Ms11 Post Charges Booklet May13

auspost.com.
au
Post charges
8 April 2013
Terms and conditions

Unless noted otherwise, prices are inclusive of GST. Charge accounts
Credit facilities are available to mail users. Ask at your local Australia Post retail outlet for applications, terms and conditions.
Dangerous goods
National, state and international safety regulations prohibit many substances from being posted. These include explosive, highly flammable, radioactive or dangerous articles. Ask at your Australia Post retail outlet for brochure SAP 8833685 (MS62).
Fuel surcharge (^)

Where indicated with the following symbol (^) prices are inclusive of a fuel surcharge. Detailed information is available online at auspost.com.au/fuelsurcharge.
Mail to Australian external territories

For charging purposes, the following locations are in the states shown and are GST-free. The locations are subject to customs regulations for letters and parcels see pages 29-35 for customs documentation. WA Christmas Island 6798 (Indian Ocean) Cocos (Keeling) Islands 6799 NSW Norfolk Island 2899 (Letters only) TAS Australian Antarctic Territory 7151 Territory of Heard Island and McDonald Island 7151
For the following products / services, the charges that apply are as per the published within Australia charges that are shown in this booklet: ordinary letter prices local delivery prices PreSort prices Clean Mail prices postage prepaid products regular and Express Post parcel charges to Norfolk Island 2899 which are at pages 14-15 and 18-19.
Same state delivery

Same state delivery includes carriage between Coolangatta and New South Wales, Tweed Heads and Queensland, Tweed Heads South and Queensland, Albury and Victoria, Lavington and Victoria, and Wodonga and New South Wales; New South Wales includes Australian Capital Territory; South Australia does not include Northern Territory.
Terms and conditions of service

The terms and conditions applicable to postal services are determined by the Board of the Australian Postal Corporation under the Australian Postal Corporation Act 1989. Available online at auspost.com.au.
Although Australia Post has made every effort to ensure the accuracy of the contents of this guide at the time of publication, Australia Post makes no warranty, guarantee or representation regarding the correctness, reliability, completeness, suitability or accuracy of the guide. The information in this guide may be revised at any time and services may be modified, added to or withdrawn without notice. Up-to-date information can be obtained from any Australia Post retail outlet. Australia Post shall not be liable to any person, whether a purchaser of this guide or not, for any loss or damage of any kind whatsoever arising from any errors or omissions, or from reliance being placed upon all or any part of the contents of this guide. Authorised by C. Corbett, Australian Postal Corporation.
Choosing the right service

Delivery in Australia
Regular and bulk mail services Letters and documents......................................................................................................................................................................5-10 Registered Post...........................................................................................................................................................................................11 Parcels, express and courier services Parcels ...................................................................................................................................................................................................... 12-16 Express Post........................................................................................................................................................................................... 17-20 Courier Post...................................................................................................................................................................................................21 Messenger Post Couriers.......................................................................................................................................................................22 Special services Articles for the blind..................................................................................................................................................................................23 Certifying documents .............................................................................................................................................................................23 Defence Forces............................................................................................................................................................................................23 Faxpost............................................................................................................................................................................................................24 Infectious biological substances........................................................................................................................................................24 Key return.......................................................................................................................................................................................................24 Philatelic items.............................................................................................................................................................................................24 Separate bags ............................................................................................................................................................................................24 Underpaid articles.....................................................................................................................................................................................24 Withdrawal from the post......................................................................................................................................................................24 Mail management Post Office Boxes and Locked Bags ...............................................................................................................................................25 Mail Redirection and Mail Holding services.................................................................................................................................26
International delivery
Service standards..................................................................................................................................................27 Charging zones........................................................................................................................................................28 Regular services Letters and documents..........................................................................................................................................................................29 International Reply Paid.........................................................................................................................................................................30 Extra Cover ...................................................................................................................................................................................................30 Delivery confirmation...............................................................................................................................................................................30 International Reply Coupons................................................................................................................................................................30 Print Post Direct Bag International...................................................................................................................................................30 Parcels..............................................................................................................................................................................................................31 Pack and Track International .............................................................................................................................................................31 Registered Post International..............................................................................................................................................................32 Express and courier services Express Post International....................................................................................................................................................................33 Express Courier International.......................................................................................................................................................34-35 Mail management International Mail Redirection.............................................................................................................................................................36 Storage / Demurrage...............................................................................................................................................................................36
Packaging............................................................................................................................................................... 37 Financial and agency services
Australian Money Orders.......................................................................................................................................................................38 Bank@Post Agency Banking............................................................................................................................................................38 Bill payments................................................................................................................................................................................................38 Identity services..........................................................................................................................................................................................38 Load&Go Reloadable Visa Prepaid Card......................................................................................................................................38 Pay it at Post................................................................................................................................................................................................38 Travel related services.............................................................................................................................................................................39 Western Union Money Transfer services.......................................................................................................................................39
Alphabetical Index ............................................................................................................ 40

4
Letters and documents

Delivery standards
delivery in Australia regular services

These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in accordance with these timetables. The delivery standards for regular mail within Australia are as follows (in business days). The Surface Mail (formerly Off Peak) service is available with PreSort Letters, Charity Mail and Acquisition Mail (see pages 8 and 9). It is based on surface / road transport and provides delivery within a two business day window. For more detail, visit auspost.com.au/presort. For delivery: Within metropolitan areas of capital cities or within the same city or town and environs Between metropolitan areas of capital cities Between metropolitan areas of capital cities and country locations Between country locations Same state 1 2 2 Other states 2 3 4
Compensation Compensation up to $50 for loss or damage during carriage may be paid at Australia Posts discretion upon production of a receipt or other proof of lodgement.
Small letters
Small letters include enveloped mail, lettersheets and unenclosed postcards. A small letter is: no larger than 130mm x 240mm no thicker than 5mm no heavier than 250g. Sealing of small letters is preferred, but if posted unsealed, the opening should not exceed 88mm. To avoid envelopes being trapped in machinery or other letters, envelopes should exceed 88mm x 138mm. Condition For delivery within Australia Small letters that are postage paid by an approved postage meter or an Australia Post business charge account Seasonal greeting card enclosed in a sealed envelope and endorsed CARD ONLY only available during November and December Priority letter* Charge per letter 60 58 55 $2.60
* For letters up to 20g, we offer the Priority letter next day delivery service. This service is only offered over the counter. For complete terms and conditions please refer to auspost.com.au/terms.

Large letters
A large letter is: rectangular in shape no larger than 260mm x 360mm no thicker than 20mm Condition For delivery within Australia Large letters that are postage paid by an approved postage meter or an Australia Post business charge account Seasonal greeting card enclosed in a sealed envelope and endorsed CARD ONLY available during November and December
delivery in Australia regular services
no heavier than 500g not a small letter. Up to 125g $1.20 $1.16 Over 125g to 250g $1.80 $1.74 Over 250g $3.00 $2.90
$1.10
Prepaid envelopes / postcards

Envelope size (mm) DL (110 x 220) C6 (114 x 162) C5 (162 x 229) C4 (324 x 229) B4 (353 x 250) Window face envelope size (mm) DL (110 x 220) C6 (114 x 162) Postcards (145 x 105) Maximum Weight (g) 250 250 500 500 500 Maximum Weight (g) 250 250 Thickness (mm) 5 5 Thickness (mm) 5 5 20 20 20 Charge per item 70 70 $1.40 $2.70 $3.20 Charge per item $1.70 Charge per pack of 10 Single pack $6.83 $6.83 $13.65 $26.33 $31.20 5+ packs $6.65 $6.65 $13.30 $25.65 $30.40
Charge per pack of 50 $34.70 $34.70 box of 500 $333.50 $333.50
Peel and stick stamps

Box of 100 60 postage stamps Box of 200 60 postage stamps $60.00 $120.00
Postage meters
Postage meters are new technology franking machines that are eligible for a reset rebate.* Ask at your local Australia Post retail outlet for details. Rebate on the postage value of every postage meter reset, excluding GST 2.5%
* International and parcel products paid for via postage meters are subject to fuel surcharges. For more detail, visit auspost.com.au/fuelsurcharge.

Conditions for same state prices
delivery in Australia bulk mail services

Bulk Mail articles attract same state prices when lodged within the same state as the delivery address (as defined in the Barcode Sort Plan). For charging purposes, the Australian Capital Territory is considered to be part of New South Wales, and South Australia does not include Northern Territory. Note: For External Territories (Norfolk Island 2899, Christmas Island 6798, Cocos (Keeling) Islands 6799 and Australian Antarctic Territories 7151) the GST free price will be the same as the GST inclusive price shown in the price tables.
Print Post
Print Post is a service for the delivery of approved periodical publications to addresses within Australia: articles measuring 260 x 360 (maximum size) x 20mm (thickness) up to 1kg in weight minimum quantity of 100 copies Refer to the Print Post Service Guide for more information. Large postcode direct Weight category Small letter
0-250 g
Local sort division
Small postcode direct

Local sort Country division
Residue
Same Country state $ 0.525 $ 0.710 0.935 1.215 1.330 1.475 1.605 1.725 1.875 1.975 3.205 3.370 3.465 3.560 3.655 3.750 3.875 4.000 4.095 4.190 $ 0.555 $ 0.670 0.820 0.970 1.070 1.160 1.250 1.335 1.430 1.500 2.550 2.665 2.780 2.875 2.990 3.085 3.200 3.295 3.390 3.485 Other state $ 0.580 $ 0.810 1.020 1.320 1.440 1.580 1.710 1.835 1.990 2.060 3.450 3.585 3.700 3.795 3.910 4.005 4.140 4.235 4.330 4.425
Same state
Metro Country
Other state
Metro
Same state
Metro Country
Other state
Metro
$ 0.470 $ 0.535 0.600 0.670 0.740 0.800 0.860 0.920 0.975 1.030 1.990 2.085 2.180 2.275 2.370 2.465 2.560 2.655 2.750 2.845
$ 0.475 $ 0.545 0.640 0.740 0.820 0.920 0.990 1.060 1.140 1.220 2.060 2.155 2.250 2.345 2.440 2.535 2.630 2.725 2.820 2.915
$ 0.485 $ 0.585 0.720 0.860 0.940 1.040 1.110 1.180 1.260 1.340 2.310 2.455 2.550 2.645 2.740 2.835 2.930 3.025 3.120 3.215
$ 0.490 $ 0.610 0.785 0.985 1.090 1.225 1.345 1.445 1.585 1.675 2.755 2.850 2.945 3.040 3.135 3.230 3.325 3.420 3.515 3.610
$ 0.500 $ 0.675 0.875 1.125 1.235 1.375 1.505 1.615 1.765 1.855 3.055 3.200 3.295 3.390 3.485 3.580 3.695 3.820 3.915 4.010
$ 0.495 $ 0.570 0.645 0.725 0.805 0.865 0.925 0.990 1.050 1.130 2.100 2.195 2.290 2.385 2.480 2.575 2.670 2.765 2.860 2.955
$ 0.500 $ 0.580 0.685 0.795 0.885 0.985 1.055 1.130 1.210 1.310 2.170 2.265 2.360 2.455 2.550 2.645 2.740 2.835 2.930 3.025
$ 0.510 $ 0.620 0.765 0.915 1.005 1.105 1.175 1.250 1.330 1.430 2.420 2.565 2.660 2.755 2.850 2.945 3.040 3.135 3.230 3.325
$ 0.515 $ 0.645 0.845 1.075 1.185 1.325 1.445 1.555 1.695 1.795 2.905 3.020 3.115 3.210 3.305 3.400 3.505 3.600 3.695 3.790
Large letter
0-50g 51-125g 126-175g 176-250g 251-300g 301-350g 351-400g 401-450g 451-500g 501-550g 551-600g 601-650g 651-700g 701-750g 751-800g 801-850g 851-900g 901-950g 951-1000g
Returns of Print Post articles

