Professional Documents
Culture Documents
Name of the Researcher POOJA SINGH Master of Management Studies Academic Year 2013-2014
Under the Guidance of PROF: D.C.KUTE University of Mumbai Changu Kana Thakur Institute of Management Studies & Research Plot No. 1 & 4, Sector-11 Khanda Colony, New Panvel (W) 410206.
DECLARATION
I, POOJA SINGH, a student of M.M.S of CHANGU KANA THAKUR INSTITUTE OF MANAGEMENT STUDIES AND RESEARCH, NEW PANVEL, hereby declare that, I have completed the project on ANALYSIS OF PRODUCT PORFOLIO & A DETAIL CASE STUDY OF DEMAND IN NAVI MUMBAI in the academic year 2013-2014.
ACKNOWLEDGEMENT
I am obliged to Mr. Kalpesh Vaidya (Associate Partner at Aditya Birla Insurance Group Mumbai Area, India), Mr. Vinod Sawant & Mr. Raghunathan for the valuable information and guidance provided by them. I am grateful for their active participation and patience to listen and answer my questions during the period of my summer internship in their organisation.
I take this opportunity to express my profound gratitude and deep regards to my guide Professor D.C.Kute for his exemplary guidance, monitoring and constant encouragement throughout the course of this thesis. The blessing, help and guidance given by him time to time shall carry me a long way in the journey of life on which I am about to embark.
I also take this opportunity to express a deep sense of gratitude to Professor Nilesh Manore and other visiting faculty members for their valuable information and guidance, which helped me in completing this task through various stages.
POOJA SINGH
CONTENTS
Declaration Acknowledgement Executive Summary 2 3 5
Chapter No.1 Introduction about subject Chapter No.2 Objectives of study (Aims, Objectives, Hyopothesis) Chapter No.3 Importance of the study Scope Limitations Chapter No.4 Literature Review Chapter No.5 Research Methodology Chapter No.6 Introduction of company Value Achievements Competitors Chapter No.7 Product Portfolio Protection solutions Health & Wellness solutions Childrens Future solutions Retirement solutions Wealth with Protection solutions
7 8
11 12 14 15 16 17
18 23 26 31 37 43 45 56 57
4
Chapter No.8 Demand Analysis Chapter No.9 Findings & Analysis Chapter No.10 Results & Conclusion Chapter No.11 Recommendations & Learnings
EXECUTIVE SUMMARY
Birla Sun life Insurance Company was established in 2000 & it is among the top 5 companies in insurance sector. Birla Sun Life Insurance Company Limited (BSLI) is a joint venture between the Aditya Birla Group and Sun Life Financial Inc, one of the leading international financial services organizations from Canada. Birla Sun Life Insurance pioneered the unique Unit Linked Life Insurance Solutions in India. BSLI has cemented its position as a leading player in the private life insurance industry within 4 years of its inception. Its main focus on investment linked insurance products supported its leadership in product innovation. Its multi-dimensional channels offered convenient channels for sale of the products to customers. It had been maintaining corporate governance and a high degree of transparency in all business practices and procedures. It had a strong fundamentals based on Aditya Birla Groups local insight and sun life financials global expertise. BSLI has different product for customer solution & this project is the detail case study of products and it demand analysis. The following are the customer solution of BSLI. -Protection Solution -Health & Wellness -Childrens Future -Retirement Solutions -Wealth with protection plan -Rider -Rural Solutions BSLI has also proved itself in product innovation by bringing different insurance product in the market. Its products like BSLI Dream Child & BSLI Saral Health has a great demand in the market.
5
The purpose of this project is to find out which product has greater demand in the market. This project also includes the information regarding IRDA (insurance regulatory development authority). The company chosen was Birla Sun Life Insurance (BSLI). The reason behind this was to understand the expertise it has developed and skills it has owned, especially in the field of marketing its products as it is the booming industries in India. The in sight of knowledge that I acquired in the two months of Internship with BSLI was quite impressive. The opportunity I received to apply my knowledge and skills in the organization gave me a practical view point to the whole system of learning.
