2 Contents

Page Foreward Welcome to our 2014-2015 Training Programme SSAB Structure SSAB Safeguarding Adults Competency Framework How apply for places on SSAB courses
Choosing your course Confirmation Absence Course Fees Attendance Monitoring Course Evaluation Lunch & Refreshments Booking your place Cancellation Non-attendance Data Protection Training Records Certificates Courses on request

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Solihull Safeguarding Adults Courses 2014 - 2015

Level 1 Foundation/Induction Training Course Information Level 1 Awareness Training Course Information Safeguarding Adults Awareness e-learning Safeguarding Adults Mental Capacity Act e-learning Level 2 Core Module Training Course Information Module 1: Law in Relation to Safeguarding Adults Module 2: Safeguarding Adults Policies and Procedures Module 3: Supporting Effective Investigations Module 4: Safeguarding Meetings and Case Conferences Module 5: Investigation Skills Level 2 Training Course Information Level 2 Refresher for Practitioners

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Level 2 Topic Based Training Course Information Assessing Mental Capacity Deprivation of Liberties Safeguards Financial Abuse Hate Crime Institutional Abuse Making Safeguarding Personal Multi-agency Public Protection Arrangements Multi-agency Risk Assessment Conference Self Neglect Level 3 Training Course Information Learning from Serious Case Reviews Managing Complex Safeguarding Adults Cases Safer Recruitment Level 4 Training Course Information Other Training Events

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Appendices
Appendix 1: SSAB Safeguarding Adults Competency Framework Appendix 2: List of Training Venues

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Foreward
This annual training programme is published on behalf of Solihulls multi agency Safeguarding Adults Board and provides the Board and partner agencies with the opportunity to access guidance and information on the training to be delivered from March 2014-2015. The Board, through its sub-committees, work to the six guidance principles which the Government set out and must underpin adult safeguarding (including adult safeguarding learning and development) arrangements. These are: Empowerment: supporting people to make decisions and have a say in their care; Protection: support and representation for those in greatest need; Prevention: it is better to take action before harm occurs; Proportionality: safeguarding must be built on proportionality and a consideration of peoples human rights; Partnership: local solutions through services working with their communities; Accountability: safeguarding practice and arrangements should be accountable and transparent.

This years training has also been revised and updated to reflect the Boards commitment to promoting an outcomes based approach to adult safeguarding locally. This follows Solihulls involvement in a national Local Government Association/ADASS led project, Making Safeguarding Personal. All multi agency training is developed to meet the safeguarding adults competency framework which provides guidance on the safeguarding skills and knowledge required by staff and volunteers across partner agencies. We hope you find this training programme offers your agency useful guidance and information in order to ensure staff and volunteers access all relevant training in order to achieve best safeguarding practice locally.

Dave Martin Independent Chair (Solihull Safeguarding Adults Board)

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Welcome to our 2014-2015 Training Programme

Welcome to our 2014-2015 safeguarding adults training programme which aims to provide partner agencies with updated information and guidance for staff and volunteers on training expectations, requirements and training events in the coming year.

Notable successes for the year 2013 - 2014 included: Developed a joint safeguarding (children/adults) Competency Framework to guide agencies in their training roles and requirements in line with a think family wider agenda (see Appendix 1). Delivered a multi-agency conference to highlight the key role of housing providers in adults safeguarding and the learning from serious case reviews. Participated in a national Local Government Association/ADASS project Making Safeguarding Personal which aims to move away from a process driven to an outcomes led approach in all safeguarding work. We have worked closely with Birmingham University who have produced a report on this research project (will be available on our SSAB website)

Solihull Safeguarding Adults Board would like to thank all partner agencies who have contributed to the training events delivered in 2013-2014.

National Picture and local response

The awareness, abilities and capabilities of the social care workforce are critical to being able to deliver safeguarding. Managers need to be confident and competent leaders in order to deliver policy into practice, support and supervise staff effectively. Social workers and other key professionals need to focus on achieving outcomes for individuals within a context of personalisation and positive risk taking rather than processes This requires appropriate levels of training tailored to workforce roles ranging from safeguarding awareness training to specialist risk assessment and investigative skills. In order to achieve this learning and development opportunities need to be competency based and to promote an outcomes approach in order to achieve best practice. With these national drivers in mind the SSAB training programme has been revised and updated to ensure training is available at a range of levels to meet the roles and responsibilities of staff and agencies against partner agencies.