Each undeliverable article is returned to the nominated return address on the article by ordinary post. The cost of return postage, assessed at the ordinary post price, is payable by the organisation identified in the return address. For small articles, the published small letters retail prices apply. For large articles up to 500g, the published large letters prices for a given weight will apply. For articles over 500g, the published regular parcel basic charge for same state destinations will apply. 7

Letter sizes

The letter sizes in the table apply to PreSort Letter service, Charity Mail*, Acquisition Mail, Clean Mail, Impact Mail, Print Post#, Reply Paid# and Unaddressed Mail#. Size Small Small Plus Medium Large Examples DL, C6 C5 B5 C4, B4 Max weight (g) 125 125 250 500 Max dimensions (mm) 130 x 240 162 x 240 180 x 260 260 x 360 Max thickness (mm) 5 5 20 20
* Only available for Small size articles Only available for Small and Small Plus size articles # Only available for Small and Large size articles.
PreSort Letter service

The PreSort Letter service offers reduced charges to customers who sort their letters before lodgement and comply with relevant mailing conditions. Refer to the PreSort Letters Service Guide. Minimum lodgement quantity: 300 barcoded letters Weight (g) Size Regular delivery
Barcode direct tray $ Same state Other state
Surface Mail delivery

Non barcoded $
Over
Up to
Barcode direct tray Barcode Non Barcode $ residue barcoded residue Same Other $ $ $ state state
Small Small Plus Medium
0 0 0 125 0
125 125 125 250 125 250 500
0.486 0.624 0.822 1.097 0.921 1.273 1.713
0.504 0.651 0.866 1.185 0.965 1.361 1.850
0.541 0.745 0.965 1.295 1.097 1.515 1.955
0.565 0.900 1.108 1.432 1.130 1.603 2.153
0.444 0.582 0.752 0.994 0.846 1.154 1.418
0.457 0.606 0.791 1.060 0.884 1.225 1.517
0.541 0.745 0.965 1.295 1.097 1.515 1.955
0.565 0.900 1.108 1.432 1.130 1.603 2.153
Large
125 250
Charity Mail
Charity Mail charges are available to those organisations that: are endorsed as income tax exempt charitable institutions and trust funds for charitable purposes, by the Australian Taxation Office, under subdivision 50B of the Income Tax Assessment Act 1997; and have pre-sorted their small letter mail. Refer to the PreSort Letters Service Guide for more information. Minimum lodgement quantity: 300 barcoded letters Weight (g) Size Regular delivery
Barcode direct tray $ Same state Other state
Surface Mail delivery

Non barcoded $
Over
Up to
Barcode direct tray Barcode Non Barcode $ residue barcoded residue Same Other $ $ $ state state
Small
125
0.431
0.449
0.486
0.565
0.384
0.397
0.475
0.565

Acquisition Mail

Acquisition Mail is an address (non-personlised) bulk mail delivery service which allows customers to geographically target addressed mail campaigns to postcodes, suburbs (localities) or Census Collection Districts. For full conditions please refer to Acquisition Mail Service Guide. Minimum lodgement quantity: 30,000 articles Weight (g) Size Small Small Plus Over 0 0 Up to 125 125 Barcode direct tray Same state $ 0.334 0.472 Other state $ 0.347 0.496 Barcode residue $ 0.541 0.745 Non barcoded $ 0.565 0.900
Clean Mail
The Clean Mail letter service offers reduced charges to customers who present quantities of correctly machine-addressed letters. Refer to Clean Mail Service Guide. Minimum lodgement quantity: 300 articles Size Small Small Plus Weight (g) Over 0 0 Up to 125 125 Per item $ 0.565 0.900
Local country letters

Available to senders who reside or carry on business in any postcode area serviced by the delivery office or in a postcode area adjoining any of these postcode areas. Conditions: At least 50 letters, or 10 in a small community with fewer than 1,000 delivery points. Lodged over the counter at an Australia Post retail outlet of delivery. The same senders address in the local postcode area on the outside of each envelope. Size Small Medium Large 0-125g 56 80 $1.00 125g-250g $1.10 $1.45 250g-500g $1.60
Postcodes for local country letters The local country letter service operates only in the postcodes shown. 0835-0899 1970-1999 2240-2490 2500-2554 2575-2599 2640-2739 2787-2880 2890-2899 3211-3334 3342-3424 3444-3749 3812-3909 3921-3925 3945-3971 3979 3984-3999 4210-4499 4550-4899 5200-5749 6215-6507 6509-6646 6700-6799 7200-7499 7900-7999 9597-9599 9700-9799 9880-9999

Impact Mail

Impact Mail is a service offered by Australia Post for the delivery of unique or irregular shaped mail pieces. Refer to the Impact Mail Service Guide for more information. Minimum lodgement quantity: 300 articles Size Small Small Plus Postcode direct tray Same state $ 0.66 0.97 Other state $ 0.68 0.99 0.70 1.02 Area tray Same state $ Other state $ 0.72 1.04 0.76 1.12 Residue Same state $ Other state $ 0.78 1.14
Reply Paid
A Reply Paid address encourages responses to your mailings or other forms of advertising by allowing your customers to respond by mail, free of charge. Refer to the Reply Paid Service Guide for more information. Condition Barcoded, correctly addressed and formatted Non barcoded (Includes incorrect formats, incorrect barcodes and non-machineable articles) Annual fee for each Return Paid Number Small letter 45 70 Large letter 10 delivery fee plus postage 10 delivery fee plus postage $87.50
The Reply Paid charge for a large letter is calculated using large letter rates then adding the delivery fee.
Unaddressed Mail
The Unaddressed Mail service is a cost effective way to promote your business, generate store traffic or build your database. You can target private and / or business delivery points in any locality in Australia including private boxes. Intrastate Size Weight Up to 50g Over 50-100g Up to 50g Over 50-100g Over 100-250g Regular $ 0.146 0.189 0.208 0.261 0.325 Select $ 0.168 0.211 0.228 0.282 0.346 Premium Regular $ 0.183 0.236 0.260 0.326 0.406 Premium Select $ 0.210 0.264 0.285 0.353 0.433 Interstate Regular $ 0.171 0.214 0.242 0.299 0.381 Select $ 0.192 0.236 0.264 0.320 0.403
Small letter
Large letter
Regular service is when a customer targets as a minimum, all available private and / or all available business street and roadside delivery points in an individual locality or postcode. Refer to the Unaddressed Mail Service Guide. Select service is when a customer chooses to exclude available street and / or roadside delivery points from chosen localities or postcodes, or requests partial delivery to street mail, roadside mail, post office boxes, counter mail without necessarily targeting all of them. Refer to the Unaddressed Mail Service Guide.
10
Registered Post delivery in Australia regular services

Standard service
Registered Post is available with standard letters. Registered Post within Australia offers: a unique identification number for each article p roof of posting only when an article is presented at an Australia Post retail outlet counter and accompanied by a Registered Post lodgement form (8836964/65) signature obtained on delivery compensation up to $100 optional prepaid envelopes or Registered Post labels or imprints.
Prepaid envelopes
The charge for Registered Post prepaid envelopes includes the Registered Post fee and postage to anywhere in Australia. Envelope size (mm) 130 x 240 to enclose a DL envelope 353 x 250 B4 Maximum Weight (g) 250 500 Thickness (mm) 5 20 Charge per envelope $3.90 $5.10 Charge per pack of 10 Single pack $37.05 $48.45 5+ packs $35.10 $45.90
Labels and imprints

The charge for Registered Post labels and imprints covers the Registered Post fee only. Registered Post item Registered Post label on lodgement of article Prepaid Registered Post labels Registered Post imprint single box of 50 Charge $3.20 per article $3.20 per article $135.00 per box $2.70 per article
Extra Cover
Extra Cover on Registered Post articles: $1.50 per $100, or part thereof, in excess of $100 and up to $5,000
Delivery confirmation
The sender of a Registered Post article receives a card signed by the recipient. Charge per article purchased at the time of lodgement plus postage and Registered Post fee. $2.10
Person-to-person
The Registered Post article must be signed for by the person named in the address. Charge per article plus postage and Registered Post fee. $5.80
11
Parcels delivery in Australia regular services

Delivery standards
These timetables are guidelines only and based on reasonable expectations and experience. Australia Post will not be liable for any loss or damage (including but not limited to consequential loss) for damage resulting from a failure to deliver in accordance with these timetables. The table shows the expected number of business days to deliver parcels within Australia. For delivery times between specific points, please confirm at your local Australia Post retail outlet, as local conditions can affect normal standards. Within same state Service Posted for delivery Within metropolitan areas of capital cities or within the same city or town or environs Parcel Post Between a metropolitan area of a capital city and a country location* Between country locations* *For more detail, visit auspost.com.au/pac or call 13 POST (13 7678). To other states Service Posted for delivery Between Sydney / Brisbane; Sydney / Melbourne; Melbourne / Canberra; Melbourne / Adelaide Parcel Post Between Sydney / Adelaide; Melbourne / Brisbane; Melbourne / Tasmania; Adelaide / Canberra Between other capital cities* To other interstate locations* *For more detail, visit auspost.com.au/pac or call 13 POST (13 7678). Compensation Compensation up to $50 for loss or damage during carriage may be paid at Australia Posts discretion upon production of a receipt or other proof of lodgement. Cubing For parcels over 1kg that are square or rectangular in shape, Australia Post will assess charges according to their actual weight or cubic weight equivalent, whichever is greater. The cubic weight is the parcels volume in cubic metres multiplied by 250. Australia Post reserves the right to also apply cubic charges to a parcel weighing less than 1kg, and to parcels that are irregular or cylindrical in shape. Delivery by (business day after posting) 2 to 3 days Delivery by (Business day after posting) Up to 2 days Up to 4 days Up to 5 days
3 to 4 days 5 to 6 days Please ask at your local Australia Post retail outlet
12
Parcels delivery in Australia regular services

Maximum weight and size of a parcel accepted over the counter Maximum weight Maximum length Maximum dimemsion 22kg The greatest linear dimension must not exceed 105cm The maximum cubic dimensions must not exceed 0.25m3
For more detailed information refer to the Parcel Post Guide (SAP8833732). In some instances an Australia Post retail outlet may not have capacity to weigh parcels up to 22kg. In these instances, the Australia Post retail outlet will accept the parcel if a charge can be agreed to, if not, the Australia Post retail outlet may refuse to accept the article.
Prepaid Parcel Post satchels^ (refer to page 3)

Prepaid Parcel Post satchels have a fixed price for delivery by road to anywhere in Australia. Dimensions (mm) Small (220 x 355) Medium (310 x 405) Large (435 x 510) Maximum weight 500g 3000 (3kg) 5000 (5kg) Charge per item $8.25 $13.40 $16.70 Per pack of 10 1-9 packs $78.40 $127.30 $158.65 10+ packs $72.20 $117.25 $146.15
Cash-on-delivery (COD) within Australia

COD cannot be used with prepaid Parcel Post satchels. Extra Cover may be purchased for loss or damage to a limit of $5,000. Ask for COD lodgement form 8832967. Description Postage and fees only, collected from addressee Collection of money from addressee and remittance to sender plus any collection of postage or fees from the addressee Application for statement of delivery Application for return of article Extra Cover Charges per article $8.35 plus postage $11.75 plus postage $2.45 extra An additional $17.15 plus cost of any telephone calls, electronic messages, or return postage $1.50 per $100, or part thereof up to $5,000
Return Paid parcels

Return Paid parcels enables your customers a convenient way to return parcels to a designated location, free of charge. These can be commercial returns or parcels containing items for further analysis or processing. Weight (g) Up to 500g 500g to 5kg 5kg to 10kg 10kg to 22kg Annual fee for each Return Paid Number Charge per regular parcel $6.35 $10.50 $15.10 $19.95 $87.50
13
Parcels delivery in Australia

Small parcels^ (refer to page 3)
The charge for small parcels up to 500g does not depend on distance. Small parcels up to 500g $6.95
*^ (refer to page 3) Regular parcels over 500g up to 22kg.

