Citi | Investor Relations

Goldman Sachs Financial Services Conference

December 10, 2013

John Gerspach Chief Financial Officer

Highlights
Solid execution in a challenging revenue environment Focused on expenses and efficiency Maintaining a high quality credit portfolio in Citicorp Further reduced the drag from Citi Holdings Progress toward 2015 financial targets Improved Citicorp efficiency ratios Advanced toward Citigroup ROA and ROTCE goals Strong capital position Estimated Basel III Tier 1 Common Ratio of 10.5%(1) Estimated Supplementary Leverage Ratio of 5.1%(1) Strong returns on regulatory capital in Citicorp

Note: Throughout this presentation, all references to Citis estimated Basel III ratios and related components, as well as its esti mated supplementary leverage ratio, are based on Citis current interpretation, expectations and understanding of the final or proposed regulatory requirements, as applicable. These estimates are necessarily subject to, among other things, Citis review and implementation of the requirements, anticipated compliance with all necessary enhanceme nts to model calibration and other refinements and further implementation guidance in the U.S. (1) As of 9/30/13.

Agenda
Recent Financial Results Measuring Our Progress Capital & Returns

Citigroup 3Q13 Results(1)

($B)

%r 3Q13
Consumer Banking ICG Citicorp(2) Citi Holdings Revenues Expenses NCL & PBC Net LLR Release Credit Provisions EBT Net Income EPS $9.2 7.7 17.0 1.3 $18.2 $11.7 2.6 (0.7) $2.0 $4.6 $3.3 $1.02

3Q13 Commentary YoY

(7)% (7)% (7)% 28% (5)% (4)% (36)% 55% (25)% 3% (0)% (4)%

QoQ
(5)% (16)% (10)% 17% (9)% (4)% (6)% 14% (3)% (21)% (16)% (18)%

Challenging revenue environment

Lower North America mortgage activity Korea consumer repositioning Macro overhang on capital markets / banking

Core expense improvement Continued elevated legal & related costs Stable to improving NCL trends Diminishing tailwind from LLR release

Decreasing NA Cards releases Benefitted from incremental mortgage LLR release of ~$300MM in 3Q13

Grew estimated B3 T1C ratio by 50 bps to 10.5%

Note: Totals may not sum due to rounding. ICG: Institutional Clients Group; NCL & PBC: Net Credit Loss & Provision for Benefits and Claims; and LLR: Loan Loss Reserve. (1) Adjusted results, which exclude, as applicable, CVA / DVA in all periods, gains / (losses) on minority investments and 3Q12 and 3Q13 tax benefits. Please refer to Slide 25 for a reconciliation of this information to reported results. (2) Includes Corporate / Other segment revenues of $31MM in 3Q13, $1MM in 3Q12 and $103MM in 2Q13.

Citigroup(1)
($B)

Net Income & Return on Assets

Citicorp Citi Holdings 0.70% 0.62% 0.52%

Drivers

Modest revenue growth

Citicorp loan growth offset by Citi Holdings Stable net interest margin

Expense discipline Credit improvement Balance sheet management

$10.1

$11.9

$13.3

14.3

15.6

15.8

Headwinds

(4.2)
2011 Average Assets: $1,953

(3.7) 2012 $1,911

(2.5) LTM'13 $1,888 92 / 8%

Slower global GDP growth

Continued low interest rate environment Elevated legal & related costs Normalization of net credit losses

Lower loan loss reserve releases

Citicorp / Citi Holdings %: 86 / 14% 90 / 10%

Note: Totals may not sum due to rounding. LTM: last twelve months ending 9/30/13. (1) Adjusted results, which exclude, as applicable, CVA / DVA in all periods, gains / (losses) on minority investments, 3Q12 and 3Q13 tax benefits and 4Q11 and 4Q12 repositioning charges. Please refer to Slide 25 for a reconciliation of this information to reported results.