Integral to all safeguarding adults training delivered in 2014-15 are the key SSAB priorities for this year: Service User Involvement Quality Assurance

The following themes will be embedded in all multi-agency learning and development events: Making safeguarding personal (outcomes) Mental Capacity Competency based approach Think Family

6 SSAB Structure

Solihull Safeguarding Adults Board

Operational Sub Committee

Prevention Sub Committee

Quality & Audit Sub Committee

SSAB/LSCB Learning & Development Sub Committee

MCA & DoLS Local Steering Group

The priorities of the SSAB/LSCB learning and development subcommittee:The joint sub-committee was established in 2011 to ensure that the learning and development needs of both boards are met within the context of local and national drivers including legislation, guidance policy and practice developments. The aim of the sub-committee is to provide a strategic lead to partner agencies in safeguarding learning and development activities to support a confident and competence safeguarding workforce across the borough. Both boards have approved a joint adult/childrens safeguarding competency document which aims to provide partner agencies with guidance to support learning and development and provide greater consistency in learning and development opportunities. Two of the key areas within the sub-committees work plan for this year include a focus on quality assurance/data collection systems and the promotion of think family within all learning provision.

Making Safeguarding Personal

Making Safeguarding Personal is a sector led initiative that has arisen in response to both findings from peer challenges, the response to the No Secrets consultation and other engagement. It aims to develop an outcomes focus to safeguarding work and a range of responses to support people to improve or resolve their circumstances so that safeguarding is done with, not to, people. Last year Solihull Safeguarding Adults Board delivered a number of briefings and guidance documents to support an outcome based approach to safeguarding adults. We worked with Birmingham University who analysed practitioner feedback and advocates spoke directly to some service users in order for us to learn where we can improve on sharing this approach across key agencies in the coming year. Part of our action plan following this project has been to revise our training programme and ensure outcomes are at the centre of training provision at all levels across organisations.

SSAB Safeguarding Adults Competency Framework

Rationale
The quality of our multi-agency safeguarding practice relies on the competence and professional capabilities of staff and volunteers across partner agencies. Training is one of many methods used to support and develop staff competence but others include shadowing and peer group discussion. Safeguarding competencies need to be a live conversation within existing supervision and appraisal systems and managers have a crucial part to play in identifying any gaps and considering a range of ways in which competence can be further developed.

Levels of Safeguarding Adults training

Level Level 4 Who should attend Strategic Managers and leads in multiagency organisations with supervisory responsibilities for staff undertaking safeguarding work. Examples of jobs/ responsibilities Chief Executive Heads of Service Competencies covered 39 - 45 Additional Competencies depending on job role 46 - 49 Level 3 Managers and supervisors who have particular safeguarding responsibilities including contributing, co-ordinating or managing safeguarding investigations, participating in conferences and making/ implementing protection plans. Those who work predominantly with adults at risk, designated or lead professionals who contribute to multiagency safeguarding assessments and inquiries. Applicants must have completed level one training. Those in regular contact with, or have a period of intense but irregular contact with adults who might be at risk of harm, those who may be in a position to identify welfare concerns including neglect and abuse. Those working in an agency with a statutory duty to safeguard; those whose work brings them into contact with adults who might be at risk of harm. Team Managers Supervisors in Health and Care settings/teams 26 - 32 Additional Competencies depending on job role 33 - 38 Social Worker, Community Nurse, Managers and Senior staff in provider services GPs, Elected Members All partner agencies 17 - 25

Level 2

Level 1 Awareness

6 - 16

Foundation/ Induction

All SMBC staff All partner agencies

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How to apply for places on SSAB courses

If you wish to attend any of the courses listed in the programme or advertised by email, it must be in agreement with your line manager or organisation. If your request is approved, you must attend the course.

Choosing your course

Check the target group on the course. If you are unsure, you can discuss with your line manager or contact the Safeguarding Adults Business team for more information. Make sure that the aims and objectives are relevant to your development or that you havent attended before.

Booking your place

Partner Agency When you have received approval from your manager, you must complete a Safeguarding Adults Booking Form (found on the Safeguarding Adults website training page www.solihull.gov.uk/adultabuse/training) and send it to SSAB Business team:Email: Fax: ssab@solihull.gov.uk 0121 788 4414

Solihull MBC Log into ORACLE Self Service and search for the course you would like to enroll on. Once you have clicked enroll, a request will be sent to your manager who will ensure that the course is relevant and confirm/decline.

Confirmation
For all courses, you will receive a summary email confirming your place following your managers approval. This will be your first notification. Shortly before your course, you will receive a final email confirming your place with additional information including directions. If you do not receive a confirmation, then you are not booked on. Please note that if a course is cancelled and you are booked on, then you will receive notification to inform you that the course has been cancelled. If you are not booked on and turn up on a cancelled course, we hold no responsibility.

