Page 1 of 8

Procedure No : QMS/SR/21
Rev No : 00
Eff.Date : 15.11.2009
PROCESS PROCEDURE
FOR
HUMAN RESOURCE MANAGEMENT
CONTROLLED / INFORMATION COPY
ORIGINAL ISSUE DATE : 15.11.2009
COPY NO. :
ISSUED TO :
ISSUED BY : Head / HR
SIGNATURE
Prepared by Reviewed by Approved by
NAME Usha S Krishnan R.V.Sanjeevi, George Simon
DESIGNATION
Dy Manager/
HRM
Head/ QLY & MR Head / HR
BHARAT HEAVY ELECTRICALS LTD.
POWER SECTOR SOUTHERN REGION
No.690, Anna Salai, Chennai 35.
Page 2 of 8
Procedure No : QMS/SR/21
Rev No : 00
CONTENTS
Section Description Page No.
1.0 Scope 03
2.0 Objectives 03
3.0 HRM Organization Chart and Responsibilities 03
4.0 Competency Matrix 03
5.0 Processes 04
5.1 Manpower Planning 04
5.2 Recruitment 04
5.3 Establishment 04
5.4 Industrial Relations. 04
5.5 Welfare 04
5.6 Administration 05
5.7 Legal 05
5.8 Training 05 -06
6.0 Formats referred 07
7.0 Formats enclosed 07
8.0 Records and Retention period 08
9.0 Records of Revision 08
PREPARED BY REVIEWED BY APPROVED BY
Page 3 of 8
Procedure No : QMS/SR/21
Rev No : 00
1.0 SCOPE
1.1 This Process Procedure details the responsibilities and the
activities performed by Human Resource Department
1.2 Management of Human Resource and the Administrative works
connected with the co-ordination on behalf of the management
of BHEL with external agencies varies from occasion to occasion
and several subjective factors determine the course of decision
making.
1.3 Administration of Human Resource policies are based on
Personnel Manual guidelines
2.0 OBJECTIVES
2.1 To ensure administering the Personnel Policies
2.2 To enhance Skill and Competence of employees
3.0 ORGANISATION CHART AND RESPONSIBILITIES
4.0 COMPETENCY MATRIX
The details of competency required for process owners is minimum one
year experience / functional knowledge
PREPARED BY REVIEWED BY APPROVED BY
Section Head/HR Section Head/HR Section Head/HR
Administration Welfare Manpower Planning
Implementation of
Statutory/ legal
provisions
Medical Recruitment,
Induction Training ,
Establishment
Industrial Relations Canteen Leave/LTC
HLIS/Lease Sports/Cultural
activites
Training
TQM / HSE
Coordination
ISO Coordination
Page 4 of 8
Procedure No : QMS/SR/ 21
Rev No : 00
5.0 PROCESSES
5.3 ESTABLISHMENT
Maintenance of Personnel files, Promotions, Performance
Appraisal, Administering Pay and Benefits, Sanction of
Loans and Advances, Performance Appraisal, Disciplinary
proceedings, Dealing employee representation/requests,
enforcement of Bond/ Notice Period, retirement,
resignation, termination etc
5.4 INDUSTRIAL RELATIONS
Maintain cordial Industrial relation, rapport with unions,
employee forums etc
PREPARED BY REVIEWED BY APPROVED BY
5.1 MANPOWER PLANNING
Manpower Planning requirements are normally met through
horizontal transfers within PSSR and from other regions
and Manufacturing Units. The proposals for such
placements will be initiated by Head/MSX and approved by
CEO/PSSR
5.2 RECRUITMENT & INDUCTION TRAINING
Recruitment of Engineer/Executive Trainees and Supervisor
Trainees are centrally done by Corporate Office. Induction
training is given by PSSR for newly recruited trainees.
