A report submitted to FMS, MAIET, Mansarovar, Jaipur is in partial fulfillment of Full time MBA Course under the subject

Seminar on Contemporar! Mana"ement Issues# in $nd Semester%

Submitted to: Col. C. D. SHARMA DEAN - FMS, MAIE!, "#i$u%

Submitted By: SHIKHA AGARWAL MBA II d SEM Stude t B#t&': ()**+-&'(

Declaration

This is to certify that the work done on COMPARATIVE STUDY O PU!"IC A#D PRIVATE SECTOR !A#$ OR PERSO#A" "OA#%

&nder the s&'(ect )Se*inar on Conte*+orary Mana,e*ent Iss&es- and a written re+ort s&'*itted 'y *e to F#&ulty o, M# #-eme t Studie., M#'#%i.'i A%/i d I .titute o, E -i ee%i - 0 !e&' olo-y, M# .#%o/#% "#i$u% is in +artia. f&.fi..*ent of the re/&ire*ent for the award of de,ree of M!A0 This work has not 'een s&'*itted anywhere e.se for any other de,ree1di+.o*a0

Dec.aration 'y2
3S4I$4A A5AR6A"7 M!A II nd SEM St&dent !atch2 3899:;9<7

ACKNOWLEDGEMENT

At t'e du.1 o, t'i. $%o2e&t, it -i/e. me imme .e $le#.u%e to t'# 1 M.. TA#VI PATA$ ,o% $%o/idi - me # o$$o%tu ity to do t'i. $%o2e&t #t # C%iti&#l E/#lu#tio o, E,,e&ti/e e.. o, Ele&t%o i& Medi# Ad/e%ti.i - 3/e% 4%i t Medi# Ad/e%ti.i -. Hi. -uid# &e #t e/e%y .t#-e o, t'e $%o2e&t e #bled me to &om$lete .u&&e..,ully t'i. $%o2e&t 5'i&' ot'e%5i.e 5ould ot '#/e bee $o..ible 5it'out t'ei% &o .t# t e &ou%#-eme t # d moti/#tio .

Fi #lly, I 5ould li1e to t'# 1 Col. C.D. S'#%m#, Dean of ac&.ty of Mana,e*ent St&dies= Maharishi Ar>ind Instit&te Of En,ineerin, And Techno.o,y ?ai+&r # d #ll t'e ot'e% $eo$le 5'o #%e di%e&tly o% i di%e&tly #..o&i#ted 5it' my $%o2e&t ,o% t'e .u$$o%t $%o/ided du%i - t'e &ou%.e o, my $%o2e&t.

@S4I$4A A5AR6A"A

AC)*+,-E./EME*T

At the dusk of this project, it gives me imme se p!e"sure to th" k Ms#

!AN6I 4A!HAK for providi g me " opportu it$ to do this project "t " Critic"!
Ev"!u"tio of Effective ess of E!ectro ic Medi" Advertisi g Over %ri t Medi"

Advertisi g# &is guid" ce "t ever$ st"ge of the project e "'!ed me to comp!ete successfu!!$ this project (hich other(ise (ou!d ot h"ve 'ee their co st" t e cour"geme t " d motiv"tio # possi'!e (ithout

)i "!!$, * (ou!d !ike to th" k Co!# C#D# +h"rm", .ean of Facult! of Mana"ement Studies, Maharishi Arvind Institute +f En"ineerin" And Technolo"! Jaipur " d "!! the other peop!e (ho "re direct!$ or i direct!$ "ssoci"ted (ith m$ project for the support provided duri g the course of m$ project#

S4I$4A A5AR6A"

PRO I"E CO#TE#T

I.

IN!R3D7C!I3N W'#t i. t'e me# i - 4e%.o #l Lo# Im$o%t# t te%mi olo-y u.ed i $e%.o #l lo#

II.

ESSEN!IALS 3F 4ERS3NAL L3AN 4#yme t o, i .t#llme t Se&u%ity Re$%e.e t#tio 0 5#%%# tie. Additio #l &o ditio . E/e t. o, de,#ult. Ri-'t. 0 Remedie. Mi.&ell# eou.

III.

MA"3R 4LA8ERS IN 4ERS3NAL L3AN IND7S!R8 ICICI 3BC SBI BANK 3F RA"AS!HAN

I6. 6. 6I.

RESEARCH 0 ME!H3D3L3G8 ANAL8SIS 0 IN!ER4RE!A!I3N C3NCL7SI3N 0 S7GGES!I3N

6II. 97ES!I3NNAIRE

6III. BIBLI3GRA4H8

INTRODUCTION
"oan is an a*o&nt of *oney 'y which a +erson f&.fi..s his financia. re/&ire*ent0 or this he has to ,i>e interest and after so*eti*es he has to re;+ay the a*o&nt of *oney0 A +erson can take .oan fro* 'ank and other financia. instit&tion0 CA!EG3R8 3F L3AN Sec&red "oan Unsec&red "oan

Se&u%ed Lo# De,i itio A Sec&red .oan is a .oan in which the 'orrower +.ed,es so*e asset 3e0,0 a car7 as co..atera. for the .oan0 The .oan is th&s sec&red a,ainst the co..atera. in the e>ent that the 'orrower defa&.tsB the .ender takes +ossession of the asset &sed as co..atera. and *ay se.. it to re,ain the a*o&nt ori,ina..y .ent to the 'orrower0 As the .oan is sec&red= the .ender is re.ie>ed of *ost of the financia. risks in>o.>edB he *ay th&s offer attracti>e ter*s for the 'orrower on interest rates and re+ay*ent +eriod0 7 .e&u%ed Lo# De,i itio Unsec&red .oans are .oans that are not ,&aranteed with any asset= so that the risk of re+ossession does not eCist0 Tho&,h the .ender can sti.. take .e,a. action in order to reco>er the *oney= s&ch a .e,a. +rocess wo&.d 'e si,nificant.y .on,er and *ore eC+ensi>e than with sec&red .oan0 Ty+ica. &nsec&red .oans are credit card de't= 'ank o>erdrafts= and 4e%.o #l

Lo# ..

A Mo ey 5'i&' you &# utili:e o% u.e to #&&om$li.' you% $e%.o #l %e;ui%eme t 5it'out # y .e&u%ity t'#t i. &#lled 4e%.o #l Lo# . No5, 5'e e<$e .e. #%i.e li1e: 4o*e reno>ation or other ho*e re.ated eC+enses Marria,e eC+enses Tra>e. eC+enses Transferrin, an eCistin, .oan fro* another 'ank P&rchasin, cons&*er d&ra'.es or e/&i+*ent Retirin, other de'ts Any other +ersona. needs and contin,encies

8ou &# tu% to 4e%.o #l Lo# . It i. # 2u.t li1e bo%%o5i - mo ey ,%om # ,%ie d.

IMPORTANT TERMINOLOGY

1. APPLICATION FORM - Application Form means, as the

context may permit or require, the Credit Application Form submitted by the borrower/s to Bank or applyin! or and a"ailin! o the Facility, to!ether with the #reliminary Credit Facility/Appraisal Application orm and all other in ormation, particulars, clari ications, letters and undertakin!s and declarations, i any, urnished by the borrower/s or any other persons rom time to time in connection with the Facility$

2. ASSETS - Asset%s& shall mean the #roduct%s& and/or any other

asset%s&, as speci ied and described in the Application Form/other 'ransaction documents, whether mo"eable or immo"eable, o ered or caused to be o ered as security in a"our o bank by the borrower/s or due repayment o the acility !ranted/to be !ranted by bank$

3. BORROWERS- Borrower/s means and re ers (ointly and

se"erally to the applicants and co-applicants who has / ha"e been sanctioned/!ranted the Facility by bank based on the Application Form submitted by such applicants and co applicants to bank or a"ailin! o the Facility and includes, dependin! on the nature o the borrower/s )%a& *ts successors and permitted assi!ns, i the borrower/s is a company within the meanin! o the Companies Act +,-. or a society re!istered under the applicable laws relatin! to societies, %b& any or each o the partners and their sur"i"or%s& or the partner%s& rom time to time and their respecti"e heirs, le!al representati"es, executors, administrators and permitted assi!ns, i the borrower/s is partnership irm within the meanin! o the *ndian #artnership Act, +,/0,

