ActifioArrowSoftwareInstallStickProcessv4 3

Actifio / Arrow Manufacturing Process
Actifio Installation Processes

Feb 10, 2014 Revision V4.3
James Pownell

Actifio/Arrow Two Stick Software Install Process v4.3 Page 2
The Protection and Availability Storage Platform Software Configuration Guide and all contents are
copyrighted and the property of Actifio, Inc. All rights reserved. This Guide contains materials protected
under International Copyright Laws. No part of this Guide may be reproduced, transmitted or
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Platform and Availability Storage Platform, PAS, are either registered trademarks or trademarks of
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properties of their respective owners.
The product and material in this course is subject to change without prior notice and does not represent
a commitment on the part of Actifio, Inc. who assumes no liability or responsibility for any errors that
may appear in this course. Actifio, Inc. accepts no claims beyond those in warranty.
All trademarks are for information purposes only.
Copyright 2009-2013 by Actifio, Inc.

All Rights Reserved
Document Revision History
Date Version Author Change Description
1.0 JEP Initial release
2.0 JEP Added Stick contents and DS array script execution
3.0 Jep Expanded OS install section and add edit details on
artifacts of install.
3.1 JEP Added BIOS settings, Added details to the steps in each
type of install
3.1.1 JEP Update Pas 5.1.1 changes. Changes highlighted in
italics.
Actifio1 script replace by arrow1.sh with
options.
Added bios check to the PAS OS install.
3.1.2 JEP Updated artifact locations.
4.0 JEP Added ISO install instructions
4.1 JEP Updated for 6.0 LA
4.2 JEP Updated for 6.0.1 GA
4.3 JEP Updated for 6.0.2 security changes

Table of Contents
1 Introduction ................................................................................................................................................... 5
2 Whats New in 4.3 ......................................................................................................................................... 5
3 Whats New in 4.2 ......................................................................................................................................... 5
4 Software Installation Requirements ..................................................................................................... 5
4.1 Arrow Hardware Build and Installation Setup ...................................................................................5
4.2 Installation Tasks ................................................................................................................................6
4.3 BIOS settings changes/confirmations ................................................................................................6
4.4 Create PAS OS/SVC USB Stick .............................................................................................................6
4.5 Duplicating a PAS Application USB Stick ............................................................................................6
5 Software Install and Verification ............................................................................................................ 8
5.1 Arrow1 Script Usage ...........................................................................................................................8
5.2 Installation Artifacts ...........................................................................................................................8
5.3 Service / Support Scripts ....................................................................................................................8
6 Gateway Installation ................................................................................................................................. 10
6.1 Installation Workflow .......................................................................................................................10
6.2 Install PAS OS with PAS OS Stick ......................................................................................................11
6.3 Initial PAS Configuration for PAS/VDP or Cluster/CLU servers ........................................................12
6.4 Finalizing 100T Cluster/CLU server Installation ...............................................................................13
6.5 Finalizing 100T VDP/PAS Server Installation ....................................................................................14
7 Higgs Installation ....................................................................................................................................... 16
7.1 Installation Workflow .......................................................................................................................16
7.2 Install PAS OS with PAS OS Stick on CLU server ...............................................................................17
7.3 Initial Higgs PAS Configuration for Cluster/CLU server ....................................................................18
7.4 Finalizing Higgs Cluster/CLU server Installation ...............................................................................19
7.5 Install PAS OS with PAS OS Stick on PAS Server ...............................................................................21
7.6 Initial Higgs PAS Configuration for PAS/VDP servers .......................................................................22
7.7 Higgs VDP PAS Application Installation ............................................................................................23
7.8 Higgs Storage Configuration and Validation ....................................................................................24

8 Install Using Actifio ISO Files.................................................................................................................. 27
8.1 Installing PAS OS...............................................................................................................................27
8.2 Install PAS Application .....................................................................................................................33
9 Restoring Root Access for Troubleshooting ..................................................................................... 34
10 DS3512 Configuration Script Execution......................................................................................... 36
11 Upgrading Controller and ESM firmware ...................................................................................... 39
11.1 Controller Upgrade ..........................................................................................................................39
11.2 ESM Upgrade ....................................................................................................................................42

