Summarized by Local Optim

Network and Service Quality Management Confidential 1

How to Improve
Accessibility
UMTS Nokia
Network and Service Quality Management Confidential 2
Accessibility Success Rate Definition
KPI DEFINITION :
(Number of Call Established Number of
Call Fails) / Number of Call Attempts

FORMULA:
CSSR CS Voice (%) =
100*Sum(MOC_CONV_CALL_ATTS-
MOC_CONV_CALL_FAILS+MTC_CONV_CALL_ATTS-
MTC_CONV_CALL_FAILS+EMERGENCY_CALL_ATTS-
EMERGENCY_CALL_FAILS)/Sum(MOC_CONV_CALL_ATTS
+MTC_CONV_CALL_ATTS+EMERGENCY_CALL_ATTS-
RRC_ATT_REP_MO_CONV-RRC_ATT_REP_MT_CONV-
RRC_ATT_REP_EMERGENCY)*Sum(RAB_ACC_COMP_CS_
VOICE)/Sum(RAB_STP_ATT_CS_VOICE)

HSDPA Accessibility Success Rate (%) =
100*Sum(ALLO_HS_DSCH_FLOW_INT+ALLO_HS_DSCH_FL
OW_BGR)/Sum(ALLO_HS_DSCH_FLOW_INT+ALLO_HS_DS
CH_FLOW_BGR+REJ_HS_DSCH_RET_INT+REJ_HS_DSCH
_RET_BGR+SETUP_FAIL_RNC_HS_DSCH_INT+SETUP_FAI
L_BTS_HS_DSCH_INT+SETUP_FAIL_IUB_HS_TOTAL_INT+
SETUP_FAIL_RNC_HS_DSCH_BGR+SETUP_FAIL_BTS_HS
_DSCH_BGR+SETUP_FAIL_IUB_HS_TOTAL_BGR)

MESSAGE FLOW
Network and Service Quality Management Confidential 3
Accessibility Cause Failure
* Experienced during project
Network and Service Quality Management Confidential 4
Setup Failures caused by AC
and/or UL DCH
Network and Service Quality Management Confidential 5
Case: Accessibility due AC / UL DCH
Issue: Low HSDPA Accessibility SR in some wcel due to UL DCH fails
Issue: Low AMR CSSR in some wcel due to AC fails
Network and Service Quality Management Confidential 6
Action
1. Investigation
High HSDPA Setup Fail UL DCH Fails
2. Troubleshooting
1. Parameter adjustment for PrxTarget, PrxMaxTargetBTS,
PrxTargetPSMax, PrxTargetPSMin, PrxNoise and PrxloadMarginDCH







2. BTS Hardware and Software troubleshooting



Network and Service Quality Management Confidential 7
Performance After Execution (HSDPA Acc.) AC fails
Parameter Adjustment
CRF Executed
CRF Executed
Network and Service Quality Management Confidential 8
Performance After Execution (AMR CSSR) AC fails
Parameter Adjustment
Network and Service Quality Management Confidential 9
Performance After Execution (BTS SW and HW) high
UL Noise Floor
CR Executed
Network and Service Quality Management Confidential 10
Setup Failures caused by BTS Fails
Network and Service Quality Management Confidential 11
Case: Accessibility due to BTS
Issue: Low Accessibility HSDPA SR and R99 in some wcel due to BTS fails
Network and Service Quality Management Confidential 12
Action
1. Investigation
High Setup Fail due to BTS Fails
2. Troubleshooting
1. Need CE Hardware Troubleshooting
2. Need Site Troubleshooting (re-commisioning and/or reset)
3. Need alarm clearance




Network and Service Quality Management Confidential 13
Performance After Execution (BTS fails due to CE)
CRF Executed
CRF Executed
Network and Service Quality Management Confidential 14
Performance After Execution (BTS fails due to Alarm)
CRF Executed
Network and Service Quality Management Confidential 15
Performance After Execution (BTS Troubleshooting)
Site Re-commisioning and/or reset
CRF Executed
Network and Service Quality Management Confidential 16
Setup Failures caused by Max User Fails
Network and Service Quality Management Confidential 17
Case: Accessibility due to Max Users
Issue: Low Accessibility HSDPA and R99 SR in some wcel due to Max User fails
Network and Service Quality Management Confidential 18
Action
1. Investigation
High HSDPA Setup Fail due to Max Users Fails
2. Troubleshooting
1. Need Site Troubleshooting (re-commisioning and/or reset)
2. Need alarm clearance




Network and Service Quality Management Confidential 19
Performance After Execution (Max Users) with recommisioning
CRF Executed
Network and Service Quality Management Confidential 20
Performance After Execution (Max Users) with alarm clearance
CRF Executed
Network and Service Quality Management Confidential 21
Setup Failures caused by RNC Fails
Network and Service Quality Management Confidential 22
Case: Accessibility due to RNC fails
Issue: Low Accessibility HSDPA and R99 SR in some wcel due to RNC fails
Network and Service Quality Management Confidential 23
Action
1. Investigation
High HSDPA Setup Fail due to RNC Fails
2. Troubleshooting
1. Need alarm clearance (RNC internal and wbts transmission)
2. Need Site Troubleshooting (re-commisioning and/or reset)





Network and Service Quality Management Confidential 24
Performance After Execution (RNC fails) with Alarm clearance
CRF Executed
Network and Service Quality Management Confidential 25
Performance After Execution (BTS Troubleshooting)
Site Re-commisioning and/or reset
CRF Executed
Network and Service Quality Management Confidential 26
Performance After Execution (RNC internal) with Alarm clearance
CRF Executed
Network and Service Quality Management Confidential 27
Setup Failures caused by Transmission Fails
Network and Service Quality Management Confidential 28
Case: Accessibility due to Transmission fails
Issue: Low Accessibility HSDPA and R99 SR in some wcel due to Transmission fails
Network and Service Quality Management Confidential 29
Action
1. Investigation
High Setup Fail due to IuB Fails
2. Troubleshooting
1. Need alarm clearance (wbts transmission)
2. Upgrade IuB capacity
3. CoCo Reconfiguration or feature implementation





Network and Service Quality Management Confidential 30
Performance After Execution (IuB fails) with Alarm clearance
CRF Executed
Network and Service Quality Management Confidential 31
Performance After Execution (IuB fails)
CRF Executed
CRF Executed
Network and Service Quality Management Confidential 32
Performance After Execution (IuB fails due to Alarm)
CRF Executed
Network and Service Quality Management Confidential 33
Setup Failures caused by UE Fails
Network and Service Quality Management Confidential 34
Case: Accessibility due to UE fails
Issue: Low Accessibility Voice AMR SR in some wcel due to UE fails
Network and Service Quality Management Confidential 35
Action
1. Investigation
High AMR voice Setup Fail due to UE Fails
2. Troubleshooting
1. Need alarm clearance
2. ADJx tuning
3. Other failures correlation (BTS, AC and IuB)





Network and Service Quality Management Confidential 36
Performance After Execution (UE fails)
CRF Executed
CRF Executed
Network and Service Quality Management Confidential 37
Thank You