Final Report for Romania electronic election management system feasibility study project. Report was funded by the U.S. Trade and Development Agency. Opinions, findings, conclusions, or recommendations expressed in this document are those of the author(s) and do not necessarily represent the official position or policies of USTDA.
Final Report for Romania electronic election management system feasibility study project. Report was funded by the U.S. Trade and Development Agency. Opinions, findings, conclusions, or recommendations expressed in this document are those of the author(s) and do not necessarily represent the official position or policies of USTDA.
Final Report for Romania electronic election management system feasibility study project. Report was funded by the U.S. Trade and Development Agency. Opinions, findings, conclusions, or recommendations expressed in this document are those of the author(s) and do not necessarily represent the official position or policies of USTDA.
Romania Electronic Election Management System Feasibility Study Project PUBLIC VERSION United States Trade and Development Agency 1000 Wilson Boulevard, Suite 1600 Arlington, Virginia 22209-3901 USA Appropriation No: 11 10/11 1001 Activity No: 2010-81026A Reservation No: 2010810031 Grant No: GH2010810009 Prepared by Cooper Consulting Company This report was funded by the U.S. Trade and Development Agency (USTDA), an agency of the U.S. government. The opinions, findings, conclusions, or recommendations expressed in this document are those of the author(s) and do not necessarily represent the official position or policies of USTDA. USTDA makes no representation about, nor does it accept responsibility for, the accuracy or completeness of the information contained in this report. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 2 of 137 United States Trade and Development Agency 1000 Wilson Boulevard, Suite 1600 Arlington, Virginia 22209-3901 USA The U.S. Trade and Development Agency helps companies create U.S. jobs through the export of U.S. goods and services for priority development projects in emerging economies. USTDA links U.S. businesses to export opportunities by funding project planning activities, pilot projects, and reverse trade missions while creating sustainable infrastructure and economic growth in partner countries. Contractors and Subcontractors Prime: Cooper Consulting Company Constantin Radu Phone: 512.527.1000 601 Farley Drive Fax: 512.527.1001 Austin, TX 78753 USA Subcontractor: E-Sourcing Know-How & Servicii S.R.L. Calin Rangu Phone: +40724950549 Address 64 Unirii Boul. Fax: +40724950549 District 3, Bucharest Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 3 of 137 Project Organizational Structure Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 4 of 137 Table of Contents 1 INTRODUCTION TO FINAL REPORT 8 2 SYNOPSIS OF TASK1 DELIVERABLE - DETAILED FEASIBILITY STUDY SCHEDULE AND PLAN 15 3 SYNOPSIS OF TASK2 DELIVERABLE - USER NEEDS ASSESSMENT SUMMARY 16 3.1 PEA PROJECTS WITH HIGH IMPACT IN THE ELECTORAL PROCESS: 17 3.2 STAKEHOLDERS AND ELECTORAL ORGANIZATIONS 18 3.3 THE ROMANIAN ELECTORAL SYSTEM GENERAL PRESENTATION 18 3.4 THE PERMANENT ELECTORAL AUTHORITY GENERAL PRESENTATION 21 3.5 LAWS AND REGULATIONS GOVERNING THE ELECTORAL PROCESS 27 3.6 POLITICAL VISION 28 3.6.1 Venice Commission 28 3.6.2 The Organization for Security and Cooperation in Europe - OSCE / ODIHR 28 3.6.3 Council of Europe 29 3.7 ONGOING INITIATIVES OF LEGISLATIVE CHANGE 29 3.8 INFRASTRUCTURAL AND SOCIETAL CONTEXT REGARDING THE ROMANIAN ELECTORAL PROCESS 30 3.8.1 Communications Backbone and Infrastructure in Romania 30 3.8.2 Knowledge Base Economy Project 30 3.8.3 Reports on the electronic communications sector 31 3.9 CURRENT ISSUES 31 3.9.1 Issues regarding the Permanent Electoral Authority 31 3.9.2 Issues regarding the electoral process 34 3.10 STATISTICS RELEVANT TO THE ELECTORAL PROCESS 36 3.11 METHODOLOGY OF STUDY 39 3.12 ADMINISTRATIVE PROCESSES OF ROMANIAN ELECTIONS AND OF THE PEA 40 3.12.1 Functional organizational charts during elections 40 3.12.2 Budget dependencies 40 3.13 ELECTION MANAGEMENT PROCESSES 41 3.13.1 As-Is Romanian Election System Process During Elections 41 3.13.2 Generic Election Process 41 3.14 ROLES AND RESPONSIBILITIES 42 3.15 ELECTION PROCESSES DURING AN ELECTION 44 3.15.1 PROCESS MAPS 45 3.15.2 Variances for the Four Types of Elections 45 3.16 AS-IS ROMANIAN ELECTION SYSTEM PROCESS BETWEEN ELECTIONS 46 3.16.1 Logistics 48 3.16.2 Campaign Finance 48 3.16.3 Legal 49 3.16.4 Budget and Human Resources 49 3.16.5 Regional Branches 49 Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 5 of 137 3.16.6 Foreign Relations 50 3.16.7 Studies and Monitoring 50 3.16.8 Electoral Statistics 51 3.16.9 Communications and Public Relations 51 3.16.10 Information Technology 51 3.17 DETERMINE NEEDED FUNCTIONALITIES FOR ROEEMS 52 4 SYNOPSIS OF TASK3 DELIVERABLE FUNCTIONAL REQUIREMENTS ASSESSMENT 57 4.1 EEMS ARCHITECTURE AND FUNCTIONAL REQUIREMENTS 59 4.1.1 High Level Business Architecture 59 4.2 EEMS CORE FUNCTIONALITIES 62 4.3 ELECTRONIC VOTING SYSTEM DESIGN ALTERNATIVES 64 4.4 EEMS PROCESS AND INFORMATION FLOWS 65 4.5 TO BE ROMANIAN ELECTION SYSTEM PROCESSES BETWEEN ELECTIONS 77 4.5.1 Logistics 77 4.5.2 Campaign Finance 79 4.5.3 Legal 81 4.5.4 Budget and Human Resources 82 4.5.5 Regional Branches 83 4.5.6 Foreign Relations 85 4.5.7 Studies and Monitoring 87 4.5.8 Electoral Statistics 89 4.5.9 Communications and Public Relations 89 4.5.10 Information Technology 90 4.6 HARDWARE ARCHITECTURE 91 4.7 EEMS CORE DATA CENTER 91 4.8 VIRTUALIZATION 92 4.9 OPERATING SYSTEM FUNCTIONALITIES 92 4.10 EEMS DATA ARCHITECTURE 92 4.10.1 Database Requirements 93 4.11 NETWORK AND COMMUNICATIONS INFRASTRUCTURE 93 4.11.1 Existing Communications Infrastructure 93 4.11.2 EEMS Network Communication Requirements 93 4.11.3 Architecture 94 4.11.4 Description of the technical solution 95 4.11.5 Conclusions 95 4.12 SYSTEM SECURITY 96 4.12.1 IT Governance 96 4.12.2 Security Frameworks 97 4.12.3 Threat Modeling 99 4.12.4 Business Continuity Planning 101 5 SYNOPSIS OF TASK4 DELIVERABLE EEMS IMPLEMENTATION AND INVESTMENT PLAN 103 5.1 GAP ANALYSIS 104 Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 6 of 137 5.1.1 Institutional Factors 104 5.2 MINISTRY OF ADMINISTRATION AND INTERIOR (MAI) 107 5.3 MANAGERIAL FACTORS 108 5.4 ELECTION PROCESSES WITHIN THE PEA 108 5.4.1 Election Budget Submission 108 5.4.2 Candidate Lists 108 5.4.3 Voting System Certification 108 5.4.4 Vote Counting 109 5.4.5 Election Night Results 109 5.4.6 Voter History Update 109 5.4.7 Election Results Certification 109 5.4.8 Election Calendar Preparation 110 5.4.9 Post-Election Suggestions for Changes Needed to Election Law 110 5.4.10 Delimitation of Polling Stations 110 5.4.11 Tracking of Polling Stations 110 5.4.12 Polling Station Change Management 110 5.4.13 Logistic Monitoring of Materials such as Voting Machines, Ballots Boxes, Voting Booths and Election Supplies 111 5.4.14 Approval of Polling Station Presidents and Vice-Presidents 111 5.5 BETWEEN ELECTION PROCESSES IN THE PEA 111 5.5.1 Create and Monitor Budgets for PEA 111 5.5.2 Calculate Monthly Public Subsidies for Political Parties 112 5.5.3 Monitor Procedures Regarding the Delivery of Voting Cards 112 5.5.4 Prepare Informational Reports Regarding Elections for Voters and Other Interested Parties 112 5.5.5 Approve Seats for Various Electoral Boards 113 5.5.6 Post-Election Report to Parliament and President 113 5.5.7 Prepare Annual Report Regarding PEA Activity 114 5.5.8 Create or Enhance Training Materials 114 5.5.9 Create or Enhance Materials for Voters 115 5.5.10 Approve Seats for Polling Stations 115 5.5.11 Logistics for Conducting Future Elections 116 5.5.12 Create and Submit Election Schedules 116 5.5.13 Plan for Security Regarding Polling Stations 116 5.5.14 Ensure Funds for Logistics Replacement 117 5.5.15 Keep Lists of Vacancies for Future Elections 117 5.5.16 Prepare Annual Plan for Controlling the Financing of Political Parties and Campaigns 118 5.5.17 Propose Sanctions in Response to Campaign Finance Violations 118 5.5.18 Perform Annual Inspections According to Objectives of the Plan 118 5.5.19 Carry Out Inspections Regarding Suspicions of Violations and Publish Results 119 5.5.20 Conduct Research and Evaluations for the Improvement of Elections 119 5.5.21 Certify the Software Used in Elections 120 Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 7 of 137 5.5.22 Create Lists of Centralized Personnel 120 5.5.23 Formulate Proposals for Updating Uninominal Colleges 120 5.5.24 Insure Voter Rolls Synchronization between Town Halls and Courts 121 5.6 POLITICAL FACTORS 121 5.6.1 Description of Current Situation 121 5.6.2 Proposed Changes 122 5.7 AUTHORITY TO IMPLEMENT 122 5.8 BENEFITS OF IMPLEMENTATION 123 5.9 IMPLEMENTATION AND INVESTMENT ACTION PLAN 123 5.9.1 Implementation Plan 123 5.9.2 Costs of Implementation 127 5.10 CASH FLOW ANALYSIS 128 5.10.1 Cash flow inputs 130 5.10.2 Cash flow outputs 130 5.11 INVESTMENT COSTS 130 5.12 INVESTMENT COSTS 134 5.13 FINANCING SOURCES 136 6 CONCLUSION 137 Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 8 of 137 1 Introduction to Final Report The objective of the Romania EEMS Feasibility Study project was to develop a comprehensive roadmap for the systematic deployment of a fully operational Electronic Electoral Management System (EEMS) by the Permanent Electoral Authority (PEA). This system will be capable of automating the vote authentication and vote casting/counting processes for Romanian elections, as well as the electoral administrative processes. The scope of the Romania EEMS Feasibility Study project is limited to the legally granted span of control and guidance of the PEA for elections in Romania. The Final Report presented here is intended to be a substantive and comprehensive report of the work performed in this feasibility study. Each of the deliverables built a foundation for the succeeding deliverables. Complete Work products (deliverables) provided to the Permanent Electoral Authority (PEA) are included as appendices to this document and will be referenced throughout this document. The deliverables for this project were: Task 1. Detailed Feasibility Study Schedule and Plan Task 2. User Needs Assessment Summary Report Task 3. Functional Requirements Assessment Task 4. EEMS Implementation and Investment Plan Task 5. Final Report document The team developed a very detailed project management plan and schedule and executed to that plan. We next developed the high-level assessment and implementation plan combining technical, managerial, and institutional recommendations. At a technical level, the EEMS Feasibility Study delivers the information the PEA needs to determine its national-level EEMS functional and non-functional requirements, including hardware, software, geographic information systems (GIS), a Relational Database Management System, network management tools, security solutions, and communications equipment. Further the study provides detailed information on the potential cost and potential funding sources for this system. Benefits of Implementing the EEMS The implementation of the EEMS system will benefit the PEA by streamlining the management of records and communication between all who participate in the electoral process. As a result of a more streamlined process in the day-to-day operation of the PEA, costs savings will be realized by the Government. The EEMS will provide various communication tools including video conferencing with their regional branches. These types of meetings can include other election officials such the Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 9 of 137 mayors or prefects. This function will ensure a more efficient method of exchanging information. There have been cases in the past, where it was physically impossible for the PEA to visit a branch location due to weather or other conditions. The use of this tool will ensure a meeting can go forward. Video conferencing within EEMS can be integrated with other existing solutions used by other institutions that will provide timely exchange of information between institutions. There will also be reduction in travel; therefore, providing for another cost reduction in the budget. The election data records management system (EDRMS) will be a powerful tool and will provide efficiency to various workflows. The EDRMS will improve the information workflow by automating much of the processes and procedures of the day to day workflow. Every department within the PEA will benefit from the requirements of the EDRMS. It will provide multiple functions including record location, records reporting, producing statistical reports including voting history and voting trends and managing workflow processes. One of the functions that will assist the PEA with various reports will be the ease of the design of the report and the flexibility to change parameters for a report. This function will simplify reporting and allow the PEA to provide reports and information as required or requested by other people involved in the process, political parties or interested citizens of Romania. It will provide citizens the opportunity to view voting history from past elections based on report consolidation of election results. The system will also manage record retention of various documents and produce record destruction reports. Another function will allow the PEA to redact information in the files that are not in the public record. Tracking of possible legislation or proposed legislation can be accomplished with the EDRMS. The EDRMS will also provide security for the detection of unauthorized users attempt to gain access to the system. Improved communication between institutions can be accomplished through the EDRMS using such tools as instant messaging. Other institutions having election-related duties will have access to the system through rolls and permissions which will improve their process dealing with election duties. Improving workflow and efficiency of the PEA and providing a mechanism to make information readily available is good governance. The election configuration element of the EEMS will provide uniformity in dealing with various processes of the election. The PEA will use the EEMS to track political party activity including financing and automate information regarding campaign regulation information such as advertising and the areas where signs can be posted. The political parties may be assigned limited use of the system, i.e. to enter directly into the system all relevant data regarding the candidate and the political party. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 10 of 137 Once the data is entered and proofed, there will be no need to enter it again in any part of the EEMS. As a result, when a ballot generation report is produced, the candidates information will be correct. It will be correctly printed on the ballot and on various reports. This will reduce any possibility of mistakes being made with the parties and candidates. The fewer the mistakes made in the election process results in the increased confidence level of process by the citizens. The polling location management will provide a tool to maintain attributes of the polling location. This will include such information such as address, contact information for the polling station, any special supplies needed for that location. If the data is stored in an electronic format, the EEMS will be configured to import that data. The NIS will continue to be the owners of the GIS system, but will see benefits in the workflow using the enhancements brought by the EEMS. With the GIS system, a complete address or description of the location will be available. Using information provided by the GIS will assist in determining new locations for polling stations as areas of Romania grow in population. The voter registration data will also be imported into this section of the EEMS. The polling location for each voter will be provided and the system will allow a search for that data. If a voter calls the PEA or other institutions that have access to this function, the employee will be able to quickly respond to the voter as to where to vote. If the voter name is not found, the worker can inform the voter so they can contact the sheriff of the local to resolve the issue. This function will provide a valuable service to the voter. With some 18,000 polling stations to manage, this tool will be essential both at the local level and the PEA for communication purposes and budgetary purposes. It is estimated that 100.000 people are involved in the organization and the conduct of elections (of whom about 40.000 represent polling station election officials while 60.000 represent members of political parties). Managing the poll workers at the various 18,000 locations is burdensome; however, with the EEMS, the process will be automated. The named president of each polling station has to be submitted for approval by the PEA. This function will make this process much easier with information readily available. At each level of the election bureaus, the names of the members have to be maintained. EEMS will assist in this manner can provide a complete list of workers for an election to the PEA. Once the names of workers are entered into the system, they can be assigned for future elections if chosen by the political formation they represent. The election management function of the EEMS will provide a tool to generate an election calendar for each election. The MAI together with the PEA currently determine a calendar of events based on law and decisions of the government for a specific election. With the use of the EEMS, events will be input into the system and the system will generate the date or last day to perform an event. The date or day will be based on time lapse between Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 11 of 137 events and Election Day. Dates can be determined with respect to the date of the decision to call the election or Election Day. Once the calendar has been defined, it will ensure the accuracy of the calendar for each election and eliminate the process of re-creating a calendar for each election and streamline the process. Only when legislative changes or decisions change a time line will the calendar need to be changed. This improves the flow of the process and reduces the possibility of making an error. One of the major functions of the PEA is to monitor the election functions. This tool will allow the PEA to perform such tasks in a more efficient and effective manner reducing the possibility of making an error. With direct communication with the managers at the 8 branch locations or the prefects or other electoral officials at the bureaus, electoral management in the area of monitoring will be improved. Romanian citizens will benefit from a call center that will be provided in the EEMS. They can ask general questions about election law file complaints or incidents occurring at their polling location or even inquire as to the location of their polling location. (It is noted that election challenges are proper if filed with the president of the polling place, not the call center). Romanians abroad will also have the web portal to obtain information about the election, i.e. polling locations, dates, hours the polls are open in the country of their temporary residence. The election workers will also benefit from the call center because there will be immediate access to a person should a question arise in the process or there is a questions regarding the voting machine. The e-Learning platform will be of utmost importance to the overall success of EEMS and future elections. The training needed for a successful implementation of this system will improve the confidence of the Romanian citizens when exercising their right to vote. The training that is developed by the PEA will be used throughout the country; therefore, ensuring the Romanian people uniformity in implementation and transparency in the election process. Training will include all aspects of the election process, both technical skills needs, qualifying the voter with the new electronic voter registration system, polling place set up and Election Day processes, tabulating election results in a timely manner, submitting various reports at the close of the election to name just a few possibilities. The mayors and the prefects will have the advantage of using this tool for training the local election officials. They will have the advantage to scheduling the training that will be convenient for the people because e-learning will be on a web platform and is available at all times. The training is not limited to only election workers. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 12 of 137 The MAE can use the training for the workers in foreign countries through the web portal. The PEA will have the opportunity to develop various training manuals to target interested markets, i.e. political parties, candidates, various bureaus, and citizens. The sharing of training materials between election workers, election bureaus, party activists, monitors of the election and other interested parties will beneficial because everyone will be receiving the same information, eliminating any fear that one group is being treated different than any other group. This will eliminate in any duplication of materials distributed by other organizations outside of the PEA. This is not to say political parties will not have their own documentation and training on various issues because they will. However, with uniform documentation being presented by the PEA, the profession independent election experts will result in confidence in the information. One theory is that the more people understand the voting process, the more comfortable they are will the process and the more likely they will participate in the election by voting. The PEA has several voting initiatives in place. Good government practices in many areas provide for programs often referred to as Project VOTE. (Voters of Tomorrow through Education). This is a curriculum developed by election experts for teachers to begin educating students at an early age about the election process. With E-Learning, the development of this program or other programs by the PEA could prove beneficial to the citizens of Romania. With the adoption of an electronic voter registration system, the integrity of the election will be increased by ensuring only qualified persons are entitled to vote. The EEMS system will receive imports from the voter registration system prior to an election. Access to the real-time, on-line permanent system by workers at the polling station will allow the processing and verification of the voter to be instantaneously. The voters identify card will have a barcode or similar electronic means for a scanner to read the data and locate the voter on the rolls. Once a voter is qualified, the EEMS will record voting history for that person. While the voter registration system is not a direct product of the EEMS, the EEMS will be integrated with the new system and the Romanians will experience more confidence in a permanent electoral list. One master list for the country will be a reliable and effective mechanism for cross-checking for possible duplicate names on the lists. This will provide integrity to the election process and instill one of the basic concepts of democracy, one man - one vote. With the automation of the voter registration and integration of the GIS tool in the EEMS, citizens are more likely to be assigned to the correct polling location for their residence. Automatic updating of the rolls, elimination of duplicates on the rolls and more efficient method of assigning citizens to polling stations will have a positive effect on the democratic process of voting. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 13 of 137 With an automated voter registration system, permanent elector rolls should be continually updated with corrections, additions and deletions throughout the year and during the in- between intervals of the elections. This would reduce last minute changes needed prior to the election reducing the risk of error. Because the new voter registration system will be managed by PEA, the functions performed currently by the MAI with regard to maintaining and providing voter lists to the mayors prior to an election should be transferred to the PEA. The mayor will have access to the voter registration system through rolls and permissions to update and maintain voter records on a real-time basis or through imports as determined by PEA. One of the most obvious changes brought by the EEMS will be the implementation of an electronic voting system. There are several configurations discussed in the requirements. Once a system is implemented throughout the country, every Romania citizen will have the same opportunity as the next citizen. The system will present to the voter in user-friendly manner instructions for using the machine, how many candidates the voter is entitled to vote in a race, a notification prior to casting the ballot that the voter either under-voted their ballot or over-voted their ballot. This allows the voter to correct the ballot before casting the ballot and avoid mistakes. Most important, the ballot will be counted electronically in equipment designed to perform that function. This will also allow vote reporting in a faster more reliable manner. The accumulation of encrypted votes from all polling stations will be automated; therefore, allowing the CEB the advantage of reporting accurate and final votes. These systems will be very secure and well tested prior to an election. The promise of electronic voting machines is not only the ability to accurately count votes, but also to provide a means of effectively making selecting voter choices easier, flagging or disallowing voting mistakes. All voters will have uniform instruction and voting procedures regardless of any outside influence, Voting machines also have purchasing options that would provide a person with a physical disability the opportunity to vote a secret ballot. The EEMS will provide a method for inventory tracking of the new voting machines as well as other election equipment such as scanners and computers. The EEMS will provide an accountability to verify that all inventories were returned. Assigning specific machines to a polling location is imperative to ensure the correct ballot style is provided for that location. The inventory control will also include maintenance schedules for the machines and whether there were any issues during the general maintenance. EEMS will provide the means that will result in a more streamlined, accurate, and manageable function. Overall, the EEMS system will promote transparency in all stages of the management of election processes, provide tools for the PEA and other election officials who have election responsibilities to be accountable to the citizens and to the government, provide tools to disseminate voter information and educational training materials. The PEA and therefore, Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 14 of 137 the government will see cost-effective measures created by the implementation of the EEMS. The EEMS will also provide tools to maintain uniformity in the application, and operation of the election laws. In performing this duty, the PEA can prepare detailed and comprehensive written directives and instructions relating to election processes. The EEMS will provide a cost effective and efficient way to distribute these materials to the appropriate local authorities having duties in the administration of elections. They will have the tools to better plan for elections and better planning results in cost saving measures. And finally, with the professional subject matter experts of the PEA and implementation of the EEMS, the citizens of Romanian will enjoy the enhancement of democratic governance. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 15 of 137 2 Synopsis of Task1 Deliverable - Detailed Feasibility Study Schedule and Plan The first deliverable the Detailed Feasibility Study Schedule and Plan based on the Project Management Institute (PMI) methodology laid out the work to be done in the project and the schedule that must be maintained for a successful project. It further addressed the following: Project Organizational Structure Organizational Interfaces Project Responsibilities Dependencies and Constraints Monitoring and Controlling Mechanisms Risk and Quality Planning and Controlling Communications Planning and Execution Risk and Quality Planning and Execution Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 16 of 137 3 Synopsis of Task2 Deliverable - User Needs Assessment Summary The objective of this deliverable was obtaining and documenting an understanding of the current situation, the relevant legal-regulatory context, and the policy context governing the Romanian elections process. We have summarized the Task2 Deliverable in this section of the document. The completed Task2 Deliverable - The User Needs Assessment Summary Report - is organized as follows: Review of International Issues and Experiences in Election Management and Electronic Voting Review of Relevant Legal-Regulatory and Policy Context Governing Romanian Elections Review of Infrastructural and Societal Context Issues Impacting Romanian Elections Analysis of the Administrative Processes of Romanian Elections and of the AEP: As-Is Review of Current Romania Election System Process Determine Needed Functionality Significant effort and money have been expended by Romania to date on modernization of the election systems and surrounding processes. The next logical step in this process is the implementation of the recommendations from this feasibility study. Evidence of the effort expended to date is presented via information about the following projects. