Professional Documents
Culture Documents
Prepared by Instructor Herb Chin Panasonic Service and Technology Company National Training
"HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Vera Link is a trademark of Matsushita Electric IPOD is a registered traidmark of Apple Inc. Copyright 2009 by Panasonic Service and Technology Company All rights reserved. Unauthorized copying and distribution is a violation of law.
Warning This service information is designed for experienced repair technicians only and is not designed for use by the general public. It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product. Products powered by electricity should be serviced or repaired only by experienced professional technicians. Any attempt to service or repair the product or products dealt with in this service information by anyone else could result in serious injury or death.
Slide # 2
Contents
Hints
Part Numbers, New Error Codes, Reset, Forced rear channel sound Troubleshooting by plug removal
Protection
page
page
4 5 6 7 9 11 13 14 19 20 20
Access
Arial View Layout connectors, test points
22 23 24 25 26 28 29 31 33 34 35 38 38
Audio Problems
Troubleshooting Plan Troubleshooting Diagram
Mechanism
Mech Problem or Micro? (11 mins) Mech Access (7 mins) Mech Operational Concept Mech Alignment
(lost? Use this)
Wireless Problems
Concepts 5.1 & 7.1 setups Troubleshooting Plan Pairing / Matching Tran-Rec Transmitter / Rec Repair
Slide # 3
Hints I - Common p/n, II - All Speaker Tests, III - Missing error codes, IV Reset, V No Display
I Popular Part Numbers
Description Remote SA-PT770 Remote SA-PT464 Fan Output ICs Transmit Card Receiver card CR-14, 5 disc complete
Mechanism (w laser below) 5 Disc (Traverse) Laser RD-DDtx005-V
P/N N2QAyb 000 359 N2QAyb 000 360 L6FAJCCH 0007 C1bA 00000 487 Repx 0678c Repx 0679b RD-DDC027-S
board micro. Transport is dead, DVD can not be selected. Replace 50 pin ribbon cable or DVD bd.
F897 Play the recovery disc and reset the unit. (see the Reset procedure below). IV Reset after DVD Board replacement:
1. After replacing the DVD board Play the recovery disc (p/n = RFKZD 03r005) containing firmware + update. Select yes or no for update (which may be the old one).
DLS6,
1 Disc Mech
1. Reset
1. 2. 3. 4. 5. Select DVD mode & wait for 1 No Disc display. Press >10 (remote) and (panel). = Stop. Until the display = INIT. While still pressing STOP , also press the remote OK button until the word RESET appears. Power off the unit and unplug for 1 min.
mech front ribbon (11 pin) FP2901 (No display) FP2902/R2902 (no display)
Slide # 4
D Amp Bd Disconnected
Unplug CN5050 17 pin ribbon
Works
Buttons up/dwn OK Display Hello Please Wait Goodbye 0-50 volume Audio: Last input only H.Phones OK Misc: Remote = OK Fan = OK
No response
Mech: Dead Buttons: No selector (stuck) No smart setup Display: CHGR ERR CHANGE (blinks) Then Dark Audio: OK except disc Misc:
Works
Display: Hello Change Close Audio: Last input only. H.Phones OK
No response
Mech: Dead Buttons: No Open / Close No 1-5 Disc No Selector Display: CHGR ERR Audio: OK except disc
Works
Buttons: OK Display: OK 0-50 volume Audio: H.Phones OK Rear wireless Misc: Remote = OK Fan = OK
No response
No front wired speakers L, R, C, S
Almost everything
IPOD Disconnected
Unplug CN6003 14 pin ribbon
Works
Almost Everything
No response
No IPOD power or requignition try
Works
Nothing
No response
Set is dead
Works
Almost Everything TV Display OK IPOD
No response
No Front panel buttons nor remote No volume control No Display No headphones
Slide # 5
mech IPOD
Mic
panel
Access Slide # 6
Access Slide # 7
Contents
Hints
Part Numbers, New Error Codes, Reset, Forced rear channel sound Troubleshooting by plug removal
Protection
page
page
4 5 6 7 9 11 13 14 19 20 20
Access
Arial View Layout connectors, test points
22 23 24 25 26 28 29 31 33 34 35 38 38
Audio Problems
Troubleshooting Plan Troubleshooting Diagram
Mechanism
Mech Problem or Micro? (11 mins) Mech Access (7 mins) Mech Operational Concept Mech Alignment
(lost? Use this)
Wireless Problems
Concepts 5.1 & 7.1 setups Troubleshooting Plan Pairing / Matching Tran-Rec Transmitter / Rec Repair
Slide # 8
rear
Procedure:
1. Unplug the ribbon cable from socket CN2011. 2. Measure the voltage at each of the CN2011 socket pins. The voltages should be identical to the ones listed on the next page. 3. Open the front panel door. Note which tray is further inside the unit at the laser assembly (see left). 4. Continue next page.