Citicorp(1)
($B)

Revenues
$69.1 $72.4 $72.9

Expenses & Efficiency Ratio

100.0 90.0

80%

63%

80.0

61%

70%

59%
60% 50%

70.0

60.0

50.0

$43.4

$43.8

$42.8

40%

40.0

30%

30.0

20%

20.0

10%

10.0

0%

2011

2012

LTM'13

2011

2012

LTM'13

Credit Costs
Net Credit Losses & PBC(2) $6.3 $6.4 11.3 8.6 (2.2) $7.1 7.8 (0.7) LLR Build/(Release)

Net Income & Return on Average Assets

0.85% 0.91% 0.91%

$14.3

$15.6

$15.8

(5.0) 2011

2012

LTM'13

2011

2012

LTM'13

Note: Totals may not sum due to rounding. LTM: last twelve months ending 9/30/13. (1) Adjusted results, which exclude, as applicable, CVA / DVA in all periods, gains / (losses) on minority investments, 3Q12 and 3Q13 tax benefits and 4Q11 and 4Q12 repositioning charges. Please refer to Slide 25 for a reconciliation of this information to reported results. (2) PBC: Provision for Benefits and Claims, totaling approximately $0.2 billion in each period.

Global Consumer Banking(1)

(in constant $B)

North America

International

Total GCB

Revenues
$37.3 17.3 $38.9 18.0 $38.7

Expenses & Efficiency Ratio

50.0 60% 45.0

54%

53%

54%
55% 50%

40.0

35.0

45%

18.5

30.0

25.0

$20.1 10.4 9.7 2011

$20.7

$20.8 11.1

40%

20.0

35%

15.0

10.9 9.8
2012

30%

20.0 2011

20.9

20.2 LTM'13 LLR Build/(Release) 2.6% $6.8 7.6 (0.8) LTM'13

10.0

5.0

9.7 LTM'13

25%

20%

2012

Credit Costs & Net Credit Loss Rates

Net Credit Losses & PBC(2) 3.8% 2.8% $6.0 $6.1
10.5

Net Income & Return on Average Assets(3)

2.07% 2.13% 1.89% $8.2 3.4 4.8 2012

$7.6 3.6
4.0

$7.4
3.2 4.2 LTM'13

8.3 (2.2) 2012

(4.5) 2011

2011

Note: Constant dollar excludes the impact of foreign exchange translation into U.S. dollars for reporting purposes. Results presented excluding the impact of foreign exchange translation are nonGAAP financial measures. Please refer to Slide 26 for a reconciliation of this information to reported results. Totals may not sum due to rounding. LTM: last twelve months ending 9/30/13. (1) Adjusted results, which exclude, as applicable, 4Q11 and 4Q12 repositioning charges. Please refer to Slide 26 for a reconciliation of this information to reported results. (2) PBC: Provision for Benefits and Claims, totaling approximately $0.2 billion in each period. (3) Average assets adjusted to exclude Credicard average assets of $4.3B in 2011, $4.0B in 2012 and $1.9B in LTM13; Credicard was moved to discontinued operations as of 2Q13.

Global Consumer Banking

GCB Efficiency Ratios

Core International 37% of YTD Revenues(1)

North America 53% of YTD Revenues(1)

Optimize / Restructure + Exit 10% of YTD Revenues(1) 81% 78% 73%

59%

57%

55% 47% 46%

48%

Total GCB YTD13: 54%

YTD'11

YTD'12

YTD'13

YTD'11

YTD'12

YTD'13

YTD'11

YTD'12

YTD'13

Note: Each period reflects year-to-date results through September. Excludes revenues and expenses not directly attributable to individual markets. (1) As of 9/30/13.

Securities & Banking(1)

($B)

Revenues
Fixed Income Lending Equities Investment Banking Private Bank Other

Expenses & Efficiency Ratio

74%
28

80%

63%
23 18

70%

59%
60% 50%

$22.5 $20.0 2.2 1.7 3.3 2.5 2.4 0.9 3.7 2.5

$23.6
13

$14.8

$14.2

$13.9
40% 30%

2.5 1.1 3.9 2.9

20%

10%

(2)

2011

2012

LTM'13

0%

Net Income & Return on Average Assets

14.1
13.5 0.46% 0.69% 0.76%

11.1

$6.3

$6.9

(0.8) 2011

(1.0) 2012

(0.4) LTM'13

$4.1

2011

2012

LTM'13

Note: Totals may not sum due to rounding. LTM: last twelve months ending 9/30/13. (1) Adjusted results, which exclude, as applicable, CVA / DVA in all periods and 4Q11 and 4Q12 repositioning charges. Please refer to Slide 26 for a reconciliation of this information to reported results.