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 17 of 137 3.1 PEA Projects with high impact in the electoral process: Project with UNDP o Strengthen best practices in elections o Strengthen democratic processes o Build capacity to organize and conduct multi-party elections in accordance with international standards. RoEEMS-FS with USTDA o Develop roadmap for PEA to develop Electronic Electoral Management Automate the authentication of voters Automate the voting processes Address electoral administrative processes Project First Vote o Attract younger voters o Create a portal aimed at younger voters for discussion and information Project Your Vote is also Equal to Others o Analyze and Propose Solutions to accessibility for people with disabilities Pilot Project on Automating Electoral Activities Enrolling within the Polling Stations o Ensure electronic verification of voters o Drive attendance to the polls o Edit, Check, and Transmission of Reports on the Record of Voting Results Voter Registration Project o Create a database of voters, polling stations, and security accesses to each o Increase efficiency of administration, reporting, and the creation of voter lists Software for Centralizing Election Results for the Presidential Elections in 2009 o Modules and features which allow rapid and safe deployment in the collection, compilation, distribution, and storage of data within the election process Software for Centralizing Electoral Results for the 2008 Parliamentary Elections o Data collection of election results at polling stations o Collecting and consolidating polling results at the Central Electoral Bureau o Efficient handling of mandates o Editing records and statistical reports with ability to select subsets of data, periodicity, formatting Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 18 of 137 3.2 Stakeholders and electoral organizations The main institutions and organizations involved in the electoral process are: City halls Prefectures Political parties Ministries o The Ministry of Justice o The Ministry of Administration and Interior o The Ministry of Foreign Affairs The National Institute of Statistics OME (Electoral Management Organisms) ex. Electoral Commission Moldova (CEC Moldova) ACEEEO (Association of European Election Officials) UNDP (United Nations Development Program) OSCE / ODIHR (Organization for Security and Co-operation in Europe/ Office for Democratic Institutions and Human Rights) ANCOM (The National Authority for Administration and Regulation in Communications) STS (The Service for Special Telecommunications) Association Pro-Democracy Institute for Public Policy Soro Foundation 3.3 The Romanian Electoral System General Presentation Currently there are 4 categories of elections in Romania and each is fully described in the complete Task2 deliverable attached to this document: Election of the President Election of Local Public Administration Authorities Elections for Chamber of Deputies and the Senate Elections for the European Parliament Voting Characteristics: Secret Direct and immediate Universal Equal Freely expressed Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 19 of 137 The system category: Majority for the election of the President of Romania and of mayors; Proportional representation - for the election of the Chamber of Deputies and Senate, local and county councils and of the European Parliament. Peculiarities of the voting procedure: For the election of the President of Romania, General Mayor of Bucharest and of Mayors: Uninominal vote with one round, respectively uninominal vote with two rounds, in the event that no candidate is declared elected in the first round and exceptionally, with three rounds in the event of a tie vote, registered in the second round. In parliamentary elections, local councils and the European Parliament: According to the list type used: locked voting list; According to the manner of remainder exploitation: integral proportional representation election, in which the remainders in the constituencies are transferred and reappraised nationally, by the Central Electoral Bureau and contiguous proportional representation election, in which the remainders are reappraised within the same constituency, at the discretion of constituency electoral offices, without being transferred to the national level. As both types of elections are locked list polls, they are based on the following types of lists: lists of candidates proposed by political alliances; lists of candidates proposed by the electoral alliances; lists of candidates proposed by political parties; lists of candidates proposed by organizations of citizens belonging to national minorities represented in the Parliament and also, under certain statutory conditions, by other organizations of citizens belonging to national minorities, without parliamentary representation, but which are represented in the Council of National Minorities. Development of elections: in broad intendment since the submission of candidacies and until the closing of voting; in narrow intendment - since the start of the voting until the closure of voting. Within the activity of the Permanent Electoral Authority the broad intendment is being used, because it involves making interrelated operations, which together give the content of the type of election, such as: preparing lists, submitting candidacies, enrollment of Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 20 of 137 validated candidates on the ballot, with the specific particularities of each method of voting and the actual voting. Rule of Representation: The Rule of Representation is applicable only in the case of the Chamber of Deputies, the Senate, local and county councils, because in case of presidential elections and local elections, the rule of representation does not require additional explanations. The number of deputies and senators elected is determined by reporting the total number of inhabitants of each constituency to the representation rules referred to by law, separately for each of the two Parliamentary Chambers and for local councils. Electoral threshold: The electoral threshold is of 5% and must be reached by the parties to be represented in the Parliament and in the local and county councils. To the 5% threshold, 3% of the valid votes cast throughout the country is added for the second member of the alliance, in case of parliamentary elections, respectively 2% of the valid votes cast in that respective electoral constituency, for local elections. For each member of the alliance, begging with the third, in parliamentary elections only one percent of the valid votes cast throughout the country is added, without exceeding 10% of these votes, while for alliances with at least three members participating in the local elections, the electoral threshold is of 8%. Access threshold: Within presidential elections: Nominations proposed by political parties and alliances as well as independent candidacies may be submitted only if those are supported by at least 200,000 voters; Within parliamentary elections: Candidacies of the organizations of citizens belonging to national minorities, with or without parliamentary representation, legally constituted and represented in the Council of National Minorities, but without parliamentary representation, are required to submit a list of members comprising a number of at least 15% of the total number of the citizens which, at the last census, have declared themselves belonging to the respective minority, and if that number is higher than 25,000 people, the list must include persons residing in at least 15 counties, but not less than 300 for each county. The independent candidate may participate in elections only if he is supported by 5% of the total number of voters registered in the permanent electoral lists of the localities situated in the constituency in which they are running. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 21 of 137 Within local elections: Independent candidates for the position of counselor must be supported by at least 1% of the total number of voters registered on the permanent electoral lists within the respective constituency, but not less than 50 for communes, 100 for rank I and II urban localities, and of 1000 for rank I urban localities, for Bucharest and its sectors; For the mayor position, the independent candidates must submit a list of campaigners, containing at least 2% of the total number of voters registered on the electoral list of the respective constituency, but not less than 200 for communes, 300 for cities, 1000 for municipalities and sectors of Bucharest, and 5000 for Bucharest. Determination of election results is one of the most important election operations and involves the following: determining votes validly cast, out of the overall total of votes; determining the political parties, political alliances and electoral alliances that have met the electoral threshold. 3.4 The Permanent Electoral Authority General Presentation The establishment of the Permanent Electoral Authority has been constitutionally based on art. 73, par. 3, letter a, of the Constitution of Romania, and the legal regulation, initially, within Law no. 373/2004 for the election of the Chamber of Deputies and the Senate. Subsequently, the jurisdiction, attributions and activity of PEA have been regulated by Law no. 35/2008 for the election of the Chamber of Deputies and the Senate and for the amending and supplementing Law no. 67/2004 on the election of local public administration authorities, the Local Public Administration Law no. 215/2001 and Law no. 393/2004 regarding the Status of locally elected officials, as well as in the Internal Regulations of the Permanent Electoral Authority, subsequently amended and supplemented (Decision no. 2/19.03.2007 of the Parliament of Romania, amended and supplemented through Decision no. 3/24.09. 2008). In accordance with the legal context, the Permanent Electoral Authority is an administrative structure for management of the electoral process, having only technical competences and electoral education competences, aiming at the affirmation of a political culture of participation, involving a lucid awareness of citizens. Also, amongst the attributions of the entity, the following are included: creating a framework appropriate for all citizens, in order to rediscover the participation in political life, for understanding the mechanisms of democracy and the significance of voting, and to increase the confidence degree and their commitment towards the pluralistic system. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 22 of 137 The Permanent Electoral Authority, along with other state structures with electoral responsibilities, supports the organization and development of elections, provides the necessary logistics, and monitors the unitary application of the electoral legislation, with the following functions, according to the Regulation on organization and activity of the Permanent Electoral Authority: strategy, through which the establishment of sectoral objectives within its activity field is ensured; regulation, through which it ensures the drafting and subject to approval of the regulatory framework necessary to achieve the strategic competences in electoral matters, such as the preparation and approval of regulatory and technical requirements, mandatory for all electoral bodies and authorities with electoral responsibilities; representation, internally and externally, of the Romanian State, in electoral matters; state authority, through which it ensures the monitoring and enforcement, across the country, of the regulations specific to the electoral system, and also of those established for modernizing and connecting these to the electoral systems within European Union countries; guidance, support and control of local public administration authorities and its own activity apparatus in the organization of electoral consultations. With regard to its attributions as State Authority, in the interval between two electoral periods, the Permanent Electoral Authority has the following main responsibilities: develops proposals aiming at ensuring the logistics necessary for elections, which are transmitted for endorsement to the Government and to local authorities, and monitors the realization of the proposals; monitors the manner for establishing the locations of polling stations and electoral Bureau premises; monitors and ensures timely performance of specific endowments of polling stations: standard ballot boxes and booths, stamps, ink pads, containers for the transport of ballots and others alike; controls their storage between electoral periods; monitors the manner of providing funds necessary for timely, phased implementation of all logistics necessary for the electoral process; develops systems for protecting polling stations, ballot papers and other documents and materials specific to the election process; monitors and controls the preparation and update of permanent electoral lists and the custody of records comprising permanent electoral lists, and also the manner of Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 23 of 137 performing communications required by law and operating them, on time, in the electoral lists; monitors the manner of preparing and issuing of voter cards, in accordance with the permanent electoral lists; monitors and controls the manner of ensuring consistency between the content of permanent electoral lists existing in city halls and the copy filed with the courts; ensures, within its competencies, the unitary appliance of legal regulations relating to the organization of elections; prepares studies and proposals aiming to improve the electoral system, which are published and presented to public authorities, political parties, as well to interested non-governmental organizations; presents to the Parliament, within maximum 3 months after the closing of elections for the Chamber of Deputies and Senate, for the President of Romania and for the local public administration authorities, or a national referendum, a report on the organization and evolution of the elections, respectively of the referendum, including references to the participation in elections , its process, violations and deficiencies, including the legislative ones, determined, and the result of the accession. The report is published as a White Paper; develops information and training materials and programs for voters, regarding the Romanian electoral system and regarding the observance of electoral ethics, and ensures their popularization; develops specific training programs in electoral matters for mayors and secretaries of the administrative-territorial units, and for persons who may become members of electoral offices, organizing the deployment of these programs, along with the National Institute of Administration and the regional branches; develops programs and establishes unitary rules regarding the exercise of voting by illiterate persons or persons with disabilities, and ensures their popularization; prepares its own draft budget, which is approved by the state budget law; draws up a list of specialized personnel, certified by the National Institute of Statistics, which is involved in data centralization and processing, and in the establishment of election results; supports the establishment of a material database specific to the national information system, necessary for determining the election results; organizes tenders for the selection of software to be used by the Central Electoral Bureau for centralizing the voting results; prepares and submits for Government approval, together with the Ministry of Administration and Interior, the schedule of actions within the election period; Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 24 of 137 prepares and submits to the Government for approval, together with the Ministry of Administration and Interior, draft resolutions specific to an efficient organization and development of elections; develops draft legislation for improving and perfecting the Romanian electoral system, which are submitted to the Government for consideration and the exercise of the right to legislative initiative; submits for Government approval, together with the Ministry of Finance and Ministry of Administration and Interior, a draft Government resolution on approving the expenses necessary for the organization and evolution of elections; the resolution is to be approved within 5 days since public disclosure of the election day; certifies for non-alteration, within 10 days prior to election day, the software selected through tender organized under the legislation in force, and provides them to parties registered in the electoral competition, at their request; keeps record of communes, towns, cities and sectors of Bucharest where the mayor positions are vacant, or where local councils have been dissolved and makes recommendations to the Government for establishing the date for the organization and development of new elections; supports the organization and development of partial elections. The plurality of above issues has imposed the establishment of a specialized institution in the electoral sphere, independent of other institutions with electoral responsibilities, but collaborating with these for the same common purpose: an authentic constitutional state and a real democracy. The Authoritys apparatus has the following central organizational structure: Dignitary cabinets; Internal Audit Bureau; General Secretariat (service level); Department of Control on the Financing of Political Parties and Electoral Campaigns; o Office of Control on the Financing of Political Parties and Electoral Campaigns; Department of Electoral Logistics; Department of Legislation and Liaisons with the Parliament; Department of Research, Documentation and Monitoring of Electoral Processes; Department of Guidance, Control and Coordination of Branches; Office for Guidance, Control and Coordination of Branches; Department of Budget-Finance, Accounting and Human Resources; o Office for Budget, Finance and Accounting Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 25 of 137 o Human Resource Bureau IT&C Department; Office for External Relations; Contentious-Judicial Bureau; Office for Allocation of Subsidies; Office for Communication and Public Relations; Office for Protocol and Administration; Public Procurement Bureau. In the territory there are 8 branches and 34 assigned bureaus, whose distribution was aimed at maximizing the overlap with the eight development regions (NUTS II level), but also at a rational allocation of resources based on resource availability and in accordance to local requirements and necessities. The organizational chart below details the organizational structure and relationships between departments and directorates: Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 26 of 137 In light of the evolution of PEA budget allocations, the tendency to confer increasingly more attributions to the Permanent Electoral Authority in the electoral process is confirmed: BUDGET ALLOCATIONS FOR ELECTIONS IN THE PERIOD 2007 2010 THOUSAND LEI INDICATOR/ BUDGET 2007 2008 2009 2010 A L L O C A T E D
S P E N T
A L L O C A T E D
S P E N T
A L L O C A T E D
S P E N T
A L L O C A T E D
S P E N T
PEA TOTAL BUDGET 6 , 3 1 2
5 , 4 7 1
2 8 , 0 1 7
2 8 , 0 0 3
3 1 , 2 3 2
2 7 , 8 8 9
1 5 , 8 7 0
1 5 , 8 6 1
out of which European Parliament Budget 1 2 0
1 0
5 , 4 4 7
5 , 0 9 7
Local Elections Budget 3 , 0 0 1
2 , 9 8 9
Parliamentary elections Budget 8 , 0 9 6
8 , 0 9 6
2 5 2
2 3 4
Presidential elections Budget 9 , 5 0 0
6 , 3 8 1
TOTAL ELECTION BUDGETS 1 2 0
1 0
1 1 , 0 9 7
1 1 , 0 8 5
1 4 , 9 4 7
1 1 , 4 7 8
2 5 2
2 3 4
% of the TOTAL BUDGET of PEA 1 . 9 0 %
0 . 1 8 %
3 9 . 6 1 %
3 9 . 5 9 %
4 7 . 8 6 %
4 1 . 1 6 %
1 . 5 9 %
1 . 4 8 %
Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 27 of 137 3.5 Laws and Regulations Governing the Electoral Process The electoral processes in Romania are governed by the following laws (more complete content for each of these is in the attached Task2 deliverable): Law no.3/ 2000 regarding the organization and development of the referendum, with subsequent modifications and completions Law no. 67/ 2004 for electing local public administration authorities, republished, with subsequent modifications and completions, republished in the Official Journal of Romania, Part I, no. 333 of 17 May, 2007 Law no. 370/ 2004 for electing the President of Romania Law no. 33/ 2007 regarding the organizing and development of elections for the European Parliament Law no. 35/ 2008 for electing the Chamber of Deputies and the Senate and for modifying and completing Law no. 67/2004 for electing local authorities, of Law for Local Public Administration no. 215/2001 and of Law no. 393/2004 regarding the Status of local electees Laws and Regulations Defining the PEA (more complete content for each of these is in the attached Task2 deliverable): Decision no. 2/19 March 2007 modified and completed through the Decision of the Permanent Bureau of the Chamber of Deputies and Senate no. 3/24 September 2008 published in the Official Journal of Romania, Part I, no. 673/30 September 2008 Other Laws and Regulations Imposed During the Electoral Process Legislation regarding the electronic signature. Legislation regarding informatics criminality. Legislation regarding electronic communications. Other normative acts o Law no. 183/2006 regarding the use of standardized codification for the set of characters in electronic documents o MCIT Order no. 414 from 25 September 2006 regarding the use of standardized codification of the set of characters in electronic documents; o Decision no. 1028 from 9 August 2006 regarding the minimum requirements for labor security and health regarding the use of equipment with display; o Penal Code 2009: Chapter IV frauds committed through informatic systems and electronic payment means. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 28 of 137 3.6 Political Vision 3.6.1 Venice Commission The European Commission for Democracy through Law, better known as the Venice Commission, is the Council of Europe's advisory body on constitutional matters. For over 20 years, the commission has played a leading role in the adoption of constitutions that conform to the standards of Europe's constitutional heritage. Initially conceived as a tool for emergency constitutional engineering, the commission has become an internationally recognized independent legal think-tank. It contributes to the dissemination of the European constitutional heritage, based on the continent's fundamental legal values while continuing to provide constitutional first-aid to individual states. The Venice Commission also plays a unique and unrivalled role in crisis management and conflict prevention through constitution building and advice. Romania is a member state (being part of the Council of Europe) among the 57 members. The work of the European Commission for Democracy through Law aims at upholding the three underlying principles of Europe's constitutional heritage: democracy, human rights and the rule of law. Accordingly, the Commission works in the following four key-areas: Constitutional assistance; Elections and referendums, political parties; Co-operation with constitutional courts and ombudspersons; Transnational studies, reports and seminars. Since its creation, the Venice Commission has been active in the electoral field, in particular, through the adoption of opinions on draft electoral legislation. The Commission has also taken part in the drafting of legislative texts in the electoral field. The Commission co-operates closely with the Office for Democratic Institutions and Human Rights (OSCE/ODIHR). Most opinions related to electoral legislation are drafted jointly by these two organizations. Regarding Romania, the Commission has been active on a more occasional basis, in terms of cooperation between the Commission and the state in the electoral field. 3.6.2 The Organization for Security and Cooperation in Europe - OSCE / ODIHR Through the multi-dimensional approach, the Organization for Security and Cooperation in Europe (OSCE) offers the states within the area "from Vancouver to Vladivostok", a forum for dialogue and negotiation on the issue of security in the Euro-Atlantic and Euro-Asian area and a Platform for multilateral partnerships involved in practical actions on the field. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 29 of 137 The organization has a comprehensive approach of the security concept, and from this perspective, acts on three major dimensions: political- military; economic and environmental; human. OSCE activates for openness, consolidating confidence, increasing transparency and cooperation, in order to ensure the security of states participating within the OSCE. 3.6.3 Council of Europe The General Directorate of Democracy and Political Affairs has presented within the project Good Governance in the Information Society guidelines regarding the transparency of e- enabled elections and the certification of e-voting systems. 3.7 Ongoing Initiatives of Legislative Change The Electoral Code PEA draft electoral law to o systematize, in one act, the electoral legislation, currently widespread in several normative acts o Parliamentary, presidential, local and Euro-parliamentary elections, as well as the conditions of the referendum, are reunited within a single project MCSI Projects o National Electronic Registries Draft law Determines the creation, content, administration, and operation Intended to reduce duplication of data Improve data reliability o Electronic Communications Draft law Strengthen role of national registry authorities regarding electronic communications Ensure consistency with regulation in the EU Protection of data Access to electronic communications networks Radio spectrum management o Minimum Safety Measures of the Public administration information systems Establishing security classes consistent with objectives Selecting appropriate basic information system security measures Application of security measures o Voting by Mail Allow more than three million Romanian voters to register to vote by mail Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 30 of 137 Allow voters so registered to vote by mail Information Technology Projects of the Committee of the Chamber of Deputies o Computerization of Electoral Activities Legislative Proposal Regulation of the computerization of technical procedures within electoral activities Verification of the legality of voting Registering the election results and operative information regarding the conduct of elections 3.8 Infrastructural and Societal Context Regarding the Romanian Electoral Process This section covers infrastructural issues and the societal context of the Romanian election processes described in previous sections. 3.8.1 Communications Backbone and Infrastructure in Romania The Government strategy for the development of broadband electronic communications in Romania for the period 2009 2015 The Broadband Strategy was adopted in 2009 and incorporates, in the medium term, the realities and perspectives of all holders of interests on the market, so that it can be considered a vector for the alignment of all relevant resources, for promoting broadband services in Romania. The document was divided into five main components, according to the major directions of analysis: Defining the concept of broadband electronic communications and presentation of anticipated benefits of broadband communication services; Analysis of current situation in Romania; Defining general principles and strategic objectives; Developing the Action Plan; Identifying necessities and funding options. 3.8.2 Knowledge Base Economy Project The Knowledge Economy Project was initiated as a result of the common vision of the Romanian Government and the World Bank concerning both the need to accelerate the participation of access to information disadvantaged communities to the knowledge based society and economy and the need to achieve the socio-economic development objectives generated by the alignment to the European standards. The project had a 69.4 million USD total budget. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 31 of 137 The project is deployed in 260 communities, out of which 213 are communes and 47 cities below 30,000 inhabitants, disadvantaged from the access to information point of view. The concrete way of supporting these communities is the creation of Local Community Electronic Networks (LCENs), which connect to Broadband Internet the school, the secondary school, the public library and the Point of Public Access to Information (PPAI). These networks also include secondary schools from the isolated villages belonging to different communes. 3.8.3 Reports on the electronic communications sector Semestrial reports regarding communications in Romania are offered by the National Authority Administration and Regulation in Communications (ANCOM) and published online. The team collected a significant number of statistics on current adoption rates and access to technology across Romania and among various sectors. Details and analysis of these statistics are provided in the complete deliverable. 3.9 Current Issues Some of the identified categories of issues within the electoral process and regarding PEAs activity include, but are not limited to: 3.9.1 Issues regarding the Permanent Electoral Authority I t e m
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Category Description Causes 1. Personnel Lack of personnel Economic crisis, small budget allocation for salaries Lack of professionalism Short / irrelevant experience Indifference Low qualifications Late university degrees Inappropriate specialization for job Lack of motivation Salary cuts Variations in work quantity: peak periods alternating with relaxed ones 2. Administrative Temporary lack of formalized procedures New criteria and format in place 3. Inter- institutional Lack of communication between institutions Incognizance of the law 4. Facilities and Endowment Insufficient space Inappropriate endowment Building with high seismic risk level I Insufficient funds Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 32 of 137 I t e m
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Category Description Causes 5. IT Infrastructure Electrical energy: - Frequent breakdown of electric feeding; - Frequent equipment breakdowns caused by tension fluctuations; Limited budget Reduced number of personnel with limited expertise Network and cabling infrastructure - Lack of structured wiring - Physical access to electric panels/ boards - Obsolete network (below Cat5e) - Switches with active DHCP installed in offices, with physical access to equipment; - Existence of a single provider and a single IP per institution; Telephony: - Service unavailability Printers: - Loaded and not original toners - Non-compliance with rules for correct use of electronic equipment - Low quality paper used Desktop computers: - Incomprehension of use of UPS and its operation; - Eating on the keyboard - Holding materials on the keyboard - Reporting non-existing problems; - Dislocation of the video board/ other components because of stumbling on cables; - Defective connection of external devices that determines the disruption of wiring termination components. Server infrastructure: Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 33 of 137 I t e m
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Category Description Causes - Lack of an Active Directory; - Lack of a central system for patch and update operations; Data Center: - Non-appliance of ISO 27001 recommendations - The server chambers are not sound-proof; - Lack of devices for smoke detection and fire extinguishing; Access Control: - Lack of dual-factor access control systems; authentication is realized strictly through username and password; - Lack of access control policies (in course of elaboration); - Access of SAIFI personnel is allowed in all spaces destined to the authority; Software applications: - Use of informatic applications/ materials for other purposes than work duties; - Incomprehension and, thus, non-observance of legal provisions for the use of personal data, storing, transmitting and use of personal data in non-compliance with the law;; Backups: Lack of backup for stations; Logs: Lack of log inspection at the level of the stations Environmental: - Use of equipment in inappropriate temperature and humidity conditions 6 ICT Literacy Minimum level of expertise Incognizance of English language for interpreting error messages Reduced ICT knowledge in operating with computers Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 34 of 137 I t e m
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Category Description Causes 7. Information Flow Excessive bureaucracy Burdened flow Lack of responsibility Existing procedures and lack of formalization 8. Legal Context Certain fluctuations are determined by modifications emerged within the general legal context Political interest 3.9.2 Issues regarding the electoral process I t e m
