Professional Documents
Culture Documents
The student handbook contains policies and guidelines related to enrolling and participating in
online programs.
Greetings!
We would like to take this opportunity to welcome you to DeVry’s Keller Graduate School of
Management (KGSM) Programs online. KGSM has a long and exciting history, and we are
delighted that you have chosen to be a part of its future. Regardless of your educational and
career preferences, let us assure you that all of us at KGSM have a vested interest in your
success and are committed to assisting you in your chosen endeavor.
The information in this handbook provides an overview of the services here at KGSM. We urge
you to become familiar with its content and take advantage of the many services offered.
As you undertake the challenge of your education at KGSM, you will find the demands will be
great, but the rewards will be even greater. For many of you, that seemingly distant goal of
graduating from KGSM will be upon you much sooner than you imagine today.
Our best advice to you is to participate in class often... study hard... keep an open and inquisitive
mind... if in doubt, ask... and keep a healthy perspective about yourself and your studies.
Organize your time and apply yourself. With these skills, it is our hope that you will succeed
admirably.
As you are embarking on a new challenge in your life, we are glad that KGSM Online is part of it!
Congratulations and good luck!
Sincerely,
Student Handbook
Table of Contents
Page #
Academic Administration 3
Registrar 16
Records 17
Miscellaneous 25
Academic Administration
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Academic Advising
The purpose of academic advising is to provide academic support for students in the
accomplishment of their educational goals, while ensuring that the academic standards of KGSM
are upheld. KGSM Online provides academic advisors which are available to students by
telephone Monday-Friday, 7am-8pm (CST). They can be reached at 877-496-9050 or by going to
the website http://help.keller.edu. Advisors can inform and advise students in making various
academic decisions assist in preventing academic problems, help to resolve academic issues,
and administering the academic appeal process. Students should become well acquainted with
their academic advisors as this is a system which can support the steady improvement of your
academic performance and satisfaction.
Academic Dismissal
Students are dismissed from their program for failure to make Satisfactory Academic Progress
(SAP). Students who are dismissed may petition for re-admission. Re-admission will not be
granted without strong evidence of a change in the student’s ability to satisfactorily fulfill program
requirements or until twelve months have passed since the date of dismissal. Students requesting
re-admission must submit a dismissal appeal form, with valid supporting documentation within 7
business days of dismissal notification. Students should contact their academic advisor for more
information on SAP dismissal procedures.
Academic Honors
Academic Probation
Students are placed on academic probation when they do not meet the required Satisfactory
Academic Progress criteria. Generally, the student will remain on probation until their next term is
completed; at which time, another academic evaluation will be made. When students are placed
on academic probation, they must contact their academic advisor for mandatory probation
advisement.
Academic Progress
KGSM has established standards of academic progress as an integral part of its goal to foster
student success. Each student must demonstrate satisfactory academic progress towards
graduation from their program of study. KGSM uses qualitative standards including grade point
averages, grades, and academic performance, and quantitative standards including rate of
progress (credits attempted versus credits earned), as well as, the student must meet both
qualitative and quantitative standards in order to demonstrate satisfactory academic progress. A
student who does not meet these standards in one or more areas is subject to academic
probation and/or dismissal.
Each student is expected to participate in the classes in which he or she is enrolled. Participation
is an important component of grading. Failure to enter a course during the first two weeks of
attendance will cause a student to be dropped from the course. Policies on participation and
make-up work vary by individual course, and are stated in the syllabus for the particular course.
Career Services
Services offered to potential graduates include career advising, resume preparation assistance,
and help in development of job search strategies and interviewing skills. More information on
career services can be found at http://www.devry.edu/keller/whykeller/career_assistance.jsp
Course Withdrawals
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A student may withdraw from any course anytime during the session prior to week 8, except after
the final exam has been attempted. A student cannot withdraw from an online class after taking or
attempting to take their final exam. The student's academic records will show a "W". To withdraw
a course from your schedule, you must complete a request by contacting Student Services at
877-496-9050 or by visiting the Student Services website at http://help.keller.edu.
Course Drops
To remove a course from a schedule prior to the beginning of the course, please contact Student
Services at 1-(877) 496-9050, or go to the Online Student Services website at
http://my.devry.edu
Final Exams
Online final exams are not returned to students at the end of a course. Students may request to
review final exam content by telephone with their instructors. If this proves to be unsatisfactory,
the student may request to see their final exam in a proctored setting, at a specified DeVry/Keller
location. For more information on viewing a final exam, contact your academic advisor.