Cancellation
Employees must advise their manager immediately if they are unable to attend a training and explain why they cannot attend. The employees manager must advise cancellations by email to SSAB Business team (ssab@solihull.gov.uk) N.B. minimum 10 working days before training date where ever possible and at the latest on the morning of the training event. A colleague can go in place of the absent delegate and spare booking forms will be available at the venue. If you do not attend, your manager will be contacted and your training record will reflect your non attendance.

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Absence
In the case of sickness, employees should comply with absence policy and notify their line manager. The line manager should then email the Safeguarding Adults Business team (ssab@solihull.gov.uk) indicating the reason for nonattendance.

Non-attendance
Managers of any delegate who fail to attend training will be notified and will be required to follow up with the delegate to establish the reason for non-attendance. The manager should then email SSAB Training (ssab@solihull.gov.uk) indicating the reason for non-attendance. The delegate will have their training record updated to reflect non attendance. If this occurs more than once without good reason, allocation to future training may be prohibited.

Course Fees
If you are an SMBC employee or staff member of a partner agency there is no cost to attend. The Safeguarding Adults Board do reserve the right to charge agencies for the cost of non attendance (if a course place is not cancelled). If you are a private or voluntary sector organisation, you can access training free of charge by joining the organisation SWICDA (Solihull Workforce In Care Development Association) which costs 1 to join. Please follow the link below for further information:http://www.swicda.org.uk/

Data Protection
Please note that we keep the details submitted on the course application form, course attendance and participants evaluations of training courses for up to 5 years for monitoring, evaluating and planning purposes. Course attendance details may be made available to an employing agency to enable them to monitor the training activities of its staff.

Attendance Monitoring
Course participants will be asked to sign in at the start of each training session. Anyone not signing in will be recorded as absent.

Training Records
All organisations (except Solihull Council) must keep their own records of staff training. The Solihull Safeguarding Adults Board will ask for this data twice a year.

Course Evaluation
At the end of each training session, participants will be asked to complete an evaluation form. This information will be used to help us to monitor and improve our services.

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Certificates
Certificates will be not issued to SMBC employees as your training record will be updated. If any agency participants require a certificate, please contact Safeguarding Adults Training (ssab@solihull.gov.uk).

Lunch & Refreshments

Lunch is not provided on any of the Safeguarding Adults courses but refreshments are available during the breaks on the courses.

Courses on request
If a course has no other dates commissioned, delegates can contact Safeguarding Adults Training to register interest in attending. Once enough interest has been attained, a date will be scheduled.

11 Solihull Safeguarding Adults Courses 2014 - 2015

Level1Foundation/Induction Training Course

Those working in an agency with a statutory duty to safeguard; those whose work brings them into contact with adults who might be at risk of harm
The Solihull Safeguarding Adults Board require all partner agencies to ensure safeguarding adults is an integral part of new starter induction and should use the Induction/foundation competencies to guide the content.

Level1Awareness Training Courses

Those in regular contact with, or have a period of intense but irregular contact with adults who might be at risk of harm, those who may be in a position to identify welfare concerns including neglect and abuse
Level 1 awareness training is a single agency responsibility. The Solihull Safeguarding Adults Board advise those with training lead responsibilities to use the competency framework to guide training content. There is a requirement for relevant staff to undertake Level 1 awareness training every three years. The Solihull Safeguarding Adults Board have e-learning packages to support partner agencies. Level 1 Safeguarding Adults Awareness e-learning Safeguarding Adults Mental Capacity Act e-learning

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Level1 Safeguarding Adults Awareness e-Learning
Length of session: 45 minutes Times: N/A Trainer: Online Learning Target Group: Those in regular contact with, or have a period of intense but irregular contact with adults who might be at risk of harm, those who may be in a position to identify welfare concerns including neglect and abuse

Aim Upon successful completion of this programme, participants will have gained knowledge of: Key definitions and terminology. Some signs of risk, abuse and vulnerability factors. Key policies and legislation. How to report abuse and record appropriately.

Booking Instructions:
Solihull Council Employees To access the Safeguarding Adults e-learning, log onto the Oracle Self-service (found on the Solnet HR page). All other organisations To access the Safeguarding Adults e-learning, log onto the Safeguarding Adults webpage http://www.solihull.gov.uk/adultabuse/training Please note that at the end of the e-learning, the user is given the option to print results. If you are not part of Solihull Council, it is advised to print results to pass to your manager to update your records.

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Level1 Safeguarding Adults Mental Capacity Act e-Learning
Length of session: 45 minutes Times: N/A Trainer: Online Learning Target Group: Those in regular contact with, or have a period of intense but irregular contact with adults who might be at risk of harm, those who may be in a position to identify welfare concerns including neglect and abuse

Aim Upon successful completion of this programme, participants will have gained knowledge of: The main principles of the Mental Capacity Act 2005. Key definitions and terminology. The role of best interest assessors in the context of the MCA. Deprivation of Liberty Safeguards.

