MBA HR-07

CROSS-CULTURAL AND GLOBAL MANAGEMENT

Objectives: The objective of this course is to provide students an opportunity to learn new ways of thinking about the management of people and processes in organisations across a range of national and international business and management contexts.

Unit 1 International Management and Culture: Significance of Culture for International Management; Factors that Influence Management Decision-Making; Strategic DecisionMaking-the PESTEL Framework; Significance of Culture in Strategic Decision-Making, Comparing Cross-Cultural and International Management, Implications for International Management Practice Unit 2 Comparing Cultures: Group as a Basic Unit for Comparative Cultural Analysis; Identifying and Responding to Differences in Culture: Identifying Differences in Culture-Specific Perception the Kluckhohn-Strodtbeck Model ; Hall's Model of High and Low Context Cultures ; Comparing Attitudes towards Managers; Comparing National Cultures: Hofstede Model Unit 3 Movement in the Culture: Culture as a Factor in People's Response to Change; Recognising the Significance of Movement in Culture; How Economic Factors Influence Movement in National Cultures; How Foreign Intervention Causes Shifts in Local Cultures Unit 4 Organisational Culture: Culture and Organisations; Defining and Comparing Organisational Cultures; Controlling Organisational Cultures; Influence of National Cultures on Organisational Cultures Unit 5 Culture and Management Communication: Introduction; Successful Communication across Cultures; what is 'Appropriate' Communication Within and Across Cultures? Interpreting Contexts for Management Communications within and Across Cultures; Cross-Cultural Significance of Non-Verbal Communication (NVC); Cross-Cultural Management Communications: Practical Implications Recommended Readings:
1. 2. 3. 4. 5. 6. 7. Jackson T. International HRM: A Cross-Cultural Approach, London: Sage. Richard Mead and Tim G Andrews. International Management: Culture and Beyond, Fourth Edition, Chichester UK: John Wiley & Sons. Adler, N.J.: International Dimensions of Organizational Behavior: Boston, Kent Publishing. Shobhana Madhavan: Cross Cultural Management: Oxford University Press. Dowling, P. J.: International Dimensions of Human Resource Management: Wadsworth. Hofstede, G.: Cultures Consequence: International Differences in Work Related Values: Sage. Mead, R.: International Management-Cross Cultural Dimensions: Camb, Mass, Blackwell