Mitel Smart-1 EuroRoute 4 Line Dialler

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Disclaimer
DUE TO MITELS POLICY OF CONTINUING PRODUCT IMPROVEMENT, THE SPECIFICATIONS OF THIS SYSTEM ARE SUBJECT TO CHANGE WITHOUT NOTICE. WHILST EVERY EFFORT WAS MADE TO ENSURE THE ACCURACY OF THIS MANUAL AT THE TIME OF PRINTING, MITEL TELECOM LIMITED TAKES NO RESPONSIBLITY FOR ANY INACCURACIES THAT MAY ARISE. If you find any errors in this publication or would like to make suggestions for improvement, please follow the procedure agreed upon between you and your maintainer for reporting faults. Please quote the following information: Documentation Part Number: 8350-383-113-BA Issue Number: Issue 4, November 2000 Product Part Number: 8350-R01-UNVXTX, 8350-R01-UNV3TX, 8350-S01-UNVXTX and 8350-S01-UNV3TX Software Revision: 158C01
The contents of this work are proprietary and confidential and neither the whole nor any part thereof may be used, copied or reproduced in any form or disclosed to any third party without the prior permission of Mitel Telecom Limited. Inclusion of the copyright notice does not imply publication. MITEL, and SMarT-1 are trademarks of MITEL TELECOM LIMITED. Published in the U.S.A. by: MITEL Inc. 120 CHIMNEY POINT DRIVE OGDENSBURG, NEW YORK 13669 U.S.A. TELEPHONE: +1-315-393-8000
Printed in the U.K. by: MITEL TELECOM LIMITED MITEL BUSINESS PARK PORTSKEWETT MONMOUTHSHIRE NP26 5YR UNITED KINGDOM TELEPHONE: +44 1291 430000 Copyright MITEL TELECOM LIMITED 2000.
8350-383-113-BA Issue 4, November 2000
Table of Contents
REGULATORY INFORMATION ................................................................................... 9 Warning..................................................................................................................... 9 Safety......................................................................................................................... 9 Power Supply ............................................................................................................ 9 Safety Status of Ports .............................................................................................. 10 Connectivity ............................................................................................................ 10 Functional Earth Requirements............................................................................... 10 Regulatory Label ..................................................................................................... 11 CHAPTER 1 ...................................................................................................................... 13 EUROROUTE INSTALLATION General .................................................................................................................... 13 Power LED Indications ........................................................................................... 13 Line/Trunk LED Indications ................................................................................... 13 Standard Installations .............................................................................................. 14 Programming Devices ............................................................................................. 15 Cost Centre Code Verification ................................................................................ 15 Chaining .................................................................................................................. 15 CHAPTER 2 ...................................................................................................................... 17 SYSTEM REQUIREMENTS Environmental Requirements.................................................................................. 17 CHAPTER 3 ...................................................................................................................... 19 BASIC HARDWARE INSTALLATION Mechanical Description........................................................................................... 19 Electrical Description.............................................................................................. 19 EuroRoute Flush Mount .......................................................................................... 20 Optional EuroRoute Right Angle Wall Mounting (part number 8350-018)........... 21 Telephone Connections ........................................................................................... 23 Line Polarity............................................................................................................ 24 Powering Up............................................................................................................ 24 Power Failure .......................................................................................................... 25 Spare Parts............................................................................................................... 25 CHAPTER 4 ...................................................................................................................... 27 INITIALISATION Initialisation............................................................................................................. 27 CHAPTER 5 ...................................................................................................................... 29 SECURITY ACCESS REGISTERS General .................................................................................................................... 29 Auto-answer Security Code .................................................................................... 29 Remote Access Code............................................................................................... 29 Program Mode Exit ................................................................................................. 30 604 - Remote Access Security Code ....................................................................... 30 Programming Security Code Defaults..................................................................... 30
Table of Contents
CHAPTER 6 ...................................................................................................................... 31 GENERAL NOTES ON PROGRAMMING Programming With an MF4 Telephone .................................................................. 31 Acknowledgment Tones.......................................................................................... 31 Terminating a Variable Length Entry ..................................................................... 32 Terminating Variable Length Entries with time-out ............................................... 32 Programming With a Terminal ............................................................................... 32 Legal and Illegal/Invalid Entries ............................................................................. 32 Special Function Commands................................................................................... 33 Remote Initialisation (942 901)............................................................................... 34 Data Verification (902) ........................................................................................... 34 Conditions .......................................................................................................... 34 Procedure............................................................................................................ 35 Example For Data Verification of Register S00 ................................................ 35 Reload Factory Defaults (942 903) ......................................................................... 35 Clear All Search Table (942 904) ........................................................................... 35 Cloning (942 906) ................................................................................................... 36 General ............................................................................................................... 36 Conditions .......................................................................................................... 36 Steps for Cloning................................................................................................ 37 Procedure............................................................................................................ 37 Exiting Data Verification (907)............................................................................... 38 Installation Wizard (942 912) ................................................................................. 38 Rotary Make/Break Ratio Setting (942 916 0)........................................................ 39 Load Country-specific Default Data (942 918 X)................................................... 39 Data Dump (963 X)................................................................................................. 39 Initialise Lockout (942 968 X) ................................................................................ 40 Display Serial Number (970) .................................................................................. 40 Display Software Identification (972)..................................................................... 40 Display Current Time (978 N) ................................................................................ 41 Set the Internal Clock (980 MMDDHHMM) ......................................................... 41 Set the Year (981 YY)............................................................................................. 42 Quitting Programming Mode (986)......................................................................... 42 Exiting Programming Mode (987) .......................................................................... 42 Display Default Set (989)........................................................................................ 42 Modem Programming Access ................................................................................. 42 Programming Via Modem Chain Programming ..................................................... 43 Backspace During Terminal Programming............................................................. 44 Emergency Numbers ............................................................................................... 44 CHAPTER 7 ...................................................................................................................... 47 DIALER STATISTICS Power-On Counter (961)......................................................................................... 47 Call Traffic Analysis Peg Counter Data (966) ........................................................ 47 Chain-Modem Programming Example .............................................................. 48 Serial/Modem Programming Example............................................................... 48 Display Route and Line Peg Counter Data (967).................................................... 49 Route Peg Counter ............................................................................................. 49 Line Peg Counter................................................................................................ 49 Reset Peg Counter (942 969) .................................................................................. 50
Table of Contents
CHAPTER 8 ...................................................................................................................... 51 SYSTEM WIDE DATA General .................................................................................................................... 51 000 - Serial Port Baud Rate..................................................................................... 51 001 - EuroRoute Call Information Logging Format .............................................. 51 002 - Trunks to Be Monitored for CIL.................................................................... 51 003 - CIL Record of Incoming Calls....................................................................... 52 004 - Routes to Be Monitored for CIL.................................................................... 52 005 - Called Party Programming............................................................................. 52 011 - Carrier Presentation Time for Modem........................................................... 52 012 - V.25 Auto-answer Tone................................................................................. 53 020 - EuroRoute Active........................................................................................... 53 021 - Absorb/Ignore Number 121 ........................................................................... 53 022 - Action on Number 121 Absorb...................................................................... 53 025 - Inter-ring Timing ........................................................................................... 54 CHAPTER 9 ...................................................................................................................... 55 LINE AND TRUNK OPTIONS General .................................................................................................................... 55 S00 - Type of Exchange Line.................................................................................. 55 S01 - Drop and Reseize Feature Enable/Disable .................................................... 55 S02 - Rotary Interdigit Pause .................................................................................. 56 S03 - MF4 Tone Duration ....................................................................................... 56 S04 - MF4 Break Duration...................................................................................... 56 S05 - On-Hook Timer ............................................................................................. 57 S06 - Off-Hook Timer............................................................................................. 57 S07 - Off-Hook Digit Refusal Timer ...................................................................... 58 S08 - Returned Dial Tone Source ........................................................................... 58 S09 - Off-Hook Tone .............................................................................................. 58 S10 - Operation at Off-hook.................................................................................... 59 S11 - Switch Hook Flash Time ............................................................................... 59 S12 - Time Between Release of Exchange Line and Next Attempt to Connect ..... 59 S13 - Remote Programming MF4 Send Rate.......................................................... 60 S15 - Digit Recognition on Outgoing Calls ............................................................ 60 S16 - Digit Recognition on Incoming Calls ............................................................ 60 S18 - Incoming Call Detection................................................................................ 61 S22 - Interdigit Timer for 0+ (National) Calls ........................................................ 61 S23 - Interdigit Timer for 00+ (International) Calls ............................................... 61 S24 - Interdigit Timer for the Destination Number................................................. 62 S25 - Interdigit Timer for Cost Centre Code Digits................................................ 62 S26 - Interdigit Timer for Buffer C......................................................................... 62 S27 - Default Route................................................................................................. 63 S30 - PABX (Centrex) Enable/Disable................................................................... 63 S31 - PABX (Centrex) Access Digit....................................................................... 64 S33 - Time to Auto-Answer .................................................................................... 64 S34 - Auto-Answer Wait for Security Code Timer................................................. 65 S35 - Auto-Answer Incorrect/Failed Security Code Trunk Lockout Timer ........... 65
Table of Contents
CHAPTER 10 .................................................................................................................... 67 ACCESS CONTROL SEQUENCES (ACS) General .................................................................................................................... 67 Route Strings ........................................................................................................... 67 Access Control Sequences (6R5) ............................................................................ 68 Access Control Sequences (6R5) Continued .......................................................... 69 Example 1........................................................................................................... 69 Example 2........................................................................................................... 69 A, B, C, and D Dial Tone Detection Parameters..................................................... 70 A and B Dial Tone Detection Parameters .......................................................... 70 C and D Dial Tone Detection Parameters .......................................................... 70 Format Example ................................................................................................. 71 Example.............................................................................................................. 71 Programmable Tone Detector ................................................................................. 71 Example.............................................................................................................. 71 6R0 - Name of Route .............................................................................................. 72 6R1 - Access Number for Telephone Network....................................................... 72 6R2 - Authorisation Number or STD Code ............................................................ 72 6R3 - General Use Code or Spare Storage Number................................................ 72 6R4 - Centrex/PABX Number ................................................................................ 73 R40/R70 Line Reverse Cancels Interdigit Timing.................................................. 73 R41/R71 - Line Reverse Re-starts Call Timer in CIL............................................. 73 R44/R74 - Action Due to Call Failure .................................................................... 74 6STN Trunk String Registers.................................................................................. 74 Trunk String Register ACS Token ..................................................................... 75 Example.............................................................................................................. 75 CHAPTER 11 .................................................................................................................... 77 CALLBACK Callback................................................................................................................... 77 Example.............................................................................................................. 77 Callback Disconnect Sequence ............................................................................... 78 Example.............................................................................................................. 78 CHAPTER 12 .................................................................................................................... 79 SEARCH TABLES Search Tables .......................................................................................................... 79 Format Example of a Search Table Entry ............................................................... 79 Digits In a Table...................................................................................................... 80 Primary and Secondary Search Tables.................................................................... 80 Action Codes for Primary Destination Number Search Tables (Buffer A) ............ 81 Action Codes for Secondary Search Table #1 (Buffer B)....................................... 82 Action Codes for Secondary Search Table #2 (Buffer C)....................................... 83 Action Codes for Centrex Action Digit(s) Search Table (Centrex Buffer)............. 84 PABX/Centrex Example One............................................................................. 84 PABX/Centrex Example Two............................................................................ 84 Search Tables Default Data..................................................................................... 84
Table of Contents
CHAPTER 13 .................................................................................................................... 87 TIME OF DAY ROUTING General .................................................................................................................... 87 009 - Time of Day Routing .................................................................................... 87 Time Segment Definition ........................................................................................ 87 Time Routing Tables............................................................................................... 88 Recommendations When Using Time of Day Routing........................................... 89 Time of Day Routing Examples.............................................................................. 89 Example 1........................................................................................................... 89 Example 2........................................................................................................... 90 CHAPTER 14 .................................................................................................................... 91 COMMON OPTION DATA 602 - Machine Identifier.......................................................................................... 91 603 - Hook Flash Tone Detector ............................................................................. 91 605 - Network Carrier Authorisation Code............................................................. 91 607 - Spare Register ................................................................................................ 92 608 - Spare Register ................................................................................................ 92 609 - Spare Register ................................................................................................ 92 CHAPTER 15 .................................................................................................................... 93 CALL HOME General .................................................................................................................... 93 010 - Call Home at Power-on.................................................................................. 93 016 - Call Home Line to Use .................................................................................. 93 017 - Call Home Route to Use ................................................................................ 94 018 - Call Home Delay before Wait for Access...................................................... 94 019 - Call Home Wait for Carrier ........................................................................... 94 600 - Call Home Number ........................................................................................ 95 601 - Call Home Time and Day .............................................................................. 95 606 - Call Home Interval Timer.............................................................................. 95 Call Home CIL Flag................................................................................................ 95 Force Call Home ..................................................................................................... 96 Example.............................................................................................................. 96 CHAPTER 16 .................................................................................................................... 97 COST CENTRE CODE OPTIONS General .................................................................................................................... 97 R42/R72 - Cost Centre Code Tones........................................................................ 97 R43/R73 - Cost Centre Codes Enabled/Disabled.................................................... 98 R47/R77 - Action on Result of No Cost Centre Code Entered............................... 98 Cost Centre Code Table Description....................................................................... 99 Cost Centre Code Table Outline ............................................................................. 99 ACS Cost Centre Code Table Tokens................................................................... 100 Sample Program using Cost Centre Codes ........................................................... 100 Fixed Cost Centre Codes Per Line ................................................................... 100 Forced Cost Centre Codes Not Verified .......................................................... 101 Forced Cost Centre Codes Verified ................................................................. 101
Table of Contents
CHAPTER 17 .................................................................................................................. 103 CHAINING Introduction ........................................................................................................... 103 013 - Dialer Identification Number....................................................................... 103 014 - Master Dialer Identification Number........................................................... 103 Commands for Chain Programming ..................................................................... 104 Setting up a Chain ................................................................................................. 104 Example................................................................................................................. 105 Dialer # 1.......................................................................................................... 105 Dialer # 2.......................................................................................................... 105 Dialer # 3.......................................................................................................... 105 Installation of a Recording Device........................................................................ 107 Call Information Logging and Chaining ............................................................... 108 Polling Between Dialers................................................................................... 108 Example of CIL Record ................................................................................... 109 RS-232 Serial Pin-out of Dialer ....................................................................... 110 Optional Printer Cable Pin-out......................................................................... 110 Programming Via Modem Chain Programming ................................................... 110 Modem Chain Programming................................................................................. 110 Using the Power-On Counter while in Modem Chain Programming ................... 111 Example............................................................................................................ 111 Using Peg and Line Counters While in Modem Chain Programming.................. 112 Example............................................................................................................ 112 Clearing Peg and Line Counters while in Chain Programming Mode.................. 113 Displaying the Year, Month, Day, Time and Day of the Week............................ 113 CHAPTER 18 .................................................................................................................. 115 ABBREVIATED DIALLING PROGRAMMING Setting up an Abbreviated Dialling Number - Method 1 ...................................... 115 To program Abbreviated Dialling ......................................................................... 116 Abbreviated Dialling Programming Example 1.................................................... 116 Setting up an Abbreviated Dialling Number - Method 2 ...................................... 117 To use an Abbreviated Dialling Number from an MF4 Telephone ...................... 117 To Make the Abbreviated Dialling to be accessed from a Rotary Dial Telephone 117 To use the New Number from a Rotary Dial Phone ............................................. 117 APPENDIX 1 ................................................................................................................... 119 CALL LOGGER FORMATS General .................................................................................................................. 119 Call Log Formats................................................................................................... 119 Controller Forma ................................................................................................... 119 Example............................................................................................................ 119 Mitel Format.......................................................................................................... 120 Example............................................................................................................ 120 SMarT Format ....................................................................................................... 120 Example............................................................................................................ 121 Controller Logger Format ..................................................................................... 121 Example............................................................................................................ 121
Table of Contents
APPENDIX 2 ................................................................................................................... 123 OTHER INFORMATION Legal EuroRoute Inputs ........................................................................................ 123 Programming A, B, C, D, E, F With An MF4 Device .......................................... 123 Fourth Column Digits From a Terminal ............................................................... 124 Fourth Column Digits From a Rotary Phone ........................................................ 124 Hex Codes ............................................................................................................. 125 APPENDIX 3 .................................................................................................................. 127 DEFAULT DATA APPENDIX 4 .................................................................................................................. 135 ABBREVIATIONS AND GLOSSARY OF TERMS APPENDIX 5 ................................................................................................................... 137 HARDWARE SPECIFICATIONS
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Regulatory Information
REGULATORY INFORMATION
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.
Warning Failure to follow all instructions may result in improper equipment operation and/or the risk of electrical shock. All installation personnel should consult the following information before attempting to install this product. 1. 2. 3. 4. This product is to be installed and serviced by qualified personnel. Read all instructions before attempting to install or use this product. Install and configure this product with only the assemblies specified in this guide. Grounding continuity is vital for the safe operation of telecommunications equipment. Ensure that the grounding conductor is installed before connecting telecommunications cabling to any system. Never install telephone wiring during a lightning storm. Never touch telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying the telephone lines. The AC power socket/outlet should be installed near the equipment and should be easily accessible.
5. 6. 7. 8.
Safety Power Supply The EuroRoute operates from a nominal 230 VAC supply. The Power Supply Unit (PSU) used with this apparatus must be fully compliant with the EEC Low Voltage Directive (73/23/EEC).
Safety Status of Ports PSU SELV Serial Port SELV NTP Ports TNV SELV and TNV are defined in EN 60950: 1992 The CE Mark is affixed to this product to demonstrate conformity to the Low Voltage Directive (73/23/EEC), the EMC Directive (89/336/EEC) and the Telecoms Terminal Directive (98/13/EEC). Connectivity The EuroRoute is associated with a separate connection box permanently wired between the Test Jack Frame and the Network Terminating Test Point. The connection box uses a dipswitch to disconnect the Dialer for maintenance purposes. This product should work in a satisfactory manner when used in the countries listed in European Telecommunications Standard Institute (ETSI) Guide EG 201 121 and specified below: Germany, Greece, Portugal, Spain and Switzerland. Functional Earth Requirements The external green wire on the EuroRoute is provided for functional purposes ONLY. This earth is NOT a protective earth and is NOT used to provide user safety. It is recommended that this functional earth wire be connected when the EuroRoute is connected to PBXs in the UK that are using Earth Calling lines to avoid interworking problems. The earth wire should be connected to the EuroRoute via the connections box and in turn, it should be wired back to a functional earth (e.g. telecoms earth) in accordance with the local wiring regulations.
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Regulatory Label The regulatory label shown below is located on the back of the EuroRoute in the lower left hand corner. This label contains the regulatory approval number, part number, serial number, revision levels and the necessary approval marks required.
XXXXX
XXXX
Hardware Revision Level
Software Revision Level
There is a Warranty Seal located at the bottom of this label, as shown in the diagram. If this seal is broken for any reason, the Warranty will be voided. Please contact your local distributor for warranty information.
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EuroRoute Installation
CHAPTER 1
1. EuroRoute Installation
1. 1. General The Dialer is a simple, compact and versatile telephone controller providing the following features:
Versatile programming Four line capacity Three-digit abbreviated dialling Remote maintenance and programming Compatible with rotary or MF4 telephones and telephone offices EEPROM back-up of Dialer s program Separate programming access for customer updating and maintaining of abbreviated dialling numbers Progress tones for call and route progress are programmable on a route by route basis Usable with Centrex (PABX) lines 300bps modem for remote programming Trunk and power status LEDs.
1. 2. Power LED Indications The Power LED will indicate the following conditions:
Power LED Status Off On Steady On 1 second, Off 1 second "Fluttering" (On and Off rapidly) Definition Power Off Power On, System OK Power On, Checksum Error(s) present Power On, Writing to EEPROM
1. 3. Line/Trunk LED Indications The Line/Trunk Status LED will indicate the following conditions:
Line/Trunk LED Status Off On Steady On 2 Seconds, Off 1 Second On 1/2 Second, Off 1/2 Second Definition Idle, No Call in Progress Cut Through, Talking Split, Screening Number Dialled Incoming Ringing
POWER LED
TRUNK LEDs
Note that the power connector plug shown above is the round connector. The connector plug may be a rectangular connector.
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1. 4. Standard Installations The Dialer can be installed and programmed by either an MF4 device, modem, or a terminal and is typically installed as a serial device between a Public Switched Telephone Network (Exchange line) trunk and the user s telephone equipment (Figure 1.1). Figure 1.1 Dialer Installed between a Telephone and Exchange Line
The Dialer can also be installed as a serial device between the user s telephone equipment (PABX/key system) and the exchange line trunk (Figure 1.2). Figure 1.2 Dialer between a PABX and Exchange Line
The Dialer can also be installed as a serial device between the user s telephone and the user s PABX/key system (Figure 1.3). Figure 1.3 Dialer between a Telephone and a PABX
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The Dialer provides easy access (regular dialling patterns) to the local telephone office and to Long Distance Carriers. The purpose of the Dialer is to set up a call similar to the normal dialled call. The Dialer can add the Carrier access number and the Personal Identification Number (PIN) as required for call completion. You can program the Dialer to access a number based on regular dialling patterns or use abbreviated dialling for rapid access. You can also program the unit to route or restrict calls based on digits dialled by the user. In addition, the Dialer allows you to tailor its telephone line parameters for both the subscriber s telephone equipment and the Exchange line. This versatility allows you to satisfy most situations or user requirements. 1. 5. Programming Devices The EuroRoute Dialer may be programmed from any of the following devices: MF4 Telephone modem terminal or a computer using communications software to simulate a terminal. 1. 6. Cost Centre Code Verification The Dialer can be programmed to request a Cost Centre Code before allowing a call (refer to Chapter 16 on page 95). The Cost Centre Codes can be assigned to each individual person in an office, using the telephone lines connected to the Dialer. The codes can vary in type, according to the route parameters programmed by the maintainer. In addition, the Cost Centre Codes can appear on Call Information Log (CIL) data that is output from the Dialer through its serial port. These records can be used for billing information, call cost analysis or traffic patterns. 1. 7. Chaining This feature allows multiple Dialers to be chained through their serial port via cabling. This feature provides two distinct functions: The units which are chained together via their serial ports may be addressed remotely or locally with MF4 instruments which can access any Dialer in a chain, through any line. The units can also be accessed remotely with a modem. Any combination of units within the chain may be programmed with MF4 signals. Recommended methods of access are by using an MF4 instrument locally or from a remote location. A serial printing device can be connected in series with the chain by means of an optional cable, ordered separately. This connection provides a means by which the collection of call records from chained units can be output to one serial printing device without the need for a data concentrator or multiplexer. The call detail records of the chained units are output one at a time to the serial device. Programming from this device through the optional printer chaining cable is not supported. For further information, refer to Chapter 17 on page 101.
Contact your local authorised Mitel Distributor for chaining cables or optional printer cables.
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System Requirements
CHAPTER 2
2. System Requirements
2. 1. Environmental Requirements The EuroRoute has been designed to be installed in an office environment with the following limits: temperature within the range of 0C to 40C relative humidity within the range of 10% to 85% altitude within the range of 0 to 4000 metres. The EuroRoute is resistant to electromagnetic interference expected in ordinary conditions and does not emit electromagnetic radiation likely to affect users. The EuroRoute must be mounted in a location that is: dry and clean well ventilated easily accessible well lit (for the convenience of maintenance personnel). The EuroRoute must not be located: near sprinkler systems, sweating pipes or vents in an area where corrosive fumes or exhaust from machinery are present near a photocopying machine (a minimum clearance of three metres (10 feet) is required); the room should be ventilated by a fan if the machine does not have a filtering system. on the same main circuit as the photocopying machine.
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System Requirements
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Basic Hardware Installation
CHAPTER 3
3. Basic Hardware Installation