Students who wish to appeal their final grade from a specific course must meet with their
instructor during the 8-week session immediately following the session in which they took the
course. The instructor will review the students concern and will respond to the student, in writing,
within 5 days of the student’s initial contact. If the grade appeal remains unresolved after meeting
with the instructor, students may request further review by appealing in writing to their academic
advisor. The advisor will lead the student through the process of furthering their grade appeal. A
grade can only be appealed if it meets the following criteria:
Grades
Grades are submitted by online instructors the Friday following week 8. Grades are normally
available for view early the following week (usually Tuesday or Wednesday). GPA information is
updated once a SEMESTER. It may not be available immediately after grades are posted.
You may view and print your official grade card online by following the steps below.
Students may also view their grades and GPA through http://my.devry.edu or in Degree
Navigator.
DEGREE NAVIGATOR
To access Degree Navigator login to the Student Self Service site at http://my.devry.edu
Click on the “My degree requirements” link under my tools on the left side of the page. To find
your GRADES, click on "Course List" on the right-hand side of the screen.
A new screen will open with the courses you have taken and the grades received.
To find GPA, click on your program listed under your name on the upper right hand side of
screen.
Click on the Degree Description drop down box in the middle of your screen
Choose either "Audit - Short Progress Report" or "Audit - Full Progress Report With Course
Status"
Scroll down to the bottom for your GPA
Intra-System Transfers Policy
A student desiring to transfer between KGSM locations must file a request to do so no later
than the Sunday before week 2 of Session B with the registrar at the location the student is
currently attending. Exceptions to the deadline will be made for those students with special
circumstances. All grades and credits earned at one KGSM location will be carried forward to the
new location.
A student's financial obligations to KGSM must be fulfilled before transfers will be approved.
Fulfillment of financial obligations means a student is current on Educard payments and non-
delinquent in any other assessed financial charges. Such transfers are granted only at the
conclusion of the term. A student on academic or disciplinary probation will continue on probation
at the new location. The receiving location has the right to refuse the transfer request of a student
who is not in good academic standing.
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A student not eligible to continue at his/her current location due to academic, financial or
disciplinary suspension will not be eligible for transfer.
Non-Participation Dismissals
Students who do not participate in their online class during the first two weeks of a session are
sent a dismissal letter and withdrawn from their online course(s). A "W" will be recorded on the
student's academic record.
A student must select all courses and have all financial and academic obligations to KGSM
resolved prior to the close of registration each semester. Registration is closed at the end of the
Friday before the first week of class. A student wishing to delete a course from his or her
schedule must notify the registrar before the end of the first day of the session. To remove a
course from a schedule prior to the beginning of the course, please contact Student Services at
877-496-9050 or go to the Student Services website at http://my.devry.edu/
Students who have a disabling condition can request a special accommodation for their academic
courses. Upon successful completion of a request form, a physician or other qualified
professional’s statement, and/or a previous 504 accommodation plan, the student’s information
will be reviewed and an accommodation may be granted. Accommodations are not retroactive,
and can only be utilized beginning on the day that a students completed paperwork has been
turned in. If you have any questions regarding ADA Accommodations, please contact your KGSM
Online academic advisor at 877-496-9050.
Students planning to transfer from one KGSM location to another must request information
through http://help.keller.edu. Transfers from one location to another may only be accomplished
between semesters. Applicants and students who wish to transfer must meet the admission and
placement requirements of the desired location and program, and their basic skills assessment
will be reviewed against the receiving location's standards. Students with delinquent or
unresolved financial obligations may not transfer.
As with any educational institution, KGSM Online retains full discretion in the awarding of external
credit. The student is responsible for requesting an evaluation of external coursework, must
provide an official academic transcript, and if requested by the evaluator, an academic catalog or
calendar, or other more detailed materials from the institution where the credits were earned. In
general, all materials should be provided no later than the end of the student's first semester of
enrollment at KGSM.
