Professional Documents
Culture Documents
SAP
Release 7.1
CA, Inc.
Wily Technology Division
6000 Shoreline Court, Suite 200
South San Francisco, CA 94080
1 888 GET WILY < US Toll Free >
1 650 534 9400 < phone >
1 650 534 9340 < fax >
www.wilytech.com
Introscope 7.1 WebView User Guide for SAP
Copyright 2006, CA. All Rights Reserved.
Wily Technology, Inc., the Wily Technology Logo and Introscope are registered trademarks of
CA. Blame, Blame Game, ChangeDetector, Get Wily, Introscope BRT Adapter, Introscope
ErrorDetector, Introscope Environment Performance Agent, Introscope LeakHunter,
Introscope PowerPack, Introscope SQL Agent, Introscope SNMP Adapter, Introscope
Transaction Tracer, Management 360, SmartStor, Web Services Manager, Whole Application,
Wily Customer Experience Manager, and Wily Portal Manager are trademarks of CA. Java is a
trademark of Sun Microsystems in the U.S. and other countries. All other names are the
property of their respective holders.
For help with Introscope or any other product from CA's Wily Technology Division, contact
Wily Technical Support at 1-888-GET-WILY or support@wilytech.com. If you are the
registered support contact for your company, you can access the support Web site directly at
http://support.wilytech.com/cgi-bin/wilytech.cfg/php/enduser/acct_login.php.
Introscope 7.1 WebView User Guide for SAP (12/18/06) Page 3
Contents
Chapter 1 About Introscope and WebView . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Overview: Introscope and WebView 6
The Managed Application and Introscope Components . . . . . . . . . . . . . . . . . . . . .6
How WebView Fits Into an Introscope Deployment . . . . . . . . . . . . . . . . . . . . . . .7
WebView and Introscope Workstation Functionality . . . . . . . . . . . . . . . . . . . . . . 8
WebView and Workstation Functionality Comparison . . . . . . . . . . . . . . . . . . . . . .8
Chapter 2 Viewing Introscope Data in WebView . . . . . . . . . . . . . . . . . . . . . . . 9
Starting WebView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Logging Into WebView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
About the WebView Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Installing the Adobe SVG Plug-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
About the WebView Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
About the WebView Investigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Logging Out of WebView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Viewing Introscope Data in WebView Console . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Opening a Console Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Accessing Dashboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using the Console Lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Bookmarking Dashboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Viewing Graph Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Accessing Hyperlinks On Dashboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Viewing Metric Data in the Investigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Opening an Investigator Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Expanding and Collapsing the Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Viewing Metric Data in the Preview Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Viewing Automatic Filtered Views in the Preview Pane . . . . . . . . . . . . . . . . . . . . 18
Viewing Graph Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
WebView Data Viewers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Data Viewer Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Changing the Scale of Graph Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Export Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Viewing Historical Data in WebView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Viewing Historical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Chapter 3 Viewing and Tracing Transactions in WebView . . . . . . . . . . . . . . . 25
About the WebView Transaction Viewer 26
Querying Historical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Starting a New Transaction Trace Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Viewing Current Transaction Traces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Viewing Transactions: Trace, Tree, Summary, and Details . . . . . . . . . . . . . . . . 31
Introscope 7.1 WebView User Guide for SAP (12/18/06) Page 4
The Transaction Trace View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
The Transaction Tree View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
The Transaction Summary View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
The Transaction Details View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Stopping and Restarting a Transaction Trace . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Saving Transaction Trace Data as XML . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Introscope 7.1 WebView User Guide for SAP (12/18/06) Page 5
1 About Introscope and WebView
Introscope