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Category Description Observable Causes 1. Personnel Lack of PEA representatives and of IT specialists Low salaries Blocked positions 2. Fraud Infractions provisioned by the Penal Code and Law no. 370/2004, art. 26 the most frequent: - electoral bribe; - multiple voting, votes from persons without electoral rights, introduction of several voting ballots in the ballot boxes; - averting from voting; - violating the vote secrecy; Financial motivation Political interests 3. Logistics Breakdown of electric power lack of a redundant infrastructure/ UPSs Low Infrastructure Inappropriate completion of protocols Burdened informational flow 4. Outdated or Misleading Information Publishing defamatory articles (negative campaign) Political Interest Erroneous information regarding the polling stations, without being confirmed by the President of the County EB and the spokesperson of the Central Elections Bureau 5. Inter- institutional Lack of communication between institutions Incognizance of law 6. Literacy Level On average low literacy and low knowledge towards electoral regulations Selection criteria for personnel in polling stations 7. Trust Lack of transparency from the Political interest Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 35 of 137 I t e m
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Category Description Observable Causes standpoint of financial sources for the electoral campaign Lack of coordination from the financial standpoint, regarding incomes and expenditures of the electoral campaign Adverse and inappropriate management of printed materials, including advertising materials The voting result does not reflect the will of the electors 8. Voting Presence and Motivation Low turnout Lack of trust and interest 9. Demo-graphic Limitations High geographic spread, mostly in rural areas Large number of people living abroad N/A 10. ICT Literacy and Digital Divide Low competencies in using electronic devices of the members of polling stations Lack of knowledge and access of certain individuals 11. Legal Context Frequent regulatory changes Political interest 12. Political Context Political interests beyond strategic ones Political Instability and changes in governing parties 13. Slow and inconsistent results Counting errors in official reports Manual ballot counting Handwritten official reports Moreover the root causes of each category can be considered: for PEA internal activity: o Budget limitations and salaries o Lack of personnel and of expertise o Political interests and instability o Bureaucracy for the electoral processes: o Lack of specialized personnel o Lack of trust and interest from population o Political interests and instability o Bureaucracy, manual ballot counting Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 36 of 137 3.10 Statistics Relevant to the Electoral Process Most representative sources of information and statistics related to the electoral process which are determined at the implementation of an electronic management system of elections are as follows: The Permanent Electoral Authority: o Published studies; o Annual activity reports per department; o The White Paper of elections, presented to the Parliament within maximum three months after the elections for the Chamber of Deputies and the Senate, for the President of Romania and for the local public authorities or for a national referendum, is a report regarding the organization and development of elections, respectively of the referendum, comprising references to the participation in elections, its development, violations and shortcomings, including legislative findings and results of consultations. The Central Electoral Bureau: o Number of ballots estimated by the institutions of the Prefect for special polling stations; o Number of ballots estimated by the Ministry of Foreign Affairs for polling stations organized abroad; o The national situation regarding the number of electors registered in the permanent electoral lists submitted by the National Centre for Administration of Personal Records Databases; o The distribution of persons entitled to vote by polling stations passed by the National Center for Managing the Personal Records Database; o List of stations; o Voter turnout; National Institute of Statistics: o Statistical Yearbook 2009; o Monthly Statistical Bulletin; Association Pro-Democracy - observing elections in Romania: o Presidential Elections 2009 - Observation Report for the 2009 Elections for the President of Romania; o European Elections 2009 - Observation Report of Elections for the designation of representatives of Romania in the European Parliament; o Parliamentary Elections 2008 - Observation Report of the Parliamentary Elections on November 30, 2008; Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 37 of 137 o Rules and irregularities in local elections of 2008. Report regarding the monitoring and observation of the voting process in elections for local authorities in June 2008; o The first step in Europe - Observation Report on elections for designating representatives of Romania in the European Parliament (2008); o Observation Report on the referendum to dismiss the President of Romania (2007); o Elections to the limit of democracy. Analysis of the electoral process in Romania (2005); o Local Elections 2004; o Magnifier on the Local Elections 2000 The General Election Journal 2000. Institute for Public Policy o The decline in voter turnout in Romania; o Local Elections 2008. Inertial organization inertia, apathetic candidates, indifferent voters; The National Authority for Administration and Regulation in Communications: o Semestrial reports regarding the electronic communications sector; o Researches regarding the market of communications among end users: Market researches regarding the evolution of the main indicators in the electronic communications sector, for services of fixed telephony, mobile telephony, Internet access in fixed and mobile locations, as well as services of retransmission of television programs, in case of end users individuals and legal persons; Market studies regarding the behavior and characteristics of market demand for telephone and Internet services, used to realize the analysis of relevant electronic communications markets; Questionnaires; Market surveys conducted among end users - individuals, regarding fixed, mobile telephony and Internet in October-November 2006, respectively November-December 2006; Market researches for defining the specific relevant retail markets for electronic communications conducted between January-March 2004; Council of Europe: o Guidelines on transparency of e-enabled elections; o Certification of e-voting systems - Guidelines for developing processes that confirm compliance with prescribed requirements and standards; Venice Commission: Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 38 of 137 o Studies; o Opinions; o Publications; The Organization for Security and Cooperation in Europe - OSCE / ODIHR: o Annual reports; o Magazines; o Factsheets; The Association European Election Officials ACEEEO: o Elections in Europe The 5th volume: Participation in electoral processes and other topics The 4th volume: Professional education of electoral actors (2008) The 3rd volume: National Referendum: Technical and Legal Aspects (2007) Special edition: Challenges of Youth Voters Education (2006) Special edition: Global views on elections (2006) The 2nd volume: Voter turnout & Youth participation (2005) The 1st volume: Media& Elections, E-voting (2004) The 6th volume - Developing accurate voter lists o Handbooks o Centralized web-sites The Institute of Economical and Social Training IFES o Training materials Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 39 of 137 3.11 Methodology of Study During the development of the study schedule and plan for the feasibility study, the team met with and interviewed the PEA head of divisions. This helped to identify and assess the past issues as well as the current initiatives and on-going efforts to improve the management of the Romanian election process. The team performed a review of known international issues and experiences in Election Management and Electronic Voting. The results of this review, together with the information gathered during interviews, helped the team to determine the main democratic concepts and criteria to be concerned with when designing the RoEEMS. One of the systems assesses for both what went right and what went wrong was the Texas Election Administration Management (TEAM) system. The lessons learned from this implementation are captured and fully documented in the Task2 deliverable attached to this document. The main purpose of Task2 of the RoEEMS-FS was to analyze and describe the current Romanian electoral system process as well as the internal PEA organization processes which is called the AsIs Process. AsIs processes During Elections AsIs processes Between Elections For the AsIs Process During Elections, both a narrative and process flowchart were created for the general election case, with elements common to all elections. Following that description, exceptions, variances, and activities special to each type of election were described. These include the responsibilities of all ministries and levels of the Romanian government participating in the elections process. For the AEP, roles will be broken down to the department level. For other ministries, they are identified at the ministry or local entity level only. For the As-Is Process Between Elections, only the responsibilities of the AEP are described with a narrative description, with activities documented to the department level. Further, we reviewed the relevant Legal-Regulatory, Policy Context, Infrastructural and Societal Context governing the Romanian elections. We concluded the Task2 report with a list of user needs and a set of high level EEMS requirements. Internationally, there are institutions similar to the Permanent Electoral Authority in countries such as: the United Kingdom, Sweden, Canada, Australia, Mexico, Texas USA, with a tendency to be established in more and more states. In Sweden, the international institution of similar authorities to the Permanent Electoral Authority is operating, as the International Institute for Democracy and Electoral Assistance (IDEA). Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 40 of 137 3.12 Administrative Processes of Romanian Elections and of the PEA 3.12.1 Functional organizational charts during elections Supreme Court Judges 3.12.2 Budget dependencies Central Electoral Commision PEA, MIA, NIS County Electoral Office PEA, NIS, Prefecture Polling Station Electoral Offices Abroad PEA, MEA, NIS Abroad Polling Stations Sectoral Offices PEA, NIS, Hall district Bucharest Polling Stations Romania Government PEA MIA Central Electoral Commission Prefectures County Electoral Offices Mayors NIS STS SGG Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 41 of 137 3.13 Election Management Processes The following sections describe the current Romania Election System Processes, as they have evolved through the adoption of laws and operational procedures for each type of election. They are constantly changing and improving however, with each new election. The generic description of the election process was derived from: interviews with an assortment of AEP personnel, and a study of the detailed election calendar laws as examples of the four types of elections that were conducted in 2008 and 2009, which are included in the appendix. As the workload at AEP and the other ministries is perpetual, the generic Romanian Election System Process is divided into two sections: one covering processes and activities executed during a declared election, and one covering processes and activities executed between declared elections. According to Romanian law, the start of an election is the date that a Government Decision on determining the date of the declared election is published in the Official Journal of Romania. This starts the funding cycle for administration of the election. This announcement also begins the During Election process period. The During Election process period ends, and the Between Election period begins, on the date that the official results of the election have been published in the Official Journal of Romania, the public media, or other designated venue for the election. The Between Election period ends at the beginning of the next During Election period. Sometimes, these between elections are very short, as when a partial election is ordered due to special circumstances like the death of an elected official. 3.13.1 As-Is Romanian Election System Process During Elections Generally, there are four types of declared elections: Presidential - to elect the President of Romania Parliamentary - to elect members of the Chamber Of Deputies and the Senate Local - to elect local Public Administration Authorities European Parliament - to elect Romanian members of the European Parliament The election periods for these types of elections generally do not overlap. Multiple offices may be on the ballot for all but the Presidential election. 3.13.2 Generic Election Process For discussion of the As-Is process for Romanian Elections, a description of the various agencies and people who play an important role in the election process are described, followed by discussions of the processes followed, and process maps depicting the flow of Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 42 of 137 activities through the various levels of government, across all participating ministries. Not all of these ministries/agencies/agents are involved in all 4 types of elections. In other cases, there is an office that basically performs the same function but is identified by a different name depending on the election. But generally, we have fully represented the activities, roles, processes, and work products that have evolved in Romania for the conduct of elections. It is a continuing journey. 3.14 Roles and Responsibilities Permanent Electoral Authority (AEP) The PEA is the primary control and monitoring agency for elections in Romania. The PEA is responsible for overseeing the provision of all the necessary logistics and systems for carrying out elections in Romania, as well as for developing strategies to improve the voting process, and providing technical support to the County and Central Election Bureaus to ensure that all results are correct and properly reported. The departments within the PEA to perform their duties are shown in the organization charts in section 2.2.2, and are further discussed in section 2.4.4. National Institute of Statistics (NIS) The Institute provides a number of statisticians, computer data processing specialists, technical support staff, and computer systems used for monitoring, to carry out all the technical operations for establishing results. They train workers in each of the county locations. They also provide 2 technical support staff for each bureau that receives election results from the polling stations, and then submits the results to the Central Election Bureau. This agency also provides, together with the PEA, technical support to the Central Election Bureau to ensure all results are correct and properly reported. Ministry of Administration and Interior (MAI) The Ministry, together with the PEA, recommends the model of the stamps, control stamps, ballots, calendar for election, model copy of the permanent list of electors, model of various tables, and candidates papers. They establish measures for maintaining and ensuring public order in all localities of the country during the election. They ensure the security of the polling stations and the papers and reports of the election being transported from one bureau to the next. The ministry is responsible for the printing of the ballots in some elections as well as the stamps and the distribution of such supplies through the prefects. The Ministry distributes to the prefects the budgets for fulfilling their duties for the election. They also provide for the operation and equipment of the Central Election Bureau through their budget. The Ministry provides and pays for the printing paper to be used for printing of the ballots. This paper is obtained from the National Administration of State Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 43 of 137 Reserves. They also pay for the printing of the ballots. The Ministry pays for the manufacturing of the VOTED stamps, the stickers for the identification cards of voters. The Ministry shall distribute the stamps, the ballot papers, electoral tables and stickers to the prefect or agency of the mayor and the presidents of the county election bureau, and to the president of the election bureau for polling stations abroad. For budget discussions, these responsibilities of the Ministry were taken from the election of the President of Romania. For other types of elections, the budget distribution may be different. Ministry of Foreign Affairs (MAE) The Ministry of Foreign Affairs is responsible for organizing and numbering the polling stations abroad and publicizing the numbering of each polling station abroad and the venues where the voting is to take place. They also provide for the security of the polling stations abroad, as well as the materials and ballots needed for the conduct of the election. This information is posted on the Ministrys webpage and on the webpages of diplomatic representatives. The Ministry provides for the control stamps for polling stations abroad. The Ministry pays for all costs related to the election from their budget. The Ministry makes proposals to the PEA for the accreditation of foreign observers as well as of the foreign media delegates. Special Telecommunications Services (STS) For an election, this agency provides the special communication services and equipment, renting it from public operators of infrastructure, elements for communication services, for creating specific applications and for operating the data gathering system regarding the participation at the polls needed by the CEB, the CEJ, the district bureau of Bucharest, and the bureaus for polling stations abroad. This agency pays for telephone lines, local data communication connections for special telephony and data communication services required by the bureaus, and the amounts needed to organize a computer system for determining voter turnout on Election Day. General Secretariat of the Government (Genl Secy) The General Secretariat provides the headquarters of the CEB through the agency of Ministry of Culture, Religious Affairs and National Heritage. The Secretariat also provides for the budget of the National Institute of Statistics. Other Agencies, Ministries, or Branches of the Ministries Central Technical Commission (CTC) The commission consists of the President, Vice-Prime Minister, and Minister of Administration and of the Interior, and various other members of the government and Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 44 of 137 Ministries that have some responsibility in the election. The central technical commission oversees all aspects of the election process and reports to the Government on the progress of the planning and various stages of the upcoming elections. The design of the commission is found in the published decision of the government for each election. County (Judete) Technical Commission (JTC) The commission consists of the county prefect and the sub-prefects and other agencies that have a responsibility in the election. This group reports to the central technical commission on a regular basis. The formation of the county technical commission is found in the published decisions of the Government for each election. 3.15 Election Processes During an Election The flow of the processes executed During an Election includes the following steps each one is more fully described in the Task2 deliverable attached to this document. ORDERING THE ELECTION ELECTION BUDGET PROCESS POLLING STATIONS PROCESS ELECTION MATERIALS PROCESS o Electoral Lists of Voters o Stamps control of voted stamps o Ballots And Other Items Election Bureaus Process o Central Election Bureau (BEC) o County-Level Electoral Bureaus o 1-County Electoral Bureau (BEJ) / 2-Bureau of the Constituency o Electoral Bureau for District of Bucharest (EBDB) o Elector Bureau for Polling Stations Abroad (EBPSA) o Electoral Bureau of Polling Stations (EBPS) Voting Processes o Pre-Election Day Processes o Election Day Processes o Election Day Process Special Ballot Box Counting Ballots o EBPS Counting and Certifying Process o BEJ Counting and Certifying Process o BEC Counting and Certifying Process o Tabulation of Unofficial Votes and Reporting Estimated Turnout by Means of Technology Observation of Elections Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 45 of 137 3.15.1 PROCESS MAPS To accompany and illustrate the process narratives above, process maps were created depicting a role interaction network of the generic election process in use in Romania. For further details on these process maps see the attached Task2 Deliverable. 3.15.2 Variances for the Four Types of Elections For the four different types of elections, the exceptions, variances, and activities special to each type of election are described in this section. These include responsibilities of all ministries and levels of the Romanian government participating in the elections process. For the AEP, roles will be broken down to the department level. For other ministries, they will be identified at the ministry or local entity level only. There are four types of elections that may occur: Presidential Parliamentary Local European Union - Parliament The following table represents a summary of the major differences between the four types of elections. Category Presidential Ro. Parliament EU Parliament Local Elections Order of Election 45 day 90 days 90 days 75 days Candidate filing deadline with central election bureau 30 day 60 days Candidate filing deadline with electoral bureau of constituency 40 day 40 days Total budget appropriation (in thousand lei) 151,932 100,000 98764 66,000 PEA budget (in thousand lei) 9,828 3,841 5,447 465 Terms of office 5 years 4 years 5 years 4 years Uninominal election yes Mayor, President of county Majority election yes Mayor Plurality election President of county council Proportional voting Distribution of mandates allocated by proportional representation un a uninominal college D'hondt method Council mandates Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 46 of 137 Category Presidential Ro. Parliament EU Parliament Local Elections Use of special polling locations yes Yes Members of CEB other than judges and PEA 10 of political party or political formation 12 of political party or political alliance 10 of political party or alliance 7 judges of High court (rather than 5) and 11 members for political parties or alliance Use of complementary list of Electors yes Special lists of Electors (community voters) Yes Additional lists of voters referred to as a table yes yes yes 3.16 As-Is Romanian Election System Process Between Elections This section describes the ongoing AEP processes Between Elections that are declared by the government. They are described for functions performed by the AEP (only). Other ministries may also participate. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 47 of 137 2.4.3.1 Generic Election Process - During Elections, As-Is 0-High-Level Process View AEP BEJ BEC MAE INS 0 - Govt Decision to Set Election Date 2-Polling Station Process 3-Election Materials Process 4-Election Bureaus Process 6-Election Day Voting Process Between Election Process Entry Point VisioDocument Offical Gazette Publication Ballots Training 6/7/2011 6:03 PM STS Runoff Needed? N Y Elected Officials Start/Stop Hi-Level Process (column is Leadership Role) Process Step (column is Leadership Role) Column Indicates Contributor Role to Process Process Step Output Document Database KEY Prefecture City Hall Polling Station Voter Stamps Protocol 8-Post- Election Day - Counting & Certifying Process Court Candidates X X X X X X X X X X X X X X X X X X 1- Election Budget Process X X X X Budgets Election Dept. X Genl Secy X X X X Delimited, Secured, and Numbered Polling Station Locations X X X Exit Point Funds Updated Voter Lists Certified Voting Results Ministry of Administration and Interior 5-Pre- Election Day Voting Process Secured PS Voted Ballots X X X X X X X X X X 7-Observers & Reps per Law, approved by Appropriate Organization: Internal Reps from Media & Non-Govt Orgs External Reps External Observers Media X Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 48 of 137 3.16.1 Logistics MAIN DUTIES 1. Logistics for conduct of future elections 2. Creating and submitting schedule of elections 3. Plan for security regarding polling stations and ballot papers 4. Ensuring funds for replacement of logistics 5. Keeping lists of vacancies for future elections SECONDARY DUTIES 1. Creating and monitoring budget for AEP. 2. Adopt decisions and rules regarding the conduct of elections. 3. Creating or enhancing election laws. 4. Creating drafts for expenditures regarding elections. 5. Approval of seats for various election boards. 6. Post-Election report to Parliament and President. 7. Creating or enhancing training materials. 8. Approval of seats for President and Vice-President of polling stations. For further details on this topic see the attached Task2 Deliverable. 3.16.2 Campaign Finance MAIN DUTIES 1. Prepares annual plan for controlling the financing of political parties and campaigns 2. Proposes sanctions in response to campaign violations 3. Elaborates proposals on improving control of political financing 4. Performs annual inspections according to the objectives of the plan 5. Carries out inspections regarding suspicions of violations and publishes results SECONDARY DUTIES 1. Adopt decisions and rules regarding the conduct of elections. 2. Creating or enhancing election laws. 3. Creating and monitoring budget for PEA. 4. Calculates monthly public subsidies for political parties. 5. Approval of seats for various election boards. 6. Post-Election report to Parliament and President. 7. Prepares annual report regarding AEP activity. 8. Creating or enhancing training materials. 9. Approval for seats for polling stations. For further details on this topic see the attached Task2 Deliverable. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 49 of 137 3.16.3 Legal MAIN DUTIES 1. Conduct research and evaluations for the improvement of elections 2. Adopt decisions and rules regarding the conduct of elections 3. Creating or enhancing election laws 4. Monitors the submission for approval all draft laws by other Ministries SECONDARY DUTIES 1. Prepares the annual plan for controlling the financing of political parties and campaigns. 2. Proposes sanctions in response to campaign finance violations. 3. Elaborates proposals on improving control of political financing. 4. Creating and monitoring budget for AEP. 5. Creating drafts for expenditures regarding elections. 6. Post-election report to Parliament and President. 7. Creating or enhancing training materials. For further details on this topic see the attached Task2 Deliverable. 3.16.4 Budget and Human Resources MAIN DUTIES 1. Creating and monitoring budget for AEP 2. Calculates monthly public subsidies for political parties 3. Creating drafts for expenditures regarding elections SECONDARY DUTIES 1. Proposes sanctions in response to campaign finance violations. 2. Post-election report to Parliament and President. 3. Prepares annual report regarding AEP activity. 4. Organizing bids for election computer software. For further details on this topic see the attached Task2 Deliverable. 3.16.5 Regional Branches MAIN DUTIES Duties from other departments to Regional Branches: 1. Logistics for conduct of future elections 2. Plan for security regarding polling stations and ballot papers 3. Insuring funds for replacement of logistics 4. Keeping lists of vacancies for future elections 5. Elaborates proposals on improving control of political financing Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 50 of 137 6. Performs annual inspections according to the objectives of the campaign finance plan 7. Carries out inspections regarding suspicions of violations and publishes results 8. Adopt decisions and rules regarding the conduct of elections 9. Creating or enhancing election laws 10. Creating and monitoring budget for AEP 11. Creating drafts for expenditures regarding elections 12. Prepares and exercises programs for illiterate or disabled voters 13. Monitoring procedures regarding delivering of the voting cards 14. Creating or enhancing materials for voters 15. Approval of seats for various election boards 16. Post-Election report to Parliament and President 17. Prepares annual report regarding AEP activity 18. Creating or enhancing training materials 19. Approval of seats for polling stations For further details on this topic see the attached Task2 Deliverable. 3.16.6 Foreign Relations MAIN DUTIES 1. Prepares English version of AEP website 2. Prepares and submits foreign relations plan SECONDARY DUTIES 1. Creating and monitoring budget for AEP. 2. Post-election report to Parliament and President. 3. Prepares annual report regarding AEP activity. For further details on this topic see the attached Task2 Deliverable. 3.16.7 Studies and Monitoring MAIN DUTIES 1. Creating or enhancing studies of the election process 2. Prepares and exercises programs for illiterate or disabled voters 3. Monitoring procedures regarding delivering of the voting cards 4. Prepares informational report regarding elections for voters and other interested parties 5. Monitoring procedures for permanent electoral roles 6. Approval of seats for various election boards 7. Post-election report to Parliament and President 8. Prepares annual report regarding AEP activity 9. Creating or enhancing training materials Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 51 of 137 10. Creating or enhancing materials for voters 11. Approval of seats for polling stations SECONDARY DUTIES 1. Adopt decisions and rules regarding the conduct of elections. 2. Creating or enhancing election laws. 3. Creating and monitoring budget for AEP. 4. Organizing bids for election computer software. 5. Certifying the computer program for use in elections. For further details on this topic see the attached Task2 Deliverable. 3.16.8 Electoral Statistics MAIN DUTIES 1. Formulates proposals for updating uninominal college 2. Ensuring the process to synchronize voter rolls between town halls and the courts SECONDARY DUTIES 1. Adopt decisions and rules regarding the conduct of elections. 2. Creating or enhancing election laws. 3. Creating and monitoring budget for AEP. 4. Post- election report to Parliament and President. 5. Prepares annual report regarding AEP activity. For further details on this topic see the attached Task2 Deliverable. 3.16.9 Communications and Public Relations MAIN DUTIES 1. Creating and monitoring budget for AEP 2. Prepares informational report regarding elections for voters and other interested parties 3. Post-election report to Parliament and President 4. Prepares annual report regarding AEP activity For further details on this topic see the attached Task2 Deliverable. 3.16.10 Information Technology MAIN DUTIES 1. Organizing Bids for election computer software 2. Certifying the computer program for use in elections 3. Maintain AEP website 4. Creating list for centralization personnel SECONDARY DUTIES Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 52 of 137 1. Creating and monitoring budget for AEP. 2. Adopt decisions and rules regarding the conduct of elections. 