For a potential applicant who, as a part of the decision to enroll, desires to have an estimate of
the amount of credit that might be awarded, an unofficial transcript may be presented to the
appropriate academic administrator, who will provide a "preliminary estimate. The preliminary
estimate is neither an award nor a commitment to award credit. Only actual applicants who have
provided all requested materials, including an official transcript, may be awarded credit. A
minimum portion of the program requirements must have been met through coursework
successfully completed in attendance at KGSM. Please refer to the Academic Catalog for
graduation requirements.
To withdraw from the school after classes have begun, a student must formally withdraw by
contacting their academic advisor at 877-496-9050. Withdrawal is considered official when all
forms have been completed and returned, and all financial obligations have been met. Official
transcripts of work completed are not issued until all obligations to KGSM have been met. Please
refer to your enrollment agreement or academic catalog for information regarding the refund
policy. Please refer to your enrollment agreement or academic catalog for information regarding
the refund policy
At KGSM, we believe that every student, faculty member and employee has the right to expect
their University to be safe and free from violence of any kind. Because of this belief, we have
adopted a zero tolerance policy for violence or perceived violence both inside and outside of the
school environment. Students or employees who display any of several perceived behaviors of
violence against students, faculty, administrators, and all employees of KGSM, Inc. will be
reported to the local authorities. Perceived threats include but are not limited to: physical, verbal
(oral or written), sexual, and/or psychological abuse. When this behavior is recognized, it is
KGSM’s policy to immediately report this person to the authorities, and to have them removed
from access to KGSM’s programs and premises until a thorough investigation can be completed.
Ideas and learning form the core of the academic community. In all centers of education, learning
is valued and honored. No learning community can thrive if its members counterfeit their
achievements, or seek to establish an unfair advantage over their fellow students. The academic
standards at DeVry University are based on a pursuit of knowledge and assume a high level of
integrity in every one of its members. When this trust is violated, the academic community suffers
injury and must act to ensure that its standards remain meaningful. The vehicle for this action is
the Academic Integrity Policy.
This Academic Integrity Policy is designed to foster a fair and impartial set of standards by which
alleged violations of this policy will be judged. All students are required to adhere to these
standards. The policy defines academic integrity violations as those which are cited in the
following paragraphs. This list is not all-inclusive, and instructors may establish certain other
standards based upon the nature of the course or the setting in which the course material may be
delivered or applied. The following, however, does constitute the minimum basis upon which
academic integrity will be measured.
All DeVry University students have a responsibility to adhere to the Academic Integrity Policy, as
do all members of the University community. Following is a list of some ways in which students
can prevent and confront academic integrity violations:
1. If you observe or have first-hand knowledge of a violation of the Academic Integrity Policy,
report it to one of the following:
o Not sharing your written work with other class members unless it is required as a part of a
team assignment
o Refusing to give away or share written assignments, homework, and term papers
o Refusing to provide current and old quizzes and exams to other students without the
consent of the faculty member
o Keeping your computer password a secret
o Refusing to discuss a quiz or exam with other students until all members of the class
have taken it and grades have been posted
o Denying others access to your computer programs
o Covering your work during exams
o Giving discouraging glances to students trying to cheat
o Reporting suspicious test-taking behavior during the quiz or exam so that it can be
documented
o Taking take-home, non-proctored quizzes and exams alone and in a secluded
environment
3. As a student, you can avoid violations of the Academic Integrity Policy by:
o Avoiding the temptation to cheat through communication technology.
o Understanding that the technology of the Internet also works for your instructor. Google
searches and plagiarism checkers can detect plagiarism on your papers and exams in a
manner of minutes
o Becoming familiar with Modern Language Association (MLA) and American
Psychological Association (APA) methods of documenting your sources. These can be
found in the Hub your English class handbooks, at www.mla.org, or www.apa.org. Your
university librarian can also help you to find resources on citation principles
o Clarifying assignments with your instructor. Your instructor may encourage you to work
collaboratively with your classmates on assignments but expect that the work that you
turn in has been done individually. If you are in doubt about your instructor’s
requirements for an assignment, it is important that you seek clarification.
Violations of academic integrity, for the purposes of this policy, are those which permit a student
to gain an unfair advantage over other students. The following violations, though not an all-
inclusive list, are violations of academic integrity.
A. Copying
The act of copying is not limited by the method of conveyance. Visual, oral, notes,
printed matter, or electronic means all constitute methods by which copying can occur.
1) Any act of copying information from another student by any means to obtain
an advantage for one's self.