%c& his/ her heirs, le!al representati"es, executors, administrators and permitted assi!ns, i the borrower/s is an indi"idual and/ or carryin! on business as a sole proprietary concern, %d& the 1arta and any or each o the adult members o the 23F and their sur"i"or%s& and his/ her / their respecti"e heirs, le!al representati"es, executors, administrators and permitted assi!ns, i the borrower/s is a (oint 2indu 3ndi"ided Family4 and %e& 'he trustee%s& or the time bein! thereo and the successors and permitted assi!ns o the trust/trustees, i the borrower/s is a trust$

4. BORROWER/S DUES - Borrower/s5 6ues includes the

outstandin! principal amount o the Facility, interest on the Facility, all other interest, all ees, costs, char!es, expenses, stamp duty and all other sums what so e"er payable by the borrower/s to bank in accordance with the 7oan 'erms and the 'ransaction 6ocuments, as well as all other monies whatsoe"er stipulated in or payable by the borrower/s under the 7oan 'erms$

5. DUE DATE

- 6ue 6ate means the date%s& on which any

amounts in respect o the borrower/s5 6ues includin! the principal amounts o the Facility, interest and/or any other monies, all due as speci ied in the Application Form and/or the 7oan 'erms and the other 'ransaction 6ocuments$

6. FACILITY - Facility means such amount o the loan/ inancial

assistance which is applied or / a"ailed o by the borrower/s as speci ied by the borrower/s in the Application Form$

7. MATERIAL ADVERSE EFFECT - 8aterial Ad"erse 9 ect

means the e ect or consequence o any e"ent or circumstance which is or is likely to be)%A& Ad"erse to the ability o the borrower/s or any person to per orm or comply with any o their respecti"e obli!ations under the 7oan 'erms in accordance with their respecti"e terms4 or %B& #re(udicial to any o the businesses, operations or inancial condition o the borrower/s or o any person who is party to any 'ransaction 6ocument$

8. PERSONS - #erson%s& includes an indi"idual, corporation,

partnership, (oint "enture, association o persons, trust unincorporated or!ani:ation, !o"ernment %central, state or otherwise&, so"erei!n state, or any a!ency, department authority or political subdi"ision thereo , international or!ani:ation, a!ency or authority %in each case, whether or not ha"in! separate le!al personality& and shall include their respecti"e successors and assi!ns and in case o an indi"idual shall include his le!al representati"es, administrators, executors and heirs and in case o a trust shall include the trustee or the trustees or the time bein!$

9.

6ocuments include all writin!s and other documents executed or entered into, or to be executed into, by the borrower/s or, as the case may be, any other person, in relation, or pertainin!, to the Facility and each such 'ransaction 6ocument as amended rom time to time$ %a& An ;amendment; includes a supplement, modi ication, notation, replacement or re-enactment and ;amended; is to be construed accordin!ly4 %b& An ;authori:ation; includes an authori:ation, consent, clearance, appro"al, permission, resolution, license, exemption ilin! and re!istration4

TRANSACTION

DOCUMENT

'ransaction

%c& 9ncumbrance includes a mort!a!e, char!e, lien, pled!e, hypothecation, security interest or any lien o any description whatsoe"er$

1!. LAW -law includes any constitution, statute, law, rule,

re!ulation, ordinance, (ud!ment, order, decree, authori:ation, or any published directi"e, !uideline, requirement or !o"ernmental restriction ha"in! the orce o law, or any determination by, or interpretation o any o the ore!oin! by, any (udicial authority, whether in e ect as o the date o si!nin!/submission o the time$

A""#$%&'$() *(+, (+ '-.+. &*'.+ &)/ .&%- &0 &,.)/./ *+(,.

%a& All appro"als, permissions, consents or acceptance required rom bank or any matter shall require the prior, written appro"al, permission, consent or acceptance o bank4 %b& An the e"ent o any disa!reement or dispute between bank and the borrower/s re!ardin! the materiality o any matter includin! o any e"ent, occurrence, circumstance, chan!e, act, in ormation, document, authori:ation, proceedin!, act, omission, claims, breach, de ault or otherwise, the opinion o bank as to the materiality o any o the ore!oin! shall be inal and bindin! on the borrower/s$ <ote) All capitali:ed terms used but not speci ically de ined herein shall ha"e the respecti"e meanin!s ascribed to them under the Application Form$

ESSENTIALS OF PERSONAL LOAN A$ PAYMENT TO INSTALLMENT

+$ =nce the Application Form submitted by the borrower/s is accepted by bank, the borrower/s shall not be entitled to cancel the Facility or re use to accept disbursement o the Facility,

except with appro"al o bank and payment to bank o such cancellation or oreclosure char!es as may be stipulated by bank$ 0$ 'he Borrower/s shall be liable to pay interest on the Facility at the rate and on the date%s& speci ied in the Application Form$ 'he rate o interest payable by the borrower/s shall be sub(ect to chan!es based on !uidelines /directi"es issued by >B* to banks rom time to time$ 'he borrower/s also note and acknowled!e that * bank is obli!ed to !i"e e ect to any re"ision o interest rates, whether upwards or downwards, on all existin! ad"ances/ inancial assistances as per the >B* !uidelines/directi"es$ /$ 'he borrower/s shall repay the Facility to bank in such number o installments, and with such installments bein! o such amounts and on the 6ue 6ate%s& as is speci ied in the Application Form %time bein! o the essence o the contract&4 such installments are here in a ter re erred to, indi"idually, as an *nstallment and, collecti"ely, as the *nstallments$ 'he bank shall be entitled to modi y the *nstallments %includin! increases in the amount o one or more *nstallments& in the e"ent o chan!es to the interest rate on the Facility$ 'he expression *nstallments shall comprise o both the principal amount o the Facility and interest thereon$ ?$ 'he borrower/s may repay the *nstallments and other monies in respect o the Facility throu!h any one o the ollowin! modes)@ %a& post-dated cheques %#6C method& %b& 'he 9lectronic Clearin! Aystem %6ebit Clearin!& as noti ied by the >B* %9CA method& %c& 6irect debit rom the borrower/s5 bank account with the bank %6irect 6ebit method& %d& By deduction rom the borrower/s5 salary %Aalary 6ebit method& %e& By directly payin! amounts by cash or cheque /dra t % & By any other method, and as has been selected by the borrower/s in the Application Form or as may be required by the Bank$

-$ 'he method or payment as selected by the borrower/s in the Application Form or the mandates !i"en by the borrower/s under any payment mode cannot be cancelled or re"oked by the borrower/s without prior consent o the bank$ =. * the borrower/s cancels or re"okes %or attempts to cancel or re"oke& such mandates without the prior consent o the bank, such acts o the borrower/s shall be deemed to ha"e been committed with a criminal intent and the bank shall be entitle to initiate appropriate criminal proceedin!s a!ainst the borrower/s$ B$ 'he number o ad"ance *nstallments, as mentioned in the Application Form, paid by the borrower/s to the bank %or its nominees& prior to disbursement o the Facility %or at any other time, as may be speci ied by the bank& shall be ad(usted a!ainst the payment o the last *nstallments %o an equal number& or in any other manner as decided by the bank$ C$ 'he borrower/s shall not be eli!ible to any interest on the amount o such ad"ance *nstallments$ ,$ <otwithstandin! anythin! contained in the 7oan 'erms or the 'ransaction 6ocuments, and irrespecti"e o the mode o payment selected by the borrower/s in the Application Form, upon any de ault by the borrower/s in payment o one =r more *nstallments on the 6ue 6ate pertainin! to the Facility or any non-reali:ation o the *nstallments on the 6ue 6ate by bank$ 'he Bank shall be entitled, without pre(udice to it has other ri!hts under the 7oan 'erms, to present and /or re-present the post-dated cheques, i any, issued by the borrower/s in a"our o the bank in connection with the acility$ +D$ 'he borrower/s shall at all times maintain su icient unds in his/her/their bank account/s to ensure that the cheques or postdated cheques, i any, issued by the borrower/s are not dishonored and the *nstallments are recei"ed by the bank be ore the applicable 6ue 6ate%s&$

