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Project Report

Shriram Learning & Development Solutions

Name: AR.Subramanian

Name of the Buddy


Namratha Thappa
Manager:

Time
Project
Week Date Name of the Assignment / Project Tasks
From To In Charge

Watch a video of Seattle


Fish Market to understand
9:30AM 10:30AM Retail Management Lavanya
the concept of customer
service.

Discussed on the video


based on seattle fish market
10:30AM 10:45AM Retail Management Lavanya
video to know about the
customer servicing.

Meeting on Retail Discussed


10:45AM 11:00AM Retail Management Lavanya
about Content flow

Prepared content flow on


11:00AM 12:00PM Retail Management Lavanya Shriram Retail Management-
Beginner level individually.
29-09-2009

Compiled all the individual


12:00PM 1:00PM Retail Management Lavanya content of team in to single
file.

Mailed the compiled content


1:30PM 2:00PM Retail Management Lavanya
flow
Modified the content flow as
2:10PM 3:40PM Retail Management Lavanya per the instruction of Project
In charge

prepared for Insurance


4:32PM 5:30 PM Insurance Licentiate Session Pavithra
licentiate Examination

Send a writeup to the project


9:30 AM 10:10 AM Retail Management Lavanya
leader.

Reworked on writeup
10:10 AM 10:40 AM Retail Management Lavanya according to the project In
charge's instruction.

10:40 AM 11:45 PM Retail Today Lavanya Prepared for presentation.

Team meeting:
Discussed on the
timeline,and on scanning the
12:00 PM 12:15 PM Retail Management Lavanya
content flow.And the next
article for presentation is
allocated to us.

30.09.09
Read the newly allocated
12:15 PM 3:00 PM Retail Today Lavanya
article.

Team meeting:Discussed on
the content flow which we
have sent on previous day
3:00 PM 03:25PM Retail Management Lavanya
and asked to make some
changes in the content flow
by the project In charge.
Reworked on the content
flow by referring previous
03:25PM 04:30PM Retail Management Lavanya content flow & Job profiles
as instructed by the project
in charge

Prepared for Insurance


04:30PM 05:30PM Insurance Licentiate Session
Licentiate examination .

Team Meeting:
9:30 AM 9:45 AM Project Self report Lavanya Discussion about Project self
report

Week 1
Reworked on writeup
10:10 AM 10:40 AM Retail Today Lavanya according to the project In
charge's instruction.

10:40 AM 11:00AM Send mail to project In charge Lavanya Prepared for presentation.

Presented the topic from


11:00AM 11:55AM Retail Today Lavanya magazine which was
allocated to me.

Team meeting:
11:55AM 12:15PM Retail Management Lavanya Discussed on the content
flow to make some changes.

Reworked on content flow as


12:15PM 12:30PM Retail Management Lavanya instructed by the project In
charge.

Resume Rework and mailed


1-Oct-09 1:30PM 01:50PM Retail Management Lavanya
to Project In charge
1-Oct-09

Team meeting:Discussed on
the content flow & made
some changes regardingly
01:50PM 02:30PM Retail Management Lavanya and mailed the updated
content flow to Mr.Nasrullah
Shaffaq to get the approval
from him.

Read about learning


platforms like blended
02:30PM 03:45PM Retail Management Lavanya learning,e learning,discovery
learning,experimental
learning

Discussed about the


contents based on
learning platforms like
blended learning,e
03:45PM 4:10PM Retail Management Lavanya
learning,discovery
learning,experimental
learning

Read about learning


platforms like blended
4:10PM 4:30PM Retail Management Lavanya learning,e learning,discovery
learning,experimental
learning

4:30PM 5:30PM Insurance Licentiate Session

Searched the learning


9:30AM 10:30AM Retail Management Lavanya
process.

11:44AM 11:54AM Retail Management Lavanya Mailed the content flow.

Reworked on the content


11:54AM 12:00PM Retail Management Lavanya
flow and mailed again.

3-Oct-09
12:00PM 12:45PM Buddy Meeting Pavithra Meeting with the new buddy
3-Oct-09

Discussed about the CLP-


12:45PM 1:04PM Retail Management Lavanya TTT,and about current
buddy task.

Discussed about the content


1:15PM 1:20PM Retail Management Lavanya
and on timeline.

Discussed about the


1:20PM 1:30PM Retail Management Lavanya allocation of the writeup
topics.

Searched for content flow-


9:30AM 9:45AM Learning Platforms Lavanya
Learning Platforms

Discussed about content


9:45AM 10:00AM Meeting Lavanya
flow of Learning platforms

Researched for the


10:00AM 10:15AM Content Research-Learning Platforms Lavanya
allocated contents

Presented the topic from


10:15AM 11:00AM Retail today Lavanya magazine which was
allocated to me.
5-Oct-09

Researched for the


11:00AM 12:30PM Content Research-Learning Platforms Lavanya
allocated contents

Researched for the


1:30PM 3:30PM Content Research-Learning Platforms Lavanya
allocated contents

Prepared for CLP


3:30PM 4:30PM CLP-TTT Namratha presentation and presented
a topic

Prepared for Insurance


4:30PM 5:30PM Insurance Licentiate Session Pavithra
Licentiate examination .