Basic charges: $8.95 for destinations in the same state $11.45 for interstate destinations ($10.45 for Norfolk Island). PLUS distance charge per kg, or part thereof, calculated from the table below: Lodgement Zone N1 $ Sydney Other New South Wales Melbourne Other Victoria Brisbane Near Queensland Middle Queensland North Queensland Adelaide Other South Australia Northern Territory Perth Middle Western Australia North Western Australia Tasmania N1 N2 V1 V2 Q1 Q2 Q3 Q4 S1 S2 NT1 W1 W2 W3 T1 0.00 0.90 0.95 1.30 0.95 1.65 2.55 2.90 1.00 2.25 5.20 2.15 4.75 4.90 2.10 N2 $ 0.90 1.00 1.30 1.40 1.60 1.95 2.90 3.10 1.70 2.60 5.30 4.30 4.95 5.25 3.00 Destination zone V1 $ 0.95 1.30 0.00 0.90 1.25 2.45 2.90 3.30 0.95 1.60 5.20 2.15 4.00 4.90 1.00 V2 $ 1.30 1.40 0.90 1.00 2.55 3.00 3.15 4.10 1.30 1.95 5.30 4.00 4.65 5.25 1.90 Q1 $ 0.95 1.60 1.25 2.55 0.00 0.90 1.10 1.65 1.55 2.90 4.55 2.70 4.65 4.80 2.80 Q2 $ 1.65 1.95 2.45 3.00 0.90 1.00 1.15 1.70 2.60 3.80 4.65 4.30 4.90 5.20 4.20
*For details on Cubing refer to page 12.
Postcode Zone New South Wales
Parcel zones for distance charges

1. Use the table to the right to find the lodgement and destination zone codes. 2. Use the zone codes in the tables above to calculate the distance charge per kilogram. 3. Add the total distance charge to the appropriate basic charge.
For regular parcels to and from Christmas Island 6798, Cocos (Keeling) Islands 6799 and Australian Antarctic Territories 7151, divide published rates by 1.1 and round to the nearest 5 cents for the basic charge and the nearest cent for the distance charge. lowercharge.
0200-0299 N2 1000-2263 N1 2264-2484 N2 2485-2486 N2/Q1 2487-2499 N2 2500-2530 N1 2531-2554 N2 2555-2574 N1 2575-2639 N2 2640-2641 2648 2715 2717-2719 V2/N2 V2 V2 V2 2642-2647 N2 2649-2714 N2 2716 N2
Use whichever zone offers the For charging purposes, these postcodes
are considered to be part of Victoria. (2880) is considered to be part of SouthAustralia.
For charging purposes, Broken Hill
14
Example: A regular parcel, weight 5.1 kg, is in postcode 2593 (zone N2) for delivery to postcode 0800 (zone NT1). Basic charge: $11.45 Distance charge: $4.95 per kg or part thereof = $4.95 x 6 = $29.70 Total charge: $11.45 + $29.70 = $41.15 Destination zone Q3 $ 2.55 2.90 2.90 3.15 1.10 1.15 1.00 1.20 3.60 4.15 4.65 4.45 5.20 5.35 4.65 Q4 $ 2.90 3.10 3.30 4.10 1.65 1.70 1.20 1.15 4.15 4.45 3.70 4.90 5.35 5.50 5.25 S1 $ 1.25 1.80 0.95 1.30 1.90 2.60 3.60 4.15 0.00 0.90 4.55 2.15 4.00 4.45 2.15 S2 $ 2.25 2.80 1.60 1.95 2.90 3.80 4.15 4.45 0.90 1.00 5.30 4.00 4.20 4.95 3.45 NT1 $ 4.90 4.95 4.90 4.95 4.00 4.10 4.10 3.25 4.00 4.65 1.60 4.90 4.95 4.65 4.90 W1 $ 2.80 4.45 2.80 4.15 2.70 4.30 4.45 4.90 2.15 4.00 5.20 0.00 0.90 1.65 2.85 W2 $ 4.80 5.20 4.45 4.85 4.65 4.90 5.20 5.35 3.75 4.10 5.30 0.90 1.00 1.70 4.90 W3 $ 4.95 5.35 4.95 5.35 4.80 5.20 5.35 5.55 4.30 4.95 5.30 1.65 1.70 1.60 5.20 T1 $ 2.20 3.20 1.30 1.90 2.80 4.20 4.65 5.25 2.70 3.55 5.20 3.20 4.95 5.25 0.55 NF $ 3.40 3.65 4.00 4.00 4.00 4.90 5.35 6.05 4.30 5.75 8.40 6.45 7.90 7.90 5.60
Postcode Zone New South Wales (cont) 2720-2730 N2 2731-2739 V2 2740-2786 N1 2787-2879 N2 2880 S2 2881-2889 N2 2890 N1 2891-2898 N2 2899 NF 2900-2999 N2 Victoria 3000-3220 V1 3221-3334 V2 3335-3341 V1 3342-3424 V2
Postcode Zone Victoria (cont) 3425-3443 V1 3444-3688 V2 3689-3690 V2/N2 3691-3749 V2 3750-3811 V1 3812-3909 V2 3910-3920 V1 3921-3925 V2 3926-3944 V1 3945-3971 V2 3972-3978 V1 3979 V2 3980-3983 V1 3984-3999 V2 8000-8999 V1
Postcode Zone Queensland 4000-4224 Q1 4225 N2/Q1 4225-4299 Q1 4300-4449 Q2 4450-4499 Q3 4500-4549 Q1 4550-4699 Q2 4700-4805 Q3 4806-4899 Q4 9000-9299 Q1 9400-9596 Q1 9597-9599 Q2 9700-9799 Q1 9880-9919 Q2 9920-9959 Q3 9960-9999 Q4
Postcode Zone South Australia 5000-5199 S1 5200-5749 S2 5800-5999 S1 Northern Territory 0800-0999 NT1 Western Australia 6000-6214 W1 6215-6699 W2 6700-6799 W3 6800-6999 W1 Tasmania 7000-7999 T1
15

Within 50km parcels^ (refer to page 3)
Parcels lodged at an office within 50km of the delivery office attract a fixed price. Regular parcels over 500g $8.95 per parcel
Local country parcels^ (refer to page 3)

The local country parcels service is for a parcel lodged at the same office that will deliver it. Parcels up to 500g Parcels over 500g Parcels over 500g (where delivery includes carriage by air) Postcodes for local country parcels The local country parcels service operates only in the postcodes shown. 0835-0899 1970-1999 2240-2490 2500-2554 2575-2599 2640-2739 2787-2880 2890-2899 3211-3334 3342-3424 3444-3749 3812-3909 3921-3925 3945-3971 3979 3984-3999 4210-4499 4550-4899 5200-5749 6215-6507 6509-6646 6700-6799 7200-7499 7900-7999 9597-9599 9700-9799 9880-9999 $3.95 per parcel $5.70 per parcel $19.40 per parcel
Parcel transfer fee

Transfer of a parcel awaiting collection from one Australia Post retail outlet to another (to arrange please call 13 POST (13 7678). Parcels over 500g $5.70 per parcel
Medical / Educational remote area parcel service^ (refer to page 3)

This is a service for health and educational material being sent to or from people living in remote areas. This service is subject to conditions of eligibility and applies only to parcels being sent to or from a defined list of remote postcodes. The conditions for use of this service and list of postcodes are available at your local Australia Post retail outlet and auspost.com.au. Parcels up to 5kg Local parcels Small Up to 500g Large over 500g up to 5kg $6.95 $2.10 $3.20
Add-on features
Signature on Delivery (SOD) Provides delivery confirmation with capture of signature at time of delivery. Extra Cover for loss or damage. This service can only be purchased with the Signatureon Delivery option. $2.95 $1.50 per $100, or part thereof up to $5,000
16
Express Post delivery in Australia

Express Post
Express Post network guarantee Express Post guarantees delivery of your prepaid envelope, parcel or satchel the next business day only within the Express Post network. Ask at your Australia Post retail outlet or visit auspost.com.au/expresspost for details of the Express Post network. If your article is not delivered as guaranteed when sent within the Express Post network, it will be replaced free of charge, (or for parcels the postage will be refunded) on production of the barcode number on the Sender to keep tab or customer receipt. Prompt delivery on a non-guaranteed basis is given to Express Post articles posted to or from places outside the Express Post network guarantee. For more information about the Express Post network ask at your Australia Post retail outlet or visit auspost.com.au/expresspost. How to ensure delivery as guaranteed Lodge your Express Post article: In a yellow street posting box Lodge your Express Post article: Over the counter of an Australia Post retail outlet in the Express Post network On a business day (Monday to Friday) by: 6pm (earlier in Perth suburbs and some provincial cities) On a business day (Monday to Friday) by: 5pm (earlier in some provincial and suburban Australia Post retail outlets)
Prepaid product details^ (refer to page 3)

Express Post envelopes (mm) (for documents only) DL (110 x 220) windowface C5 (162 x 229) B4 (250 x 353) Express Post satchels (mm) Small (220 x 353) Medium (310 x 405) Large (435 x 510) Maximum Weight (g) 500 500 500 Thickness (mm) 20 20 20 Charge per item $5.55 $5.80 $6.95 Charge per item $10.55 $14.80 $23.60 Charge per pack of 10 1-9 packs $54.10 $56.55 $67.75 10+ packs $52.75 $55.10 $66.05
Maximum weight (g) 500 3,000 (3kg) 5,000 (5kg)
Charge per pack of 10 1-9 packs $100.25 $140.60 $224.20 10+ packs $92.35 $129.50 $206.50
Senders must always sign the Aviation Security and Dangerous Goods Declaration.
17

Small parcels^ (refer to page 3)
The charge for small parcels up to 500g does not depend on distance. Express Post parcel up to 500g $9.55
*^ (refer to page 3) Express Post parcels over 500g up to 22kg.