Booking Instructions:
Solihull Council Employees To access the Safeguarding Adults e-learning, log onto the Oracle Self-service (found on the Solnet HR page). All other organisations To access the Safeguarding Adults e-learning, log onto the Safeguarding Adults webpage http://www.solihull.gov.uk/adultabuse/training Please note that at the end of the e-learning, the user is given the option to print results. If you are not part of Solihull Council, it is advised to print results to pass to your manager to update your records.

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Level2Core Module Training Courses

Those who work predominantly with adults at risk, designated or lead professionals who contribute to multi-agency safeguarding assessments and inquiries. Applicants must have completed Level 1 training.
Those who should complete level two training: Those who work predominantly with adults at risk, designated or lead professionals who contribute to multi-agency safeguarding assessments, inquiries and investigations. E.g. social workers, managers of care homes/domiciliary care agencies. Applicants must have completed Level 1 awareness training prior to undertaking a Level 2 course. Level 2 courses are divided into core modules (these are designed to suits the needs of staff based in adult care teams) and designated leads in other agencies and topic based courses which staff can choose from depending upon their safeguarding roles and responsibilities. Level 2 core modules

Module 1: Law in relation to Safeguarding Adults

Module 2: Safeguarding Adults Policies and Procedures

Module 3: Supporting Effective Investigations

Module 4: Safeguarding Meetings and Conferences

Module 5: Investigation Skills

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Level2 Module 1 Law in Relation to Safeguarding Adults
Length of session: All day Times: 9:30 - 4:30 Trainer: David Gell Target Group: Those who work predominantly with adults at risk, designated or lead professionals who contribute to multi-agency safeguarding assessments and inquiries. Applicants must have completed Level 1 training.
Aim
To provide a comprehensive overview of the legislative framework in relation to safeguarding adults and to provide opportunities for delegates to apply this framework to safeguarding adult cases.

Learning Outcomes
Know the current national policy framework that underpins the local safeguarding adults policy and

procedure
Identify the criminal, health and social care and regulatory legislation in relation to safeguarding

adults
Outline the key legislation and case law in relation to mental capacity and Deprivation of Liberty

Safeguards
Explore how new policy and legislative developments will impact on future safeguarding practices Know how to effectively implement safeguarding adults policy and related legislation to safeguarding

work practices
Use policies and procedures to support a person centred approach to safeguarding.

This training contributes to the skills, knowledge and competencies specified in Appendix 1.

Dates for 2014/2015:

Tuesday 22nd April 2014 Wednesday 12th November 2014 Sans Souci Training Centre, Solihull Solihull MBC - The Civic Suite, Solihull

Please note that lunch is not provided

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Level2 Module 2 Safeguarding Adults Policies and Procedures
Length of session: All day Times: 9:30 - 4:30 Trainer: David Gell Target Group: Those who work predominantly with adults at risk, designated or lead professionals who contribute to multi-agency safeguarding assessments and inquiries. Applicants must have completed Level 1 training.
Aim
To provide a comprehensive overview the West Midlands Safeguarding Adults policies and procedures and to provide opportunities for delegates to apply these to safeguarding adults cases.

Learning Outcomes
Know the current national policy framework that underpins the local safeguarding adults policy and

procedure
Understand your role within the key stages of the West Midlands safeguarding procedures. Know the timescales and information sharing principles. Ensure service users are central to the safeguarding process and are given every opportunity to

identify and communicate their desired outcomes. This training contributes to the skills, knowledge and competencies specified in Appendix 1.

Dates for 2014/2015:

Thursday 15th May 2014 Tuesday 9th December 2014 Solihull MBC - The Civic Suite, Solihull Solihull MBC - The Civic Suite, Solihull

Please note that lunch is not provided

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Level2 Module 3 Supporting Effective Investigations
Length of session: All day Times: 9:30 - 4:30 Trainer: Marion Dakin Target Group: Those who work predominantly with adults at risk, designated or lead professionals who contribute to multi-agency safeguarding assessments and inquiries. Applicants must have completed Level 1 training.
Aim
To provide an overview of roles and responsibilities in making a positive contribution to safeguarding adults investigations.

Learning Outcomes
Identify their role in supporting Safeguarding Adult Investigations Develop their understanding of the policy and procedures for Safeguarding Adults Consider the practical application of confidentiality in the context of Safeguarding Adults Consider what are contemporaneous notes and the best way to record these Ensure service users are central to the investigation process and are given every opportunity to

identify and communicate their desired outcomes.