++$ All such amounts payable by the borrower/s to other bank shall be paid, at such place/s as the bank may speci y, without any deductions$ +0$ 'he borrower/s shall not be entitled to cancel or issue stoppayment instructions with respect to the post-dated cheques or so lon! as the Facility is outstandin! and any such acts o the borrower/s shall be deemed to ha"e been committed with an intention to cheat bank and a"oid prosecution under the <e!otiable *nstruments Act, +CC+, and the bank shall be entitled to initiate appropriate criminal proceedin!s a!ainst the borrower/s$ +/$ 'he Borrower/s shall promptly replace the post-dated cheques and/or the mandates, a!reements and/or other documents executed or payment o the *nstallments and issue resh postdated cheques, mandates, a!reements and/or other documents in lieu thereo to the satis action o the bank$ * the bank is acin! any incon"enience or any reason whatsoe"er in presentin! such cheques / issuin! debit instructions$ +?$ * the borrower/s de ault/s in makin! payment o any *nstallments or any other amounts comprisin! the borrower/s5 6ues to the bank on the respecti"e 6ue 6ate%s&, the borrower/s shall be liable to pay urther interest at the rate speci ied in the Application Form %plus applicable interest tax or other statutory le"y& on all such outstandin!/unpaid amounts rom the rele"ant 6ue 6ate till the date o payment o such entire amount$ Auch urther interest shall be in addition to any other char!es, which the borrower/s is liable to pay to the bank in terms o the 7oan 'erms$ +-$ *nterest and urther interest shall accrue rom day to day and shall be computed on the basis o /.- days a year and the actual number o days elapsed$ +.$ 'he borrower/s shall bear all interest tax, ser"ice tax, all other imposts, duties includin! stamp duty and rele"ant re!istration and ilin! char!es and taxes %o any description whatsoe"er& as may be le"ied rom time to time by the Eo"ernment or other authority and all other costs and expenses whatsoe"er %includin! but not limited

to any costs and expenses incurred by the bank& in connection with/on )%a& 'he application or, and the !rant and repayment o , the Facility, %b& the Application Form, Atandard 'erms and/or any 'ransaction 6ocument, %c& reco"ery and reali:ation o the Borrower/s5 6ues, %d& the creation, en orcement and reali:ation o the security %includin! takin! possession o maintainin!, storin! and sellin!/trans er/encashment o the Asset%s&&, %e& inspections % & Bank5s ad"ocate5s ees and expenses or any o the abo"e$ +B$ <ot withstandin! any o the pro"isions o the *ndian Contract Act, +CB0 or any other applicable law, or any terms and conditions to the contrary contained in the 7oan 'erms and/or the other 'ransaction 6ocuments, the bank may, at its absolute discretion, appropriate any payments made by the borrower/s in accordance with the 7oan 'erms$

B. SECURITY
+$ as security or)%a& 'he due payment/repayment by the borrower/s o borrower/s5 6ues and the

%b& 'he strict compliance by the borrower/s with his/her/its/their co"enants and obli!ations under the 7oan 'erms, the borrower%s& shall create such security or cause any third parties to create such security on any or all o the Asset%s&, or pro"ide such other security as may be stipulated by bank, in such orm and manner as is satis actory to the bank$ 0$ Aecurity, i any, created by the borrower/s and/or any other person in a"our o the bank in connection with the repayment o the borrower/s5 6ues shall continue until the ull payment o all monies due under/in respect o the Facility$

C. REPRESENTATIONS AND WARRANTIES +$ 'he entry into, deli"ery and per ormance by the borrower/s o the transactions contemplated by the 7oan 'erms and the other 'ransaction 6ocuments do not and shall not con lict with)%a& Any law4 %b& 'he constitutional documents, i any, o the Borrower/s4 or %c& Any document which is bindin! upon the borrower/s or on any o its/his/her/assets$ 0$ 'he borrower/s5 6ues shall not be a ected, impaired or dischar!ed by windin! up / insol"ency / death / dissolution / mer!er or amal!amation / reconstruction or otherwise o the borrower/s or take o"er o the mana!ement or nationali:ation o the undertakin! o the borrower/s, as the case may be$ /$<either the borrower nor any director / partner / member, as the case may be, o the borrower/s ha"e been declared to be a de aulter/will ul de aulter$ 'he borrower/s shall not induct a person who is a director/partner/member o an entity identi ied as de aulter/will ul de aulter$ *n the e"ent such a person is ound to be a director/partner/member o an entity identi ied as de aulter/will ul de aulter, the borrower/s shall take expeditious and e ecti"e steps or remo"al o such person$

D. ADDITIONAL CONDITIONS:1. T-. B(++(1.+/0 0-&##2 #romptly noti y the bank o the occurrence o any e"ent or the existence o any circumstances, which constitutes or results in any declarations, representation, warranty, co"enant or condition under

the 7oan 'erms and/or the other 'ransaction 6ocuments bein! or becomin! untrue or incorrect in any respect$ 2. P+(,"'#3 /.#$4.+ '( '-. 5&)62 %a& Copies o all documents issued by the borrower/s to all its creditors %or any !eneral class o them& at the same time as they are issued4 %b& Auch statements / in ormation / accounts / records / reports / documents, inancial or otherwise, as may be required by the bank rom time to time in relation to the Facility, the borrower/s5 business and operations, assets etc$ within the period speci ied by the bank$ /$ #romptly noti y the bank o any material loss or dama!e to any o the Asset%s&, like cheques / dra t which the borrower/s may su er due to any e"ent, circumstance or Act o Eod$ ?$ #romptly noti y the bank o any action or steps taken or le!al proceedin!s started by or a!ainst him/her/it in any court o law or its/his/her/their windin!-up, dissolution, insol"ency, bankruptcy, administration or re-or!anisation or or the appointment o a recei"er, administrator, administrati"e recei"er, trustee or similar o icer o /o"er the borrower/s or o /o"er any o his/her/their/its assets$ -$ #romptly noti y the bank o any circumstances and conditions which ha"e/may ha"e a 8aterial Ad"erse 9 ect$ .$ #romptly, and not later than B days rom the occurrence o any o the ollowin! e"ents, noti y the bank in writin! with ull details o the same)%a& 6eath o any o the partners/trustees/directors&4 borrower/s %or any o its

%b& Any chan!es, whatsoe"er, in the constitution and/or the authorised si!natory, o the borrower/s %where the borrower/s is a partnership/23F&, %c& Any the t or total loss/dama!e o the Asset%s&, and %d& All chan!e/s in the location/address o any o the borrower/s5 o ice or residence or place o business or o the place where the Asset%s& is/are stored$

9$ EVENTS OF DEFAULTS:T-. *(##(1$)7 &%'0/.4.)'08 &0 0.' (9' 5.#(18 0-&## .&%- %()0'$'9'. &) :E4.)' (* D.*&9#'; 53 '-. B(++(1.+/0 *(+ '-. "9+"(0.0 (* '-. L(&) T.+,02 D0 6e ault %includin!, but not limited to, any payment de ault& has occurred in the per ormance o any co"enant, condition or a!reement on the part o the borrower/s under the 7oan 'erms or on the part o any other person$ 0$ Breach o any representation, warranty, declaration or con irmation under the 7oan 'erms or any other 'ransaction 6ocument has occurred / been committed and/or the borrower/s has/ha"e committed any raud/ ailed to submit any material in ormation as required under the Application Form$ /$ 6eath o the borrower/s or any one o them or i the borrower/s ceases or threatens to cease to carry on any o its businesses or !i"es notice o its intention to do so or i all or any part o the assets o the borrower/s required or essential or its business or operations are dama!ed or destroyed or there occurs any chan!e rom the date o submission o the Application in the !eneral nature or scope o the business, operations, mana!ement or ownership o the borrower/s, which could ha"e a 8aterial Ad"erse 9 ect$