Basic charge: $12.35 for destinations in same state $13.40 for interstate destinations ($12.20 for Norfolk Island). Plus distance charge per kg, or part thereof, calculated from the table below: Lodgement Zone N1 $ Sydney Other New South Wales Melbourne Other Victoria Brisbane Near Queensland Middle Queensland North Queensland Adelaide Other South Australia Northern Territory Perth Middle Western Australia North Western Australia Tasmania N1 N2 V1 V2 Q1 Q2 Q3 Q4 S1 S2 NT1 W1 W2 W3 T1 0.00 2.35 4.00 4.60 4.10 4.95 7.20 9.80 5.40 6.20 10.85 9.95 11.45 16.65 4.00 N2 $ 2.60 3.70 6.85 7.45 6.95 7.80 10.35 13.25 8.25 9.25 14.45 13.45 15.00 20.85 6.85 Destination zone V1 $ 4.00 6.20 0.00 0.90 5.40 6.20 8.45 11.05 3.45 4.20 10.85 8.10 9.50 14.80 3.25 V2 $ 5.10 7.45 0.90 1.00 6.60 7.45 9.95 12.90 4.40 5.40 12.90 9.65 11.15 17.10 4.20 Q1 $ 4.10 6.30 5.40 5.95 0.00 0.90 3.15 5.80 5.60 6.35 10.05 11.25 12.60 17.95 6.55 Q2 $ 5.50 7.80 6.85 7.45 1.00 1.20 3.80 6.60 7.05 7.95 12.05 13.35 14.90 20.75 8.15
*For details on Cubing refer to page 20.
Parcel zones for distance charges

1. Use the table to the right to find the lodgement and destination zone codes. 2. Use the zone codes in the tables above to calculate the distance charge per kilogram. 3. Add the total distance charge to the appropriate basic charge.
For Express Post parcels to and from Christmas Island 6798, Cocos (Keeling) Islands 6799 and Australian Antarctic Territories 7151, divide published rates by 1.1 and round to the nearest 5 cents for the basic charge and the nearest cent for the distance charge. charge.
Use whichever zone offers the lower For charging purposes, these postcodes
are considered to be part of Victoria.
For charging purposes, Broken Hill
(2880) is considered to be part of South Australia.
Note: The table to the right represents the Australia Post delivery network. For details of the Express Post network for which next business day guarantee is available, ask at your Australia Post retail outlet or visit auspost.com.au/expresspost.
Postcode Zone New South Wales 0200-0299 N2 1000-2263 N1 2264-2484 N2 2485-2486 N2/Q1 2487-2499 N2 2500-2530 N1 2531-2554 N2 2555-2574 N1 2575-2639 N2 2640-2641 V2/N2 2642-2647 N2 2648 V2 2649-2714 N2 2715 V2 2716 N2 2717-2719 V2
18
Example: An Express Post parcel, weight 1.9kg, is in postcode 3141 (zone V1) for delivery to postcode 2630 (zone N2). Basic charge: $13.40 Distance charge: $6.85 per kg or part thereof = $6.85 x 2 = $13.70 Total charge: $13.40 + $13.70 = $27.10 Destination zone Q3 $ 7.95 10.35 9.35 9.95 3.50 3.80 3.10 6.70 9.55 10.45 14.55 16.20 17.70 23.55 10.95 Q4 $ 10.85 13.25 12.25 12.90 6.40 6.60 6.70 5.85 12.50 13.35 15.10 19.00 20.65 26.50 14.10 S1 $ 5.40 7.45 3.45 4.00 5.60 6.35 8.60 11.25 0.00 0.90 9.50 7.20 8.60 13.80 4.45 S2 $ 6.85 9.25 4.65 5.40 7.05 7.95 10.45 13.35 1.00 1.10 11.40 8.85 10.45 16.30 5.85 NT1 $ 12.05 14.45 12.05 12.90 11.15 12.05 14.55 15.10 10.55 11.40 5.40 16.70 17.90 13.05 14.55 W1 $ 9.95 12.15 8.10 8.70 11.25 12.05 14.60 17.10 7.20 8.00 14.85 0.00 1.35 6.55 11.05 W2 $ 12.70 15.00 10.55 11.15 14.00 14.90 17.70 20.65 9.55 10.45 17.90 1.50 1.90 8.75 13.80 W3 $ 18.50 20.85 16.40 17.10 19.90 20.75 23.55 26.50 15.30 16.30 13.05 7.25 8.75 1.90 19.65 T1 $ 4.00 6.20 3.25 3.80 6.55 7.35 9.90 12.55 4.45 5.30 13.10 11.05 12.45 17.70 0.60 NF $ 7.70 10.05 10.20 10.85 7.70 10.05 12.90 15.20 11.15 12.05 17.30 15.50 17.10 22.95 10.85
Postcode Zone New South Wales (cont) 2720-2730 N2 2731-2739 V2 2740-2786 N1 2787-2879 N2 2880 S2 2881-2889 N2 2890 N1 2891-2898 N2 2899 NF 2900-2999 N2 Victoria 3000-3220 V1 3221-3334 V2 3335-3341 V1 3342-3424 V2
Postcode Zone Victoria (cont) 3425-3443 V1 3444-3688 V2 3689-3690 V2/N2 3691-3749 V2 3750-3811 V1 3812-3909 V2 3910-3920 V1 3921-3925 V2 3926-3944 V1 3945-3971 V2 3972-3978 V1 3979 V2 3980-3983 V1 3984-3999 V2 8000-8999 V1
Postcode Zone Queensland 4000-4224 Q1 4225 N2/Q1 4225-4299 Q1 4300-4449 Q2 4450-4499 Q3 4500-4549 Q1 4550-4699 Q2 4700-4805 Q3 4806-4899 Q4 9000-9299 Q1 9400-9596 Q1 9597-9599 Q2 9700-9799 Q1 9880-9919 Q2 9920-9959 Q3 9960-9999 Q4
Postcode Zone South Australia 5000-5199 S1 5200-5749 S2 5800-5999 S1 Northern Territory 0800-0999 NT1 Western Australia 6000-6214 W1 6215-6699 W2 6700-6799 W3 6800-6999 W1 Tasmania 7000-7999 T1
19

Cubing For parcels over 1kg that are square or rectangular in shape, Australia Post will assess charges according to their actual weight or cubic weight equivalent, whichever is greater. The cubic weight is the parcels volume in cubic metres multiplied by 250. Australia Post reserves the right to also apply cubic charges to a parcel weighing less than 1kg, and to parcels that are irregular or cylindrical in shape. Maximum weight and size of a parcel accepted over the counter For more detailed information refer to the Parcel Post Guide. Maximum weight Maximum length Maximum dimension 22kg The greatest linear dimension must not exceed 105cm The maximum cubic dimension must not exceed 0.25m3
In some instances an Australia Post retail outlet may not have capacity to weigh parcels up to 22kg. In these instances, the Australia Post retail outlet will accept the parcel if a charge can be agreed to, if not, the Australia Post retail outlet may refuse to accept the article. Compensation Compensation up to $50 for loss or damage during carriage may be paid at Australia Post discretion upon production of a receipt or other proof of carriage.
Add-on features
Signature on Delivery (SOD) Provides delivery confirmation with capture of signature at time of delivery. Extra Cover for loss or damage. This service can only be purchased with the Signatureon Delivery option. $2.95 $1.50 per $100, or part thereof up to $5,000
20
Courier services delivery in Australia

Courier Post
Courier Post offers same day delivery of your satchel or parcel by close of business, if lodged at an Australia Post retail outlet within the Courier Post network before 2pm. Australia Post will not be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in accordance with these timeframes. Courier Post includes a signature on delivery and items are tracked within the network. Courier Post products can only be sent from metropolitan to metropolitan locations within the same state and within the Courier Post network. For detailed information about the Courier Post network ask at your Australia Post retail outlet or visit auspost.com.au. For other courier services (Messenger Post Couriers) refer page 22. For same day delivery Lodge your Courier Post satchel or parcel: Over the counter of an Australia Post retail outlet in the Courier Post network Size Courier Post Medium 3kg satchel (310mm x 405mm) Courier Post articles up to 22kg Introductory offer (valid from 8 April to 30 June 2013) On a business day (Monday to Friday) by: 2pm Maximum weight 3kg 22kg Charge per item $34.95 $34.95
$29.95 for 3kg satchels and articles up to 22kg
Add-on feature
Extra Cover for loss or damage. $1.50 per $100, or part thereof up to $5,000
21
Courier services delivery in Australia

Messenger Post Couriers
Messenger Post Couriers offer a range of time-critical, on-demand and customised regular courier services. Services are available in the metropolitan areas of all major capital cities. All services provide proof of delivery and online booking and tracking. After hours, public holidays and weekend services are also provided. For further details or to book these services, phone 13 13 20 or visit www.messengerpostcouriers.com.au.
On-demand courier services

Metro ad-hoc services Service Standard Express Immediate Priority Service description Our most economical service For more urgent items For extremely urgent jobs that need to be delivered right away Delivery times 3hrs 4.5 hrs* 1.5hrs 3 hrs* 1+ hour* Booking times 8am 4pm 8am 5pm 8am 6pm
*Delivery times are dependant on distance and refer to pickup ready time as nominated by the customer. Deliveries scheduled after 7pm will incur an after hours surcharge. Vehicle Bike Up to 5kg Courier Up to 25kg Wagon Up to 125kg Half Tonne / Van Up to 500kg Full Tonne / Van Up to 1000kg Standard Standard CBD bike Express Express CBD bike Immediate Priority Immediate priority CBD bike Immediate priority courier Immediate priority wagon Immediate priority half van Immediate priority full van Load Envelope or item that fits within a bike pannier or luggage box Fit front seat of vehicle Approx. 1 trolley load Half van Full van
Standard courier Standard wagon Standard half van Standard full van
Express courier Express wagon Express half van Express full van
Note: Not all services are available in all states or from all suburbs. Average delivery times are usually shorter than times listed above, however deliveries may on occasion be subject to delays due to factors outside our control.
Customised regular courier services

All regular courier delivery elements such as routes, destinations and delivery times are determined in accordance with business requirements and the route is optimised for efficiency and reliability. Mail pickup and delivery Drivers are assigned for timely mail deliveries to and from the Australia Post retail outlet. Inter-office satchel delivery Pickup and delivery of internal mail between branch offices for same day or overnight deliveries. Set runs Tailored set run solutions. Operating at set times from point-to-point or multiple-points with a designated driver. Specialised Healthcare services 24/7 24/7 services designed to meet various requirements, whether there is a need for strict timeframe constraints, temperature sensitive deliveries or a strong focus on security. Distribution services A specialised whole of business approach designed to deliver a secure, reliable and cost efficient distribution model to specifically meet your requirements.
22
Special services delivery in Australia