CHAPTER NO. 1
CHAPTER NO. 2
2.2 OBJECTIVES
To insight into the Birla Sun Life Insurance & its product available in the market. To study Investor preferences for different investment options and their reasons. To study Investors choice among the plans of Birla Sun Life Insurance Company Ltd. To analyse the market demand of the plans of BSLI.
2.3 HYPOTHESIS
Null Hypothesis Demand for BSLI solutions is less compared to other insurance company solution. Alternate Hypothesis demand for BSLI solution is not less compared to other insurance company solution.
CHAPTER NO 3
Biasness is another limitation. Questionnaire to Customer is limited which may not give the actual scenario.
Sample size taken is limited from Navi Mumbai i.e. 100 Customers. Time limit of completing Project this was the major limitations to this project. The Research may not cover the overall need of the Company
10
CHAPTER NO 4
Literature Review
BOOK: Investment Analysis & Portfolio Management (Third Edition) AUTHOR: Prasanna Chandra
Portfolio Management Process (Page no.13) Investing management (or portfolio management) is a complex activity which may be broken down into the following steps: Specification of Investment Objectives and Constraints Choice of the Asset Mix Formulation of Portfolio Strategy Selection of Securities Portfolio Execution Portfolio Revision Performance Evaluation
Portfolio Return And Risk (Page no.218) Portfolio Expected Return The expected return on a portfolio is simply the weighted average of the expected returns on the individual securities in the portfolio: E(RP) = Ent=1 wiE(Ri) Where E(RP) is the expected return on the portfolio, wi is the weight of security i in the portfolio, E(Ri) is the expected return on security i, and n is the number of security in the portfolio.
11
Note that the weight of a security represents the proportion of portfolio value invested in that security and the combined portfolio weight equal 1.
CHAPTER NO 5
Research Methodology
Scientific Endeavor
Approach and analyze responses for desired result Discovering new facts Verifying and testing existing facts Analysis of sequences, interrelationships and causal explanations
Data Type
Primary data Secondary data
Source of Data
Primary Employees, businessmen, agriculturalists, etc. IRDA books and magazines Internet Secondary Company brochures
Population
Potential investors in Navi Mumbai
Sampling design
12
Sampling period
One month (20th July 20th August, 2013)
Sample size
120 respondents SECONDARY DATA: The secondary data for the Project is collected from various sources: i) ii) iii) iv) Books written by several Authors Internet Magazines Newspapers
STATISTICAL TOOLS: The Projects finding and interpretation has been only possible with various Statistical tools, the used tools are as follows: 1. 2. 3. 4. Pie Chart Bar Diagram Clustered Bar Diagram Clustered Pie Chart
13
CHAPTER NO 6
Introduction of Company
Aditya Birla Group started at 1857. Shiv Narayan Birla started cotton trading operation in the small town of Pilani in Rajasthan. Ghyanshyamdas Birla (GD Birla)-1919-he set the manufacturing company. Grandson of G.D.Birla is Aditya Vikram Birla (A.V.Birla)1964- Son of A.V.Birla is Kumar Mangalam Birla (K.M.Birla)-1995. Type of company: - Joint venture With Sun life Finance 2.4 million customers Distribution reach over 500 cities More than 600 branches 239 partnerships with corporate agents & banks Asset under Management is around $4.4 billions
MISSION
To deliver superior value to our customers, shareholders, employees and society at large.
VISION
To be a premium global conglomerate with a clear focus on each business
Happiness at work : Happiness at work Birla had also implemented the organizational health survey by the late 1990s, which measured the Happiness at work index. This was carried out to track the employees satisfaction.
14
About K.M.Birla:
Kumar Mangalam Birla is a chairman of Aditya Birla who is son of A.V.Birla. K.M.Birla done C.A and MBA from london business school, at the age of 28 taken responsibility towards business having total revenue of INR 15,000 crores with assets of INR 16,000 crores. It had a strength of 75,000 employees and 6,00,000 shareholders.