?$ * the security, i any, or the acility is in (eopardy or ceases to ha"e e ect or becomes ille!al, in"alid, unen orceable or otherwise ails or ceases to be in e ect$ -$ *t is or becomes unlaw ul or the borrower/s or any person to per orm any o their respecti"e obli!ations under the 7oan 'erms and/or any other 'ransaction 6ocument$ .$ 'he borrower/s is unable or has admitted in writin! its inability to pay any o its *ndebtedness as they mature or when due$ B$ 'he borrower/s commit/s any de ault under any other a!reement with the bank or any o its !roup companies$ C$ An e"ent o de ault howsoe"er described %or any e"ent which with the !i"in! o notice, lapse o time, determination o materiality or ul illment o any other applicable condition or any combination o the ore!oin! would constitute an e"ent o de ault& occurs under any a!reement or document relatin! to any *ndebtedness o the borrower/s or i any other lenders o the borrower/s includin! inancial institutions or banks with whom the borrower/s has entered into a!reements or inancial assistance ha"e recalled its/their assistance or any part thereo $ ,$ =ne or more e"ents, conditions or circumstances %includin! any chan!e in law& occur or exist, which in the sole opinion o the bank, could ha"e a 8aterial Ad"erse 9 ect$ +D$ 'he borrower/s shall promptly noti y bank in writin! upon becomin! aware o any de ault and any e"ent which constitutes %or, with the !i"in! o notice, lapse o time, determination o materiality or satis action o other conditions, would be likely to constitute& an e"ent o de ault and the steps, i any, bein! taken to remedy it$ 'he decision o the bank as to whether or not an 9"ent o 6e ault has occurred shall be inal and bindin! upon the Borrower/s$

F. RIGHTS AND REMEDIES OF THE BANK

+$ on the happenin! o any o the 9"ents o 6e ault bank 8ay +, 0DDC a notice in writin! to the borrower/s and without pre(udice to the ri!hts and remedies a"ailable to bank under the 7oan 'erms or any other 'ransaction 6ocument or otherwise)%a& Call upon the borrower/s to pay all the borrower/s5 6ues in respect o the Facility and otherwise, and/or %b& declare, by the security, i any, created in terms o /pursuant to the 7oan 'erms and / or the other 'ransaction 6ocuments to be en orceable, and Bank, its representati"es and/or such other person in a"our o whom such security or any part thereo is created shall ha"e, inter aria, the ollowin! ri!hts %notwithstandin! anythin! to the contrary in the 7oan 'erms and/or the other 'ransaction 6ocuments and irrespecti"e o whether the entire Facility or Borrower/s5 6ues has/ha"e been recalled& namely)F*G to enter upon and take possession o the Asset%s& in accordance with the pro"isions o the 7oan 'erms4 and/or FiiG 'o trans er or deal with the Asset%s& by way o lease, lea"e and licence, sale or otherwise in accordance with the pro"isions o the 7oan 'erms$ 0$ 'he bank shall be entitled, at the sole risk and cost o the borrower/s, to en!a!e one or, more person%s& to collect the borrower/s5 6ues and/or to en orce any security pro"ided by the borrower/s, and bank may % or such purposes& urnish to such person%s& such in ormation, acts and i!ures pertainin! to the borrowers, the security deems it$ Bank may also dele!ate to such person%s& the ri!ht and authority to per orm and execute all acts, deeds, matters and thin!s connected therewith, or incidental thereto, as the bank deems it$ /$ * any one %or more& 9"ents o 6e ault shall ha"e occurred, then bank shall, in addition to the "arious ri!hts and remedies o the bank re erred to in the clauses abo"e, be irre"ocably entitled and

authorised to contact and require the borrower/sH employers to make deduction/s rom the salary/wa!es payable by the employer to the borrower/s and to remit the same to bank until all o the borrower/s5 6ues outstandin! rom the Borrower/s to bank is/are completely dischar!ed$ ?$ 'he deductions shall be o such amounts, and to such extent, as bank may communicate to %and instruct& the borrower/s5 employers$ 'he borrower/s shall not ha"e, or raise/create, any ob(ections to such deductions$ <o law or contract !o"ernin! the borrower/s and/or the borrower/s5 employer pre"ents or restricts in any manner the a oresaid ri!ht o the bank to require such deduction and payment by the borrower/s5 employer to bank$ -$ *n addition to "arious ri!hts as speci ied in the precedin! pro"isions abo"e, bank shall also be entitled to appoint)%i& any person en!a!ed in technical, mana!ement or any other consultancy business to inspect and examine the workin! o the borrower/s and /or the assets includin! its premises, actories, plants and units and to report to bank4 %ii& any Chartered Accountants / Cost Accountants as auditors or carryin! out any speci ic assi!nments or to examine the inancial or cost accountin! system and procedures adopted by the borrower/s or its workin! or as concurrent or internal auditors, or or conductin! a special audit o the borrower/s$ .$ <ot withstandin! any suspension or termination o the Facility, all ri!hts and remedies o bank as per the 7oan 'erms and other 'ransaction 6ocuments shall continue to sur"i"e until the receipt by the Bank o the borrower/s5 6ues in ull$

G. MISCELLANEOUS
+$ 'he borrower/s5 6ues or the security, i any, created in a"our o Bank, shall not be re"oked or cancelled or a ected by the death,

dissolution, insol"ency or windin! up o the borrower/s or any third party, and bank shall, so lon! as the whole %or any part& o the borrower/s5 6ues remains outstandin!/payable to the bank, be entitled to take possession o , and sell, lease, hire, trans er and/or to otherwise act/deal with respect to the Asset%s& and to act upon and en orce all o its ri!hts pursuant to, and in accordance with, the 7oan 'erms and the 'ransaction 6ocuments executed by the borrower/s and/or any other persons to/in a"our o bank$ 0$ *n case bank takes possession o the Asset%s& or recalls the Facility upon/a ter the occurrence o an 9"ent o 6e ault, and the borrower/s requests bank to accept part payment/s o the borrower/s5 6ues and to permit the borrower/s to continue repayin! the *nstalments in uture and to take redeli"ery o the Asset%s& rom the bank5s %or its representati"es&, bank may accept such requests upon such urther terms and conditions as the bank may think it and proper in its sole discretion$ /$ All notices or other communications under or in connection with the borrower/s5 6ues and/or the 7oan 'erms shall be !i"en in writin! and, unless otherwise stated may be made by letter or acsimile$ Any such notice or other Communication will be deemed to be e ecti"e) %*& * sent by letter, when deli"ered personally or i dispatched by post, when recall o the letter is outside the control o the sender4 and %ii& * sent by acsimile, when sent %on receipt o a con irmation to the correct acsimile number&$ #ro"ided, howe"er, that no notice or communication to bank shall be e ecti"e unless actually recei"ed and acknowled!ed by the bank$ ?$ <otices or communication may be made to4%i&'he borrower/s5 address or acsimile number to which notices are to be sent as speci ied in the Application Form&, and %ii& Bank5s :onal / re!ional /branch o ice address or acsimile number %as speci ied in the Application Form&, or to such other

address or acsimile number as may be desi!nated by the borrower/s and bank in writin! to each other$ -$ 'he borrower/s shall not assi!n or trans er all or any o its ri!hts, bene its or obli!ations under the 7oan 'erms without the appro"al o bank$ 'he bank may, at any time, assi!n or trans er all or any o its ri!hts, bene its and obli!ations under the 7oan 'erms and the other 'ransaction 6ocuments$ .$ Bank shall, as it may deem appropriate and necessary, be entitled to disclose all or any)%i& *n ormation and data relatin! to the Borrower/s$ %ii& *n ormation or data relatin! to the Facility, 7oan 'erms, 'ransaction 6ocuments and/or any other securities urnished by the Borrower/s in a"our o Bank$ B$ *n case the borrower/s commits any de ault in payment or repayment o principal amount o the Facility or interest/char!es due thereon, the bank will ha"e an unquali ied ri!ht to disclose or publish the details o such de ault alon! with the name o the borrower/s and/or its directors/partners/co applicants, as applicable, as de aulters in such manner$

MAJOR PLAYER IN PERSONAL LOAN INDUSTRY

*C*C* BA<1

=>*9<'A7 BA<1 =F C=889>C9

AB* BA<1

BA<1 =F >AIAA'2A<

ICICI BAN<
1. PURPOSE
'o meet any personal expenses or purpose such as medical expenses, expenses on tra"el or tour, income tax liability or marria!e etc$ Je can also !et an *C*C* Bank #ersonal 7oan on the repayment track o your existin! 2ome loan, Car loan or #ersonal loan4 or your Credit Card statement$

* you are an *C*C* bank customer, you can !et a loan without ha"in! to "isit your local branch$ * you ha"e been an *C*C* customer or at least six months, you may ha"e been preappro"ed or a loan, accordin! to *C*C*$

2. ELI=IBILITY
Salarie The salaried and self-employed are both, eligible for this personal loan. If you're salaried, you need to be between 25 years and 58 years of age with a minimum net annual income of 9 ,!!! per annum and employed with a public limited company, a pri"ate limited company, a multinational corporation #$%&' or with the go"ernment. (ou should ha"e been employed for at least one year and li"ing in your current residence for at least one year.