3. Creating or enhancing election laws. 4. Prepares English version of AEP website. 5. Creating drafts for expenditures regarding elections. 6. Post-election report to Parliament and President. 7. Prepares annual report regarding AEP activity. 8. Creating or enhancing training materials. For further details on this topic see the attached Task2 Deliverable. 3.17 Determine Needed Functionalities for RoEEMS We describe here the major functionalities and requirements omitted and/or needed to implement an electronic election management system in Romania according to our analysis. It served as a starting point and partial outline for the Feasibility Studys next deliverable in Task 3. To recap, the general purpose of the project is to study the feasibility of automating every aspect of electoral operations with the specific aims of reducing risks and costs, of maximizing productivity, of increasing efficiency, of enhancing transparency and of standardizing the election workflow. What follows is the description of the general requirements of an electronic elections management system and other additional solutions that should be integrated in order to optimize both electoral processes and PEA internal activity. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 53 of 137 The benefits of electronic electoral systems Electronic electoral systems offer multiple advantages over traditional paper-based voting systems reflected in the increased access of citizens to democratic processes and in encouraged participation: Reduced costs Electronic electoral systems reduce the materials required for printing and distributing ballots. Internet-based voting, in particular, offers superior economies of scale in regard to the size of the electoral roll: Increased participation and voting options - Electronic electoral offers increased convenience to the voter, encourages more voters to cast their votes, and increases the likelihood of participation for mobile voters. Additionally, it permits access to more information regarding voting options; Greater speed and accuracy placing and tallying votes - Electronic electoral helps to minimize the number of miscast votes. The electronic gathering and counting of ballots reduces the amount of time spent tallying votes and delivering results. Greater accessibility for the disabled - Because they support a variety of interfaces and accessibility features, electronic electoral systems allow citizens with disabilities-especially the visually impaired-to vote independently and privately. Flexibility Electronic elections can support multiple languages, and the flexible design allows up-to-the-minute ballot modifications. From the conducted analysis and interviews, key aspects regarding the electronic electoral system are the following: Ensure vote secrecy and privacy Electoral integrity & data accuracy: include security measures and independent environments to prevent malicious interferences from anyone, including hackers (external attacks) or system administrators with privileged access (internal attacks); Auditability: record any action in special encrypted and digitally signed files to detect and identify any manipulation attempts; Flexibility: the possibility to adapt to any electoral legislation and formats in order to better overcome electoral barriers and constraints; Results recording and consolidation: centralize the results provided by the polling stations, from different voting channels (such as poll-site voting (paper or electronic), postal voting or even Internet voting) and allows to consolidate provisional and final data; Moreover, the following key functionalities regarding electronic elections should be also addressed: Integration with the voter registration system Candidate and political party management Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 54 of 137 Ballot generation Polling place and voter list management Poll worker management Generating graphs and post-electoral analysis Multichannel dissemination (real-time online and through mobile devices) On the other hand, additional components, besides the electronic election management system, are required for optimizing both PEAs internal activity and the electoral processes: An electronic document management solution, including a knowledge management component focused on legal and regulatory changes; A centralized incident management solution for reporting and prioritizing incidents, with resolution history; A video-conferencing solution, enabling easy communication between PEA headquarters, branches and other places of interest; An asset management solution centered on the electoral process with 2 main components: human resources (Bureau Membership, BEC, BEJ, polling stations, similar to a CRM solution) and equipment; for example, for polling stations the following factors might be taken into consideration: Locations (ID Number, Address, Contacts, Election History), Logistics (Booths, Ballot Boxes), Voting Apparatus Integration (Programming, Calibration, Maintenance, Security); A project management solution customized on monitoring election tasks; besides the election calendars, this component will include an Election Calendar Calculator and a Runoff Calendar Calculator; A Portal integrating: o External perspective: general description of electoral processes, results, statistics, general information, legislature and dedicated sections for external users and institutions (that include basic document management facilities): Voting History: Electronic Pollbook, Election Day Voter Lookup at Polling Station by Public, Voter History record of moves and jurisdiction changes, Election History record of election participation; Political Parties Management including the possibility of uploading requested data and scanned documents; besides building and electronic archive of all reported data, this section will allow administrators to generate reports and balance sheets o Internal perspective: integration with the document management and incident management solutions and a collaboration component (ex. chat, mail, Q&A sections, wikis); Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 55 of 137 o E-learning module focused on: employee training (procedures and regulations, use of informatics systems, applications) and assessment; electoral officials: legislative and procedural; general public: electoral awareness; o Geographic Information System with the following minimum layers: L1: Geographic and Administrative L2: Traffic and physical addresses L3: Communications backbone, VPN tunnels, ISP coverage, IP addresses, traffic capabilities; L4: Constituencies / Colleges L5: Polling Stations L6: Population: domicile and, separately, INS statistics from census; L7: Integration with asset management solution; Alert management solution of all incidents and monitoring alerts, including email and SMS facilities; A dedicated call center during different elections; General ERP components - should be defined after all PEA internal processes are formalized; examples include, but are not limited to: o Campaign Finance Electronic Filing Inspection Tracking Violation Tracking o Election Budget Submission Ministries Agencies Prefects Mayors o Inventory o Election Supplies Ballot Quantity Calculation (Manual or Automated) Ballot Ordering (Polling Station by Polling Station) Poll Book Generation Supplemental Poll Book Stamp Ordering Moreover, based on the interviews and the observed facts, the following recommendations and improvements should be taken into consideration: Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 56 of 137 IT&C asset management and monitoring, with a centralized solution for deploying updates and patches; Due to the lack of specialized IT&C personnel, it is recommend to adopt one of the following solutions: a. Employ qualified and experienced personnel; this option is limited because of the low salaries in the public sector and of the blocked positions within PEA; b. Develop a framework agreement with a consultant for providing permanent support to PEA regarding all IT&C aspects: tenders, testing and acceptance, security, maintenance and support; Deployment of a centralized user management infrastructure (Active Directory and Certification Authority); Rebuilding the entire network infrastructure; Datacenter modifications: fire prevention, intrusion detection system, energy stabilizer, increased equipment autonomy: at least 4h at medium load for all servers and A&C climate achieved by extending UPS capabilities or by installing an electrical generator; Disaster Recovery site with corresponding procedures; Centralized and automated backup solution; Installment of physical access controls and of video surveillance; Fire protection installation for paper archive; A dedicated print center for high amount of prints; Outsourcing maintenance services and equipment for simplifying infrastructure administration; Alignment with ISO 9001, ISO 27001 and ISO 20001 standards. From another perspective, cultural change management should also be in place and programs and collateral should support the implementation of the EEMS, including: Pre-Implementation Cultural Assessments of Attitudes and Beliefs of EEMS: o Internal Romania o External Romania Research on Success or Failures for Similar Large Cultural Changes in Romania: o Democracy o Electronic banking o Personal Computers Change Management Program: o Media Campaigns, Focus Groups o Awareness, Education, and Personnel Training Post-Implementation Cultural Assessments of Attitudes and Beliefs Towards EEMS Implementation: Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 57 of 137 o Internal Romania o External Romania 4 Synopsis of Task3 Deliverable Functional Requirements Assessment In the previous task, we identified the high level EEMS needed functionalities. In Task 3, we performed a more detailed analysis identifying the system and application architecture, and defining the main functional requirements of an integrated election management system that will increase the efficiency of managing Romanian local and national elections. The main purpose of the projects Task2 was to describe the current Romanian electoral system processes as well as the internal PEA organization processes which were called AsIs Process. In Task3, we have developed the To Be Process based on the EEMS architecture and functionality. The To Be Process diagrams, actions and workflows represent a high level system design which can be easily used as input to a process modeler tool allowing an easier and faster solution implementation. This document is a Technical Analysis Report and includes: RoEEMS Project concept EEMS Requirements analysis and design criteria Alternatives to most of the system components System architecture, including a data architecture Prioritization of the core modules and functionalities Concept of system operation System specifications Estimated Cost Project Concept The Romanian Permanent Electoral Authority (PEA) must address several deficiencies in the current Romanian electoral process. In particular, allegations of fraudulent or suspicious voting cases have been reported by the media and watchdog organizations, and have become a major political issue. Key issues include: paper-based voting lists that do not permit the PEA to prevent multiple or illegitimate votes from being cast; paper-based vote counting processes that are not transparent or timely, and ad- hoc election planning that results in inefficient resource utilization. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 58 of 137 Areas the PEA is currently examining to improve the electoral administrative process include: Developing an electronic electoral register (database) of citizens with the right to vote and a means to effectively guard against multiple voting and other types of illegal voting (such a database is mandated by the European Union); Improving the vote casting/counting process by means of electronic voting, to make vote counting faster and more reliable, while improving transparency; Developing a call center for technical and administrative support of the electoral process; Improving training and communication among the personnel involved in the electoral process, possibly by means of e-Learning and Portal functionalities. Developing a remote voting functionality for citizens living abroad. The objective of this project is to provide the PEA with a Romanian nationwide, election laws compliant, Electronic Election Management System. Our feasibility study solution brings together a rich set of services, applications, data, and infrastructure to meet this objective. It is our experience that proposing a technical methodology as an integrated package approach, of processes and functions of Commercial off-the-shelf (COTS) and custom development software will provide value-added benefits to the overall EEMS software development life cycle. At a technical level, this project will help the PEA determine its national-level EEMS needs, including hardware, software, GIS, a Relational Database Management System, network management tools, security solutions, and communications equipment. The EEMS project will improve the technical and institutional capability of the PEA, leading to significant efficiency and effectiveness gains to the electoral process. It will decrease fraudulent and other illegal voting, create a faster and more reliable tabulation process, improve administrative and technical capacities, and will also allow for real time monitoring of the election process. In addition, the successful implementation of the EEMS will considerably improve the experience of Romanian citizens with the voting process and build a higher level of trust in election results. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 59 of 137 4.1 EEMS Architecture and Functional Requirements 4.1.1 High Level Business Architecture Figure 1 below depicts the main functional modules identified during Task 2 as being relevant to the overall EEMS Architecture. Besides grouping the modules on the 2 main types of PEA specific activities (operational and during elections), the diagram also classifies the modules based on the urgency of implementation in: critical, important and needed. An important aspect that needs to be presented resides in the fact that all operational specific modules will also play a support function during election, granting specific functionalities for an efficient process management and coordination, but also transparency of decisions / process and effective dissemination of results. Figure 1 EEMS High Level Functional Architecture EEMS CORE Critical Important Needed Operational Security & Audit Election Audit Election Monitoring Institutional Audit Institutional Monitoring E-Learning Platform - employee training: * procedures and regulation * informatics systems & apps usage * assessment - electoral officials: * legislature and procedures - general public * electoral awareness Project Management - Internal projects management - Monitor election tasks - Calendar Web Portal & Integration Component EEMS ERP Asset management Election Inventory & Supplies Campaign Finance Election Budget Submissions HR CRM for Bureau Memberships, BEC, BEJ, Polling Stations Presidents Internal Inventory 1 n ... Call Center User Management - LDAP - PKI Voter Registration System - Identification and authentication of voter - Electoral register* Election Configuration - candidate and political party management - ballot generation - polling place and voter list management - poll worker management - election contestation and resolution Electronic Voting System - Voting platform - Presentation of voting options - Selection of voting options - Confirmation of voting options - Casting the vote - Cast ballot verifiability - Close voting process Election Night Reporting Collaboration - Internal chat - Mail Electoral Data Records Management System Knowledge Management - Legal and Regulatory Changes - Voting History - Statistics & Reports - Evolution & Trends Operational Management System - incident management - service desk - resolution history - automatic prioritization Video Conferencing - Connection between PEA HQ and regional branches - Integration with other existing solutions / institutions Document Managament Information Workflow GIS - L1: Geographic and Administrative - L2: Population: domicile and, separately, INS statistics from census; - L3: Traffic and physical addresses - L4: Constituencies / Colleges - L5: Polling Stations - L6: Communications backbone, VPN tunnels, ISP coverage, IP addresses, traffic capabilities; - L7: Asset distribution and mapping HR CRM for Institution 1 n ... Unified Security Solution Results Consolidation Mandates Assignment Vote Counting Results Consolidation Reporting Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 60 of 137 Figure 2 Alternative EEMS Functional Architecture EEMS Portal GIS - L1: Geographic and Administrative - L2: Population: domicile and, separately, INS statistics from census; - L3: Traffic and physical addresses - L4: Constituencies / Colleges - L5: Polling Stations - L6: Communications backbone, VPN tunnels, ISP coverage, IP addresses, traffic capabilities; - L7: Asset distribution and mapping Electoral Data Records Management System Knowledge Management - Legal and Regulatory Changes - Voting History - Reporting - Analysis and Trends Information Workflow Operational Management System Incident Management Service Desk Knowledge Management User Interface Collaboration - internal chat - e-mail Video Conferencing - Connection between PEA HQ and regional branches - Integration with other existing solutions / institutions Electronic Election Management System Election Specific ERP Asset management Internal Inventory Election Inventory & Supplies Voter Registration System - Identification and authentication of voter - Electoral register* Electronic Voting System - Voting platform - Presentation of voting options - Selection of voting options - Confirmation of voting options - Casting the vote - Cast ballot verifiability Call Center Election Configuration - candidate and political party management - ballot generation & voter list management - polling place & poll worker management - election contestation & resolution - calendar - monitor election tasks Results Consolidation Mandates Assignment Vote Counting Results Consolidation Reporting Security & Audit Unified Security Solution Audit Monitoring User Management Election Night Reporting Document Management E-Learning Platform - employee training: * procedures and regulation * informatics systems & apps usage * assessment - electoral officials: * legislature and procedures - general public * electoral awareness Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 61 of 137 Figure 3 presents the same functional modules as Figure 1, but breaks down the architecture on the 3 main layers of the elections process: central level (BEC), branch or regional level (BEJ) and polling station level. Figure 3 Hierarchical EEMS core model Data E l e c t i o n
A u d i t E l e c t i o n
M o n i t o r i n g U s e r
M a n a g e m e n t Central Voter Registration Election Configuration Results Consolidation Direct Recording Electronic (DRE) / Scanner Voting Mechanism Election Night Reporting Mandates Assignment Nationwide Results Consolidation Central Level (BEC) Branch / Regional Level (BEJ) Polling Station Level Results Consolidation Vote Counting Regional Results Consolidation STS dedicated lines / Internet connectivity Call Center Electronic Voting System EEMS Portal Voter Identification Local Voter List Regional Voter Registration Voter Registration System Vote Counting C o l l a b o r a t i o n A s s e t
M a n a g e m e n t STS Partial Mesh Communications Backbone Reporting Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 62 of 137 In addition, Figure 4 presents a user-centered model, with functionalities grouped around the main user categories: citizens, PEA internal and other institutions involved in the electoral process. Figure 4 User Centered Model The complete Task3 Functional Requirements Assessment document, attached to this document, provides a fine-grain description of each of the requirements named in this summary. 4.2 EEMS Core Functionalities This section identifies the functional requirements needed to implement an electronic election management system in Romania according to the analysis performed during Task 2. To recap, the general purpose of the project is to study the feasibility of automating every aspect of electoral operations with the specific aims of reducing risks and costs, of maximizing productivity, of increasing efficiency, of enhancing transparency and of standardizing the election workflow. Therefore, this chapter describes the functional requirements of an electronic elections management system and other additional solutions that should be integrated in order to optimize both electoral processes and PEA internal activity. E-Learning Platform - employee training: * procedures and regulation * informatics systems & apps usage * assessment Project Management Content Management Operational Management System Video Conferencing GIS Public User - Citizen PEA Internal Other institutions involved in elections Full ownership of Collaboration E-Learning Platform - electoral awareness E-Learning Platform - electoral officials: * legislature and procedures - general public * electoral awareness Limited Project Management Functionalities Partial Access to Collaboration Suite and Limited Access to EDRMS resources Integration with Video Conferencing Incident Reporting Limited Access to GIS layers EEMS Core Inspection of limited ERDRMS resources PEA ERP Module & Asset Management Institutional Specific ERP Critical Important Needed Electoral Data Resource Management System Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 63 of 137 Additionally, by merging and concentrating multiple international standards, the EEMS must meet the following requirements: preserves the secrecy of the ballot; is suitable for the purpose for which it is intended; operates safely, efficiently, and accurately and complies with the error rate standards of the voting system standards; is safe from fraudulent or unauthorized manipulation; permits voting on all offices and measures to be voted on at the election; prevents counting votes on offices and measures on which the voter is not entitled to vote; prevents counting votes by the same voter for more than one candidate for the same office or, in elections in which a voter is entitled to vote for more than one candidate for the same office, prevents counting votes for more than the number of candidates for which the voter is entitled to vote; prevents counting a vote on the same office or measure more than once; capable of providing records from which the operation of the voting system may be audited. Regarding the proposed EEMS architecture, the main requirements for using an electronic system in Romanian electoral processes are: Trust from all the stakeholders; User-friendliness; Accessibility Availability Scalability Flexibility When defining requirements for such a solution, three main components must be taken into consideration: The legal and administrative requirements The requirements about the technology that would be used The requirements about the professional services to be provided by the supplier to support PEA in the electoral process. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 64 of 137 4.3 Electronic Voting System Design Alternatives High level descriptions of the design alternatives are provided here and the full description can be found in the attached Task 3 deliverable. A Direct-Recording Electronic (DRE) voting machine records votes by means of a ballot display provided with mechanical or electro-optical components that can be activated by the voter (typically buttons or a touch screen); that processes data by means of a computer program; and that records voting data and ballot images in memory components. After the election it produces a tabulation of the voting data stored in a removable memory component and as printed copy. The system may also provide a means for transmitting individual ballots or vote totals to a central location for consolidating and reporting results from precincts at the central location. An alternative to a direct-record electronic voting machine is to use the optical scan system, which is a paper-based system with marking pencils. In this system, there are several ways to configure the process. In most cases, each polling station is equipped with an optical scan machine. Each voter will deposit his or her ballot directly into the scan machine. If there is an over-vote, the machine will notify the voter and he/she can take the opportunity to obtain a second ballot to correct the mistake or chose the option to accept the ballot as is. There is an option that can be turned on that will notify the voter that there is a race that has not been voted. Many times, voters do not vote their down ballot and therefore, there is usually a blank vote. If the option to notify the voter of an under-vote on their ballot is active, this notification may slow the process down in the polling place. An alternative to setting up voting at Embassies is to provide voting by mail for Romanian citizens. These citizens would apply for a ballot with the Mayor of their residence. They would be required to send all proper information to identify the person including a copy of their unique issued identification card. The ballot would be required to be returned to the jurisdiction no later than 9:00 pm on election day so those votes could be included in the unofficial count. The application for a ballot by mail would also have the voters signature on the request. The voter would also sign his signature on the envelope used to return the ballot. There would be a group of people, same type of qualifications of workers at the polling stations, to compare the signatures on the application and the envelope to determine it is the same person. These ballots could be regular paper ballots or optical scan ballots that could be loaded into the scanner once the ballot was qualified. This option must be approved by the Ministry of External Affairs and must be included in the electoral law as a viable alternative for voting. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 65 of 137 There has been a new practice in the United States that allows vote centers to be established in elections. There are different requirements for these vote centers depending on the election laws and the type of election. The concept for this process is to reduce the number polling stations established for the election and it also allows all voters in the jurisdiction to vote at any location on Election Day. For this process to work most efficiently, a DRE system is necessary as well as real-time online voter registration. The DRE is necessary in case there are different vote choices depending on the jurisdiction the voter lives. Online voter registration will prevent voters from going to multiple locations and voting because the election worker would have information automatically that the voter voted at another location. Further, we present other existing alternatives for voting: For telephone voting, voters call an unpublished phone number provided by the election official conducting offsite voting for Romanians living outside the country. Voters will securely authenticate themselves providing unique identification number, provide other secure numbers and other information such as birthdates that could clearly prove the person attempting to vote via internet is in fact a qualified voter. Internet voting has the same type of qualification of voter as telephone voting. This system will be secure and provide an end-to-end data encryption at all times and provide the secrecy of both voter identity and his/her voting preferences. The use of fax machines to deliver ballots to voters and return ballots to the election officials has been used for several years in the United States. The argument is that fax is not readily available to voters who may be serving in the military in a combat zone. The other argument is to return a ballot by fax, the voter is giving up his secrecy of his vote. However, the mail delivery service is many remote areas do not afford time to return the marked ballot in a sealed envelope via mail. 4.4 EEMS Process and Information Flows ORDERING THE ELECTION This is the starting point for the During Elections processes and is the same for both As Is and To Be processes. The Government determines the election date by decision for all 4 types of elections. 1-ELECTION BUDGET PROCESS Once the budget has been authorized by government decision, the departments in all concerned ministries prepare draft budget proposals, which are collected at the ministry level, and are submitted, to the Finance minister. When the approved budgets are received at the ministries, funding requests can be submitted. Upon receipt of funds, each ministry can execute the processes they perform for each type of election. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 66 of 137 In the PEA, the IT department can begin negotiations or procurement with vendors for the purchase of software and technical services necessary for the election. The time frame for purchasing software for programming, notifying the parties of the software, certifying the software prior to the election, and testing the software before the election, is a very short time frame. The software must summarize the data, provide reporting services, and calculate algorithms, accurately and quickly. If in the As Is process the IT department usually is on a rush as 20 days after receiving the software is not enough to analyze and develop the programs, in the new To Be Processes this task will be easily handled within a couple of days. To Be Process All members of the government needing to submit preliminary budget for an election can submit these preliminary budgets within the EEMS system. These preliminary budgets, after submission, can be routed to the appropriate approvers at each step while keeping submitters apprised of the progress of their submission including approval or reductions to the budget. 2-POLLING STATIONS PROCESS This process is generally about readying the thousands of polling stations for use in an election. The first step is to identify and number them. Romanian law describes the population requirements of polling stations as well as the distance between polling locations and their establishment in the communes, villages, towns, and municipalities of Romania. Generally, the polling station locations are in schools and other public buildings, and are used in all elections in the territory unless the location is unusable. The mayors, in general, determine the polling locations to be used in elections. The prefects number the polling stations, report that information to the PEA, and advertise the polling station locations to the public. To Be Process The EEMS system can assist in the polling stations with regard to assigning tracking numbers and, with the help of GIS system, locating and tracking the actual locations of current and prospective polling locations. Change management on the system can also be instantaneous. When a polling location is changed at the local level all pertinent parties would be updated via e-mail or system notification. 