VALUES:
INTEGRITYCOMMITMENT PASSION SEAMLESSNESS SPEED Honesty in Every Action Deliver on the Promise. Energised Action. Boundary Less in Letter and Spirit One Step Ahead Always
15
ACHIEVMENTS:
The world's largest aluminium rolling company. Biggest producer of primary aluminium in Asia The No.1 producer of carbon black in the world. Among the top 10 cement producers globally India's second-largest producer and the largest exporter of viscose filament yarn. The country's largest premium, branded apparel company. Largest manufacturer of linen fabric in India. Fifth-largest producer of acrylic fibre in the world. Aditya Birla Nuvo ranks as Among the most energy-efficient fertiliser plants. India's largest and the world's fourth-largest manufacturer of insulators. Idea Cellular Limited, which is among the top three cellular operators in India, in terms of revenue market share. Birla Sun Life Insurance Co. Ltd., which is among the top five private sector life insurance companies in India, in terms of new business premium. Birla Sun Life Asset Management Co. Ltd., which is the fourth largest asset management company in India, in terms of assets under management. Aditya Birla Minacs Worldwide Limited, which is the sixth largest Indian BPO company by revenue size.
16
COMPETITORS:
1. SBI Life Insurance 2. Metlife India Life Insurance 3. ICICI Prudential Life Insurance 4. Bajaj Allianz Life 5. Max New York Life Insurance 6. Sahara Life Insurance 7. Tata AIG Life 8. HDFC Standard Life 9. Kotak Life Insurance 10. Aviva Life Insurance 11. Reliance Life Insurance Company Limited
17
Option Policy Term Premium Paying Term Premium Mode Sum Assured
II - Increasing Sum Assured 5 to 30 years, subject to max. age on maturity: 75 years Regular Pay Annual | Semi-annual | Quarterly | Monthly Min. Rs. 5,00,000; Max. Rs. 49,99,999
a monthly basis Under Section 80C and 10(10D) of the Income Tax Act, 1961
5 to 30 years, subject to max. age on maturity: 75 years Regular Pay Annual | Semi-annual | Quarterly | Monthly Min. Rs. 50,00,000 Max. no limit (subject to underwriting guidelines)
Complete financial protection at an affordable cost Guarantee of premiums paid at the end of policy term Enhanced insurance with appropriate rider options Tax benefits under the Income Tax Act, 1961
Choose your type of plan You choose the type of plan depending on your desire of return of premiums at the end of policy term. o Plan A 100% return of your premiums o Plan B 110% to 150% return of your premiums depending on your policy term Choose your policy term You choose the number of years for which you want to be protected. You can choose a policy term of 10, 15, 20, 25 or 30 years. Choose your sum assured You choose the sum assured payable on the death of the life insured.
21
Plan Summary
Entry Age (age on last 18 to 65 years of age birthday) 10, 15, 20, 25, 30 years, subject to max. Policy Term age on maturity: 75 years Premium Paying Term Regular Pay Annual | Semi-annual | Quarterly | Premium Mode Monthly Sum Assured Min. Rs. 5,00,000; Max. No Limit
22
provide cashless facility Free medical second opinion from world's leading second opinion provider
24
Self, Spouse and Parents - 18 years to 65 years, Children - 3 months to 17 years Maximum coverage age Self, Spouse and Parents - 80 years Children - 25 years Family members eligible for Self, Spouse and 3 dependent cover children or Parents Policy Tenure 3 years Premium Payment Term 3 years regular premium payment with guaranteed insurability at the end of every policy term Minimum & Maximum Premium Depends on age and gender Network Hospitals with Cashless 5300 PLUS network hospitals that
25
provide cashless facility Free medical second opinion from world's leading second opinion provider
Once you have chosen your premium amount, you receive a series of benefits as follows: 1. You will get a life cover for the financial security of your family. 2. You stand to receive premium rebates for choosing annual and semiannual mode of payment. You get a rebate of 4% if you choose to pay annually, and 2% for semi-annually. 3. Your policy continues till maturity, as you planned to secure your child's
26
future in case of an untimely demise. 4. On maturity, you will receive a lump sum which you can use to fulfill your child's dreams and goals. 5. You have the advantage of liquidity on your savings to access your money any time you need it after three policy years. 6. You have the option of double life cover in case of accidental death, for a nominal additional premium, to ensure enhanced financial security of your family Plan Summary Entry Age - Grand / 18 - 50 years - 30 days Parent - Child to 17 years Policy Term 20 years Premium Pay Term 20 years Monthly Base Premium Rs. 400 - Rs. 3,000 Up to 180 times Sum Assured Monthly Base Premium Premium Payment Annual, Semi-annual, Frequency Quarterly and Monthly Entry Age Sum Assured 13 to 40 41 to 50 180 x MBP 120 x MBP
With BSLI Bachat (Child) Plan, by saving as little as Rs. 400 per month. you can build a corpus through regular systematic savings and secure your child's future under all circumstances
Joint life cover for you and your child Flexibility of growing your savings through 10 Investment Funds, as per your risk appetite Enhanced financial security for your loved ones.