 Sel! e"#l$%e If you're self employed, you need to be between 25 years and 5 years of age with a minimum net profit after ta) of *s. !,!!! per annum. +octors, $,-'s, -rchitects, &-'s, .ngineers, and Traders / $anufacturers are eligible. (ou need to ha"e been in your profession for at least three years and li"ing at your current residence for at least one year.

&.DOCUMENTATION RE'UIRED Salarie

0atest 1 months ,an2 3tatement #where salary4income is credited' 1 0atest salary slips 5roof of &ontinuity current 6ob #7orm 8 4 &ompany appointment letter ' 5roof of Identity #any one'5assport 4 +ri"ing 0icence 4 9oters I+ 4 5-% card 4 5hoto &redit &ard 4 .mployee I+ card 5roof of *esidence #any one' *ation &ard 4 :tility bill 4 0I& 5olicy *eceipt 5roof of ;ualification <ighest +egree #for 5rofessionals 4 =o"erment employees '

Sel! e"#l$%e

0atest 1 months ,an2 3tatement #where salary4income is credited'

0ast 2 years IT* with computation of income 4 &ertified 7inancials 5roof of Turno"er #0atest 3ales 4 3er"ice ta) returns'5roof of &ontinuity of current profession #IT *eturns4 &ertificate of business continuity issued by the ban2' 5roof of Identity #any one' 5assport 4 +ri"ing 0icence 4 9oters I+ 4 5-% of *esidence #any one' *ation &ard 4 :tility bill 4 0I& 5olicy *eceipt 5roof of >ffice #any one' 0ease deed 4 :tility bill 4 $unicipal Ta) receipt 4 title deed (es 5roof of ;ualification card 4 5hoto &redit &ard 4 .mployee I+ card 5roof <ighest +egree #for 5rofessionals 4 =o"ernment employees'

(.SERVICE CHARGES
L$a) Pr$*e++i), C-ar,e+ This is 2 ? of the loan amount. 3o for a personal loan of *s.5!,!!!, you'll pay *s.8,!!!. This can go as high as 5 ? in select categories. Ori,i)a.i$) C-ar,e+ This is 8 ? of the loan amount. 3o on an amount of *s.5!!!! you'll pay *s.5!!. This is to be paid along with the first repayment installment.

C-e/0e +1a# *-ar,e+

If you need to change the post-dated che@ues issued to I&I&I ban2, towards repayment of the personal loan, I&I&I will charge you *s.5!!. C-e/0e 2$0)*e *-ar,e+

Ahen a che@ue issued by you to I&I&I, bounces, you pay a penalty of *s.2!!.

C-ar,e+ !$r la.e #a%"e). If you're late in paying the installment due on the I&I&I personal loans, you'll be charged 2 ? per month as charges for late payment.

5. INTEREST RATE *C*C* Bank has three cate!ory pro ile accordin! to customer K their *nterest rates) Cate!ory %A& #ro ile) - Company with ALL %Erade&, 8ultinational Company$ 9$!$ >eliance Eroup %*nterest >ate is +?M to +CM&

Cate!ory %B& #ro ile) - Eo"ernment 9mployees, #ro essionals, Business man %Balance Aheet audit by C$A$& %*nterest >ate is +,M to 0?M&

Cate!ory %C& #ro ile) - #ri"ate 9mployees K 8iddle Class %*nterest rate is 0-M to /DM& I&I&I ban2 can, using its discretion change the interest rate on the personal loan according to their terms and conditions. In fact they can change "irtually anything they want in the terms and

conditions as you will find out by the time you finish reading this re"iew.

6. MA>IMUM ? MINIMUM AMOUNT LOAN OF LOAN

8aximum Amount @ +-DDDDD >s$ K abo"e 8inimum Amount @ -DDDD >s$ %For 8aximum ?-- Nears& 3. C-&)7$)7 ,(/. (* +."&3,.)' If you wish to change the mode of repayment of the I&I&I personal loan, this needs to be done with the permission of I&I&I ban2. 3topping payments on post-dated che@ues or otherwise cancelling or re"o2ing mandates would be considered 'committed with a criminal intent' according to the I&I&I terms and conditions.

4.I) .-e e5e). $!

e!a0l. $! #er+$)al l$a)

Ae 2eep reading about I&I&I using third party agencies to reco"er money. This is a right you gi"e them when you sign up for a personal loan with them. In the e"ent of a default, I&I&I ban2 shall, at the cost of the borrower, hire one or more persons to collect the borrowerBs dues and to @uote them, I&I&I ,an2 may #for such purposes' furnish to such person#s' such information, facts and figures pertaining to the ,orrowers as I&I&I ,an2 deems fit.

I&I&I ,an2 may also delegate to such person #s' the right and authority to perform and e)ecute all acts, deeds, matters and things connected therewith, or incidental thereto, as I&I&I ,an2 deems fit.

In other words, I&I&I can send a person or a group of persons to your office or residence as2ing you to pay your loan. I&I&I also has the right to contact your employers and as2 them to deduct the amount payable from your salary and remit the same to I&I&I ban2. The deductions may be of an amount which I&I&I ,an2 decides. 3o if your salary is 85,!!! a month and you'"e ta2en a loan of *s.2!!!!, I&I&I ,an2 can, hypothetically as2 your employer to deduct *s.85,!!! from your salary and send it to I&I&I, lea"ing you with nothing to run your home with. Ahether they do this or not is entirely their choice. 3o if your salary is 85,!!! and I&I&I has deducted the entire amount, now it has the right to decide when the rest of the amount is payable and in what mode. (ou're a defaulter, rememberC 6.C$""0)i*a.i$) i+ a $)e-1a% +.ree. -ere If I&I&I sends a notice to your home or office address, it is assumed that you recei"ed it. If you send a letter to I&I&I, unless it is recei"ed and ac2nowledged by I&I&I ban2, it is not considered effecti"e.

78. ICICI 2a)9 *a) #02li+- )a"e+ $!

e!a0l.er+ i) )e1+#a#er+ $r +-$1 .-e" $) TV $r #02li+.-e" $)li)e.

This is again a right you gi"e them when you ta2e the personal loan. <ow would you li2e to open Times of India on a 3unday morning and find your name published in it as the defaulter of a personal loanC This clause also gi"es them the right to share you information with "irtually anyone, if you're in default of repaying your personal loan.

77. Fi)all% .-i+ *la0+e .a9e+ .-e *a9e :-: C$)*l0+i$); I&I&I can change the conditions under which it ga"e you the loan by gi"ing you 6ust fifteen days notice by email or by 6ust publishing the new terms and conditions on their website. If you don't li2e the new terms and conditions, you can prepay the loan, of course, but scroll up on this page and you'll see that you can't prepay for at least si) months after ta2ing the loan. (ou can also not choose to prepay only part of the loan. If you want to prepay, you ha"e to pay all of it bac2 and when you do, there's a 5 ? charge on the total amount.

-fter all this, if you want a personal loan, we recommend you try getting one from your friends, relati"es, boss or business associates.