3. 1. Mechanical Description The EuroRoute (Figure 3.1) consists of a plastic case, enclosed circuitry and an external power supply. 3. 2. Electrical Description EuroRoute electrical characteristics are provided in the table below. Figure 3.1 EuroRoute Characteristics
POWER SERIAL PORT FOR PROGRAMMING AND CALL LOGGING OUTPUT
POWER SUPPLY
POWER LED TELEPHONE CONNECTIONS
TRUNK LEDs
Note that the power connector plug shown above is the round connector. The connector plug may be a rectangular connector.
MECHANICAL Weight: Main Unit - 2 lbs (.98 kg) Power Supply Unit - 1 lb (.45 kg) Dimensions: 1.38 X 7.63 X 10.6 Inches (3.5 X 19 X 27.5 cm) Mounting: Flush or Right Angle Wall Mount ELECTRICAL Power: 230 VAC 10%, 50 Hz Connections: 4 standard RJ31X, with one female 9 pin serial connector and Power Supply Unit
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3. 3. EuroRoute Flush Mount The EuroRoute is mounted by simply rotating the attached brackets so that they are protruding from the top of the EuroRoute, as shown in Figure 3.2. Figure 3.2 . Mounting Position
Having rotated the brackets, secure the EuroRoute to the wall with the provided 2.54 cm selftapping screws, and slide the mounting bracket down until the mounting screws are in the narrow section of the mounting holes, as shown in Figure 3.3. Figure 3.3 Mounting the EuroRoute
Caution: Do not over tighten the screws.
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3. 4. Optional EuroRoute Right Angle Wall Mounting (part number 8350-018) The EuroRoute must be mounted upright. To right-angle mount the EuroRoute to the wall, attach the right angle bracket to the mounting surface (wall). Slide the mounting bracket down until the mounting screws are in the narrow section of the mounting holes, as shown in Figure 3.4. Caution: Do not over tighten screws. Figure 3.4 . Mounting Brackets
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If the EuroRoute has the bracket assembly shown in Figure 3.5, the assemblies should be carefully pried off with a screwdriver, as shown in Figure 3.5. Figure 3.5 Mounting Bracket Removal
Remove the rubber feet from the top of the EuroRoute base, as shown in Figure 3.6; leave the two lower rubber feet intact. Insert the plastic push rivets through the right angle mounting bracket until the EuroRoute is flush with the bracket. Figure 3.6 Right Angle Wall Mounting
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3. 5. Telephone Connections Telephone connections should be made on the customer side of the Network Terminating Point (NTP), following established procedures and techniques. Figure 3.7 illustrates the Connection Box and the cable assembly used by the EuroRoute. Figure 3.7 Distribution Wiring
CONNECTIONS BOX
SUBSCRIBER
1234 3 4 3 4

CC2 - 2 CC2 - 3 CC2 - 4
1 2 1234
CC1 OPEN
CC1 - 1
3 4

1 2

TELECOM
1 2

CC1 - 3 CC1 - 2
3 4

CC1 - 4
1 2
CC2 - 1
CC2 OPEN EARTH

Earth Lead (UK) Power Supply for EuroRoute 2 Power Supply for EuroRoute 1
Earth Lead (UK)
PWR LED Ports 1 through 4
Line LEDs RS-232 1-4 Serial Port
PWR LED Ports 1 through 4
Line LEDs RS-232 1-4 Serial Port
EuroRoute # 1
EuroRoute # 2
Note 1: A = the TIP WIRE and B = the RING WIRE. Note 2: The ground is a functional Exchange ground, not a safety ground. The Earth lead is found on the UK version of the EuroRoute.
TO FUNCTIONAL EARTH

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3. 6. Line Polarity To ensure that the EuroRoute is correctly installed, it is important to ensure that the Connections Box is correctly wired. If the installation is incorrect, a result of false reversal signals being sent to the connected subscriber side equipment could occur. There are two simple steps that can be taken, in order to check whether the wiring is correct. 1. Measure the voltage on the A and B terminals on the Telecom side of the Connections Box. Ensure that the A terminal is positive with respect to the B terminal. 2. Once the EuroRoute is powered, check that the Subscriber side is the same as the Telecom side in Step 1. Go off-hook on the line, and verify that the A terminal is positive with respect to the B terminal. 3. 7. Powering Up To power up the EuroRoute, plug the power supply in as shown in Figure 3.8. Figure 3.8 Powering Up
TO 230 VAC SOCKET
POWER SUPPLY
Note: The power connector plug shown above is the round connector. The connector plug may be a rectangular connector.
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3. 8. Power Failure Should a power failure occur disabling the EuroRoute, the user s telephone will be directly connected to the Exchange line. The user will still have access to the telephone network, but the EuroRoute will not screen or route calls (Figure 3.9). Figure 3.9 Power Failure Example
3. 9. Spare Parts Connections Box RJ45 Cable RJ45 Cables (Box of 240) L Brackets (Pack of 5) Printer Cables (Pack of 10) Chaining Cable Chaining Cables (Box 240)
WBCP 0247 8350-013 8350-013-240 8350-018 8350-030 8350-036 8350-036-240.
For other spare parts, please consult your local authorised Mitel distributor.
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Initialisation
CHAPTER 4
4. Initialisation
Before you can program the EuroRoute for the first time, you must initialise the unit. Initialisation can only be done by using an MF4 telephone. 4. 1. Initialisation 1. Connect an MF4 instrument to the subscriber side of the block (A and B leads of the EuroRoute). Caution: Do not open the EuroRoute, as this will void the warranty. Figure 4.1 EuroRoute Initialisation
2. With the power to the EuroRoute disconnected, go off-hook. While holding down the key on the MF4 set, you will hear a continuous tone (if no continuous tone is heard, you must obtain an MF4 set that will provide the continuous tone). Connect the power to the EuroRoute. When the power is first applied, there is a click sound heard from the EuroRoute as it disconnects you from the Exchange line side. 3. Continue to hold down the key for 15 to 20 seconds, after applying power to the EuroRoute (See Note). Note: When you press the key on the telephone (connected to the EuroRoute for programming using the #0 sequence) and if you hear NU tone from the exchange line, or customer equipment, the telephone may be on the wrong side of the telephone block. Check your connections, see Figure 3.7 on page 23.
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Initialisation
4. Release the key. The EuroRoute should respond immediately with a short .. You may hear two short tones (..) depending on the previous condition of the EuroRoute. If a single or double tone is not heard, return to Step 2, and restart. The tone bursts indicate that the EuroRoute is initialised and remains in programming mode. Dial 942 and .. is heard. Dial 918 and . is heard. Dial the country-specific defaults entry (X) and .. is heard, indicating that the country-specific default data has been loaded, and that the EuroRoute is still in the programming mode. X = 0 for EuroRoute X = 1 for UK X = 2 for Italy X = 3 for Spain X = 4 for France X = 5 for Netherlands X = 6 for Not used X = 7 for Portugal
Idling in programming mode for more than two minutes results in an automatic exiting of programming mode. ... is heard after 60 seconds, if there is no activity in programming mode. 5. To exit programming mode and save changes made while in programming mode, dial 987. Do not disconnect the power from the EuroRoute while the green LED is flashing after exiting programming mode. During this period, any programming in the EuroRoute is being stored into the EuroRoutes non-volatile memory. Disconnecting the power prematurely will result in a loss of programming and probably a checksum error.
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Security Access Registers
CHAPTER 5
5. Security Access Registers

5. 1. General Each of the Registers found in the Security Access Registers section must end with a ##, to allow the EuroRoute to accept the data entered by the user. If the EuroRoute is in an idle state for five seconds after the data is entered, the EuroRoute accepts this data. Mitel recommends that you enter a unique security code for each of the Security Access Registers (See Section 5.6 on page 30). Note: All passwords can be overridden by initialisation, unless the Initialisation Lockout feature is enabled. For more information on this feature (See Section 6.18 on page 40). 5. 2. Auto-answer Security Code The Auto-answer Security Code is used during the third stage of remote programming. After a match is found in the 604 Register, from the digits entered by the remote point, an MF4 A is sent to the remote point. An MF4 D is sent after the unit drops carrier tone. 5. 3. Remote Access Code The operation of a remote programming session is explained in three stages. The first stage is answering the incoming call. If the EuroRoute auto-answers, it splits and terminates the line. The trunk number being accessed is sent in MF4 to the remote point. After the EuroRoute answers (either by auto-answer or manual answer), it waits to receive a match of the contents of the 604 Register. The EuroRoute allows as many attempts as needed to enter the code, but times out for a period of time defined by the S34 Register and goes to an idle condition if the code is not entered successfully within the defined time. The matching of the contents of the 604 Register ends the first stage. At the beginning of the second stage, the EuroRoute splits and terminates the line if the call was manually answered. The EuroRoute checks the 011 Carrier Presentation Register. If the value of the register is 0, the third stage follows immediately. Otherwise, the EuroRoute presents the carrier tone. If the 011 Register expires without a connection to another modem, the carrier tone is turned off and the process is moved to the third stage. Otherwise, the EuroRoute restarts the time specified by the S34 Register, and waits for a match with the 690 Register. If a match is not found within the time defined by the Auto-answer Wait for Security Code Timer, the EuroRoute clears down the modem and the line, cutting through if the subscriber party is off-hook and going to the idle condition if not. Assuming there is a match with the 690 Register, the EuroRoute enters programming mode with the Terminal indicator set, and the third stage is skipped.
29
Security Access Registers
The third stage starts with the EuroRoute sending an MF4 D to the remote point. The EuroRoute restarts the Auto-answer Wait for Security Code Timer and waits for MF4 digits to match the contents of 691 Register or the 695 Register. If there is a match on the first attempt, the EuroRoute sends an MF4 A to the remote point and enters programming mode with the Remote indicator set. If there is no match within the time specified by the S34 Register, or if the code is not entered correctly, the line goes to the answer lockout state for a period of time defined by the S35 Register. 5. 4. Program Mode Exit When a remote programming session ends, exit programming mode by entering 987. 5. 5. 604 - Remote Access Security Code
Register Description This code must be matched after manual answer or auto answer to allow remote programming access. This register may contain up to 80 digits.
604 Example: 604#1##
5. 6. Programming Security Code Defaults Each of the following security codes can be entered via the Hexadecimal chart found on page 125 or by entering the exact code to be used. Consult the following table for the default entries. Programming Security Code Defaults
Register 690 691 695 Description Installer Terminal Access Installer MF4 Access Abbreviated Dial MF4 Access Value Entered in EuroRoute 23302A #0 #2 ASCII or MF4 Value #0 #0 #2
Note: The Default values in the 690 register is entered in Hexadecimal format. Note: The Default values in the 691, and 695 registers are entered in MF4 format.
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General Notes on Programming
CHAPTER 6
6. General Notes On Programming

6. 1. Programming With an MF4 Telephone Programming can be done by using MF4 tones. The default programming code is #0 (contents of the 691 Register). If the entry of # or is not permissible (for example, behind a PABX that will not pass the #, or to the EuroRoute), you should change the programming code before installing the EuroRoute. To exit programming, dial 987. If you hang up to exit programming, any changes made while in programming mode will be lost, and the former data will be restored. Do not disconnect the power from the EuroRoute, until the green (power) LED stops flashing. During this period, any programming in the EuroRoute is being stored into the EuroRoutes non-volatile memory. Disconnecting the power prematurely will result in a loss of programming. 6. 2. Acknowledgment Tones While programming the EuroRoute with an MF4 telephone, you will receive audible indications for correct entries, incorrect entries, and programming time-outs. In general, after each correct entry, the EuroRoute responds with a double tone. Hearing . means that the command/register you have entered has been recognised as a legal (correct) entry, i.e., you entered #0. Hearing .. means that the entry you have made has been accepted. The tones are heard after a parameter has received all the digits it requires or if you entered ## on a variable length parameter. For example, if you dial 100 you will hear .; dial 2, and you hear ... Hearing ... means that you have been idle in programming mode for more than sixty seconds. After two minutes of idling, you are automatically logged out of programming mode and any changes made while in programming mode are not saved. Note: Hearing ... after the user goes off-hook means that the EuroRoute has experienced a RAM or ROM checksum failure. To resolve this problem, first try to enter and exit program mode. If the beeps continue, perform a initialisation and default the EuroRoute. Hearing .... (long tones) means that an incorrect programming entry has occurred or that a Search Table entry was made to delete a non-existing entry. Note: In the event of an incorrect entry, wait for the four tones to stop and then try again.
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6. 3. Terminating a Variable Length Entry Since some registers in the EuroRoute require variable length information, a terminator is used to indicate the end of an entry. Generally, the terminator is used with 7XXX, 8XX, 6XX and 6XXX parameters. The terminator is ##. When using a terminal, you can substitute A for and B for the #. Exit programming mode by dialling 987. If you hang up to exit programming, any changes will be lost and the former data will be restored. Do not disconnect the power from the EuroRoute, until the green (power) LED stops flashing. During this period, any programming in the EuroRoute is being stored into the EuroRoutes non-volatile memory. Disconnecting the power prematurely will result in a loss of programming. 6. 4. Terminating Variable Length Entries with time-out To terminate a variable length entry (e.g. Abbreviated Dialling Bins, Cost Centre Codes, Route Strings, Search Tables) use ##. If the entry ## is not permissible (for example, behind a PBX that will not pass the # to the EuroRoute), the EuroRoute will automatically time-out within the specified time by the inter digit timer, accepting the entry. 6. 5. Programming With a Terminal Programming can be done by using a terminal (does not apply to Chain Programming, for Chain Programming see Chaining on page 103). The default programming entry code is #0 (contents of the 690 Register). When you enter the programming entry code, the following screen appears:
8350 REV 158 C01 COPYRIGHT 1987-1999 MITEL INC. ALL RIGHTS RESERVED EuroRoute 4-Line UK Dialer Serial Number BC AAA 0001 ENTERING PROG. MODE V>
6. 6. Legal and Illegal/Invalid Entries Each time you enter a legal command, e.g. 005, from a terminal, the EuroRoute will automatically space to the next entry point waiting for more input. For example:
P> 005 Area for data that you enter to be displayed Space left by legal command Command Entered Programming prompt
Should you make an illegal or an invalid entry, you receive:

