MISLAV ZAGAR

Curriculum Vitae
Email:
mislav.zagar@gmail.com
Skype:
Mislav5354
Contact Number:
+971559922110
MISLAV ZAGAR
E-Mail: mislav.zagar@gmail.com | Contact: + 971559922110
Addre: Al a!"a 1# A"u $!a"i
SENI!R MANAGEMEN" #R!$ESSI!NAL
#R!#ER"% & $ACILI"% !#ERA"I!NS '(SINESS MANAGEMEN" '(SINESS GR!)"* &
+EVEL!#MEN"
#R!$ESSI!NAL !VERVIE)
A esult orie%te& e%tre're%eur a%& &(%amic 'ro)essio%al *it! over 21 (ears o) i%sig!t)ul e+'erie%ce i% ,usi%ess
$evelo'me%t# Clie%t -%teractio% a%& Ma%ageme%t. A&e't at 'rovi&i%g &irectio% a%& e%suri%g e%&.to.e%&
im'leme%tatio% t!roug! i%itiatio%# &e'lo(me%t a%& &a(.to.&a( o'eratio%s ma%ageme%t o) 'ro'erties a%& )acilities
/+cels i% !a%&li%g to' level assig%me%ts# ram'i%g "usi%ess assig%me%ts *!ile *or0i%g i% liaiso% *it! clie%ts 1
e%suri%g e))ective service &elivera"les. 2lair )or c!arti%g out "usi%ess &evelo'me%t strategies a%& co%tri"uti%g
to*ar&s e%!a%ci%g "usi%ess gro*t! 1 ac!ievi%g 'ro)ita"ilit( %orms.
Acume% i% stre%gt!e%i%g 'art%ers!i's *it! customers# "uil&i%g *i%.*i% relatio%s!i's a%& a&visi%g customers o%
matters relati%g to leasi%g# co%tracts 1 &evelo'me%t. A&e't i% im'leme%ti%g leasi%g strategies# su''l(i%g
'ro'ert( i%)ormatio% a%& trac0i%g leasi%g 'ros'ects
3ro)icie%t at !a%&li%g all stages o) "usi%ess *it! vast e+'osure i% various )acets o) "usi%ess leverage& )rom
&rivi%g sel).o*%e& "usi%ess to acclaime& !eig!ts to ru%%i%g orga%izatio%s a%& i%stitutio%s# ac!ieve t!eir 're.set
goals. /))icie%t i% 4ales# Mar0eti%g# 5'eratio%s# 6ogistics# Customer ma%ageme%t a%& com'lete "usi%ess
a&mi%istratio%.
/+celle%t lea&ers!i'# %egotiatio%# oral7*ritte% commu%icatio%# i%ter'erso%al# i%tuitive# a%& a%al(sis s0ills8 t!rives
i% "ot! i%&e'e%&e%t a%& colla"orative *or0 e%viro%me%ts. /+cels i% "uil&i%g team *it! 0%o*le&gea"le a''roac!
a%& 'la%%i%g to meet &iverse %ee&s o) clie%ts# customers# gover%me%t a%& cor'orate "usi%esses.
C!RE C!M#E"ENCIES
EM#L!%MEN" SCAN
!ct ,-./ - Mar ,-.0 1it2 RE3Ma4 *omepace5 'an6kok5 "2ailand a
#roperty Mana6er
7an ,-..- !ct ,-./ 1it2 #RE"I!S(S (SL(GE +8!8!8 Za6reb5
Croatia a CE!
Apr ,--9 : $eb ,-.. 1it2 Srebrn;ak C2ildren< *opital5 Za6reb5 Croatia a Mana6ement
Committee member
7an ,--= : 7an ,-.. 1it2 Za6reb City 'u "erminal5 Za6reb5 Croatia a "ec2nical
director -C!!
Mar ,--/ : 7an ,--> 1it2 Za6reb Electric "ram1ay ?ZE"@ Ltd5 Za6reb5 Croatia a Member oA t2e
SuperBiory 'oard
$eb ,--, : $eb ,--0 1it2 Za6reb City GoBernment5 Za6reb5 Croatia a Member oA City deBelopment and
Spatial #lannin6
7an ,--. : 7an ,--0 1it2 Za6reb City Ga (tility Ltd5 Za6reb5 Croatia a Member oA t2e
SuperBiory 'oard
7an ,--. : 7an ,--/ 1it2 REGI(S5 Za6reb5 Croatia a CE!
