Professional Documents
Culture Documents
PROFILE
Proven skills and ability to win community and other professionals confidence
by providing strong business knowledge with product familiarity, usefulness and
repurposing requirements. Able to easily interact with people. Outgoing and a
willingness to make a difference.
Reliably Works
Independently
Advanced Computer
Knowledge
Service Driven
Outgoing Personality
Organized
Dependable
Able to troubleshoot and
defuse
PROFESSIONAL EXPERIENCE
OPERATIONS MANAGER
Responsible for managing the sales operation of the Avis Budget group. Monitored each work group and made the
necessary changes to ensure the operations ran smoothly and effectively. Produced daily reports allowing for efficient
adjustments to fleet availability and current demands. Trained each work group on how to perform their job correctly and
held each employee responsible for following established work standards. Completed an intensive thirty - two week
managers training curriculum involving monitored conference calls and proficiency tests.
Key Contributions & Results:
Operations Manager for the airport and an offsite location. Responsible for twenty plus employees at any given time
throughout the entire operation. Monitored each employees performance on a daily basis to ensure quality work and to
correct any known issues by providing guidance as necessary.
Surpassed sales by seven percent as compared to previous year. Sole contributor to pushing sales by coaching sale
associates, posting daily and weekly numbers allowing feedback to the employees, and published sales reports
highlighting the sales progress.
Provided resolution to customers for escalated issues pertaining to billing and other reasons. Maintained an open door
policy to keep communications open between me and my employees.
Assisted in the hiring process by conducting interviews and accessing potential applicant skills.
2010 2012
BEN HENNINGSEN
BACHELOR OF GENERAL STUDIES, UNIVERSITY OF NEVADA, RENO ~2012
2008-2011
Firefighter Type 2
Charged with entering into a profession that is well respected and one in which, as an outdoor enthusiast, have turned my
focus on as a long-term career option and have restructured my collegiate studies toward this goal. During this time with
BLM, was challenged by the engine captain to excel and learn more technical aspects of the role as a wildlife firefighter.
Key Contributions & Results:
Charged with maintaining fire engine and equipping it with supplies at all times.
Able to possess a strong attention to detail, love of outdoors, community service and a calm demeanor during a
crisis.
Goal oriented, task-driven and result focused.
$99
DOLLAR
GUITAR,
CARSON
CITY,
NV
2006-2008
SALES ASSOCIATE
In charge of all store operations under minimal supervision which included opening and closing the store, operating
the cashier machine, taking store inventory, providing customer satisfaction and making sales. Trusted by store owners to
work a full work shift alone and run the store efficiently and effectively.
BEN HENNINGSEN
BACHELOR OF GENERAL STUDIES, UNIVERSITY OF NEVADA, RENO ~2012
Fraternity