Project Report On

STUDY ON PERFORMANCE OF TATA AIG WITH MOTOR INSURANCE Bachelor of Commerce Banking & Insurance

Semester vI (2013-2014) Submitted by KIRTI M. KUNDER. Roll No 20 Name of the Guide Prof. Reshma Khan.

Mumbai Pradesh Arya Vidya Sabhas GURUKUL COLLEGE OF COMMERCE Tilak Road, Ghatkopar (E) Mumbai-77.

STUDY ON PERFORMANCE OF TATA AIG WITH MOTOR INSURANCE Bachelor of Commerce Banking & Insurance Semester vI (2013-2014) Submitted In Partial Fulfillment of the requirements For the Award of Degree of Bachelor of Commerce- Banking & Insurance By KIRTI M. KUNDER Roll No. 20 Mumbai Pradesh Arya Vidya Sabhas GURUKUL COLLEGE OF COMMERCE Tilak Road, Ghatkopar (E) Mumbai-77.

DECLARATION

I, KIRTI M. KUNDER,

ROLL NO: 20,

of

BACHELOR OF

COMMERCE BANKING AND INSURANCE , Semester VI hereby declare that I have completed the project ON STUDY ON PERFORMANCE OF TATA AIG WITH MOTOR INSURANCE The information submitted is true and original to the best of my knowledge. References have been cited wherever necessary.

Signature of Student ( KIRTI M. KUNDER )

Date - _________ Place - Mumbai

CERTIFICATE

This is to certify that Kirti M. Kunder, ROLL NO : 20, of BACHELOR OF COMMERCE (BANKING AND INSURANCE), Semester - VI have successfully completed the project on STUDY ON PERFORMANCE OF TATA AIG WITH MOTOR INSURANCE

Project Guide

Principal

Co-ordinator

External Examiner

College seal

ACKNOWLEDGEMENT

Preparing the project on STUDY ON PERFORMANCE OF TATA AIG WITH MOTOR INSURANCE Has given me extensive practical knowledge related to the course. I would like to first thank my Principal Dr.Kshitij Prabha for her valuable support in preparing this project. I express my deep sense of Gratitude to our Coordinator Prof. Nitin Agarwal for the valuable guidance and support during my project work. I am thankful to my guide Prof. Reshma Khan For providind me the guidance throughtout the course of the project. I am also thanku to him for patiently and critically evaluating the content of this project I would like to take this opportunity to express my gratitude to all the staff of the Library and the Computer Lab for their support and even my parents and friends who have helped me throughout the completion of the project.

Kirti M. Kunder

CONTENTS Sr No. CHAPTER Page No.

1 Introduction
1.1 Introduction 1.2 Review Of Literature 1.3 Research & Methodology 1.4 Objectives 1.5 The Use of Study 1.6 Limitations 1.7 Scope of the Study

01-20

Insurance
2.1 Insurance 2.2 PRINCIPLES OF INSURANCE 2.3 TYPES OF INSURANCE 2.4 NEED OF INSURANCE 2.5 Features of Insurance (Insurability) 2.6 Insurance in India 2.7 insurance companies in India 2.8 Present structure of insurance industry in India

21-28

Tata AIG Insurance Company Limited 3.1 Vision & Purpose 3.2 Awards Won By Tata AIG General 3.3 Tata AIG General Insurance Company

29-32

3.4 Introduction to Motor Insurance

3.5The History of Motor Insurance 3.6 Functions & Characteristics of Motor Insurance

Performance of bank of India with reference to modern technology 4.1 Types of services of BOI 4.2 Performance of bank of India

33-59

Findings and suggestions 5.1 Findings 5.2 Suggestions

60 & 61

Annexure/ Questionnaire BIBLOGRAPHY

62 & 63