Business in London - e: info@business-in-london.

com - T: +44 20 8993 0852 - M: +44 7771 394 221 Page 1

Terms and Conditions of Business
IMPORTANT NOTE: These Terms and Conditions apply to all services ordered from or
provided to you by Business In London ("we/us") and by requesting services from us you
agree that these Terms and Conditions shall apply to those services and your order.

1. DEFINITIONS AND INTERPRETATION

1.1. IN THESE CONDITIONS, THE FOLLOWING DEFINITIONS APPLY
Benefits: means the benefits made available to Clients and Members by the Business
In London.
Client: means the business or persons requiring and/or using the services of the
Business In London.
Client Contract: means the contract of Services agreed between the Client and the
Business In London.
Conditions: these Terms & Conditions as amended from time to time.
Member: a person registered as a member of the Business In London Service.
Membership: means membership of the Business In London Service.
Membership Fees: means the fees payable in respect of Membership notified to
Members upon application for and prior to renewal of Membership.
Website: means the website located at www.business-in-london.com
Request: means a request for Services placed by a Client or Member with the
Business In London Service. In respect of the Business In London PA, a Request
means the PA Service agreed on an hourly, daily, weekly or monthly basis.
Services: means the services described on the Website through Business In London
Service .
Supplier: means a supplier engaged by Business In London Service on behalf of and
as agent for a Member to provide goods and/or services to that Member.

1.2. IN THESE CONDITIONS, THE FOLLOWING RULES APPLY:
a. Person includes a natural person, corporate or unincorporated body (whether or
not having separate legal personality).
b. A reference to a party includes its personal representatives, successors or
permitted assigns.

Business in London - e: info@business-in-london.com - T: +44 20 8993 0852 - M: +44 7771 394 221 Page 2

c. A reference to a statute or statutory provision as amended or re-enacted. A
reference to a statute or statutory provision includes any subordinate legislation
made under that statute or statutory provision, as amended or re-enacted.
d. Any phrase introduced by the terms including, include, in particular or any similar
expression, shall be construed as illustrative and shall not limit the sense of the
words preceding those terms; and
e. A references to writing or written includes e-mails


2. MEMBERSHIP APPLICATIONS

2.1. Details of the Business In London Service are set out on our Website at
www.business-in-london.com.

2.2. You are obliged to provide correct personal details when you apply for Membership.
Failure to do so may invalidate your Membership and any subsequent transactions.
Your responsibility to provide accurate information is a continuing obligation and
you must notify us promptly in the event that any information provided by you in
connection with your Membership changes.

2.3. We will issue you with a Membership Number together with associated
Membership documentation as soon as possible following receipt of your
Membership Fee.

2.4. Your membership is personal to you. You are responsible for ensuring that no one
uses your Membership.

2.5. We will ensure that your data is treated securely and in accordance with the
Business In London Service Privacy Policy. Please note that all information you
provide to us is stored on our secure servers.

2.6. You must notify the Business In London Service immediately by e-mail at
info@business-in-london.com of any changes.



Business in London - e: info@business-in-london.com - T: +44 20 8993 0852 - M: +44 7771 394 221 Page 3

3. MEMBERSHIP FEES, UPGRADES, CANCELLATIONS AND RENEWALS

3.1. For the first year of your Membership, Membership Fees payable shall be confirmed
to you prior to acceptance of your Membership application. The first monthly or
annual Membership Fee shall be payable in full upon acceptance of your
Membership application and in respect of monthly Membership, subsequent Fees
will be payable in advance. Any increase or decrease to the Membership Fees for
subsequent years of Membership will be notified to all Members in advance of their
Renewal Dates.

3.2. Subject to Clause 3.3, Membership Fees are non-refundable.

3.3. We reserve the absolute right to cancel or suspend your Membership (at our sole
discretion) for any reason whatsoever. If we cancel your Membership, we may (at
our sole discretion) refund the balance of the current month or annual Membership
Fee on a pro-rata basis in respect of the unexpired period to which the monthly or
annual Membership Fee relates.

3.4. Membership Fees are due on acceptance of your Membership applications and
monthly or annually thereafter. All Memberships are reviewed on an annual basis
(the "Renewal Date") and monthly and annual payment must be made to us by BACS
transfer to the account on the application form.

3.5. If you do not wish to renew your Membership you must notify us at least 30 days
prior to your Renewal Date.

3.6. If a Membership is allowed to lapse for over 30 days, we reserve the right to cancel
the Membership.

3.7. We reserve the right to refuse to provide the Services should any payment due
under these Conditions not be received.

3.8. If, during the course of your current Membership you wish to upgrade your
Membership to a higher level of Membership based on your usage of the Services,

Business in London - e: info@business-in-london.com - T: +44 20 8993 0852 - M: +44 7771 394 221 Page 4

the difference in price between the two categories of Membership will be payable
on a pro-rata basis.


