Human Resource Management

Review for Final Exam

66 multiple choice questions worth 1.5 points apiece; 1 point for filling out Scantron
correctly



Chapter 2:
Corporate social responsibility (CSR) and ethics
Changing attitude toward CSR
Corporate and Auditing Accountability Responsibility and Transparency Act (i.e., the Sarbanes Oxley
Act)
Define stakeholder
Define social audit
Know the steps to establishing and implementing a CSR program
Understand the Model of Ethics including: sources for ethical guidance and type I and type II ethics. Be
able to describe an example of from start to end of this model
Ethical screening and guidelines for ethical decisions
Define a Code of Ethics and the main points concerning them
Diversity Management

Information for Presentations (much found in Chapter 3)
Title VII of the Civil Rights Act (what does it protect and which employers have to follow it)
Equal Pay Act and Lilly Ledbetter Act
Age Discrimination Act
Pregnancy Discrimination Act
American with Disabilities Act
Executive Order 11246/affirmative action
Grigss v Duke Power Company
Philips v Martin Marietta Corporation
Filing a charge with the EEOC
Adverse impact and calculation
Disparate treatment
Sexual harassment
FMLA
FLSA
Unemployment insurance
Social security
Steps in filing a claim with the EEOC
OSHA and when a worker can refuse to work
BFOQ and who has to prove it


Chapter 8:
Performance appraisal and performance management
Rationale for performance appraisal
Uses of performance appraisal
Steps in the performance appraisal process
Performance criteria
Who does performance appraisal and the pros and cons
Performance appraisal methods
Problems in performance appraisals
Characteristics of an effective performance appraisal
Important factors in providing feedback
Performance appraisal interview
Legal implications of the performance appraisal process


Chapter 9:
Compensation
Direct and indirect financial compensation
Elements that affect compensation
Pay followers, pay leaders, and market rate
Compensation surveys
Job evaluation
Methods of job evaluation
Job pricing, pay grades, pay ranges,
Merit pay, variable pay, piece work, skill based pay
Profit sharing, gainsharing , Scanlon
Overpayment, underpayment, and topping out


Chapter 10:
Benefits
Benefits make up ____ of total compensation
Mandated benefits versus discretionary benefits
Payment for time not worked
Health care plans
Retirement plans
Flextime, job sharing, telecommuting, compressed workweek
Flexible compensation
Importance of being creative with benefits

Chapter 11:
Safety and health
The economic impact of safety
Job hazard analysis
Why improve safety
Workplace violence
Factors that make jobs vulnerable to workplace violence
Ergonomics
Repetitive stress injuries
Stress
Managing stress
Wellness programs, fitness programs
Employee assistance programs

Chapter 14:
Results of downsizing/layoffs
Steps in the overall disciplinary process
Discipline / disciplinary action
Hot stove rule
Progressive Disciplinary Action
Discipline without punishment
Guidelines and recommendations for disciplinary action
Written warnings
Arbitration