?!1ner@
7an .CC/ : 7an ,--. 1it2 Sakritan +8!8!5 Za6reb5 Croatia a
'uine !1ner
#R!$ESSI!NAL VAL(E
5vercome com'le+ "usi%ess c!alle%ges a%& ma0e !ig!.sta0es &ecisio%s usi%g e+'erie%ce."ac0e& 9u&gme%t#
stro%g *or0 et!ics a%& irre'roac!a"le i%tegrit(. $e)t i% &rivi%g %e* "usi%ess t!roug! 0e( accou%ts a%&
esta"lis!i%g strategic 'art%ers!i's to i%crease reve%ues.
C!aracterize& as a visio%ar(# strategist 1 tacticia%. A&e't i% co%ce'tualizi%g 1 im'leme%ti%g com'etitive
strategies )or ge%erati%g sales# &evelo'i%g a%& e+'a%&i%g mar0et s!are to*ar&s t!e ac!ieveme%t o) reve%ue 1
'ro)ita"ilit( targets. /+celle%t trac0 recor& o) 'la%%i%g a%& ma%agi%g 3ro)it Ce%tre o'eratio%s to e%sure t!at
reve%ue a%& mar0et s!are o"9ectives are met.
Co%siste%t recor& o) &eliveri%g results i% gro*t!# reve%ue# o'eratio%al 'er)orma%ce# a%& 'ro)ita"ilit(. Aggressive
sales 1 mar0eti%g tactics *it! stro%g e+'osure o) *or0i%g *it! 'romi%e%t a%& !ig! 'ro)ile accou%ts8 "uilt soli&
trac0 recor& o) success)ul rollout# ma%ageme%t a%& tur%arou%& o) )ortu%es t!roug! astute 'la%%i%g a%&
e+ecutio%.
$rive% "( a visceral :!ar&.*ire&; %ee& to strategize a%& to i%%ovate. <i)te& *it! t!e visio%# &etermi%atio%# a%&
s0ills %ee&e& )or !ig!.level reve%ue."uil&i%g strategies a%& tactics. =ave a )air 'ers'ective o% t!e ,usi%ess
/%viro%me%t *it! u%&ersta%&i%g o) i%ter.relatio%s!i's "et*ee% &iverse tas0s.
Motivate# me%tor a%& lea& tale%te& 'ro)essio%als. 6ive t!e culture a%& lea& "( e+am'le. /+'ertise i% "uil&i%g a%&
motivati%g large teams t!at *ell e+cee& cor'orate e+'ectatio%s. -%%ovative a%& results.&rive% ma%ager )ocuse& o%
ac!ievi%g e+ce'tio%al results i% !ig!l( com'etitive e%viro%me%ts t!at &ema%& co%ti%uous im'roveme%t.
+!MAIN SDILLS
6ea&s# orga%ises# 'la%s# co.or&i%ates a%& mai%tai%s a cost e))ective team o) multi&isci'li%ar( ma%agers to
'rovi&e )acilities a%& 'ro'ert( ma%ageme%t services.
4erve customers "( assisti%g t!em i% re%ti%g7leasi%g# selli%g t!eir co%&os 7 a'artme%ts "( ma0i%g releva%t
sales 'la% a%& mar0et t!em to ge%erate ma+imum value )or t!e clie%t.
-% c!arge o) >e%a%c( Ma%ageme%t# i%clu&i%g resolvi%g com'lai%ts# re%e*al o) co%tracts# e%?uiries# 're.
!a%&over 1 regular i%s'ectio%s# occu'a%c( rates# etc.
4u'ervises a%& 'rovi&es tec!%ical &irectio% a%& lea&ers!i' to &irect re'orts to ac!ieve t!e !ig!est level o)
service &eliver( i%tegrit( a%& e+celle%ce# i% all areas o) *or0 covere& *it!i% t!e sco'e o) t!e )acilities a%&
'ro'ert( ma%ageme%t.
=avi%g overall aut!orit( o) a''roval o) )acilities a%& 'ro'ert( ma%ageme%t matters i% accor&a%ce *it!
orga%izatio% 'roce&ures a%& clie%ts agreeme%ts as a''ro'riate. ecomme%&s a''ro'riate solutio%s a%&
'ro'oses c!a%ges as %ecessar(.