B. Plagiarism
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3) Two or more submitted papers, lab assignments, computer programs, etc., that
contain a resemblance decidedly beyond the bounds of reasonable coincidence.
C. Collaboration
1) Any act of two or more students actively cooperating on any assignment when
the instructor has not expressly permitted such cooperation. This may include,
but is not limited to, homework, papers to be completed outside of the normal
classroom hours, in-class assignments, laboratory exercises or reports, and take-
home examinations.
D. Alteration of Records
1) Any act by which the signature of an instructor or any authorized agent of the
instructor (including student faculty assistants) is changed or forged for the
purpose of misrepresenting the signature of the instructor or his/her authorized
agent.
2) Any act which changes or alters the time or date of a submitted assignment for
the purpose of misrepresenting an established due date or time.
E. Aids
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Any use of aids which have not been expressly permitted. Aids include, but are not
limited to, calculators, notes, books, electronic recording devices, photocopied materials,
files stored on your hard drive, cell phones, the Internet, PDAs, etc.
F. Proprietary Material
Any unauthorized use of or giving to others proprietary materials obtained by any means.
This includes, but is not limited to, examinations; problem solutions; copyright or patent
infringement; computer piracy; or unauthorized use of any other material regulated by
federal, state, or local law.
H. Lying
Lying is the deliberate misrepresentation by words, actions, or deeds, of any situation or
fact, in part or in whole, for the purpose of enhancing one's academic standing or for the
purpose of avoiding or postponing the completion of any assignment, duties, test, or
examination in a course, internship, or cooperative education assignment or program.
I. Other
1) Misrepresenting the facts regarding an absence, or work that has not been
completed, for the purpose of gaining an extension of an established due date or
for taking a make-up examination.
2) Using the material of others, however obtained, for the purpose of gaining
advantage or credit, unless the use of such material is expressly authorized.
3) Entering online discussion threads under false pretenses or not complying with
instructor or DeVry University authorship rules.
4) Using any work previously submitted for credit unless the use of such previously
completed work is expressly authorized.
Procedures
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A. Any member of the University community may report a violation of the standards of
conduct as described in this policy. Any violation should be reported as the violation
is observed or immediately after the event has taken place. If a violation is reported,
observed or suspected, the instructor will discuss the incident with the student. The
student will be given the opportunity to deny the alleged violation, provide an
explanation of the incident in question, or admit fault. If the student admits fault or
presents an unsatisfactory explanation, the instructor will inform the student that the
case is being referred to the Associate Dean of Student Services or his/her Designee
for action. The instructor will complete the Academic Integrity Violation Incident
Report; attach copies of supporting documents, and forward copies of all documents
to the appropriate above-listed individual.
Upon receipt of the Incident Report, the Associate Dean of Student Services or
his/her Designee will review the student’s electronic record to determine whether the
incident is the student's first, second, or third offense.
1) If the incident is the student's first offense, the Associate Dean of Student
Services or his/her Designee,
will review the case and send an appropriate notice to the student within five
calendar days. The notice will include date of incident, charges, action taken,
appeal rights, and deadlines. A copy of the Student Academic Integrity Policy, or
the URL, will be included with the notice. A copy of the notice will be sent to the
instructor for his/her records, and the instructor will record no credit or a grade of
zero (see Sanctions).
Faculty members are encouraged to uphold high standards of academic integrity in their
classrooms. With this in mind, students should be aware of the seriousness of academic
dishonesty and the types of sanctions that might be imposed. Instructors discourage all forms of
academic dishonesty. If a student has violated standards of academic integrity as described in
the Academic Integrity Policy, the instructor will be required to turn the student’s suspect work
over to the appropriate judicial personnel. The student will be given an opportunity to respond to
the claim of non-compliance to both their instructor and to the investigating party. After full review
and consideration, the finding of the judicial personnel will be communicated to the student and
the instructor (with appropriate directions for any grade alteration.) Upon final disposition of the
case, the finding will be placed in the permanent record of the involved student.
The Associate Dean of Student Services or his/her Designee will record all
offenses in the student’s electronic record. A student’s record of violations of
academic integrity is carried forward and violations are cumulative, whether the
student is dismissed, withdraws, returns, or is an undergraduate student enrolling
as a graduate student.
