TECHNICAL SERVICE BULLETIN

Copyright 2005 RICOH Corporation. All rights reserved. Page 1 of 2

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BULLETIN NUMBER: B135/B138 - 012 REISSUE 10/10/2005
APPLICABLE MODEL:
GESTETNER - DSM635/DSM645
LANIER - LD135/LD145
RICOH - AFICIO 2035E/2045E
SAVIN - 4035E/4045E


SUBJECT: SC990, BLACK LINES, LASER SYNCH ERROR OR DOOR OPEN

SYMPTOMS:
The unit may exhibit the following symptoms:
Random black lines along the main scan direction
Laser synchronization error (SC322, SC326)
Software Performance Error (SC990), [ref. B135/B138 Troubleshooting Guide]
Door open is displayed
Add toner condition will not reset
Jam condition will not reset

CAUSES:
Toner covers the contacts of the upper right cover switch.
Improper wiring of Front Door Safety Switch. In the process of replacing the Front Door Safety
Switches, the left most switch (3 wire switch) can be wired incorrectly. If the switch is wired correctly
IOB, CN201, pin 1 will have +24v dc when the front door is open. Correct the Front Door Switch
wiring if the voltage readings are not correct.

PRODUCTION COUNTERMEASURE:
Four seals have been added to the upper inner cover and frame as shown in the illustration below starting
with the serial numbers listed in Units Affected.

P
A
R
T
S


38*
42*
41*
40* 23
39*
* Denotes new item number.

E
L
E
C
T
R
I
C
A
L

Tech Service Bulletin No. B135/B138 012 REISSUE

Page 2 of 2

FIELD COUNTERMEASURE:
Add the four seals as shown in the illustration (See page 1) to the upper inner cover and frame.

GENERAL:

The following parts updates are being issued for all B135/B138 Parts Catalogs.


REFERENCE
OLD PART NO. NEW PART NO. DESCRIPTION QTY INT PAGE ITEM
B0821371 Inner Cover: Upper: Sub Assy 1 13 38 *
B0821372 B0821372 Inner Cover: Upper 1 - 13 23
B0821373 Seal: Inner Cover: Middle 1 13 39 *
B0821374 Seal: Inner Cover: Upper 1 13 40 *
B0821375 Seal: Inner Cover: Left 1 13 41 *
B0821379 Seal: Side Plate: Front: Switch 1 13 42 *
*
DENOTES NEW ITEM NUMBER



UNITS AFFECTED:
All B135/B138 copiers manufactured after the serial numbers listed below will have the new style Upper
Inner Cover Sub Assembly with seals installed during production.

MODEL NAME SERIAL NUMBER
Gestetner DSm635
Lanier LD135
Ricoh Aficio 2035e
Savin 4035e
J79467xxxxx
Gestetner DSm645
Lanier LD145
Ricoh Aficio 2045e
Savin 4045e
J8046400288