ORIENTAL BANK OF COMMERCE

7. PURPOSE 'o meet personal / amily expenses like marria!e / education / amily unctions$ For purchase o consumer durables, !old / !old ornaments$

'o meet expenditure on medical treatment o sel and/or dependent at 2ospitals / <ursin! 2omes re!istered with local Eo"t$ bodies$

). ELIGIBILI!8
Per*anent and re,&.ar e*+.oyee in Centre 1 State 5o>t0 De+ts0 and other instit&tions .ike Uni>ersities= Schoo.s 1 Co..e,e= PSUs= re+&ted hos+ita.s= and we.. esta'.ished cor+orate0 Professiona.s and doctors sha.. a.so 'e e.i,i'.e for .oan0 Mini*&* E years of ser>ice= inc.&din, ser>ice with the +re>io&s e*+.oyer0 The net *onth.y sa.ary sho&.d not 'e .ess then Rs F=9991;0 The net take ho*e sa.ary sho&.d not 'e .ess the Rel#<#tio i Eli-ibility Mini*&* net *onth.y sa.ary of Rs0 E9991; s&'(ect to f&.fi..*ent of the fo..owin, conditions for the re,&.ar e*+.oyees of Centra. 1 State 5o>t0 De+tt0 And other instit&tions .ike Uni>ersities= Schoo.s 1 Co..e,e= PSUs= re+&ted 4os+ita.s and we.. esta'.ished Cor+orate2;

A0 6here the e*+.oyer is *aintainin, the sa.ary acco&nts of its e*+.oyees

with the 'ranch and *onth.y insta..*ent is reco>ered fro* the sa.ary acco&nt for ad(&st*ent of .oan0

OR !0 6here there are s+ecific a,ree*ent 1 tie &+ arran,e*ent *ade 'etween e*+.oyer and the !ank for ed&cation of .oan insta..*ents fro* sa.ary of the e*+.oyee in *ore than two acco&nts0

0% .+C1MEMTATI+*
Comp!ete !o" "pp!ic"tio form (ith o e p"ssport photogr"ph (ith sig "ture o the reverse# 2roof of applicant3s identit! 4an! one of the follo5in"( Pass+ort Defence identity card Dri>in, .icence 5o>ern*ent identity card Photo PA# card VoterGs identity card Photo ration card

2roof of residence 4an! one of the follo5in"( Pass+ort Te.e+hone 3.and1*o'i.e7 'i.. Dri>in, .icence VoterGs identity card Ration card E.ectricity 'i.. Society o&t,oin, 'i.. "ife Ins&rance Pre*i&* recei+t H On.y Pass+ort can 'e &sed as 'oth +roof of indi>id&a.-s identity and Proof of residence 2roof of a"e 4an! one of the follo5in"( Pass+ort Dri>in, .icence

!irth certificate "IC Po.icy or Pre*i&* recei+t c.ear.y indicatin, the a++.icantGs a,e Photo ration card VoterGs identity card Schoo. .ea>in, certificate

Financial documents

S#l#%ied i di/idu#l.

"atest sa.ary s.i+ showin, stat&tory ded&ctions 3R or* DF 3Dec.aration fro* e*+.oyer ,i>in, detai.s of inco*e and ded&ctions= d&.y si,ned 'y an a&thorised si,natory of the co*+any7 3R "atest acknow.ed,ed IT ret&rn AND !ank state*ents for the .ast E *onths

Sel,-em$loyed i di/idu#l.

Co*+&tation of inco*e for the .ast 8 years certified 'y a C0A0 3R PI" and 'a.ance sheet for the .ast 8 years certified 'y a C0A0 AND Co+ies of acknow.ed,ed IT ret&rns for the .ast 8 years AND !ank state*ents for the .ast F *onths0

>. Amou t o, Lo#

U+ to DJ *onths net take ho*e sa.ary= s&'(ect to *aCi*&* of Rs0D0J9 "ac Inco*e of s+o&se can 'e inc.&ded= +ro>ided he1she ,&arantees the .oan or .oan is a>ai.ed (oint.y0

?. N#tu%e o, F#&ility
Ter* "oan O>erdraft .i*it 3on .i/&idation 'asis in eCce+tiona. cases to Senior !&rea&crats1Ad*inistrators1?&d,es I c&sto*ers of hi,h net worth70

=. M#%-i
#i.

:0 P+(%.00 F..
90J9K of .oan a*o&nt with *ini*&* of Rs0 J991

8. S.%9+$'3
Char!e o"er tan!ible assets, i created out o loan$ =ne personal !uarantee pre erably o ellow employee,

sub(ect to the condition that one employee will stand as !uarantor in more than two accounts$

,$ R."&3,.)'
.D 98* %sub(ect to remainin! period o ser"ice& A /DM o !ross salary a ter deductin! the 98* o the propose loan$

1O.R.#&@&'$() $) E#$7$5$#$'3
8inimum net monthly salary o >s$ /DDD/- sub(ect to ul illment o the ollowin! conditions or the re!ular employees$ 77. Ra.e $! i).ere+. #7> L + M i$e$ +?$0-M p$a$ at present %with monthly rest&

L(&)0 '( D(%'(+0

For loans up to >s$ +-$DD lacs in semi-urban and rural areas and loans up to >s$ +D$DD lacs in urban and metropolitan cities, the rate o interest shall be as under)3p to >s$ -D,DDD/- #7> - 0$DDM i$e$ 11.25A Abo"e >s$ -D,DDD/ - and up to >s$ 0$DD lac #7> - +$-DM i$e$ 11.75A Abo"e >s$ 0$DD lacs #7> @ +$DDM i$e$ 12.25M >ate o interest or loans other than mentioned abo"e is O #7> i$e$ +/$0-Mp$a$ Apecial concession in rate o *nterest o D$-DM in case o women doctors$

L(&)0 '( P+(*.00$()&#0

3p to >s$ -D,DDD/- #7> - 0$DDM i$e$ 11.25A Abo"e >s$ -D,DDD/ - and up to >s$ 0$DD lac #7> - +$-DM i$e$ 11.75A Abo"e >s$ 0$DD lacs and up to >s$ +D$DD lac #7> @ +$DDM i$e$ 12.25M 7oans abo"e >s$ +D$DD lacs and up to >s$ 0D$DD lac #7> L D$-DM i$e$ 13.75M

SBI
+o you want funds readily a"ailable to you whene"er you desire or need, be it a sudden "acation that you plan with your family or urgent funds re@uired for medical treatmentC 3,I 3aral - 5ersonal 0oan is the answer to your @uestions. -ccess this facility from o"er 1!!! branches across the country and confidently face the challenge of meeting any 2ind of personal e)pensesDD

Enjoy the SBI Advantage: 0ow Interest rates. 7urther, we charge interest on a daily reducing balanceDD

 0ow processing chargesE only 8?-2? of loan %o hidden costs or administrati"e charges.

amount.

%o security re@uired FFwhich means minimal documentationFsomething that you had always wanted. %o prepayment penalties. *educe your interest burden and optimally utiliGe your surplus funds by prepaying the loan #8? of the loan amount will be charged if you repay the loan before months' 0ong repayment period of up to H8 months.

7. P0r#$+e
The loan will be granted for any legitimate purpose whatsoe"er #e.g. e)penses for domestic or foreign tra"el, medical treatment of self or a family member, meeting any financial liability, such as marriage of son4daughter, defraying educational e)penses of wards, meeting margins for purchase of assets etc.'

<. Eli,i2ili.%
(ou are eligible if you are a salaried indi"idual of good @uality corporate, self employed engineer, doctor, architect, chartered accountant, $,- with minimum 2 years standing.

@. D3C7MEN!A!I3N
0atest 1 months ,an2 3tatement #where salary4income is credit' 1 0atest salary slips 5roof of &ontinuity current 6ob #7orm 8 4 &ompany appointment letter ' 5roof of Identity #any one' 5assport 4 +ri"ing 0icence 4 9oters I+ 4 5-% card 4 5hoto &redit &ard 4 .mployee I+ card 5roof of *esidence #any one' *ation &ard 4 :tility bill 4 0I& 5olicy *eceipt 5roof of ;ualification <ighest +egree #for 5rofessionals 4 =o"t employees 0ast 2 years IT* with computation of income 4 &ertified 7inancial' 5roof of &ontinuity of current profession #IT *eturns 4 &ertificate of business continuity issued by the ban2'

(. L$a) A"$0).
(our personal loan limit would be determined by your income and repayment capacity. $inimumI *s.2H, !!!4- in metro and urban centers *s.8!, !!!4- in rural4semi-urban centers $a)imumI 82 times %et $onthly Income for salaried indi"iduals and pensioners sub6ect to a ceiling of *s.8! la2hs in all centers.