Identify what is best practice in evidence collection.

This training contributes to the skills, knowledge and competencies specified in Appendix 1.

Dates for 2014/2015:

Tuesday 24th June 2014 Wednesday 14th January 2015 Solihull MBC - The Civic Suite, Solihull Solihull MBC - The Civic Suite, Solihull

Please note that lunch is not provided

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Level2 Module 4 Safeguarding Meetings and Case Conferences
Length of session: All day Times: 9:30 - 4:30 Trainer: Marion Dakin Target Group: Those who work predominantly with adults at risk, designated or lead professionals who contribute to multi-agency safeguarding assessments and inquiries. Applicants must have completed Level 1 training.
Aim
To provide an overview of purpose and remit of safeguarding meetings and conferences.

Learning Outcomes
Understand the workers role and responsibilities within safeguarding meetings and case

conferences.
Know how to prepare information prior to meetings in line with local procedures and timescales. Know the purpose of convening meetings and conferences. Understand the process and format of meetings and conferences. Ensure service users views and desired outcomes are central to meetings and that they are invited to

take part wherever appropriate.

Feel confident in presenting information within safeguarding meetings and understand information

sharing protocols. This training contributes to the skills, knowledge and competencies specified in Appendix 1.

Dates for 2014/2015:

Thursday 17th July 2014 Tuesday 24th February 2015 Sans Souci Training Centre, Solihull Solihull MBC - The Civic Suite, Solihull

Please note that lunch is not provided

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Level2 Module 5 Investigation Skills
Length of session: All day Times: 9:30 - 4:30 Trainer: David Gell Target Group: Those who work predominantly with adults at risk, designated or lead professionals who contribute to multi-agency safeguarding assessments and inquiries. Applicants must have completed Level 1 training.
Aim
To provide an overview of best practice in interviewing service users and significant others as part of a safeguarding investigation.

Learning Outcomes
Demonstrate clarity of the worker and agencies roles, responsibilities and accountabilities as part of

the investigation process.

Ensure service users are central to all stages of the investigation process and are given every

opportunity to identify and communicate their desired outcomes.

Effectively analyse the level of risk throughout the investigation process. Explore best practice in the assessment of mental capacity and throughout interviews with service

users. This training contributes to the skills, knowledge and competencies specified in Appendix 1.

Dates for 2014/2015:

Wednesday 3rd September 2014 Thursday 12th March 2015 Solihull MBC - The Civic Suite, Solihull Solihull MBC - The Civic Suite, Solihull

Please note that lunch is not provided

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Level2Training Courses

Those who work predominantly with adults at risk, designated or lead professionals who contribute to multi-agency safeguarding assessments and inquiries. Applicants must have completed Level 2 training.
Level2 Level 2 Refresher for Practitioners
Length of session: Half Day Times: 9:30 - 12:30 (both sessions) Trainer: Joan McHugh
Aim
To provide an update on national and local safeguarding adults developments including new legislation and safeguarding policies and procedures.

Learning Outcomes
To consider the key implication of new legislation/policies/procedures for local practice. To highlight the priorities of the Solihull Safeguarding Adults Board. To consider ways of improving safeguarding practice locally and sharing best practice. To consider how safeguarding practice must be outcomes focused.

This training contributes to the skills, knowledge and competencies specified in Appendix 1.

Dates for 2014/2015:

Wednesday 9th July 2014 Tuesday 4th November 2015 Solihull MBC - The Civic Suite, Solihull Sans Souci Training Centre, Solihull

Please note that lunch is not provided

.

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Level2Topic Based Training Courses

Those who work predominantly with adults at risk, designated or lead professionals who contribute to multi-agency safeguarding assessments and inquiries. Applicants must have completed Level 1 training.
Those who should complete Level 2 training : Those who work predominantly with adults at risk, designated or lead professionals who contribute to multi-agency safeguarding assessments, inquiries and investigations. e.g. social workers, managers of care homes/domiciliary care agencies. Applicants must have completed Level 1 awareness training prior to undertaking a Level 2 course. Level 2 topic based courses Assessing Mental Capacity Deprivation of Liberty Safeguards Financial Abuse Hate Crime Institutional Abuse Making Safeguarding Personal Multi-agency Public Protection Arrangements (MAPPA) Multi-agency Risk Assessment Conference (MARAC) Self Neglect

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Level2 Assessing Mental Capacity
Length of session: Half day Date & Times: 9:30 - 12:30. Thursday 31st July 2014
Aim
To provide an overview of the Mental Capacity Act, its principles and implications for assessing the mental capacity of adults who may be at risk.

