Hazem Farra

St Cloud, MN 56301 Cell: (320) 339-5084 Email: hazemfarra@hotmail.com

Objective Experience

Advance my skills in mainstream web technologies and bring businesses closer to their perspective customers by efficiently utilizing the power of the web as communication medium. Freelance Web Applications Consultant (Designer/Developer) 09/1/2006 Present

Client: GCSEast Communications, PR, and Media Service Co. Project: GCSEast Info site Scope: Design, development, and implementation http://gcseast.com Technologies / Software: XHTML, JavaScript, CSS, SEO, Adobe Photoshop, Adobe Dreamweaver. Client: ETICO E&E (Elevators & Escalators) - KONE distributor Project: ETICO info site Scope: Design, development, and implementation http://ibcis.net/etico/index.aspx Technologies/Software: XHTML, ASP.NET 2.0, Flash, ActionScript 2.0, JavaScript, CSS, Adobe Photoshop, Macromedia Flash, Adobe Dreamweaver. Client: Dayma Learning Arabic Language Learning School website Project: Info site Scope: Design, development, and implementation http://daymalearning.com Technologies / Software: XHTML, PHP, JavaScript, CSS, SEO, Adobe Photoshop, Adobe Dreamweaver, MS FrontPage. Web Administrator / Web & DB Developer - Emirates Call Abu Dhabi, UAE 03/2005-07/2006 Upgraded http://www.smscentre.ae to ASP.NET o Analyzed current and company's target business requirements. o Planned the development strategy to allow backward compatibility with the old site (backend, application business and data layers) o Designed, Coded, tested, and implemented the new application. o Redesigned SMS Centre backend SQL Server database (i.e. tables' structures and relationships, stored procedures, triggers, transformation packages, etc.) in order to gain performance when executing complex queries as well as reduce redundancies. Developed statistics pages for EC clients (Internet) and management (Intranet). The reports allowed viewing of information in tabular as well as graphical (charts) formats. Managed emiratescall.ae, smscentre.ae, and mobiletelecomgroup.com sites IIS servers (updates, security, etc.)

Helpdesk/Computer Labs Assistant Manager - Learning Resource & Technology Services (LR&TS) St Cloud State University, St Cloud, MN - USA 10/2002-05/2004 Developed eRove ASP.NET application to record labs troubleshooting incidents (tickets). The application had a web interface as well as a mobile device (PDA Compaq Ipaq compatible) interface. The decision to develop a mobile application interface was due to the fact that management wanted to record incidents as they occur while labs consultants were on the move helping students solve computer related problems. Managed Helpdesk evening hours to insure quality customer service and prompt problem solutions for students, faculty, and staff. Provided documentation and training for technical support student workers. Maintained weekly HelpDesk activity reports for management. Managed computer labs software images testing process, which included detailed reports of testers' feedback /bug reports.

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Database Administrator/Web Applications Developer - (LR&TS) 05/2001-09/2002 Developed the following sites: o Computing and Technology User Services (CTUS) (http://condor.stcloudstate.edu/ctus/) o Headcount Intranet web application; an ASP.NET application to track campus-wide availability of computers in open labs. The application had a management pages to review and display statistical data related to open labs usage that was vital to management for future budget plans related to increasing/decreasing technology expenses. o Item Checkout Intranet web equipment checkout application (ASP based application). Management Department web pages (http://cob.stcloudstate.edu/mgmtweb/). HelpDesk Support Specialist - (LR&TS) 09/1999-04/2001 Hardware/software support (phone, e-mail/web, walk-in traffic, office & electronic classroom visits) Created end-user documentation related to dialup (PC/Mac), document/photo scanning, CD-R/RW burning, Windows desktop, Outlook, Excel, Access, and Internet Information Services (IIS) Education Bachelor of Science Degree in Business Computer Information System (BCIS) St. University (AACSB), St St Cloud, Minnesota USA St. Cloud CloudState State University (AACSB), Cloud, Minnesota USA Magna Cum Laude, Dean's List, GPA 3.61 Magna Cum Laude, Dean's List, GPA 3.61 Operating Systems Windows 2003 Server Windows XP, Vista, Windows 7, Windows 8 Apple OS 8.x, 9.x, and 10.x (OS X Jaguar & Panther) Android 4.1.2 Programming Languages /Technologies .Net Framework 2.0-4.0 ASP.NET, ADO.NET, VB.NET, C# Visual Basic / VBA SQL ActionScript JavaScript Ajax DHTML, CSS Scripting technologies (WMI, ADSI, WSH) August 2002 August 2002

Technical Skills

Software Packages Microsoft (MS) Visual Studio .NET (2005, 2010) MS Visio Data Modeling MS SQL Reporting Services MS Office 2003/2013 MS Project 2002/2003 Adobe Photoshop, Illustrator, Dreamweaver, Fireworks, Flash

Other Skills

IIS 5.0/5.1/6.0 management and administration. Microsoft SQL 7.0, 2000, 2005 administration and programming. Basic management of Microsoft Windows Active Directory (GPO, Computers, Users, OUs). Received training in installing and configuring Unix/Linux operating systems, as well as, writing shell script programs through coursework. Received training in using and programming Microsoft Access (2002) through coursework. Fluent in English, Arabic and basic reading and writing in French.