=. Mar,i)
Ae do not insist on any margin amount .

. I).ere+. Ra.e+

1.25? abo"e 3,-* floating i.e. 85.5!? p.a.

3. Re#a%"e).
The loan is repayable in H8 .$I. (ou are allowed to pay more than the .$I if you wish to, without attracting any prepayment penalty.

4. Pr$*e++i), Fee
5rocessing charges are 8-2? of the loan amount. This is amongst the lowest fees in the industry. 5rocessing fees ha"e to be paid upfront. There are no hidden costs or other administrati"e charges.

BANK OF RA>ASTHAN

7. PURPOSE
5ersonal 0oan - the only personal loan that lets you choose how to repay. Just as only a friend lets you repay the way you want. 5ersonal 0oan gi"es you H easy repayment options, so you can select one that suits you best. %ow, when e)penses arise, li2e your daughter's marriage, furnishing your home or a family holiday you can turn to 5ersonal 0oan. It's 6ust li2e borrowing money from a friend.

<. ELIGIBILITY
3alaried persons, permanent in ser"ice4 professionals ha"ing minimum income of *s. 9!!!! p.a. ,usiness man and other persons ha"ing minimum income of *s.8!!!!! p.a. -ge of -pplicantI- $inimum 2H years and $a)imum years at loan maturity. Indi"idual should be income ta) assesses#s' 5

&. DOCUMEMTATION
0atest 1 months ,an2 3tatement #where salary4income is credit' 1 0atest salary slips 5roof of &ontinuity current 6ob #7orm 8 4 &ompany appointment letter ' 5roof of Identity #any one' 5assport 4 +ri"ing 0icence 4 9oters I+ 4 5-% card 4 5hoto &redit &ard 4 .mployee I+ card 5roof of *esidence #any one' *ation &ard 4 :tility bill 4 0I& 5olicy *eceipt 5roof of ;ualification <ighest +egree #for 5rofessionals 4 =o"t employees

 0ast 2 years IT* with computation of income 4 &ertified 7inancials 5roof of Turno"er #0atest 3ales 4 3er"ice ta) returns' 5roof of &ontinuity of current profession #IT *eturns 4 &ertificate of business continuity issued by the ban2' 5roof of >ffice #any one' 0ease deed 4 :tility bill 4 $unicipal Ta) receipt 4 title deed (es

(. LOAN AMOUNT
$inimum loan amount isI-25!!!!*s $a)imum loan amount isI-8!!!!!!*s

=. RATE OF INTEREST
7or salaried person - 8K.5!? 7or professionals and self employed- 89.5!? 7or business man and Indi"idual persons ha"ing *s 1!!!!! / below, interest rate- 2!.58?
7or

business man and Indi"idual persons ha"ing income up to *s 1!!!!!, interest rate -28.58?

7or $$& s -88.5!?

=. MARGIN
Ae do not insist on any margin amount.

3. SECURITY

*e@uirement of security depends on score sheet. If a customer gets low score, then guarantor is re@uired.

4. Pr$*e++i),?+ *-ar,e+
5rocessing charges are 2? of the loan amount.

ANALYSIS

AND

INTERPRETATION

RESEARCH AND METHODOLOGY

The topic of research is comparati"e study of a public sector ban2 and a pri"ate sector ban2 for personal loan being done by the research methodology. The research methodology adopted while carrying out the research is as followsIPRIMARY DATA !$r .-e #r$@e*. 1ere *$lle*.e Through @uestionnairesI - There were two @uestionnaires8. 7or personal ban2erBs !r$"-

2. 7or customers 3ample siGe for each @uestionnaire- 2!

-rea- Jaipur

To accomplish this purpose H ban2s were ta2en, these are-

5:,0I& ,-%L3 -*.- 8.>,& 2. 3,I 5*I9-T. ,-%L3 -*.- 8. I&I&I 2. ,-%L >7 *-J.

#7>* 5.*3>%-0 ,-%L.*B3' ;.8Ahich 2ind of rate of interest does %ormally as2 for customer to chooseC

Type of 7i)ed interest rate 7re@. 8

7loating rate 82

7lat rate

*educing K

9$ 9& 8 7 6 $ & Fi:ed rate Floatin" rate Flat rate ;educin" Fre<%

INFERENCES The abo"e chart states that the customer normally prefers floating rate. 7loating rate depends on mar2et conditions. If the mar2et condition e)ist inflation, the "alue of *s will increases, means floating rate will increase but in up comings days, the mar2et will mo"e towards deflation, the "alue of *s decreases, so interest rate will be decreased. 3o customer prefers floating rate. They also prefer reducing rate rather than the fi)ed rate / generally customer do not li2e flat rate. ;.2 Ahich 6ob profile customer is credit worthy according to (ouC

Job 3alaried ,usiness profile man 7re@. 81 2

5rofessionals >thers persons ! 5

96 9$ 9& 8 7 6 $ & salaried professionals fre<

I%7.*.%&.
9& & =& & Ea st

The abo"e chart states that generally ban2 prefers to gi"e loan to salaried persons #especially go"t. employees' because they are more credit worthy, as per month salary is guarantee but profit in a business does not pursue any 2ind of guarantee. The changes of failure of repayment are more, if profits are uncertain. If an indi"idual files IT*, no matter whate"er he does, ban2s prefer to gi"e loans to them, as filling of IT* is a mar2 of credit worthiness. $oreo"er ban2s do not prefer to gi"e loan to others #agriculturist'
,est *orth s al

;.1 is it necessary for the customer to ha"e a ban2 account for ta2ing personal loanC

Ne&e..#%y F%e;.

8e. A>

No =

YES NO

INFERENCE Here a #ie *-ar. +.a.e+ that K!? ban2ers says that it is necessary !$r a customer to ha"e a ban2 account in particular ban2 where he is using the facility of personal loan but 1!? ban2ers says that it is not necessary to ha"e a ban2 account in particular ban2, but he should ha"e an account in any ban2 and he can do transactions in that ban2.

9.( I+ earl% re#a%"e). $! l$a) i+ all$1 i) #er+$)al l$a)A

Ne&e..#%y F%e;.

8e. )*

No -

+eries/ '" k "ccou t

,--.

I%7.*.%&.3 The abo"e pie chart states that the customer can repay the loan before time, but for this he has to pay e)tra money because in case of early repayment, ban2 has to bear some losses as interest.

;.5 Ahich age group customer prefer more personal loanC

-ge 7re@.

88-2H !

25-15 8

1 -H5 82
fre0#

H /abo"e !

347"'ove -. ,12/3 ,-. 56234 44. /4254 54. ,12/3 /4254 56234 347"'ove

I%7.*.%&. -bo"e pie chart states that ban2s mostly prefer to gi"e loan to age group between1 -H5 because in this age a person has already set up, his future is set rather than the 88-2H and 25-15.%ormally a persons has more re@uirement of money in 1 -H5 age group.

;. <ow many ? of loans preferred by different customer at different income le"elC

Income 5!!!!- 85!!!8- 25!!!8- 5!!!!8- 8!!!!!8/ le"el 85!!!! 25!!!! 5!!!!! 8!!!!!! abo"e 7re@. 2 82 H 8 8

4----,2 ,-----4.

> of loan acc% to customer income

,-----,7 "'ove 4. 4----2 ,4---,-.

4----2,4---,4---,2 /4---/4---,2 4----4----,2 ,-----,-----,7"'ov e

/4---,2 4----/-.

,4---,2 /4---6-.

I%7

.*.%&. This pie chart refers8. =enerally !? person ha"ing income between 85!!!825!!!!, ,an2s prefer to gi"e them personal loan, because they are more credit worthy. -nd abo"e income le"el customers also prefer to ta2e personal loan. 2. -fter it 2!? person ha"ing income between 25!!!85!!!!! less prefer to ta2e personal loan because personal loan has high interest compare to other loan.