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Sanctions
The mandatory sanctions are the minimum required. The discretionary sanctions for each
offense may be imposed, if deemed appropriate, by the Associate Dean of Student Services or
his/her Designee, for the first, second, and/or third recorded offense.
o Student receives zero credit for the entire paper, exam, quiz, homework, lab,
etc., in which the incident of academic dishonesty occurred. No partial credit
may be given.
o Where the incident involves a graded assignment that would be one that the
student could request be “dropped” for grading purposes, the student may not
exercise that option.
o Undergraduate Student: Student receives a failing grade for the class, lab, etc.,
in which the second offense occurs.
o The second offense need not be in the same location, class, program, or term
as the first offense to invoke this sanction. Withdrawal from the course will not
alter the failing grade.
Discretionary
o The third offense need not be in the same location, class, program, or term as
either the first or second offense to invoke this sanction.
Appeals/First Offenses
A. The action of the instructor may be appealed by the accused student to the Associate
Dean of Student Services or his/her Designee within seven calendar days of receipt
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of notice of the action. Such appeals will be in writing. The student will have the
opportunity to select either a hearing by a Academic Review Committee or a hearing
by the Associate Dean of Student Services or his/her Designee.
B. The Associate Dean of Student Services or his/her Designee will contact the student
inform him/her that their work is being reviewed for academic integrity. The Associate
Dean of Student Services or his/her Designee may require a hearing by a Academic
Review Committee when he/she feels that such a procedure is in the best interest of
the University or student.
C. All charges shall be presented to the accused student in written form. A time shall be
set review the student’s case, not fewer than two nor more than ten calendar days,
after the student has received notification of the charges. Maximum time limits for
scheduling of hearings may be extended at the discretion of the Associate Dean of
Student Services or his/her Designee.
3) Admission of any person to the hearing shall be at the discretion of the Academic
Review Committee and/or the Associate Dean of Student Services or his/her
Designee.
4) In hearings involving more than one accused student, the Associate Dean of
Student Services or his/her Designee, at his or her discretion, may permit the
hearings concerning the students to be conducted together.
5) The complainant and the accused, at their own expense, have the right to be
assisted by any advisor they choose. The advisor may be an attorney, but it
should be understood that this is an administrative action taken by the University
and not a legal action or proceeding. The complainant and/or the accused are
responsible for presenting their own case and, therefore, advisors are not
permitted to speak or to participate directly in any part of the hearing.
6) The complainant, the accused and the University shall have the privilege of
presenting witnesses, subject to questioning by the Academic Review Committee
or Associate Dean of Student Services or his/her Designee.
8) All procedural questions are subject to the final decision of the Associate Dean of
Student Services or his/her Designee.
9) After the hearing, the Academic Review Committee shall determine (by majority
vote, if the panel consists of more than one person) whether the student has
violated one or more provisions of the Student Academic Integrity Policy.
10) The Hearing Panel's determination shall be made on the basis of whether it is
more likely than not that the accused student(s) violated the Student Academic
Integrity Policy.
11) There shall be a single verbatim record, such as a tape recording, of all hearings.
The record shall be the property of the University.
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B. Except as required to explain the basis of new evidence, an appeal shall be limited to
review of the verbatim record of the initial hearing and supporting documents for one
or more of the following purposes:
1) To determine whether the original hearing was conducted fairly in light of the
charges and prescribed procedures, giving the complaining party a reasonable
opportunity to prepare and present evidence that the Academic Integrity policy
was violated, and giving the accused student a reasonable opportunity to prepare
and present a rebuttal of those allegations.
2) To determine whether the decision reached regarding the accused student was
based on substantive evidence; that is, whether the facts in the case were
sufficient to establish that a violation of the Student Academic Integrity Policy
occurred.
3) To determine whether the sanction(s) imposed were appropriate for the violation.
4) To consider new evidence sufficient to alter a decision or other relevant facts not
brought out in the original hearing, because such evidence and/or facts were not
known at the time of the original hearing.
A student finance representative can assist with questions regarding financing your education,
tuition charges, fees, payments, refunds and EDUCARD® inquiries. Student finance
representatives can be reached at 877-496-9050.
Some courses require electronic course materials, which may include tutorials, simulations, study
guides, electronic versions of textbooks and other interactive study materials. Students enrolled in
these courses will be charged for the electronic materials; charges are nonrefundable after the
add/drop period. If electronic versions of textbooks are included, hard-copy textbooks are no
longer required but may be purchased for an additional cost.
