Proven Executive skilled in achieving results within a retail-banking environment. Comprehensive experience in sales, sales management, training, coaching, capturing market share and revenue generation. Enthusiastic leader with extensive community involvement and reputation. Team player with high energy and special strengths in communication with unsurpassed interpersonal skills, planning, organizing and problem solving skills.
ACCOMPLISHMENTS
Facilitated the success of my teams through leadership. Thrived and adapted in many different company cultures. -Excelled at staff development with 5 junior team members promoted to assume management positions -Trained and developed branch managers to generate results through networking, existing book of business and community affiliations
Managed opening of a new branch for a newly created community bank. -Created a calling program to increase brand awareness with community involvement and business development -Implemented and managed online account opening process -Monitor loan, security and branch operation compliance
Directed an 11 branch network with $1.7 billion in deposits and 275 employees -Deposits grew $429MM -Exceeded annual deposit budget by $69MM -Opened 4 new branches -Achieved consistently above average customer service scores
Accountable for sales management process, including establishing goals, lead generation, calling process, market segmentation, networking, training and sales recognition programs -Created market segmentation process targeting professionals, small business owners, and CPAs
Recruited to open new branch in market over penetrated by 13 competitors. Responsibilities included, introducing bank to consumer and business community, hiring staff, budgeting, marketing, and business development -Most successful Grand Opening in market with 451 accounts and $2.2MM in deposits captured on opening day -Deposits increased to 120.0 MM in first two years
EXPERIENCE blueharbor bank Huntersville, North Carolina 2008-2014 Vice President, Branch Manager
Fifth Third Bank Huntersville, North Carolina 2007-2008 Vice President, Financial Center Manager
TD Bank (Commerce Bank) Melville New York 2003-2007 Vice president, Business Development Officer Vice President, Retail Market Manager Assistant Vice President, Store Manager
Astoria Federal Savings Lake Success, New York 1999-2003 Assistant Vice President, Business Relationship Manager
Bank of America Melville, New York 1972-1999 Vice President, Branch Manager
EDUCATION
New York Institute of Technology Nassau Community College, A.S.
AFFILIATIONS
Rotary International, Past President The Bin, Non- profit volunteer Lake Norman Chamber of Commerce Huntersville Connection