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INFOSYS.110 BUSINESS SYSTEMS: DELIVERABLE 2: BUSINESS SECTION SUMMER 2014 Name NetID Group Number: Website Link: Tutorial Details Time Spent on Assignment: Faiz Farhan Thrikannaur Pillathottatil Fthr185 014
http://infosys1102014ssgroup14.blogspot.co.nz/2014/01/d1.html

Tutor: Yvonne Hong 25 hours

Day: Tuesday

Time: 1 pm

Word Count: 1413

STUDY PLANNER
INTRODUCTION

Most students in todays generation has to make an important choice about their careers in the future. They do not realize how many other jobs are there in the industry apart from the one that are most common for eg accountant, engineers , doctors , investment banker and etc. A recent reddit thread asked for some great careers that university students have no idea of its existence such as Tower tecnician , Unexploded ordnance technician, Court stenographer, Anaesthesiology assistant and lots more (Max Nisen,2013).
3. BUSINESS SECTION 3.1 Vision

To guide students with choosing their career prospects.

3.2 Industry Analysis: Education Application Industry

Industry: Education Application

Force:

High/Low:

Justification:

Buyer power:

Low

There are lots of education application in the market but there is no appllication in the market which have the same functionalities as this application. In the beginning we will have the competitive advantage, so the buyer power will be low in the start.

Supplier power:

Low

There are lots of programmer in new zealand who have experience working in the application industry who could provide their service (Career

NZ, 2013).

Threat of new entrants:

High

To get in to application development industry it is not that expensive. It has low cost entry barrier and there are lots of programmer out there who can help building the application .

Threat of substitutes:

Low

There is not many substitute to this application the substitutes for this application can be surfing the internet to find all the information scattered and the other one can be advisor in an institution. talking to career

Rivalry among existing Low competitors:

All though there are lots of educational application in the market(Rao, 2014) there is no application in the market which has the same functionalities as this app so at this point there is no Rivalry among existing competitor .

Overall attractiveness of the industry: The Education Application industry is an attractive industry to enter as the industry analysis shows most of porters five forces are low , which shows that the education application industry is good to enter.
3.3 Customers and Their Needs

Our Customers are all the students who are studying or planning to study in university or other institution. This Application will provide them information in one place rather than surfing all over the internet to find different information and it will also save them time to look for the information online.

3.4 The Product and Service

Our application is simple to use and manage. Once you enter what your interest are it will connect to all different degrees and majors, also which universities or institution provide them and based on that it will show you what jobs are there related to the study discipline . This application will also show what is the current market for those jobs and predictions for its future availability.
3.5 Suppliers and Partners

Our suppliers are application developers and programmer who can provide their programming service and also updating the application. Our partner would be apple and google as they are the main source who can put our application in their market so users can download it for free (Wikipedia,2014). Another partner would be territary institution

which will give us the information about the study degrees they provide and Recruitment agencies which users can upgrade for job vacancies.

3.6 Strategy: Cost Leadership

Our Application is targeted to all the students studying for higher qualification after their high school or currently studying in territiary which is a broad market and it will be provided at a low cost . The overall strategy is therefore Cost leadership
3.7 Value Chain Activity: Service after sale

The most important value chain activity for this business is Service After sale, which will benfits for students after downloading the application and this application will provide unlimited control and use of the application after downloading. As the application will be developed overtime, the students will get updated version of the application such as new jobs opportunities in their chosen field or any other upgrade on bugs/problems.

3.8 Business Processes

3.8.1. FEEDBACK COLLECTING PROCESS This process is

important because we want to get

feedback on the application about how well it is running and is any bugs or problem with application. So we can update the application on regular basis and get feedbacks on updates about how well it is running and also to see the application been utilised by the user . Obtaining the feedbacks will helps to add new updates and the maintain the application in users interest. FEEDBACK COLLECTING PROCESS

3.8.2 TRANSACTION PROCESS if

the users wants to upgrade to the premium account where as seek website or any other

this application connect with real job industry such

recruitment agencies and business events happening near their location. We want to make the transaction as slimple as possible after downloading the application. Since our Value Chain Activity is service after sales we want to be stress free as possible.