P> 5 P? 5 P> (Followed by a carriage return [used to cancel the 5 entry]) (The question mark indicates that the entry is illegal or invalid) (Fresh programming prompt)
Note: Use the backspace key or delete key to edit your entry.
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6. 7. Special Function Commands Special Function Commands are commands that allow access to specific data in the EuroRoute. If you are using MF4 Chaining, consult section 17.4 in Chapter 17 on page 104 before using these commands, as they are not all functional in a chained access programming session. This statement is especially true when using 942 903, 942 906, 942 908 and 942 918 X. There should never be a requirement to use these commands when a EuroRoute is in a Chain. Note: These commands are valid on Chained Dialers as long as Chain Programming has not been accessed.
Commands 942 901 902 942 903 942 904 942 906 907 942 912 942 916 X 942 918 X 963 X 942 968 N 970 972 978 N 981 YY 986 987 989 Definition Remote Initialisation. Refer to Remote Initialisation (942 901) on page 34. Data Confirmation Mode. Refer to Data Verification (902) on page 34. Reload Factory Default Data. Refer to Reload Factory Defaults (942 903) on page 35. Clear All Search Table Data. Refer to Clear All Search Table Data (942 904) on page 35. Enter Clone Master Mode. Refer to Cloning (942 906) page 36. Return to Data Programming Mode. Refer to Exiting Data Verification (907) page 38. Installation Wizard. Refer to Installation Wizard (942 912) on page 38. Rotary Make/Break Ratio Setting. Refer to Rotary Make/Break Ratio Setting (942 916) on page 39. Load Country-specific Defaults. Refer to Load Country-specific Defaults (942 918 X) on page 39. Data Dump. Refer to Data Dump (963 X) on page 39. Initialise Lockout Feature. Refer to Initialise Lockout (942 968 X) on page 40. Display Serial Number. Refer to Display Serial Number (970) on page 40. Display Software Identification. Refer to Display Software Identification (972) on page 40. Display Current Time. Refer to Display Current Time (978 N) on page 41. Set the Year. Refer to Set the Year (981 YY) on page 42. Quit Programming Mode. Refer to Quitting Programming Mode (986) on page 42. Exit Programming Mode. Refer to Exiting Programming Mode (987) on page 42. Display Default Set. Refer to Display Default Set (989) on page 42.
980 MMDDHHMM Set the Internal Clock. Refer to Set the Internal Clock (980 MMDDHHMM) on page 41.
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6. 8. Remote Initialisation (942 901) This high-level command can be entered at any time during a remote programming session to initialise the EuroRoute. After the command is entered, the remote programming session will be terminated. The EuroRoute will be defaulted with the country-specific defaults that were used previous to the remote initialisation. 6. 9. Data Verification (902) Data Verification is a convenient method of confirming the contents of a EuroRoutes database. Most maintainers use a terminal (Figure 6.1) to confirm the EuroRoutes database, however, a Digit Analyzer may also be used to accomplish database verification. Data is displayed for each parameter entered. Data Verification does not alter the contents of the EuroRoutes database. Figure 6.1 Data Verification
EuroRoute
2
PROGRAMMING CABLE
3
Terminal
5
3 2 5
FEMALE
MALE
6. 9. 1. Conditions The following conditions apply when using Data Verification: the EuroRoute must be fully operational. both the terminal and the EuroRoute must be set for the same serial port Baud rates (300 by default) you only need to enter 902 once. You will remain in Data Verification provided you do not exceed the 2 minute programming timer, or manually exit Data Verification.
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6. 9. 2. Procedure To use Data Verification: 1. Enter Programming Mode, the following screen appears:
8350 REV 158 C01 COPYRIGHT 1987-1999 MITEL INC. ALL RIGHTS RESERVED EuroRoute 4-Line UK Dialer Serial Number BC AAA 0001 ENTERING PROG. MODE V>
2. After entering Programming Mode, the EuroRoute is already in Data Verification Mode. 3. Enter the desired parameters. When you enter the parameter the data associated with that parameter appears opposite the entry. If there is no data for the parameter, nothing is displayed. The EuroRoute automatically moves to the next entry position. A typical output for an 808 parameter (default data) is shown below:
P> 902 V> 808 #4#9#9#9#9#9#9#936
Note: When verifying routes and trunks you cannot enter 5XX, where 5 is the indication that you wish to verify all the routes or trunks. Each trunk and Route must be verified individually. 6. 9. 3. Example For Data Verification of Register S00 Enter Programming mode #0 Enter 902 Enter 100 for Port 1 Enter 200 for Port 2 Enter 300 for Port 3 Enter 400 for Port 4 Enter 500, will return a ? 6. 10. Reload Factory Defaults (942 903) After the high-level command 942 903 is entered at anytime while in programming mode, the entire database, with exception of the peg counters, will be reset to the factory default values determined by the value of X used in the high-level command 942 918 X. 6. 11. Clear All Search Table (942 904) After the high-level command 942 904 is entered at anytime while in programming mode, the entire Search Table database will be erased. This includes the following Search Table sets: 801 - 815 821 - 835 841 - 845 861 - 865. No other registers are affected by using this command.
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6. 12. Cloning (942 906) 6. 12. 1. General Several EuroRoutes can be programmed to operate identically by using a method called Cloning. One EuroRoute is programmed (referred to as the Master) and then connected to other EuroRoutes (referred to as the Slaves) you wish to program, by using a Cloning cable (illustrated below). The Cloning method can only be used with EuroRoutes of the same revision and must be done at a minimum speed of 1200 baud. Figure 6.2 Master and Slave unit set up for Cloning
The exchange of information takes approximately three seconds and is initiated by entering the Clone Command from the Master EuroRoute. The return prompt for success or failure will be returned within five to ten seconds. 6. 12. 2. Conditions The following conditions apply when Cloning: you can only clone units of the same revision level. units must be cloned one at a time. Master unit cannot be processing calls. Slave unit must be initialised and defaulted. Slave units must be fully operational and programmable from either a terminal or an MF4 device. both the Master and Slave units must have their baud rates programmed to 1200 (000 = 4). one Slave is connected to one Master at any one time during Cloning. Master unit must not be allowed to exit the programming mode and no off-hook to on-hook transitions can occur in any unit while the Cloning cable is connected between units. These transitions can cause a CIL output that will confuse the units and possibly corrupt the programming. Slave unit must be powered down and then powered up after Cloning. The Cloning cable must be disconnected prior to powering up the Slave unit.
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6. 12. 3. Steps for Cloning The following steps must be completed before attempting to Clone: pre-program and dedicate a Master unit connect an MF4 device to the Master unit that can seize the line, generate MF4 tones and listen for the acknowledgment tones you must have an Exchange line/trunk or a simulated source connected to the line you are using on the Master EuroRoute ensure each EuroRoute is powered up and connected using the Cloning cable as illustrated in Figure 6.3. The EuroRoute requires pins two, three and five to be configured as a null modem cable (Figure 6.3). Figure 6.3 Cloning Cable
MASTER
2 3 3 2 5
CLONING CABLE
5
SLAVE
MALE
MALE
6. 12. 4. Procedure To Clone a EuroRoute: 1. ensure that the Slave unit has been initialised 2. power up the Master unit 3. verify that the desired programming is already resident in the Master EuroRoute 4. power up the Slave unit 5. match the Master and Slave baud rates (see register 000, Serial Port Baud Rate) 6. connect the Cloning cable and the MF4 device as illustrated in Figure 6.2 7. go off-hook on the MF4 device connected to the Master unit 8. dial the programming access code (#0 by default) 9. dial 942 906 to start the Clone procedure 10. in approximately 5 to 10 seconds you should hear either two tones indicating that a successful Cloning has taken place or four long tones indicating that the cloning attempt failed. If four tones or no tones occur, verify the conditions in Section 6.12.2 11. After a successful Cloning, disconnect the Cloning cable and power down the Slave unit for 15 seconds. Do not attempt to make the Slave unit function while the Cloning cable is connected. When powered-up the Slave unit will be functional, with its database a duplicate of the Master unit 12. If more units are to be cloned, repeat steps 4 to 11. Because CIL output will confuse the units and possibly corrupt the programming, you may wish to turn the Master units CIL off (by setting 001 = 0, Print Format) during Cloning. You can turn it on after you have finished cloning and have removed the Cloning cable. You should only have the Cloning cable connected while Cloning a unit. The 942 906 Clone Command can be repeated at the Master unit any number of times. The 942 906 Clone Command does not destroy or alter the memory of the Master unit. Do not allow the Master unit to time-out or exit programming mode while the units are connected via the Cloning cable.
37
The Cloning process occurs at a high-data-transmission rate. To avoid transmission errors, the length of the uncoiled Cloning cable should be kept to a minimum (length should be no longer than 2 chaining cables approximately 2 feet). The Master unit returns to its pre-programmed baud rate at the end of Cloning, while the Slave unit will be set to the its new loaded value on its first power up. The enabled condition of the initialise-lockout feature will not be transmitted from a Master EuroRoute to a Slave EuroRoute during a cloning procedure. See Section 6.18 for more information about the Initialise Lockout Feature. 6. 13. Exiting Data Verification (907) To return to programming mode enter 907. You can re-enter the Data Confirmation mode by entering 902. Do not disconnect the power from the EuroRoute, while the green LED is flashing after exiting programming mode. During this period, any programming in the EuroRoute is being stored into the EuroRoutes non-volatile memory. Disconnecting the power prematurely will result in a loss of programming. 6. 14. Installation Wizard (942 912) The Installation Wizard is a high-level command that is only used in a local programming session for monitoring line polarity via the EuroRoute trunk LEDs. The LEDs display the various line and polarity conditions. The table below explains these conditions.
Trunk LED Conditions Illumination Off On Steady 200 ms on and 200 ms off Condition Incorrect polarity Description Correct polarity or no line connect
When the Installation Wizard high-level command is entered via an MF4 telephone, the installer will hear an acknowledgment tone. After the acknowledgment tone is given, the EuroRoute will disable the two-minute programming mode timer and begin to display the line polarity conditions via the EuroRoutes trunk LEDs. The conditions will be displayed until the Installation Wizard is exited. The Installation Wizard can be exited while leaving the installer in programming mode by either of the following methods: entering A or a (Terminal Mode) or entering a (Terminal Mode or DTMF Mode). The following methods of exiting the Installation Wizard will allow the installer to exit programming mode: 987 (Terminal Mode/DTMF Mode), X or x (Terminal Mode) or powering down the EuroRoute. Note: It is recommended that the Installation Wizard be run from the serial port, because the line from where the MF4 session was initiated will not be monitored while the Installation Wizard is being run.
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6. 15. Rotary Make/Break Ratio Setting (942 916 0) The high-level command 942 916 0 is used for determining the rotary break ratio when the EuroRoute defaults are used. X = 0 for 60/40 X = 1 for 67/33. Note: The following country settings are hardcoded: UK: 942 918 166/33 Italy: 942 918 260/40 Spain: 942 918 360/40 France: 942 918 466/33 Netherlands: 942 918 560/40 Portugal: 942 918 767/33 6. 16. Load Country-specific Default Data (942 918 X) After the high-level command 942 918 X is entered while in programming mode, the entire database, with exception of the peg counters, will be reset to the country-specific default data values defined by the value of X. Refer to Appendix 3 for Search Table default data. X = 0 for EuroRoute X = 1 for UK X = 2 for Italy X = 3 for Spain X = 4 for France X = 5 for Netherlands X = 6 not used X = 7 for Portugal. 6. 17. Data Dump (963 X) This high-level command is used to display the EuroRoute database in its entirety or in sections, but only when it is used from a local terminal or remote modem mode programming. X=
1 2 3 4 5 System, trunk and route registers System, route, trunk and password string registers Speed call numbers programmed Search Tables 801 through 815 Search Tables 821 through 865 Entire database
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6. 18. Initialise Lockout (942 968 X) If the Initialise Lockout feature is enabled, an attempt to initialise a EuroRoute will not produce a default load or any other result, unless a checksum error is indicated. This feature is enabled by entering the command 942 968 1, and it is disabled by entering the command 942 968 0. Initialise Lockout is also disabled by any one of the following reasons: issuing any command that causes a default load, including 901 or 903 an automatic default load. The default condition of the Initialise Lockout feature is disabled. The condition of this feature being enabled is not transmitted during a cloning process. If Initialise Lockout is desired in a Slave EuroRoute, it must be explicitly enabled after it is disconnected from the Cloning cable and powered-up at the end of the cloning process. Note: Once this feature is activated, the only way to enter into programming mode is with the passwords defined in the 69X Registers. If the passwords are unknown, the unit can only have this feature disabled at a Mitel Repair Centre. 6. 19. Display Serial Number (970) When the command 970 is entered while in modem or terminal programming mode, the serial number of the EuroRoute is displayed. The serial number is also displayed with the log-on banner.
V>970 <space> <hexadecimal representation of ASCII characters in serial number> 0D0* hex representation of new line (CR,LF) 3E hex representation of ">" 00 hex representation of null character V>
6. 20. Display Software Identification (972) When the command 972 is entered while in modem or terminal programming mode, the software identification of the EuroRoute is displayed. The following example is from a unit with 158C01 software.
V> 972 V> 01580103 V>
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6. 21. Display Current Time (978 N) When the command 978 N is entered while in modem or terminal programming mode, the current time of the EuroRoute is displayed. The values for the argument N are listed in the table below. N=
0 1 2 3 4 5 6 7 8 9 A () B (#)
Format
Dialler ISO-8601 Dialler ISO-8601 Dialler ISO-8601 Dialler ISO-8601 Dialler ISO-8601 Dialler ISO-8601
Description
no year; no day of week no year; no day of week two-digit year; no day of week two-digit year; no day of week four-digit year; no day of week four-digit year; no day of week no year; day of week in English no year; day of week in English two-digit year; day of week in English two-digit year; day of week in English four-digit year; day of week in English four-digit year; day of week in English
The following variables make up the format (YYMMddhhmmssT) of this command: YYyear (00 - 99) mmminute (00 - 59) MMmonth (01 - 12) sssecond (00 - 59) ddday (01 - 31) Tthe literal letter T. hhhour (00 - 23) Note: A period character in place of a full colon will appear between the hour and minutes in the output, in the event the power has failed. 6. 22. Set the Internal Clock (980 MMDDHHMM) The internal clock is set by using the format MMDDHHMM. Once all eight characters are entered, the EuroRoute will respond with two beeps or a > prompt, indicating that the entry was accepted. The following variables make up the format of this command: MMmonth (01 - 12) DDday (01 - 31) HHhour (00 - 23) MMminute (00 - 59).
V> 980 05271130 V>
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6. 23. Set the Year (981 YY) The two-digit year is set by using the format YY. Valid entries are 00 through 99. Once both characters are entered, the EuroRoute will respond with two beeps or a > prompt, indicating that the entry was accepted. Note: This command must be performed before the command 980, if Register 009 is set to a value of 1 (Time Of Day Routing Enabled). 6. 24. Quitting Programming Mode (986) Entering this command while in programming mode will exit the programmer from the programming session, without saving any changes that were made during the session. Entering the letter q or Q from a terminal or hanging up the telphone if using local MF4 programming, will yield the same result. 6. 25. Exiting Programming Mode (987) To exit programming mode, dial 987. Entering the letter x or X from a terminal will yield the same result. Do not disconnect the power from the EuroRoute, until the green (power) LED stops flashing. During this period, any programming in the EuroRoute is being stored into the EuroRoutes non-volatile memory. Disconnecting the power prematurely will result in a loss of programming. 6. 26. Display Default Set (989) When the command 989 is entered while in modem or terminal programming mode, the current country-specific default set is displayed as a one digit number. 989 0 for EuroRoute 989 1 for UK 989 2 for Italy 989 3 for Spain 989 4 for France 989 5 for Netherlands 989 7 for Portugal.
6. 27. Modem Programming Access Remote programming can be achieved by using a PC or a terminal in conjunction with a modem. This communication method has the advantage of visual feedback while programming a remote Dialer. This mode is also useful for data confirmation or for troubleshooting a remote Dialer.
42
6. 28. Programming Via Modem Chain Programming To begin, you need a PC or laptop computer and a modem capable of running at 300 bps. The SMarT MPU program can be used. Figure 6.4 Modem Programming
The EuroRoute modem is set to 300 bps, 8N1 and cannot be changed to anything else. It also has an access code set in the Common Data Register 604 (#1 is the default). System register 011 sets the time the modem will present carrier tone to an incoming call AFTER the EuroRoute has detected the access code. The sequence to call the remote Dialer is as follows: 1. 2. 3. 4. 5. Connect your PC/modem to a telephone line, along with a telephone for speech use. Run SMarT MPU. Select the Terminal tab. Define the desired Modem, Com Port and Baud Rate settings. Using the Hayes modem commands, it may be necessary to reset the modem that you are using. To reset the modem use the command AT&F. 6. Connect a phone to the Exchange side of the modem. 7. Call the remote site. You will need to establish an audio connection first, to tell the customer that they will hear some tones then a series of beeps. Once they hear the tones, they should hang up. 8. Using the AT commands, enter the modem security code by entering ATDT#1. You will hear the remote modem tone (the customer will hear the series of beeps referred to in Step 7). If the modem that you are using responds with NO DIAL TONE, it may be necessary to use the command ATX0 before using ATDT#1. 9. If a connection is established, the message, CONNECT, should be displayed on the screen. After the message appears, enter the System Installer Password (#0 by default). The remote Dialer will respond in programming mode by displaying the programming banner and the V> prompt. 10. Continue to program as normal from a PC/Terminal. 11. When your programming is complete, exit programming mode by dialling an X or 987 from the keyboard of the PC/terminal, and clear down the call. Note: If the modem commands that are referenced in the steps listed above do not work, you will need to reference the manual of your modem for the correct commands.
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6. 29. Backspace During Terminal Programming When programming from a terminal, you may back up and rewrite a previous character by sending a backspace character or a delete character (08 or 7F in ASCII) to the EuroRoutes serial port. The key to press on the terminal and the terminals reaction to the backspace character (ASCII 08) echoed by the EuroRoute, depend on the type of terminal or terminal emulation program in use. 6. 30. Emergency Numbers If the PABX Register is disabled (Register S30 set to 0), the emergency numbers (based on the country-specific default used) will be dialled out directly toward the Exchange line, regardless of any other programming in the Dialer. If the PABX is enabled (Register S30 set to 1), The PABX Access code stored in the register S31 must be dialled before the Emergency code and the digit stored in Register S31 will be output on the Exchange line side before the emergency digits are output, regardless of any other programming in the Dialer. If the PABX is enabled (Register S30 set to 2), The PABX Access code stored in the Search Tables 861-865 must be dialled before the Emergency code and the digit or digits stored in the Centrex Buffer will be output on the Exchange line side before the emergency digits are output, regardless of any other programming in the Dialer. The following table lists the emergency numbers. 942 918 X
X=0 EuroRoute 112 X=1 UK 112 999 X=2 Italy 112 113 115 116 118 X=3 Spain 112 X=4 France 112 15 17 18 X=5 Netherlands 112 X=7 Portugal 115 112
Note: The specified emergency phone numbers cannot be blocked or routed.
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Figure 6.5 Overview of the EuroRoute Operation User Goes Off-hook and begins dialling Line and Trunk Options; Control Timing and Hardware Functions 020 = 1 User Dialled Digits Screened in Search Tables
020
020 = 0 EuroRoute Does Nothing. User Digits Pass Through to the Exchange Search Table 1 (Buffer A) User Dialled Digits Compared to Programmed Search Table Entries. If the Digits Dialled Match a Screen, an Action will Result, e.g., a Route is Selected END
Search Tables 801 - 815
Route Registers R4X - R7X
Route Registers Help Control the Dialling Format Sequence from the EuroRoute
Search Tables 2 & 3; if they are required by the Route Registers
Route Strings 6R1 - 6R5
Route Strings Control and Perform Actual Output of Digit Streams from the EuroRoute
End of EuroRoute Activity
EuroRoute Finishes Dialling; Connects User to Line
Note: The emergency numbers noted in Section 6.30 are dialled out directly toward the Exchange line, regardless of any other programming in the EuroRoute.
45
46
Dialer Statistics
CHAPTER 7
7. Dialer Statistics
7. 1. Power-On Counter (961) The Power-On Counter is a 6 digit (decimal) counter which is incremented whenever the EuroRoute is powered on, or the 901 remote restart command is executed. This counter can only be zeroed by initialising the EuroRoute. The command may only be used while in terminal, or remote-modem programming. Enter the command 961, and a six digit number will be displayed indicating the number of power-ups that have occurred since the last initialisation.
V> 961 000003
7. 2. Call Traffic Analysis Peg Counter Data (966) This high-level command, not supporting MF4 instruments, is used to display the number of minutes used by each route. The data displayed also includes the number of incoming calls (per trunk) and for the average number of seconds it takes before a call is answered (per trunk). The following variables make up the format of this command: RouteRoute Number (none = no route) UsageNumber of times that the route was accessed Mins (Total)Integer value of total minutes of traffic for the specified route Lineline number, in a range from 1 to 4 I/CNumber of incoming calls Ave Ans (sec)Integer value of the average time to answer a call, rounded to the nearest second.
V>966 <space> <first six characters> <next six characters> <next six characters> <next six characters> <next six characters> <next six characters> <next six characters> <next six characters> <next six characters> <next six characters> <next six characters> <next six characters> <next six characters> <next six characters> <next six characters> <next six characters> <next six characters> <next six characters> <next six characters> <next six characters> <next six characters> <next six characters> <next six characters> <next six characters> <next six characters> <last six characters> <CR><LF> V>
number of completed calls on route 1 number of minutes used on route 1 number of completed calls on route 2 number of minutes used on route 2 number of completed calls on route 3 number of minutes used on route 3 number of completed calls on route 4 number of minutes used on route 4 number of completed calls on route 5 number of minutes used on route 5 number of completed calls on route 6 number of minutes used on route 6 number of completed calls on route 7 number of minutes used on route 7 number of completed calls on route 8 number of minutes used on route 8 number of completed calls on "no route" number of minutes used on "no route" number of incoming calls, line 1 avg. nr. of seconds before inc. answer/abandon number of incoming calls, line 2 avg. nr. of seconds before inc. answer/abandon number of incoming calls, line 3 avg. nr. of seconds before inc. answer/abandon number of incoming calls, line 4 avg. nr. of seconds before inc. answer/abandon new line
line 1 line 2 line 3 line 4
47
Dialer Statistics
7. 2. 1. Chain-Modem Programming Example

966 0000000000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000800000000000000000000000200003000000000 0000000000000000 V>
7. 2. 2. Serial/Modem Programming Example

8350 REV 158-C01 COPYRIGHT 1987-2000 MITEL INC. EuroRoute 4-Line Dialer Serial Number BCADN0000 >ENTERING PROG. MODE V>966 Route ---1 2 3 4 5 6 7 8 None Line ---1 2 3 4 Usage -----000000 000000 000000 000000 000000 000000 000000 000000 000011 I/C -----000000 000000 000000 000000 Mins (total) -----000000 000000 000000 000000 000000 000000 000000 000000 000005 Avg.Ans (sec) -----000000 000000 000000 000000 ALL RIGHTS RESERVED.
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Dialer Statistics
7. 3. Display Route and Line Peg Counter Data (967) The contents of the Route and Line Peg Counters can be displayed by using this command while in terminal/modem programming mode. The counter does not reset when using this command. To reset the counter refer to Section 7.4 on page 50.
V> 967 Route -----1 2 3 4 5 6 7 8 None Line -----1 2 3 4 Usage ------000001 000001 000001 000001 000001 000001 000001 000001 000000 Usage ------000002 000002 000002 000002 Fail ------000000 000000 000000 000000 000000 000000 000000 000000 000000 Fail ------000000 000000 000000 000000
7. 3. 1. Route Peg Counter The Route Peg counter logs the number of times a route has been used (Usage) and the number of calls that failed (Fail). Usage is the number of calls made. Fail is the number of calls that did not meet the tone detector criteria in the Access Control Sequence (refer to page 70). The counter has a range of 000000 - 999999. If the counter reaches 999999, a rollover does not occur. The information remains in the counter memory until the high-level command 942 969 is used while in programming mode, or if the EuroRoute is initialised. To view the logged information while in terminal/modem programming mode, enter the command 967. The counter does not reset when using this command. Use of 967 or 942 969 with any MF4 instrument is not supported. 7. 3. 2. Line Peg Counter The Line Peg counter logs the number of times a line has been used (Usage) and the number of calls that failed (Fail). Usage is the number of calls made. Fail is the number of calls that did not meet the tone detector criteria in the Access Control Sequence (refer to page 70). The counter has a log range of 000000 - 999999. If the counter reaches 999999, a rollover does not occur. The information remains in the counter memory until the command 942 969 is used while in programming mode, or the EuroRoute is initialised. To view the logged information while in terminal/modem programming mode, enter the command 967. The counter does not reset when using this command. Use of 967 or 942 969 with any MF4 instrument is not supported.
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Dialer Statistics
7. 4. Reset Peg Counter (942 969) The contents of the Route and Line Peg Counters can be reset by using this command while in programming mode. Once the counters reach 999999, this command is used as the only method of resetting the counter. A rollover will not occur. Use of 967 or 942 969 with any MF4 instrument is not supported.
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System Wide Data
CHAPTER 8
8. System Wide Data

