ATTACHMENT A The Conference Group Summary of CPNI Procedures The Conference Group, LLC (TCG) is committed to protecting the

e privacy of its customers. TCG provides conferencing services to requesting customers. TCG has estab ished po icies and procedures that are designed to ensure that it is in comp iance !ith the "edera Communications Commission#s ("CC) ru es regarding the use, disc osure, and access to C$%&. TCG provides this summary of those procedures in accordance !ith section '(.)**+(e) of the "CC#s ru es. $ermissib e ,ses of C$%&- TCG may use C$%& for the fo o!ing purposeso o o o o to initiate, provide, render, and bi and co ect for the conferencing service. to provide the services necessary to, or used in, the provision of the services that TCG provides to its customers. to protect TCG#s rights and property, or to protect our customers and other carriers from fraudu ent, abusive, or un a!fu use of, or subscription to, our services. to provide administrative services to the customer for the duration of the ca , if the customer initiated the ca and approves of the use of such information. and as required by a!.

,se of C$%& for /ar0eting $urposes- Current y, TCG does not use C$%& for mar0eting purposes. &f it ater determines to use C$%& for mar0eting purposes, then it !i provide the appropriate customer notification, and it !i maintain a record of such notification and of any mar0eting campaigns using C$%&, in accordance !ith the "CC#s ru es. C$%& 1afeguards- TCG has imp emented safeguards to protect its customers# C$%&. 2mong other safeguards, TCG has imp emented procedures to verify a customer#s identity on a in3bound customer ca s. TCG does not re ease ca detai information during an in3bound ca . &nstead, TCG !i send ca detai information (if requested) to the address of record. TCG a so has estab ished procedures pursuant to !hich customers may ma0e account changes. TCG a so has procedures in p ace to notify customers !hen certain changes are made to their account, in accordance !ith the "CC#s ru es. TCG has imp emented net!or0 security measures, inc uding, but not imited to, the use of encryption. 4mp oyee Training- TCG trains its personne regarding !hen they are and are not permitted to use, disc ose, and5or permit access to C$%&. TCG has an e6press discip inary process in p ace for the misuse of C$%&, !hich inc udes the potentia for termination. 7ata 8reaches- TCG !i notify a! enforcement !ithin seven days of the reasonab e discovery of a data breach invo ving C$%&. TCG a so !i notify affected customers as permitted to do so by a!. TCG !i maintain a record of such notifications in accordance !ith app icab e a!. TCG a so is mindfu of attempts by prete6ters to gain access to C$%&, and !i report on any such attempts5methods that prete6ters are using !hen it fi es its annua C$%& certification. Customer Comp aints- TCG trac0s customer comp aints it receives regarding C$%&. TCG !i report on those comp aints in its annua C$%& certification. C$%& Certification- TCG has appointed an officer !ho is responsib e for overseeing its comp iance !ith the "CC#s C$%& ru es. The officer !i fi e an annua C$%& certification !ith the "CC.