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ATTACHMENT: Accompanying Statement of Compliance Per the FCC CPNI rules [ !

CF" # $%&&'(e)* an+ as reference+ in the attache+ signe+ certification, Crossla-e Telephone Company +./.a Crossla-e Communications herein reference+ as the Company here/y certifies that the Company is in compliance 0ith the FCC CPNI rules an+ has outline+ some of the important operating proce+ures /elo0 in or+er to ensure the Company1s compliance in the protection of CPNI: Use of CPNI in Marketing 2ur company +oes not use CNPI in any of its mar-eting efforts, an+ +oes not permit the use of, or access to, customer CPNI /y our affiliates or any thir+ parties$ 3e use, +isclose, or permit access to CPNI only for the purposes permitte+ un+er ! 4$S$C$ Sections %%%(c)(5) an+ (+)$ CPNI Safeguards 2ur company has +esignate+ a compliance offer to maintain an+ secure the company1s CPNI recor+s an+ to super6ise training of all company employees$ 2ur company trains its personnel as to 0hen they are, an+ are not, authori7e+ to use or +isclose CPNI, an+ 0e ha6e an e8press +isciplinary process in place if the rules are 6iolate+$ 2ur company authenticates the i+entity of a customer prior to +isclosing CPNI /ase+ on a customer9initiate+ telephone contact, or in9office 6isit$ 2ur company +iscloses call +etail information (C:I) in a customer9initiate+ call only: after the customer pro6i+es a pre9esta/lishe+ pass0or+; or, at the customer1s re<uest, /y sen+ing the C:I to the customer1s a++ress of recor+; or /y calling /ac- the customer at his or her telephone num/er of recor+$ 2ur company +iscloses CPNI to a customer in person at our office location only 0hen the customer presents a 6ali+ photo I: an+ the I: matches the name on the account$ 2ur company esta/lishes pass0or+s 0ith customers in or+er to authenticate customer$ Neither pass0or+s nor the /ac-up metho+ for authentication rely on customers1 rea+ily a6aila/le /iographical information$ 2ur company notifies a customer imme+iately of changes in: a customer1s pass0or+, a customer1s response to /ac-9up means of authentication, or a++ress of recor+$

CPNI Recordkeeping and Reporting 2ur company maintains recor+s of our compliance 0ith the FCC1s CPNI "ules for use of CPNI in out/oun+ mar-eting efforts, for at least one year$ 2ur company is prepare+ to pro6i+e the FCC 0ith 0ritten notice, 0ithin fi6e /usiness +ays of any instance 0here the =opt out> mechanisms +o not 0orproperly$ 2ur company is prepare+ to notify the 4$S$ Secret Ser6ice an+ F?I 0ithin se6en /usiness +ays after the occurrence of an international, unauthori7e+ (or e8cee+ing authori7ation), access to, use of, or +isclosure of CPNI$ 3e may also notify the customer of such /reach, after consulting 0ith the in6estigatory agency(ies), if 0e /elie6e there is an e8traor+inarily urgent nee+ to notify a customer (or class of customers) in or+er to a6oi+ imme+iate or irrepara/le harm$ 3e 0ill notify the customer of the /reach after se6en /usiness +ays follo0ing notification to the F?I an+ Secret Ser6ice, if such agencies ha6e not re<ueste+ that 0e postpone +isclosure to the customer$ 2ur company 0ill maintain recor+s of any +isco6ere+ /reaches, notices to the Secret Ser6ice an+ F?I, an+ their responses, for at least t0o years$

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