Transaction Services(1)
(in constant $B)

Revenues
Net Interest Revenue $10.0 5.5 Non Interest Revenue

Expenses & Efficiency Ratio

55%
12.0 10.0

53%

55%

$10.6 5.9

$10.6 5.7

8.0

6.0

$5.6

$5.6

$5.8

4.0

4.5 2011

4.7 2012

4.9 LTM'13

2.0

2011

2012

LTM'13

Average Assets

Net Income & Return on Average Assets

2.49% 2.46% 2.09% $153 $3.1 $3.4 $3.2

20%
$127 $139

2011

2012

LTM'13

2011

2012

LTM'13

Note: Constant dollar excludes the impact of foreign exchange translation into U.S. dollars for reporting purposes. Results presented excluding the impact of foreign exchange translation are non-GAAP financial measures. Please refer to Slide 26 for a reconciliation of this information to reported results. Totals may not sum due to rounding. LTM: last twelve months ending 9/30/13. 10 (1) Adjusted results, which exclude, as applicable, 4Q11 and 4Q12 repositioning charges. Please refer to Slide 26 for a reconciliation of this information to reported results.

Institutional Clients Group(1)

(LTM, $B)

Transaction Services

Securities & Banking

Expenses and Efficiency Ratio

65% 67%

66%

65%

63% 60% 59% 57% 57%

$20.5

$20.5

$20.4

$20.1

$19.9

$19.9

$19.8

$19.7

$19.7

14.9

14.8

14.7

14.4

14.3

14.2

14.0

14.0

13.9

5.6

5.7

5.7

5.7

5.7

5.7

5.7

5.8

5.8

3Q'11

4Q'11

1Q'12

2Q'12

3Q'12

4Q'12

1Q'13

2Q'13

3Q'13

Note: Totals may not sum due to rounding. LTM: last twelve months. (1) Adjusted results for Securities & Banking and Transaction Services combined, which exclude, as applicable, CVA / DVA in all periods and 4Q11 and 4Q12 repositioning charges. Please refer to Slide 26 for a reconciliation of this information to reported results.

11

Citi Holdings
($B)

EOP GAAP Assets

NA Mortgages (29)% $171 $156 76 $149 $131 64 63 51 46 $122 All Other

Credit Costs & Net Credit Loss Rates(1)

NA Mortgage NCLs Other NCLs & PB&C(2) LLR Build/(Release) 3.9% 3.6% 3.4% 3.0% $1.1 0.5 $1.2 0.1 0.4 0.8 $0.7 $0.5 0.5 0.6 (0.4)
(3) (3)

2.5% $0.4 0.4 0.4 (0.4)

(4)

0.4 0.6 (0.5) 2Q'13

95

92

86

80

76

0.9 (0.2)

3Q'12
9%

4Q'12
8%

1Q'13
8%

2Q'13
7%

3Q'13
3Q'12
6% NA Mortgage LLR Coverage (Months of NCL)

% of Citigroup GAAP Assets

4Q'12

1Q'13

3Q'13

% of Citigroup Basel III RWA(5) 24%

Note: (1) (2) (3)

23%

23%

21%

19%

30

33

36

35

40

12 (5)

(4)

Totals may not sum due to rounding. Citi Holdings consumer net credit loss rate. PBC: Provision for Benefits and Claims, totaling approximately $0.2 billion in each period. 3Q12 excluded approximately $635MM of charge-offs related to OCC guidance regarding the treatment of mortgage loans where the borrower has gone through Chapter 7 bankruptcy, as well as approximately $600MM of related LLR release. 4Q12 excluded approximately $40MM benefit to charge-offs related to finalizing the impact of this OCC guidance. 3Q13 excluded approximately $300MM of incremental mortgage-related LLR release. The estimated Basel III risk-weighted assets have been calculated based on the advanced approaches for determining risk -weighted assets under the final U.S. Basel III rules at September 30, 2013, and the proposed U.S. Basel III rules for earlier dates.

Citi Holdings
($B)

Rep & Warranty and Legal Costs

Rep & Warranty Legal & Related

Pre-Tax Earnings(2)

(0.2) (0.3) $(0.5)

(0.2) (0.6) $(0.7)

(0.2) (0.6) $(0.9)

(0.2)
(0.6) (0.7) $(0.6) $(0.9) $(1.4) $(1.7) $(1.3) $(0.9) $(0.5)

3Q'12

4Q'12

1Q'13

2Q'13

3Q'13

3Q'12

4Q'12

1Q'13

2Q'13

3Q'13

Impact on Citigroup Earnings Per Share (EPS)(1) $(0.10) $(0.16) $(0.19) $(0.20) $(0.13)

13

Note: Totals may not sum due to rounding. (1) Assumes a 35% tax rate. (2) Pre-tax earnings, excluding CVA / DVA, the 3Q12 loss on MSSB and the incremental LLR release of ~$300MM in 3Q13. Please refer to Slide 27 for a reconciliation of this information to reported results.