8. 1. General You can change System Wide Data if the default data does not meet your requirements. 8. 2. 000 - Serial Port Baud Rate
Register T = 0 For 1200 T = 1 For 300 T = 2 For 300 T = 3 For 600 T = 4 For 1200 T = 5 For 2400 T = 6 For 4800 T = 7 For 9600 Description
000 T
8. 3. 001 - EuroRoute Call Information Logging Format

Register T = 0 For Off T = 1 For Mitel T = 2 For SMarT-1 T = 3 For Controller T = 4 For SMarT-1 with CR and LF Description T = 5 For Mitel with CR and LF T = 6 For SMarT-1 with CR and LF T = 7 For Controller with CR and LF T = 8 For Control Logger Format T = 9 For Control Logger Format with CR and LF
001 T
Note: Refer to Appendix 1 on page 119 for more details about the logger formats. 8. 4. 002 - Trunks to Be Monitored for CIL You can control which trunk(s) are to be monitored for CIL.
Register T = 0 For All T = 1 For 1 T = 2 For 2 T = 3 For 1, 2 T = 4 For 3 T = 5 For 1, 3 T = 6 For 2, 3 T = 7 For 1, 2, 3 T = 8 For 4 T = 9 For 1, 4 Description T = For 2, 4 T = # For 1, 2, 4 T = C For 3,4 T = D For 1,3,4 T = E For 2, 3, 4 T = F For ALL Disabled
002 T
Note: If using a terminal you can substitute the letter A for and B for #.
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System Wide Data
8. 5. 003 - CIL Record of Incoming Calls

Register 003 T Description T = 0 For Incoming Calls Not Recorded T = 1 For Incoming Calls Recorded
8. 6. 004 - Routes to Be Monitored for CIL You can control which calls are monitored for CIL.
Register T = 0 For Routed Calls Only T = 1 For Route 1 T = 2 For Route 2 T = 3 For Route 3 Description T = 4 For Route 4 T = 5 For Route 5 T = 6 For Route 6 T = 7 For Route 7 T = 8 For Route 8 T = 9 For All Routes
004 T
8. 7. 005 - Called Party Programming This feature is used when the local EuroRoute is used to call a service centre, and the service centre wishes to examine or change the EuroRoutes database information. You can either allow or disable this feature.
Register 005 T T = 0 For Disable T = 1 For Enable Description
8. 8. 011 - Carrier Presentation Time for Modem You can specify the time that the internal 300 baud modem presents carrier and tries to establish communication before the EuroRoute reverts to remote MF4 programming. Once a connection is established, the password found in the 690 Register will have to be matched before entering into programming mode.
Register T = 0 For Modem Disable T = 1 For 1 Second T = 2 For 2 Seconds T = 3 For 3 Seconds Description T = 4 For 4 Seconds T = 5 For 5 Seconds T = 6 For 6 Seconds T = 7 For 7 Seconds T = 8 For 8 Seconds T = 9 For 9 Seconds T = For 10 Seconds
011 T
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System Wide Data
8. 9. 012 - V.25 Auto-answer Tone Some V.21 modems require a 3 1/2 second burst of 2100 Hertz before they will respond with an answer. By default the EuroRoute will send out the V.25 Answer Tone. You can either allow, or disable this feature.
Register 012 T T = 0 For Disable T = 1 For Enable Description
Note: This feature is not available when modem is disabled in the 011 Register. 8. 10. 020 - EuroRoute Active This register controls whether the EuroRoute is screening calls or is transparent (idle). Refer to the diagram on page 45.
Register 020 T T = 0 For Idle T = 1 For Active Description
8. 11. 021 - Absorb/Ignore Number 121 This register controls whether the number 121 is absorbed or ignored. This number may be absorbed and the call redirected. Use of this register does not affect emergency numbers.
Register 021 T Description T = 0 For Ignore T = 1 For Absorb digits and refer to Register 022
8. 12. 022 - Action on Number 121 Absorb

Register T = 0 For Do Nothing T = 1 For Force Route 1 T = 2 For Force Route 2 T = 3 For Force Route 3 Description T = 4 For Force Route 4 T = 5 For Force Route 5 T = 6 For Force Route 6 T = 7 For Force Route 7 T = 8 For Force Route 8 T = 9 For NU Tone
022 T
Note: NU Tone = Number Unobtainable Tone
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System Wide Data
8. 13. 025 - Inter-ring Timing This register sets the time the EuroRoute waits after a burst of ringing before reverting to the idle state, assuming another burst of ringing is not forthcoming.
Register 025 T T = 1 For 1 sec T = 2 For 2 secs T = 3 For 3 secs Description T = 4 For 4 secs T = 5 For 5 secs T = 6 For 6 secs T = 7 For 7 secs T = 8 For 8 secs T = 9 For 9 secs
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Line and Trunk Options
CHAPTER 9
9. Line And Trunk Options

9. 1. General Line and Trunk refer to the physical line that is supplied by the Public Switched Telephone Network (Exchange Line or PSTN). Route refers to the way the EuroRoute will attempt to route the call through the Exchange Line. All the entries in the Line and Trunk Options are of a pre-determined length. When you have entered the correct number of digits, the EuroRoute will automatically accept the entry. Note: When programming line and trunk options, Trunk 1 is not related to Route 1, and Trunk 2 is not related to Route 2, etc. 9. 2. S00 - Type of Exchange Line You can specify the type of trunk for MF4 or Rotary dialling.
Port 1 2 3 4 Register 100 T 200 T 300 T 400 T T = 0 For Loop Start, Rotary T = 2 For Loop Start, MF4 Description
To change all Ports to the same value use 500 T.
9. 3. S01 - Drop and Reseize Feature Enable/Disable If you are installing your EuroRoute on loop lines, you may set up the EuroRoute to perform a drop and reseize function by programing this register.
Port 1 2 3 4 Register 101 T 201 T 301 T 401 T T = 0 For Disable T = 1 For Enable Description
Note: This feature will not work with Earth lines.
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9. 4. S02 - Rotary Interdigit Pause Changing the value of this register changes the length of the pause between rotary digits outpulsed to the Exchange line.
Port 1 2 3 4 Register 102 T 202 T 302 T 402 T T = 4 For 800 ms T = 5 For 900 ms Description
9. 5. S03 - MF4 Tone Duration This register defines the amount of time each MF4 tone is generated towards the Exchange line from the EuroRoute.
Port 1 2 3 4 Register 103 T 203 T 303 T 403 T T = 3 For 70 ms T = 4 For 80 ms T = 5 For 90 ms T = 6 For 100 ms T = 7 For 110 ms Description T = 8 For 120 ms T = 9 For 130 ms T = For 140 ms T = # For 150 ms T = C For 160 ms T = D For 170 ms T = E For 180 ms T = F For 190 ms
Note: If you are using a terminal you can substitute the letter A for and B for #. 9. 6. S04 - MF4 Break Duration This register defines the silent period between MF4 tones sent to the Exchange line.
Note: If you are using a terminal you can substitute the letter A for and B for #.
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9. 7. S05 - On-Hook Timer This register specifies the minimum amount of time required by the EuroRoute to detect an onhook condition. This condition is defined as the removal (loss) of loop current from the Exchange line.
Port 1 2 3 4 Register 105 T 205 T 305 T 405 T T = 0 For 80 ms T = 1 For 100 ms T = 2 For 150 ms T = 3 For 200 ms Description T = 4 For 300 ms T = 5 For 500 ms T = 6 For 750 ms T = 7 For 1000 ms T = 8 For 1330 ms T = 9 For 1660 ms T = For 2000 ms T = # For 2500 ms
Note: If you are using a terminal you can substitute the letter A for and B for #. 9. 8. S06 - Off-Hook Timer This register determines the minimum amount of time the EuroRoute requires the presence of loop current in order to detect an off-hook condition.
Port 1 2 3 4 Register 106 T 206 T 306 T 406 T T = 0 For 20 ms T = 1 For 40 ms T = 2 For 80 ms T = 3 For 100 ms T = 4 For 200 ms T = 5 For 400 ms Description T = 6 For 600 ms T = 7 For 800 ms T = 8 For 1000 ms T = 9 For 1200 ms T = For 1400 ms T = # For 1600 ms T = C For 1800 ms T = D For 2000 ms T = E For 2200 ms T = F For 2500 ms
Note 1: If you are using a terminal you can substitute the letter A for and B for #. Note 2: The following illustration explains the relationships between Registers 505, 506, and 507.
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9. 9. S07 - Off-Hook Digit Refusal Timer You can specify the time between the EuroRoute recognising the off-hook and when it will accept digits on a per trunk basis. Dial tone is given to the user only after the digit refusal timer (S07) has expired.
Port 1 2 3 4 Register 107 T 207 T 307 T 407 T T = 0 For 0 ms T = 1 For 100 ms T = 2 For 200 ms T = 3 For 300 ms T = 4 For 400 ms Description T = 5 For 500 ms T = 6 For 600 ms T = 7 For 700 ms T = 8 For 800 ms T = 9 For 900 ms T = For 1000 ms T = # For 1100 ms T = C For 1200 ms
Note: If S09 Off-Hook Tone is enabled, the progress tone does not occur until the S07 timer has expired or until 700ms have expired, whichever condition is reached first. 9. 10. S08 - Returned Dial Tone Source You can specify the dial tone supplied, and what the caller hears while the EuroRoute is dialling.
Port 1 2 3 4 Register 108 T 208 T 308 T 408 T Silent Dialout T = 0 For None T = 1 For Internal T = 4 For Exchange line Description Ticking Dialout T = 2 For None T = 3 For Internal T = 6 For Exchange line
9. 11. S09 - Off-Hook Tone This tone is two 100 ms bursts supplied at the end of the off-hook digit refusal timing or 700 ms after off-hook, which ever comes first. This tone informs the user that digits may be dialled.
Port 1 2 3 4 Register 109 T 209 T 309 T 409 T T = 0 For Tone Disabled T = 1 For Tone Enabled Description
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9. 12. S10 - Operation at Off-hook You can specify the operation that the EuroRoute will take, once an off-hook condition is detected.
Port 1 2 3 4 Register 110 T 210 T 310 T 410 T Description T = 0 For Route Call As Normal T = 1 For Execute ACS defined by S27 immediately upon an off-hook detection (Hotline)
Note 1: If S10 = 1, the EuroRoute will not allow emergency numbers to be dialled, nor will the EuroRoute allow initialisation or MF4 programming. Note 2: This feature will not work if S27 = 9. 9. 13. S11 - Switch Hook Flash Time You can specify the time that the EuroRoute will recognise a brief loss of loop current from a PABX or the Exchange side.
Port 1 2 3 4 Register 111 T 211 T 311 T 411 T T = 0 For 0 ms T = 1 For 100 ms T = 2 For 150 ms T = 3 For 200 ms Description T = 4 For 300 ms T = 5 For 500 ms T = 6 For 750 ms T = 7 For 1000 ms T = 8 For 1330 ms T = 9 For 1660 ms T = For 2000 ms T = # For 2500 ms
Note: If you are using a terminal you can substitute the letter A for and B for #. 9. 14. S12 - Time Between Release of Exchange Line and Next Attempt to Connect You can specify the length of time that the EuroRoute will remain on-hook (in the idle state) prior to going back off-hook and re-dialling.
Port 1 2 3 4 Register 112 T 212 T 312 T 412 T T = 0 For none T = 1 For 1 second T = 2 For 2 seconds T = 3 For 3 seconds Description T = 4 For 4 seconds T = 5 For 5 seconds T = 6 For 6 seconds T = 7 For 7 seconds T = 8 For 8 seconds T = 9 For 9 seconds
Note: This feature will not work with Earth lines.
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9. 15. S13 - Remote Programming MF4 Send Rate This register defines the on/off time of MF4 tones sent by the EuroRoute during tandem or remote programming.
Note: If you are using a terminal you can substitute the letter A for and B for #. 9. 16. S15 - Digit Recognition on Outgoing Calls This register controls the treatment of digits detected during an outgoing call.
Port 1 2 3 4 Register 115 T 215 T 315 T 415 T Description T = 0 For MF4 or Rotary Allowed T = 1 For Ignore all Rotary T = 2 For Ignore MF4 T = 3 For Ignore all Digits T = 5 For NU Tone on Rotary T = 6 For NU Tone on MF4 T = 7 For NU Tone on Any Dialled Digit
NU Tone = Number Unobtainable Tone. Note: If S15 = 2, 3, 6 or 7, MF4 programming will not be allowed. 9. 17. S16 - Digit Recognition on Incoming Calls This register controls the treatment of digits detected during an incoming call.
Port 1 2 3 4 Register 116 T 216 T 316 T 416 T Description T = 0 For Allow MF4 or Rotary T = 1 For Ignore All Rotary T = 2 For Ignore All MF4 T = 3 For Ignore All Dialled Digits
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9. 18. S18 - Incoming Call Detection You can specify the EuroRoutes sensitivity to incoming ringing on a scale of 0 to 9 (where 0 is the most sensitive and 9 the least sensitive). If the setting is too sensitive, outgoing calls may not be routed. If the setting is not sensitive enough, the EuroRoute may not detect incoming calls, treating them as outgoing calls. This condition will result a one way audio transmission. It should not be necessary to change the default value for normal operation.
Port 1 2 3 4 Register 118 T 218 T 318 T 418 T Description T = For 0 (Most Sensitive) through 9 (Least Sensitive)
9. 19. S22 - Interdigit Timer for 0+ (National) Calls This register sets the time the caller has to enter each digit after the first digit has been dialled for a 0+ call.
Port 1 2 3 4 Register 122 T 222 T 322 T 422 T T = 0 For No Time-out T = 1 For 1 Sec T = 2 For 2 Secs T = 3 For 3 Secs T = 4 For 4 Secs T = 5 For 5 Secs Description T = 6 For 6 Secs T = 7 For 7 Secs T = 8 For 8 Secs T = 9 For 9 Secs T = For 10 Secs T = # For 11 Secs T = C For 12 Secs T = D For 13 Secs T = E For 14 Secs T = F For 15 Secs
Note: If you are using a terminal you can substitute the letter A for and B for #. 9. 20. S23 - Interdigit Timer for 00+ (International) Calls This register sets the time that the caller has to enter each digit after the code 00 has been dialled.
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9. 21. S24 - Interdigit Timer for the Destination Number This register sets the time the caller has to enter each digit after the first digit has been dialled.
Note: If you are using a terminal you can substitute the letter A for and B for #. 9. 22. S25 - Interdigit Timer for Cost Centre Code Digits This register sets the time the caller has to enter each digit of the Cost Centre Code after the destination number has been dialled.
Note: If you are using a terminal you can substitute the letter A for and B for #. 9. 23. S26 - Interdigit Timer for Buffer C This register sets the time the caller has to enter each digit after the first digit has been dialled, while screening in Buffer C. (Buffer C Represents the second cost centre code buffer).
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9. 24. S27 - Default Route If an interdigit timer expires before a route is completely specified, the EuroRoute forces the call on to a pre-selected route or returns Number Unobtainable tone.
Port 1 2 3 4 Register 127 T 227 T 327 T 427 T T = 1 For Route 1 T = 2 For Route 2 T = 3 For Route 3 T = 4 For Route 4 T = 5 For Route 5 Description T = 6 For Route 6 T = 7 For Route 7 T = 8 For Route 8 T = 9 For NU Tone
NU Tone = Number Unobtainable Tone. 9. 25. S30 - PABX (Centrex) Enable/Disable You can enable or disable the PABX option.
Port 1 2 3 4 Register 130 T 230 T 330 T 430 T Description T = 0 For Disabled T = 1 For Enabled T = 2 For Enable Centrex Search Tables 861 - 865
Note 1: If register S30 is enabled (set to 1) the EuroRoute looks for the PABX digit specified in the S31 Register (usually 9 or 0). The PABX digit is discarded and the EuroRoute begins screening from the next digit dialled by the user. The 6R5 Access Control Sequences (ACS) usually requires a token in the digit string to enable a 9 or 0, assumed PABX digit, to be dialled. Note 2: If register S30 is enabled (set to 2) the EuroRoute looks for the PABX digit specified in the S31 Register (usually 9 or 0). The PABX digit is discarded and the EuroRoute begins screening from the next digit dialled by the user. The 6R5 Access Control Sequences (ACS) usually requires a token in the digit string to enable a 9 or 0, assumed PABX digit, to be dialled. Note 3: Access to emergency numbers IS affected by this register. Refer to Section 6.30 on page 44.
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9. 26. S31 - PABX (Centrex) Access Digit You can specify the digit to be used for outgoing PABX access. This register is used when the EuroRoute is placed behind a PABX, and a digit is needed (usually 9 or 0) to access the outside line. If the EuroRoute detects a PABX access digit, it screens the remaining digits and processes the call. If the EuroRoute does not detect a PABX access digit, it does not screen and dials the number directly to the Exchange line. If the PABX (Centrex) Access Digit is not dialled before the destination number and S30 = 1, the destination number will be dialled with no routing.
Port 1 2 3 4 Register 131 T 231 T 331 T 431 T Description T = PABX (Centrex) Access Digit
Note: Access to Emergency numbers IS affected by this register. Refer to section 6.30 on page 44. 9. 27. S33 - Time to Auto-Answer You can specify the time in which the EuroRoute waits before answering an incoming call, after the detection of ringing. Caution: Use extreme caution when lowering the auto-answer time. If the user does not answer the call prior to the auto-answer time, the EuroRoute will answer the call automatically.
Port 1 2 3 4 Register 133 T 233 T 333 T 433 T T = 0 For Disable T = 1 For 10 Secs T = 2 For 20 Secs T = 3 For 30 Secs Description T = 4 For 40 Secs T = 5 For 50 Secs T = 6 For 60 Secs T = 7 For 70 Secs T = 8 For 80 Secs T = 9 For 90 Secs T = For 100 Secs T = # For 110 Secs
Note: Failure to exit remote programming using 987 will result in the seizure of the programming line for two minutes following the on-hook.
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9. 28. S34 - Auto-Answer Wait for Security Code Timer This register specifies the time in which a security code must be entered on a trunk after the EuroRoute auto-answers. If time-out occurs or an incorrect password is entered, the trunk is locked for the time specified in the S35 Register (see Section 9.29).
Note: If you are using a terminal you can substitute the letter A for and B for #. 9. 29. S35 - Auto-Answer Incorrect/Failed Security Code Trunk Lockout Timer Failure to enter the correct programming password during the time specified by the S34 Register enables this timer. You can specify the time a trunk is locked out. If the S34 time-out occurs, the trunk is locked out as specified or until the user side of the line goes off-hook.
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Access Control Sequences
CHAPTER 10
10. Access Control Sequences (ACS)

10. 1. General Call Control Data defines such system wide information as the EuroRoutes access number and authorisation code. Information entered here provides site specific information. Each entry must be terminated with a ##. 10. 2. Route Strings The following table explains the relations of the Route register numbers 6R0, 6R1, 6R2, 6R3, 6R4, and 6R5 to the actual routes.
Route Route Name 6R0 1 2 3 4 5 6 7 8 ACS Token 610 620 630 640 650 660 670 680 Not applicable Access Code 6R1 611 621 631 641 651 661 671 681 21 Authorisation or STD Code 6R2 612 622 632 642 652 662 672 682 22 General Use Code 6R3 613 623 633 643 653 663 673 683 23 PBX Code 6R4 614 624 634 644 654 664 674 684 24 ACS 6R5 615 625 635 645 655 665 675 685 Not applicable
Note: For more information on ACS Tokens 21, 22, 23, & 24 see Section 10.3.
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10. 3. Access Control Sequences (6R5) Access Control Sequences (ACS) instruct the EuroRoute on how to access a particular carriertelephone network. Calls are routed in the ACS after a match in the Search Tables is detected. Each entry (6R5) can be any sequence of commands taken from the following tables, with a maximum of 80 characters per entry.
Register 6R5 00 01 02 03 04 05 06 07 08 09 0 10 11 12 13 Token Dials the digit 0 Dials the digit 1 Dials the digit 2 Dials the digit 3 Dials the digit 4 Dials the digit 5 Dials the digit 6 Dials the digit 7 Dials the digit 8 Dials the digit 9 Dials the digit Dials the digit # Dials the Destination Number (Buffer A) Dials the Cost Centre Code (Buffer B) Dials Contents of Buffer C (Second Cost Centre Code Buffer) Drop and Reseize Exchange Line Wait for Cost Centre Code (Do Not Dial) Dial the Contents of Register S31 (PABX/Centrex Digit) or the Contents of the PABX/Centrex Buffer Dials Contents of Register 6R1 Dials Contents of Register 6R2 Dials Contents of Register 6R3 Dials Contents of Register 6R4 Dials Contents of Register 605 (Register 605 is write only) Dials Contents of Register 607 (Register 607 is write only) Dials Contents of Register 608 (Register 608 is write only) Dials Contents of Register 609 Set Exchange side monitor off Set Exchange side monitor on Dials Trunk Number that the user is on Cut through - End of ACS Execution Switch to MF4 Dialling Dials MF4 Fourth Column Digit A Dials MF4 Fourth Column Digit B Dials MF4 Fourth Column Digit C Dials MF4 Fourth Column Digit D Description
Where R Equals 1 - 8 for Routes 1-8 See Section 10.2.
14 18 19
21 22 23 24 25 27 28 29 30 31 34 35 36 41 42 43 44
This ACS Token may only be used when installing the EuroRoute on Loop Lines. This ACS Token will only be active if all of the destination number digits have been dialled.
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10. 3. Access Control Sequences (6R5) Continued