Graduation Fee
Candidates for graduation who reside close enough to a site-based KGSM location to attend a
commencement ceremony will be charged a fee for cap and gown rental.
A $50 charge may be assessed to continuing, resuming and transfer students who fail to register
before the end of the designated registration period.
Loans
All students who received Stafford federal student loans are required to complete an “exit
interview” prior to leaving school.
A $25 fee is charged for each check returned to KGSM unpaid because of non-sufficient funds or
any other reason.
Refunds
Generally, refunds are available to students within fourteen (14) business days after a transaction
has been made on an account. In addition, refunds of payments, made by personal check, are
generally available within fourteen (14) business days.
All students who have received any federal student loans are required to complete an "exit
interview" prior to leaving school.
Students who anticipate difficulties meeting their financial obligations at KGSM should discuss
their options with a student finance representative.
Students are responsible for satisfying any and all financial obligations to the school. Failure to do
so may result in a curtailment of services (including non-reproductions of transcripts or awarding
of diplomas) and/or dismissal from the school.
Student Payments
All payments by check must be for the exact amount of payment. Please include your student DSI
number on all checks to ensure proper crediting of your payment. We accept all major credit
cards for payment of Educard. Students may also make payments through their online
student portal at http://my.devry.edu. Click on “View or Pay My Bill.
The federal government may require that federal aid applicants prove the accuracy of their
reported information. KGSM requires financial aid applicants to submit the required
documentation to verify their information before any aid is disbursed to them. As part of this
process, students and/or their parents may be required to submit a copy of their prior-year federal
income tax return and additional household information.
Other documents may also be required. If the information or any of the documents conflict with
what was reported on the federal aid application, students may be required to provide additional
information. Failure to provide the required documentation may result in loss or non-receipt of aid
funds.
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For a more detailed explanation of sources of financial assistance and ways to finance your
education, go to the Financial Aid section of the KGSM web site,
http://www.devry.edu/keller/tuition/financial_assistance.jsp.
Registrar
Annual Notifications
KGSM will annually notify all students currently in attendance at KGSM of the Family Educational
Rights and Privacy Act of 1974 (FERPA), as amended. Students will be notified of their FERPA
rights annually by online posting.
Any student whose name or address changes while attending KGSM should notify the registrar's
office. This will enable KGSM to keep you better informed of changes occurring. It is the
student’s sole responsibility to keep this information up to date.
KGSM respects the rights and privacy of its students and acknowledges the responsibility to
maintain confidentiality of personally identifiable information. The Family Educational Rights and
(ACT) is a Federal law that allows students to review certain educational records maintained by
KGSM. This law also provides that the Institution will maintain the confidentiality of the student's
educational records. KGSM reserves the right to revise this policy, in accordance with the ACT, at
any time.
1. Application to Resume:
A student who has withdrawn from school must contact an academic advisor for resumption
of studies within three semesters. If withdrawal occurred during a semester, that term is not
counted as the first of the three permitted. Contact should be made at least six weeks prior to
the desired class start date. Students who do not make contact an academic advisor within
three semesters must re-apply with Admissions.
2. Academic Requirements:
A student who has been academically dismissed from school and denied an appeal for
immediate readmission may not apply for readmission for the term following the period of
suspension (1 semester). The application for readmission will be reviewed, and a decision
will be made by the appropriate academic administrator.
3. A student must be up to date on all financial obligations to the school prior to resuming
studies.
4. Students with Stafford, Perkins or SLS Loans should call the registrar regarding deferment
forms for these loans.
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Transcript Requests
All requests for copies of academic transcripts should be made to the registrar. The firs transcript
copy is provided free of charge. Each additional copy is $5. Official transcripts of work completed
will not be issued until all obligations to KGSM Inc. have been met.
Records
Education Record - any record (in handwriting, print, film or other medium) maintained by KGSM
or by an agent of KGSM that directly relates to a student, except:
1. A personal record kept by a staff member, if it is kept in the personal possession of the
individual who made the record, and information contained in the record has never been
revealed or made available to any other person except the maker's temporary substitute.
2. An employment record of an individual, whose employment is not contingent on the fact that
he or she is a student, provided the record is used only in relation to the individual's
employment.
3. Records maintained by personnel furnishing security services to KGSM if the records are
maintained solely for law enforcement agencies of the same jurisdiction, and the security
personnel do not have access to education records maintained by KGSM.