Articles for the blind
Certain items may be sent free of charge, or at concessional rates, subject to conditions of eligibility. Ask at your local Australia Post retail outlet. Items must have the special symbol on the address side or Materials for the use of the Blind or similar words. Weight Within Australia Letter Regular parcels International Sea Mail Air Mail Up to 7kg Up to 250g Over 250g to 500g Per 500g therafter up to 7kg maximum No charge No charge 50 50 Up to 500g Up to 7kg No charge No charge Charge per article
Certifying documents
For each document that is certified as being a true copy of the original. For more details on this service ask at your Australia Post retail outlet or visit auspost.com.au/personal/witnessing-documents. $4.95
Defence Forces
Normal postal charges apply to articles addressed to members of the Defence Forces serving within Australia or overseas. Check pages 29-35 for Customs requirements. Exceptionally, within-Australia charges apply to items addressed to HMA ships (irrespective of location) or an overseas Australian Forces Post Office (AFPO). Please note: Special charging arrangements may be applicable to Australian Defence Force members deployed overseas as part of peacekeeping or other activities, please check at your local Australia Post retail outlet or phone 13 POST (13 7678). For mail delivery to: An AFPO Address on item: Serial No, Rank and Name Name of unit AFPO (insert number of AFPO) AUSTRALIAN DEFENCE FORCES NSW 2890 Serial No, Rank and Name Name of HMA ship Warships Relevant state capital city mail centre (see below) AUSTRALIAN DEFENCE FORCES NSW 2890 MELBOURNE VIC 3000 ADELAIDE SA 5000 BRISBANE QLD 4000 HOBART TAS 7000 PERTH WA 6958 PERTH WA 6958 (West coast-based ships) AUSTRALIAN DEFENCE FORCES NSW 2890 (Ships based other than on West Coast) AUSTRALIAN DEFENCE FORCES NSW 2890
An HMA ship
An HMA ship at a known Australian location
An HMA ship at an unknown Australian location An HMA ship overseas
23
Special services
FaxPost
FaxPost is a public access domestic and international facsimile service. Refer page 28 for participating Bureaufax countries. FaxPost does not offer a service for the transmission of faxes to ships at sea or via satellites such as Inmarsat. To Australia First page From Australia From overseas $5.00 $5.00 Per additional page $1.25 $1.25 First page $10.00 To overseas Per additional page $2.50
Infectious biological substances

Destination (within Australia) Same state (See page 3) Other state Charge $25.50 basic charge plus 75 per kg or part thereof $33.00 basic charge plus $4.00 per kg or part thereof
Key return
For the return of hotel or motel keys within Australia. $4.20 each article (includes postage)
Philatelic items
Prices for first day covers, souvenir covers, stamp packs and maximum cards vary according to issue. Refer to auspost.com.au/stamps. Blank first day covers or souvenir covers without stamps Affixing stamps to client's own covers 30 each or 25 each for 1,000 or more 10 per cover
Separate bags
For live bees, leeches, and silkworms packed in the prescribed manner and sent within Australia. $4.20 each bag, plus postage
Underpaid articles
Any article on which the postage due exceeds the postage paid. Postage includes any special fee payable (eg Registered Post fee). $1.50 each item, plus deficient postage
Withdrawal from the post

Senders can withdraw lodged articles only with a valid reason. $25.00 each article, plus cost of any telephone calls or electronic messages and return postage (regular parcels)
24
Post office boxes and locked bags delivery in Australia

Post office boxes and locked bags annual charges
The service year for post office boxes is calculated from 1 April to 31 March. For services leased between 1 May to 31 January, pro rata fees are payable in advance for the remainder of the service year. The pro rata charge for each month is one twelfth of the annual fee. Any lease that starts in February or March will include charges for a full year in addition to pro rata fees. Australia Post calculates charges for post office boxes from the first day of the month in which the service starts to the last day of the month in which the service ends. Service* Standard Pay on Regular time# $99 $104 $146 $151 $197 $202 $237 $242 $460 $465 $355 $360 Standard $267 Specified** Pay on Regular time# $156 $161 $237 $242 $316 $321 $392 $397 $739 $744 $480 $485 Specified** $360 General post office Pay on Regular time# $223 $228 $348 $353 $450 $455 $550 $555 $885 $890 $595 $600 General post office $435 Reduced rate*** Pay on Regular time# $23.00 $28.00 $39.50 $44.50 $59.50 $64.50 $93.00 $98.00 Reduced rate*** $76
Small post office box Medium post office box A4 post office box Large post office box Jumbo post office box Locked bag
Combined service
Service* Bag / tray with post office box (plus post office box charge)
Mail2Day annual charges

Service not available at all retail outlets. Email notification $55 SMS notification $89 Locked bag The bag-holder may supply a padlock and, if supplied, must provide the post office with a key
Key charge
Initial key charge $9 for two keys. $9 for each additional / replacement key New locks for post office boxes $25
Administration fees
Transfers $25 Re-activation fee $25 Cancellations by customers $25, unused service fees exceeding $25 are refunded
Private bags
For deliveries by mail contractor or to addressees whose premises are beyond the areas serviced by postal delivery officers. Deliveries each week Pay on time# Regular 1 to 3 $86 $91 4 or more $163 $168
Mail bag purchase

Available to locked bag and private mail bag holders only. Size Dimensions (mm) Large 900 x 740 Small 760 x 460 Price $52 $45
Private post-box service
A private post-box installed within a business or other premises and periodically cleared by Australia Post. Service Pay on time# Regular Ground floor site $1,375 $1,380 Above ground floor site $1,695 $1,700 Clearance on weekends and public holidays $380
*All sizes not available at all outlets. **Canberra, Hobart and Darwin GPOs and certain other post offices as determined by Australia Post. ***The Reduced Rate applies where the frequency of mail delivery by Australia Post to that customers address (residential or business) is once a week or less. The Reduced Rate will not apply where that customer: (a) resides on a houseboat or other water vessel, or (b) where the customers address (residential or business) is located on a private road (such as a caravan park, gated community, retirement village, defence force barracks etc). #Pay on Time is available to existing post office box and bag customers who renew their service by 31 March 2013.
25
Mail redirection and mail holding services

delivery in Australia
Mail redirection and mail holding services
For redirecting your mail overseas, refer to page 36. Application forms are available at your local Australia Post retail outlet or can be downloaded from auspost.com.au/mail-redirection. Mail redirection service Applicant Concession* Private Business and government Mail holding service Applicant Concession First week of service Subsequent weeks of service First week of service Subsequent weeks of service Charge $7.00 per week $2.30 per week $15.00 per week $5.00 per week $48.50 per month 1 Month $8.75 $17.50 $55.00 3 Months $14.50 $30.00 $150.00 6 Months $20.50 $45.00 $300.00 12 Months $36.00 $78.00 $556.00
Private Business and government
*Eligibility for concession for mail redirection and mail holding services Eligible concession cardholders, and their dependents, must be listed on one of the following cards to be eligible to receive the concession rate for Mail Redirection or Mail Holding services. Issuer Centrelink Department of Veteran Affairs Centrelink Card Type Pensioner Concession Card (PCC) Pensioner Concession Card (DVA-PCC) Health Care Card, Type Sickness Allowance only (HCC-Type SA only)
Refunds for mail redirection and mail holding services The following refunds are available to customers who cancel their domestic Mail Redirection or Mail Holdingservice. Applicant Concession Service Mail Redirection Period cancelled First month Subsequent months Mail Holding Mail Redirection First week Subsequent weeks First month Subsequent months Mail Holding Mail Redirection Mail Holding First week Subsequent weeks Business and government First month Subsequent months Refund Nil $2.50 per unused whole month Nil $2.00 per unused whole week Nil $5.00 per unused whole month Nil $4.00 per unused whole week Nil $30.00 per unused whole month
Private
26
International delivery service standards

Compensation
Compensation up to $50 ($100 for Registered Post International letters and merchandise) for loss or damage during carriage may be paid at Australia Posts discretion, for uninsured articles lodged in Australia, upon production of a receipt or other proof of lodgement.
Country restrictions
For specific country restrictions, refer to the International Post Guide (SAP8838525) or online at auspost.com.au/international
Courier
Express Courier International provides door to door delivery of documents and goods up to 20kg. Lodge at any Australia Post retail outlet or phone 1800 007 678 for courier pick up within metropolitan areas of major cities. Express Courier International also offers full tracking and signature on delivery.
Extra Cover
Extra Cover is not available with Registered Post International.
International post and the GST

Unless indicated otherwise, international post charges are GST-free. A range of specially designed GST-free stamps is available for international mail. If you use a postage meter to apply postage to international mail, you are required to apply postage at 10 percent above the published rate to offset input credits you may claim. If you wish to use domestic stamps on international mail, then you are required to affix postage at 10 percent above the published rate.
Priority
Express Post International parcels offers priority handling, basic tracking and signature on delivery.* Express Post International letters guarantees international despatch next working day when items are posted within the Express Post Australiawide network and flights are available.
Sea Mail parcels

Sea Mail is the most economical method for overseas parcel delivery, particularly for heavy items posted to Europe, Africa or America. Available for zones 4, 6 ,7 and 8 only.
Standard
Air Mail is the economical service for routine letters, documents and parcels up to 20kg. Extra Cover is available to most countries. Pack and Track International is a delivery service that provides proof of postage and tracking from acceptance to delivery. This service is available when sending items weighing between 0 - 2kg and which are valued at less than AU$500 to our key lanes. Registered Post International is a reliable delivery of letters and parcels (<2kg) within 3-10 business days, with signature on delivery in most destinations for added peace of mind. *Refer to auspost.com.au/international
27
International delivery charging zones

The following countries together account for more than 93 per cent of outgoing international mail. For countries not in the list, ask at your local Australia Post retail outlet, visit auspost.com.au/international or call 13 POST (13 7678). Destination country Austria Belgium Canada China Denmark Fiji Finland France Germany Greece Hong Kong China India Indonesia Ireland Israel Italy Japan Korea, South Malaysia Malta Netherlands New Caledonia New Zealand Norway Papua New Guinea Philippines Poland Singapore Solomon Islands South Africa Spain Sri Lanka Sweden Switzerland Taiwan Thailand United Kingdom USA Vietnam Fax Post Zones Letter Rest of the world Rest of the world Rest of the world Asia Pacific Rest of the world Asia Pacific Rest of the world Rest of the world Rest of the world Rest of the world Asia Pacific Asia Pacific Asia Pacific Rest of the world Rest of the world Rest of the world Asia Pacific Asia Pacific Asia Pacific Rest of the world Rest of the world Asia Pacific New Zealand Rest of the world Asia Pacific Asia Pacific Rest of the world Asia Pacific Asia Pacific Rest of the world Rest of the world Asia Pacific Rest of the world Rest of the world Asia Pacific Asia Pacific Rest of the world Rest of the world Asia Pacific Parcels 7 7 4 2 7 5 7 6 6 7 2 3 3 6 8 6 2 3 3 7 6 5 1 6 5 5 7 3 5 7 6 5 6 6 3 3 6 4 3 Air 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 Maximum parcel weight kg Sea 20 20 20 ECI / EPI 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 2 2 2 2 2 2 PTI RPI 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2
20
20 20 20 20

20 20 20

20 20

20

20

20 20
20 20

20 20
28
Regular services Letters and documents

Air Mail / Aerogrammes / Postcards / Greeting cards^ (refer to page 3)
Weight Up to 50g Over 50g up to 250g Over 250g up to 500g Single aerogramme to any destination Postcards (non prepaid) Greeting cards must be enclosed in a sealed small letter envelope and endorsed CARD ONLY. Only during November and December, seasonal greeting cards up to 20g, enclosed in a sealed small letter size envelope and endorsed CARD ONLY. New Zealand $1.75 $4.50 $9.75 Asia Pacific $1.85 $4.65 $11.15 Rest of the world $2.60 $6.45 $15.50 $1.70 $1.70 $1.70 $1.65
Letters include postcards / greeting cards that are over 20g or exceed the size of a small letter. See page 8 for letter sizes. No customs form required for letters and documents. Use CN22 for contents value up to $500 and CP72 for over $500.
Prepaid Air Mail envelopes / Postcards^ (refer to page 3)