How BSLI Classic Child Plan works: 1. You choose the Savings Date that suits your financial goals for your child. 2. Your Policy Term will be the Savings Date + 20 years. 3. You choose the Basic Premium you want to pay every year. 4. You will receive Basic Sum Assured which is the minimum death benefit payable on the demise of the primary life insured. The Basic Sum Assured is automatically determined as your Basic Premium multiplied by: The higher of 10 or the number of years to maturity divided by 2, for entry ages below 45; or The higher of 7 or the number of years to maturity divided by 4, for entry ages 45 and above 5. You have an option to choose an Enhanced Sum Assured and increase the financial security for your child's future. With this option you can choose any amount of additional life cover over and above the Basic Sum Assured at a nominal cost. 6. You have an option to choose from our range of riders and customise your family's future financial security. Plan Summary Entry Age Grand/Parent Child Savings Date 18 65 years, provided age on Savings Date is 75 or less 30 days 17 years Childs age 18 27, subject to minimum of 10 policy years
28
Savings Date + 20 years Minimum Rs. 25,000 p.a. if paid annually Minimum Rs. 30,000 p.a. if paid monthly, quarterly or semi-annually Years to Savings Date Minimum Rs. 5,000 Minimum Rs. 50,000 Not exceeding Basic Sum Assured
5. You have an option to choose an Enhanced Sum Assured to increase the financial security for your loved ones. With this option you can choose any amount of additional life cover over and above the Basic Sum Assured at a nominal cost. 6. You have an option to choose from our range of riders to further customize the financial security of your loved ones. Plan Summary Entry Age Grand/Parent- Child 18 - 65 years, provided age on Guaranteed Savings Date is 75 or less 30 days - 17 years Child's age 18 - 27, subject to minimum of 10 policy years Guaranteed Savings Date + 20 years Minimum Rs. 12,000 p.a. if paid annually Minimum Rs. 15,000 p.a. if paid semi-annually Minimum Rs. 20,000 p.a. if paid quarterly Minimum Rs. 24,000 p.a. if paid monthly Pay Term Enhanced Sum Assured Years to Guaranteed Savings Date Minimum Rs. 50,000
30
Choice of Pay Term Whole life cover Enhanced financial security for your loved ones
How BSLI Classic Life Plan works: 1. You select the Savings Date that suits your retirement goals. 2. You select the Basic Premium you want to pay every year. 3. You will receive Basic Sum Assured which is the minimum death benefit payable on the demise of the life insured. The Basic Sum Assured is automatically determined as your Basic Premium multiplied by: The higher of 10 or the number of years to attain age 70 divided by 2, for entry ages below 45; or The higher of 7 or the number of years to attain age 70 divided by 4, for entry ages 45 and above 4. You select the number of years you want to pay your premiums, and select your Pay Term from option of 5-Pay / 10-Pay / 15-Pay / 20-Pay / To Savings Date. 5. You have the option to choose Enhanced Sum Assured to increase the financial security for your loved ones. This increases your life cover over and above the Basic Sum Assured at a nominal cost.
31
6. You have the option to choose from our range of riders and customise the security of your family's financial future. Self-Managed Option - The flexibility to direct your savings in our range of 10 funds The Self-Managed Option gives you complete access to invest your premiums in our well established suite of 10 Investment Funds, ranging from 100% debt to 100% equity. You also enjoy full freedom to switch from one Investment Fund to another, as per your changing requirements.