1 Introduction
This documents the Arrow 2 Stick software installation to support the Actifio PAS product.
2 Whats New in 4.3
Added process for restoring root password access after a complete install
3 Whats New in 4.2
-Added -i option to specify the IP setup for Lab install
-Added VPN certs in the 1000-2000 range
-Added VPN certs 2000-3000
-Added additional storage scripts for higher density drives
-Updated Install doc on stick with details of changes
-Added upgrade pre-flight to the gold directory for upgrades.
Arrow1.sh
OPTIONS:
-t install type
arrow - default no option install BBSID > 2000 VPN installed
Actifio - Actifio field install BBSID > 1000 VPN installed
Lab - Actifio Lab install BBSID > 0, no vpn installed
-i Setip arguments for the server - Only available in LAB install type.
-I "CDS-n1 192.168.130.198 255.255.255.0 192.168.1.1 y"

4 Software Installation Requirements
4.1 Arrow Hardware Build and Installation Setup
Arrow builds and installs the PAS software as individual servers (VDP160GB, and CLUSVR24GB). The
physical servers are assembled, placed in a burn-in rack where multiple servers are burned in.
Following the burn-in process the PAS OS and PAS application software are installed with the
following hardware configuration.
Arrow installs PAS software using the following hardware setup:
Server is connected to 120V UPS
Server is connected to SAN24B Fibre channel switch or loop back cable.
The OS and PAS software are installed from USB sticks

Arrow scripts portions of the install process. The scripts are accessed from a USB stick and
activated using a bar code reader.
4.2 Installation Tasks
Sets and validates proper BBSID settings
Installs the VPN key and certificate (PAS node only)
Installs PAS (PAS node only)
Updated BIOS setting to proper values
Waits for the system to be ready when needed.
Validates the installation
4.3 BIOS settings changes/confirmations
Arrow sets these at initial Server build time. The script sets these values during the install
Memory page: Memory Speed - Power Efficiency
Memory page: Set LV-DIMM Power to Enhanced Performance
Power page: Active Energy Manager off
Power page: Power capping - off
Processor page: Hyper threading off
Processor: Turbo mode on
Boot manager: Boot options and order: disk, USB, CD

4.4 Create PAS OS/SVC USB Stick
Insert PAS Software stick in a running PAS server
Mount stick and copy software to server and run
mount /dev/sbd1 /mnt
cp /mnt/Gold/make-usbstick*.run /dumps
4.4.1 Create Stick
Insert new stick in server
sh /dumps/make-usbstick*.run --target /dumps
When asked for USB stick enter: /dev/sdb
Creation takes about 3 minutes
4.5 Duplicating a PAS Application USB Stick
Insert PAS USB stick in PC
Copy stick contents to directory
Insert DOS formatted stick
Copy the contents of the directory to new stick.

4.5.1 Creating a PAS Application USB Stick with a PAS zip file
Expand the PAS zip file
Insert DOS formatted stick
Copy the contents of the directory that was just expanded to new stick. The top-level
directory of the USB stick should contain the arrow1.sh.