Learning Outcomes
Explored the principles of the Act. The practicalities of assessing capacity and possible implications for adults at risk. The implications of the code of practice and its application in practice. The implications of recent case law for practitioners and agencies.

This training contributes to the skills, knowledge and competencies specified in Appendix 1.

Level2 Deprivation of Liberties Safeguards

Length of session: Half day Date & Times: 1:30 - 4:30. Thursday 31st July 2014
Aim
To provide an overview of the Deprivation of Liberties Safeguards process and the roles and responsibilities of all involved.

Learning Outcomes
Explore the background to the legislation. Roles and responsibilities of agencies. Role of best interest assessors. The process of authorisation and how to access forms.

This training contributes to the skills, knowledge and competencies specified in Appendix 1.

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Level2 Financial Abuse
Length of session: Half day Date & Times: 9:30 - 12:30. Thursday 24th July 2014
Aim
To provide an overview of the range and prevalence of financial abuse and its impact on adults at risk.

Learning Outcomes
Explore the prevalence of financial abuse. Highlight some of the signs and indicators of financial abuse. Gained awareness of the legal actions that can help to prevent financial abuse. Consider ways of improving multi-agency working in order to tackle financial abuse when it occurs.

This training contributes to the skills, knowledge and competencies specified in Appendix 1.

Level2 Hate Crime

Length of session: Half day Date & Times: 9:30 - 12:30. Tuesday 9th September 2014
Aim
To learn from national and local incidence of hate crime and to consider best practice in working with all key agencies in order to prevent its occurrence.

Learning Outcomes
To understand the range of hate crime and consider learning from high profile cases. Gain awareness of what we are doing locally to prevent and combat hate crime. Gain awareness of national research and key learning from key documents which form our local action

plan.
Consider what practitioners/agencies can improve on to combat hate crime locally.

This training contributes to the skills, knowledge and competencies specified in Appendix 1.

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Level2 Institutional Abuse
Length of session: Half day Date & Times: 1:30 - 4:30. Thursday 24th July 2014
Aim
To explore the learning from national reviews where institutional abuse has been highlighted and its impact on adults at risk.

Learning Outcomes
Consider the key findings including whistleblowers of reviews for practitioners and agencies. Highlight some of the indicators of institutional abuse. Consider ways to ensure services are outcome focused and that all care is individualised to the

service. This training contributes to the skills, knowledge and competencies specified in Appendix 1.

Level2 Making Safeguarding Personal

Length of session: Half day Date & Times: TBC
Aim
To provide practitioners with an overview of the making safeguarding personal project in Solihull and provide an opportunity to how to ensure practice is in line with this outcomes approach.

Learning Outcomes
Understand the background and benefits to this project. Gain awareness of the key learning from the LGA research in this area to date. Have an introduction to some of the tools which can promote this approach within safeguarding. Contribute to the development of multi-agency guidance.

This training contributes to the skills, knowledge and competencies specified in Appendix 1.

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Level2 Multi-agency Public Protection Arrangements
Length of session: Half day Date & Times: 9:30 - 12:30. Thursday 18th September 2014
Aim
To provide an overview of the MAPPA process in Solihull.

Learning Outcomes
To consider the background to MAPPA and how this process works locally. To understand roles and responsibilities within the MAPPA process. An opportunity to consider case studies. Local policy and guidance.

This training contributes to the skills, knowledge and competencies specified in Appendix 1.

Level2 Multi-agency Risk Assessment Conference

Length of session: Half day Date & Times: 1:30 - 4:30. Thursday 18th September 2014
Aim
To provide an overview of the MARAC process in Solihull.

Learning Outcomes
To consider the background to MARAC and how this process works locally. The risk assessment (CAADA) and referral process. An opportunity to consider case studies. Local policy and guidance.

This training contributes to the skills, knowledge and competencies specified in Appendix 1.

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Level2 Self Neglect
Length of session: Half day Date & Times: 1:30 - 4:30. Tuesday 9th September 2014
Aim
To provide an overview of the range and prevalence of self neglect and its impact on adults at risk.

Learning Outcomes
Explore the prevalence of self neglect and the issues. Highlight some of the signs and indicators of self neglect. Gained awareness of what agencies can offer adults at risk who neglect their own needs. Consider ways of improving multi-agency working in order to support adults at risk who neglect

themselves. This training contributes to the skills, knowledge and competencies specified in Appendix 1.

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Level3Training Courses

Managers and supervisors who have particular safeguarding responsibilities including contributing, co-ordinating or managing safeguarding investigations, participating in conferences and making/ implementing protection plans.
Those who should complete Level 3 training: Managers and supervisors who have particular safeguarding responsibilities including contributing, co-ordinating or managing safeguarding investigations e.g. Team Managers, Supervisors in Health and Care settings.