Choose from our range of 10 Investment Funds, to suit your risk appetite Allocate your savings in the proportion of your choice Change your allocations as per your changing requirements
Plan Summary Policy Term Entry Age Savings Date Basic Premium Whole life 18 to 45 years 18 to 50 years 18 to 55 years 18 to 60 years
To age 55 To age 60 To age 65 To age 70 Minimum Rs. 25,000 p.a. if paid annually Minimum Rs. 30,000 p.a. if paid monthly, quarterly or semi-annually Short pay 5, 10, 15, To Savings Date 20 years Monthly, Quarterly, Semi-annually or Annually Minimum Rs. 5,000 Minimum Rs. 50,000, subject to maximum of 30 years to Savings Date
32
Pay Term Premium Payment Frequency Top-up Premium Enhanced Sum Assured
33
Plan Summary Policy Term Entry Age Guaranteed Savings Date Basic Premium Whole life 18 to 45 years 18 to 50 years 18 to 55 years 18 to 60 years
To age 55 To age 60 To age 65 To age 70 Minimum Rs. 12,000 p.a. if paid annually Minimum Rs. 15,000 p.a. if paid semi-annually Minimum Rs. 20,000 p.a. if paid quarterly Minimum Rs. 24,000 p.a. if paid monthly Short Pay 5 years Short Pay 10, 15 or 20 years To Guaranteed Savings Date From entry age 30 From entry age 18 From entry age 18
Pay Term
Premium Payment Monthly, Quarterly, Semi-annually or Annually Frequency Enhanced Sum Assured Minimum Rs. 50,000 Subject to a maximum of 30 years to Guaranteed Savings Date
Entry Age (age on last birthday) Accumulation Period Pay Term Basic Premium
25 70 years 5 30 years Regular pay Minimum Rs. 18,000 p.a. if paid annually Minimum Rs. 24,000 p.a. if paid semiannually, quarterly or monthly
How The Plan Works Step Choose your policy premium 1 You choose the policy premium amount you wish to pay every year till the vesting date. You can pay in monthly, quarterly, semi-annual or annual instalments. Please ask your financial advisor for details about the range of convenient payment methods we offer. Step Choose your vesting date 2 You choose a vesting date so as to have an accumulation period of 5 to 30 years. Step Choose your risk profile 3 You choose your risk profile based on your risk appetite Aggressive | Moderate | Conservative. Once chosen, the risk profile cannot be changed. Your Guaranteed Vesting Benefit is automatically determined based on the above choices. Your Guaranteed Vesting Benefit is automatically determined based on the above choices.
35
36
3. Choose the Investment Option between Guaranteed Option and SelfManaged Option.
3. BSLI Rainbow
How Does the BSLI Rainbow work You choose the single premium amount you want to invest You choose the policy term from options of 5 years and 10 years Your Benefits Plan Summary Entry Age Policy Term Pay Term Single Premium Basic Sum Assured 8 60 years, subject to minimum attained age of 18 at maturity 5 or 10 years Single pay Minimum Rs. 50,000 5 times Single Premium
39
And you also have options to enhance the financial security of your loved ones, at a nominal additional cost. This plan offers you: A 10-year plan with a 5-year Pay Term Option to enhance the financial security for your loved ones Complete control on your investments
How BSLI Platinum Advantage Plan works: 1. You choose the Basic Premium you want to pay annually for 5 years 2. You choose your Investment Option from Self-managed Option or Guaranteed Option 3. You choose the Enhanced Sum Assured and increase the financial protection of your loved ones 4. You choose from our range of riders and safeguard your family's financial future Plan Summary Entry Age of Life Insured Policy Term Pay Term Basic Premium 8 to 70 years of age 10 years 5 years Minimum Rs. 25,000 p.a. if paid annually Minimum Rs. 30,000 p.a. if paid monthly, quarterly or semiannually Monthly, Quarterly, Semi-annually or Annually
40
10 x Basic Premium for entry ages below 45 7 x Basic Premium for entry ages 45 and above Minimum Rs. 50,000 Entry Age 18 to 65 years
41