Register 6R5 51 52 4XY 5X0NN 60N #ABCD #0ABCD #1ABCD #20B00 #3ABCD #4ABCD #5ABCD #6ABCD #7ABCD #8ABCD #DABCD Token Description Dials Contents of Select Digit Buffer A Dials Contents of Select Digit Buffer B Programmable Tone Detector; refer to page 71 Callback; refer to Chapter 11 on page 77 Dials Contents of the Trunk String Register N; refer to page 74 Programmable Tone Detector settings; refer to page 71 300 - 1400 Hz Wideband Detector 1111 Hz Narrowband Detector Pause and Continue/fail 570 - 680 Hz Detector 440 Hz Narrowband Detector 480 Hz Detector 400 Hz Detector 360 - 620 Hz Energy Detector 350 + 440 Hz Precise Dial Tone Detector MF4 Detector
Where R Equals 1 - 8 for Routes 1-8 See Section 10.2.
For the EuroRoute to recognise whether a call is successful, it must be able to recognise the presence or absence of tones returned from the PSTN. The tone detectors and their associated timers are programmed using ACS tokens #0ABCD through #DABCD (shown above). See Tables in section 10.4 on page 70 for the ABCD values. Note: Refer to page 131 the country-specific ACS Default Data values. 10. 3. 1. Example 1 645 5121221135 (UK Default for Register 645) 51 21 22 11 35 Dial the contents of Select Digit Buffer A Dial the contents of Register 641 Dial the contents of Register 642 Dial the destination number (Buffer A) Through connect.
10. 3. 2. Example 2 625 21#023001135 (Italy Default for Register 625) 21 #0 2300 Dial the contents of Register 621 Enable 300 - 1400 Hz Wideband Detector Look for 420 ms of a frequency between 300 and 1400 Hz for up to 6 seconds; continue if failure of dial tone occurs; continue if detection of dial tone occurs. Dial the destination number (Buffer A) Through connect.
11 35
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10. 4. A, B, C, and D Dial Tone Detection Parameters 10. 4. 1. A and B Dial Tone Detection Parameters The EuroRoute expects a certain minimum duration of dial tone to occur within a specified time before attempting to dial. They are specified by the A and B timers in the first set of tables below.
A Minimum Tone Duration B 0 For 0 secs 1 For 2 secs 2 For 4 secs 3 For 6 secs 4 For 8 secs 5 For 10 secs 6 For 12 secs 7 For 14 secs Time Dial Tone must be Detected In 8 For 16 secs 9 For 18 secs For 20 secs # For 22 secs C For 24 secs D For 26 secs E For 28 secs F For 30 secs
0 = 110 ms 3 = 1.2 secs 1 = 210 ms 4 = 2.4 secs 2 = 420 ms 0 = 28 ms 1 = 43 ms 2 = 57 ms 3 = 71 ms 4 = 85 ms 5 = 110 ms 6 = 210 ms 7 = 420 ms 8 = 1.2 secs 9 = 2.4 secs = 2.9 secs
Note: The A parameter sets the minimum period the dial tone must be present. Values 0 through 4 apply to all other tone detectors except #1ABCD. Values 0 through are only available when using the #1ABCD detector. 10. 4. 2. C and D Dial Tone Detection Parameters The C and D parameters determine what to do if detection failure or success occur.
C A & B Detection Failure D A & B Detection Success
0 Continue 1 - 8 Go To ACS String: Route 1 for 615 Route 2 for 625 Route 3 for 635 Route 4 for 645 Route 5 for 655 Route 6 for 665 Route 7 for 675 Route 8 for 685 9 Consult R44/R74 Skip Token (continue)
0 Continue 1 - 8 Go To ACS String: Route 1 for 615 Route 2 for 625 Route 3 for 635 Route 4 for 645 Route 5 for 655 Route 6 for 665 Route 7 for 675 Route 8 for 685 9 Consult R44/R74 Skip Token (continue)
Note: The S01 (Drop and Reseize Feature Enable/Disable) Register must be enabled in order to change routes.
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10. 4. 3. Format Example

#XABCD #X A B C D Dial Tone Frequency to Monitor Minimum Dial Tone Duration to Detect Time allowed to Detect the Duration of Dial Tone Action on Failure of Dial Tone Detection Action on Successful Detection of Dial Tone
10. 4. 4. Example
#18200 #1 8 2 0 0 Look for 1111Hz Detect 1.2 Seconds of 1111Hz Look for 1.2 Seconds of 1111Hz for up to 4 Seconds Continue on if Failure of Dial Tone Occurs Continue on if Detection of Dial Tone Occurs
10. 5. Programmable Tone Detector The tone detector provides center frequency selection with an approximate seven percent window of frequency detection granularity around the center frequency. The 4XY token must be used before the #ABCD token in order to initiate the programmable detector. 4XY #AB
XY 00 - 09 10 - 23 35 - 99
Selects the frequency for the programmable detector. Selects the programmable tone detector (for ABCD values, see page 70).
Frequency Selected Defaults to 1000 Hz 1000 Hz - 2300 Hz (100 Hz intervals) 350 Hz - 990 Hz (10 Hz intervals)
10. 5. 1. Example 625 410#32001135 4 10 # 3200 Set Programmable Tone Detector Frequency Look for 1000 Hz frequency Enable Programmable Tone Detector Look 1.2 seconds of 1000 Hz; Look for 1.2 seconds the 1000 Hz for up to 4 seconds; continue if failure of dial tone occurs; continue if detection of dial tone occurs. Dial the destination number (Buffer A) Through connect.
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10. 6. 6R0 - Name of Route You can program Route names to appear on CIL records. This ability can provide identification of the carrier used per Route. The R (1 through 8) is the Route number. All entries must be terminated with a ##.
Register Description This register contains the name of each route. This register can be a maximum of 80 characters, but only 4 or 6 of the characters will be printed in the CIL. This entry must be entered in Hex (See page 125). Refer to Appendix 3 for default values.
6R0
Example: 610 4254##
10. 7. 6R1 - Access Number for Telephone Network When defined, the Access Number will be output on routed calls where the ACS Token 21 is used.
Register 6R1 Description Where R is the Route Number 1 through 8. This entry may contain up to 80 characters maximum. Refer to Appendix 3 for default values.
Example: 611 1234567890##
10. 8. 6R2 - Authorisation Number or STD Code When defined, the Authorisation Number or STD Code will be output on routed calls where the ACS Token 22 is used.
Example: 612 1234567890##
10. 9. 6R3 - General Use Code or Spare Storage Number When defined, the Spare Storage Number will be output on routed calls where the ACS Token 23 is used.
Example: 613 1234567890##
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10. 10. 6R4 - Centrex/PABX Number When defined, the Centrex/PABX Number will be output on routed calls where the ACS Token 24 is used.
Example: 614 1234567890##
10. 11. R40/R70 Line Reverse Cancels Interdigit Timing If a line reversal is detected while the ACS token 11 is executing, the interdigit timer is cancelled. Refer to Appendix 3 for default values.
Route Route 1 Route 2 Route 3 Route 4 Route 5 Route 6 Route 7 Route 8 Register 140 T 240 T 340 T 440 T 170 T 270 T 370 T 470 T T = 0 For Disable T = 1 For Enable Description
To change all Routes 1 - 4 to the same value use 540 T To change all Routes 5 - 8 to the same value use 570 T
10. 12. R41/R71 - Line Reverse Re-starts Call Timer in CIL This feature causes the time at the line reversal to be used as the start time of the call for call logging purposes, provided the line reversal is received after cut through. Refer to Appendix 3 for default values.
Route Route 1 Route 2 Route 3 Route 4 Route 5 Route 6 Route 7 Route 8 Register 141 T 241 T 341 T 441 T 171 T 271 T 371 T 471 T T = 0 For Disable T = 1 For Enable Description
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10. 13. R44/R74 - Action Due to Call Failure You can specify the action, due to a call failure (as set out in the Access Control Sequence, see Section 10.4 on page 70). Refer to Appendix 3 for default values.
Route Route 1 Route 2 Route 3 Route 4 Route 5 Route 6 Route 7 Route 8 Register 144 T 244 T 344 T 444 T 174 T 274 T 374 T 474 T Description T = 1 For Choose Route 1 T = 2 For Choose Route 2 T = 3 For Choose Route 3 T = 4 For Choose Route 4 T = 5 For Choose Route 5 T = 6 For Choose Route 6 T = 7 For Choose Route 7 T = 8 For Choose Route 8 T = 9 For Number Unobtainable Tone
Note: If a new route is chosen due to Call Failure, and if the S01 Register is set to 1, then the EuroRoute will drop and Reseize the line before starting the new call. Drop and reseize is a feature that is approved only when using loop calling lines. 10. 14. 6TN Trunk String Registers Trunk String Registers can be used in place of the Access Number for split-porting the EuroRoute; which enables each port to dial its own Access Number. Refer to Appendix 3 for default values. Refer to the 6TN Table on how to use the Trunk String Registers.
Register T= 1 = Trunk 1 2 = Trunk 2 3 = Trunk 3 4 = Trunk 4 N= 1 = String 1 2 = String 2 3 = String 3 Description Up to 80 Characters may be entered, with ## following the last digit entered in the string.
6TN
6TN
Trunk 1 String 1 String 2 String 3 611 612 613 Trunk 2 621 622 623 Trunk 3 631 632 633 Trunk 4 641 642 643
74
10. 14. 1. Trunk String Register ACS Token The ACS Token that will be used to dial out the contents of the Trunk String Registers is 60N, with N representing the String Number for the trunk currently in use. Refer to the example below on how to use the Trunk String Register ACS Token.
ACS Token 60N N= 1 2 3 Description Dial Contents of string 1, for trunk currently in use Dial Contents of string 2, for trunk currently in use Dial Contents of string 3, for trunk currently in use
10. 14. 2. Example ACS Trunk String to Dial for Trunk 1: 611 9## ACS Trunk String to Dial for Trunk 2: 621 9## ACS Trunk String to Dial for Trunk 3: 631 9## ACS Trunk String to Dial for Trunk 4: 641 blank## ACS Trunk String to Dial for Trunk 1: 612 1234567890## ACS Trunk String to Dial for Trunk 2: 622 2345678901## ACS Trunk String to Dial for Trunk 3: 632 3456789012## ACS Trunk String to Dial for Trunk 4: 642 4567890123## ACS for Route 2: 625 60121#812006021135## The EuroRoute dials the contents of Trunk String Number 1 (601); dials a Centrex Access Number; dials the carrier access code in 621 (21); detects precise dialtone (#81200); dials the contents of Trunk String Number 2 (602); dials the customer ID/pin number; dials the destination number (11); cuts through (35).
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76
Callback
CHAPTER 11
11. Callback
11. 1. Callback Caution: When using the Callback feature, this product must be connected between a telephone and a direct Exchange line. This feature may not be used when the EuroRoute is installed in conjunction with a PABX system. The ACS has the ability, via a token, to drop the Exchange line side of the EuroRoute, while holding the user side off-hook. When incoming ringing is detected, the EuroRoute finishes processing the call and connects the user. Upon execution of the ACS token, the EuroRoute drops the Exchange line side connection and starts a timer based upon the value specified in the token (see table below). The EuroRoute starts to look for incoming ringing until it is detected, or the timer runs out. If the timer runs out, number unobtainable tone is heard. While the EuroRoute is looking for incoming ringing, it can generate a 400 Hz tone back to the user at a one second on, seven seconds off cadence, until incoming ringing is detected, or the timer has expired. Once incoming ringing is detected, the Exchange line is terminated, and the next ACS token in the sequence is executed.
5X0NN Value 0 X 1 NN 00 - 99 Audible tone heard by user every 7 seconds Amount of time to wait for return call Timer Definition No audible tone is supplied to user
11. 1. 1. Example ACS for Route 1: 625 #8010021#2010050025#402001135
The EuroRoute looks for 110ms of precise dial tone within a 2 second interval (#80100); dials the Route Access Number (21); pauses for 2 seconds (#20100); drops the Exchange side of the line in order to wait for incoming ringing for up to 25 seconds (50025); answers the Exchange line upon detection of incoming ringing; looks for 110ms of 440Hz for up to 4 seconds (#40200); dials the destination number (11); cuts through (35).
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Callback
11. 2. Callback Disconnect Sequence The EuroRoute has the ability to send terminating characters, for instance an MF4 #, to clear the local Exchange line after a routed call has been made. After the user hangs up the telephone, the Exchange line will be disconnected for the time specified by the S05 Register (On-hook Timing). The Exchange line will then be reseized, and the terminating characters will be dialled.
Use any of the listed tokens after the 35 token 00 dials the digit 0 01 dials the digit 1 02 dials the digit 2 03 dials the digit 3 04 dials the digit 4 05 dials the digit 5 06 dials the digit 6 07 dials the digit 7 08 dials the digit 8 09 dials the digit 9 0 dials the digit 10 dials the digit # 11 dials the Destination Number (Buffer A) 12 dials the Cost Centre Code (Buffer B) 13 dials the contents of Buffer C (Second Cost Centre Code Buffer) 19 dials the contents of Register S31 (PABX/Centrex Digit) or the contents of the PABX/Centrex Buffer 21 dials the contents of Register 6R1 22 dials the contents of Register 6R2 23 dials the contents of Register 6R3 24 dials the contents of Register 6R4 25 dials the contents of Register 605 (Register 605 is write only) 27 dials the contents of Register 607 (Register 607 is write only) 28 dials the contents of Register 608 (Register 608 is write only) 29 dials the contents of Register 609 34 dials the trunk number that the user is on 41 dials MF4 fourth column digit A 42 dials MF4 fourth column digit B 43 dials MF4 fourth column digit C 44 dials MF4 fourth column digit D 51 dials the contents of the Select Digit Buffer A 52 dials the contents of the Select Digit Buffer B 60N dials the contents of the Trunk String Registers (refer to Section 10.14 on page 74 for the N values)
11. 2. 1. Example ACS for Route 1: 625 113521 The EuroRoute dials the Destination Number (11); cuts through (35); dials the contents of 621 after the user goes on-hook.
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Search Tables
CHAPTER 12
12. Search Tables

12. 1. Search Tables Search Tables consist of a three digit number that always starts with an 8 as the first digit, followed by two digits that indicate the length of the digit string. The following digits specify the number for the EuroRoute to monitor, followed by an action digit telling the EuroRoute what to do once a match of digits has been detected. 12. 2. Format Example of a Search Table Entry
8XX N A ## 8 XX N A ## Indicates this is a search table entry Indicates the digit(s) to screen for (01 - 15) Indicates the digit(s) to screen; relative to XX Action Code to take on dialled digits Terminates or Ends Entry
803 611 #6 ## 8 03 611 #6 ## Indicates this is a search table entry Indicates that we will screen the first 3 digits dialled by the customer Indicates the three digits to be screened Action Code (If 611 is matched, then end of destination number any further digits dialled will be screened as a Cost Centre Code) Terminates the Entry
Search Tables are used to provide call control and routing information. Digits dialled by a caller are screened from 1 to 15 digits, depending on the Search Table selected. Search Tables are used for the screening dialled digits and are subject to an action. The EuroRoute provides Search Tables numbers 801 - 815 for Primary destination numbers, 821 - 835 and 841 - 855 for the Secondary destination numbers or Cost Centre Codes. The EuroRoute also provides Search Tables for Centrex Access Digit(s) screening, 861 - 865.
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Search Tables
12. 3. Digits In a Table When selecting a Search Table, you must enter enough digits to fill the Search Template. For example, if you select Search Table 815, you must enter 15 digits.
815 Register Number NNNNNNNNNNNNNNN Digits You Expect the User to Dial A Action Code ## End of Entry
815 is the Register Number. Where 8 indicates a Search Table. The following two digits indicate the number of digits to be screened. In this case 15 digits will be screened. NNNNNNNNNNNNNNN are the digits you want the EuroRoute to match. N is any digit between 0 - 9 or , and is matched against the digits dialled by the subscriber. N may also equal: #0 Compare against a user dialled # #1 Compare against a user dialled 1 or 0 #4 Compare against any user dialled digit 2 - 9 #9 Compare against any user dialled digit A represents the action digits instructing the action to be taken when an exact match of digit(s) has occurred.
12. 4. Primary and Secondary Search Tables

NUMBER OF DIGITS TO BE ENTERED INTO A TABLE REGISTER Primary (Buffer A) 801 802 803 804 805 806 807 808 809 810 811 812 813 814 815 Secondary 1 (Buffer B) 821 822 823 824 825 826 827 828 829 830 831 832 833 834 835 Secondary 2 (Buffer C) 841 842 843 844 845 846 847 848 849 850 851 852 853 854 855 Centrex Digit(s) (Centrex Buffer) 861 862 863 864 865 Number of Digits to be Entered 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Note 1: R43/R73 must be enabled in order for Buffer B and Buffer C to work. Note 2: S30 must be set with 2 in order for the Centrex Buffer to work.
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Search Tables
12. 5. Action Codes for Primary Destination Number Search Tables (Buffer A)
Action Code
01 02 03 04 05 06 07 08 11 12 13 14 15 16 17 18 21 22 23 24 25 26 27 28 36 39 3 41 42 43 44 45 46 71 72 73 74 75 76 77 78 #1 #2 #3 #5 #6 #7 #8 #9 Prefer Route 1 Prefer Route 2 Prefer Route 3 Prefer Route 4 Prefer Route 5 Prefer Route 6 Prefer Route 7 Prefer Route 8 Force Route 1 Force Route 2 Force Route 3 Force Route 4 Force Route 5 Force Route 6 Force Route 7 Force Route 8 Select Route 1 Select Route 2 Select Route 3 Select Route 4 Select Route 5 Select Route 6 Select Route 7 Select Route 8 Enough digits have been dialled, stop screening all together Abbreviated Dialling Trigger Force Call Home Force Time of Day Routing per Register 11 Force Time of Day Routing per Register 12 Force Time of Day Routing per Register 13 Force Time of Day Routing per Register 14 Force Time of Day Routing per Register 15 Force Time of Day Routing per Register 16 Prefer Route 1, Absorb digits dialled, go to Buffer B Prefer Route 2, Absorb digits dialled, go to Buffer B Prefer Route 3, Absorb digits dialled, go to Buffer B Prefer Route 4, Absorb digits dialled, go to Buffer B Prefer Route 5, Absorb digits dialled, go to Buffer B Prefer Route 6, Absorb digits dialled, go to Buffer B Prefer Route 7, Absorb digits dialled, go to Buffer B Prefer Route 8, Absorb digits dialled, go to Buffer B Absorb digits dialled, begin screening in Buffer B Deny Call Move digits dialled to Select Digit Buffer A, then restart screening in Buffer A Dial digits received and then cut through, no routing Absorb digits dialled and cut through, no route Enough digits dialled in Buffer A, go to Buffer B Do Nothing (Wait for more digits) Prefer Default Route (S27) Removes Search Table Entry from EuroRoute
Description
Access Control Sequence

615 625 635 645 655 665 675 685 615 625 635 645 655 665 675 685 615 625 635 645 655 665 675 685
Note: Prefer, Force, and Select Routes are defined in the glossary on pages 135 and 136.
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Search Tables
12. 6. Action Codes for Secondary Search Table #1 (Buffer B)

