Managerial Competency Mapping Matrix

Emp Name Designation Year of exp at Globe Deptt

Managerial Competencies
No. 1 2 3 4 5 6 7 8 9 Integrity Customer Service Stress Management Accountability & Responsibility Business & Organization Knowledge Persistence Team Building & Leadership Skills Interpersonal Skills Decision Making Particulars Meaning Sharing or Not Sharing Confidential Information Meeting & Exceding Customer Expectations Regularly Maintaining calm under stressful conditions Taking responsibility for mistakes, inefficiencies Understanding & linking Business & Org. Information to performance management Following through during adversities & challenges Training, Coaching, Appraising, Guidence, Directiveness Relating well to all kinds of people at variety of situations Quick & Accurate decisions even without enough information maintaining office decorum Total Desired Rate 5 5 5 5 5 5 5 5 5 5 50 Actual 0 0 0 0 0 0 0 0 0 0 0 GAP -5 -5 -5 -5 -5 -5 -5 -5 -5 -5 -50 No. Particulars 1 2 3 4 5 6 7 8 9 Analytical Thinking

Additional Managerial Competencies

Meaning Problem Solving Ability, out of box thinking Getting people do what you want to do Passoinate to succeed and achieve Division & Fair Distribution of Work Creating successors Motivating staff, Recognitions, Rewards Planning & Priority Setting against realistic deadlines Oral, Written, Clarity of Thought, Language etc. Resolve differences in positive manner. Level of Commitment, Reliability etc. Total Desired Rate 5 5 5 5 5 5 5 5 5 5 50 Actual 0 0 0 0 0 0 0 0 0 0 0 GAP -5 -5 -5 -5 -5 -5 -5 -5 -5 -5 -50

Consensus Building Achievement Orientation Delegation of Work Developing Sub-ordinates Impact & Influence Time Management Communication Skills Conflict Management

10 Ethics

10 Personal Effectiveness

6 5
46

6 5 5 5 5 5 5 5 5 5 5

Ideal Manager Training Require

46
41 36 31 26

5 4 3

Ideal Manager Training Require Counselling Required

4 41 3 36 2 31 1 26
Team Building & Leadership Skills Decision Making

2 1
0 0 0 0 0 0 0 0 0 0 0

counselling Required
Integrity Persistence
Ethics Accountability & Responsibility

21 16

Customer Service

Business & Organization Knowledge

16

Stress Management

Interpersonal Skills

0 21

Improvement Needed

11 6 1

Improvement Needed

11
6 1

Actual

Desired Rate

Desired Rate

Actual

No. 1 2 3 4 5 6 7 8 9 10 Integrity

Particulars

Meaning Sharing or Not Sharing Confidential Information Meeting & Exceding Customer Expectations Regularly Maintaining calm under stressful conditions Taking responsibility for mistakes, inefficiencies Understanding & linking Business & Org. Information to performance management Following through during adversities & challenges
Doubtful

2
Use to share with other colleagues

3
Sharing secratively

Sharing bu not confidential Not sharing at all Good at meeting the Expectations Good in handling stress Ready to take Good in doing so Can handle very well Using his skills quite well Excellent Excellent Self analytical & Take full responsibility Practically using Handle excellently and work aas a team Excellent in using such skills

Customer Service Stress Management Accountability & Responsibility Business & Organization Knowledge Persistence

Poor In Customer intraction Not Able to handle Not Ready to take Not Able to link

Somwhat able to meet the Handling Well expectations Somewhat able to handle usually tries to avoid Not willing to link Can handle but not independently Become argumentive Can link with guidance Able to handle Having such skills but not using properly Not using such skills

Not able to handle adverse Able to handle with mgt situations support Not having such skills Not having such skills Believe in such skills & ready to learn Having such skills Take decision very promptly Maintaining upto a extent

Team Building & Leadership Training, Coaching, Appraising, Guidence, Directiveness Skills Relating well to all kinds of people at variety of Interpersonal Skills situations Decision Making Ethics

Using such skills quite well Effectively using such skills Fact base quick & effective decision Maintaining & abide by the same

Quick & Accurate decisions even without enough Very slow in making decision information maintaining office decorum
Not maintaining at all

Take decision with relative Fact base decision reasoning Mantaining but not completely Maintaining

No. Particulars 1 2 3 4 5 6 7 8 9 10 Analytical Thinking Consensus Building Achievement Orientation Delegation of Work Developing Sub-ordinates Impact & Influence Time Management Communication Skills Conflict Management Personal Effectiveness

Meaning Problem Solving Ability, out of box thinking Getting people do what you want to do Passoinate to succeed and achieve Division & Fair Distribution of Work Creating successors Motivating staff, Recognitions, Rewards Planning & Priority Setting against realistic deadlines Oral, Written, Clarity of Thought, Language etc. Resolve differences in positive manner. Level of Commitment, Reliability etc.

1
Not able to solve

2
Can solve but with support able to solve

4
Can solve Effectively able to built

5
Solve effcetively and able to drive in a positive way Effectively using this skill in a positive way

not able to buit consenses somwhat able to buit Not actually Having the same Not able to delegate properly Not taking care as such Not Recognise at all Poor Not good at all Not able to do so not commited at all Somwhat passionate in achieving Able to delegate but not equally will do if asked to do so Baised in doing so Somewhat able Somewhat effective Oral but not written think able to do so but cannot Somewhat commited

able to buil by dominating Having a supressed passion Able to delegate but not effectively baised in doing so Recognise Rearly Able to do if asked Effective Written skill but not oral Able to resolve but not positevely Commited towards his team only

having such passion when Actively having such passion talked about Delegate well Somwhat Doing so Recognise well Able to set prioritiess Effective Written & Oral comm skill Able to resolve Somewhat commited to team & Org Able to delegate Equally & Effectively Effectively believe and doing so Using this tools very effectively Effectievly doing so Very effective can handle presentations Effectively & Positively able to do so Fully commited & drived