-%teract *it! clie%ts o% regular "asis )or a%( 5'eratio%al issues a%& resolvi%g escalatio%s i) a%(. 4oliciti%g
clie%t )ee&"ac0 o% 'ro'ert( 7 )acilit( mai%te%a%ce i% structure& )orm a%& im'rovi%g to meet clie%ts@
re?uireme%ts.
Co%tri"ute to*ar&s a%& oversee t!e 're'aratio% o) s'eci)icatio%s a%& re%ovatio% *or0 sco'es a%& 'artici'ate
i% 'ro'ert( re)ur"is!me%t a%& re%ovatio% cost evaluatio%.
3re'ari%g "uil&i%g service 'rovi&er agreeme%ts# a%%ual mai%te%a%ce co%tracts a%& service level agreeme%ts.
3erio&ic revie* meeti%gs *it! service 'rovi&ers )or o'eratio%al im'roveme%ts# issues resolutio% a%& revie* o)
46As a%& A3-s &eliver(.
3rocureme%t o) re%e*al 'ro9ectBs material a%& 'erio&ic c!ec0s )or ?ualit( a%& timel( &eliver(. ,ri%gi%g i%
s(%ergies a%& sta%&ar&izatio% o) 'ro'ert( co%suma"les to mi%imize i%ve%tor( at o'timize& rates.
Co%&ucti%g ris0 assessme%t o) all activities as 'er com'lia%ces a%& o'eratio%al co%ti%uit( o) critical services.
/%suri%g !(gie%ic *or0i%g e%viro%me%t mai%tai%e& i% e%tire 'ro'ert( 7 )acilit( 'remises at all times.
>o e%sure 2ire a%& 4a)et( i%stallatio%@s rea&i%ess at all times. Carr(i%g out 'erio&ical au&its a%& evacuatio%
e+ercise )or all "uil&i%gs.
Creati%g a secure& a%& sa)e e%viro%me%t at "uil&i%gs a%& )acilities. /%suri%g securit( team 7 age%cies o% !ig!
alert o% all times# to res'o%& to emerge%cies.
CAREER *IG*LIG*"S
4uccess)ull( esta"lis!e& &eal a%& sig%e& co%tracts )or (earl( 'rocreatio% o) 5000 >o%s o) "itume% i% )irst
cou'le o) mo%t!s as C/5 a%& accom'lis!e& 'ro)it o) 4 millio% 0u%as i% t!e )irst (ear.
5vertur%e& ca'itals largest i%ter%atio%al "us termi%us ru%%i%g i% (earl( loss o) 5 millio% 0u%as i%to a 'ro)ita"le
"usi%ess ear%i%g over 10 millio% 0u%as "( ma0i%g strategic "usi%ess &ecisio%s as committee mem"er.
Cou%gest mem"er o) Dagre" cit( gover%me%t )or &evelo'me%t a%& s'atial 'la%%i%g give% com'lete c!arge o)
co%structio% t!roug!out t!e cit( *!ic! *as t!e most im'orta%t co%structio% 'la% o) t!e Dagre" i% 1E (ears. >!e
'la%s 'lace& )or*ar& *ere rea&il( acce'te& "( "ot! mem"ers o) gover%me%t a%& cit( 'arliame%t.
SC*!LAS"ICS
3ursui%g 3!.$. at Cotrugli ,usi%ess 4c!ool i% Dagre" FAM,A cre&ite&G
3ursui%g 3!.$. at H%iversit( o) >ra%s'ort a%& >ra))ic e%gi%eeri%g# Dagre" # Croatia
3ost.<ra&uate Master@s $egree -% >ec!%ical /%gi%eeri%g a%& 6ogistic
A*ar&e& )or "ei%g i% to' 10I o) t!e most success)ul e%tre're%eurs o) t!e (ear
Master o) 4cie%ce )rom H%iversit( 5) >ra%s'ort a%& >ra))ic /%gi%eeri%g# Darge"# Croatia i% 199J
Amo%gst t!e to''ers i% t!e class
<ra&uatio% $egree 2rom >!e 6i"ertas ,usi%ess College -% Dagre"
I" EE#!S(RE
Co%versa%t *it! Ki%&o*s# M4 5))ice# -%ter%et a%& /mail
#ERS!NAL +!SSIER
$ate o) ,irt! L 10
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$ecem"er 1974
Matio%alit( L Croatia%
6a%guages L Croatia%# /%glis! a%& 4er"ia%
$rivi%g 6ice%se L Vali& Croatia%
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