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Coworker job satisfaction Coworker job complexity Social Influences environmental uncertainty political and labour institutions labour

market available technology management style technology/tasks organizational design (strategy, culture, reward systems. etc.) Internal organizational factors, e.g. Structural Influences External organizational factors, e.g. Organizational Structure Positive and negative social cues Leader behavior

Contextual factors

Formalization Centralization Size Technology Uncertainty Physical Environment

Antecedents

proactive personality efficacy beliefs interpersonal trust Individual, e.g.

Skill variety Task identity Task significance Autonomy Job Complexity Feedback from job Attentional/ problem-solving demands Timing/method control Production responsibility Specialization

job control skill variety feedback/performance monitoring cognitive demands physical demands emotional demands role conflict opportunity for skill acquisition social contact team autonomy team feedback team skill variety team task interdependence individual-level (e.g. demand and control group-level (e.g. interdependence and autonomy) Interactions between work characteristics Group-level, e.g. Physical Demands Individual-level, e.g. Social Environment

Characteristics of work

Dealing with others Friendship Social support Job/task interdependence Feedback from others

Expanded work characteristics, e.g.

Physical activity Work conditions Scheduling Strength requirements Equipment/ technology used Ergonomic design Experienced meaningfulness of work Critical Psychological States Experienced responsibility for work outcomes Knowledge of results

Job design

motivation quick response learning and development interaction processes job performance affective reactions safe working outsidework activities creativity productivity customer satisfaction absence/turnover accidents innovation interdependence, uncertainty, implementation process, alignment of HR, information/technological systems Organizational, e.g. norms, knowledge structures, size, skill composition, goal clarity, information support, outcome interdependence Group, e.g. growth need strength, ability, context satisfaction, proactive personality, preference for group work, tolerance for role ambiguity, interpersonal trust Individual, e.g. Psychological Outcomes Job satisfaction Organizational outcomes, e.g. Growth satisfaction Internal work motivation Work stress Mental overload/underload Job performance Absenteeism Turnover Individual/ group outcomes, e.g. Knowledge Level Meaning

Mechanism (intermediary outcomes), e.g.

Competence

Mediating Mechanisms

Empowerment

Self-determination Impact Speed of response to problems Increased system knowledge Skill utilization Information processing demands

Expanded outcomes

Outcomes Contingencies

Behavioral Outcomes

Customer service Accidents Errors Skill requirements

Human Resource Outcomes

Training demands Compensation levels

Ownership for problems Role Definitions Role breadth self-efficacy

Job design.mmap - 18/06/2012 - Mindjet

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