Speaking IV Page 1

Kebiasaan 4: Berpikir Menang-Menang

Sinopsis: Genuinely berusaha untuk solusi saling menguntungkan atau perjanjian dalam
hubungan Anda. Nilai dan menghormati orang dengan memahami "win" untuk semua pada
akhirnya resolusi jangka panjang lebih baik daripada jika hanya satu orang dalam situasi tersebut
telah mendapat jalannya.

"Berpikir Menang-Menang bukanlah tentang bersikap baik, juga bukan suatu teknik cepat
memperbaiki. Ini adalah kode berbasis karakter untuk interaksi manusia dan kolaborasi.

Sebagian besar dari kita belajar untuk mendasarkan diri kita pada perbandingan dan
persaingan. Kami berpikir tentang berhasil dalam hal orang lain gagal-yaitu, jika saya
menang, Anda kehilangan, atau jika Anda menang, saya kalah. Hidup menjadi sebuah zero-
sum game. Ada hanya begitu banyak kue untuk dibagikan, dan jika Anda mendapatkan
potongan besar, ada sedikit bagi saya, itu tidak adil, dan aku akan memastikan Anda tidak
mendapatkan lagi. Kita semua main game, tapi berapa banyak itu benar-benar menyenangkan?
Menang-menang melihat kehidupan sebagai arena kooperatif, bukan yang kompetitif.
Menang-menang adalah kerangka pikiran dan hati yang terus-menerus berusaha mencari
manfaat bersama dalam semua interaksi manusia. Perjanjian sarana Win-win atau solusi yang
saling menguntungkan dan memuaskan. Kami berdua bisa makan kue, dan rasanya cukup darn
baik!
Seseorang atau organisasi yang mendekati konflik dengan sikap menang-menang memiliki tiga
karakter penting:

1. Integritas: menempel dengan perasaan yang sebenarnya, nilai, dan komitmen
2. Jatuh Tempo: mengekspresikan ide dan perasaan dengan keberanian dan pertimbangan
untuk ide-ide dan perasaan orang lain
3. Kelimpahan Mentalitas: percaya ada banyak untuk semua orang
Banyak orang berpikir dari segi baik / atau: baik kau baik atau Anda sulit. Win-win
mewajibkan anda akan keduanya. Ini adalah tindakan penyeimbangan antara keberanian dan
pertimbangan. Untuk pergi untuk menang-menang, Anda tidak hanya harus empatik, tetapi
Anda juga harus percaya diri. You Anda tidak hanya harus menjadi perhatian dan sensitif,
Anda juga harus berani. Untuk melakukan itu-untuk mencapai keseimbangan antara
keberanian dan pertimbangan-adalah inti dari kedewasaan nyata dan merupakan dasar untuk
menang-menang. "
Speaking IV Page 2


Win/Win is not a personality technique. Its a total paradigm of human interaction. It comes
from a character of integrity, maturity, and the Abundance Mentality. It grows out of high-trust
relationships. It is embodied in agreements that effectively clarify and manage expectations as
well as accomplishment. It thrives in supportive systems.

Six Paradigms of Human Interaction
Win/Win
Win/Lose
Lose/Win
Lose/Lose
Win
Win/Win or No Deal

Win/win
Win/Win seeks mutual benefits in all human interactions.
Win/Win means that agreements or solutions are mutually beneficial.
Win/Win is the belief that its not your way or my way; its a better way, a higher way.

Win/Lose
Win/Lose states If I win you lose.
In Leadership style, Win/Lose is a authoritarian approach.
Win/Lose people are prone to use position, power, credentials, possessions, or personality to
get their way.

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Lose/Win
Lose/Win stands for no demands, no expectations, no vision.
People who think Lose/Win are usually quick to please or appease.
They seek strength from popularity or acceptance.
Lose/Win people have little courage to express their own feelings and convictions and are easily
intimidated by the ego strength of others.

Lose/Lose
When two Win/Lose determine, stubborn, ego-invested individuals interact-the result will be
Lose/Lose.
Both will Lose. Both will become vindictive and want to get back or get even, blind to the
fact that murder is suicide, that revenge is a two-edged sword.
Lose/Lose is the philosophy of the highly dependent person without inner direction who is
miserable and thinks everyone else should be, too.

Win
People with the Win mentality dont necessarily want someone else to lose. Thats irrelevant.
What matters is that they get what they want.
Win mentality thinks in terms of securing his own ends-and leaving it to others to secure theirs.

Win/ Win or No deals
No Deal basically means that if we cant find a solution that would benefit us both, we agree to
disagree agreeably-No Deal.
No expectations have been created, no performance contracts established.

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Five Dimensions of Win/Win
Character
Relationships
Agreements
Structure and Systems
Process

Three Parts of Character
Integrity Making and keeping meaningful promises and commitments.
Maturity The balance between courage and consideration.
Abundance Mentality The paradigm that there is plenty out there for everyone.

Relationships
The trust, the emotional bank account, is the essence of Win/Win without trust, we lack the
credibility for open, mutual leaning and communication and real creativity.
Agreements
From relationships flow the agreements that give definition and direction to Win/Win. They are
sometimes called performance agreements or partnership agreements.

Structure and Systems
Win/Win can only survive in an organization when the systems support it. So often the problem
is in the system, not in the people. If you put good people in bad systems, you get bad results.

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Processes
See the problem from the other point of view.
Identify the key issues and concerns involved.
Determine what results would constitute a fully acceptable solution.
Identify possible new options to achieve those results.