3-ELECTION MATERIALS PROCESS This process is generally about readying all the necessary materials needed to run an election, which include Ballot Formats, Lists of Voters, Control and Voted Stamps, and other items. Electoral Lists of Voters Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 67 of 137 The lists required for an election include: the permanent list; the complementary list; the special list; the additional list of electoral voters. Copies and extracts of those lists are prescribed by proposal of the PEA, and from adoption of the Government by decision. Not all lists are applicable for all elections. For all elections, the Mayors of the municipalities, towns, villages, and communes have the responsibility to keep the electoral rolls. Citizens register with the police when they move to a municipality, town, commune, or village, and the sheriff then gives the information to the mayor. The mayor sends the data to the National Register of Persons who enters the data and keeps national records. The National Centre for Managing Databases processes the voters included in the National Register of Persons records, then publishes and sends to the Mayor a revised permanent list of electors for the election. These lists are provided free of charge. The mayor uses other resources such as death certificates, marriage license, birth records, and various court documents to maintain the accuracy of the permanent rolls. Once a corrected list is received from the National Register of Persons, the list is signed by the mayor and secretary of the administrative-territorial unit, by the head of the county community public service of persons records, and by the head of the territorial structure of the National Centre for Managing Databases regarding the persons record. One copy is retained by the mayor and one copy is given to the court of law in the territory. Updates are made by the mayor and the community of public service of persons records. With the new As Is process the Voters have the opportunity to verify their information and make any corrections. Within forty-eight hours of making any corrections, additions, or omissions, the mayor sends the changes to the National Centre for Managing Databases regarding persons records. Five days before an election, the agency sends back to the Mayor 3 complete copies including the additions, deletions and corrections. One copy is given to the president of the elector bureau of polling places two days before the election. This is the list to be used on Election Day to verify persons on the electoral rolls. One copy is kept with the Mayor and one copy is available for public inspection by voters. Romanian citizens who live in the territory covering the election and are 18 years of age and not otherwise disqualified from voting are entitled to be on the permanent elector rolls. The electoral lists are printed for a defined territorial boundary for voting in a particular election. The people who live in the territorial area of the polling station are included on this list. Voters must vote at the designated polling station for their location of residence. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 68 of 137 The PEA proposes the design and content of the permanent list for all elections and the law sets out the organization and information that is to be included in the list. The Government adopts that form in a decision by the government. There is an additional list of electors for elections. These are people who are qualified to be on the permanent list but for some reason are not on the list. This list is for people who are voting in a different territorial unit other than the one where their name is printed. Once the voter shows the proper identification that indicates the residence is located in the polling station where the voter is offering to vote, the voter is added to the additional list. To Be Process - all the lengthy data entry process will be performed once and after all input, lists of voters can be searched, found and printed from the EEMs system at the appropriate levels while still being updated. Stamps The manufacturing of the stamps of the county electoral bureaus, and the control stamps of the polling stations are carried out through the offices of the prefects. The Ministry of Foreign Affairs is responsible for the stamps of polling stations abroad. The voted stamps are manufactured by the Autonomous Rgie. The stamp of the CEB is made by the Ministry of Administration and Interior. In the new To Be process these stamps can de designed, real time deployed on the polling stations and using sophisticated security encrypted algorithms electronically validated and approved by CEB. Ballots and Other Items By decision, the Government also determines: the candidate papers to be filed for places on the ballot upholder lists appropriate candidate statements ballot papers for each election, and the design of the control stamps and voted stamps for all elections. The Government also approves the electoral signs for the political parties or alliances. To Be Process Candidate filing can be enhanced by the EEMS by various methods including online candidate filing if allowable, and the ability to retain candidate filing papers online. Ballots papers can also be designed online and that design can be distributed to all printing shops online. 4-ELECTION BUREAUS PROCESS Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 69 of 137 This process is generally about forming the various election bureaus that are necessary to administer the election under the guidance of the PEA. Central Election Bureau (BEC) This bureau is made up of 5 judges of the High Court of Cassation and Justice, the President and Vice President of the PEA, and depending on the type of election, a number of representatives of political formation. The bureau has technical working specialists provided from the Ministry of Administration and Interior, the PEA, and the National Institute of Statistics. These technical personnel are not actual members of the bureau. The CEB: AsIS Process Manual centralizes election results o To Be Process The EEMS system would centralize these results. AsIS Process Manual determines elected candidates for national elections and for parliament. o To Be Process After creation the EEMS system will validate which candidates were elected and/or eligible for a runoff. AsIS Process Manual sends election tabulations to the constitutional court to validate the results for President o To Be Process The EEMS system can forward all election results to appropriate parties AsIS Process Semi-Manual activities to organizes and to collect data to predict voter turnout throughout the day o To Be Process The EEMS can collect real time data and predict voter turnout during Election Day; All information is available real time to PEA during and after the election AsIS Process Manual resolves any discrepancies of voter collection or vote counting o To Be Process can automate the process of vote counting using automated OCR and counting appliances, multiple auditable numbering methods for paper and electronic counting Adopts decisions such as the protocol for political alliance Rejects electoral signs for the candidates and/or political parties or alliances. County-Level Electoral Bureaus 1-County Electoral Bureau (BEJ) / 2-Bureau of the Constituency If the election is for president or representative of the European Parliament, the county electoral bureau is established. For elections of local administrators or Parliament, the bureau of constituency is organized. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project This bureau has a President, Deputy and depending on the election, a number of representatives of political formations. The type of election will determine how the Page 70 of 137 This bureau has 3 judges from the Court of Law and is determined by a drawing, a representative from the PEA nominated by the PEA, and representatives of political formation. This bureau monitors and ensures unitary application and observance of provisions of law and the decisions of the CEB. Using the To Be new processes they will also: Train the Presidents of the polling stations via e-Learning module Using the EDDistribute ballot papers, control stamps, stamps marked voted, and other material required to conduct the election. Centralize the results of vote counting and submit the statements of votes to the CEB Adopt decisions necessary to carry out duties of the election Electoral Bureau for District of Bucharest (EBDB) This bureau has the same construction as the county electoral bureau. For purposes of discussion, each time the county election bureau or bureau of the constituency is mentioned; it also means the electoral bureau of the District for Bucharest. Elector Bureau for Polling Stations Abroad (EBPSA) Polling stations are established for Romanian citizens living abroad. These stations are usually at the embassies in other countries. The Ministry of Foreign Affairs is responsible for establishing these locations. This bureau has 3 judges sitting on the Bucharest Court of Law, 1 representative from the PEA, and representatives of political formations that propose candidates. This bureau monitors and ensures the unitary application and observance of legal provisions about elections. To Be Process - the bureau will provide: Training of presidents of polling stations abroad via e-Learning module Using the ERP asset management module will validate the manual and electronic distributions of ballot papers, controls stamps, stamps marked voted, and other material necessary, to the presidents of the polling stations through the agency of Ministry of Foreign Affairs EEMS will insure real time centralized results of automated vote counting and the sending of statements of vote to the CEB. Electoral Bureau of Polling Stations (EBPS) Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 71 of 137 representatives of the parties or political alliances are determined. There must be 5 members of this bureau in order to operate. The President and Deputy are citizens who can vote. They cannot be affiliated with any political party nor can any member representing the PEA. To Be Process - the prefects of the county submit in the EEMS the names to the PEA which will be validated by the system prior to the electronic approval of the President and deputy of the polling stations. The Polling Station President receives supplies for the conduct of the election which are allocated using the EEMS ERP asset management module. These include ballot papers, control stamps, voted stamps, various electoral lists, and the forms to complete after the counting of votes. The supplies shipping and handling will be prescribed in the ERP by the PEA logistics Director and eventually will be sealed and guarded until Election Day. The Bureau also can model in EEMS the workflows for the following To Be processes: Conducts elections for the polling stations Solves objections at the polling stations Counts and records votes in the statement of vote Discharges other duties required by law Electronically monitor track and report all statements of vote, voted ballots, null ballots, unused ballots, and the various lists of voters, tables, and all supplies of the election to the county election bureau / bureau of constituency. 5-VOTING PROCESSES These processes are about the pre-election activities that take place immediately before Election Day, and those that take place on Election Day. Pre-Election Day Processes Voting booths, ballots boxes, and stamps marked voted are distributed proportional to number of people on the permanent list, and are provided by the EEMS mayor portal and/or the prefect portal. The day before an election, the electoral bureau of the polling station meets at 6:00 pm at the polling station to order all measures necessary to ensure order and fairness for the election. They will be notified via EEMS collaboration center of any changes form the normal approved and distributed schedule. In addition, between 6:00 am to 8:00 pm the President receives requests for voting by persons who cannot attend the polling station and need to use the special ballot box procedures. Persons who request to use this procedure must submit a medical or other Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 72 of 137 document to prove this necessity and this can be provided in advance electronically via the Public Voter Portal. During this time, the President also inspects the inside and outside of the polling station for any and all electoral propaganda or political signs. If any are found, the president removes them and updates the pooling station status in the EEMS. The Mayor supports the polling station president and sets up a watch post around the voting premise. When the president leaves the polling station, the president seals the entry into the voting premise by affixing the control stamps or a paper tape. The president of the polling station takes the control stamps and stamps marked voted with him/her upon departure. Election Day Processes On Election Day at 6:00 am, the president checks the ballot papers and ballot boxes, completes the report of the number of voted stamps received, number of persons on the permanent rolls and any other electoral lists, and the number of ballots received. The president ensures that the last page of each ballot paper is stamped. At 7:00 am the polling stations are open for voting. The voter must provide the government issued identification prior to voting. If the voter does not have the proper identification, he/she is not allowed to vote until such time as the document is produced. Depending of the type of the voter Identification Card this will be scanned to a reader or visually validated by a real time online request to the Voter Registration system or to a local saved offline database. The voter signs next to his name on the list and the signature image copy will be loaded to the EEMS database. The voter gets a ballot and a stamp. If the voter votes for a candidate by mistake on the ballot paper, they can have one more ballot not deposited the ballot paper into the ballot box. The voter folds the valid ballot and deposits it into the ballot box. The voter then takes the voted stamp back to the election worker to get their identification back, and leaves the polling station. Thus a big advantage of To Be Process The voter ID can be checked online for veracity and the voters voting history is recorded immediately precluding this voter from voting multiple times at other locations. The EEMS system could also include DRE machines for casting of the votes as well as holding of the cast votes until the appropriate tabulation time. Persons who cannot vote by themselves shall have the right to call a companion they choose to assist them with marking the ballot. This person cannot be from the observers or members of the bureau of the polling station. At 9:00 pm the polling station closes. Voters can vote if they are inside the polling station room where voting is being conducted, rather than elsewhere in the entire building. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 73 of 137 To Be Process The DREs are programmed to close at the appropriate closing time unless extended by the Polling Station President to allow voters in the polling station at the closing time to complete voting. Accredited observers can remain in the polling station after they are closed to observe the counting of the votes and the completion of the statement of votes. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 74 of 137 Election Day Process Special Ballot Box This process requires that voters who cannot attend a polling station on election day to make application at the polling station the day before the election to be put on the special ballot box list. Proof of a medical or their condition is required for this service. On Election Day, two designated polling station workers will visit each voter on the special ballot box list and allow them to vote using special processes. The Special Ballot Box will be returned to the Polling Station for its ballots to be included in the regular vote count for that polling station. To Be Process A separate DRE can be used for this process traveling from voter to voter allowing vote secrecy with easy tabulation at the end of the day. 6-COUNTING BALLOTS This process is generally about counting the ballots and tabulating the results at each level of the bureaus, starting at the polling stations, and passing the outputs to the next tier bureau until the results can be certified by a court. EBPS Counting and Certifying Process All operations of the counting of the ballots are done in the presence of the electoral bureau of the polling station. Before the ballots are counted, the president checks the seals on the box to make sure they are intact. The president then seals the slot of the box. The voted stamps are then sealed in an envelope. If there are any voted stamps missing, the president makes a notation on the statement of vote. Unused ballots are annulled and the number is recorded. The number of rejected ballot papers, number of persons on the permanent rolls, number of persons voting by counting the signatures on the rolls and on the tables on the appropriate form are recorded on the statement of vote. The ballot box is then unsealed, the ballots are unfolded. The name of the candidate that receives the vote on that ballot is announced and that ballot paper is placed in stack for that candidate or political party or alliance. All observers in the polling station are entitled to view the ballot paper. Once all ballot papers are announced and stacked, they are then counted. The number of rejected ballots per candidate and the number of votes received are recorded in a separate table. Any discrepancies in the number of ballots received, voted, null votes or stamps used shall be recorded in the minutes. The president completes the statement of vote in triplicate. The president and all members of the polling station sign the statement of vote and affix the control stamp of the bureau. One copy is posted in the polling station. The other 2 statements of vote are delivered to the appropriate election bureau together with the Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 75 of 137 rejected and contested ballot papers. This constitutes a stamped and sealed file that is accompanied by the control stamp. The permanent electoral roles and tables, together with voter statements regarding the need to have a ballot paper delivered to them at home, constitute another file. They are delivered to the designated election bureau under military guard. The statement of vote from the polling station abroad is transmitted electronically to the elections bureau of the polling stations abroad. If there are discrepancies in the statement of vote, the president of the appropriate election bureau asks the president of the polling station bureau to make corrections. The election bureau has 24 hours to file reports of the statements of vote to the court of law. To Be Process All cast votes can be held electronically and counted either at any point in the tallying process. The tabulated cast ballots can then be printed on a result tape or the cast ballots records can be sent directly to BEJ via electronic method immediately after the polls close. BEJ Counting and Certifying Process The appropriate election bureau fills out a statement of vote after all settlements of contestations of total numbers are settled. Then the statement is signed by members of the bureau. The statements of votes along with other records are delivered to the central electoral bureau under military guard no later than 48 hours after the election. To Be Process All paperwork including statement of votes and contestations can be forwarded to the CEB via electronic methods. BEC Counting and Certifying Process The Central Electoral Bureau completes the statement of vote showing the final information received from each bureau, the bureau of polling stations abroad and the 6 bureaus from the district of Bucharest. This information then goes to the constitutional court 24 hours later under military guard along with all other documents received by the Central Electoral Bureau. The Central Electoral Bureau files copies of the permanent electoral roles and tables to the PEA. To Be Process All information in this process can also be forwarded to the appropriate partys real time via electronic methods. TABULATION OF UNOFFICIAL VOTES AND REPORTING ESTIMATED TURNOUT BY MEANS OF TECHNOLOGY Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 76 of 137 The PEA has the responsibility to: provide computer services for the purchase of software for reporting returns approve programming for that purpose before an election, coordinate services between the telecommunication department and the National Institute of Statistics department who assists with reporting election results, and to assist the county technical bureau and the central election bureau. The National Institute of Statistics provides the necessary number of statisticians, computer data processing specialists, and technical support staff, plus the necessary equipment and the computer system used in the monitoring and performance of technical operations for establishing the results of the elections. They also ensure the training of the personnel involved in performing technical operations for establishing the results of the elections. Generally, the hardware furnished by the National Institute of Statistics is not installed in all locations that will report results until after certification of the software. At least 7 days before the election, each piece of hardware installed is tested in each location. This includes the testing of the OCR scanner, transmittal of reports, and the printer. To Be Process EEMS will insure the integration of all the institutional election system modules insuring that the correctness of the election results would be tallied and could be forwarded from each succeeding level to the next approval level including a certification process at each level. Training of the personnel to handle duties would also be available online as well as real time help during the process either via a knowledgebase of instant messaging tools to a help desk. Certification of all equipment as required will also be tracked in the EEMS system for each of the 49 county election bureaus are established, 1 in each of the 41 counties, 1 for Romanian voters living abroad, and 1 bureau for the district of Bucharest, together with an additional 6 for purposes of transmitting the statement of votes to the CEB. Less technical assistants need to be stationed at each one of these locations for 24 hours a day before election and on Election Day as EEMS may interface with electronic surveillance devices, etc. The statements of vote from the polling stations will arrive electronically at the county election bureau around 10:00 pm. EEMS will help to perform a complex validation of the reports which will be securely transmitted via Virtual Private Network (VPN) to the central election bureau. The Bureau actually review the final result of the election provided by the EEMS and via an approval rules engine will certify and publish the official results which will also be published in the Official Journal 3 days after the election. The electronic management of the election will provide a huge reduction of the paper trail but there will Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 77 of 137 still be official papers with signature specimen during the whole electoral process that needs to be stored in the PEA archives. The technical equipment and material supplies for the CEB are provided by the MAI. The PEA with the MAI ensures the technical support apparatus necessary for operating the CEB is available. The technical support apparatus necessary for operating the polling stations abroad is ensured by the Ministry of Foreign Affairs together with the PEA. The Special Telecommunications Service provides the special communication services and equipment, the renting from public operators of infrastructure elements for communication services, for creating specific applications and for operating the data gathering system regarding participation at the polls that is needed by the CEAB, the county election bureau, the district election bureau of the Municipality of Bucharest, and the election bureau for polling stations abroad. To determine the turnout at the voting stations, a state of the art Call Center will be deployed to approximately 2000 polling stations throughout the country, and each operator is instructed to telephone the Central Election Bureau with the total number of persons that have voted at that location at the time of the call. The first calls are made around 10:00 am and continue until the polls close at 9:00 pm. The EEMS dashboard and reporting module will provide rich statistical data related to turnout based on the average turnout in each of the selected polling stations. 7-OBSERVATION OF ELECTIONS Various observers may be present at the polling location beginning at 6:00 am until the polls close and the ballots have been counted. This includes internal observers, representatives of foreign organizations, authorized representatives of the written press, and radio and television both Romanian and foreign. The EEMS system will enable PEA to register providing special IDs for the press, and any observers from foreign countries. 4.5 To Be Romanian Election System Processes Between Elections This section describes the ongoing AEP processes between elections that are declared by the government. They are described for functions performed by the AEP (only). Other ministries may also participate. 4.5.1 Logistics MAIN DUTIES using To Be Process Logistics for conduct of future elections The Logistics department, with help from regional branch Logistics personnel, conduct thousands of inspections each year to insure the materials such as ballot Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 78 of 137 boxes, voting booths and ballot transportation containers and other materials achieve at least minimum standards for future elections. Prepares proposals for ensuring the logistics necessary for the optimum development of elections; monitors the method of application of the measures in the domain, in the field, by local authorities, including the prefects. Keeps records of polling stations and electoral offices. Ensures national evidence of shortcomings regarding the logistics endowment. To Be Process Both the central Logistics department of the PEA as well as the regional branches would have access though the EEMS system to all forms and records for the inspection and monitoring the ballot boxes, voting booths, etc Also the proposals regarding logistics of future elections could be developed online with online statistics from past elections helping to shape the proposals. The EEMS would also track polling stations locations and electoral office locations. Creating and submitting schedule of elections The Logistics department submits, with other department, a proposed schedule of election events for upcoming elections. These proposals are used by other departments and the Parliament in establishing the date for the organization and conduct of elections. To Be Process The calendar of the election would be generated in the system and then can be appropriately modified for new decisions by the government. This calendar would track process progress and even notify owners of deadlines and progress or completion of antecedent tasks. Plan for security regarding polling stations and ballot papers The Logistics department with the specialized services from Project Management module develops a plan for protection systems and rules regarding polling stations, ballot papers and other specific documents. Ensuring funds for replacement of logistics The logistics department monitors using the EEMS financial specialized module the manner of obtaining, by installments, all funds necessary to ensure logistics for future elections. Via ERP asset management module they will assign, monitor and organize further inspections with the help of regional personnel as necessary to ensure that replacements materials have been procured for future elections. The system can project logistics for future elections and place requests in both budgetary matters and logistics matters replacement materials needed for future elections. Keeping lists of vacancies for future elections Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 79 of 137 Using the GIS module PEA will keep record of communes, towns, municipalities and districts of Bucharest Municipality where there are vacancies for the office of mayor, or where the local councils have been dissolved, and submitting proposals to the government for the setting up of the date for the organization and conduct of new elections. SECONDARY DUTIES using To Be Process Creating and monitoring budget for AEP using EEMS financial data Adopt decisions regarding the conduct of elections using the EEMS ruled base engine EEMS will allow the modeling and configuration of new election rules and workflows definition according to any election type law changes. Screen creation drafts for expenditures regarding elections. Online approval of seats for various election boards. Detailed on-demand Post-Election reports to Parliament and President. Continuously creation or enhancement of election training materials in e-Learning module. EEMS approval engine will manage the notification and approval of seats for President and Vice-President of polling stations. 4.5.2 Campaign Finance MAIN DUTIES Prepares annual plan for controlling the financing of political parties and campaigns The department for controlling the financing of political parties and electoral campaigns prepares the annual plan for controlling the financing of political parties and electoral campaigns which is discussed by the Consultative Board and approved by the President of the Authority. To Be Process - The system can be used to monitor and control the campaign finances of political parties and candidates. The forms needed for submission of this information is online and could be submitted either by the candidates and parties themselves or input by the PEA staff after receipt of paper records. Proposes sanctions in response to campaign violations The Campaign Finance department can propose sanctions regarding violations of the control plan. These sanctions can include monetary fines to the termination of party activities if the party is not meeting minimum activity standards set for in the plan. These proposals are then reviewed by the Consultative board and the penalties can then be sanctioned by the board. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 80 of 137 To Be Process - The system can track sanctions and forward these recommendations to the appropriate board members for approval or editing. Elaborates proposals on improving control of political financing The Campaign Finance department can create proposals for the improvement of campaign finance laws and guidelines for inclusion in future legislative improvements. To Be Process - The system can track sanctions and forward these recommendations to the appropriate board members for approval or editing. Performs annual inspections according to the objectives of the plan This department performs between 5,000 and 8,000 annual inspections, with help from regional personnel, of financial forms of all political parties and candidates both local and national with regards to objectives set forth in the annual plan for control. These inspections are normally completed within 30 days of submission with the possible extension to 45 days in the case of further documentation being requested and provided. Each inspection result is published in the Official Journal of Romania and on the PEA website. To Be Process - The system would make available to PEA inspectors and staff personnel all forms needed for this review, historical data, reporting templates and financial and accounting online library forms with intelligent input text capture. Carries out inspections regarding suspicions of violations and publishes results This department carries out 15 to 20 annual investigations regarding alleged violations of the law regarding the financing of political parties and electoral campaigns, based on information from other sources. Each of the investigations are completed within 1 week with possible extensions due to requests for further information. Each inspection result is published in the Official Journal of Romania and on the PEA website. To Be Process - The system would make available to PEA inspectors and staff personnel all forms needed for this review, allowing attachments and automated references to the laws articles and their sanctions. SECONDARY DUTIES using To Be Process Creating and monitoring budget for AEP using EEMS financial data Adopt decisions regarding the conduct of elections using the EEMS ruled base engine EEMS will allow the modeling and configuration of new election rules and workflows definition according to any election type law changes. Screen creation drafts for expenditures regarding elections. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 81 of 137 Online approval of seats for various election boards. Detailed on-demand Post-Election reports to Parliament and President. Continuously creation or enhancement of election training materials in e-Learning module. EEMS approval engine will manage the notification and approval of seats for President and Vice-President of polling stations. 4.5.3 Legal MAIN DUTIES Conduct research and evaluations for the improvement of elections The department for legislature and liaison with the Parliament can establish or participate in conducting research, evaluations, papers for the improvement of the Romanian electoral system according to legal regulations and practices within the European Union and Romania. To Be Process Information from Romanian elections would be available for this research online. Adopt decisions and rules regarding the conduct of elections This department can prepare legal improvements for improving the Romanian electoral system. All acts are subject to public scrutiny and debate to ensure decision transparency regarding any changes proposed to the election system. The department can also prepare draft decrees, decisions and orders of the President within the Election field. Creating or enhancing election laws The legal department can develop language regarding initiatives to amend or supplement the laws within elections in Romania. The department can participate presenting and supporting bills regarding election matters to Parliament. Monitors the agenda of committees of both Chambers of Parliament. The legal department can formulate draft responses to inquiries and questions addressed to the President of the PEA. Monitors the submission for approval all draft laws by other Ministries The legal department monitors the submission for approval and endorsement by the Ministries and other authorities all draft laws as they proceed within the legislative procedure until the law is either published in the Official Journal of Romania or until such a time that the proposal cannot be approved by the Legislative branch of Romania. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 82 of 137 SECONDARY DUTIES using EEMS Prepares the annual plan for controlling the financing of political parties and campaigns. Proposes sanctions in response to campaign finance violations. Elaborates proposals on improving control of political financing. Creating and monitoring budget for AEP. Creating drafts for expenditures regarding elections. Post-election report to Parliament and President. Creating or enhancing training materials. 4.5.4 Budget and Human Resources MAIN DUTIES Creating and monitoring budget for AEP To Be Process will use the ERP accounting module. Prepares the annual draft budget of the PEA and monitors its observance. Compiles from all other PEA departments budgets into the Permanent Election Authoritys budget. This department is responsible for the compliance with legal provisions on the use of funds included in the income and expenditure budget of the PEA. All budgetary items could be tracked in budget system of EEMS. Calculates monthly public subsidies for political parties The Budget department opens accounts for the formation of deposit for candidates for Deputy and Senator Positions. Reimburses, by law, the deposits of candidates for Deputy or Senator Positions. Pays, by law, to the budget, all deposits of the candidates for Deputy or Senator. This department calculates the amount of subsidy from the budget based on legal provisions in force. To Be Process - The system can track and calculate monthly subsidies for political parties as well as calculate whether the political party is still eligible for these subsidies. Creating drafts for expenditures regarding elections Offers proposals together with the Ministry of Public Finance and the Ministry of Administration and Interior, regarding draft budgets necessary for elections, other consultations and related actions. Receives internal PEA draft budgets from each pertinent department and creates a single PEA budget for submission. To Be Process - All departments within the PEA could submit budgets for upcoming elections in EEMS system and then PEA could forward consolidated budget to proper authorities for approval. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 83 of 137 SECONDARY DUTIES using EEMS Proposes sanctions in response to campaign finance violations. Post-election report to Parliament and President. Prepares annual report regarding AEP activity. Organizing bids for election computer software. 4.5.5 Regional Branches MAIN DUTIES Duties from other departments to Regional Branches: Logistics for conduct of future elections will use EEMS in all the To Be processes described below. Conducts inspections regarding the logistics of materials for future elections. The materials included in the inspection will be scrutinized against the EEMS database and the ERP asset management module which will include but are not limited to ballot boxes, voting booths and ballot transportation materials. There are 18,000 polling station materials that are inspected in rotation. Plan for security regarding polling stations and ballot papers Input regarding the security plan for the security of polling stations during elections and the transportation of ballot papers during the post-voting period. Insuring funds for replacement of logistics During logistic inspections replacement the regional branch can recommend replacement materials be acquired and then ensure that all replacement materials requested are in place previous to elections. Keeping lists of vacancies for future elections The Regional Branches can exchange online information regarding vacancies of pertinent local offices. Elaborates proposals on improving control of political financing The regional branch personnel can input proposals for the improvement of the control plan regarding political financing. Performs annual inspections according to the objectives of the campaign finance plan. Regional Branch personnel conduct inspections regarding the control plan for local parties, officeholders and candidates. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 84 of 137 The EEMS incident management module can trigger inspections regarding suspicions of violations and publishes results. Regional Branch personnel can conduct inspections when alleged violations of financing plan are suspected. Adopt decisions and rules regarding the conduct of elections. The Regional Branch personnel can have impact on the decisions and configure the EEMS engine rules regarding the conduct of elections. Creating or enhancing election laws The Regional Branch personnel can have input regarding any enhancements or improvements to election laws proposed by the PEA. Creating and monitoring budget for AEP EEMS will allow the Regional Branches to submit proposed budgets necessary to the successful implementation of their duties throughout the year which can be online approved by PEA accounting manager. Creating drafts for expenditures regarding elections The Regional Branches submit drafts for expenditures needed for the successful operation of their location within the specific election budget cycle. Prepares and exercises programs for illiterate or disabled voters The Regional Branch personnel can prepare and or execute programs aimed at helping illiterate or disabled voters successfully participate in the election process. This can be accomplished through EEMS Portal or in the form of materials present at the polling stations or procedures suggested at trainings for polling station workers. Monitoring procedures regarding delivering of the voting cards Regional Branch personnel can have input or monitoring responsibility regarding the coordination of delivery of the voting cards through other agencies. Creating or enhancing materials for voters Branch personnel can create or enhance materials for voters using e-Learning module. This can be accomplished in the form of web conferences, or in person Portal assisted training classes at the polling stations or procedures suggested at trainings for polling station workers. Approval of seats for various election boards Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 85 of 137 Branch personnel can have input regarding appointments to various boards for the election process. Post-Election report to Parliament and President Branch personnel will provide electronic reports to PEA for all branch activity and observations regarding elections. Prepares annual report regarding AEP activity Branch personnel will provide electronic reports to PEA for all branch activity and observations for the annual report. Creating or enhancing training materials Branch personnel can create or enhance training materials for polling station workers. This can be either materials presented during the actual training and can also be for inclusion in materials used by polling station workers on Election Day. Approval of seats for polling stations Branch personnel can have input regarding the approval of seats for President, Vice- President or other workers at Polling Stations. This information can be used to approve or possibly lead to the non-approval of workers when appropriate. 4.5.6 Foreign Relations MAIN DUTIES Maintain and updates the English version of EEMS portal for AEP Prepares the English version materials of the EEMS portal and any of its branches or Romanian embassies election related website content. Prepares and submits foreign relations plan Using EDRMS module, the Department prepares documentation, including the schedule, of foreign delegations and ensures their attendance throughout their stay in Romania, according to the law, and submits for approval to the President of the authority. Informs the President and Consultative Board regarding external events affecting the PEAs activities. Submits to the President proposals of collaboration with similar foreign institutions and international organizations. Analyzes the proposals of the Ministry of Foreign affairs regarding the accreditation of international observers. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 86 of 137 SECONDARY DUTIES using EEMS Creating and monitoring budget for AEP. Post-election report to Parliament and President. Prepares annual report regarding AEP activity. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 87 of 137 4.5.7 Studies and Monitoring MAIN DUTIES Creating or enhancing studies of the election process The Department can elaborate and publish in e-Learning module studies regarding the improvement of the electoral system and present them to public authorities, political parties as well as other interested non-governmental organizations. To Be Process The statistical data for these studies would be calculated and available on the EEMS web portal. Prepares and exercises programs for illiterate or disabled voters The Department can create enhancements to election materials or processes to engender more successful participation by illiterate or disabled voters. The web portal user interface will enable the accessibility requirements for these materials and the polling station officials will be trained to assist these special needs voters. Monitoring procedures regarding delivering of the voting cards The Department can monitor the successful implementation of plans regarding the delivery of voting credentials to citizens. These voters could be new voters achieving voter age, or voters moving to a new voting constituency, or voters whose identification requires renewal with the government as well as other situations requiring new voter credentials. To Be Process These cards could be delivered from either the VR system or the EEMS. Prepares informational report regarding elections for voters and other interested parties The Department will create and publish online via the EEMS portal materials for enhancements of the experience of the voting populace in Romania. These materials can lead to training enhancements for polling stations workers or materials available to voters during the election process or possibly even voter education between election periods. Monitoring procedures for permanent electoral roles To Be Process - The system would be used to generate these reports. Training materials for the voter and the polling station workers would be available online. The Department can monitor the procedures that ensure that the two separate set of voter rolls are successfully synchronized before an election to ensure the voter Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 88 of 137 experience is successful during each election. These voter rolls are synchronized between the local mayors offices and the Ministry of the Interior. To Be Process - The system would contain both lists therefore, this process of merging the lists would not be needed. Approval of seats for various election boards The department will create and publish online materials regarding the approval of certain members of various election boards. These Boards can include but are not limited to the County Election Board (BEJ) and the Central Election Board (CEB). Post-election report to Parliament and President The Department submits to the Parliament and President a post-election report, within three months, detailing observations, reported problems and other issues regarding an election. To Be Process All materials for report would be held online and report could be generated online and even delivered on-line if preferred. Prepares annual report regarding AEP activity The Department submits for inclusion in a general PEA report all departmental activity for the year. To Be Process All or most of the information for this report could be held, generated and delivered within the system. Creating or enhancing training materials The Department can create or enhance materials in response to previous election situations to create a more successful experience for voters by improving training for election officials including but not limited to polling station participants and various board participants. To Be Process - All training materials would be held online and could be delivered either online or could be printed for more manual delivery. Creating or enhancing materials for voters The Department in response to certain election situations can create and publish real time online materials to enhance the experience of the voters in polling station on Election Day. To Be Process- All materials for voters can be delivered in EEMS system Approval of seats for polling stations Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 89 of 137 The Department can provide information regarding the approval of members of various election boards. This information regarding participants is based on past experience of the participants within the election framework. To Be Process Past participants can be tracked and used for future approvals of board members. SECONDARY DUTIES in EEMS Adopt decisions and rules regarding the conduct of elections. Creating or enhancing election laws. Creating and monitoring budget for AEP. 4.5.8 Electoral Statistics MAIN DUTIES Formulates proposals for updating uninominal college The Department formulates after each census, where appropriate, proposals for updating the plan regarding the uninominal colleges regarding the representation of the voters and the resulting representation of the members of the colleges. To Be Process The system can be used to hold various versions of the uninominal college logarithm and would be used to create new logarithms regarding future elections, if needed. Ensuring the process to synchronize voter rolls between town halls and the courts The Department ensures the process of synchronization of the voter rolls regarding new voters and the movement of voters within Romania as well as voters of Romania abroad at the time of an election. To Be Process Since the VR system would hold this information this process is no longer needed. SECONDARY DUTIES in EEMS Adopt decisions and rules regarding the conduct of elections. Creating or enhancing election laws. Creating and monitoring budget for AEP. Post- election report to Parliament and President. Prepares annual report regarding AEP activity. 4.5.9 Communications and Public Relations DUTIES Creating and monitoring budget for AEP in EDRMS module Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 90 of 137 Supports the development of AEP budget regarding the budgetary needs of the Communications and Public Relations department. Prepares informational report regarding elections for voters and other interested parties and publish in the EEMS web portal. In conjunction with other departments, agencies and ministries develops and disseminates information to voters, political parties, candidates and other interested organizations regarding elections in Romania Post-election report to Parliament and President published in the EEMS The Department submits for inclusion in a PEA report to the Parliament and President a post-election report, within three months, detailing observations, reported problems and other issues regarding an election. Prepares annual report regarding AEP activity available in the web Portal The Department submits for inclusion in a general PEA report all departmental activity for the year. 4.5.10 Information Technology MAIN DUTIES Organizing Bids for election computer software available on the AEP portal and The Department supports the establishment of specific materials for the computerized system at the national level necessary to ascertain the election results. The Department can organize bids for the purpose of selecting the computer program which will be used by the Central Election Bureau for the centralization of the election results using the EEMS automated notification and mass e-mail modules. Certifying the computer program for use in elections via e-Learning. The Department can certify before an election computer programs and make the programs available to registered parties in the electoral process, at their request. Maintain EEMS system Creation and maintenance of materials needed to perpetuate an ongoing election specialized web portal. Materials included for the benefit of groups such as voters, political party officials, candidates, and other interested organizations. Creating list for centralization personnel in EEMS Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 91 of 137 The Department creates a list of specialized personnel, certified by the National Statistics Institute, which takes part in the centralization, processing and ascertaining of election results. To Be Process The system would be used to maintain personnel and assignment lists for these processes update and exchange data via direct interface to INS database SECONDARY DUTIES in EEMS Creating and monitoring budget for AEP. Adopt decisions and rules regarding the conduct of elections. Creating or enhancing election laws. Prepares English version of AEP website. Creating drafts for expenditures regarding elections. Post-election report to Parliament and President. Prepares annual report regarding AEP activity. Creating or enhancing training materials. Organizing bids for election computer software. Certifying the computer program for use in elections. 4.6 Hardware architecture The hardware requirements were obtained after analyzing multiple solutions (COTS) available on the market and fundament a minimum set of requirements for each EEMS module in order to ensure optimum performance of the entire system. Amendments and adjustments can be easily made in order to adapt the requirements to the actual infrastructure on which the EEMS system will be deployed (including virtualization). The network infrastructure must ensure at central level: firewalls, load-balancers, MLS switches, FC switches sufficient for the entire EEMS infrastructure. All devices must be redundant. Details of the architecture may be found in the Task3 deliverable attached to this document. 4.7 EEMS Core Data Center The central EEMS hardware infrastructure will be placed in a room specially designed after the requirements and best practices in the field. The following specifications are adapted from chapter A.9 Physical and environmental security of the ISO/CEI 27001:2005 standard. Details of the core data center may be found in the Task3 deliverable attached to this document. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 92 of 137 4.8 Virtualization The concepts of virtualization and cloud computing has reached a maturity level that makes it more than a fashionable alternative to consider when implementing complex systems. The main benefits of virtualization and of cloud computing include a considerable flexibility in deployment for the EEMS (which translates into considerable scalability), increased availability, an efficient use of available hardware resources and enhanced capabilities for the management of the infrastructure (monitoring, backup, etc.). Full details for these requirements may be found in the Task3 deliverable attached to this document. 4.9 Operating System Functionalities The requirements were extracted after analyzing all major server operating systems available on the market: Windows Server 2008, Linux distributions with emphasis on Red Hat Enterprise Linux and SUSE Linux Enterprise, Solaris, Mac OS X Server and IBM AIX. At implementation, the best alternative will be identified by taking into consideration the recommendations or constraints of each EEMS module. Full details for these requirements may be found in the Task3 deliverable attached to this document. 4.10 EEMS Data Architecture Starting from the EEMS core modules functionalities, the generic Data Model that will be implemented is represented in the following diagram: Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 93 of 137 4.10.1 Database Requirements The database requirements were extracted from joining key specifications from all major database engines available: ORACLE 11g, Microsoft SQL 2008, IBM DB2 or IBM Informix. At implementation, the best alternative will be identified by taking into consideration performance indicators and budget constraints. Details of the database may be found in the Task3 deliverable attached to this document. 4.11 Network and Communications Infrastructure 4.11.1 Existing Communications Infrastructure STS is currently undergoing an assessment regarding the coverage and bandwidth availability of different Internet Service Providers at each polling station location. The estimated time of finish for this survey is September 2011 when all results will be made available to PEA. As preliminary results, from the total of 18.000 polling stations, approximately 200 are in an area not covered by any ISP. For each individual case the best solution will be identified, whether Internet connectivity will be assured by STS via available technologies in the neighboring area (ex. WiMAX) or that particular polling station will adopt a paper-based approach for the elections process. Regarding the polling stations located in cities there will be no problem of ensuring access to Internet via high speed Internet connections or dedicated lines provided by STS. To argument this aspect, the latest issue of State of the Internet put out by Akami company shows that Romania ranks second in Europe and fifth in the world for average speeds of Internet connections, being surpassed by South Korea, Hong Kong and Japan. The average speed of Internet connections at world level is 1.9 Mbps, in Romania it is 7.0 Mbps and in the United States merely 5.0 Mbps. Moreover Constana, Iai and Timioara are in the top 100 towns at world level with the highest average Internet speeds. 4.11.2 EEMS Network Communication Requirements 4.11.2.1 Requirements The project aims to achieve the following communication requirements: Connecting all polling stations to the Central Electoral Bureau (including the County Electoral Bureaus) Ensuring an adequate level of security of the communications connections between these locations Support for voting systems and applications, recording and reporting of votes Establishing a technical solution for voice communications for remote polling stations in terms of data communications Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 94 of 137 4.11.3 Architecture For connecting all network locations for elections, we propose a star-type distributed network architecture which includes a high level of redundancy and scalability, thus allowing to connect a large number of remote equipment. The distributed-type architecture is preferred to the star-type architecture, due to costs and construction limitations of equipment, so instead of a single central equipment with role of VPN concentrator for all locations, the regional concentration of polling stations in distributed equipment is preferred, which in turn will communicate with their central concentrator. The principle of end-to-end secure communication remains valid. In this respect, it is proposed that polling stations are connected to the data communication network of STS, using local loops provided by STS or by public service providers. If possible, the connection will be achieved through two loops, preferably using different communication media, for ensuring redundancy. In each polling station a VPN equipment with encryption facilities will be installed, and in the STS locations regional concentrators will be installed; at the CEB a VPN concentrator will be installed, which will have connectivity with other regional concentrators, ensuring secure communication between the center and polling stations. Thus, the communication equipment within the polling stations will be low/ entry-level class, performing an encrypted tunnel with a VPN concentrator located either at county or regional level. The architecture diagram above presented is similar to the scheme originally proposed and is illustrated in the following figure. Figure 5 Architecture of the data communication system BACKBONE STS POP STS zonal POP Server Birou Electoral Judeean Ethernet Router Concentrator VPN regional Secie votare Ethe rnet Router Ethe rnet Router Ethe rnet Router Terminal Principal Rezerv Router Server BIROUL ELECTORAL CENTRAL Ethernet Router Terminal Server Birouri Electorale de Sector/ Municipiul Bucureti/ Secii de votare Ethernet Router Terminal Principal Rezerv Rezerv Rezerv Principal Rezerv Principal Principal Rezerv Secie votare Secie votare Principal STS BUCURESTI (x2) Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 95 of 137 4.11.4 Description of the technical solution The regional VPN concentrator will be installed within the County Offices of STS and will communicate with equipment from the Central Electoral Bureau through the STS multi- service network, realizing, in turn, an encrypted tunnel with these. Where considered appropriate, it is also possible to be connected with a back-up office. The CEB equipment will be connected to the STS network using high capacity local loops, property of STS or rented, finished for a high level of availability in two distribution equipment in Bucharest. These will close the encrypted tunnels with county/ regional equipment and will thus communicate with networks located in polling stations. If a VoIP-type communication between these offices is desired to be ensured, we propose contracting a separate local loop, preferably the property of STS. In order to reduce latency and loading of equipment, we propose routing voice traffic over the STS communications network. For terminals of this network, a separate addressing plan will be assigned. For the correct dimensioning of local loop bands, for the choice of communication equipment and their number (regional/ county VPN concentrators), estimates of traffic that will transit the network, traffic type and parameters required, as well as the pattern of this traffic are necessary to be made. A viable alternative for connecting polling stations to the STS network is represented by the technical solutions through mobile operators, solutions which allow the secure connection of locations for which no other communication resources exist. 4.11.5 Conclusions The technical solution presented within the EEMS project and proposed by STS addresses all initial requirements, except polling stations for which there is no availability for data communications. For the latter, there are several possibilities for providing voice communications, from which a proper securing solution must be chosen. The proposed architecture allows an effective connection of polling stations with the CEB, providing support for the listed applications. For a correct dimensioning of communication lines, it is necessary to know the communication necessities of each application, as well as the number of concurrent workstations. The security aspect is addressed at an additional level, providing end-to-end encryption of the communication channel. Based on the analysis of communication efficiency, the necessity to organize zonal communication nodes has resulted, in order to concentrate the local encrypted traffic and then direct it, also encrypted, towards the CEB. These zonal nodes can be constituted within the County Offices for Special Telecommunications, where operating electrical and climate conditions are provided. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 96 of 137 4.12 System Security 4.12.1 IT Governance In order to accomplish this goal the value of the information and supporting technology must be clearly understood throughout the PEA and other contributing institutions within the electoral process. As a direct effect the need for assurance about the value of IT, the management of IT-related risks and increased requirements for control over information are now understood as key elements of enterprise governance. IT Governance ensures that policies and strategy are actually implemented and defined, and that required processes are correctly followed. Governance includes defining roles and responsibilities, measuring and reporting, and taking actions to resolve any issues identified. It consists of the leadership, organizational structures and processes that ensure that the enterprises IT sustains and extends the PEAs strategies and objectives. IT Governance Focus Areas: Strategic alignment focuses on ensuring the linkage of business and IT plans; defining, maintaining and validating the IT value proposition; and aligning IT operations with enterprise operations. Value delivery is about executing the value proposition throughout the delivery cycle, ensuring that IT delivers the promised benefits against the strategy, concentrating on optimizing costs and proving the intrinsic value of IT. - Resource management is about the optimal investment in, and the proper management of, critical IT resources: applications, information, infrastructure and people. Key issues relate to the optimization of knowledge and infrastructure. Risk management requires risk awareness by senior corporate officers, a clear understanding of the enterprises appetite for risk, understanding of compliance requirements, transparency about the significant risks to the enterprise and embedding of risk management responsibilities into the organization. Performance measurement tracks and monitors strategy implementation, project completion, resource usage, process performance and service delivery, using, for example, balanced scorecards that translate strategy into action to achieve goals measurable beyond conventional accounting. In order to successfully manage and implement IT governance PEA must adhere to a well specified framework for internal control. Such a decision will aid in assuring the following goals, thus improving efficiency: IT is aligned with the business IT enables the business and maximizes benefits IT resources are used responsibly Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 97 of 137 IT risks are managed appropriately 4.12.2 Security Frameworks CobiT is an IT governance framework and supporting toolset that allows managers to bridge the gap between control requirements, technical issues and business risks. It enables clear policy development and good practice for IT control throughout PEA and other institutions involved in the electoral process. COBIT emphasizes regulatory compliance, helps organizations to increase the value attained from IT, enables alignment and simplifies implementation of the framework. ITIL is the most widely accepted framework to approach IT service management in the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally. CobiT is based on established frameworks, such as the Software Engineering Institutes CMM, ISO 9000, ITIL and ISO/IEC 27002. However, CobiT does not include process steps and tasks because, although it is oriented towards IT processes, it is a control and management framework rather than a process framework. CobiT focuses on what an enterprise needs to do, not how it needs to do it, and the target audience is senior business management, senior IT management and auditors. ITIL is based on defining best practice processes for IT service management and support, rather than on defining a broad-based control framework. It focuses on the method and defines a more comprehensive set of processes. Additional material in ITIL V3 provides a business and strategic context for IT decision making and for the first time describes continual service improvement as an all-encompassing activity, driving the maintenance of value delivery to customers. Due to its high level and broad coverage and because it is based on many existing practices, CobiT is often referred to as the integrator, bringing disparate practices under one umbrella and, just as important, helping to link these various IT practices to business requirements. The framework approaches the subject based on four main domains that are key to providing a successful and well-structured IT department: Plan and Organize Acquire and Implement Deliver and Support Manage and Evaluate Each of the domains is further broken down into processes, 34 in total. In addition, each process relies on inputs that are transformed into outputs by undergoing activities, all these as well as responsibility and evaluation schemes are offered by the framework. By having a Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 98 of 137 well-structured approach, a company can constantly monitor, evaluate and improve its IT department to better serve business needs. ITIL approaches service management from the lifecycle aspect of a service. The lifecycle consists of five phases, together with their subordinated processes: Service Strategy Service Design Service Transition Service Operation Continuous Service Improvement On the other hand, our security frame will cover: Configuration Management Authentication Authorization Data Protection in storage and in transit User and Session Management Error Handling and Exception Handling Data Validation and Parameter Manipulation Auditing and Logging Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 99 of 137 4.12.3 Threat Modeling Threat Modeling is a security control performed during the architecture and design phase of the SDLC to identify and reduce risk within software and can also be considered an architectural risk analysis. The main benefits of threat modeling are: Improves Security by granting a deeper insight than threat analysis, by uncovering logical/architectural vulnerabilities and by reducing risks and minimizing impacts Drives Testing by validating that the design meets security requirements and by serving as a guide for verification testing; Reduces EEMS Cost by identifying expensive mistakes early on and by improving understanding and structure of the system. There are 4 threat modeling approaches: Attack Centric when evaluation is performed from the point of view of an attacker; Defense Centric when evaluation is focused on weakness in security controls Asset Centric that evaluates the system from asset classification and value perspective Hybrid that is centered on evaluating the system design by using a combination of methodologies to meet security objectives The Threat Modeling process identifies, classifies and evaluates software vulnerabilities in order to recommend cost effective countermeasures. The process is iterative and its steps can run independently, enabling any step to feed changes into previous steps even after partial results have been attained. The list will be defined, updated and closely monitored during the architectural design and implementation of the EEMS system. ASF Threat & Countermeasures List Threat Type Countermeasure Authentication 1. Credentials and authentication tokens are protected with encryption in storage and transit; 2. Protocols are resistant to brute force, dictionary attack and replay attacks; 3. Strong password policies are enforced; 4. Trusted server authentication is used instead of SQL authentication; 5. Passwords are stored with salted hashes; Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 100 of 137 6. Password resets do not reveal password hints and valid usernames; 7. Account lockouts do not result in a denial of service attack. Authorization 1. Strong ACLs are used for enforcing authorized access to resources; 2. Role-based access controls are used to restrict access to specific operations; 3. The system follows the principle of least privilege for user and service accounts; 4. Privilege separation is correctly configured within the presentation, business and data access layers of the EEMS system. Configuration management 1. Least privileged processes are used and service accounts with no administration capability; 2. Auditing and logging of all administration activities is enabled; 3. Access to configuration files and administrator interfaces is restricted to administrators. Data protection in Storage and Transit 1. Standard encryption algorithms and correct key sizes are being used; 2. Hashed message authentication codes (HMACs) are used to protect data integrity; 3. Secrets (e.g. keys, confidential data) are cryptographically protected both in transport and in storage; 4. Built-in secure storage is used for protecting keys; 5. No credentials and sensitive data are sent in clear text. STRIDE Threat & Mitigation Techniques List Threat Type Mitigation Techniques Spoofing Identity 1. Appropriate authentication 2. Protect secret data 3. Dont store secrets Tampering with data 1. Appropriate authorization 2. Hashes 3. MACs 4. Digital signatures Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 101 of 137 5. Tamper resistant protocols Repudiation 1. Digital signatures 2. Timestamps 3. Audit trails Information Disclosure 1. Authorization 2. Privacy-enhanced protocols 3. Encryption 4. Protect secrets 5. Dont store secrets Denial of Service 1. Appropriate authentication 2. Appropriate authorization 3. Filtering 4. Throttling 5. Quality of service Elevation of privilege 1. Run with least privilege Security controls adapted from ISO27001:2005 are defined by category and control and presented in detail in the attached Task3 deliverable. 4.12.4 Business Continuity Planning Business continuity planning (BCP) must be implemented with key components of: Security for data involved in the business Centralized data management and administration Storage space flexibility Quick access to data High Availability Continuity of operations Disaster recovery The elements to be considered in a BCP include: Strategy Personnel Process Technologies Applications and Data Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 102 of 137 Facilities Integrated Planning Each of these elements are described in detail in the attached Task3 deliverable. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 103 of 137 5 Synopsis of Task4 Deliverable EEMS Implementation and Investment Plan This section of the document will provide details on both the expected functionality and the estimated costs and return on investment (ROI) of implementing the EEMS. Full details of the effort to achieve these details are provided in the complete Task4 deliverable attached to this document. In the previous task, we performed a detailed analysis identifying the system and application architecture, defining the main functional requirements of an integrated election management system to increase the efficiency of managing Romanian local and national elections. In this Task 4, the Cooper Team will focus on the Implementation and Investment Plan for the project that will provide a road map for deployment of the defined Election Management System. As it is foreseen that most of the funding for the EEMS implementation will come or will be guaranteed from the state budget, we will provide all of the elements required by the Ministry of Finance. The full financial analysis is presented in the Task 4 deliverable attached to this document. Moreover, from the wide range of financial alternatives described in detail, we can conclude that the actual financing of the project is feasible. The best alternative will be identified in due time whereas ongoing negotiations in multiple financing directions will definitely lead to the best alternative in terms of achievability and profitability. Our conclusion based on all of the work of this study is that the implementation of the EEMS system will be beneficial in terms of the developmental impact, of the proven financial profitability and sustainability and the noted gaps in all institutional, managerial political or legal factors can be easily overcome. The Cooper team members met with representatives from the World Bank, the ED Structural Funds, important financial organizations and largest USA and Romanian to discuss about the feasibility study and stir their interest in financing in the near future the EEMS project implementation according to these organizations terms and conditions. This document is a Technical Analysis Report and includes: Task 4 Deliverable Description Gap Analysis Financial and Economic Analysis Developmental Impact Assessment Implementation and Investment Action Plan Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 104 of 137 5.1 Gap Analysis This chapter addresses necessary conditions and recommendation for successfully implementing the Electronic Election Management System (EEMS). 5.1.1 Institutional Factors The PEA will be the primary agency to benefit from the adoption of the Electronic Election Management System. This tool will provide tools for the PEA to monitor the election processes and provide tools to ensure that the election laws are applied uniformly throughout the country. Adopting the EEMS will eliminate the need for the PEA to purchase computer programs and software used by CEB for centralizing the votes. Using the same software and electronic voting methods for each election will benefit the PEA. The procurement process for each election will be eliminated; therefore, giving the PEA more time to prepare for the election, program, and test. Currently, the permanent electoral roll for the country and for each polling location is managed by the mayor of each town. Citizens register with the police when they move to a municipality, town, commune, or village, and the sheriff then gives the information to the mayor. The mayor sends any data that has changed or added or deleted to the National Register of Persons who enters the data and keeps national records. The National Centre for Managing Databases processes the voters included in the National Register of Persons records, then publishes and sends to the Mayor a revised permanent list of electors for the election. The roll is printed for a final copy for use at the polling station once a voter has had the opportunity to verify information. Once an electronic voter registration system is implemented, there will be no need to have the data sent back and forth. New or corrected information about a citizen, once entered by the mayor, will be in the system maintained by the National Centre for Managing Databases. This will provide a more accurate list of permanent voters and will ensure the data is not being lost between the transfers of various departments. This will also allow the PEA to monitor the activity and accuracy of the lists. Because there will be one master list throughout the country, the possibility of duplicate names on the lists will be eliminated. This will provide integrity to the election process. These lists will be imported into the EEMS system for election purposes. Access to the real- time, on-line permanent system by workers at the polling station will allow the processing and verification of the voter to be faster. Once the voters are verified, the system will mark voted on the electronic roll. This will ensure the voter does not vote more than once in an election. This new process will add integrity to the election process. The PEA will also be able to determine almost immediately any person who voted more than once so that offense can be brought against that person. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 105 of 137 If for some reason, such as electrical failure or Internet failure, the permanent list is not available online, the election worker will use the call center to verify the voter. This will delay the inclusion of this voter as voted on the permanent list. The requirement that the PEA check for duplicates in the rolls and the tables used at each polling place will be streamlined and will reduce the budget request for this process. Once the permanent electoral rolls are transferred to the PEA and bypass the MAI, the process will be more streamed lined. Other agencies will continue to be involved regarding Romanian citizens who have applied for passports to leave the country to be included on the foreign list. This new process can ensure the person does not appear on list, the foreign list and the list for local voting. Currently, all elections are conducted by paper ballots, hand counted. The new process once fully implemented will provide for electronic voting in one of three methods. Electronic counting of the ballot s ensure that all ballots are counted the same with each count and that ballots are counted the same regardless of the workers in the polling station and regardless of the geographical location of the polling location. Electronic counting is also faster; therefore, results will be provided at an earlier time after the closing of the polling station. Voters will have the benefit of the electronic voting machine to advise them if they have over-voted their ballot or under-voted their ballot. The voter then has the opportunity to correct the ballot before being cast either in an electronic ballot box or in a regular ballot box. The voter also has the opportunity to review their choices if using a direct record electronic ballot. Once a direct record electronic ballot has been cast, it cannot be retrieved from the ballot box and is a vote cast. If the voter is using an optical scan paper ballot and the voter discovers there is a mistake on the ballot, the voter can ask for another ballot from the election worker that is a current process in Romanian law. All agencies that have election functions and have the need to request an election budget can request through the EEMS system, making this process more efficient. The PEA will be able to forward these requests to the Ministry of Public Finance for processing. After an election, each agency is to notify the PEA of the expenditures incurred separated by staff, material and capital expenditures. The EEMS through EDRMS portion of the system will provide a more effective method to accomplish this communication between the agencies. This process can be also assist in after election audits if necessary. For the Romanian citizens, this will ensure more accountability of the budget reserve fund. Communication between all departments involved in the election process will be more efficient with the use of video conferencing. If the EEMS is adopted for Romania, the STS will have equipment in place for the infrastructure rather than having to rent the equipment for each election. This should prove Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 106 of 137 to be more efficient for this agency and the testing should be minimal. There will a dual function of this agency, one for telephone back up if the electronic permanent rolls in not on line, the election worker can call a call center to verify qualification of the voter, and availability at the end of the election to transmit electronic returns either to the BEJ or CEB as determined by the PEA. The National Institute of Statistics will continue provide a number of statisticians, computer data processing specialists, technical support staff, to carry out all the technical operations for establishing results. They train workers in each of the county locations. Once the electronic voting system is implemented in each polling station, more personnel will need to be trained on the voting equipment and more technical support will be needed. It is recommended that the technical support be provided at minimum at each county rather than the 8 bureaus and that the PEA has personnel at each county to ensure adequate support for the polling stations. If the election results are reported to directly to the CEB from the polling station, additional technical support will be needed to verify the validity of the reports received from the for each bureau or polling location. This agency also provides, together with the PEA, technical support to the Central Election Bureau to ensure all results are correct and properly reported. The determination of the number of ballots to print for polling stations using optical scan ballots including special polling stations and polling stations abroad will be streamlined. The number of voters is each polling place will be automated in the EEMS, eliminating the report from the National center for database management of people and other institutions. This information will be readily available to the CEB who shall provide data to the Autonomous Reggie Monitorul Oficial for printing. This department will use the EEMS system to produce a ballot count report by polling station. This department will also benefit by generating various ballot styles to be approved by the CEB. The offices of the mayor and prefect will operate more efficiently due to the management of poll worker management and polling station location provided in the EEMS. Information for the voter as to the location of their polling location will be readily available. Using the GIS system, locating and tracking the actual locations of current and prospective polling locations will be more accurate. If any changes are necessary to the polling location, making that change in the EEMS is instantaneous and all persons involved can be notified immediately. THE EEMS will also assist the mayors and prefects with tracking the voting equipment and to ensure proper inventory. The system will allow assignments as to which equipment will be placed at a particular polling station. The implementation of the EEMS will require extensive technical training in addition to the regular election processes and laws. With the proposed e-learning platform, this can be accomplished in a more effective way. This training will assist the prefects and mayors to ensure all aspects of the election process are covered. More importantly, the training that Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 107 of 137 is developed by the PEA will be used throughout the country; therefore, ensuring the Romanian people uniformity in implementation and transparency in the election process. Election workers training will include but not limited to the operation of the use of the electronic permanent voter rolls, how to set up the voting equipment prior to opening the polls, how to ensure there are no votes cast on the machine prior to opening the polls, and learn the proper procedure to close these machines, retrieve election results, and electronically submit the results to the CEB. Many departments of the PEA will benefit from the EEMS automating many functions of the agency. The election data records management system can benefit other agencies with their record management for election duties. These include record keeping, ability to design and print various statistical reports. The PEA will manage the data management through rolls and permissions. 5.2 Ministry of Administration and Interior (MAI) The Ministry, together with the PEA, recommends the model of the stamps, control stamps, ballots, calendar for election, model copy of the permanent list of electors, model of various tables, and candidates papers. They establish measures for maintaining and ensuring public order in all localities of the country during the election. They ensure the security of the polling stations and the papers and reports of the election being transported from one bureau to the next. The ministry is responsible for the printing of the ballots in some elections as well as the stamps and the distribution of such supplies through the prefects. With the implementation of EEMS a more uniform system will be created. The model copy of the permanent voter rolls, candidate papers, the ballot printing, and other procedures will no longer need to change for every election. As a result, one less decision by the Government will be eliminated. This will streamline the process. The MAI together with the PEA determine a calendar of events. With the use of the EEMS, events will be input into the system and the system will determine the dates of the function to be performed based on a calendar and time lapse between events. This will ensure the accuracy of the calendar for each election and eliminate the process of re-creating a calendar for each election and streamline the process. The Ministry of Foreign Affairs will benefit from the EEMS using it to manage election workers, polling stations, and other requirements necessary for scheduling polling stations for citizens voting outside the country. The General Secretariat of the Government will not be directly affected by the EEMS. However, since this agency provides for the headquarters of the CEB, additional space may be required due to the additional duties of the CEB with regards to the electronic voting system. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 108 of 137 5.3 Managerial Factors The following sections describe areas and tasks altered by a new Electronic Election Management System. Our analysis was done specifically for the PEA organization that we recommend as being the beneficiary and owner of the new electronic election management system to be implemented in Romania. These sections define the task that would be affected and the budget and process ramifications changed by this new system. Also noted with the between election tasks are the department or departments that would experience the most benefit from these process modifications. 5.4 Election Processes within the PEA 5.4.1 Election Budget Submission Budget This feature should reduce the man hours needed to complete the budget submission process. Process - The electronic budget submission allowed in the system will alleviate the paper burden of this process and also allow for better and quicker access to past history of like election budgets allowing for greater speed and accuracy. The budget department will be able to receive, modify, return, approve and forward to PEA departments and other Ministries the individual or consolidated PEA budget requests. This should reduce the man- hours needed to consolidate and forward to the appropriate Ministry for approval. The approval process should be streamlined outside the PEA as well. 5.4.2 Candidate Lists Budget This feature should not have any impact on the PEA regarding the departmental budget of PEA. Process The system will allow quicker access to updated candidate lists as the candidates file and are approved. The system should also transfer candidate names to the campaign finance and needed budgetary functions as well as allowing the ballot printing function to inherit these names automatically alleviating the need to re-type these candidate names. The Campaign Finance Department and Budget Department will use the system to guarantee that the candidates meet the requirements to continue to be a candidate. 5.4.3 Voting System Certification Budget The PEA should experience cost savings from the Voting System Certification. The major expense now regarding the voting system certification presently is caused by the re- programming of the system from scratch each time due to the differences in the logarithm from election to election. This caused greater expense for the PEA because the certification Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 109 of 137 system needed to certify the entire system for each new election. This system should allow the certification to only include any uninominal college logarithm. Process The system will include the normal statutory requirements for the voting system that will not change from election to election. Any changes to the voting procedures laws will need to be re-programmed into the certification system. The certification process will just need a testing area that allows votes to be cast using the same logarithm used for the real election. 5.4.4 Vote Counting Budget The PEA will need extra personnel for a help desk function on Election Day. Some users in the field will need technical assistance regarding the system and its use. Since there are up to 18,000 polling locations there may be a varying need from election to election. Process The vote counting portion of the EEMS system for the PEA will be a vote tally location which will be fed from certified users in the field placing vote totals in the system. The system will only allowed authorized users on the system to both place vote totals and to view the totals. 5.4.5 Election Night Results Budget The PEA will need personnel to collect a list of personnel allowed on the system and their contact information. If the system is receiving on-line updates regarding the votes counted then a normal compliment of help desk personnel will be needed to solve issues from the technical side and even monitors to call locations that have not submitted their vote totals in a timely manner. Many elections offices can accomplish this task with present staff serving double duty; however, it is likely that with the number of polling locations (18,000) the current staffing will not suffice. Process A secure user will log into the system and then be able to place either partial or final results into the system. The results should be flagged as either partial or final. Although the system should be very simple in its design and implementation users will still have questions and make mistakes inputting the vote totals. The PEA will need to have contact information for all personnel 5.4.6 Voter History Update Budget The PEA should not experience any budgetary impact. Process The voter registration system should update itself when a voter is qualified and votes at a polling station. The only impact at the PEA will be more ready access to reports regarding voters for a particular election. 5.4.7 Election Results Certification Budget The PEA should not experience any budgetary impact. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 110 of 137 Process This function is performed by the High Court of Cassation and Justice. 5.4.8 Election Calendar Preparation Budget The PEA should experience decrease in man-hours to prepare a calendar for upcoming elections Process When a new election is proposed the PEA will be able to pull up a form calendar that should calculate important election dates based on the proposed Election Day and election type. These calculations can be quickly modified by users to correct for variances in particular elections or due to changes in the actual Election Day caused by outside factors. 5.4.9 Post-Election Suggestions for Changes Needed to Election Law Budget The PEA should not experience any budgetary impact. Process The system could track suggestions from various sources such as Polling Station employees, BEJ employees, BEC employees, PEA employees and even voters. This system could even be a BLOG type location allowing participants to discuss various ideas. 5.4.10 Delimitation of Polling Stations Budget The PEA would need full time GIS personnel to create layers in the existing modified system for the various layers of the political landscape of Romania. This would need to include layers such as constituencies, elected offices, BEJ jurisdictions, etc. Beside regular maintenance of the system there will be a major need for redistricting after each assessment period is completed for voter registration. Process The GIS system includes features for creating and maintaining these districts. 5.4.11 Tracking of Polling Stations Budget The PEA would need full time GIS personnel to maintain a layer on the mapping for the locations of the polling stations and accompanying data for their constituencies. Process The GIS system includes features for creating and maintaining these polling locations. This information will be used in various parts of the system relating the polling stations such as Poll Worker management, Election Night Reporting and Logistics support regarding voting booths, ballot papers, ballot boxes and other logistics needed for successful elections. 