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Firmware Update Instructions

Warnings ..................................................................................................................... 2 Managing the mentusb.o File ...................................................................................... 3 Update Procedure for Copiers at v230, v231, v23A or later ...................................... 4 Update Procedure for Copiers at v221 or earlier ........................................................ 7

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Warnings
The on-screen prompts are different depending on your current version. Follow the update instructions for the version that you are updating. Several copier on-screen prompts are misleading. Do NOT follow any on-screen instructions without first reviewing the corresponding item in this document. You need to use a USB memory key that is recognized by the copier. A list of tested devices is found in bulletins Digital-94 and Digital-95. If you use a USB memory key other than one of these devices, the best practice is to confirm the update works on a copier in the shop before performing an update in the field. Print out a configuration sheet, and back up logs, templates, address books, department codes and other data stored on the HDD before doing the update. In some cases you need to reformat the drive after the update. Logs are backed up using the procedure in the Network Administrators Manual Chapter 4 Managing the Device, Maintaining from TOP Access ~ Backing Up Data. Department codes are best backed up using FSMS.

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Managing the mentusb.o File


The various type of SYS 300 and later firmware for e-Bridge II (eSTUDIO202L/232/282, STUDIO203L/233/283 e-STUDIO352/452, e-STUDIO353/453, e-STUDIO281c/351c/451c, e-STUDIO520/600/720/850, e-STUDIO523/603/723/853 and e-STUDIO2500c/3500c/3510c) share a file called mentusb.o. All the implementations of SYS 300 and later listed above share this file, and the distributed mentusb.o file is identical in all of these distributions. e-Bridge III machines like-STUDIO4520c Series or e-STUDIO855 Series use mentusb2.o. Best practice is to use a different key for these devices. If you are updating from a version earlier than SYS232, the mentusb.o file MUST be in the root of the USB key. If it is not, you will get a file inflation error. With the mentusb.o file in the root of the key, you should put the rest of the firmware in the model specific folder. Do not put the machine firmware in the USB root. If you use the USB key with firmware for versions other than the ones listed above, the mentusb.o in root can cause problems. There are no known issues with e-Bridge I machines (280 series, 450 series and 4511 series) at this time, but we have not tested all combinations of systems and current firmware. Based on this information, our current recommendation (as of 7/20/07) is: Create a USB key for use only with e-BridgeII SYS 300 and later machines. Place the mentusb.o file in the root of this key. Get the mentusb.o file from any of the eBridgeII SYS 300 packages: they use the same mentusb.o file. Use a different USB key for all e-Bridge I machines and any prior version firmware, where you have prepared the key properly for those machines. Or Add or remove the mentusb.o file from the root of the USB key depending on the machine that you are updating. You will need a PC to do this. This information will change as new firmware is released for other models. The mentusb.o file used with data cloning is different from the one used for firmware updates.

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Update Procedure for Copiers at v230, v231, v23A or later


1. Copy the update files to the USB memory device. The firmware files go in a model specific directory. The mentusb.o file goes in root. Review the section on page 3 (Managing the mentusb.o File) for more information on the mentusb.o file. 2. Review below for the directory structure for each specific model series: Directory Name for Update Files
*e-STUDIO202L/232/282, e-STUDIO203L/233/283 *e-STUDIO352/452, 353/453 *e-STUDIO520/600/720/850, eSTUDIO523/603/723/853 e-STUDIO281c/351c/451c 202_282 352_452 520_850 28_451c

Files used
e-STUDIO202L/232/282, eSTUDIO203L/233/283 e-STUDIO352/452, 353/453 e-STUDIO520/600/720/850, eSTUDIO523/603/723/853 e-STUDIO281c/351c/451c 1, 2, dlFirmWare_202_282, firmImage0.bin, firmImage1.bin, firmImage2.bin 1, 2, dlFirmWare_352_452, firmImage0.bin, firmImage1.bin, firmImage2.bin 1, 2, dlFirmWare_28_451C, firmImage0.bin, firmImage1.bin, firmImage2.bin 1, 2, dlFirmWare_520_850, firmImage0.bin, firmImage1.bin and firmImage2.bin

The file mentusb.o goes in G:\

3. Take great care to get the files for the correct model copier: the copier will accept an update with files from a different model. The USB device must be formatted as FAT (not Fat32). Only put the firmware files (dlFirmWare_28_451C, 1, 2, firmImage0, firmImage1 and firmImage2) in the \28_451c directory. Put mentusb.o in \ . Do not put the readme file on the USB device 4. Record the value in code 08-206 (Time until sleep mode is entered). You will need to restore this after the update. Power down the copier.