4. BUSINESS IN LONDON PA FEES

4.1. All invoices issued by or on behalf of Business In London Service in respect of
personal assistant services ( " Business In London Services") are payable within 7
days of the date of the invoice and shall be paid by bank transfer. For Clients who
have an agreed monthly rate, invoices will be issued on a monthly basis and will be
due immediately by bank transfer.

4.2. Pre-paid work hours or days are non-refundable in the case of non-use. In
exceptional cases, Business In London PA may at its entire discretion agree to "roll-
over" non-used days into the following month upon special request subject to
availability of the Business In London PA.

4.3. Ad-hoc hours requested by the Client outside of the hours agreed will be billed by us
in increments of 60 minutes.


5. SUPPLY OF BUSINESS IN LONDON PA SERVICES

5.1. We shall supply the Services to the Client and/or Member in accordance with the
relevant Request provided that we shall not be required to provide or facilitate
supply of goods and/or services that we deems at our sole discretion may violate
applicable laws, standards and/or regulations or may offend taste and decency in
the relevant jurisdiction.

5.2. We shall use our best endeavours to meet any performance dates and/or times
specified, but any such dates and/or times shall be estimates only and time shall not
be of the essence for performance of the Services.

5.3. We shall have the right to make any changes to the Services or Requests which are
necessary to comply with any applicable law or safety requirement, or which do not
materially affect the nature or quality of the Services and Business In London PA
Service shall notify the Client and/or Member in any such event.

Business in London - e: info@business-in-london.com - T: +44 20 8993 0852 - M: +44 7771 394 221 Page 5


5.4. Outside normal business hours (or as may otherwise be required from time to time),
Client and/or Member queries and/or Requests may be routed to an alternative
Business In London PA for assistance.

5.5. We shall provide the Services using reasonable care and skill and, as far as
reasonably possible, in accordance with your Request and reasonable instructions
from time to time.

5.6. We may at your request purchase non-standard office supplies or services on your
behalf. In any event that we act as a credit agent in this regard, we will issue an extra
invoice receipt for immediate payment so that we can proceed with your request.

5.7. Bulk printing, binding, invitation printing and other non-standard requirements
where it has been necessary to out-source will be agreed prior to out-sourcing and
will be billed separately with invoices attached for immediate payment.

5.8. Additional costs incurred by us such as travel over and above travel to the Client
and/or Members home or business required in carrying out any Request, postage,
couriers, telephone calls will be charged extra.


6. SUPPLIERS

6.1. Suppliers are responsible for providing you with the services, products and Benefits
you Request us to order on your behalf from time to time. The Business In London
Service shall communicate with Suppliers on your behalf unless it is more
appropriate for you to contact the Supplier directly.

6.2. Suppliers may impose their own terms and conditions, which, in every case apply to
the supply of goods and/or services by that Supplier to you, and such terms and
conditions shall be binding upon you at the time of order.


Business in London - e: info@business-in-london.com - T: +44 20 8993 0852 - M: +44 7771 394 221 Page 6

6.3. Unless otherwise agreed by the Supplier, you shall not be entitled to cancel any
services requested where, on your instructions, supply of the order has already
begun.

6.4. You acknowledge that the Benefits are subject to availability and may change from
time to time without notice.

6.5. If the Business In London Service's performance of any of its obligations under these
Conditions is prevented or delayed by any act or omission by the Client and/or
Member or failure by the Client and/or Member to perform any relevant obligation
("Member Default"):
a. The Business In London Service shall without limiting its other rights or remedies
have the right to suspend performance of the Services until the Client and/or
Member remedies the Member Default, and to rely on the Member Default to
relieve it from the performance of any of its obligations to the extent the
Member Default prevents or delays the Business In London Service of any of its
obligations.
b. The Business In London Service shall not be liable for any costs or losses
sustained or incurred by the Client and/or Member arising directly or indirectly
from the Business In London Service's failure or delay to perform any of its
obligations; and
c. The Client and/or Member shall reimburse the Business In London Service on
written demand for any costs or losses sustained or incurred by the Business In
London Service arising directly or indirectly from the Member Default.