5 Software Install and Verification
5.1 Arrow1 Script Usage
usage: bash /mnt/arrow1 t install type options
Initial Actifio install script that installs BBSID and loads the VPN. Default type is Arrow install. Options
allow adjusting the install type for Actifio or Lab
OPTIONS:
-t install type
Default - Arrow install (BBSID > 2000, VPN Installed)
Actifio - Actifio field install (BBSID > 1000, VPN Installed)
Lab - Actifio Lab install (BBSID > 0, VPN NOT Installed)
-i setip name and address string
5.2 Installation Artifacts
Following the installation the following files will remain.
/data/act/systemtype set to 100T for a Gateway cluster or HIGGS for a 100T-Robo systems
/data/act/Storagetype- for 100T system specifys the type of storage used V3700 or DS3512.
Question is queried on VDP node install.
/data/act /InstallType set to the install Type
/data/act /InstalledBBSID set to the installed BBSID
/data/act/servicetools CLU scripts used by support and services.
/act/servicetools PAS scripts used by support and services.
/dumps/*.log - Log files from the scripts run to perform the install
/dumps/Final*.sh FinalCLU or FinalPAS remain and can be delete if needed
5.3 Service / Support Scripts
5.1.1cmos-full.ini Complete Uefi settings including IMM
5.1.1cmos.ini - Complete Uefi settings for Uefi only
ActifioErrCheck.sh Test server for error. Print meaning and possible causes
ActifioSetUefi.sh Reset the Bios to the standard values
StorageScripts
o DS3512 Directory with DS3512 Configuration scripts
o E2600 Directory with Netapp storage scripts
o V3700 Directory with V3700 storage scripts
calcfshash.sh Recalculate FS checksums
cmp_uefi.sh Check Uefi against defaults

get-all.sh Scripts to gather status information for a server (Corsi)
get-hw.sh
get-os.sh
get-svc.sh
get-uds.sh

6 Gateway Installation
6.1 Installation Workflow
100T Gateway Servers
Gateway CLU server
1. Check BIOS settings for server
2. Install PAS OS by booting from PAS OS stick
3. Select the OS from the screen and re-boot when asked.
4. On-reboot, login
a. mount /dev/sdb1 /mnt
b. bash /mnt/arrow1.sh
c. Input configuration
d. System will re-boot
5. On reboot, login
a. bash /dumps/FInalCLU*.sh
b. System will shutdown
Gateway PAS server
3. On-reboot, login
4. On reboot, login
a. bash /dumps/install*.run
b. System will re-boot
5. On reboot, login
a. bash /dumps/FInalPAS*.sh

6.2 Install PAS OS with PAS OS Stick
This is the standard PAS OS installation process. And is the same for both the PAS and CLU server.
Check Bios for proper setting and make changes
o Memory page: Memory Speed - Power Efficiency
o Memory page: Set LV-DIMM Power to Enhanced Performance
o Power page: Active Energy Manager off
o Power page: Power capping - off
o Processor page: Hyper threading off
o Processor: Turbo mode on
o Boot manager: Boot options and order: disk, USB, CD
Insert the PAS OS USB stick

Reboot the server and boot from the USB stick.


Select the OS to be installed and hit enter. System disk will be reformatted and the OS installed

You will be asked to remove the stick and reboot using cntl-alt-delete. Ignore the errors shown in
the photo.
When server comes up you will be ready to install the PAS application software
6.3 Initial PAS Configuration for PAS/VDP or Cluster/CLU servers
This will work for either a PAS/VDP node or Cluster/secondary Node. Durring this step you choose if the
configuration is a Higgs rack or 100T gateway. When complete the servers are ready to be installed using
the self-service configuration tool.
Insert the PAS software stick
Login in to the server (root actifio1 for pre-5.1 release and root actifio2 for 5.1+ release)
Mount the PAS software stick and run arrow1.sh:
mount /dev/sdb1 /mnt

sh /mnt/arrow1.sh

The script asks:
o If the install is for a Higgs Rack system (H) or a 100T gateway server (T)
o If it is a VDP or Cluster node V/C
o If installing a VDP server on a Higgs system you be asked to identify the storage type:
DS3512 or V3700
o For the BBSID which can be found on a sticker the top right of the server or is part of the
Arrow Kit build.
The script sets and saves the BBSID and system type, checks if the 10GbE card has the proper
firmware, loads the remaining files onto the server and reboot
6.4 Finalizing 100T Cluster/CLU server Installation
When the CLU server reboots login and run the Final script. The final script is used to complete the
installation and validate that the server is correctly installed.
The Final script will perform the appropriate setup for either a Higgs Rack or 100T server system.
Note: the photo below shows the output for a Higgs system.
The installation is validated and the PAS OS is checked for errors. Note below the 805 errors is
shown indicating that an IP port is inactive. Remedy is show based for each installation type.
To complete the installation hit enter to continue. A Higgs system is rebooted and a 100T system
is shutdown in preparation to be re-boxed.
sh /dumps/Final*


6.5 Finalizing 100T VDP/PAS Server Installation
When the server reboots, login and run the PAS install script. The server will restart after the
install.
bash /dumps/install*.run

When the server reboots, login and run the Final script. The final script is used complete the

bash /dumps/Final*

Like the CLU server, the installation is validated and the PAS OS is checked.
For a 100T the system is shut down for packaging.

