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Programme
COURSE
QUALITY IMPROVEMENT TOOLS
27 – 28 October 2009, Kings Hotel, Ayer Keroh, Melaka
RATIONALE OBJECTIVES
In solving quality related problems, At the end of the programme,
lots of QC Tools and techniques are participants should be able to:
being developed and used. Therefore, • Understand the concept of problem
understanding the QC Tools and solving in their quality improvement
techniques will help identify, analyse project.
and solve quality related problem in
very focus and systematic ways. This • Understand the QC Tools and their
program will highlight the Seven QC application in problem solving.
Tools like Pareto Diagram, Ishikawa
• Obtain practice in working through
Diagram and others which are mainly
the PDCA/DMAIC cycle with
used in solving QIT/ICC problems.
emphasis on the QC techniques.
Sign Up Today!
Please register before:
20 Oct. 2009
DAY 1
• Introduction to Problem Solving Concept • Data Collection
• PDCA/DMAIC Cycle
DAY 2
• 7 QC Tools - Histogram
- Check-Sheet - Graph and Charts
- Pareto Diagram - Control Chart
- Ishikawa Diagram • Application of 7 QC Tools in QIT/ICC project
- Scatter Diagram
WHO SHOULD ATTEND PAYMENT
ICC Facilitator, Leaders, Members and others that is RM500 per person
in charge of improvement initiatives in the (50% discount for non-SME and
organisation.
80% for SME company)
(include course materials, certificate,
lunch and coffee breaks)
PROGRAMME MANAGER ADDRESS
Mr. Mazuan Bin Salih Malaysia Productivity Corporation (MPC)
Tel: 07- 2377 422 Southern Region Office
Fax: 07-2380 798 No. 8, Jalan Padi Mahsuri
Email: mazuan@mpc.gov.my Bandar Baru UDA
Web site: www.mpc.gov.my 81200 Johor Bahru
TRANSFORMATION, INNOVATION, PARTNERSHIP
P&Q ENHANCEMENT PROGRAMME 2009
REGISTRATION FORM
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