7. LIMITATION OF LIABILITY

7.1. Nothing in these Conditions shall limit or exclude the Business In London Service's
liability for:
a. death or personal injury caused by its negligence, or the negligence of its
Suppliers
b. fraud or fraudulent misrepresentation; or
c. breach of the terms implied by section 2 of the Supply of Goods and Services Act
1982.
7.2. Subject to clause 7.1:

Business in London - e: info@business-in-london.com - T: +44 20 8993 0852 - M: +44 7771 394 221 Page 7

a. The Business In London Service shall not be liable to the Client and/or Member,
whether in contract, tort (including negligence), breach of statutory duty, or
otherwise, for any loss or profits, loss of business, depletion of goodwill and/or
similar losses, loss of anticipated savings, loss of goods; or, loss of contract, or loss
of use or, loss of corruption of data or information whether direct or indirect or
any special, indirect, consequential or pure economic loss, costs, damages,
charges or expenses arising under or in connection with the Membership or the
provision of Services.
b. The Business In London Service's total liability to the Client and/or Member in
respect of all other losses arising under or in connection with the Membership or
the provision of Services, whether in contract, tort (including negligence), breach
of statutory duty or otherwise, shall be limited to the total value of the Client's
hourly agreement or monthly Membership Fee.
7.3. Your contract for the supply of products or services is made with the relevant
Supplier only. The Business In London Service acts as an agent for the Supplier and,
unless expressly provided otherwise, all your rights and remedies are against the
Supplier.

7.4. You acknowledge that any contract entered into by you with any Supplier is an
independent contract. The Business In London Service hereby disclaims any and all
liability for any act or omission of any Supplier whether or not arranged through the
Business In London Service.

7.5. The Business In London Service shall have no liability to you for any loss, damage,
costs, expenses or other claims for compensation arising from Requests or any
instructions supplied by you which are incomplete, incorrect or inaccurate or arising
from their late arrival or non-arrival, or any Member Default.

7.6. The Business In London Service shall not be liable to you or be deemed to be in
breach of these Conditions by reason of any delay in performing, or any failure to
perform, any of the Business In London Service's obligations in relation to the
Services, if the delay or failure was due to any cause beyond the Business In London
Service's reasonable control.

7.7. Except as expressly set out in these Conditions, all warranties, conditions and other
terms implied by statute or common law are, to the fullest extent permitted by law,
excluded from these Conditions.

Business in London - e: info@business-in-london.com - T: +44 20 8993 0852 - M: +44 7771 394 221 Page 8



8. COMMENCEMENT AND TERMINATION
These Conditions shall take effect and be binding upon the Client and/or Member and
the Business In London Service upon acceptance by the Business In London Service of a
Client Contract or Membership Applications. These Conditions shall be applicable for the
duration of the provision of Services through the Client Contract of the Business In
London and the duration of your Membership and shall only cease to have effect upon
the expiry or termination of your Client Contract or Membership. You agree that your
only rights and remedies under these Conditions shall be against the Business In London
Service and no other entity.


9. GENERAL

9.1. Privacy and Data Protection. The Services and your Membership are subject to the
Business In London Service's Privacy Policy, incorporated into these Conditions
which applies at all times in relation to any data that we collect from you.

9.2. Assignment and subcontracting:
a. The Business In London Service may at any time assign, transfer, charge,
subcontract or deal in any other manner with all or any of its rights under these
Conditions and may subcontract or delegate in any manner any or all of its
obligations under these Conditions to any third party or agent.

b. The Client and/or Member shall not, without the prior written consent of the
Business In London Service, assign, transfer, charge, subcontract or deal in any
other manner with all or any of its rights of obligations under these Conditions.
9.3. Waiver:
a. A waiver of any right under these Conditions is only effective if it is in writing and
shall not be deemed to be a waiver of any subsequent breach or default. No
failure or delay by a party in exercising any right or remedy, nor preclude or
restrict its further exercise. No single or partial exercise of such right or remedy
shall preclude or restrict the further exercise of that or any other right or remedy.
b. Unless specifically provided otherwise, rights arising under these Conditions are
cumulative and do not exclude rights provided by law.
9.4. Severance:

Business in London - e: info@business-in-london.com - T: +44 20 8993 0852 - M: +44 7771 394 221 Page 9

a. If a court of any other competent authority finds that any provision of these
Conditions (or part of any provision) is invalid, illegal or unenforceable, that
provision or part-provision shall, to the extent required, be deemed deleted, and
the validity and enforceability of the other provisions of these Conditions shall
not be affected.
b. If any invalid, unenforceable or illegal provision of these Conditions would be
valid, enforceable and legal if some part of it were deleted, the provision shall
apply with the minimum modification necessary to make it legal, valid and
enforceable.
9.5. Changes:
We may update these Conditions from time to time and will notify such changes to
you.
9.6. Applicable law:
These terms are governed by English law. This means a Contract for the purchase of
products or Services through our Website and any dispute or claim arising out of or
in connection with it will be governed by English law. You and we both agree that the
courts of England and Wales will have non-exclusive jurisdiction. However, if you are
a resident of Northern Ireland you may also bring proceedings in Northern Ireland,
and if you are a resident of Scotland, you may also bring proceedings in Scotland.

2014 Business in London