Slide # 9
3. Note the position of the trays in the mechanism. Reconnect CN2011. 4. Mech repair - Are your actual voltages same as in columns C, D, or E? Choose the column
that matches tray position or Order a mech (p/n = RD-ddc 027-S). DIFF the sensors that corresponds to the incorrect voltage is bad. (column F). Replace the entire assembly or the corresponding sensor. SAME a mechanism sensors are good and the mech is out of alignment.
A CN2011/ pin 1 2 3 4 5 6 7 8 9
11
10 11
CN2011 Connector Voltage B C D E F No CN2011 Tray Trays All trays CN2011/pin cable 1 in 2-5 in out corresponds to: 8.2V 7.5V 7.5Vdc 7.5Vdc Motor driver Vcc gnd 5Vdc 5Vdc 5Vdc 5Vdc Q4 Mode sensor gnd 5Vdc 0Vdc 5Vdc 0Vdc SW3 Top sw 5Vdc 0Vdc 0Vdc 0Vdc Q1 UD (lever sensor) 0Vdc 0Vdc 0Vdc 0Vdc Motor fwd 0Vdc 0Vdc 0Vdc 0Vdc Motor rev 5Vdc 0Vdc 0Vdc 0Vdc Q2 close (gear sens) 5Vdc 0Vdc 0Vdc 5Vdc Q3 home (gear sens) 5Vdc 0Vdc 0Vdc 0Vdc Q5 open (lever sens)
Trays stocked
Slide # 10
Contents
Hints
Part Numbers, New Error Codes, Reset, Forced rear channel sound Troubleshooting by plug removal
Protection
page
page
4 5 6 7 9 11 13 14 19 20 20
Access
Arial View Layout connectors, test points
22 23 24 25 26 28 29 31 33 34 35 38 38
Audio Problems
Troubleshooting Plan Troubleshooting Diagram
Mechanism
Mech Problem or Micro? (11 mins) Mech Access (7 mins) Mech Operational Concept Mech Alignment
(lost? Use this)
Wireless Problems
Concepts 5.1 & 7.1 setups Troubleshooting Plan Pairing / Matching Tran-Rec Transmitter / Rec Repair
Slide # 11
1. Remove 2 rear screws holding down the Mech. 2. Slide the mech out and unplug the 3 ribbon cables. 3. Push down on the 2 plastic catches and slide the top plastic cover rearwards to unlock. 4. Lift up the top plastic cover about for clearance and slide out toward the front to unhook the 2 tray stop arms. Slide the rear ribbon cables off the cover. 5. Bracket - Remove the spindle magnet plate by pulling in on the 2 plastic catches, then lift the plate up and out.
up out
Cover removal
Mech:
Top view
II.
Figure 1 Motors
III. Sensors A tray from the stock area must be transferred to the laser area for playback.
1) Tray transfer is made after the traverse assembly elevators to the desired tray level. The following occurs in the rear traverse assembly: 2) The traverse motor uses arms to pull the tray into gear #331. [Pictures in the fourth slide 4/4.] 3) SW4 opens (fp 8251) to tell the micro the tray is in. 4) The traverse motor continues to turn, bringing the tray in, then clamps the disc 5) SW5 opens (fp 8251) at clamp end and sled moves a little away from home. 6) The sled moves the laser to the approx TOC disc area & stops. The laser comes on, lens focus searches and if a disc is found, spins it. 7) SW4 and SW5 are both inside the Traverse assembly.
rear
laser
Trays 2-5
Stock area
side view
Slide # 13
2/4
Preparing the Traverse unit for docking: 1. Trays Out (laser down) 2. Rotate the black gears so the white slider and laser are forward, as shown.
Next page is a close up picture.
Rear
Figure 3
Slide # 14
# 331 gear
3. Slide the top #336 sub slide plate inside the cutout to the left, or as far as it will go without force (left is pictured down). (Final position shown.) 4. This permits the other end of the #336 slide plate to engage gear #331. 5. Rotate the #331 gear (cw) so the plastic arm of the sub plate points past the triangle cutout, all the way left (shown). This is the elevator free position. 6. The rear Traverse portion of the mech is ready for docking with the front tray assembly. 7. Optional - At the middle tray area (bottom picture), you may manually rotate the stocking motor gear so the black gear hole lines up here. It will pwr to this position anyway.