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5. Remove the enabler(s). Insert the USB memory device and proceed to the next step. 6. Power up the copier holding the 4 and 9 keys. 7. Wait approximately 5 minutes for the following screen to be displayed:
Version in Update Media Download Storage Firmware Update Mode Select Update Item *1. *2. *3. *4. OS UI Update HDD SYS Update Engine Firmware Update Scanner Firmware Update UIF UI0 UI1 SYS ENG SCN Version... Version... Version... Version... Version... Version... Vxxx.xx x Vxxx.xxx x Vxxx.xxx x Vxxx.xxx x xxxxx-xx xxxxx-xx

*Means the software is selected for update. 8. Press Start to begin the update procedure. As each individual FROM is updated, the copier screen will list that ROM as completed. The process is not complete until all ROMs have been updated and the screen says Update Completed.

Download Storage Firmware Update Mode OS UI Update ....... HD SYS Update .. . Engine Main Update .. Scanner Firm Update .. Completed Completed Completed Completed

Update Completed

The update is finished when Update Completed is displayed on the screen. Power off and remove the USB Memory Device.

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After the update is completed: 9. Do 08 code 947. Then restore the value for 08 code 206 recorded in step 206. 10. Power up the copier, let it come to ready and wait for the network to initialize. You must do this step before powering up in [Print][9] mode in order to let the copier complete certain internal updates. 11. Power up the copier in [Print] [9] mode and confirm the list outputs.

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Update Procedure for Copiers at v221 or earlier


1. Copy the update files to the USB memory device. The firmware files go in a model specific directory. The mentusb.o file goes in root. Review the section on page 3 (Managing the mentusb.o File) for more information on the mentusb.o file. 2. Review below for the directory structure for each specific model series: Directory Name for Update Files
e-STUDIO202L/2323/282 e-STUDIO352/452 e-STUDIO520/600/720/850 e-STUDIO281c/351c/451c 202_282 352_452 520_850 28_451c

* The 282 series shares firmware with the 283 series. The 452 series shares firmware with the 453 series. The 850 series shares firmware with the 853 series. Files used
e-STUDIO202L/2323/282 e-STUDIO352/452 e-STUDIO520/600/720/850 e-STUDIO281c/351c/451c 1, 2, dlFirmWare_202_282, firmImage0.bin, firmImage1.bin, firmImage2.bin 1, 2, dlFirmWare_352_452, firmImage0.bin, firmImage1.bin, firmImage2.bin 1, 2, dlFirmWare_28_451C, firmImage0.bin, firmImage1.bin, firmImage2.bin 1, 2, dlFirmWare_520_850, firmImage0.bin, firmImage1.bin and firmImage2.bin

The file mentusb.o goes in G:\ 3. Take great care to get the files for the correct model copier: the copier will accept an update with files from a different model. The USB device must be formatted as FAT (not Fat32). Only put the firmware files (dlFirmWare_28_451C, 1, 2, firmImage0, firmImage1 and firmImage2) in the \28_451c directory. Put mentusb.o in \ . Do not put the readme file on the USB device 4. Power down the copier. 5. Remove the enabler(s). Insert the USB memory device and proceed to the next step. 6. Power up the copier holding the 4 and 9 keys.

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7. Wait approximately 5 minutes for the following screen to be displayed:


Version in Update Media Download Storage Firmware Update Mode Select Update Item *0. *1. *2. *3. *4. *5. OS Update HDD Update UI Update System Firmware Update Engine Firmware Update Scanner Firmware Update UIF UI0 UI1 SYS ENG SCN Version... Vxxx.xxx Version... Vxxx.xxx Version... Vxxx.xxx Version.. Vxxxx.xxx Version... xxxxx-xx Version... xxxxx-xx x x x x

*Means the software is selected for update. Hit 0 (zero) to select OS for update if needed. This screen may look different depending on the current version of firmware in the copier. 8. Press Start to begin the update procedure. As each individual FROM is updated, the copier screen will list that ROM as completed. The process is not complete until all ROMs have been updated and the screen says Update Completed.

Download Storage Firmware Update Mode OS Update ....... HD Data Update ....... UI Data Update ....... SysFirm Update ....... Engine Main Update .. Scanner Firm Update .. Completed Completed Completed Completed Completed Completed

Update Completed

The update is finished when Update Completed is displayed on the screen. Power off and remove the USB Memory Device.

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After the update is completed:


Follow these steps if you need to preserve the network settings Follow these steps if network settings do not need to be preserved.

If copier is connected to a network:


Power up in 08 mode. Do code 08-1119.

If copier is not connected to a network:


Do 08 code 693. Network settings will be reset.

9. Do 08 code 947. 10. Power up the copier, let it come to ready and wait for the network to initialize. You must do this step before powering up in [Print][9] mode in order to let the copier complete certain internal updates. 11. Power up the copier in [Print] [9] mode and confirm the list outputs. 12. If the copier is a GA-1210-equipped e-STUDIO2500c/3500c/3510 and the controller does not print a start page after upate, see the note at the end of this document.

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