For letters, documents and postcards to any destination. No customs form required for letters and documents. Use CN22 for contents value up to $500 and CP72 for over $500. Envelopes size (mm) DL (110 x 220) C4 (324 x 229) Postcards (145 x 105) Maximum Weight (g) 50 250 Thickness (mm) 5 20 Charge per article $2.90 $7.90 $1.70 Charge per pack of 10 single pack $27.55 $75.05 5+ packs $26.10 $71.10 -
29
International delivery Regular services International Reply Paid,

Extra Cover, delivery confirmation, International Reply Coupons, Print Post
International Reply Paid
International Reply Paid is available world-wide for small letters up to 50g. Condition Application fee Response fee Charge $70.95 (includes GST) $2.90 per article
Extra Cover
The availability of Extra Cover and the maximum obtainable cover varies between countries. Ask at your local Australia Post retail outlet or visit auspost.com.au/international. Extra Cover is not available with Registered Post International and Pack and Track International. Where available, the Extra Cover fee is $9.60 for the first $100 or part therof, plus $2.50 for every additional $100 or part thereof, up to $5,000. Use customs form CP74.
Delivery confirmation
The sender receives a card signed by the recipient. Available with Extra Cover, Registered Post International and for some countries, parcels over 2kg. Charge per article plus postage $3.85
International Reply Coupons

Charge $3.40 each International Reply Coupons can be exchanged by the addressee for a stamp to prepay air mail postage on a small letter up to 50g anywhere in the world.
Print Post Direct Bag International

Send bulk consignments of printed matter to the same addressee at the same address. Lodge at Australia Post retail outlets, GPOs and mail centres. Bags are provided by Australia Post. Service / Charge per kg Sea Mail Airmail Zone 1 $ 9.15 Zone 2 $ 9.45 Zone 3 $ 9.60 Zone 4 $ 6.70 Zone 5 $ 10.00 Zone 6 $ 6.90 Zone 7 $ 7.35 Zone 8 $ 7.65 -
Special services are not available. Print Post Direct Bags must be a minimum of 5kg and maximum of 16kg.
Use customs form CN22 for contents up to $500 or CP72 if over $500.
30
Parcels services, Pack and Track International

Parcels up to 20kg (including articles larger than large letters)^ (refer to page 3)
See page 28 for the international parcel zones to major destinations. The correct Air Mail or Sea Mail sticker must be attached to the address side of each article. Weight Air Up to 500g Over 500g up to 1kg Over 1kg up to 1.5kg Over 1.5kg up to 2kg Extra 500g or part thereof Sea Up to 500g Over 500g up to 1kg Over 1kg up to 1.5kg Over 1.5kg up to 2kg Extra 500g or part thereof 10.20 19.35 28.50 39.50 4.45 10.50 19.90 29.30 40.65 4.45 11.15 21.10 31.10 43.10 4.80 11.65 22.10 32.50 45.05 5.00 10.25 20.55 28.75 38.00 4.55 11.90 24.60 34.95 46.50 5.45 12.45 25.75 36.55 48.60 5.70 13.70 28.90 41.40 55.35 7.60 13.00 26.85 38.10 50.70 5.90 17.70 38.05 55.00 73.85 9.60 19.65 42.20 61.00 81.90 10.45 20.85 44.80 64.75 86.90 10.90 Zone 1 $ Zone 2 $ Zone 3 $ Zone 4 $ Zone 5 $ Zone 6 $ Zone 7 $ Zone 8 $
Over $500 in value, use customs form CP72. If parcels require Extra Cover, use form CP74. Over 2kg, use customs form CP72. If parcels require Extra Cover, use form CP74.
Pack and Track International articles up to 2kg^ (refer to page 3)

Weight Up to 500g Over 500g up to 1kg Over 1kg up to 1.5kg Over 1.5kg up to 2kg Zone 1 $ 16.25 26.55 34.75 44.00 Zone 3 $ 18.45 31.75 42.55 54.60 Zone 4 $ 19.70 34.90 47.40 61.35 Zone 6 $ 23.70 44.05 61.00 79.85
Pack and Track International is available to select destinations, refer to auspost.com.au/international Pack and Track International Consignment Note required and attach a commercial invoice if goods are for sale.
Pack and Track International Prepaid satchel^ (refer to page 3)

New Zealand $ Size (mm) Maximum weight up to 1kg Single 25.90 Per item per pack of 5 24.65 United States $ Single 34.25 Per item per pack of 5 32.55 United Kingdom $ Single 43.40 Per item per pack of 5 41.25
390 x 285
31
International delivery Registered Post International

Registered Post International Prepaid envelopes documents^ (refer to page 3)
Envelope size (mm) 130 x 240 to enclose a DL envelope 250 x 353 B4 Maximum weight 500g 500g Charge per article $ 14.40 22.10 Charge per pack of 10 $ single pack 136.80 209.95 5+ packs 129.60 198.90
Only for letters and documents. Compensation up to $100 is available.
Registered Post International Prepaid padded bags merchandise^ (refer to page 3)

Registered Post International is an added security service for letters and merchandise up to 2kg to almost any address in the world. Padded bag size (mm) Small 340 x 240 Medium 380 x 265 Maximum weight Up to 500g Up to 1kg Zone 1 $ 15.60 25.90 Zone 2 $ 17.25 29.95 Zone 3 $ 17.80 31.10 Zone 4 $ 19.05 34.25 Zone 5 $ 18.35 32.20 Zone 6 $ 23.05 43.40 Zone 7 $ 25.00 47.55 Zone 8 $ 26.20 50.15
Compensation up to $100 is available.
Registered Post International Prepaid padded bags merchandise per item per pack of 5^ (refer to page 3)
Padded bag size (mm) Small 340 x 240 Medium 380 x 265 Maximum weight Up to 500g Up to 1kg Zone 1 $ 14.85 24.65 Zone 2 $ 16.40 28.50 Zone 3 $ 16.95 29.55 Zone 4 $ 18.10 32.55 Zone 5 $ 17.45 30.60 Zone 6 $ 21.90 41.25 Zone 7 $ 23.75 45.20 Zone 8 $ 24.90 47.65
Registered Post International Parcels up to 2kg (including articles larger than large letters) merchandise^ (refer to page 3)
Padded bag size (mm) Up to 500g Over 500g up to 1kg Over 1kg up to 1.5kg Over 1.5kg up to 2kg Zone 1 $ 16.25 26.55 34.75 44.00 Zone 2 $ 17.90 30.60 40.95 52.50 Zone 3 $ 18.45 31.75 42.55 54.60 Zone 4 $ 19.70 34.90 47.40 61.35 Zone 5 $ 19.00 32.85 44.10 56.70 Zone 6 $ 23.70 44.05 61.00 79.85 Zone 7 $ 25.65 48.20 67.00 87.90 Zone 8 $ 26.85 50.80 70.75 92.90
For Registered parcels, use Registered Consignment Note and attach a commercial invoice if goods are for sale.
32
International delivery Express Post International

Prepaid envelopes^ (refer to page 3)
For letters and documents only to any destination. Envelope size (mm) C5 (162 x 229) B4 (353 x 250) Maximum weight 500g 500g thickness (mm) 20 20 Charge per article $ 15.35 22.95 Charge per pack of 10 $ single pack 146.00 218.50 10+ packs 138.50 207.00
No customs form required. Must sign declaration on envelope.
Parcels up to 20kg (including articles larger than large letters)^ (refer to page 3)
See page 28 for the international parcel zones to major destinations. The correct Air Mail or Sea Mail sticker must be attached to the address side of each article. Padded bag size (mm) Up to 2kg Extra 500g or part thereof Zone 1 $ 45.00 4.55 Zone 2 $ 53.50 5.45 Zone 3 $ 55.60 5.70 Zone 4 $ 62.35 7.60 Zone 5 $ 57.70 5.90 Zone 6 $ 80.85 9.60 Zone 7 $ 88.90 10.45 Zone 8 $ 93.90 10.90
For Express Post International, use EPI Consignment Note and attach a commercial invoice if goods are for sale.
Express Post International Prepaid products^ (refer to page 3)

Padded bag size (mm) Merchandise Satchels Large 405 x 340 Extra Large 490 x 380 Boxes Small 440 x 135 x 310 Medium 410 x 265 x 300 Large 500 x 350 x 440 Up to 5kg Up to 10kg Up to 20kg 71.65 117.15 208.15 85.55 140.05 249.05 89.15 146.15 260.15 107.30 183.30 335.30 92.45 151.45 269.45 137.80 233.80 425.80 150.95 255.45 464.45 158.65 267.65 485.65 Up to 2kg Up to 3kg 44.35 53.45 52.85 63.75 54.95 66.35 61.70 76.90 57.05 68.85 80.20 99.40 88.25 109.15 93.25 115.05 Maximum Zone 1 weight $ Zone 2 $ Zone 3 $ Zone 4 $ Zone 5 $ Zone 6 $ Zone 7 $ Zone 8 $
Express Post International Prepaid products (Per item per pack of 5)^ (refer to page 3)
Padded bag size (mm) Merchandise Satchels Large 405 x 340 Extra Large 490 x 380 Boxes Small 440 x 135 x 310 Medium 410 x 265 x 300 Large 500 x 350 x 440 Up to 5kg Up to 10kg Up to 20kg 68.10 111.30 197.75 81.30 133.05 236.60 84.70 138.85 247.15 101.95 174.15 318.55 87.85 143.90 256.00 130.95 222.15 404.55 143.45 242.70 441.25 150.75 254.30 461.40 Up to 2kg Up to 3kg 42.15 50.80 50.25 60.60 52.25 63.05 58.65 73.10 54.20 65.45 76.20 94.45 83.85 103.70 88.60 109.30 Maximum Zone 1 weight $ Zone 2 $ Zone 3 $ Zone 4 $ Zone 5 $ Zone 6 $ Zone 7 $ Zone 8 $
33
International delivery Express Courier International

Express Courier International Prepaid products^ (refer to page 3)
Padded bag size (mm) Documents Envelopes Small 390 x 290 Large 368 x 258 x 380 Merchandise Satchels Small 355 x 235 Medium 390 x 285 Large 405 x 340 Extra Large 490 x 380 Boxes Small 440 x 145 x 310 Medium 410 x 265 x 300 Large 500 x 350 x 440 Up to 5kg Up to 10kg Up to 20kg 97.00 139.20 238.75 113.05 171.40 305.20 116.25 185.35 329.95 134.00 211.15 385.60 119.90 190.95 339.90 159.65 246.00 451.35 165.85 259.30 475.75 173.65 273.95 502.65 Up to 500g Up to 1kg Up to 2kg Up to 3kg 49.55 56.00 65.20 75.45 50.65 60.10 71.10 86.85 52.10 61.85 73.15 89.30 55.40 66.90 80.55 100.45 53.75 63.75 75.45 92.10 60.85 72.75 91.60 113.25 63.25 75.60 95.20 117.65 66.25 79.15 99.65 123.20 Up to 500g Up to 1kg 40.65 47.10 41.75 51.20 43.20 52.95 46.50 58.00 44.85 54.85 51.95 63.85 54.35 66.70 57.35 70.25 Maximum Zone 1 weight $ Zone 2 $ Zone 3 $ Zone 4 $ Zone 5 $ Zone 6 $ Zone 7 $ Zone 8 $
Express Courier International Prepaid products (Per item per pack of 5)^ (refer to page 3)
Padded bag size (mm) Documents Envelopes Small 390 x 290 Large 368 x 258 x 380 Merchandise Satchels Small 355 x 235 Medium 390 x 285 Large 405 x 340 Extra Large 490 x 380 Boxes Small 440 x 145 x 310 Medium 410 x 265 x 300 Large 500 x 350 x 440 Up to 5kg Up to 10kg Up to 20kg 92.15 132.25 226.85 107.40 162.85 289.95 110.45 176.10 313.50 127.30 200.60 366.35 113.95 181.45 322.95 151.70 233.70 428.80 157.60 246.35 452.00 165.00 260.30 477.55 Up to 500g Up to 1kg Up to 2kg Up to 3kg 47.10 53.20 61.95 71.70 48.15 57.10 67.55 82.55 49.50 58.80 69.50 84.85 52.65 63.60 76.55 95.45 51.10 60.60 71.70 87.50 57.85 69.15 87.05 107.60 60.10 71.85 90.45 111.80 62.95 75.20 94.70 117.05 Up to 500g Up to 1kg 38.65 44.75 39.70 48.65 41.05 50.35 44.20 55.10 42.65 52.15 49.40 60.70 51.65 63.40 54.50 66.75 Maximum Zone 1 weight $ Zone 2 $ Zone 3 $ Zone 4 $ Zone 5 $ Zone 6 $ Zone 7 $ Zone 8 $
34
International delivery Express Courier International

