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On the 12 July 2012, Dr. Law brought our class went to visit Oren Sport Company which located at Johor Jaya. The aim we went there was to have a deep understanding on the training and development. It was indeed a good experience for us to have a sharing with the staff of the Oren Sport. This sharing gave us a lot of knowledge and helped us to know the practice of the training and development in the working place.
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The last aspect of the training needs analysis is to analyze with the KPI. KPI means the key performance indicator. Key performance indicator (KPI) is an industry jargon for a type of performance measurement.Oren Sport uses KPI to identify the employees performance in their job. With this KPI system, company can know whether the performance of a particular employee is good or bad. Company can also know the reason for their low performance. Therefore, the company can conduct a training program in order to improve the performance of the employees. In conclusion, Oren Sport has a good training needs analysis system to analyze the needs of the employees before conducting and implementing a training program. With this training needs analysis, the company can have a good training program and can improve the skills and knowledge of the employees in order to achieve the goals that set by the company.
2. Does the company promote training and development among the staffs?
Oren Sport had promoted the training and development among the staffs. After the study tour to the famous company in Johor Jaya, Oren Sport, we realized that Oren Sport has become a leader in corporate uniform provider in Malaysia and Singapore. It was founded in year 1995 and it has a lot of experiences in training and development during these seventeen years. A company should have some methods to recruit and retain its employees. And one of the methods is to give employees opportunities to present themselves through training and development. In addition, implementation of training and development can motivate employees interest and performance. Oren Sport provides comprehensive training and development to its employees. The objective of the training and development is to improve employees knowledge, skill and attitude at workplace and to achieve companys goal and objective. Therefore, Oren Sport is a company that emphasizes the needs and quality of its employees. As Oren Sport believes that committed employees will provide superior delivery standards that
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will lead to higher customer satisfaction and loyalty, until this present, Oren Sport continues to expand training, extend employee achievement recognition and reward programs. Furthermore, Oren Sport will identify training needs though three aspects which are company business direction, job profile analysis and KPI (Key Performance Indicator). Skill, knowledge and attitude of employees will be analyzed before implementing training programs.
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In conclusion, Oren Sport had used some process of assessing the effectiveness of training undertaken by employees to ensure the training program can improve the performance of employees and lead the company to achieve success.
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