5.5 WELFARE
5.5.1 Redressing employee grievances, enforcement of provisions
Of employee welfare
5.5.2 To provide Canteen service to employees
Page 5 of 8
Procedure No : QMS/SR/ 21
Rev No : 00
5.5.3 To provide medical facilities to employees and their families
and medical facilities to retired employees and their
families
5.5.4 Sports, Cultural and other recreational activities
5.6 ADMINISTRATION
5.6.1 General administration and coordination services
5.6.2 Indents shall be raised online through Indent Monitoring
system for substance/materials of administrative nature
and also for specific requirements based on requisition from
other departments
5.7 LEGAL
Coordinating for providing legal counseling for defending
the Companys interest in litigation in legal matters
5.8 TRAINING
5.8.1 Training Committee consisting of Head-Projects, Head-TSX,
Head-Quality, Head-MSX and Head-HR shall identify the
Thrust Areas of training based on Skill and Competency gap/
organizational requirements and with reference to future
business plans.
5.8.2 Head-MSX shall forward nominations for the identified Thrust
Areas based on skill and competency enhancement
requirements to Head-HR
5.8.3 Head- HR shall obtain approval of CEO-PSSR and organize
training for the approved nominees in the identified areas
through internal/ external agencies.
PREPARED BY REVIEWED BY APPROVED BY
Page 6 of 8
Procedure No : QMS/SR/ 21
Rev No : 00
Training Programmes organized by HRD, other internal external
agencies:
5.8.4 In case, sufficient number of employees are not available in a
particular area of work, Head-MSX screens the employees
available in other areas and the identified employees are given
on the job training in the required area.
5.8.5 On receipt of Training calendar from PS HRDD and
announcement of programmes by other Internal / External
agencies, Head- HR shall forward the same to Head-MSX for
identifying nominees for technical programmes.
5.8.6 On receipt of details of technical programmes organized by PS
HRDD, OTHER Internal / External agencies from Head-HR,
Head-MSX shall identify the nominees in consultation with
Functionsal Heads/Site Incharges based on the usefulness of
the programme with respect to the operations of the region.
5.8.7 Head-MSX shall forward the idenfied nominations to Head-HR
5.8.8 Head-HR shall obtain approval of CEO-PSSR for the identified
nominations received from Head-MSX.
On approval, Head-HR shall forward the nominations to
respective training agencies for organizing the training.
5.8.9 Nominations for the non-technical programmes organized by
PS HRDD, other internal / external agencies shall be identified
by Head-HR in consultation with functional heads, Site
Incharges, HODs as the case may be. Head- HR shall obtain
approval of the identified nominees from CEO-PSSR and the
forward the same to the respective training agency for
organizing training.
5.8.10 On receipt of details of programmes for senior executives
organized by HRDI, Head-HR shall nominate employees , in
consultation/approval of CEO-PSSR.
PREPARED BY REVIEWED BY APPROVED BY
Page 7 of 8
Procedure No : QMS/SR/ 21
Rev No : 00
6.0 Formats Referred
Nil
7.0 Formats Enclosed
Nil
PREPARED BY REVIEWED BY APPROVED BY
5.8.11 Details of Competency development needs identified by
executive in e-MAP will be forwarded to the Training
Committee for scrutiny and training programmes will be
organized by Head-HR in a phased manner depending on the
recommendations by functional heads.
5.8.12 Functional Heads/ Site Incharges /HODs may forward any
training requirement envisaged to Head-HR for organizing the
training, after getting the approval of CEO-PSSR through
Head-HR
5.8.13 On receipt of attendance particulars from training agencies/
individuals, the details of training programme attended by the
employee will be recorded in employee training records
maintained by Head-HR
5.8.14 Head-HR collects through HODs / Site Incharges feedback on
training from employees and plan for further improvement.
5.8.15 Head-HR shall forward the details of employees trained in
Technical Areas to Head-MSX.
Page 8 of 8
Procedure No : QMS/SR/ 21
Rev No : 00
8.0 Records and Retention Period
Sl.No RECORD RETENTION PERIOD
01 Personal Files For a period of 3 years after
cessation of service unless or
otherwise legal proceeding are
pending
02 Training Record Till service period
03 Material Indent Three Years
9.0 Records of Revision
Rev No Date Details of Revision
00 15.11.09 First issue based on ISO 9001:2008
PREPARED BY REVIEWED BY APPROVED BY