10, 15, 20, 25 and 30 years Same as policy term 1 year to 65 years, subject to minimum age of 18 on GSD Minimum Rs. 12,000 p.a. if paid annually Minimum Rs. 15,000 p.a. if paid semiannually Minimum Rs. 20,000 p.a. if paid quarterly Minimum Rs. 24,000 p.a. if paid monthly Short Pay 5 years Short Pay 10 years Short Pay 15 years Short Pay 20 years To Guaranteed Savings Date For entry age up to 50 For entry age up to 55 For entry age up to 60 For entry age up to 65 For entry age up to 65
Basic Premium
Pay Term
Monthly, Quarterly, Semi-annually or Annually Minimum Rs. 50,000 and not exceeding Basic Sum Assured, Entry Age 18 to 65 years, subject to maximum age of 75 on GSD
42
Seen as a major thrust area for the company, Birla Sun Life envisages group insurance premium to contribute about 35-40 per cent of total first year premium in this fiscal against 26 per cent last year. While Birla Sun Life ranks number one in group sales in terms of premium collection, SBI Life Insurance Company has covered the maximum lives at over eight lakh through group sales. Birla Sun Life has insured just about one lakh to date.
According to Insurance Regulatory and Development Authority's (Irda) latest figures , SBI Life with a premium collection of Rs 12.24 crore under group business, ranks number 2. Among the top five in group sales are Tata AIG Life in third position (Rs 10.61 crore), OM Kotak Mahindra Life at fourth (Rs 4.33 crore) and HDFC Standard Life at fifth (Rs 2.12 crore).
Private insurance players are making strong beelines to capture market share in group corporate business.
43
Group term business is very competitive and price-driven. However, as this business is very sensitive to claims, we need to stay within the competitive band-width or find ourselves out of business the next year," said Birla Sun Life vice president (group life and pension) Jaskirat Kaur. In financial year 2012-13, Birla Sun Life was the market leader in group sales with a share of 35.7 per cent among private players, and accounted for over one per cent of the total market.
Nevertheless, the 12 private insurance players have been able to capture less than five per cent of the total group insurance business in the country, with the Life Insurance Corporation of India (LIC) continuing to hold over 95 per cent market share. Birla Sun Life offers unit-linked group plans, which have seen net of charges returns in the region of 26 per cent plus in the last 12 months as on September 30, 2012.
While unit-linked plans offer all the upside, in the event of an individual retiring when the market has slumped and net asset value (NAV) of the fund becomes negative, Birla Sun Life offers a safety feature.
MARKET SHARE 64
6.98
2.96
2.88 HDFC
44
45
Nature of Family
46
Annual income
47
Inevitable 56 47%
Needed 31 26%
Not at all 10 7%
47%
Needed Somewhat needed Not at all
26%
48
YES 90%
49
Real Estate
Insurance
Gold
50
3.7
3.3
51
76 63.33%
44 36.67%
120 100
36.67%
YES
63. 67%
NO
52
3.73
3.81 3.01
2.98
2.75
Saral Endowment
Child Dream
Dream Retirement
Saral Health
Titanium Plus
53
Performance Level
10%
21. 67%
28. 33%
Excellent
Very Good
Good
40%
Satisfactory
54
55
Insight into the Birla Sun Life Insurance & its product available in the market and came to know which solution has more demand in the market. Insight into the various aspects of investor preferences and came to know that Saral Health plan and Dream Child plan of Birla Sun Life are mostly preferred by investors.
Birla Sun Life Insurance uses all those possible tools and latest techniques like software for calculating premiums, etc which helps their insurance advisors to sell more of their products. They have shown a lot of creativity and innovation in their training programs and have succeeded in achieving the desired outcome
56
Learnings:
Learned about Insurance Industry and its relevance. Could understand Birla Sun Life Insurance Company, their very attractive and specific plans and the functions. Interacted with 120 potential investors and acquired good exposure in Sales.
57
Bibliography
References
1. COMPANY BROUCHURES AND PAMPHLETS
Webliography
3. www.birlasunlife.com 4. www.google.com
58