Professional Documents
Culture Documents
Scope of work
BREAKDOWN CALLS:
Downtime to attend a problem will be within 1 hour from the time of the complained received.
EXCLUSIONS:
USAGE:
a. Failure of equipment due to supply voltage beyond permitted range, phase unbalance, single
phasing or fluctuating voltage or defects in your electrical installation, or abnormal usage or usage
other than the equipment is originally designed for, misuse or due to atmospheric or due to action
or hard/contaminated water, is not covered by this contract.
b. Tampering with or repairs on the equipment at any time under any circumstances whatsoever by
any one with exception of our authorized representative will render the contract null and void,
without, prejudice to our rights. All failures resulting from the above will be rectified on
additional charge basis.