Citi Holdings
($B)

3Q'13 GAAP Assets

YoY GAAP %

Comments Profitable U.S. business Profitable U.S portfolio Operating for eventual wind-down or sale

Held / Operating for Sale

OneMain Financial PrimeRE Spain & Greece Retail Sub-Total $10 7 4 $21 (31)%

Run-Off & Opportunistic Sales

N.A. Mortgages
Other Loans Other Assets(1) Sub-Total MTM & AFS Securities HTM Securities Loans, Equities & Other Sub-Total Allocated LLR Total GAAP Assets Basel III RWA(2)

76
6 11 $93 6 4 5 $15 (7) $122 $222 (47)% (34)% (29)% (26)% (24%)

Estimated weighted average life 6 years; opportunistic sales

Estimated weighted average life 8 years; opportunistic sales

Run-off and opportunistic sales Estimated weighted average life of 10 years Run-off and opportunistic sales

Note: Totals may not sum due to rounding. (1) Other Assets include deferred tax assets, real estate assets (including servicing-related assets and FHLB stock), cash and other assets. The estimated Basel III risk-weighted assets have been calculated based on the advanced approaches for determining total risk -weighted assets under the final U.S. 14 (2) Basel III rules.

Agenda
Recent Financial Results Measuring Our Progress Capital & Returns

Measuring Our Progress(1)

Drivers Citicorp Efficiency Ratio
63% 61% 59% Mid-50%

Efficient allocation of resources Re-engineering and drive to common processes,

infrastructure and technology

Upper end of range reflects flat revenue

2011 2012 LTM'13 2015 Target 10%+

environment

Citigroup ROTCE

7.2%

7.9%

8.3%

Modest revenue growth, efficiency improvements

and driving Citi Holdings closer to breakeven

Assumes increasing capital return over target

period
2011 2012 LTM'13 2015 Target 90 110 bps 52 bps 62 bps 70 bps

Assumes assets broadly stable, at or below

current levels

Citigroup ROA

Re-allocation of assets from Citi Holdings to

Citicorp, and increasing % in GCB / CTS

Range dependent on operating environment and

2011 2012 LTM'13 2015 Target

other factors above

Note: Totals may not sum due to rounding. LTM: last twelve months ending 9/30/13. (1) Adjusted results, which exclude, as applicable, CVA / DVA in all periods, gains / (losses) on minority investments, 3Q12 and 3Q13 tax benefits and 4Q11 and 4Q12 repositioning charges. Please refer to Slide 25 for a reconciliation of this information to reported results. 16

Key Actions
Global Consumer Banking

5 market exits (Pakistan, Paraguay, Romania, Turkey and Uruguay) Announced sale of Credicard in Brazil Repositioning actions (e.g., Korea) Resizing of U.S. mortgage operations Continued rollout of common technology platform

Headcount reductions Rationalization of management structure Further integration of Transaction Services and markets businesses

Institutional Clients Group

Re-prioritization of banking coverage

Streamlining of organizational and management layers Reduced Citi-wide real estate portfolio by 5.6MM square feet YoY Shifted resources to lower cost locations Data center optimization and re-negotiation of vendor services

Corporate / Other

17

Citigroup Core Expenses

(in constant $B)

Core Operating Expenses (1)

$13.0

$12.5

(4)% YoY
$12.0

$11.6
$11.5

$11.4

$11.3

$11.2

$11.3

$11.1

$11.2

$11.1 $10.8

$11.0

$10.5

$10.0

$9.5

$9.0

$8.5

$8.0

3Q'11

4Q'11

1Q'12

2Q'12

3Q'12

4Q'12

1Q'13

2Q'13

(2)

3Q'13

Note: Constant dollar excludes the impact of foreign exchange translation into U.S. dollars for reporting purposes. Results presented excluding the impact of foreign exchange translation are non-GAAP financial measures. Please refer to Slide 27 for a reconciliation of this information to reported results. (1) Adjusted expenses in constant dollars, which exclude legal and repositioning charges. Please refer to Slide 27 for a reconciliation of this information to reported results. 18 (2) Excludes $60MM in expenses related to SIFI Regulatory Assessment.