Action Code
01 02 03 04 05 06 07 08 11 12 13 14 15 16 17 18 21 22 23 24 25 26 27 28 36 39 3 41 42 43 44 45 46 71 72 73 74 75 76 77 78 #1 #2 #5 #6 #7 #8 #9 Prefer Route 1 Prefer Route 2 Prefer Route 3 Prefer Route 4 Prefer Route 5 Prefer Route 6 Prefer Route 7 Prefer Route 8 Force Route 1 Force Route 2 Force Route 3 Force Route 4 Force Route 5 Force Route 6 Force Route 7 Force Route 8 Select Route 1 Select Route 2 Select Route 3 Select Route 4 Select Route 5 Select Route 6 Select Route 7 Select Route 8 Enough digits have been dialled, stop screening all together Abbreviated Dialling Trigger Force Call Home Force Time of Day Routing per Register 11 Force Time of Day Routing per Register 12 Force Time of Day Routing per Register 13 Force Time of Day Routing per Register 14 Force Time of Day Routing per Register 15 Force Time of Day Routing per Register 16 Prefer Route 1, Absorb digits dialled, go to Buffer C Prefer Route 2, Absorb digits dialled, go to Buffer C Prefer Route 3, Absorb digits dialled, go to Buffer C Prefer Route 4, Absorb digits dialled, go to Buffer C Prefer Route 5, Absorb digits dialled, go to Buffer C Prefer Route 6, Absorb digits dialled, go to Buffer C Prefer Route 7, Absorb digits dialled, go to Buffer C Prefer Route 8, Absorb digits dialled, go to Buffer C Absorb digits dialled, begin screening in Buffer C Deny Call Move digits dialled to Select Digit Buffer B, then restart screening in Buffer B Absorb digits dialled and cut through, no route Enough digits dialled in Buffer B, go to Buffer C Do Nothing (Wait for more digits) Prefer Default Route (S27) Removes Search Table Entry from EuroRoute
Description
Acess Control Sequence

615 625 635 645 655 665 675 685 615 625 635 645 655 665 675 685 615 625 635 645 655 665 675 685
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Search Tables
12. 7. Action Codes for Secondary Search Table #2 (Buffer C)

Action Code
01 02 03 04 05 06 07 08 11 12 13 14 15 16 17 18 36 3 41 42 43 44 45 46 71 72 73 74 75 76 77 78 #1 #5 #7 #8 #9 Prefer Route 1 Prefer Route 2 Prefer Route 3 Prefer Route 4 Prefer Route 5 Prefer Route 6 Prefer Route 7 Prefer Route 8 Force Route 1 Force Route 2 Force Route 3 Force Route 4 Force Route 5 Force Route 6 Force Route 7 Force Route 8 Enough digits have been dialled, stop screening all together Force Call Home Force Time of Day Routing per Register 11 Force Time of Day Routing per Register 12 Force Time of Day Routing per Register 13 Force Time of Day Routing per Register 14 Force Time of Day Routing per Register 15 Force Time of Day Routing per Register 16 Prefer Route 1, Discard digits dialled Prefer Route 2, Discard digits dialled Prefer Route 3, Discard digits dialled Prefer Route 4, Discard digits dialled Prefer Route 5, Discard digits dialled Prefer Route 6, Discard digits dialled Prefer Route 7, Discard digits dialled Prefer Route 8, Discard digits dialled Absorb digits dialled Deny Call Absorb digits dialled and cut through, no routing Do Nothing (Wait for more digits) Prefer Default Route (S27) Removes Search Table Entry from EuroRoute
Description
Access Control Sequence

615 625 635 645 655 665 675 685 615 625 635 645 655 665 675 685
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Search Tables
12. 8. Action Codes for Centrex Action Digit(s) Search Table (Centrex Buffer)
Action Code 30 31 32 33 34 35 #3 #7 #9 Description Send Centrex digits dialled to the Exchange; return dial tone to the subscriber; screen remaining digits in Buffer A (See Note 2) Send Centrex digits dialled to the Exchange; return dial tone to the subscriber; screen remaining digits in Buffer B (See Note 2) Send Centrex digits dialled to the Exchange; return dial tone to the subscriber; screen remaining digits in Buffer C (See Note 2) Store Centrex digits in Centrex Buffer, return dial tone to the subscriber; screen remaining digits in Buffer A Store Centrex digits in Centrex Buffer, return dial tone to the subscriber; screen remaining digits in Buffer B Store Centrex digits in Centrex Buffer, return dial tone to the subscriber; screen remaining digits in Buffer C Dial digits entered so far; through connect without routing Do nothing (wait for more digits)
Removes Search Table Entry from EuroRoute
Note 1: S30 must be set with 2 in order for the Centrex Search Table Buffer to work. Note 2: After execution of this action code, if any digits are dialled by the subscriber party before dial tone is returned, the digit string dialled out to the line may be corrupted. However, the emergency number or numbers hard-coded for the data set in use are not affected by this restriction. 12. 8. 1. PABX/Centrex Example One The user will first dial the digit 9 to access an out-going trunk. The Dialer will dial the digit 9 to the Exchange side. Dial tone will be heard by the user, and the remaining digits will be screened in Search Tables 801 through 815. If the user dials a digit other than 9, the Dialer will directly dial the digits to the Exchange side. 530 2 861 #9#3## 861 930## 615 511135## 625 51211135## 12. 8. 2. PABX/Centrex Example Two The user will first dial the digit 9 to access an out-going trunk. The digit 9 will be stored in the Select Digits Buffer. Dial tone will be heard by the user, and the remaining digits will be screened in Search Tables 801 through 815. If the user dials a digit other than 9, the Dialer will directly dial the digits. 530 2 861 #9#3## 861 933## 615 19511135## 625 195121221135## 12. 9. Search Tables Default Data The default data can be found in Appendix 3.
84 8350-383-113-BA Issue 4, November 2000
Time of Day Routing
CHAPTER 13
13. Time of Day Routing

13. 1. General The Time of Day Routing function of the EuroRoute will allow the unit to route calls based on the time of the day. This feature may be useful for keeping the cost of non-local calls to a minimum, by routing calls to the most cost effective carrier during the period of time of the carrier s cheapest rates. 13. 2. 009 - Time of Day Routing
Register 009 T T = 0 for disabled T = 1 for enabled Description
13. 3. Time Segment Definition These registers define the six time segments that are available for Time of Day Routing. At the start of each new minute, the EuroRoute will determine which of the six time segments is currently active, once the relative Time Route Table Register is executed. Time segment N is defined as the days w through x inclusive, from the time hhmm through the time kknn inclusive on each of those days. If any of these registers are blank or contain fewer than ten characters, they will be ignored.
0N wxhhmmkknn ## 1 = Time Segment one 2 = Time Segment two 3 = Time Segment three 0 = ignore (this time segment currently disabled) 1 = Sunday 2 = Monday 3 = Tuesday 4 = Wednesday 0 = ignore (this time segment currently disabled) 1 = Sunday 2 = Monday 3 = Tuesday 4 = Wednesday starting hour (00 - 23) starting minute (00 - 59) ending hour (00 - 23) ending minute (00 - 59) 4 = Time Segment four 5 = Time Segment five 6 = Time Segment six 5 = Thursday 6 = Friday 7 = Saturday 8 = Sunday 5 = Thursday 6 = Friday 7 = Saturday 8 = Sunday
w (Start Day)
x (End Day)
hh mm kk nn
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Time of Day Routing
13. 4. Time Routing Tables These tables are used to defined which route is used after a match of digits is found in the Search Tables associated with any token 41 through 46. The EuroRoute will determine the route to use per a predefined time segment.
1N tuvwxyz ## 1 = Time Route Table one 2 = Time Route Table two 3 = Time Route Table three 4 = Time Route Table four 5 = Time Route Table five 6 = Time Route Table six 0 = Use route already chosen 1 = Use Route 1 2 = Use Route 2 3 = Use Route 3 4 = Use Route 4 0 = Use route already chosen 1 = Use Route 1 2 = Use Route 2 3 = Use Route 3 4 = Use Route 4 0 = Use route already chosen 1 = Use Route 1 2 = Use Route 2 3 = Use Route 3 4 = Use Route 4 0 = Use route already chosen 1 = Use Route 1 2 = Use Route 2 3 = Use Route 3 4 = Use Route 4 0 = Use route already chosen 1 = Use Route 1 2 = Use Route 2 3 = Use Route 3 4 = Use Route 4 0 = Use route already chosen 1 = Use Route 1 2 = Use Route 2 3 = Use Route 3 4 = Use Route 4 0 = Use route already chosen 1 = Use Route 1 2 = Use Route 2 3 = Use Route 3 4 = Use Route 4 5 = Use Route 5 6 = Use Route 6 7 = Use Route 7 8 = Use Route 8 5 = Use Route 5 6 = Use Route 6 7 = Use Route 7 8 = Use Route 8 5 = Use Route 5 6 = Use Route 6 7 = Use Route 7 8 = Use Route 8 5 = Use Route 5 6 = Use Route 6 7 = Use Route 7 8 = Use Route 8 5 = Use Route 5 6 = Use Route 6 7 = Use Route 7 8 = Use Route 8 5 = Use Route 5 6 = Use Route 6 7 = Use Route 7 8 = Use Route 8 5 = Use Route 5 6 = Use Route 6 7 = Use Route 7 8 = Use Route 8
t (Route to use if no time segment is active)
u (Route to use if time segment 1 active)
v (Route to use if time segment 2 active)
w (Route to use if time segment 3 active)
x (Route to use if time segment 4 active)
y (Route to use if time segment 5 active)
z (Route to use if time segment 6 active)
Setting a route number of 0 will mean use the route already chosen, if any. If no route has been chosen up to that point, the default route defined in Register S27 will be used.
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Time of Day Routing
Note: There is no relation between the number of time segments and the number of time route tables. The time segments defined in Registers 0N, and the routes chosen in Registers 1N can be set arbitrarily. 13. 5. Recommendations When Using Time of Day Routing The processor runs the EuroRoutes clock, which is not battery backed up. Therefore, during a power failure, the clock will freeze at its current time. It is important to reset the clock manually. Resetting the clock will ensure that correct Time of Day routing occurs. The following guidelines should be adhered to when using Time of Day Routing. The use of the Time of Day Routing is not recommended, unless the EuroRoute is regularly calling home to a Management System. Register 010, Call Home on Power Up, should be enabled. All calls to the Management System should be answered. As a minimum, the 981 and 980 commands must be set, in that order.
13. 6. Time of Day Routing Examples 13. 6. 1. Example 1 International (00) calls are routed during the following times: Monday - Friday Sundays - Friday Saturday All other days 08:00 - 16:59 17:00 - 22:59 08:00 - 16:59 All other times Route 2 Route 3 Route 3 Route 1 (PTT)
009 1 010 8 802 0041## 01 2608001659## 02 1617002259## 03 7708002259## 11 1233000##
Time of Day Routing Enabled Call Home on Power Up, 32 seconds Force Time of Day Routing per Register 11 after digits 00 Use Time Segment 1 for Monday - Friday, 8:00 AM to 4:59 PM Use Time Segment 2 for Sunday - Friday, 5:00 PM to 10:59 PM Use Time Segment 3 for Saturday, 8:00 AM to 10:59 PM Use Time Route Table 1: Use Route 1 when no time segment is active Use Route 2 when time segment 1 is active Use Route 3 when time segments 2 or 3 are active.
Accurate routing requires commands 980 and 981 to be set accurately. The Access Control Sequence registers have not been shown.
87
Time of Day Routing
13. 6. 2. Example 2 International (00) and National (0X) calls are routed during the following times: Friday - Saturday Sunday - Thursday All other days 00:00 - 23:59 07:00 - 18:59 All other times Route 6 Route 6 Route 7
009 1 010 8 802 0043## 802 0#943## 05 6700002359## 06 1507001859## 13 7000067##
Time of Day Routing Enabled Call Home on Power Up, 32 seconds Force Time of Day Routing per Register 13 after digits 00 Force Time of Day Routing per Register 13 after digits 0X Use Time Segment 5 for Friday - Saturday, 12:00 AM to 11:59 PM Use Time Segment 6 for Sunday - Thursday, 07:00 AM to 6:59 PM Time Route Table 3: Use Route 7 when no time segment is active Use Route 6 when time segments 5 or 6 are active.
Accurate routing requires commands 980 and 981 to be set accurately. The Access Control Sequence registers have not been shown.
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Common Option Data
CHAPTER 14
14. Common Option Data

Common Option Data refers to data that is common to all aspects of the EuroRoute. Each entry must be terminated with a ##. 14. 1. 602 - Machine Identifier Every EuroRoute can be assigned a unique ID. This register is especially useful when using Chaining or an RS-232 (Serial) multiplexer, as it places the machines identifier in the CIL output.
Register 602 Description This ID must be entered as Hex and cannot be more than 40 characters. Only the first three characters programmed appear in the CIL record. Refer to Appendix 3 for default values.
Example: 602 3031##
14. 2. 603 - Hook Flash Tone Detector After the EuroRoute has cut through, it looks for switch-hook flashes, as defined by the S11 Register. If a switch-hook flash is detected, this register is checked for a tone detector token. If no tone detector token is found, the flash is ignored. If a tone is detected which matches the token in the 603 Register, the EuroRoute treats it as a new call and starts the screening process.
Register 603 Description See Section 9.3 on page 69 for available detectors. Refer to Appendix 3 for default values.
Example: 603 #82100##
14. 3. 605 - Network Carrier Authorisation Code

Register Description This is the default Network Carrier authorisation code. This code may be a maximum of 80 digits. The contents of this register may be dialled out on the Exchange line by use of the Access Control Sequence Token 25. Refer to Appendix 3 for default values. This register is write only.
605
Example: 605 1234567890##
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Common Option Data
14. 4. 607 - Spare Register

Register 607 Description This register is blank by default, and may be a maximum of 80 digits. This register can be dialled by the Access Control Sequence Token 27. Refer to Appendix 3 for default values. This register is write only.
Example: 607 1234567890##

Register 608 Description This register is blank by default, and may be a maximum of 80 digits. This register can be dialled by the Access Control Sequence Token 28. Refer to Appendix 3 for default values. This register is write only.
Example: 608 1234567890##

Register 609 Description This register is blank by default, and may be a maximum of 80 digits. This register can be dialled by the Access Control Sequence Token 29. Refer to Appendix 3 for default values.
Example: 609 1234567890##
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Call Home
CHAPTER 15
15. Call Home

15. 1. General The Call Home feature allows the EuroRoute to call a pre-programmed phone number on a specific day and time. The phone number dialled by the EuroRoute is intended to reach a maintainer s database, at which time the maintainer can update or re-program the EuroRoute. When Call Home is used via a route (017 = 1 to 8), the number held in Register 600 is not used for Call Home. An example of Call Home via a route follows: Set 017 = 8 Set 681 with XXXX (X = Carrier Access Code) Set 682 with 0800XXXXXXX (0800XXXXXXX = Call Home Number) Set 685 with 212235 to enable the number to be dialled. Refer to Appendix 3 for the country-specific default values. 15. 2. 010 - Call Home at Power-on This register is used to specify whether the EuroRoute will Call Home one time only automatically after the unit is powered on and after the predefined number of seconds expire.
Register T = 0 for disabled T = 1 for 4 seconds T = 2 for 8 seconds T = 3 for 12 seconds T = 4 for 16 seconds T = 5 for 20 seconds Description T = 6 for 24 seconds T = 7 for 28 seconds T = 8 for 32 seconds T = 9 for 36 seconds T = for 40 seconds T = # for 44 seconds T = C for 48 seconds T = D for 52 seconds T = E for 56 seconds T = F for 60 seconds
010 T
15. 3. 016 - Call Home Line to Use This register is used to select the line that will be used by the Call Home feature.
Register 016 T T = 0 for disable Call Home T = 1 for line 1 T = 2 for line 2 Description T = 3 for line 3 T = 6 for Earth Calling lines (note) T = 4 for line 4 T = 5 for first idle line
Note: When 016 6, a flag will be set to Call Home. The first time after a user attempts to make a call (after the flag is set), the EuroRoute will busy the trunk and attempt to call home.
91
Call Home
15. 4. 017 - Call Home Route to Use This register is used to select the Route (6R5) that will be used by the Call Home feature.
Register Description T = 0 for dial number in 600 using MF4, no route T = 1 for Route 1 (615) T = 2 for Route 2 (625) T = 3 for Route 3 (635) T = 4 for Route 4 (645) T = 5 for Route 5 (655) T = 6 for Route 6 (665) T = 7 for Route 7 (675) T = 8 for Route 8 (685) T = 9 for dial number in 600 using rotary, no route
017 T
15. 5. 018 - Call Home Delay before Wait for Access This register is used to select the amount of time before the EuroRoute will wait for the access code in the 604 Register before providing origination tone.
Register Description T = 0 for no delay T = 1 for 10 seconds T = 2 for 20 seconds T = 3 for 30 seconds T = 4 for 40 seconds T = 5 for 50 seconds T = 6 for 60 seconds T = 7 for 70 seconds T = 8 for 80 seconds T = 9 for send modem originate tone immediately; start the timer in 019
018 T
15. 6. 019 - Call Home Wait for Carrier This register is used to select the amount of time that the originating modem will wait for the called modem to answer before giving up and looking for an MF4 programming entry code.
Register T = 0 for less that 1 seconds T = 1 for 10 seconds T = 2 for 20 seconds T = 3 for 30 seconds T = 4 for 40 seconds Description T = 5 for 50 seconds T = 6 for 60 seconds T = 7 for 70 seconds T = 8 for 80 seconds T = 9 for 90 seconds
019 T
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Call Home
15. 7. 600 - Call Home Number This register stores the pre-defined telephone number that will be used by the EuroRoute to Call Home. The Call Home feature is disable when this register is blank.
Register 600 Description This register contains the Call Home telephone number.
Example: 600 0800123456##
15. 8. 601 - Call Home Time and Day This register defines the date and time that the EuroRoute should Call Home. The Call Home feature is disabled when this register is blank.
Register DD = day of the month (00 - 31) HH = hour of the day (00 - 23) MM = minutes of the hour (00 - 59) Description
601 DDHHMM
Example: 601 282301##
Note: If the DD digits are 00, the EuroRoute will Call Home daily at the time specified by the HHMM digits. 15. 9. 606 - Call Home Interval Timer The number stored in this register represents the number of minutes that must expire between each Call Home session. If this register is programmed with a non-zero value, the time defined by Register 601 will be overridden.
Register 606 Example: 606 710## Description This register contains the number of minutes between each Call Home, from 1 to 44640 minutes. There are a total of 44640 minutes in a 31-day month.
15. 10. Call Home CIL Flag After a successful Call Home attempt, the words call home will appear in the CIL in the destination number field.
05/27 11:31 00:01:05 call home
TAL1 PTT 01
93
Call Home
15. 11. Force Call Home 15. 11. 1. Example 804 00013 (Search Table 804) 0001 3 Digits used to force a Call Home Search Table Action Code for forcing a Call Home
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Cost Centre Code Options
CHAPTER 16
16. Cost Centre Code Options

16. 1. General The EuroRoute can control user access to the Exchange line, or carriers by means of Cost Centre Codes. The EuroRoute can also use the Cost Centre Codes as Personal Identification Numbers. The Cost Centre Codes can be verified or non verified, depending on the customers requirements. Due to the flexibility of the EuroRoute, most Cost Centre Codes programming needs can be met. Refer to Appendix 3 for the country-specific default values. 16. 2. R42/R72 - Cost Centre Code Tones You can specify whether tones will be supplied to a user. The tones will remind the user to enter a Cost Centre Code. The user receives these tones when the EuroRoute determines that the destination number (e.g., telephone number) screened in the Search Tables is complete. These tones are heard by the user before the EuroRoute cuts-through to the Exchange line. The tones are 100 ms long with a 100 ms space of silence in between each tone.
Route Route 1 Route 2 Route 3 Route 4 Route 5 Route 6 Route 7 Route 8 Register 142 T 242 T 342 T 442 T 172 T 272 T 372 T 472 T T = 0 For No Beep Tones T = 1 For . T = 2 For .. T = 3 For ... T = 4 For .... T = 5 For ..... T = 6 For ...... T = 7 For ....... T = 8 For ........ T = For Continuous Tone Description
Note: These tones can be used to monitor Route progression.
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16. 3. R43/R73 - Cost Centre Codes Enabled/Disabled You can specify Cost Centre Codes on each Route. This register must be enabled in order to use Buffer B and Buffer C.
Route Route 1 Route 2 Route 3 Route 4 Route 5 Route 6 Route 7 Route 8 Register 143 T 243 T 343 T 443 T 173 T 273 T 373 T 473 T Description T = 0 For Cost Centre Code Enabled T = 1 For Cost Centre Code Disabled
16. 4. R47/R77 - Action on Result of No Cost Centre Code Entered

