(P&Q) Productivity & Quality Enhancement

Programme
COURSE
QUALITY IMPROVEMENT TOOLS
27 – 28 October 2009, Kings Hotel, Ayer Keroh, Melaka
RATIONALE OBJECTIVES
In solving quality related problems, At the end of the programme,
lots of QC Tools and techniques are participants should be able to:
being developed and used. Therefore, • Understand the concept of problem
understanding the QC Tools and solving in their quality improvement
techniques will help identify, analyse project.
and solve quality related problem in
very focus and systematic ways. This • Understand the QC Tools and their
program will highlight the Seven QC application in problem solving.
Tools like Pareto Diagram, Ishikawa
• Obtain practice in working through
Diagram and others which are mainly
the PDCA/DMAIC cycle with
used in solving QIT/ICC problems.
emphasis on the QC techniques.

Sign Up Today!
Please register before:
20 Oct. 2009

DAY 1
• Introduction to Problem Solving Concept • Data Collection
• PDCA/DMAIC Cycle
DAY 2
• 7 QC Tools - Histogram
- Check-Sheet - Graph and Charts
- Pareto Diagram - Control Chart
- Ishikawa Diagram • Application of 7 QC Tools in QIT/ICC project
- Scatter Diagram
WHO SHOULD ATTEND PAYMENT
ICC Facilitator, Leaders, Members and others that is RM500 per person
in charge of improvement initiatives in the (50% discount for non-SME and
organisation.
80% for SME company)
(include course materials, certificate,
lunch and coffee breaks)
PROGRAMME MANAGER ADDRESS
Mr. Mazuan Bin Salih Malaysia Productivity Corporation (MPC)
Tel: 07- 2377 422 Southern Region Office
Fax: 07-2380 798 No. 8, Jalan Padi Mahsuri
Email: mazuan@mpc.gov.my Bandar Baru UDA
Web site: www.mpc.gov.my 81200 Johor Bahru
TRANSFORMATION, INNOVATION, PARTNERSHIP
 P&Q ENHANCEMENT PROGRAMME 2009
REGISTRATION FORM

Programme Title : QUALITY IMPROVEMENT TOOLS

Code 410E Date: 27 – 28 OCTOBER 2009 Fee :RM 500 / RM 100 (SMEs)
RM 500 / RM 250 (Non-SMEs)
Venue KINGS HOTEL, AYER KEROH, MELAKA

1. Please register the following person(s) for the above programme *:

EMPLOYMENT
CATEGORIES
ITEM NAME & E-MAIL ADDRESS (IF ANY) DESIGNATION M : Management
S : Supervisor
E : Employee

i.
ii.
iii.
iv.

Enclosed is a cheque No for RM

:
made payable to “MALAYSIA PRODUCTIVITY CORPORATION” for the payment of _______ participant(s) for the above
programme.

2. Name of Contact Officer :

3. Designation :
4. Organisation Name :
5. Mailing Address :
6. Organisation Size : Multinational / Big / SMEs / Government **
7. Economic Sector : 01 : Agriculture / 02 ; Mining / 03 : Manufacturing / 04 : Utilities / 05 : Construction /
06 : Retail Services / 07 : Transportation / 08 : Finance & Commerce / 09: Social, Legal,
Education, Police, Army, NGO, Consumerism, Arts, Entrepreneurship, Human Resource,
Land Cooperation, Sports / 10 : Science / Technology/ICT / 11: Others (Please Specify)**
8. Sub-sector/Industry Group: (Please Specify)
9. Contact person for Billing Purposes:
10. Billing Address :
(If different from mailing address)
11. Tel : Fax : E-mail :
12. Authorised Signature : Date : Company Stamp :
Note :
* Registration and payment should be made five (5) DAYS BEFORE the commencement of the programme. Reservation can be made by
phone, mail, fax or e-mail but will be confirmed upon receipt of the registration form and payment. A FULL FEE is chargeable IF NO
WRITTEN notice of cancellation is RECEIVED by MPC FIVE (5) DAYS BEFORE the programme commences or if the participant fails to
report for the programme. Cancellation with less than FIVE (5) days notice will not be accepted. However, substitute participant(s) is/are
always welcome. MPC RESERVES THE RIGHT to change the venue or the facilitators or the contents of the programme or reschedule
or cancel the programme due to unforeseen circumstances and will notify registered participants accordingly. For further enquiries, please
contact the respective Programme Manager.
**Please delete if not applicable
PERBADANAN PRODUKTIVITI MALAYSIA / MALAYSIA PRODUCTIVITY CORPORATION
CORPORATION (MPC)
No. 8, Jalan Padi Mahsuri, Bandar Baru UDA, 81200 Johor Bahru, Johor
Tel : 07- 2377 422 Fax : 07-2380 798 (Attn : Mr. Mazuan Salih)
Toll Free : 1-800-88-1140 Email : mazuan@mpc.gov.my Website: www.mpc.gov.my