Professional Documents
Culture Documents
NEIL JACKSON
(704) 458-0519
LKNlending@aol.com
Executive Leader experienced in Goal and Productivity Optimization through Experience in Management, Problem Resolution, Strategic Marketing/Sales, Negotiation and Operations.
2011-2014
Incorporated focused employee engagement of goal optimization for 100% daily pipeline achievement Strategically managed daily pipeline with team building strategies to exceed Project requirements of SOW by 175% Established processes for Operational performance in call center to achieve115% increase in file implementation to Closing Strategically managed loans in pipeline to maintain 100% Regulatory Compliance and turn times Established new Operations Call Center in Charlotte-from set up, staffing to implementation while managing 10 associates Consulted on files to assist sales and processing verify and determine data meets Compliance and Policy for decision Engaged in Daily responsibilities to Achieve Most Efficient and profitable results during file reviews
Project Manager-Processing
2010-2011
Implemented call program/relationship building to develop new Consumer business as replacement of previous operating model to increase new business by 125% in first year Strategic Vision focused on Mortgage, Construction, HELOC and Consumer Lending to build new households and volume of $1 mil + /month for 200% increase
2007-2010
Developed, Established and Implemented model for Strategic operations of Mortgage Lending Firm Generated new business through relationship building model and community activities to exceed volume goals by 125%
2006-2007
Broker Lending Group Manager Established, Developed and Implemented Lending Program and Guidelines for loan referrals Start up of program and development of $15 million in loans during first year of business and exceeded goals set by 167%
2000-2006
Established a Broker network to bring new customer households to the bank, held lending authority up to $300K Implemented construction and real estate loan referrals through network Reached individual lending volume of $46 million, which eclipsed individual goal by 250% Influenced regions new household growth via new lending program Developed new market for RBC Centura in Lake Norman Area with Consumer and Real Estate Lending Managed staff of seven at De Novo Branch and exceeded all goals for first three years Established community relationships to assist banks continued growth
1992 - 2000
Managed large banking center in highly progressive and influential market, concentrating on Consumer Lending Implemented Consultation & Sales of consumer, business and other financial services Doubled loan volume, increased deposits and assets by 150%, and achieved 150% of loan goal NMLS Registered and Licensed in 39 States under NMLS License # 116917 MBA, GPA 3.9/4.0, Campbell University, Buies Creek, NC BA, Business Administration, University of North Carolina at Charlotte