4. Records (if any) maintained by the Student Services Office that relate to health matters if the
records are used only for treatment of a student and made available only to those persons
providing the treatment.
5. Alumni records that contain information about a student after he or she no longer attends
KGSM and the records do not relate to the person as a student.
Correction of Education Records:
Students have the right to request their records, that they believe are inaccurate, misleading, or in
violation of their privacy rights, be corrected. Following are procedures for correction of records:
1. A student must ask the registrar to amend a record. In so doing, the student should identify
the part of the record that he or she believes is inaccurate, misleading or in violation of his or
her privacy or other rights.
2. KGSM may or may not comply with the request. If it decides not to comply, KGSM will notify
the student of the decision and advise him or her the right to a hearing to challenge the
information believed to be inaccurate, misleading or in violation of the student's rights.
3. Upon request, KGSM will arrange for a hearing and notify the student reasonably in advance
of the date, place and time of the hearing.
4. The hearing will be conducted by a hearing officer who is a disinterested party; however, the
hearing officer may be an official of KGSM. The student shall be afforded a full and fair
opportunity to present evidence relevant to the issues raised in the original request to amend
the student's education records. At the hearing officer's discretion, the student may be
assisted by one or more individual's, including an attorney.
5. KGSM will prepare a written decision based solely on the evidence presented at the hearing.
The decision will include a summary of the evidence presented and the reasons for the
decision.
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6. If KGSM decides the challenged information is not inaccurate, misleading or in violation of the
student's right of privacy, it will notify the student that he or she has a right to place in the
record a statement commenting on the challenged information and/or a statement setting
forth reasons for disagreeing with the decision.
7. The statement will be maintained as part of the student's education records as long as the
contested portion of the record is included.
8. If KGSM decides the information is inaccurate, misleading or in violation of the student's
privacy rights, it will amend the record and notify the student, in writing, that the record has
been amended.
Directory Information
KGSM will disclose information from a student's education records only with written consent of
the student, except:
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3. To certain officials of the U.S. Department of Education, the comptroller general, and state
and local educational authorities, in connection with certain state and federally supported
education programs.
4. In connection with a student's request or receipt of financial aid, as necessary to determine
the eligibility, amount or conditions of the financial aid, or to enforce terms and conditions of
the aid.
5. If required by a state law requiring disclosure that was adopted before November 19, 1974.
6. To organizations conducting certain studies for, or on behalf of, KGSM.
7. To accrediting organizations to carry out their functions.
8. To parents of an eligible student who claim the student as a dependent for income tax
purposes.
9. To comply with a judicial order or a lawfully issued subpoena.
10. To appropriate parties in health or safety emergencies.
The fee for copies is $1 per page. This fee covers only the cost of copying time and postage; it
does not cover KGSM's cost for search and retrieval of the records.
The coordinator of student services/designee coordinates inspection and reviews procedures for
student education records. Students wishing to review their educational records must make a
written request to the registrar identifying as precisely as possible the records he or she wishes to
inspect. The student shall be notified when and where the records may be inspected. When a
record contains information about more than one student, the student may inspect and review
only that part of the record relating to him or her.
KGSM will maintain a record of all requests for, and/or disclosure of, information from a student's
education records. The record will indicate the name of the party making the request, any
additional party to whom it may be redisclosed, and the legitimate interest the party had in
requesting or obtaining the information. The record may be reviewed by the eligible student.
KGSM will not include in this record requests for, and/or disclosure of, information to a school
official, to a party with written consent from a student, to a party seeking directory information, or
to a student seeking to review his or her own records.
KGSM reserves the right to refuse to permit a student to inspect the following records:
1. The financial statement of the student's parents
2. Letters and statements of recommendation for which the student has waived his or her right
of access or that were placed in his or her file before January 1, 1975.
3. Records connected with an application to attend KGSM if that application was denied.
4. Refusal to Provide Copies:
KGSM reserves the right to deny transcripts or copies of records not required to be made
available by FERPA in any of the following situations:
a. The student has an unpaid financial obligation to KGSM.
b. There is an unresolved disciplinary action against the student.