7 Higgs Installation
7.1 Installation Workflow
Higgs PAS Solution Follow the order specified here. The installation process assumes the backend
network has been setup with the proper IPs. The CLU server should be installed first with PAS server off.
1. Assemble the rack and insure that all the connections are correct.
2. Power on all the components, except for VDP/PAS server
Higgs CLU server install
3. On-reboot, login
4. On reboot, login
a. bash /dumps/FInalCLU*.sh
Higgs PAS server install
2. On-reboot, login
3. On reboot, login
a. Bash /dumps/install*.run
b. System will re-boot
4. On reboot, login
a. bash /dumps/FInalPAS*.sh
b. System will reboot
5. On reboot, login
a. bash /dumps/HiggsStorage.sh
b. Script will configure storage and validate the configuration

7.2 Install PAS OS with PAS OS Stick on CLU server
This is the standard PAS OS installation process




the photo.

7.3 Initial Higgs PAS Configuration for Cluster/CLU server
This will work for either a PAS/VDP node or Cluster/secondary Node. During this step you choose if the

sh /mnt/arrow1.sh

The script asks:
Arrow Kit build.
7.4 Finalizing Higgs Cluster/CLU server Installation
When the CLU server reboots login and run the Final script. The final script is used to complete the
The Final script will perform the appropriate setup for either a Higgs Rack or 100T server system.
Note: the photo below shows the output for a Higgs system.
The installation is validated and the PAS OS is checked for errors. Note below the 805 errors is
shown indicating that an IP port is inactive. Remedy is show based for each installation type.
To complete the installation hit enter to continue. A Higgs system is rebooted and a 100T system
is shutdown in preparation to be re-boxed.

bash /dumps/Final*

7.5 Install PAS OS with PAS OS Stick on PAS Server
This is the standard PAS OS installation process




the photo.

7.6 Initial Higgs PAS Configuration for PAS/VDP servers
This will work for either a PAS/VDP node or Cluster/secondary Node. During this step you choose if the

sh /mnt/arrow1.sh

The script asks:
Arrow Kit build.

7.7 Higgs VDP PAS Application Installation
When the server reboots, login and run the PAS install script. The server is restarted after the
install.
bash /dumps/install*.run


When the server reboots, login and run the Final script. The final script is used complete the
sh /dumps/Final*

Like the CLU server, the installation is validated and the PAS OS is checked.
For Higgs installations, the system is restarted to configure and validate the storage configuration
7.8 Higgs Storage Configuration and Validation
When the Higgs PAS server reboots, login and run the HiggsStorage script. (see Higgs
configuration doc for proper storage configuring.)

bash /dumps/HiggsStorage.sh

The storage configuration performs the following:
o Renames the Actifio mdisks to be used in the PAS pools
o Validates:
Cluster setup
Management network setup
Checks the PAS server IP configuration
Note: IMM ports were not set properly when this script was run.
The final verification of the Higgs install:
Connect the lap top to the management switch in the rack and configure the laptop IP to
192.168.131.10
Connect to 192.168.131.200 and verify:
o That the initial IP configuration screen is displayed
o Access the storage configuration tab and verify that 9 or more mdisk are available


8 Install Using Actifio ISO Files
In each node's BIOS settings, configure IMM. If you don't have enough IP addresses, use whatever you
have (e.g. node IP's) and remove them later, after you're done installing PAS OS and Application.
After IMM is configured, click to save IMM settings, exit from BIOS setup screen (no need to save BIOS
settings if you haven't changed other things), reboot the server and few minutes later (it does take
minutes) log on to IMM using USERID and PASSW0RD (that's a zero).