Level 3 Learning from serious case reviews Managing Complex Safeguarding Adults Cases Safer Recruitment

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Level3 Learning from serious case reviews
Length of session: All day Date & Times: 9:30 - 4:30. Wednesday 24th September 2014
Aim
To provide an overview of learning form adult serious case reviews and consider the implications for local multi agency safeguarding work.

Learning Outcomes
To highlight key learning from adult serious case reviews. To consider the implications for local safeguarding working arrangements including procedures. To reflect on the research that has been undertaken on an analysis of serious case reviews. To contribute to the action plans of where systems/services need to improve.

This training contributes to the skills knowledge and workplace competencies specified in Appendix 1.

Level3 Managing Complex Safeguarding Adults Cases

Length of session: All day Date & Times: 9:30 - 4:30. Thursday 2nd October 2014
Aim
To provide an opportunity to consider complex cases and to consider practical strategies managers can use to manage/supervise practitioners engaged in safeguarding work.

Learning Outcomes
To consider a number of complex safeguarding adults cases and to share best practice in their

management.
Ability to apply legislation/legal powers to assist in the management of safeguarding. Ability to plan and deliver safeguarding outcomes to support improved outcomes for adults at risk. Ensure effective quality assurance arrangements are in place for safeguarding work within your team/

agency in line with compliance and regulatory frameworks. This training contributes to the skills knowledge and workplace competencies specified in Appendix 1.

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Level3 Safer Recruitment
Length of session: All day Date & Times: 9:30 - 4:30. Wednesday 19th November 2014
Aim
To provide managers of adult care services with the latest information regarding safer recruitment practices.

Learning Outcomes
Understanding the national context of safer recruitment What and who are we guarding against? Key elements of a safer recruitment process Using criminal records disclosures in the recruitment of volunteers/staff who work with adults at risk. Managing allegations against staff.

This training contributes to the skills knowledge and workplace competencies specified in Appendix 1.

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Level4Training Courses

Strategic Managers and leads in multi-agency organisations with supervisory responsibilities for staff undertaking safeguarding work
The Board provides a national/local safeguarding adults update session upon request for Senior managers with strategic/leadership roles e.g. CEOs, Heads of Service across partner agencies. This session will include legislative updates, learning from serious case reviews and robust organisational quality assurance processes for safeguarding adults. This training contributes to the skills, knowledge and competencies specified in Appendix 1.

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OtherTrainingEvents

We Trust You To Care

The Solihull Safeguarding Adults Board delivers theme based We Trust you to Care conferences to meet the needs of provider services locally and to share best practice across agencies. This year we will deliver Who does what in care homes on Thursday 19th June 2014 at Solihull MBC Civic Suite. Speakers will include:

Lesley Ward Care Quality Commission Carol Andrew SMBC Care Quality Team Dawn Newman Public Protection Peter Allington The Fire Service Jeremy Patton Head of Mental Health Services - SMBC

Workshops available will include:

Falls Prevention Medicines management Tissue Viability Health Watch End of Life Care Nutrition Advocacy services

We have places available for Managers of all care/nursing homes in Solihull. If you are interested in attending, please email ssab@solihull.gov.uk and request a booking form.

Details of further events throughout the year will follow.

Dates to remember
World Elder Abuse Awareness Day - 15th June 2014 (to be held on Friday 13th June 2014 in Solihull)

32 Appendix 1: SSAB Safeguarding Adults Competency Framework

Foundation/Induction
Who should attend: Those working in an agency with a statutory duty to safeguard; those whose work brings them into contact with adults who might be at risk of harm
1. 2. 3. 4. 5. Recognise what constitutes abuse and neglect. Recognise an adult at risk who may be in need of safeguarding. Be aware of policies and procedures to be followed if there are any safeguarding concerns. Be aware of the importance of person-centred safeguarding practice. Understand the relevance of diversity factors.

Level 1
Who should attend: Those in regular contact with, or have a period of intense but irregular contact with adults who might be at risk of harm, those who may be in a position to identify welfare concerns including neglect and abuse
6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. Ability to recognise risk and vulnerability indicators. Knowledge of developmental life stages e.g. impact of age/disability. Know the main legislation, policies and local guidance and act in accordance with these frameworks- within the workers role and responsibilities. Understand the factors that might impair parenting /caring capacity for an adult at risk and support assessment and interventions Support adults at risk to express their concerns and take these forward using agency policy and procedures Knowledge of when and how to share relevant information with other agencies and professionals Know how to effectively record concerns Recognise the potential impact on self of doing safeguarding work and seek support and supervision as needed. Recognise the barriers that exist which serve to inhibit disclosure of harm. Understand the need to respect and work in partnership with service users. Ability to seek advice and/or refer to a supervisor or designated person if a safeguarding concern is identified.