Agenda
Recent Financial Results Measuring Our Progress Capital & Returns

Citigroup Capital Metrics

Basel III Capital Ratios
Tier 1 Common(1) Leverage Ratio(2) 10.5%

Tangible Common Equity(4)

$165 25% DTA Excluded from Basel III Capital TCE Supporting Citicorp & Citi Holdings

10.0%
9.3%

8.6%
7.9%

8.7%

75%

7.2%

YTD13 DTA Balance Drivers

4.9% 5.1% 55.3 0.8 3Q'13 (3.0) 0.4 53.5

1Q'12

2Q'12

3Q'12

4Q'12

1Q'13

2Q'13

EOP Basel III RWA ($B)(3) $1,272 $1,250 $1,237 $1,206 $1,192 $1,168 $1,159 4Q'12 DTA Balance Citicorp Citi OCI & 3Q'13 DTA Holdings CVA / DVA Balance

20

Note: (1) Citigroups estimated Basel III Tier 1 Common ratio is a non-GAAP financial measure. For additional information regarding Citis estimated Basel III Tier 1 Common ratio, including the calculation of this ratio, please refer to Slide 28. (2) Citigroups estimated Basel III Supplementary Leverage Ratio is a non-GAAP financial measure. For additional information regarding Citis estimated Supplementary Leverage Ratio, please refer to Slide 29. (3) The estimated Basel III risk-weighted assets have been calculated based on the advanced approaches for determining risk -weighted assets under the final U.S. Basel III rules at September 30, 2013, and the proposed U.S. Basel III rules for earlier dates. (4) As of September 30, 2013. Tangible common equity is a non-GAAP financial measure. For a reconciliation of this metric to the most directly comparable GAAP measure, please refer to Slide 29.

Citigroup LTM13 Returns

($B)

Net Income(1) Global Consumer Banking (GCB) Securities & Banking (S&B)

LTM13 $7.4 6.9

Average Basel III RWA(4) GCB S&B CTS Corporate / Other Citicorp Citigroup Return on Basel III Capital @ 10%(6) GCB ICG(5) Citicorp Citigroup

LTM13 $291 525 48 65 $928 $1,192 LTM13 25.6% 17.7% 17.0% 11.0% Total ICG(5): $573B

Transaction Services (CTS)

Corporate / Other

3.2
(1.8)

Citicorp
Citigroup(2)
Average Tangible Common Equity(3) Total Less: TCE Supporting DTA TCE Supporting Businesses ROTCE Supporting Businesses

$15.8
$13.2
LTM13 $159 (41) $118 11.2%

Note: (1)

(2) (3) (4)

(5)

21 (6)

Totals may not sum due to rounding. LTM: last twelve months ending 9/30/13. Adjusted results, which exclude, as applicable, CVA / DVA in all periods, gains / (losses) on minority investments, 3Q12 and 3Q13 tax benefits and 4Q11 and 4Q12 repositioning charges. Please refer to Slides 25 and 26 for a reconciliation of this information to reported results. Represents Citigroup net income less preferred dividends of $132MM for LTM13. Tangible common equity is a non-GAAP financial measure. For a reconciliation of this metric to the most directly comparable GAAP measure, please refer to Slide 29. The estimated Basel III risk-weighted assets have been calculated based on the advanced approaches for determining risk -weighted assets under the final U.S. Basel III rules at September 30 2013, and the proposed U.S. Basel III rules for earlier dates. ICG: Institutional Clients Group includes Securities & Banking and Transaction Services. Citigroups estimated Basel III Tier 1 Common Capital is allocated between the various businesses based on estimated average YTD13 Basel III risk-weighted assets. Citigroups estimated Basel III Tier 1 Common Capital is a non-GAAP financial measure. For additional information, please refer to Slide 28.