Route Route 1 Route 2 Route 3 Route 4 Route 5 Route 6 Route 7 Route 8 Register 147 T 247 T 347 T 447 T 177 T 277 T 377 T 477 T Description T = 0 For close digit buffers; no route change T = 1 For choose Route 1 T = 2 For choose Route 2 T = 3 For choose Route 3 T = 4 For choose Route 4 T = 5 For choose Route 5 T = 6 For choose Route 6 T = 7 For choose Route 7 T = 8 For choose Route 8 T = 9 For number unobtainable tone
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16. 5. Cost Centre Code Table Description The Cost Centre Code portion of the users dialled digits is divided into two separate areas of equal size, known as call buffers.
Cost Centre Code Areas Buffer B C Table Range 821 - 835 841 - 855 Buffer Type Verifiable Cost Centre Code Verifiable Cost Centre Code
A #9 wildcard character can be used in place of exact Cost Centre Code digit(s), if one or more digits do not require verification. For example, 822 #9#9#6## means that any two digits are acceptable for Buffer B. The #6 Action code indicates that this is a valid entry, and screening should proceed to buffer C. 16. 6. Cost Centre Code Table Outline The following table outlines the number of digits that must be entered in each Cost Centre Code Table Register.
Buffer B 821 822 823 824 825 826 827 828 829 830 831 832 833 834 835 Number of expected digits 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Buffer C 841 842 843 844 845 846 847 848 849 850 851 852 853 854 855 Number of expected digits 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
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16. 7. ACS Cost Centre Code Table Tokens Each Cost Centre Code Table has an ACS Token, that is used to dial out the digits input into the Table. For further information on the ACS refer to Section 10.3 on page 68.
Access Control Sequence Table Tokens Token 12 13 18 52 Description Dial the digits input to Buffer B (821 - 835) Dial the digits input to Buffer C (841 - 855) Wait for the Cost Centre Code (Do not dial until all of the Cost Centre Code is collected) Dial the contents of Select Digits Buffer B (821 - 835)
16. 8. Sample Program using Cost Centre Codes 16. 8. 1. Fixed Cost Centre Codes Per Line This example explains where the customer dials the number, and the EuroRoute automatically inserts a different Cost Centre Code according to which line the customer uses. The customer is unaware of the Cost Centre Code being dialled. 611 234## 621 345## 631 456## 641 567## 625 51216011135## Cost Centre Code for line 1 Cost Centre Code for line 2 Cost Centre Code for line 3 Cost Centre Code for line 4 ACS Tokens
The ACS Tokens instruct the EuroRoute as follows: The EuroRoute dials the contents of the Select Digits Buffer A (51); dials the contents of 6R1 (21); dials the contents of 6N1 (601); dials the Destination Number (11); ends ACS operation (35).
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16. 8. 2. Forced Cost Centre Codes Not Verified This example explains where the customer dials the number, and the EuroRoute prompts the user with a specified number of beeps, indicating that the customer should enter a Cost Centre Code. In this case, any three-digit Cost Centre Code will be dialled out to the line. 242 3 Prompt the user on Route 2 to enter a Cost Centre Code after three beeps 243 0 Enable Cost Centre Codes on Route 2 247 9 Return NU Tone if an incomplete Cost Centre Code is received on Route 2 811 0#9#9#9#9#9#9#9#9#9#9#6## On National Calls, jump to Secondary Search Tables 823 #9#9#936## End screening in Search Tables after any three digits 625 512118121135## ACS Tokens The ACS Tokens instruct the EuroRoute as follows: The EuroRoute dials the contents of the Select Digits Buffer A (51); dials the contents of 6R1 (21); waits until a valid Cost Centre Code is entered before continuing (18); once the code is entered, the EuroRoute dials the Cost Centre Code Number (12); dials the Destination Number (11); ends ACS operation (35). 16. 8. 3. Forced Cost Centre Codes Verified This example explains where the customer dials the number, and the EuroRoute prompts the user with a specified number of beeps, indicating that the customer should enter a Cost Centre Code. In this case, the Cost Centre Code 234 will be dialled out to the line. 242 3 Prompt the user on Route 2 to enter a Cost Centre Code after three beeps 243 0 Enable Cost Centre Codes on Route 2 247 9 Return NU Tone if an incomplete Cost Centre Code is received on Route 2 811 0#9#9#9#9#9#9#9#9#9#9#6## On National Calls, jump to Secondary Search Tables 823 23436## End screening in Search Tables after the digits 234 have been dialled 625 512118121135## ACS Tokens The ACS Tokens instruct the EuroRoute as follows: The EuroRoute dials the contents of the Select Digits Buffer A (51); dials the contents of 6R1 (21); waits until a valid Cost Centre Code is entered before continuing (18); once the code is entered, the EuroRoute dials the Cost Centre Code Number (12); dials the Destination Number (11); ends ACS operation (35).
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100
Chaining
CHAPTER 17
17. Chaining
17. 1. Introduction The Chaining feature allows multiple Dialers to be Chained through their DB 9 pin RS-232 Serial ports via chaining cables. The cables are available through your local authorised Mitel Distributor. Chaining provides the following features: 1. Chained Dialers can be programmed simultaneously. 2. Allows users, who have more than one Dialer, easy programming of Abbreviated Dialling numbers. 3. Up to 10 Dialers (five Dialers for modem Chaining) may be chained to provide CIL Records to one serial printer, or a system with a serial interface. Note: To use Modem Chain Programming, verify each Dialer has Register 000 set to a value of 1 for 300 baud before proceeding to Section 17.4 on page 104. Modem Chain Programming can only be performed at 300 Baud. A maximum of five Dialers may be Chained when using Modem Chain Programming. 17. 2. 013 - Dialer Identification Number This register is used to identify the number of a Dialer in a Chain.
Register T = 0 For Not in the Chain T = 1 For 1 T = 2 For 2 T = 3 For 3 Description T = 4 For 4 T = 5 For 5 T = 6 For 6 T = 7 For 7 T = 8 For 8 T = 9 For 9 T = For 10
013 T
17. 3. 014 - Master Dialer Identification Number This register is used to identify the total number of Dialers in a Chain. The Master Dialer is the only Dialer that contains a value other than 0 programmed in this register.
Register T = 0 For Not Master Dialer T = 2 For 2 T = 3 For 3 T = 4 For 4 Description T = 5 For 5 T = 6 For 6 T = 7 For 7 T = 8 For 8 T = 9 For 9 T = For 10
014 T
101
Chaining
17. 4. Commands for Chain Programming

Commands 950 944 N 945 946 N 947 952 N 957 959 979 Enter MF4 Chain Programming Mode. Select Dialer Number N in Chain to accept MF4 Chain Programming. Select all Dialers in Chain to accept MF4 Chain Programming. Deselect Dialer Number N in Chain from accepting MF4 Chain Programming. Deselect all Dialers in Chain from accepting MF4 Chain Programming. Select Dialer Number N in Chain for Data Verification, and deselect all other Dialers. Exit Chain Verification Mode and remain in Chain Programming, with all Dialers selected. Exit MF4 Chain Programming Mode and remain in Normal Programming mode. Display the year, month, day, time and day of the week of the selected Dialer. Refer to page 113. Description
Note: The 950 command is the only command in this list that may be used in Normal Programming Mode. All other Commands are for Chain Programming.
17. 5. Setting up a Chain 1. Install and power up your Dialers. (Maximum of ten Dialers for regular Chaining; five for modem Chaining), but do not connect anything to the DB 9 RS-232 Serial Port. 2. Initialise each Dialer. 3. Pick the first Dialer to the left. This Dialer will be number 1, and each Dialer to the right will be numbered sequentially with a maximum of ten Dialers; five for modem Chaining. 4. Enter programming mode of each Dialer and set the Dialer Identification Number (Register 013 T).
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Chaining
17. 6. Example 17. 6. 1. Dialer # 1

Action Dial #0 Dial 013 Dial 1 Dial 987 Hear . Hear . Hear .. Exits programming mode Result
17. 6. 2. Dialer # 2
Action Dial #0 Dial 013 Dial 2 Dial 987 Hear . Hear . Hear .. Exits programming mode Result
Repeat these steps for each Dialer in the chain until you reach the last Dialer. The following example displays programming for the Master Dialer; which is the last Dialer in the chain. 17. 6. 3. Dialer # 3
Action Dial #0 Dial 013 Dial 3 Dial 014 Dial 3 Dial 987 Hear . Hear . Hear .. Hear . Hear .. Exits Dialer Result
5. When Exiting Program mode, notice that the Green LED is lit, and flashes as the Dialer stores the programming changes. DO NOT DISCONNECT POWER if the LED is flashing, this avoids memory corruption. 6. Remove Power from each Dialer, and attach the Chaining Cables to the DB 9 RS-232 Serial Port of each Dialer.
103
Chaining
7. Each Chaining Cable has one Male RJ -11 Connector, one Female RJ -11 Connector, and one Male DB 9 RS-232 Serial Connector (See Diagram Below). Figure 17.1 Chaining Cable
Note: This chaining cable cannot be used as an optional printer cable to install a recording device. 8. Connect the Plastic Plug from the First Dialer into the Plastic Jack of the Second Dialer, then connect the Plastic Plug of the Second Dialer into the Plastic Jack of the Third Dialer, then connect the Plastic Plug of the Third Dialer into the Plastic Jack of the First Dialer. (See Figure 17.2). Figure 17.2 Chaining Illustration
FIRST DIALER SECOND DIALER THIRD DIALER
9. Reconnect the Power to Each Dialer. Note: The Dialers should be powered up sequentially, beginning with Dialer 1. 10. Enter program mode on Dialer # 1 by entering #0 (Default). 11. Enter 950, you hear ... If you hear ...., Chaining has failed. Repeat all steps to attempt the Chaining process again.
104
Chaining
12. The Chain is now active and all programming done from this point on will occur in all Dialers. All Registers which control chaining operations (000, 013, and 014) must be programmed into each Dialer individually; they may not be entered while in Chain programming. 13. To Exit Chain Programming mode dial 959 then 987. If 987 is dialled to exit program mode the Chain is still present, but Chain programming is turned off. Any user entered programming will not be distributed from the Chain. CIL Records are not affected by dialling 987 or hanging up the telephone. It is recommended that to exit a Chain to enter 959 .. 987, then hang up the telephone. 17. 7. Installation of a Recording Device Obtain an optional printer cable from your local authorised Mitel Distributor before installing a recording device. The optional printer cable is different from the Chaining Cable and should not be confused. The optional printer cable has one Male RJ-11 Connector, one Female RJ-11 Connector, one Female DB 25 RS-232 Serial Connector, and a 3 foot cable. Figure 17.3 Optional Printer Cable
1. Follow the steps 1 through 8, as described in Section 17.5 on page 104. 2. Connect the plastic plug from the first Dialer into the plastic jack of the second Dialer, then connect the plastic plug of the second Dialer into the plastic jack of the third Dialer, then connect the plastic plug of the third Dialer into the plastic jack of the optional printer cable, then connect the plastic plug of the optional printer cable into the plastic jack of the first Dialer. (See Figure 17.4)
105
Chaining
Figure 17.4 Optional Printer Cable Setup

FIRST DIALER SECOND DIALER THIRD DIALER
3. Connect a Male DB 25 RS-232 Cable from the Female DB 25 of the optional printer cable to the serial printer. 4. Follow step 9, 10 and 11 described in Section 17.6 on page 105. 5. Connect your buttset to the first Dialer, and enter into normal programming mode. Then enter 950 followed by 945 and enter Register 001 1. Exit programming (959 then 987). Note: If modem chain programming is to be used, all Dialers must be set to 300 baud. Otherwise, the Dialers in a chain may be set to 1200 baud. All Dialers in a chain must be set to the same baud rate. Only five Dialers may be chained, when using Modem Chain Programming. 17. 8. Call Information Logging and Chaining This section describes how the Master Dialer queries the others, and passes CIL Records. 17. 8. 1. Polling Between Dialers In the Chain, the Master Dialer queries the other Dialers for their Call Information Logging (CIL) Status. The Dialer with the most records sends its call records first, through the Chain to the Master Dialer. The Master Dialer passes all information to the serial printer. The process occurs until each Dialer has no CIL Records.
106
Chaining
The following Table shows the printable and non-printable characters used to perform the polling scheme.
Function CIL enquiry (command to send CIL buffer status) Start of buffer status report End of buffer status report Dump CIL (start of binary dump number) Element of binary dump number Element of binary dump number End of binary dump number sequence Start of CIL dump End of CIL dump MF4 Chain programming entry code introduction character Regular MF4 Chain programming entry character HEX 01 1E 1C 7E 01 00 7E 3B 04 10 21 ASCII SOH RS (Note 2) FS (Note 2) ~ (Note 1) SOH NUL ~ (Note 1) ; (Note 1) EOT DLE ! (Note 1) Control Codes ^A ^^ ^\ ~ ^A ^@ ~ ; ^D ^P !
Note 1: This character is a printing character, but does not normally appear in a CIL record. Note 2: This character is not sent to the printer.
17. 8. 2. Example of CIL Record

<SOH><SOH><SOH> ~<NUL><NUL><SOH><SOH>~ ; <CR><LF><NUL><NUL>[CIL DATA] <EOT> <SOH>
Enquiry Command to dump CIL Start of CIL dump CIL Record End of CIL dump Enquiry
As a printout, the output from this example would be: ...(previous CIL record)... ~~; 01/27 09:49 00:02:34 13153933336 T3 ROUTED CHN ~~; may be missing from a multiple CIL output of consecutive records from one Dialer The unit has a buffer which can store up to 12 call records. When this buffer is full, any further calls are not recorded.
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Chaining
17. 8. 3. RS-232 Serial Pin-out of Dialer
Pin 1 2 3 4 5 6 7 8 9
Signal DCD Transmit Data Receive Data Data Set Ready Signal Ground Data Terminal Ready Clear to Send Request to Send Open
17. 8. 4. Optional Printer Cable Pin-out
Pin 1 3 4,5 6,8,20 7
Signal Ground (Frame) Transmit Strapped pins Strapped pins Ground (Signal)
17. 9. Programming Via Modem Chain Programming A Chain may be programmed via modem program. Refer to Section 6.28 on page 43 for more information. 17. 10. Modem Chain Programming The modem can also be used to program units that are in a chain. However, this is limited to software versions 134-C01 and newer. Access to the modem is gained using the above method. The modem chain programming commands can now be entered as detailed in Section 17.4 on page 104.
108
Chaining
17. 11. Using the Power-On Counter while in Modem Chain Programming The Power-On Counter provides a 6 digit counter which may be read while in Modem Chain Programming. The following example will demonstrate the commands to enter to display the Power-On Counter while programming via Modem in a Chain. 17. 11. 1. Example Once in Program mode enter the following commands: > 950 Enters Chain Program Mode > 947 Deselects all Dialers in the Chain > 952 1 Selects the first Dialer in the Chain > 961 000005 Displays the Power-on Counter and this example shows 5 power-ons have occurred.
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Chaining
17. 12. Using Peg and Line Counters While in Modem Chain Programming Peg Counters are used to show call failure and success on the 8 routes and the 4 lines of the Dialer. To utilise the normal method of viewing the Peg Counters Refer to Section 7.3 on page 49. When in Modem Chain Programming: >V Enter 950 to enter Modem Chain Programming >P Enter 952 N, where N = the Dialer number >V Enter 967 17. 12. 1. Example
V> 967 00046500000003717600260300132500000002189400154700093600005800 11770000420006170000340018120001860001460000000252240018180202620013 11013258000898006804000443
Sent from Dialer

V> 950 P> 952 1 V> 967 <space> <000465> <000000> <037176> <002603> <001325> <000000> <021894> <001547> <000936> <000058> <001177> <000042> <000617> <000034> <001812> <000186> <000146> <000000> <025224> <001818> <020262> <001311> <013258> <000898> <006804> <000443> <CR><LF> >V
Comments and Explanation
Route 1 Usage Route 1 Failures Route 2 Usage Route 2 Failures Route 3 Usage Route 3 Failures Route 4 Usage Route 4 Failures Route 5 Usage Route 5 Failures Route 6 Usage Route 6 Failures Route 7 Usage Route 7 Failures Route 8 Usage Route 8 Failures Usage of No route (no such thing as a *No route failure*) Line 1 Usage Line 1 Failures Line 2 Usage Line 2 Failures Line 3 Usage Line 3 Failures Line 4 Usage Line 4 Failures new line
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Chaining
17. 13. Clearing Peg and Line Counters while in Chain Programming Mode To clear the Route and Line counters exit verify mode using the 959 command, select a Dialer using the 944 N, or select all by using the 945 Command while in the Chain Programming Mode. Next enter 942 and 969. The Peg and Line counters will be cleared for the selected Dialers. Note: The Peg Counters are also cleared when the Dialer is initialised. 17. 14. Displaying the Year, Month, Day, Time and Day of the Week The command 979 is used to display the year, month, day, time and day of the week of a selected Dialer in Chain data verify mode. The format used is: 979 yyMMDDhhmmss0d Where: yy is last two digits of year 20yy (00-99) MM is month (01-12) DD is day of month (01-31) hh is hour (00-23) mm is minute (00-59) ss is seconds (00-59) 0 is the literal character "0" d is the day of the week (1-7, 1=Sunday through 7=Saturday). Note: This command may only be used in modem-chain programming.
111
Chaining
112
Abbreviated Dialling
CHAPTER 18
18. Abbreviated Dialling Programming

18. 1. Setting up an Abbreviated Dialling Number - Method 1 Abbreviated Dialling can be programmed by two methods. Method 1 is used at the time of the EuroRoute installation and has the following format:
7NNN DK MM...MM P....P ## 7NNN D K MM...MM P....P ## Abbreviated Dialling Number Location Indicates which line(s) is to be allowed access Indicates how routing will be accomplished Phone number to be dialled Indicates that the next entry is the Cost Centre Code Cost Centre Code Indicates the end of the entry
Note: An Abbreviated Dialling Bin is a buffer that stores a telephone number that can contain 80 digits.
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18. 2. To program Abbreviated Dialling

Register (Format) Approximately 980 Abbreviated Dialling Numbers are available 7NNNDKMM...MM## or 7NNNDKMM...MMP.PP## Definition Format for approximately 980 entries. NNN is the service code to be dialled by the subscriber and MM..MM is the number to which the code is translated. is a separator and P.PP is the Cost Centre Code.
D is the key that selects the lines to access the call number Digit 0 1 2 3 4 5 6 7 Selects Line All Lines Line 1 Line 2 Lines 1, 2 Line 3 Lines 1, 3 Lines 2, 3 Lines 1, 2, 3 Digit 8 9 # C D E F Selects Line Line 4 Lines 1, 4 Lines 2, 4 Lines 1, 2, 4 Lines 3, 4 Lines 1, 3, 4 Lines 2, 3, 4 No Lines
K specifies how routing will be accomplished 1-8 9 Force on Route 1 - 8 Use the screening table to determine routing Dial immediately, no route # (transparent)
PP is a Cost Centre Code and is separated from the destination number by the . The and the Cost Centre Code is optional. ## Enters the information into memory. (Terminates entry)
18. 3. Abbreviated Dialling Programming Example 1 Assuming that 805 #0#9#9#939 is programmed, 980 Abbreviated Dialling Numbers with the #NNN format can be programmed: Entering 7022 0901291430000## causes 01291430000 to be dialled out whenever a user dials #022.
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18. 4. Setting up an Abbreviated Dialling Number - Method 2 Generally, Abbreviated Dialling is used after an installation is complete. All trunks will have access to Abbreviated Dialling, and all calls are screened because of the DK values (as outlined previously is automatically set to 09). The installer must define the Abbreviated Dialling programming code.
Step 1 2 3 4 5 6 7 Dial #2 NNN MM..MM P...PP ## Description User Abbreviated Dialling Programming Code (for example) Is the Location 000 through 979 Is the Telephone Number to be Dialled Cost Centre Code (Optional) Enters the Information (Terminates Entry) Repeat Steps 2 - 5 until all Numbers are Entered Dial 987 to exit, prior hanging up.
NOTE: If you exit programming without dialling 987, then all modified Abbreviated Dialling bins will not take effect. 18. 5. To use an Abbreviated Dialling Number from an MF4 Telephone Assuming that 805 #0#9#9#939 is programmed, dial #NNN, where NNN is the three digit location number. The number entered at the Abbreviated Dialling location specified is dialled out, if it exists. If it does not exist, or access to the particular trunk is not allowed access, number unobtainable tone is heard. 18. 6. To Make the Abbreviated Dialling to be accessed from a Rotary Dial Telephone To make the Abbreviated Dialling Access Code to be 17NNN: Dial #0, or the current programming access code Dial 80517#9#9#939##, to add the new Abbreviated Dialling Access Code of 17NNN Dial 987 to exit programming mode. Note: Be sure no previous entries or Emergency numbers will conflict with this numbering scheme. 18. 7. To use the New Number from a Rotary Dial Phone Dial 17NNN, where NNN is the three digit location number. The number entered at the Abbreviated Dialling location specified will be dialled out, if it exists. If it does not exist, or access to the particular trunk is not allowed access, number unobtainable tone is heard.
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Appendix 1 Call Logger Formats
APPENDIX 1
A.1. Call Logger Formats