Express Courier International^ (refer to page 3)
Weight Documents Up to 500g Up to 1kg Up to 2kg Up to 3kg Up to 5kg Up to 7.5kg Up to 10kg Up to 12.5kg Up to 15kg Up to 17.5kg Up to 20kg Merchandise Up to 500g Up to 1kg Up to 2kg Up to 3kg Up to 5kg Up to 7.5kg Up to 10kg Up to 12.5kg Up to 15kg Up to 17.5kg Up to 20kg 50.20 56.65 65.85 76.10 97.65 119.20 139.85 164.75 189.65 214.55 239.40 51.30 60.75 71.75 87.50 113.70 145.40 172.05 205.50 238.95 272.40 305.85 52.75 62.50 73.80 89.95 116.90 149.85 186.00 222.15 258.30 294.45 330.60 56.05 67.55 81.20 101.10 134.65 176.35 211.80 255.40 299.05 342.65 386.25 54.40 64.40 76.10 92.75 120.55 152.10 191.60 228.85 266.05 303.30 340.55 61.50 73.40 92.25 113.90 160.30 204.80 246.65 297.95 349.30 400.65 452.00 63.90 76.25 95.85 118.30 166.50 211.10 259.95 314.05 368.20 422.30 476.40 66.90 79.80 100.30 123.85 174.30 221.70 274.60 331.80 388.95 446.10 503.30 41.30 47.75 56.95 67.20 88.75 110.30 130.95 155.85 180.75 205.65 230.50 42.40 51.85 62.85 78.60 104.80 136.50 163.15 196.60 230.05 263.50 296.95 43.85 53.60 64.90 81.05 108.00 140.95 177.10 213.25 249.40 285.55 321.70 47.15 58.65 72.30 92.20 125.75 167.45 202.90 246.50 290.15 333.75 377.35 45.50 55.50 67.20 83.85 111.65 143.20 182.70 219.95 257.15 294.40 331.65 52.60 64.50 83.35 105.00 151.40 195.90 237.75 289.05 340.40 391.75 443.10 55.00 67.35 86.95 109.40 157.60 202.20 251.05 305.15 359.30 413.40 467.50 58.00 70.90 91.40 114.95 165.40 212.80 265.70 322.90 380.05 437.20 494.40 Zone 1 $ Zone 2 $ Zone 3 $ Zone 4 $ Zone 5 $ Zone 6 $ Zone 7 $ Zone 8 $
For ECI, use customs form EMS001 and attach a commercial invoice if goods are for sale. Courier collection available in metropolitan areas $20 fee applies.
35
International mail redirection, storage / demurrage

International Mail Redirection service
Application forms for Mail Redirection are available at your local Australia Post retail outlet can be downloaded from auspost.com.au/mail-redirection. International Mail Redirection service Applicant Concession* Asia Pacific / New Zealand Rest of World Private Asia Pacific / New Zealand Rest of World Business and government Asia Pacific / New Zealand Rest of World $312.00 $440.00 $920.00 $1,305.00 $1,822.00 $2,590.00 $3,618.00 $5,154.00 $49.00 $63.00 $121.00 $163.00 $227.00 $311.00 $448.00 $616.00 $36.30 $49.70 $100.50 $139.85 $ 193.65 $ 272.45 $384.20 $541.75 1 Month 3 Months 6 Months 12 Months
Note: The following articles are unable to be redirected under the International Mail Redirection service. They may be deemed undeliverable and be returned to sender: Articles that require customs documentation. Articles sent by domestic services such as Registered Post, Express Post, Cash on Delivery and Parcel Post. *Eligibility for concession Eligible concession cardholders, and their dependents, must be listed on one of the following cards to be eligible to receive the concession rate for Mail Redirection service. Issuer Centrelink Department of Veteran Affairs Centrelink Card Type Pensioner Concession Card (PCC) Pensioner Concession Card (DVA-PCC) Health Care Card, Type Sickness Allowance only (HCC-Type SA only)
Refunds for International Mail Redirection service The following refunds are available to customers who cancel their International Mail Redirection service. Applicant Length of service Concession Private Business and government 1 mth $6.75 $13.50 $43.00 Cancellation fee 3 mth $12.75 $25.50 $116.00 6 mth $18.50 $37.00 $219.00 12 mth $34.00 $68.00 $408.00 Minus cancellation fee, postage on unused whole months left of the service Minus non-refundable service fee, postage on unused whole months left of the service Minus non-refundable service fee, postage on unused whole months left of the service Refund
Storage / demurrage
A storage fee (demurrage) applies to articles that are imported for commercial purposes and stored at gateway mail facilities only. For each 24 hours over 96 hours $4.80 per item (includes GST)
36
Packaging Packaging material

Packaging products
Each product is strong, lightweight, versatile and easy to use. Ideal for protecting articles in transit. Cubic weight is calculated using external dimensions and is the minimum deemed weight used for determining postal charges.
Product and Size Weight (g) Padded Bags* Pb1 10 Pb2 14 Pb3 23 Pb4 38 Pb5 64 (Pb3 pack 3) Pb6 85 (Pb4 pack 3) Pb7 140 Recycled* Pb8 40 Pb9 218 Tough Bags* Tb1 25 Tb2 35 Tb3 45 Tb4 57 Expandable* Tb5 80 Tough Bags Tb6 137 Mailing Boxes* Bx1 129 cubic weight 2kg Bx2 236 cubic weight 4kg Bx3 412 cubic weight 5kg Bx4 433 cubic weight 8kg Bx5 635 Bx6 80 Bx7 35 Expandable Box* Bx8 415 cubic weight 2kg Mailer (CDs & Photos) Bx9 40 Bubble Wrap Bw1 Bw2 Bw3 Bw4 Bw5 Satchel Liners Bw6 Bw7 Mailing Tubes* Tu1 Tu2 Tu3 Packaging Tape Ta1 & Ta2 Economy Ta3 Packaging Tape Tape Dispenser Ta4 Single Use Tape Dispenser Ta5 Low Noise Wine Box Single Bx10 cubic weight 2kg Wine Box Twin Bx11 cubic weight 4kg 83 245 680 637 1327 13 20 90 171 413 Dimensions (mm) 127 x 178 151 x 229 215 x 280 266 x 381 361 x 483 215 x 280 266 x 381 245 x 335 360 x 480 216 x 275 241 x 338 266 x 376 304 x 435 370 x 405 with 75mm gusset 405 x 670 with 115mm gusset 220 x 160 x 77 310 x 225 x 102 400 x 200 x 180 430 x 305 x 140 405 x 300 x 255 220 x 145 x 35 145 x 127 x 10 363 x 212 x 65 150 x 200 300 wide x 3m 300 wide x 10m 700 wide x 10m 280 wide x 25m 280 wide x 50m 200 x 340 285 x 390 60 diam. x 420 long 60 diam. x 660 long 90 diam. x 850 long 48 wide x 50m (clear or brown) Ideal for carton sealing 48 wide x 50m (6pk clear tape) Includes 1 roll of clear tape 48mm x 20m Includes 2 rolls of clear tape 48mm x 50m 132 x 105 x 395 Suits most wines, ports, etc. 612 240 x 105 x 395 $5.35 $15.95 $2.45 $21.95 $3.65 Uses / Features $ each $1.05 $1.10 $1.30 $1.75 $2.20 $3.50 $4.70 $1.50 $2.40 $1.15 $1.25 $1.45 $1.55 $1.70 $2.10 $1.75 $2.35 $2.75 $3.20 $4.35 $1.60 $1.50 $2.30 $1.20 $3.25 $7.15 $15.45 $16.95 $27.95 $1.05 $1.30 $2.25 $2.75 $4.90 $3.50
Any item that requires some protection from impact
Sending non-fragile items, documents files, etc.
Similar to Tough Bags with the ability to hold bulky items, clothing, etc. Ideal for A5 material Ideal for A4 material Ideal for A3 material Heavy duty mailing / storage box Video cassette / DVD box Computer disk / compact disk box Suits books, documents, photos, etc. Expands to a maximum depth of 65mm Computer disks and photo prints up to 130 x 180mm Lightweight, shock-absorbing, cushioning material that protects and helps to hold items firmly in place inside packaging Suits 500g satchels Suits 3kg satchels Suits A3 size Suits A1, A2 size Extra heavy duty
Significant discounts are available for packaging products purchased in bulk. Enquire at your local Australia Post retail outlet or call 13 POST (13 7678).
*Dimensions for Padded Bags, Tough Bags, Boxes and Mailing Tubes are internal dimensions, and may vary by plus or minus 5mm.
37
Financial and agency services

Australian Money Orders
Ordinary Money Orders Bulk Money Orders Up to $5,000 (must be a multiple of 5) $8.95 per order
Ordinary money orders are available in bulk at a significant discount on the individual price, and can be overprinted with an advertising message. $23.00 per order (max value $10,000. must be a multiple of 5). The order is sent to the nominated paying Australia Post retail outlet within one business hour.
Express Money Orders
Australian Money Orders are financial supplies for GST purposes and thus are GST-free. Money Order enquiry service Ring the Money Order Centre on 1300 362 030. For written enquiries and for changes to Express Money Orders use Form SAP8833022. There is no fee for enquiries but the costs of necessary FaxPost messages or telephone calls may be charged.
Bank@Post Agency Banking

With Australia Posts national agency banking service, Bank@Post you can complete cash withdrawals*, deposit cash* and cheques and check your account balance*. All you need is a personal account with a participating financial institution, a credit or debit transaction card and an accompanying Personal Identification Number (PIN). Over 70 financial institutions offer Bank@Post which is available at more than 3,300 Australia Post retail outlets visit auspost.com.au for details.
* Transaction limits apply. Checking account balances can only be done with some financial institutions.
Bill payments
Securely pay over 1000 bill types with Postbillpay. Choose the way that suits you best: in person at any Australia Post retail outlet by phone on 13 18 16 or online at www.postbillpay.com.au.
Identity services
Australia Post has established itself as a trusted provider of identity services. Currently, we provide these services for an increasing number of banks and other institutions (eg Department of Justice, Working with Children, Maritime Services), ranging from 100-Point Identification Checks for financial institutions through to more complex transactions.
Load&Go Reloadable Visa Prepaid Card#