Researched examples for


9:30AM 12:30PM Content Research-Learning Platforms Lavanya
the developed contents
Formatted the contents with
the team members and
1:30AM 3:40PM Content Research-Learning Platforms Lavanya
mailed it to my Project In
charge

Project In charge allocated


3:40PM 3:50PM Retail Today Lavanya new topics to present in
'Retail today' Retail
6-Oct-09

3:50PM 4:10PM Retail Management Lavanya Discussed about NRF

Discussed about the projects


that we are currently working
4:10PM 4:30PM Buddy Meeting Namratha
and asked about the
Stationary

4:30PM 5:30PM Insurance Licentiate Session Pavithra

Prepared the write up and


9:30AM 10:20AM Retail Today Lavanya sent mail to my prject In
charge

Reworked on the write up


10:20AM 11:40AM Retail Today Lavanya and mailed to the project
lead

Discussed aboout the delay


Week 2 11:40AM 12:20PM Team meeting Lavanya
in 'Retail today'

7-Oct-09

1:30PM 2:30PM CLP-TTT Namratha Presented on CLP modules

Compiled the content flow of


retail management and
2:30PM 4:30PM Retail Management Lavanya
matched with the learning
platforms

Prepared for Insurance


4:30PM 5:30PM Insurance Licentiate Session Pavithra
Licentiate examination .

Discussion went on the


9:30AM 10:30AM Retail Today Lavanya
topics
Mailed the timeline of the
10:30AM 11:00AM Retail Management Lavanya
content research

Prepared Write up for


11:00AM 12:30PM Retail Today Lavanya
presentation in Retail today

8-Oct-09

Prepared Write up for


1:30PM 2:30PM Retail Today Lavanya
presentation in Retail today

2:30PM 4:30PM CLP-TTT Namratha Presented on CLP modules

4:30PM 5:30PM Insurance Licentiate Session Pavithra

Researched for the allocated


9:30AM 12:30PM Retail Management Lavanya
contents

1:30PM 2:00PM Prepared fro presentation in CLP-TTT Namratha

9-Oct-09 2:00PM 4:00PM Presentation on CLP-TTT Namratha

Researched for the allocated


4:00PM 4:30PM Retail Management Lavanya
contents

Prepared for Insurance


4:30PM 5:30PM Insurance Licentiate Session Pavithra
Licentiate examination .

Researched for the allocated


9:30AM 11:30PM Retail Management Lavanya
contents

10-Oct-09

11:30PM 1:30PM Practiced on CLP-TTT presentation


Copyright © 2009 by Shriram Value Services. All rights reserved.

Document Version: PR / 1 Release Date: 29th September 2009


Feedback &
Learning Scope for Improvement
Suggestions Provided

I learn about the


Customer
customer services
servicing in retail.
provided by the retailer.

Mam told us that we


I learn about the
are clear about it bt we customer service
customer services
have to read a book in retail.
provided by the retailer.
name "Fish".

Take help of the job


Learn how to make
profile as well as
content flow.
syllabus.

Learn how to make


content flow.

How to find which


is relevant?

How to mail with


out gramatical
errors
Asked us to rework on
how to structure
the structure of content
the content flow
flow

Various concepts How to study


on insurance conceptually with live
Licentiate. examples?

I read about Rocket


science retailing
Various concepts How to study
on insurance conceptually with live
Licentiate. examples?

My project In charge
asked me to improve in
Make a strategy
content clarity,avoid
before presenting
Grammatical error&
any topic.
fillers and to improve
body movements.
Various concepts How to study
on insurance conceptually with live
Licentiate. examples?

Learn much more about


Learn about
the various learning
learning process.
platform.

Learn about the


content flow.

Gave some suggesion


and said it is good now.

Learn more about Learn more about


learners and type learners and type of
of learner. learner.
Told us to interact with
others,follow corporate
etiquette.

Told us to edit the


timeline according to
new schedule.

Gave some suggesion


on header & footer

Learnt other's
Content clarity was
topics also, learnt
there,asked to give the
how to wirite in the
script which I am going
board while
to present .
facilitating

Content clarity was not


there

Various concepts How to study


on insurance conceptually with live
Licentiate. examples?
Learnt a new
Gave some
Function in Ms-
suggestions on
word word in
Formatting
picture editing

Asked us to go through
the NRF websites

Various concepts How to study


on insurance conceptually with live
Licentiate. examples?

Asked us to stick
timeline

Various concepts How to study


on insurance conceptually with live
Licentiate. examples?

Work on grammar,fillers
Various concepts How to study
on insurance conceptually with live
Licentiate. examples?

Need to use the stage,


content clarity required
on corporate ettiquette

Various concepts How to study


on insurance conceptually with live
Licentiate. examples?
Release Date: 29th September 2009

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