8. Plug in the mechs 3 ribbon cables and test or manually test on the next page.
cutout
rear left
front
Slide # 15
rear
Lever #333
Fig 7 - #333 lever slips under tray 1. Fig 5 Traverse assembly elevatored up to tray level. Note position of #333 tray load lever for elevator operation.
Manual Test You can rotate the black gear and watch lever 333 grab a tray and pull it into gear 331 as shown in the pictures starting above moving clockwise.
Fig 8 - #333 lever pulls tray 1 into gear #331 on the other side (not shown). Gear #331 grabs the tray teeth and pulls the tray into the laser assembly.
Slide # 16
Contents
Hints
Part Numbers, New Error Codes, Reset, Forced rear channel sound Troubleshooting by plug removal
Protection
page
page
4 5 6 7 9 11 13 14 19 20 20
Access
Arial View Layout connectors, test points
22 23 24 25 26 28 29 31 33 34 35 38 38
Audio Problems
Troubleshooting Plan Troubleshooting Diagram
Mechanism
Mech Problem or Micro? (11 mins) Mech Access (7 mins) Mech Operational Concept Mech Alignment
(lost? Use this)
Wireless Problems
Concepts 5.1 & 7.1 setups Troubleshooting Plan Pairing / Matching Tran-Rec Transmitter / Rec Repair
Slide # 17
Power On Sequence
Plug-in, Power ON Sequence When the last Input Selected was NOT DVD / CD Time 0 sec. Press Pwr 1 sec 2 sec 3 sec HELLO Last input used appears (IPOD/AM/FM/Aux) Dark AC Relay click Fan Turns Panel Display Observation Black Gray Blue initial screen Duplicates panel display (IPOD = No connection) TV screen
Lost?
Use this Power on Sequence to quickly check for a nonoperational Fan, relay, sled motor, laser, focus search coil, and microprocessor sequence by observation.
Plug-in, Power ON Sequence When the last Input Selected was DVD / CD Time 0 sec. 1 sec 2 sec 12 sec HELLO 3 - - - - then 3 oooo Dark Panel Display Press Pwr AC Relay click Fan Turns Laser sleds to home, out and looks for disc 2 times. Observation TV screen Black Gray Blue initial screen Reading Dead Set? See the Power on section in this book, P19. Powers on but locks up? Try troubleshooting by connector removal earlier in Hints, P5. Shuts off after Relay clicks? Go to the protection section of this book, P21. Fan comes on but the laser doesnt move? Power supply, jammed mech, ribbon cable connections are suspect. Use the layout diagram to measure voltages. Then the Protection diagrams show the voltage sources, P21.
23 sec
3 No Disc
No disc found a) Tray 3 goes back to stock area. Laser elevators up to tray 1. Tray 1 loads and returns to stock. Laser elevators down to original tray (3). Laser looks for disc. Stop. b) Laser sleds to home, out and looks for disc 2 times. Disc found -
23 sec
Time or Movie
Slide # 18
Dead Set?
I Replace the standby T5751 and / or the standby IC5799. II Relay does not click?
Standby supply or micro is not working. a) If Standby 5V is NOT at H2901/pin 13, problem is in the standby circuitry. Use floating ground and measure feedback voltage at IC5799/pin 2 to determine if before pin 2 or after. b) If Standby 5v is present at H2901/pin 13, monitor H2900/pin 6 while pressing the power on button. Pin 6 goes to 4Vdc? The problem is on the SMPS board. Pin 6 is 0Vdc? Main board is suspect.
Slide # 19
Contents
Hints
Part Numbers, New Error Codes, Reset, Forced rear channel sound Troubleshooting by plug removal
Protection
page
page
4 5 6 7 9 11 13 14 19 20 20
Access
Arial View Layout connectors, test points
22 23 24 25 26 28 29 31 33 34 35 38 38
Audio Problems
Troubleshooting Plan Troubleshooting Diagram
Mechanism
Mech Problem or Micro? (11 mins) Mech Access (7 mins) Mech Operational Concept Mech Alignment
(lost? Use this)
Wireless Problems
Concepts 5.1 & 7.1 setups Troubleshooting Plan Pairing / Matching Tran-Rec Transmitter / Rec Repair
Slide # 20
Protection Concepts
Main Bd.
Shutdown Causes F61 = 7 possible causes F76 = 7 possible causes No code = either of the above or 2 more causes * 10 min. Diagnostic method. Start - next page.
First find the bad board then find the bad part.