A.1. 1. General This appendix provides information concerning Call Logging Formats. A.1. 2. Call Log Formats The EuroRoute can print records in different formats (called Controller, Mitel, SMarT, and Control Logger). Each format provides slightly different information, as described in the following paragraphs. Discuss what type of format you want with your Maintainer. A.1. 3. Controller Format This format includes information on call completion status. Calls having to switch routes because of route failure or being redirected produce two call records. The first record contains the amount of time spent on the original route; the second, the remaining time on the final route. This format also indicates aborted calls.
Position (Line 1) 01-05 07-11 13-20 22-36 38 39 40-41 44-47 48-49 51-80 Format MM/DD HH:MM DH:DM:DS N...N
X
Meaning is the month and day is the start time of the call is the duration of the call is the number that was dialled T if the call was denied; F if the call experienced route failure
present if the user aborted the call before the EuroRoute could finish the call
A LL RRRR II A...A
L1...L4 is the line used to place the call route name (abbreviated) System ID Cost Centre Code
A.1. 3. 1. Example
01/01 01/01 01/01 01/01 01/01
09:11 10:24 11:12 11:18 11:26
00:00:05 00:00:05 00:23:13 00:00:03 00:07:16
0891 012914 01234567890 01347456789
TAL1 AL1 L1 L1 F L1
PTT 01 R0201 R0301 456 INWD01 R0201
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A.1. 4. Mitel Format Mitel Format has been developed for PABX (Private Automatic Branch Exchange) applications (and specifically for Mitel PABXs). Some fields are used for call transfers, operators, and various facilities not provided by the EuroRoute.
Position (Line 1) 02-06 08-12 15-22 24-27 34-56 60 62-63 64-65 85-87 Format MM/DD HH:MM DH:DM:DS C...C N...N X LL RR III Meaning is the month and day is the start time of the call is the duration of the call is the indication of an incoming call is the number that was dialled T - will occur if the call is denied S - will occur if Answer Supervision (line reversal) is received L1...L4 the line use to place the call route number that was used (0 means no routing occurred) System ID
A.1. 4. 1. Example
01/01 01/01 01/01 01/01 01/01
09:17 10:05 10:53 11:06 11:08
00:00:06 00:00:06 00:04:18 00:13:14 00:08:04
0891 012914 01234567890 01347456789
T T101 T102 T103 T102 T100
01 01 01 01 01
A.1. 5. SMarT Format SMarT Format is similar to Mitel Format but has a reduced printing width to fit in 80 columns and the RR field is in ASCII instead of numeric.
Position (Line 1) 01-05 07-11 14-21 23-45 49 51-52 54-59 73-75 Position (Line 2) 01-30 A...A Format MM/DD HH:MM DH:DM:DS N...N X LL RRRRRR III Format Cost Centre Code Meaning is the month and day is the start time of the call is the duration of the call is the number that was dialled T - occurs if the call is denied S - occurs if Answer Supervision (line reversal) is received L1...L4 the line use to place the call route name that was used in ASCII format System ID Meaning
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A.1. 5. 1. Example
01/01 10:09 01/01 10:22 01/01 11:19 01/01 11:23 456 01/01 11:27 01/01 11:41 00:00:05 0891 00:00:06 012914 00:00:08 0129141 00:20:14 01234567890 00:05:43 01347456789 00:08:05 T T1 PTT T1 T1 T1 T1 R02 R02 R03 R02 01 01 01 01 01 01
T1 INWARD
A.1. 6. Controller Logger Format The Controller Logger format is based on the Dialer format. For an outgoing call, the Controller Logger and the Controller formats are identical. For an incoming call, a new field is added starting in column 51, indicating the status of the call and how long it took to be answered. Unless the call was not answered, in which case the status of how long the call rang before being abandoned would be reported. The character in column 51 is a if the call is abandoned, and the duration of the call in columns 13 - 20 is 00:00:00. If the call is answered, the character in column 51 is A, and the duration of the call from time of answer to time of on-hook is given in columns 13 - 20. Columns 52 - 56 give the amount of time the call rang before being answered or abandoned in minutes/seconds format. The Cost Centre Code field, shortened from 30 to 23 characters, now starts in column 58. Note: An incoming call is considered abandoned if the Incoming Ring Timer (Register 025) expires before the called party goes off-hook.
Position (Line) 01-05 07-11 13-20 22-36 38 39 40-41 44-47 48-49 51 52-56 58 - 80 Format MM/DD HH:MM DH:DM:DS N...N X A LL RRRR II X MM:SS A...A Meaning is the month and day is the start time of the call is the duration of the call is the number that was dialled T if the call was denied F if the call experienced route failure present if the user aborted the call before the EuroRoute could finish L1...L4 the line use to place the call route name (abbreviated) System ID A for Answered, for Abandoned, S for Answer Supervision (line reversal) received Min and Secs. Incoming call Duration Cost Centre Code
A.1. 6. 1. Example
01/01 01/01 01/01 01/01 08:47 10:01 10:14 11:34 00:00:06 00:00:07 00:08:13 00:12:16 0891 012914 01234567890 01347456789 TAL1 AL1 L1 F L1 PTT 01 R0201 R0301 R0201
456
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Appendix 2 Other Information
APPENDIX 2
A.2. Other Information

A.2. 1. Legal EuroRoute Inputs This table describes the Legal allowed EuroRoute inputs from either an MF4 Telephone or Terminal.
From Standard MF4 Telephones 0 through 9 #, From Terminal 0 through 9 #, A or a B or b C or c D or d E or e F or f Space MF4 Conversions 0 through 9 #, # A B C D if it is within a string #
The EuroRoute can recognize rotary digits 0 - 9 and MF4 digits 0 to 9, and #. Digits 0 to 9, and # can be re-transmitted as part of a destination number and the Cost Centre Code. A, B, C, and D cannot be received as part of the destination number or Cost Centre Code. A.2. 2. Programming A, B, C, D, E, F With An MF4 Device When programming the EuroRoute, you are offered a choice of options ranging from 1 to 9 and A, B, C, D, E and F for the remaining values. A 12-digit MF4 telephone placed in series with a rotary telephone can also be used to program the EuroRoute with digits 0 - F (outlined below). A switchable MF4/rotary test set may also be used. Figure A2.1 Programming via Rotary or MF4
Subscriber Side
Exchange Line Side
To Exchange Line or other Forward Equipment
121
These letters represent a value for a particular register and give 16 choices. The HEX numbering plan is used, where 0 - 9 decimal equals 0 - 9 HEX and 10 - 15 decimal equals A F in HEX, which gives more of a choice with only one digit to represent a value. In some cases, only twelve values are required so only 0 to # (B) are listed. C is also required when programming Fourth Column digits. Both telephones must be connected to the same RJ (CA) block, and both must be off-hook while programming the EuroRoute. If you are using an MF4 telephone you can use for A and # for B. A.2. 3. Fourth Column Digits From a Terminal You can program the EuroRoute to dial out the Fourth Column MF4 digits A, B, C and D (L1H4, L2H4, L3H4, L4H4).
Enter C0 C1 C2 C3 For A B C D L1H4 Tone Pair L2H4 Tone Pair L3H4 Tone Pair L4H4 Tone Pair Description
A.2. 4. Fourth Column Digits From a Rotary Phone You can transpose rotary digits to Fourth Column MF4 digits for programming purposes.
Enter From a Rotary Phone 1 2 3 4 5 6 EuroRoute Interpretation A B C D E F
122
A.2. 5. Hex Codes

Character NUL SOH STX ETX EOT ENQ ACK BEL BS HT LF VT FF CR SO SI DLE DC1 DC2 DC3 DC4 NAK SYN ETB CAN EM SUB ESC FS GS RS US Hex Code 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F 10 11 12 13 14 15 16 17 18 19 1A 1B 1C 1D 1E 1F Character SP ! # $ % & ' ( ) + , . / 0 1 2 3 4 5 6 7 8 9 : ; < = > ? Hex Code 20 21 22 23 24 25 26 27 28 29 2A 2B 2C 2D 2E 2F 30 31 32 33 34 35 36 37 38 39 3A 3B 3C 3D 3E 3F Character @ A B C D E F G H I J K L M N O P Q R S T U V W X Y Z [ \ ] ^ Hex Code 40 41 42 43 44 45 46 47 48 49 4A 4B 4C 4D 4E 4F 50 51 52 53 54 55 56 57 58 59 5A 5B 5C 5D 5E 5F a b c d e f g h i j k l m n o p q r s t u v w x y z { | } ~ DEL Character Hex Code 60 61 62 63 64 65 66 67 68 69 6A 6B 6C 6D 6E 6F 70 71 72 73 74 75 76 77 78 79 7A 7B 7C 7D 7E 7F
123
124
APPENDIX 3
A.3. Default data A.3. 1. Defaults Loaded By Using the 942 918 X Command
Country Specific Default list Register 918 000 001 002 003 004 005 009 010 011 012 013 014 016 017
1 0 0 0 9 1 0 8 1 0 0 0 0
EuroRoute 0
1 0 0 0 9 1 0 8 1 0 0 0 0
UK 1
1 0 0 0 9 1 0 8 1 0 0 0 0
Italy 2
1 0 0 0 9 1 0 8 1 0 0 0 0
Spain 3
1 0 0 0 9 1 0 8 1 0 0 0 0
France 4
1 0 0 0 9 1 0 8 1 0 0 0 0
Netherlands 5
1 0 0 0 9 1 0 8
Portugal 7
Appendix 3 Default Data
1 0 0 0 0
126
Country Specific Default list Continued Register 918 018 019 020 021 022 025 S00 S01 S02 S03 S04 S05
9 3 0 0 0 4 2 1 4 4 4 3 4 1 4
EuroRoute 0
9 3 1 1 1 3 2 0 4 3 3 3 4 0 4
UK 1
9 3 1 0 0 4 2 1 5 4 4 3 4 1 4
Italy 2
9 3 1 0 0 5 2 1 4 8 8 5 4 1 4
Spain 3
9 3 1 0 0 4 2 1 5 4 4 3 4 1 4
France 4
9 3 1 0 0 6 2 1 4 4 4 4 4 1 4
Netherlands 5
9 3 1 0 0 4 2 1 5 4 4 3 4 1 4
Portugal 7
S06 S07 S08
Country Specific Default list Continued Register 918 S09 S10 S11 S12 S13 S15 S16 S18 S22 S23 S24 S25 S26 S27 S30 S31
0 0 # 1 9 0 0 4 5 5 5 5 3 9 0 0
EuroRoute 0
0 0 # 5 9 0 0 4 5 5 5 5 3 9 0 9
UK 1
0 0 # 5 9 0 0 4 5 5 5 5 3 9 0 0
Italy 2
0 0 # 5 9 0 0 4 5 5 5 5 3 9 0 0
Spain 3
0 0 # 2 8 0 0 4 5 5 5 5 3 9 0 0
France 4
0 0 # 5 9 0 0 6 5 5 5 5 3 9 0 0
Netherlands 5
0 0 # 5 9 0 0 4 5 5 5 5 3 9 0 0
Portugal 7
128
Country Specific Default list Continued Register 918 S33 S34 S35 R40 R41 R42 R43 R44 R47 R70 R71 R72
0 6 9 0 0 0 1 9 0 0 0 0 1 9 0 BLANK
EuroRoute 0
0 6 9 1 0 0 1 9 0 1 0 0 1 9 0 BLANK
UK 1
0 6 9 1, 0, 0, 0 0 0 1 9 0 0 0 0 1 9 0 BLANK
Italy 2
0 6 9
Spain 3
0 6 9
France 4
0 6 9
Netherlands 5
0 6 9 0 0 0 1 9 0 0 0 0 1 9 0
Portugal 7
1, 0, 0, 0 0 0 1 9 0 0 0 0 1 9 0 BLANK
1, 0, 0, 0 0 0 1 9 0 0 0 0 1 9 0 BLANK
1, 0, 0, 0 0 0 1 9 0 0 0 0 1 9 0 BLANK
R73 R74 R77 600
BLANK
Country Specific Default list Continued Register 918 601 602 603 604 605 606 607 608 609 610 620 630 640 650 660 670
BLANK 3031 BLANK #1 BLANK BLANK BLANK BLANK BLANK 505454 20523032 20523033 20523034 20523035 20523036 20523037
EuroRoute 0
BLANK 3031 BLANK #1 BLANK BLANK BLANK BLANK BLANK 4254
UK 1
BLANK 3031 BLANK #1 BLANK BLANK BLANK BLANK BLANK 505454
Italy 2
Spain 3
France 4
Netherlands 5
Portugal 7
20523032 20523033 20523034 20523035 20523036 20523037
20523032 20523033 20523034 20523035 20523036 20523037
130
Country Specific Default list Continued Register 918 680 690 691 695 6R1 6R2 6R3 6R4 615 625 635 645
20523038 23302A #0 #2 BLANK BLANK BLANK BLANK BLANK BLANK BLANK BLANK BLANK BLANK BLANK BLANK
EuroRoute 0
UK 1
20523038 23302A #0 #2 BLANK BLANK BLANK BLANK 511135 51211135 51211135 5121221135 51211135 51211135 51211135 51211135
Italy 2
20523038 23302A #0 #2 BLANK BLANK BLANK BLANK 1135 21#023001135 21#023001135 21#023001135 21#023001135 21#023001135 21#023001135 21#023001135
Spain 3
20523038 23302A #0 #2 BLANK BLANK BLANK BLANK #721001135 #721001135 #721001135 #721001135 #721001135 #721001135 #721001135 #721001135
France 4
Netherlands 5
Portugal 7
20523038 23302A #0 #2 BLANK BLANK BLANK BLANK #531001135 #5310021#02300251135 #5310021#02300251135 #5310021#02300251135 #5310021#02300251135 #5310021#02300251135 #5310021#02300251135 #5310021#02300251135
655 665 675 685
Country Specific Default list Continued Register 918 6TN 70007979 801 802 803
BLANK BLANK
EuroRoute 0
BLANK BLANK
UK 1
BLANK BLANK
Italy 2
Spain 3
BLANK BLANK
France 4
BLANK BLANK
Netherlands 5
BLANK BLANK
Portugal 7
BLANK BLANK
BLANK BLANK BLANK
BLANK 0012, #4#914 141#2, 147#7, 1#9#911, #9#911, #0#9#7, #0#9#911 1470#2, 1471#3, 157136
#411 0012, 0#912, 1#911 BLANK
#911, #0#7 BLANK BLANK
BLANK 1#911 BLANK
111, #411 0012, 0#912 BLANK
0#7, #901 0003, 0#902 1#9#911
804
BLANK
BLANK
BLANK
003311, 00#9#912, 0#9#9#912, 3651#2, 36#9#911, #9#9#3, #0#9#9#9#7, #4#9#9#911 #0#9#9#939 BLANK BLANK BLANK
#9#9#3, #0#9#9#0#3
BLANK
805 806 807 808
BLANK BLANK BLANK BLANK
0#9#9#9#912, 1707036 #0#9#9#939 #0#9#9#939 BLANK BLANK #4#9#9#9#9#9#9#936 BLANK BLANK #4#9#9#9#9#9#9#936
#0#9#9#939 BLANK BLANK BLANK
#0#9#9#939 BLANK #1#9#9#9#9#9#936, #4#9#9#9#9#9#936 BLANK
#0#9#9#939 BLANK BLANK BLANK
132
Country Specific Default list Continued Register 918 809 810 811 812 813 814 815 821 - 835 841 - 855 861 862 - 865 0N 1N
BLANK BLANK
EuroRoute 0
BLANK BLANK
UK 1
BLANK BLANK
Italy 2
Spain 3
France 4
Netherlands 5
BLANK
Portugal 7
BLANK BLANK
9#9#9#9#9#9#9#9#936, BLANK 6#9#9#9#9#9#9#9#936 BLANK
00#9#9#9#9#9#9#9#9#7, 00#9#9#9#9#9#9#9#9#7, 0#9#9#9#9#9#9#9#9#936, 0#9#9#9#9#9#9#9#9#936 #4#9#9#9#9#9#9#9#9#936
BLANK BLANK BLANK BLANK BLANK BLANK BLANK BLANK BLANK BLANK BLANK
00#9#9#9#9#9#9#9#9#9#7, 0#9#9#9#9#9#9#9#9#9#936
BLANK
00#9#9#9#9#9#9#9#9#9#9#7, 0#9#9#9#9#9#9#9#9#9#9#936
BLANK BLANK BLANK BLANK BLANK BLANK BLANK 030 BLANK BLANK BLANK
BLANK BLANK BLANK BLANK BLANK BLANK 930 BLANK BLANK BLANK
BLANK BLANK BLANK BLANK BLANK 030 BLANK BLANK BLANK
Appendix 4 Abbreviations and Glossary of Terms
APPENDIX 4
A.4. Abbreviations and Glossary of Terms

. ACS Buttset Represents a burst of 400 Hertz tone transmitted over the phone to the subscriber. Access Control Sequence. A one-piece telephone used to dial out in pulse or tone, which allows for testing and monitoring of phone lines. Toll Control. An error that occurs when the sum value of the programming database is changed by means other than conventional programming. Call Information Logging.
Call Control Checksum Error
CIL
Destination Number The destination number is the number that is dialled to reach the called party. Digit Grabber Force Route A device used to monitor telephone lines for pulse or tone signalling. The route can not be changed to another route by any means once the decision has been made in the Search Tables. Hertz. Light Emitting Diode. Milliamperes. MF4 tone dialling. Milliseconds. Network Terminating Point. Number Unobtainable Tone. Public Automatic Branch Exchange. Personal Identification Number. Pulses per second.
Hz LED mA MF4 Dialling ms NTP NU Tone PABX PIN pps
133
Appendix 4 Abbreviations and Glossary of Terms
Prefer Route
A preferred route begins the routing process on the route indicated by the action code. However, this route may be changed if another prefer, force or select route action code is encountered within a Search Table. Public Switched Telephone Network. Random Access Memory. Ringer Equivalence Number. B-Wire. Read Only Memory. Pulse dialling. A Route is a set of pre-programmed dialling rules that can include access codes to be used to place a telephone call over a particular service or carrier. A Route is chosen by matching dialled digits with a template in the Search Tables. If a Route in the EuroRoute is compared to a Route (trunk group) in a PSTN or a PABX, it may be helpful to think of a EuroRoute Route as a Virtual Route. The Search Tables are a set of templates and action codes (one action code per template). User dialled digits are compared with the templates in the Search Tables. If a match is found, the action corresponding to the matching action code is executed. An action code may choose a route, deny a call, assert the end of expected digits, etc. second. The route cannot be re-routed by any means, like the forced route. The digits dialled that are matched (dialled by the subscriber) are stored in the Select Digits Buffer, and all following digits are moved to the Destination Number Buffer. A-Wire
PSTN RAM REN Ring ROM Rotary Dialling Route
Search Tables
sec Select Route
Tip
134
Appendix 5 Hardware Specifications
APPENDIX 5
A.5. Hardware Specifications

Hardware Specifications REN IDLE LINE, LOOP START Impedance Between Tip and Ring (15 - 60Hz) RINGER SENSITIVITY: 15 - 60 Hz INSULATION RESISTANCE: Tip to ring @ 100 Vdc OFF-HOOK CURRENT: Cut Through Mode Split Mode BATTERY FEED Open circuit voltage Feed Resistance Short circuit current MF4 RECEIVER Level Frequency: To receive To not receive Duration Time between tones MF4 SENDER Level (composite) Frequency Duration (programmable) ROTARY SENDER Timing 33/66 or 40/60 (programmable) Rate Interdigit pause (programmable) OPERATING RANGE AC supply Temperature Humidity Allowable voltage (connected to any point) MAIN SUPPLY CURRENT (230 V @ 50Hz) Idle One trunk enabled Two trunks enabled Three trunks enabled Four trunks enabled
REN = Ringer Equivalence Number Better than requirement by +5 dB Note: Reference impedance and Return loss comply with TBR 21, Clauses 4.7.2 and A.2.1.
Min
Typical .3
Max
Units
8 20 >=5 15 20 20 410 24 440 60 35 30 470 50 +4 +1.5 -3.5
K Ohms V RMS M Ohms mA mA VOLTS Ohms mA dBm % % ms ms dBm % ms ms pps ms VAC C % VOLTS
-30 -1.5 -3.5 34 40 -9.2 -1.5 70 -7.2 70
-5.2 +1.5 130
800 216.2 0 0
10 800 230
900 253 45 85 300
70 76 82 88 95
mA mA mA mA mA
135
Appendix 5 Hardware Specifications
136

Mitel Smart-1 EuroRoute 4 Line Dialler

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Mitel Smart-1 EuroRoute 4 Line Dialler

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8350-383-113-BA Issue 4, November 2000

8350-383-113-BA Issue 4, November 2000

8350-383-113-BA Issue 4, November 2000

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Hardware Revision Level

Software Revision Level

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Basic Hardware Installation

3. Basic Hardware Installation

POWER LED TELEPHONE CONNECTIONS

8350-383-113-BA Issue 4, November 2000

Basic Hardware Installation

Caution: Do not over tighten the screws.

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Basic Hardware Installation

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Basic Hardware Installation

8350-383-113-BA Issue 4, November 2000

Basic Hardware Installation

CC2 OPEN EARTH

Earth Lead (UK)

PWR LED Ports 1 through 4

Line LEDs RS-232 1-4 Serial Port

PWR LED Ports 1 through 4

Line LEDs RS-232 1-4 Serial Port

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Basic Hardware Installation

TO 230 VAC SOCKET

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Basic Hardware Installation

WBCP 0247 8350-013 8350-013-240 8350-018 8350-030 8350-036 8350-036-240.

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Basic Hardware Installation

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Security Access Registers

5. Security Access Registers

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Security Access Registers

604 Example: 604#1##

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General Notes on Programming

6. General Notes On Programming

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