Purchase a Load&Go Visa Prepaid card at any participating outlet or online via the Australia Post online shop. Use anywhere Visa is accepted online, in-store, over the phone and overseas. There are no reload fees and no monthly fees^ and funds can be instantly topped up in-store or online via www.postbillpay.com.au. More information available at auspost.com.au/prepaidcards.
Card
#
fees and load limits apply. ^Subject to no remaining balance on card at expiry.
ssued by Heritage Bank Limited ABN 32 087 652 024 AFSL 240984 Australian Credit Licence 240984. Australia Post ABN 28 864 I 970 579 is the distributor of the card. Please read the Product Disclosure Statement available at auspost.com.au/prepaidcards before purchasing your card. Information in this document has been prepared without taking into account your objectives, financial situation or needs and therefore, before acting on this information, you should consider how appropriate it is having regard to your objectives, financial situation and needs.
Pay it at Post
Pay it at Post is an innovative payment system designed to help broaden the customer base of online businesses. The service provides an attractive payment alternative for customers who wish to make purchases online and either do not have a credit card or are reluctant to provide their credit card details over the internet.
38
Financial and agency services

Travel related services
When it comes to travel, Australia Post has a range of products and services to help you get there. American Express GlobalTravel Card a prepaid reloadable card available in US Dollars, British Pounds and Euros which can be used at merchants and ATM's on the American Express network outside of Australia1 . American Express Travellers Cheques and foreign currency2 Travellers cheques are one of the safest forms of travel money and it is handy that you have some foreign cash when you first arrive at your destination. Exchange rates may include a service charge and fees may apply on encashment of American Express Travellers Cheques. Australia Post Travel Insurance3 includes 24 Hour emergency assistance, $unlimited overseas medical and dental cover and comprehensive luggage cover. Cash Passport Debit Card4 a prepaid, PIN protected travel money card that lets you access local currencies from more than 1.4 million Visa ATMs around the world. You can also pay directly at more than 24 million Visa merchants worldwide and online shopping. Instant passport photos available at participating retail outlets. Load&Go Travel Card is Australia Posts multi-currency Reloadable Card (Holds $AUD, $NZD, $USD, EUR, GBP). No reload fees, monthly fees5 or credit checks. Password, signature and PIN protected. $0 Commission6 foreign currency. $0 purchase price plus initial minimum load value of $100. Simply load the card and off you go. More information available at auspost.com.au/prepaidcards Overseas calling cards available at participating retail outlets in various dollar values. Passports applications, renewals, interviews and delivery. Travel accessories extensive range including money belts, travel pillows, luggage locks available at participating retail outlets. For further details on these services, ask at your Australia Post retail outlet or visit: auspost.com.au/personal/travel-and-passport-services
1
The American Express GlobalTravel Card can not be used in Australia and certain other countries where Australian or United States sanctions apply. A disclosure document will be provided where travellers cheques are sold and are available upon request. You should request an American Express Financial Services Guide and consider the appropriateness of travellers cheques in relation to your individual requirements. American Express Travellers Cheques and American Express GlobalTravel Cards are issued by American Express Travel Related Services Company, Inc. Incorporated with limited liability in New York, USA. Registered Trademark of American Express Company. Limits, conditions and exclusions apply. Please read the relevant product disclosure statement available at auspost.com.au/ travelinsurance before making a decision to buy any of our range of travel insurance products and consider whether these products are appropriate for you. Australian Postal Corporation, AR 338646, is an authorised representative of Travel Insurance Partners AFSL 360 138. Insurance products are issued by Great Lakes Reinsurance (UK) PLC, AFSL 318603 trading as Great Lakes Australia. Access Prepaid Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of the Cash Passport in conjunction with the issuer, Heritage Building Society Limited (ABN 32 087 652 024, AFSL 240 984). You should consider the Product Disclosure Statement for the relevant Cash Passport available at www.cashpassport.com.au before deciding to acquire the product. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you. Subject to no remaining balance on card at expiry. Exchange rates may include a service charge. Card fees and load limits apply. Issued by Heritage Bank Limited ABN 32 087 652 024 AFSL 240984 Australian Credit Licence 240984. Australia Post ABN 28 864 970 579 is the distributor of the card. Please read the Product Disclosure Statement available at auspost.com.au/prepaidcards before purchasing your card. Information in this document has been prepared without taking into account your objectives, financial situation or needs and therefore, before acting on this information, you should consider how appropriate it is having regard to your objectives, financial situation and needs.
SM
5 6
Western Union Money Transfer service

The Western Union Money Transfer service can be used to send and receive money overseas at more than 3,2007 participating Australia Post retail outlets. Western Union Money Transfer services are available at more than 400,0007 Agent locations in over 2007 countries and territories around the world. For further information, ask at your local participating Australia Post retail outlet or contact Western Union on 1800 501 500.
7
Data as at 31 March 2011. In certain countries, the send money service is not available; customers can only receive money.
39
auspost.com.au
Alphabetical Index to Postal Services

Acquisition Mail...........................................9 Aerogrammes...........................................29 Air Mail...........................................................29 American Express GlobalTravel Card...........................................................39 American Express Travellers Cheques..................................................39 Australian territories................................3 Bags, locked...............................................25 Bags, mail....................................................25 Bank@Post..................................................38 Bees................................................................. 24 Bill payments.............................................38 Biological substances, infectious................................................ 24 Blind, articles for......................................23 Boxes, post office....................................25 Cards, seasonal greeting, domestic....................................................6 Cards, seasonal greeting, international........................................29 Cash Passport Debit Card................39 Cash-on-delivery....................................13 Certifying documents......................... 23 Change of address, domestic........ 26 Change of address, international........................................36 Charge accounts........................................3 Charity Mail...................................................8 Clean Mail.......................................................9 Compensation, domestic....................................5, 12, 20 Compensation, international.......... 27 Courier Post................................................ 21 Courier services, domestic......... 21-22 Courier services, international.................................34-35 Cubic weight....................................... 12, 20 Customs forms..................................29-35 Dangerous goods......................................3 Defence forces, mail for......................23 Delivery confirmation, domestic................................................. 11 Delivery confirmation, international........................................30 Delivery standards, letters..................5 Delivery standards, parcels.............12 Demurrage..................................................36 Envelopes, prepaid, domestic...........6 Envelopes, prepaid, international........................................33 Express Courier International.................................34-35 Express Post........................................17-20 Express Post International...............33 Extra Cover, domestic...11, 16, 20, 21 Extra Cover, International.................30 FaxPost......................................................... 24 GST..............................................................3, 27 Identity services......................................38 Impact Mail................................................. 10 Infectious biological substances........................................... 24 International Post services........27-36 International Reply Coupons..........30 International Reply Paid....................30 Key return.................................................... 24 Large letters, domestic..........................6 Leeches......................................................... 24 Letters, domestic................................5-10 Letters, International............................29 Load&Go Reloadable Visa Prepaid Card.......................................38 Load&Go Travel Card...........................39 Local country letters...............................9 Local country parcels.......................... 16 Locked bags...............................................25 Mail bags......................................................25 Mail Holding service.............................. 26 Mail Redirection service, domestic................................................. 26 Mail Redirection service, international........................................36 Medical / Educational remote area parcel service.......................... 16 Messenger Post Couriers...................22 Money Orders, $A...................................38 Pack and Track International......... 31 Packaging.................................................... 37 Parcels, domestic........................... 12-16 Parcels, international........................... 31 Parcels, small............................................. 14 Parcels, within 50km............................. 16 Passport photos......................................39 Pay it at Post.............................................38 Pensioner redirection........................... 26 Person-to-person delivery................ 11 Philatelic items.......................................... 24 PO boxes.......................................................25 Post boxes, private................................25 Postcards, international.....................29 Postcards, prepaid...................................6 PreSort Letter service.............................8 Print Post.........................................................7 Print Post direct bag international........................................30 Priority letter.................................................5 Private bags...............................................25 Registered Post international.........32 Registered Post, domestic................ 11 Reply Paid, domestic letters........... 10 Reply Paid, international...................30 Return Paid, domestic parcels.......13 Same state delivery.................................3 Satchels, prepaid Parcel Post........13 Sea Mail......................................................... 31 Signature on Delivery (SOD)..... 16, 20 Silkworms..................................................... 24 Stamps, peel and stick..........................6 Storage charges......................................36 Travel Insurance......................................39 Travel related services........................39 Unaddressed Mail.................................. 10 Underpaid articles................................. 24 Western Union Money transfer.....39 Withdrawal from the post................. 24 Zones, Express Post parcels..... 18-19 Zones, international..............................28 Zones, regular parcel....................14-15
Contact for enquiries 13 POST (13 7678)

8833665 (MS11) 8 April 2013

Ms11 Post Charges Booklet May13

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Ms11 Post Charges Booklet May13

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auspost.com.

Terms and conditions

Fuel surcharge (^)

Mail to Australian external territories

Same state delivery

Terms and conditions of service

Choosing the right service

Packaging............................................................................................................................................................... 37 Financial and agency services

Alphabetical Index ............................................................................................................ 40

Letters and documents

delivery in Australia regular services

Letters and documents

delivery in Australia regular services

Prepaid envelopes / postcards

Charge per pack of 50 $34.70 $34.70 box of 500 $333.50 $333.50

Peel and stick stamps

Letters and documents

delivery in Australia bulk mail services

Small postcode direct

Returns of Print Post articles

Letters and documents

delivery in Australia bulk mail services

PreSort Letter service

Surface Mail delivery

Small Small Plus Medium

125 125 125 250 125 250 500

0.486 0.624 0.822 1.097 0.921 1.273 1.713

0.504 0.651 0.866 1.185 0.965 1.361 1.850

0.541 0.745 0.965 1.295 1.097 1.515 1.955

0.565 0.900 1.108 1.432 1.130 1.603 2.153

0.444 0.582 0.752 0.994 0.846 1.154 1.418

0.457 0.606 0.791 1.060 0.884 1.225 1.517

0.541 0.745 0.965 1.295 1.097 1.515 1.955

0.565 0.900 1.108 1.432 1.130 1.603 2.153

Surface Mail delivery

Letters and documents

delivery in Australia bulk mail services

Local country letters

Letters and documents

delivery in Australia bulk mail services

Registered Post delivery in Australia regular services

Labels and imprints

Parcels delivery in Australia regular services

Parcels delivery in Australia regular services

Prepaid Parcel Post satchels^ (refer to page 3)

Cash-on-delivery (COD) within Australia

Return Paid parcels

Parcels delivery in Australia

*^ (refer to page 3) Regular parcels over 500g up to 22kg.

*For details on Cubing refer to page 12.

Postcode Zone New South Wales

Parcel zones for distance charges

are considered to be part of Victoria. (2880) is considered to be part of SouthAustralia.

For charging purposes, Broken Hill

Parcels delivery in Australia

Parcels delivery in Australia

Local country parcels^ (refer to page 3)

Parcel transfer fee

Medical / Educational remote area parcel service^ (refer to page 3)

Express Post delivery in Australia

Prepaid product details^ (refer to page 3)

Maximum weight (g) 500 3,000 (3kg) 5,000 (5kg)

Express Post delivery in Australia

*^ (refer to page 3) Express Post parcels over 500g up to 22kg.