* Start by Measuring voltages at CN5500, then continue with the F61 procedure. See next page diagrams.
Protection Slide # 21
- 6 mins
Protection Slide # 22
SA-PT770 Receiver
Purpose: Remove the shutdown line from this SMPS board to Determine if the F61 error is caused by this SMPS board. The connector from a different model is shown.
Protection Slide # 23
Protection Slide # 24
Board Layout
3. Cut W5002 jumper near the fan (locate using the layout diagram). Plug in CN2009 ribbon cable. Turn the unit on. a) Unit shuts down with an F61 error code? Order & replace Q5101 and Q5102. b) Unit does not shut down. Problem is in the fan circuitry on this D Amp board. Do step 1 above.
Protection Slide # 25
Contents
Hints
Part Numbers, New Error Codes, Reset, Forced rear channel sound Troubleshooting by plug removal
Protection
page
page
4 5 6 7 9 11 13 14 19 20 20
Access
Arial View Layout connectors, test points
22 23 24 25 26 28 29 31 33 34 35 38 38
Audio Problems
Troubleshooting Plan Troubleshooting Diagram
Mechanism
Mech Problem or Micro? (11 mins) Mech Access (7 mins) Mech Operational Concept Mech Alignment
(lost? Use this)
Wireless Problems
Concepts 5.1 & 7.1 setups Troubleshooting Plan Pairing / Matching Tran-Rec Transmitter / Rec Repair
Slide # 26
4. Mute Causes
a) Volume set to 0 mutes all audio outputs (front, rear, and headphones). b) Headphone insertion instructs the micro to mute the front & rear spk output. (Check HP sw - use voltage at CN2007/pin 5) c) Check the mute voltages at CN2009/pins 17(5V = unmute), pin 13 (0V = unmute), pin 12 (0V = unmute). d) Unplug the tuner (from the main board) to see if a shorted tuner is killing data communications or clock lines. Unit works without the tuner module but no AM/FM is displayed when the selector button is pressed. e) DVD board no communications or its 50 pin cable is defective / damaged.
5. Low volume
Check for Normal signal levels leaving the main board using the audio path diagram (next). Testing - set volume at maximum (50) without speakers connected. Use any signal source and a scope to monitor.
Audio Slide # 27
Audio Path
Audio Slide # 28
Contents
Hints
Part Numbers, New Error Codes, Reset, Forced rear channel sound Troubleshooting by plug removal
Protection
page
page
4 5 6 7 9 11 13 14 19 20 20
Access
Arial View Layout connectors, test points
22 23 24 25 26 28 29 31 33 34 35 38 38
Audio Problems
Troubleshooting Plan Troubleshooting Diagram
Mechanism
Mech Problem or Micro? (11 mins) Mech Access (7 mins) Mech Operational Concept Mech Alignment
(lost? Use this)
Wireless Problems
Concepts 5.1 & 7.1 setups Troubleshooting Plan Pairing / Matching Tran-Rec Transmitter / Rec Repair
Slide # 29
Wireless Receiver
Wireless Slide # 30
7.1 Ch
w 4 rear spks
7.1 Ch
w 4 rear spks
Side speaker
Back speakers
Only 5.1 Ch
with 2 Rear Spks ?
Wireless Slide # 31
Model SA-PT770
Wireless rear receiver does not work Main unit W1 display icon blinks (abnormal) at power on.
1. RF connection has not been made - Go to the next slide to pair (match) the receiver to the transmitter. Steps 1-5 are for pairing. Step 6 is to get audio to the rear for final tests. 2. Receiver Defect - Advance 3 slides to troubleshoot the receiver. Make sure there is standby voltage input the receiver and the pair button is working (pin 9 grounds when the button is pressed. 3. Transmitter Defect - Advance 2 slides to prove the transmitter card Sw +5V voltage is input (main board CN802/pin 11) and verify data communications is present (CN802/pins 14-16) when the volume control is rotated.
Wireless rear receiver does not work Main unit W1 display icon does NOT blink (normal = solid).
1. 2. 3. 4. 5. 6. 7. 8. The RF connection is OK but Audio loss or mute is the problem. Hint - Replace the transmitter card if warm/hot
(damaged when plugged in while the unit was powered on).
Check for board cracks. Output IC5200 should be warm. Its mute (end) pin 23 should be 5V. Turn on rear sound Press SURROUND button on the remote until MULTI-CH mode appears in the main units display. This makes the rear surround speaker sound the same as main L & R. Input an audio source (play some music). Disconnect the speakers and turn the volume control to max. (until level number 50 is displayed). Check for audio from the receiver card CN1000/pins 2 & 4. See signal levels at receiver repair. No audio present at CN1000 (receiver)? Troubleshoot the transmitter. Check for audio at the transmitter CN2003/pins 2 &
4 (advance 2 slides).