Conclusions
Making progress toward 2015 targets
Continued opportunities to improve Citigroup returns Improving efficiency in Citicorp Moving past legacy issues in Citi Holdings Beginning more meaningful capital return Focused on execution in challenging operating environment Strong client franchise and returns in Citicorp

22

Certain statements in this document are forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. These statements are based on managements current expectations and are subject to uncertainty and changes in circumstances. These statements are not guarantees of future results or occurrences. Actual results and capital and other financial condition may differ materially from those included in these statements due to a variety of factors, including the precautionary statements included in this document and those contained in Citigroups filings with the U.S. Securities and Exchange Commission, including without limitation the Risk Factors section of Citigroups 2012 Form 10-K. Any forward-looking statements made by or on behalf of Citigroup speak only as to the date they are made, and Citi does not undertake to update forward-looking statements to reflect the impact of circumstances or events that arise after the date the forwardlooking statements were made.

23

Non-GAAP Financial Measures Reconciliations

($MM)
Citigroup
Reported Revenues (GAAP) Impact of: CVA/DVA MSSB HDFC Akbank SPDB Adjusted Revenues Reported Expenses (GAAP) Impact of: HDFC 4Q Repositioning Adjusted Expenses Reported Net Income (GAAP) Impact of: CVA / DVA MSSB HDFC Akbank SPDB Tax Item 4Q Repositioning Adjusted Net Income Preferred Dividends Adjusted Net Income to Common Average Assets ($B) Adjusted ROA Average TCE Adjusted ROTCE

2011
$77,331 1,806 199 $75,326 $50,250 (428) $49,822 $11,067 1,125 128 (275) $10,089 26 $10,063 $1,953 0.52% $139,746 7.2%

2012
$69,128 (2,330) (4,684) 1,116 (1,605) 542 $76,089 $49,974 (4) (1,028) $48,942 $7,541 (1,446) (2,897) 722 (1,037) 349 582 (653) $11,921 26 $11,895 $1,911 0.62% $151,234 7.9%

LTM'13
$76,503 (663) $77,166 $49,771 (1,028) $48,743 $12,413 (414) 176 (653) $13,304 132 $13,172 $1,888 0.70% $159,139 8.3%

3Q'13
$17,880 (336) $18,216 $11,655 $11,655 $3,227 (208) 176 $3,259 110 $3,149 $1,860 0.70% $163,420 7.6%

Citicorp
Reported Revenues (GAAP) Impact of: CVA/DVA HDFC Akbank SPDB Adjusted Revenues Reported Expenses (GAAP) Impact of: HDFC 4Q Repositioning Adjusted Expenses Adjusted Efficiency Ratio (% ) Reported Net Income (GAAP) Impact of: CVA / DVA HDFC Akbank SPDB Tax Item 4Q Repositioning Adjusted Net Income Average Assets ($B) Adjusted ROA

2011
$71,018 1,732 199 $69,087 $43,793 (368) $43,425 63% $15,257 1,081 128 (237) $14,285 $1,684 0.85%

2012
$69,920 (2,487) 1,116 (1,605) 542 $72,354 $44,731 (4) (951) $43,776 61% $14,072 (1,543) 722 (1,037) 349 582 (604) $15,603 $1,717 0.91%

LTM'13
$72,191 (690) $72,881 $43,738 (951) $42,787 59% $14,930 (430) 176 (604) $15,788 $1,738 0.91%

Citi Holdings
Reported Net Income (GAAP) Impact of: CVA / DVA 4Q Repositioning MSSB Adjusted Net Income

2011
$(4,190) 43 (38) $(4,195)

2012
$(6,531) 98 (49) (2,897) $(3,683)

LTM'13
$(2,517) 16 (49) $(2,484)

25

Non-GAAP Financial Measures Reconciliations

($MM)
Global Consumer Banking
NA Consumer Intl Consumer Reported Revenues (GAAP) Impact of: FX Translation Intl Consumer Revenues in Constant Dollars NA Consumer Intl Consumer Reported Expenses (GAAP) Impact of: 4Q Repositioning NA 4Q Repositioning Intl FX Translation NA Consumer Intl Consumer Adjusted Expenses in Constant Dollars Adjusted Efficiency Ratio (% ) NA Consumer Intl Consumer Reported Net Income (GAAP) Impact of: 4Q Repositioning NA 4Q Repositioning Intl Adjusted Net Income (GAAP) Impact of: FX Translation NA Consumer Intl Consumer Adjusted Net Income in Constant Dollars Reported Average Assets ($B) Adjusted ROA(1)

2011
$20,026 $18,099 $38,125 (820) 17,279 $37,305 $9,691 $11,062 $20,753 (18) (47) (607) 9,673 10,408 $20,081 54% $4,011 $3,655 $7,666 (11) (31) $7,708 (93) 4,022 3,593 $7,615 $377 $373 2.07%