8.1 Installing PAS OS
Click on Start Remote Control at the bottom of the screen (choose any mode). This will cause a
download which you then execute to bring up the VGA window. I think it may pop-up automatically on
MSIE, documentation was built using Chrome.

From the new Java VGA window (you need to have pop-ups from the IMM IP allowed), go to Tools >
Launch Virtual Media.

NOTE: I used Chrome, but MSIE 9 seems more reliable with Java Plug-ins. Your mileage may vary.

Youll need to Add Image.. of the ISOs from the disk


Select the SVC-install image and Mount the ISO file image. Do not close this window. You need later.
NOTE: check out the ISO image file name (svc-install*.iso). If you don't have this file, you'll have to
download it from the PAS-Stick folder on Google Drive. This isn't the make-usb-stick file.

When you are done with mounting, go to Macros > Ctrl-Alt-Del and reboot. If you are logged in, reboot
from the command line: \reboot works.


Use Alt-F12 Macro to invoke the Boot From screen in the BIOS and select CD/DVD Rom as a one-time
boot device


When you get to the above screen you can hit Enter to take the default (/dev/sr1). If it fails you can
reboot and enter the string shown below for the boot: install_i bdev=/dev/sr0

With booting from the iso initiated, you can use the standard methods described earlier to install the
PAS-OS with VGA window.

8.2 Install PAS Application
After the PAS OS has re-started you need to mount the PAS Application ISO (PAS512.iso) on the server to
complete the installation. The ISO files can download from the PAS-Sticks folder on Google Drive

Using the Virtual Media window Un-mount All the PAS-OS iso , Add and Map the PAS-APP iso.

From the VGA window mount the ISO on the server using the command mount t iso9660 -o ro
/dev/sr1 /mnt. If sr1 does not work, try sr0
You can now start the install in the normal way: sh /mnt/arrow1.sh . The script will copy all necessary
file from the ISO to the server, set the BBSID and re-boot. You do not need to remount the ISO to
complete the install.

9 Restoring Root Access for Troubleshooting
With CDS-6.0.2 root access is removed by the final step of the installation process. Root access is
available using a key. If a key is not available, you can restore root access during the reboot process by
selecting the p option at the grub screen and using the password . (Contact Services for password)

Password Screen after selecting p


Screen after Entering password. Press enter to enable root access.

Before a server with root access can be completed the root access should be removed by executing the
command: rm /home/debug/mfg_root

10 DS3512 Configuration Script Execution
To execute a script (*.cfg) on a DS3512 follow the directions below. The script will run and create LUNs
that are available immediately. The Array initialization script (3 LUNs) takes 4 Hours to initialize luns. The
Added LUNs script (7 LUNs) takes 13 hours to initialize.
1. Select Load Storage Subsystem Configuratio

2. Click yes to the Warning Dialog.

3. Select the configuration file

4. If you have made edits to the cfg file be sure to check it carefully that each LUN created: is
consistently named, is placed on the proper controller, has the correct size, correct LUN number
and is the correct Host Group. Cleaning up a bad configuration is a manual process

The initial script clears the existing configuration on DS3512 before executing. This will place the
array into recovery mode that you can clear with using the Monitor->Health menu and clearing
the recovery mode.
Before running your script check the syntax and fix any errors. Select Edit where you can select
Syntax check only

11 Upgrading Controller and ESM firmware
11.1 Controller Upgrade
Select Controller Firmware -> Upgrade from the Upgrade menu

Perform the pre-upgrade check to insure array is prepared to upgrade successfully.

Select the firmware and nvram files to use.

Begin upgrade by clicking transfer button.
o Upgrading the nvram will reset any pre-existing configuration of the controller. Since this
is being done during the build process doing both firmware and nvram is preferred.
o The Transfer only option is not needed.

One controller at a time is updated. Total time of about 6-7 minutes.


11.2 ESM Upgrade
Select ESM firmware

Select ESM file to use

Enter yes to begin updating bot ESM controllers. Upgrade takes about 5 minutes.

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