If the power LED blinks alternately red & green at power on, replace the internal IC5200 output IC.
Wireless rear receiver does not work rear unit power LED blinks alternately red and green.
Replace the power output IC5200 and check for cracks on the board.
Wireless Slide # 32
2. Bring the wireless receiver nearby and plug it in. Press power on so the steady red light appears. 3. At the main unit, press the front panels FAST FWD button and the remotes 3 button at the same time (aim remote at the unit). 4. The letter P will appear on the main units display for 1 minute. Front panel display
blinking W1
AM 1010
W1 blinking
5. ID Set button
5. While the P is present on the panel, at the back of the receiver unit, press the ID Set button. The W1 will stop blinking and the receivers red light changes to GREEN, indicating the transmitter and receiver have paired. Next check for rear audio.
ID Set
Wireless Slide # 33
W1
Notes:
1. Measure the voltages at the CN2003 (main board) with the Transmitter card / Bd. plugged in. 2. Channel 3 audio is present with a surround sound DVD source or if the MULTI-CH Mode is turned ON with the remotes SURROUND button. 3. S Data & SClk are only present when the T card is inserted and when there is a volume control adjustment (panel or remote).
Wireless Slide # 34
Use this diagram to prove the: Receiver card is getting Stby power (CN1000/pin 5). Receiver card is outputting Audio (CN1000/ pin 2, 4). Receiver card is not muting the audio (CN1000/pin 10).
On Sequence:
1. Press Power On the receiver. 2. Red * power LED turns on (proves the internal receiver Bd. gets standby 5Vdc @CN1003/pin 3). 3. Internally the output IC5200 is kept off (IC5200/pin 23 = 0Vdc = IC OFF). 4. Press Power On the main unit so there is transmitted RF signal. W1 appears blinking in the main units display (proving the trans card is in.). 5. RF is transmitted and the receiver responds with periodic replies. 6. RF Link - Proof the RF match/link is made: a) Main unit - W1 stops blinking. b) Receiver Bd - the power LED changes from RED to GREEN. 7. Receiver Operation - At RF link the Output IC5200/pin 23 receives 2.5Vdc to pwr ON but muted. At power on, its internal oscillator comes on (IC5200/pin 1 drops from -29Vdc to -25Vdc. 615kHz, 0.6Vp-p burst signal appears). 8. S Music - If S Music is turned on, the rear audio is unmuted at the transmitter and at the receiver (IC5200/pin 23 = 5Vdc). Activate S music in previous Testing the rear speakers procedure.
* If the power LED blinks alternately red and green, the audio output IC5200 is bad or one of the + 30Vdc supply voltages to it is missing. rear
rotated
Wireless Slide # 35
Contents
Hints
Part Numbers, New Error Codes, Reset, Forced rear channel sound Troubleshooting by plug removal
Protection
page
page
4 5 6 7 9 11 13 14 19 20 20
Access
Arial View Layout connectors, test points
22 23 24 25 26 28 29 31 33 34 35 38 38
Audio Problems
Troubleshooting Plan Troubleshooting Diagram
Mechanism
Mech Problem or Micro? (11 mins) Mech Access (7 mins) Mech Operational Concept Mech Alignment
(lost? Use this)
Wireless Problems
Concepts 5.1 & 7.1 setups Troubleshooting Plan Pairing / Matching Tran-Rec Transmitter / Rec Repair
Slide # 36
IPOD Power
1. Once an IPOD is docked, the IPOD grounds CN6003/pin 4. 2. Micro IC2001 receives this ground and switches IC6602 on to deliver 5Vdc from CN6003/pin 8 to charge the IPOD.
Slide # 37
Contents
Hints
Part Numbers, New Error Codes, Reset, Forced rear channel sound Troubleshooting by plug removal
Protection
page
page
4 5 6 7 9 11 13 14 19 20 20
Access
Arial View Layout connectors, test points
22 23 24 25 26 28 29 31 33 34 35 38 38
Audio Problems
Troubleshooting Plan Troubleshooting Diagram
Mechanism
Mech Problem or Micro? (11 mins) Mech Access (7 mins) Mech Operational Concept Mech Alignment
(lost? Use this)
Wireless Problems
Concepts 5.1 & 7.1 setups Troubleshooting Plan Pairing / Matching Tran-Rec Transmitter / Rec Repair
Slide # 38