2012
$20,949 $18,171 $39,120 (202) 17,969 $38,918 $9,931 $11,385 $21,316 (100) (266) (206) 9,831 10,913 $20,744 53% $4,727 $3,225 $7,952 (62) (171) $8,185 24 4,789 3,420 $8,209 $388 $384 2.13%

LTM'13
$20,213 $18,459 $38,672 18,459 $38,672 $9,846 $11,324 $21,170 (100) (266) 9,746 11,058 $20,804 54% $4,148 $3,052 $7,200 (62) (171) $7,433 4,210 3,223 $7,433 $394 $392 1.89%

Transaction Services
Reported Revenues (GAAP) Impact of: FX Translation Revenues in Constant Dollars Reported Expenses (GAAP) Impact of: 4Q Repositioning FX Translation Adjusted Expenses in Constant Dollars Adjusted Efficiency Ratio (% ) Reported Net Income (GAAP) Impact of: 4Q Repositioning Adjusted Net Income (GAAP) Impact of: FX Translation Adjusted Net Income in Constant Dollars Reported Average Assets ($B) Adjusted ROA

2011
$10,431 (396) $10,035 $5,757 (54) (152) $5,551 55% $3,232 (35) $3,267 (215) $3,052 $131 2.49%

2012
$10,708 (147) $10,561 $5,783 (95) (58) $5,630 53% $3,383 (61) $3,444 (90) $3,354 $140 2.46%

LTM'13
$10,568 $10,568 $5,890 (95) $5,795 55% $3,141 (61) $3,202 $3,202 $153 2.09%

Securities & Banking

Reported Revenues (GAAP) Impact of: CVA/DVA Adjusted Revenues Reported Expenses (GAAP) Impact of: 4Q Repositioning Adjusted Expenses Adjusted Efficiency Ratio (% ) Reported Net Income (GAAP) Impact of: 4Q Repositioning CVA/DVA Adjusted Net Income (GAAP) Reported Average Assets ($B)

2011
$21,700 1,732 $19,968 $14,990 (215) $14,775 74% $5,072 (139) 1,081 $4,130 $896 0.46%

2012
$20,022 (2,487) $22,509 $14,416 (237) $14,179 63% $4,582 (154) (1,543) $6,279 $904 0.69%

LTM'13
$22,930 (690) $23,620 $14,094 (237) $13,857 59% $6,343 (154) (430) $6,927 $915 0.76%

26 Note:
(1)

Adjusted ROA

Average assets adjusted to exclude Credicard average assets of $4.3B in 2011, $4.0B in 2012 and $1.9B in LTM13; Credicard was moved to discontinued operations as of 2Q13.

Non-GAAP Financial Measures Reconciliations

($MM)
Citi Holdings
Reported EBT (GAAP) Impact of: CVA/DVA MSSB 3Q'13 Incremental LLR Release Adjusted EBT

3Q'12
$(6,020) 23 (4,684) $(1,359)

4Q'12
$(1,715) 25 $(1,740)

1Q'13
$(1,348) (9) $(1,339)

2Q'13
$(906) 15 $(921)

3Q'13
$(237) (4) 300 $(533)

Citigroup
Reported Expenses (GAAP) Impact of: Repositioning Legal & Related 2Q'13 SIFI Regulatory Assessment FX Translation Core Expenses in Constant Dollars

3Q'11
$12,284 (208) (274) (451) $11,351

4Q'11
$13,053 (428) (832) (237) $11,556

1Q'12
$12,179 (66) (545) (297) $11,271

2Q'12
$11,994 (186) (480) (153) $11,175

3Q'12
$12,092 (95) (529) (191) $11,277

4Q'12
$13,709 (1,028) (1,286) (259) $11,136

1Q'13
$12,267 (148) (710) (175) $11,234

2Q'13
$12,140 (75) (832) (60) (72) $11,101

3Q'13
$11,655 (133) (677) $10,845

27

Non-GAAP Financial Measures Reconciliations(1)

($MM)

Basel III Tier 1 Common Capital and Ratio(2)