Level 2
Who should attend: Mandatory for those who work predominantly with adults at risk, designated or lead professionals who contribute to multi-agency safeguarding assessments and inquiries. Applicants must have completed Level 1 training.
17. 18. 19. Ability to establish purposeful relationships with adults at risk and their families/carers through effective communication and engagement, skills in listening and building empathy. Ability to ensure the views of adults at risk and their families/carers are central to all safeguarding processes. Awareness of the role and remit of the Safeguarding Adults Board, member agencies and the availability of local resources and services.

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20. 21. 22. 23. 24. 25.

Ability to work with key partner agencies and to understand the value and benefits of effective multi-agency working. Ability and willingness to constructively challenge processes or decisions so that the safety and welfare of adults at risk is promoted. Understanding of legislation, policies and procedures and the processes involved in safeguarding and the ability to work in accordance with these frameworks. Ability to apply theory and research to practice when working with adults at risk. Ability to gather and share information within the multi-agency network. Ability to lead/contribute to multi-agency assessment, investigation and protection planning.

Level 3
Who should attend: Managers and supervisors who have particular safeguarding responsibilities including contributing, co-ordinating or managing safeguarding investigations, participating in conferences and making/implementing protection plans.
26. 27. 28. 29. 30. 31. 32. Ability to reflect on practice, recognise own contribution to effective safeguarding of adults at risk and take responsibility to develop knowledge and skills. Knowledge of wider forms of adult abuse, for example self neglect, hate crime, door step crime Ability to manage complex cases. Ability to apply legislation/legal powers and use research and findings from audits and SCRs in order to inform practice. Skills to understand the impact of family/carers difficulties e.g. domestic abuse on the adult at risks health and well being. Skills to complete detailed risk assessments. Ability to plan and deliver interventions to support improved outcomes for adults at risk.

Level 3 - Additional Competencies depending upon job role

33. 34. 35. 36. 37. 38. Lead or oversee safeguarding QA and improvement processes Provide reflective safeguarding supervision for staff Contribute as a member of a safeguarding team to the development of robust internal safeguarding policies guidelines and protocols. Provide specialist advice to practitioners including clarification on policies, legal issues and the management of safeguarding cases. Ability to work with partner agencies to conduct safeguarding training needs analysis and to commission, plan, design, deliver and evaluate single and interagency training. Ability to undertake safe recruitment practices.

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Level 4
Who should attend: Strategic Managers and leads in multi-agency organisations with supervisory responsibilities for staff undertaking safeguarding work
39. 40. 41. 42. 43. 44. 45. Knowledge and skill in identifying professional support and developmental needs for staff/supervisees to enable sound safeguarding practice. For protection planning for adults at risk. Skills and ability to enable workers to develop analytical skills and critical reflective thinking. Ability to challenge practice and question the evidence base for practice by ensuring shared knowledge of current theory, research and legislation. Ability to lead and manage services including ensuring effective safeguarding, development of policy/procedures and QA processes. Demonstrate in depth knowledge of national standards and strategies to safeguard adults at risk with particular reference to own specialist area. Ability to self reflect and make use of learning opportunities.

Level 4 - Additional Competencies depending upon job role

46. 47. 48. 49. Demonstrate regular participation in the development of practice and policy in own specialist area. Ensure safeguarding is embedded at a strategic level across the agency including meeting regulatory requirements. Ability to work strategically and collaboratively with partner agencies to promote awareness of safeguarding. Develop methods to ensure the involvement of service users in developing safeguarding services.

35 Appendix 2: List of Training Venues

Sans Souci Training Centre

Tanworth Lane Shirley Solihull West Midlands B90 4DD Tel: 0121 744 1276 Onsite Car Parking Available

Solihull MBC Civic Suite

Council House Manor Square Solihull West Midlands B91 3PX Tel: 0121 704 6041 No Onsite Car Parking

Solihull Arts Complex / Solihull Central Library

Homer Road Solihull B91 3RG Tel: 0121 704 6813 No Onsite Car Parking

The Loft
10 West Mall Chelmsley Wood Shopping Centre Chelmsley Wood Solihull B37 5TN Tel: 0121 704 8662 Onsite Car Parking Available For venues with onsite car parking available, more information will be sent with your booking confirmation. If you require any further information, please contact the Safeguarding Adults Team.

Please be advised that course venues may be subject to change from those printed in the brochure. Please check on your confirmation booking to confirm the actual course venue.