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STUDENT CODE OF CONDUCT
KGSM recognizes that the intellectual and professional vitality of its academic community
depends on the ability of its members to exchange ideas freely and to explore their assumptions,
beliefs, methods, and knowledge base of their disciplines. Although we promote freedom of
speech in our classroom setting, we also realize that it must be accompanied by tolerance for
differing views and by discretion regarding the sensibilities of others. With this in mind, academic
freedom does not include the right to use one’s position to promote dialog, pictures, web-links,
and other modes of expression that may be offensive to others in the class.
Although many conduct violations do not apply to an online student, we are presenting the code
in its entirety.
ARTICLE I: DEFINITIONS
1. The judicial advisor shall determine the composition of judicial bodies and determine which
judicial body shall be authorized to hear each case. The judicial body shall contain, at
minimum, one student, one faculty member and one staff member.
2. The judicial advisor shall develop policies and procedures for the judicial program and for the
conduct of hearings not inconsistent with the provisions of the Student Code of Conduct.
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3. Decisions made by a judicial body and/or judicial advisor shall be final, pending the normal
appeal process.
1. A decision reached by the judicial body or a sanction imposed by the judicial advisor may be
appealed by the accused student or complainant to the director within five (5) school days of
the decision. Such appeals shall be in writing. In cases where the director is the judicial
advisor, the appeal shall be directed to the next administrative level.
2. Except as required to explain the basis of new evidence, an appeal shall be limited to review
of the verbatim record of the initial hearing and supporting documents for one or more of the
following purposes:
a. To determine whether the original hearing was conducted fairly in light of charges and
evidence presented, and in conformity with the prescribed procedures giving the
complaining party a reasonable opportunity to prepare and present a rebuttal of those
allegations.
b. To determine whether the decision reached regarding the accused student was based on
substantial evidence, that is, whether facts in the case were sufficient to establish that a
violation of the Student Code occurred.
c. To determine whether sanction(s) imposed were appropriate for the violation of the
Student Code which the student was found to have committed. (Refer to Article IV (5) (j)
for standard of proof.)
d. To consider new evidence sufficient to alter a decision or other relevant facts not brought
out in the original hearing, because such evidence and/or facts were not known to the
person appealing at the time of the original hearing.
3. If an appeal is upheld, the director shall determine if sanctions are to be imposed or
dismissed. Such decision shall be final, and there shall be no subsequent proceedings.
MISCELLANEOUS
LAW ENFORCEMENT STATEMENT
KGSM cooperates with all city, county or state police forces. Assistance includes providing direct
information about a student (as outlined in the Family Education Rights and Privacy Act of 1974,
as amended), delivery of a student to an officer possessing a warrant to be served, delivery of a
student to an officer for arrest or providing first-hand information (e.g., witness, victim) about a
student during the course of an investigation.
Reproduction of copyrighted software in violation of KGSM's license agreement with the software
owner or applicable copyright law is illegal and prohibited. Students who make, acquire or use
unauthorized copies of computer software are disciplined as appropriate under the
circumstances. Questions about this should be directed to the program dean.
TRADEMARKS
Students and/or student organizations wishing to use "KGSM" or any of its trademarks on any of
its materials must obtain permission to do so from the Director of Marketing.
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TITLE VI
KGSM complies with Title VI of the Civil Rights Act of 1964 and does not discriminate on the
basis of race, creed or national origin.
TITLE IX
Title IX of the Education Amendments (P.L. 92-318) of 1972 prohibits discrimination on the basis
of sex in any educational program or activity receiving federal financial assistance. KGSM does
not discriminate on the basis of gender in its educational programs, activities, admissions or
employment. Inquiries or complaints concerning application of Title IX should be referred to the
dean of students/designee or to the director of the Office of Civil Rights for the Department of
Education in Washington, D.C.
KGSM is an educational institution that admits academically qualified students without regard to
gender, age, race, national origin, sexual orientation or disability and affords students all rights,
privileges, programs, employment services and opportunities generally available.
KGSM complies with Section 504 of the Rehabilitation Act of 1973 and the Americans with
Disabilities Act (ADA) of 1990 and does not discriminate on the basis of disability. Additional
information about this policy or assistance to accommodate individual needs is available by
contacting your academic advisor at 877-496-9050 or by contacting:
THIS DOCUMENT SUPERSEDES AND REPLACES ANY AND ALL PREVIOUSLY PUBLISHED
DISCIPLINARY CODE OF CONDUCT.
Dated September 14, 2007