6/30/2012
Citigroup's Com m on Stockholders' Equity (3) Add: Qualifying Minority Interests Regulatory Capital Adjustm ents and Deductions: Less: Accum ulated net unrealized losses on cash flow hedges, net of tax Cum ulative change in fair value of financial liabilities attributable to the change in ow n creditw orthiness, net of tax Intangible Assets Goodw ill, net of related deferred tax liabilities (4) Identifiable intangible assets other than m ortgage servicing rights (MSRs), net of related deferred tax liabilities Defined benefit pension plan net assets Deferred tax assets (DTAs) arising from net operating losses and foreign tax credit carry forw ards and excess over 10% / 15% lim itations for other DTAs, certain com m on equity investm ents and MSRs (5) Total Basel III Tier 1 Com m on Capital Basel III Risk-Weighted Assets (RWA) Basel III Tier 1 Com m on Capital Ratio 27,592 6,072 910 51,351 25,732 5,899 752 48,849 25,488 5,632 732 51,116 25,206 5,329 498 49,905 24,553 5,057 876 45,347 24,721 4,966 954 44,504 $183,599 150

9/30/2012
$186,465 161

12/31/2012
$186,487 171

3/31/2013
$190,222 164

6/30/2013
$191,672 161

9/30/2013
$195,662 172

(2,689) 1,649

(2,503) 998

(2,293) 587

(2,168) 361

(1,671) 524

(1,341) 339

$98,864 $1,250,233 7.9%

$106,899 $1,236,619 8.6%

$105,396 $1,206,153 8.7%

$111,255 $1,191,618 9.3%

$117,147 $1,167,597 10.0%

$121,691 $1,159,000 10.5%

28

Note: (1) Certain reclassifications have been made to prior period presentation to conform to the current period. (2) For dates prior to September 30, 2013, calculated based on the proposed U.S. Basel III rules. For September 30, 2013, calculated based on the final U.S. Basel III rules. Basel III risk-weighted assets are based on the advanced approaches for determining total risk -weighted assets. (3) Excludes issuance costs related to preferred stock outstanding at September 30, 2013 and June 30, 2013 in accordance with Federal Reserve Board regulatory reporting requirements. (4) Includes goodwill embedded in the valuation of significant common stock investments in unconsolidated financial institutions. (5) Other DTAs reflect those DTAs arising from temporary differences.

Non-GAAP Financial Measures Reconciliations

($MM)

Tangible Book Value Per Share

($ millions, except per share amounts)

3Q'11 $177,372 312 $177,060 25,496 6,800 47 $144,717 2,924 $ 49.50 $

4Q'11 $177,806 312 $177,494 25,413 6,600 44 $145,437 2,924 49.74 $

1Q'12 $181,820 312 $181,508 25,810 6,413 41 $149,244 2,932 50.90 $

2Q'12 $183,911 312 $183,599 25,483 6,156 38 $151,922 2,933 51.81 $

3Q'12 $186,777 312 $186,465 25,915 5,963 37 35 $154,515 2,933 52.69 $

4Q'12 $189,049 2,562 $186,487 25,673 5,697 32 32 $155,053 3,029 51.19 $

1Q'13 $193,359 3,137 $190,222 25,474 5,457 2 $159,289 3,043 52.35 $

2Q'13 $195,926 4,293 $191,633 24,896 4,981 267 $161,489 3,041 53.10

3Q'13 $200,846 5,243 $195,603 25,098 4,888 267 $165,350 3,033 $ 54.52

Total Citigroup Stockholders' Equity Less: Preferred Stock Common Equity Less: Goodwill Other Intangible Assets (other than MSRs) Goodwill and Other Intangible Assets (other than MSRs) Related to Assets of Discontinued Operations Held for Sale Net Deferred Tax Assets Related to Goodwill and Other Intangible Assets Tangible Common Equity (TCE) Common Shares Outstanding at Quarter-end Tangible Book Value Per Share

Basel III Supplementary Leverage Ratio

Citi's estimated Basel III Supplementary Leverage Ratio, as calculated under the final U.S. Basel III rules, represents the average for the quarter of the three monthly ratios of Tier 1 Capital to total leverage exposure (i.e., the sum of the ratios calculated for July, August and September, divided by three). Total leverage exposure is the sum of: (1) the carrying value of all on-balance sheet assets less applicable Tier 1 Capital deductions; (2) the potential future exposure on derivative contracts; (3) 10% of the notional amount of unconditionally cancellable commitments; and (4) the notional amount of certain other off-balance sheet exposures (e.g., other commitments and contingencies).

29