;.K <ow does mar2eting of personal loan being conductedC

8. Just differentiate loan interest rates with other ban2 s and try to con"ince customer that we pro"ide the best part with you.

2. ,y the way of ad"ertising.

1. ,y door to door mar2eting #door con"ince'

H. ,y appointment of special mar2eting agents for this purpose

5. ,y organiGe the fare

. ,y personal contacts

#7>* &:3T>$.*B3' ;.8 Ahich ban2 do customer prefer while ta2ing personal loanC

Type 7re@.

5ublic 82

pri"ate 5

7inancial instt. 1

>ther !

Customer preference
)i " ci"! Others -. i st# ,4. %u'!ic %riv"te )i " ci"! i st# Others

%riv"te /4.

%u'!ic 6-.

I%7.*.%&. -bo"e pie chart refers that generally customer prefer public ban2 rather than to pri"ate / financial institution because rate of interest of public ban2 is cheaper than other ban2.

,ut ,usiness man prefer pri"ate ban2 because terms / conditions of pri"ate ban2 is easy/ it has fast processingBs.

;.2 Ahich interest rate public #you' preferC

Type of 7loating int. rate 7re@. 5

7lat 1

*educing 88

7i)ed 8

Customer preference for interest rate

,/ ,1 *o of 6 customer 3 / -

8educi g )!o"ti g t$pe t$pe )!"t )!"t Interest rate )i9ed )i9ed +eries/ +eries,

I%7.*.%&. This @uestion as2s that what the customer prefer, mostly customer prefer reducing rate. -round 5!- !? customer wants to ta2e loan on reducing rate while around 25?

customer li2e floating rate, but some customer prefer flat rate li2e 8!-88? customer. %ormally customers do not li2e fi)ed interest rate.

;.1 Ahich income le"els do you ha"eC

Income le"el 7re@.

5!!!85!!! 8!

85!!81!!!! 8

1!!!85!!!! 2

5!!!8 abo"e !

Income level of customer

,4--,2 5---3-. Other ,-. 5---,2 4---,-. 4---, 7 "'ove -.

4---2 ,4--4-.

4---2,4--,4--,25---5---,24---4---, 7 "'ove

I%7.*.%&.3

-,>9. 5I. &<-*T T.00 :3 &:3T>$.* $>%T<0( I%&>$.. The abo"e data tell us that the 5!? customer ha"ing income between 5!!!-85!!! *s use more facility of personal loan while H!? customer ha"ing income between 85!!!-1!!!! also en6oy the personal loan facility. >nly 8!? customer ha"ing income between1!!!!-5!!!! because they prefer other loan.

;.H Ahat is the moti"e behind ta2ing personal loanC $oti"e $arriage *epayment *ecreational >ther of of other acti"ities loan loan 7re@. 9 5 H 2

Motive behind personal loan

Other ,-. 8ecre"tio "! "ctivities /-. 8ep"$me t of other !o" /4.
I%7.*.%&. -bo"e pie chart gi"e the answers of this @uestion. $ostly H5? person ta2es personal loan to accomplish the purpose of marriage / 25? person ta2es loan for the repayment of other loan because it does not re@uire any security, so they can a"ail this facility, and people prefer to ta2e personal loan. 2!? persons ta2es loan for a holiday tour/ other purpose.

M"rri"ge M"rri"ge 34. 8ep"$me t of other !o" 8ecre"tio "! "ctivities Other

;.5 Ahat factor would you consider while ta2ing personal loanC Type factor of Interest %ature rate of instt. *epayment 5enalty <idden schedule cost/ condition

Important 89 0ess important 8

8! 8!

1 81

85 5

%ot imp.

*o of /- ,:customer ,4 ,4 , * terest N"ture of

instt.

Important factor
,4

,5 : 6 4

,,3 4 %e "!t$
5enalty

*mport" t Less import" t

5 Factor 8ep"$me t
*epayment

Not imp#

$arriage

I%7.*.%&.

This @uestion include many factor while ta2ing personal loan, li2e interest rate,95? people gi"e more importance to interest rate ,after interest rate they consider hidden cost / condition. $ostly 5? people gi"e importance to hidden cost / condition.

&idde

<idden cost

>nly H5-5!? people to consider or gi"e importance to repayment schedule /%ature of institution, normally people do not consider penalty because it arises when payment is due.

CONCLUSION

This 5ro6ect basically emphasiGes onM 5.*3>%-0 0>-%M .In todayBs competiti"e mar2et due to the a"ailability many choices #home loan, education loan, and other loan' e"ery ban2 not only has to attract the customers but also has to maintain them and to maintain their needs, e)pectations, desires and wants need to be address. Thus this sur"ey put customerBs "iews and also ban2erBs "iews into limelight. =enerally the ban2s gi"e first priority to salaried person #especially go"t. employee' to a"ail the facility of personal loan. They gi"e second priority to professionals and then business man. These priorities are gi"en by ban2 to according to the customer credit worthy. The customers ha"ing age 1 -H5 and ha"ing income le"el between5!!!!-25!!!! more prefer to a"ail the facility of personal loan. $oreo"er customers prefer public ban2s rather than the other institution because it has a low interest rate. Interest is a "ery important factor, mostly customer considered it to first to apply personal loan. -fter that they consider hidden cost and condition. $ostly customers prefer to apply loan on floating rate for the purpose of marriage or repayment of other loan.

Q e!t"onna"#e :FOR PERSONAL BANKERS;

Name:- Age:- Gender:- Contact No:. Qualification:-.

;8.Ahich 2ind of rate of interest does you normally as2 for customer to chooseC #8'7i)ed rate #2' 7lat rate #2' 7loating rate #H' *educing rate

;2.Ahich 6ob profile customer, is credit worthy according to youC #8' 3alaried person #1' 5rofessionals #2' ,usinessman #H' other person

;1 Is it necessary for the customer to ha"e a ban2 account for ta2ing personal loanC #8' (es #2' %o

;H.Is early repayment of loan is allowed in personal loanC #8' (es #2' %o

;.5 Ahich age group customer prefer more personal loanC

#8'88-2H #1'1 -H5

#2' 25-15 #H' H5 / abo"e

;. <ow many ? of loan preferred by different customer at different income le"elC #8'5!!!!-85!!!! #1'25!!!8-5!!!!! #5'8!!!!!8 / abo"e #2'85!!!8-25!!!! #H'5!!!!8-8!!!!!!

;.K <ow does mar2eting of personal loan being conductedC

;.8<ow do you change customer preference from pri"ate ban2 to public ban2 / public to pri"ate ban2C

Q e!t"onna"#e :FOR CUSTOMERS;

Name:- Age:- Gender:- Contact No:- Qualification:-.

;.8 Ahich ban2 do customer prefer while ta2ing personal loanC #8' 5ublic ban2 #1' 7inancial institute #2' 5ri"ate ban2 #H' >thers#li2e friends'

;.2 Ahich interest rate public #you' preferC #8' 7loating rate #1' *educing rate #2' 7lat rate #H' 7i)ed rate

;.1 Ahich income le"els do you ha"eC #8' 5!!!-85!!! #1' 1!!!8-5!!!8 #2'85!!8-1!!!! #H'5!!!! / abo"e

;.H Ahat is the moti"e behind ta2ing personal loanC #8' $arriage *ecreational acti"ity #2' *epayment of other loan #1' #H' others

;.5 Ahat factor would you consider while ta2ing personal loanC

-. I%T.*.3T *-T. #8'Important #2' 0ess imp. #1' %ot imp.

,. %-T:*. >7 I%3TIT:TI>% #8'Important #2' 0ess imp. #1' %ot imp.

&.*.5-($.%T 3&<.+:0.

#8'Important

#2' 0ess imp.

#1' %ot imp.

+. 5.%-0T( #8'Important #2' 0ess imp. #1' %ot imp.

.. <I++.% &>3T -%+ &>%+ITI>% #8'Important #2' 0ess imp. #1' %ot imp.

Bibliography and Webliography

6e'sites2 ;
www0,oo,.e0co* www0o'cindia0co* www0s'iindia0co* www0*oneycontro.0co* www0'ankofra(asthan0co*