3.9 Functionalities
3.9.1. FEEDBACK COLLE CTING PROCESS

Getting customer feedbacks New updates on application

3.9.2. TRANSACTION PROCESS

3.10 Systems

Billling the card for the premium account Reciept for the transaction

3.10.1. UPDATING SUPPORT SYS TEM

This support system will help the application

developer to make new updates based on the feedback from users which will support the techinical department to improve . Therefore will be a new updated verion of the application which will make the user happy and will maintain a good customer relationship.

3.10.2. FEEDBACK SUPPORT SYSTEM -

This system will improve our application overall based

on our customer feedbacks . The feedbacks will go through customer support which will be organised for futher support,This will make the processing of the bugs/problems feedback easier to locate to for technical support department so they can fix it and create an updated version .

3.10.3. TRANSACTION SUPPORT SYSTEM -

This system will support the transaction of the

premium account which will automate all the process and record the transaction for the business and customer . This will save time for the business so they can work on other part of the business such as invoice working on the new updates rather than the for the sending customer.

3.11. Summary Table: Value Chain to Systems

Value Chain Activity

Processes 1. Feedback Collecting Process 2. Transaction Process

Functionalities 1. Collect feedback 2. Updating the application 1. Billing the customer for premium account 2. Generating reciept for the transaction

Specific Information System(s) Feedback support System Updating support system Transaction support system

Bavarian bergkase fromage queso

Broad Information System(s) Customer relationship management System Decision support system Transaction processing system Transaction processing system

Transaction support system

CONCLUSION

Rather than searching for bits of information scaterred around in the internet,information system delivers value by capturing and processing information in one place. Which also saves time for consumers. Customer Satifaction Our feedback support system works on our customer feedback and give them what they asked for. The transaction support system can help our customer to buy stress free purchase of the premium account because of the automated process. Generating growth information system allows us to do what our customer needs . The business can spend more time improving the application for the customers which will generate growth for the business . Without information system the application would not be as good for the customer experience. Applying information system allow our business to be more productive and help us in all areas of the business. So in conclusion Information systems help a company make adequate use of its data, reduce workload and assist with all aspect of business((Davoren, 2014).

REFERENCES

1. Max Nisen. (2013). 18 High Paying Career That You Have Probably Never Heard Of . Retrieved from http://jobs.aol.com/articles/2013/07/18/18-high-paying-careersthat-youve-probably-never-heard-of/ 2. iStart Limited (2011) Mobile App Developers Guide 2011 Retrieved from http://www.istart.co.nz/index/HM20/AL211749/AR214658 3. Howie, M. (2012). University Graduate Prospects in Crisis. [Report]. Retrieved from http://www.frogrecruitment.co.nz/Employer+Services/Articles+of+Interest/Uni versity+Graduate+Prospects+in+Crisis.html 4. MacDonald, N. (2013, September 1). Graduates frustrated at lack of jobs. The Dominion Post. Retrieved from: http://www.stuff.co.nz/ 5. Morton, F. (2011, July 31). What happens to our students? New Zealand Herald.

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6. Statistics New Zealand. (2013). Employment and unemployment retrieved from: http://www.stats.govt.nz/browse_for_stats/income-andwork/employment_and_unemployment.aspx 7. Weir, J. (2012, August 10). Young, gifted and jobless. Fairfax NZ News. Retrieved from: http://www.stuff.co.nz/business/money/7450046/Young-gifted-and-jobless

8. Davoren, J. 2014. The Three Fundamental Roles of Information Systems in Business. Retrieved from : http://smallbusiness.chron.com/three-fundamental-rolesinformation-systems-business-23681.html 9. Careers nz. 2014. Programmer.retrieved from http://www.careers.govt.nz/jobs/information-technology/programmer/ 10. Rao, L. 2014. Apple: 20,000 Education iPad Apps Developed; 1.5 Million Devices In Use At Schools. Retrieved from - http://techcrunch.com/2012/01/19/apple-20000education-ipad-apps-developed-1-5-million-devices-in-use-at-schools/

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