5.4.12 Polling Station Change Management Budget The PEA would need full time GIS personnel to track and change polling stations when, due to various reasons such as population growth, those polling stations change. Process The GIS system includes features for managing the changes in Polling Stations. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 111 of 137 5.4.13 Logistic Monitoring of Materials such as Voting Machines, Ballots Boxes, Voting Booths and Election Supplies Budget The EEMS system should reduce the number of man hours needed to track logistical information. Process The monitoring of the items such as voting booths and ballot boxes will not change but the ability of the Regional Offices to quickly upload the data regarding these materials, as well as the ability to begin notifications to replace items which do not meet government standards will not only decrease or eliminate the paperwork involved but will also make the process much more efficient in all phases of the process. 5.4.14 Approval of Polling Station Presidents and Vice-Presidents Budget There should be a reduced number of man-hours needed for the PEA. Process The EEMS system can track and through permissions allow authorized users to input the possible appointees for Polling Station Presidents and Vice-Presidents then allowing the PEA as well as other interested parties/ministries edit and approve data regarding the Presidents and Vice-Presidents online. This should make the process more efficient and reduce the amount of paperwork. 5.5 Between Election Processes in the PEA 5.5.1 Create and Monitor Budgets for PEA Budget This feature should reduce the man-hours needed by the PEA to create and submit departmental budgets as well as consolidation of the overall PEA budget. It should also reduce the paper associated with this process. Process Each department of the PEA will be able to view previous budgets and submit electronically their current budget making this process much more efficient and accurate. The Budget Department of the PEA will be able to track departmental budget submission and edit, accept and consolidate budgets reducing the time needed and the paperwork regarding each yearly budget submission. Major PEA Department Effect Budget Department Other PEA Department Effect Logistics Campaign Finance Legal Regional Branches Foreign Relations Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 112 of 137 Studies and Monitoring Electoral Statistics Communications and Public Relations Information Technology 5.5.2 Calculate Monthly Public Subsidies for Political Parties Budget This process should reduce the man-hours needed, Process This process can be automated with supervision by appropriate departments within the PEA such as the budget department, campaign finance, executive and other departments. A monthly calculation can be made by the system and submitted for approval by the pertinent departmental directors depending on the submission. Major PEA Department Effect Budget Department Other PEA Department Effect Campaign Finance Executive 5.5.3 Monitor Procedures Regarding the Delivery of Voting Cards Budget This process will reduce the man hours needed by the PEA. Process This process can be tracked incrementally through the system allowing the PEA more ready access to the process. Currently the PEA is dependent on information from the field and the time it takes that information to find its way the PEA. The system can also notify appropriate departments when parts of the process are completed are conversely are not completed in a timely fashion allowing for more efficient service to the voters of Romania. Major PEA Department Effect Studies and Monitoring Other PEA Department Effect Regional Branches 5.5.4 Prepare Informational Reports Regarding Elections for Voters and Other Interested Parties Budget The system will reduce the man hours needed for this process. Process Information regarding elections will be more readily available as well as comparable data to previous elections of the same type allowing the PEA to service the Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 113 of 137 interested parties such as voters, political parties and candidates with faster more complete information for upcoming elections as well as historical data. Major PEA Department Effect Studies and Monitoring - Other PEA Department Effect Communications and Public Relations 5.5.5 Approve Seats for Various Electoral Boards Budget This online process will reduce the man-hours and paperwork needed for the PEA to complete their portion of this process. Process The online processing of the information will allow for more speed of processing as well as more accurate information regarding the possible appointees in affected areas such as Campaign Finance and other departments which might have knowledge affecting the appointment of certain officers to the various election boards. Training Major PEA Department Effect Studies and Monitoring Other PEA Department Effect Logistics Campaign Finance Regional Branches 5.5.6 Post-Election Report to Parliament and President Budget The system should reduce the man hours needed and reduce the paperwork associated with this task. Process The EEMS should make more information readily available to the PEA departments regarding the elections allowing the PEA to report more detailed information regarding the past election while also allowing comparison data from previous elections to complement information from current elections allowing greater trend analysis with other tools available both inside and outside the EEMS system. Major PEA Department Effect Studies and Monitoring - Other PEA Department Effect Logistics Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 114 of 137 Campaign Finance Legal Regional Branches Foreign Relations Budget Department Electoral Statistics Communications and Public Relations Information Technology 5.5.7 Prepare Annual Report Regarding PEA Activity Budget The EEMS system will reduce the man-hours needed regarding the annual report, or White Book. Process The system will make information needed to complete the white book more readily available to each PEA department such as tasks completed or still pending as well as information regarding all aspects of the PEA election process with budgetary details for the election. Major PEA Department Effect Studies and Monitoring - Other PEA Department Effect Logistics Campaign Finance Legal Regional Branches Foreign Relations Budget Department Electoral Statistics Communications and Public Relations Information Technology 5.5.8 Create or Enhance Training Materials Budget The EEMS system will reduce the man hours needed to create or enhance training materials. Process Although the system will most likely not be used to actually create or enhance training materials it will allow users like Polling Station officers, candidates, political party representatives and even voters to access information regarding election processes online at their office or home. Voters could access information regarding voter qualification, candidate information and even voting machine procedures if possible. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 115 of 137 Major PEA Department Effect Studies and Monitoring - Other PEA Department Effect Logistics Campaign Finance Legal Regional Branches Information Technology 5.5.9 Create or Enhance Materials for Voters Budget The EEMS system should have no negative effect on this task. Process Information in the system can be used to create or enhance materials for voters such as informational brochures for voters regarding subjects such as voter qualification, polling locations, information for new voters, and other subjects deemed appropriate by the PEA. Major PEA Department Effect Studies and Monitoring - Other PEA Department Effect Regional Branches 5.5.10 Approve Seats for Polling Stations Budget The system should reduce the man-hours needed for this process as well as reducing the paperwork needed. Process The possible appointees can be created, edited and approved or disapproved within the system in a faster more efficient manner as well as making information regarding the possible appointees readily available to authorized users within the PEA. The results of these approvals and disapprovals will be available to regional branches and others outside the PEA more quickly allowing for greater efficiency. Major PEA Department Effect Studies and Monitoring Other PEA Department Effect Logistics Campaign Finance Regional Branches Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 116 of 137 5.5.11 Logistics for Conducting Future Elections Budget The EEMS system will reduce the man-hours needed for this task as well as reducing the paper work needed Process The EEMS system will track all data regarding logistics for elections. The list and condition of these items will be available to all authorized users both within and outside the PEA. If a regional branch officer or officer from other ministry notices a logistical item which does not meet governmental standards that item can be ordered in the system and a future budgetary note could be automatically created for the replacement of that item. When the item is replaced completion of the task can be tracked in the system allowing polling workers, regional personnel and PEA personnel to track information regarding substandard logistics in polling stations previous to elections thus improving the voters experience. Major PEA Department Effect Logistics Other PEA Department Effect Regional Branches 5.5.12 Create and Submit Election Schedules Budget The EEMS system will reduce the man-hours and paperwork needed for calendar creation regarding elections. Process The system will initially calculate an election calendar including specific calculations regarding the four basic types of elections in Romania. Authorized users can create a correct specific calendar for each election by editing these calculated calendars. This calendar can then be used to track and notify users of upcoming or past due tasks and events on the calendar. These notifications can be in the form of email notifications to responsible parties and in the case of past due tasks to the PEA or other supervisory ministry personnel who oversee the election for the government. Major PEA Department Effect Logistics Other PEA Department Effect Studies and Monitoring Legal Regional Branches Communications and Public Relations 5.5.13 Plan for Security Regarding Polling Stations Budget The EEMS should have no negative effect on the budget regarding this task. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 117 of 137 Process The information regarding current and past plans for polling station security can be posted on the system for use by officers of the polling station as well as reviewing by authorized users of the system. Major PEA Department Effect Logistics Other PEA Department Effect Regional Branches 5.5.14 Ensure Funds for Logistics Replacement Budget The EEMS system should reduce the man-hours required and paperwork needed for completion of this task. Process When PEA regional branch personnel or other authorized regional personnel log a logistical item on the system that does not meet governmental standards, the system can immediately place an order for a replacement item and create a budget request for the funds to replace this item. This centralized online processing should increase efficiency by reducing time and paper as well as insuring that multiple parties do not request the same item for the same location. Major PEA Department Effect Logistics Other PEA Department Effect Budget Department 5.5.15 Keep Lists of Vacancies for Future Elections Budget The system will reduce the man hours needed and reduce the paperwork necessary for completion of this task by PEA Personnel. Process The system will allow authorized users to track and edit political offices needed in Romania from the top levels such as parliament as well as mayor and other regional offices. When a vacancy occurs in one of these offices and the system is edited for this change, notifications to effected parties can trigger an election process or other activity if necessary. Major PEA Department Effect Logistics Other PEA Department Effect Regional Branches Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 118 of 137 5.5.16 Prepare Annual Plan for Controlling the Financing of Political Parties and Campaigns Budget The system should have no negative effect on man-hours needed to complete this process. Process The system can track details of the campaign finance plan and make available to authorized user details of the past plans. Major PEA Department Effect Campaign Finance Other PEA Department Effect Legal 5.5.17 Propose Sanctions in Response to Campaign Finance Violations Budget The system can reduce the man-hours needed to complete this task. Process The system can allow completion of tasks regarding the proposal of sanctions regarding campaign finance violations. This piece of the system will also reduce paperwork needed by the PEA for this task. The violation and the proposed sanctions can be logged by the campaign finance department investigator and then queued for approval by authorized users within the PEA. Major PEA Department Effect Campaign Finance Other PEA Department Effect Legal Regional Branches Budget Department Executive 5.5.18 Perform Annual Inspections According to Objectives of the Plan Budget The system will reduce the man-hours needed and the amount of paper needed for completion of this task. Process All minor and major components of these tasks can be logged, edited and logged as completed on the system. Notes regarding the inspections will also be logged into the system allowing all authorized users access to the information and even possible approval or forwarding of items needed for completion. Also past inspections will be readily available to inspectors and department directors allow for reduced inspection time and increased Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 119 of 137 accuracy regarding current inspection. The process of forwarding paperwork regarding completed or pending inspections in the field will be reduced or eliminated. Major PEA Department Effect Campaign Finance Other PEA Department Effect Regional Branches 5.5.19 Carry Out Inspections Regarding Suspicions of Violations and Publish Results Budget The EEMS system will reduce the man-hours needed and reduce paperwork needed for PEA completion of this process. Process The process regarding alleged violations of the plan can be tracked in detail on the system including beginning dates, completion dates and other information needed for review of alleged violation. If a violation is deemed valid then all information regarding this violation can be forwarded for sanction processing as previously noted. Major PEA Department Effect Campaign Finance Other PEA Department Effect Regional Branches 5.5.20 Conduct Research and Evaluations for the Improvement of Elections Budget The EEMS should have no negative effect on this task for the PEA. Process All information regarding Romanian elections will be available creating a repository of information to create ideas for research on elections both inside and outside Romania. Major PEA Department Effect Legal Other PEA Department Effect Logistics Campaign Finance Legal Regional Branches Foreign Relations Budget Department Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 120 of 137 Electoral Statistics Communications and Public Relations Information Technology 5.5.21 Certify the Software Used in Elections Budget The system should create major cost savings for the PEA regarding creation of software for elections in Romania. Process Currently the system used to create and track the logarithm used for the uninominal process in Romania has to be recreated from scratch for each election. Due to the complexity of this logarithm and the subsequent testing needed to insure the correct processing of votes in the Romanian elections is very costly. The new EEMS system will be able hold major components of the uninominal plan and allow authorized users create the details of the plan in a uniformed user interface reducing programming costs. Testing will then only needed to be completed on the smaller details which change from election to election instead of the entire program created for each election. Current estimates calculate a savings of between 2 to 3 million euros per uninominal election. Major PEA Department Effect Information Technology 5.5.22 Create Lists of Centralized Personnel Budget The EEMS system will reduce the man-hours needed and reduce the paperwork for completion of this task. Process The list of personnel can be created and edited including assignments and completion of duties. Other information can be forwarded or made readily available to the budget and personnel departments for payment as well. Major PEA Department Effect Information Technology 5.5.23 Formulate Proposals for Updating Uninominal Colleges Budget The EEMS system should reduce man hours needed for completion of this task. Process This task is extremely complex and unique to each election creating complex related tasks in the areas of testing. Since the formula can change from election to election and even be altered from the beginning of an election cycle before and election the man- hours needed can be extremely large. The system will allow easier exploratory logarithms and the subsequent editing of these logarithms with a reduced need for expansive testing during the short election cycle. Major PEA Department Effect Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 121 of 137 Electoral Statistics Other PEA Department Effect Information Technology 5.5.24 Insure Voter Rolls Synchronization between Town Halls and Courts Budget The EEMS system will have no negative effect on the man-hours needed to track this information within the system Process Within the process calendar for the PEA and other ministries this process task list and completion can be tracked by the PEA staff. Also notices of upcoming deadlines can be systemically created or manually created by authorized user. Completion and historical data is available as well for informational problem solving regarding updates within the voter update system. Major PEA Department Effect Electoral Statistics Other PEA Department Effect Regional Branches Foreign Relations Electoral Statistics Communications and Public Relations Information Technology 5.6 Political Factors The Romanian Permanent Election Authority (PEA) has proposed changes to the current laws to update elections to a more electronic solution. These changes, if correctly implemented, will result in quicker results with increased accuracy of vote counting. Some of these changes will aid in the effort to modernize Romanian Elections. The following sections will outline these proposed changes and the positive effect they would have on the election process. 5.6.1 Description of Current Situation The laws in use today reflect the current state of technology for all elections in Romania. All elections in Romania are currently using paper ballots counted by a manual hand counting process. The PEA has analyzed past elections and come to the conclusion that there is a lack of consistency between different types of elections and the laws and government decisions regarding specific elections. This lack of uniformity causes confusion for all groups Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 122 of 137 associated with these elections including candidates, political parties, election workers and most importantly the voters themselves. These inconsistencies can also lead to either a lack of adequate security or at least the perception of a lack of adequate security undermining the voters trust and eroding the willingness of the countrys voters to even participate at a high level. The changes proposed by the PEA previously seek to make uniform, in as much is possible, the set of laws controlling the elections in Romania. The PEA proposed the unification of laws on voter rolls, election logistics, electoral bodies, the election campaign, submittal of candidacies, the voting process, offenses and sanctions, electoral contentious and obligations of public authorities. The PEA has noted multiple instances where voters have allegedly voted more than once in the same election. Whether these allegations prove true or not the perception that this multiple voting is possible erodes voter confidence. The PEA has carried out on multiple election dates what is referred to as a pilot project to prove the worth of modern technology in the Polling Stations. This project entailed using computers to access a central database of voters to ensure that all voters who are eligible can vote once, but any voter who attempts to qualify to vote a second time are turned away because that have already voted. 5.6.2 Proposed Changes The PEAs proposed changes to the election law are made on several layers including standardization of rules between elections including voter registration, physical properties of the elections such as polling stations and constituencies, election administration duties, election logistics, rules regarding candidates, campaign finance, voting regulations, election observations, counting procedures and other pertinent electoral regulations. The PEA used numerous sources of background information to define and propose the changes. These included practices currently in use in Romania, practices in use in other countries, studies conducted by both the PEA and other institutions, and also knowledge of subject matter experts from within the PEA and from other Ministries and agencies available. 5.7 Authority to Implement The Permanent Electoral Authority was established by law as an autonomous administrative institution due to of the plurality of issues involved in the administration of elections. The PEA operates independent of other institutions with electoral responsibilities, but collaborates with these institutions for the same common purpose: an authentic constitutional state and a real democracy. The creation of an independent electoral body provides significant opportunities for enhancing transparency and public confidence in the electoral system. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 123 of 137 The PEA ensures the unitary application, at national level of legal provisions regarding the organization of elections. The roll of the PEA is ever evolving, as trust and confidence are instilled in the government and in citizens of Romania. This is also evidenced by the increased authority of the institution as noted by their increased budget to deal with additional responsibilities since their inception. A fully operational Electronic Election Management System (EEMS) that provide the means for the PEA to achieve their goals and objectives, which is to improve the voting experience of Romanian citizens, build a higher level of trust in election results and to promote transparency through all stages of the election process. The EEMS will provide tools to show accountability of their functions to the government and to the citizens. 5.8 Benefits of Implementation General Benefits The benefits of the EEMS system implementation have been included in the introduction to the Final Report as well as in full in the Task 4 deliverable attached to this document. 5.9 Implementation and Investment Action Plan 5.9.1 Implementation Plan The purpose of System Implementation is to make the EEMS available to the mandated specialized Romanian government institutions (the deployment phase), and positioning on- going support and maintenance of the system within PEA organization. At a finer level of detail, deploying the system consists of executing all steps necessary to educate the consumers on the use of the new system, placing the newly developed system into production, confirming that all data required at the start of operations is available and accurate, and validating that business functions that interact with the system are functioning properly. Transitioning the system support responsibilities involves changing from the system development to a system support and maintenance mode of operation, with ownership of the new system moving from the Project Development Team to the PEA. During the system implementation, the Project Manager has the leading role. He must develop the implementation plan where he must plan for failure, and must have a defined set of contingency plans to be executed in the event of a problem encountered during deployment. PEA, any other stakeholders and all key decision-makers must clearly understand and agree to the various go/no go criteria by which decisions will be made whether or not to proceed with the deployment. In the event of a failure, time lost as a result of an ill-defined course of action can be costly not only in terms of project budget, but equally important, in terms of customer and consumer confidence. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 124 of 137 Due to the number of project participants in this phase of the SDLC, many of the necessary conditions and activities may be beyond the direct control of the Project Manager. Consequently, all project team members with roles in the implementation must understand the plan, acknowledge their responsibilities, recognize the extent to which other implementation efforts are dependent upon them and confirm their commitment. The main phases of the Project Implementation Plan are: Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 125 of 137 Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 126 of 137 Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 127 of 137 5.9.2 Costs of Implementation 5.9.2.1 Financial Analysis The financial analysis provides information regarding inputs and outputs, the structure of incomes (if this is the case) and expenses necessary for the implementation of the project but also over the expected period in order to determine the financial sustainability and calculation of key financial performance indicators. Complete details are in the Task 4 deliverable attached to this document. The methodology used is updated cash flow analysis that quantifies the difference between incomes and expenses generated by the project over the average life span adjusted with an updating factor. When preparing the financial analysis the following elements were taken into account: Timeline; Determining total costs; Income generated by the project; The residual value of the investment; Correction for inflation; Determining the financial updating rate; Determining performance indicators; and Determining the co-financing rate. 5.9.2.2 Reference period Project implementation timeline: 2 years; Reference period/ time horizon taken into consideration for the financial analysis: 13 years (including the implementation period for effectively using the finalized EEMS system for 3 turns of elections): Next elections Expected years Local Elections 2012 2016 2020 2024 Elections for the Chamber of Deputies and the Senate 2012 2016 2020 2024 European Parliament Elections 2014 2019 2024 Presidential Elections 2014 2019 2024 Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 128 of 137 5.9.2.3 Financial updating rate The financial updating rate taken into account for the financial analysis: 5% (as recommended within Working Document no. 4 for financial analysis regarding Romanian investment projects). 5.10 Cash flow analysis The following facts regarding elections were obtained from multiple public sources (CIA Fact-book, White Books of different elections Elections for the Chamber of Deputies and the Senate (2008) and Elections for the President of Romania (2009)): Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 129 of 137 BNR course of conversion 4,2705 - average course for September 2011 (InfoEuro) Concept RON EUR Qty Average employee income (monthly gross) 2.026 474 Population (aprox.) 21.904.551 July 2011 est. - www.cia.gov/ World Fact-book Counties 42 Polling stations 18104 White Book of Elections Percentage of participation (Elections for the Chamber of Deputies and the Senate) 39,20% White Book of Elections Percentage of participation (Elections for the President of Romania) 54,37% White Book of Elections Present Voters (Elections for the Chamber of Deputies and the Senate) 7.236.927 White Book of Elections Present Voters (Elections for the President of Romania) 9.946.748 White Book of Elections People on voter lists (Elections for the Chamber of Deputies and the Senate) 18.461.548 White Book of Elections People on voter lists (Elections for the President of Romania) 18.294.552 White Book of Elections Staff in each polling station traditional voting process 8 electronic voting process 3 Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 130 of 137 Starting from the previous facts, the following presumptions regarding cost of elections are made: Presumption (estimations) EUR Polling stations 18.000 Voters 18.500.000 Elections budget 35.000.000 Personnel expenses 15.000.000 Electronic reductions (staff and equipment) 12.000.000 The estimations regarding the electronic voting costs reductions take into considerations the dramatic decrease in election staff (below of polling station and BEJ workers are required after successfully implementing the EEMS system), ballot boxes, paper and stamps. Moreover, the use of qualified and trained personnel would greatly improve the electoral process; this can be seen as a duality due to the fact that more trained personnel also leads to less involved staff members at polling station / BEJ level. 5.10.1 Cash flow inputs The project will be financed according to the funding contract closed after the project was approved. The actual financing sources can vary, but influence in a small manner the financial indicators. In the proposed scenarios of analysis it is considered that all funds are allotted from the Governments Budget. 5.10.2 Cash flow outputs The cash flow outputs can be considered investment costs and maintenance costs described in detail in the Task 4 deliverable. 5.11 Investment costs Large capital investment decisions that involve the financing of a large enterprise type management system as EEMS are among the most important decisions undertaken by the Romanian government. These decisions typically involve the commitment of large sums of money, and will have an environmental, developmental and political impact, over a number of years. Because the benefits are based on future events and the ability to foresee the future is imperfect, it is imperative to speed the EEMS implementation process approval and keep the project cost estimate accurate. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 131 of 137 Our project cost estimate is based on the current ITC market prices, using the most advanced technologies provided by trusted and well known American companies as IBM, HP, Microsoft, Cisco, etc. As you could see in the table below, the total cost of ownership for the EEMS system to be implemented over two years is close to 100 million Euros: Item Component Cost Comments EEMS Central Infrastructure 1 System Hardware 1.1 Storage and Tape library 880,000 3 years included warranty 1.2 Servers, infrastructure and networking 880,000 3 years included warranty 2 EEEMS Core 2.1 Result Consolidation 4,600,000 Services ( includes SW package) 2.2 Election Night Reporting 1,400,000 Services ( includes SW package) 2.3 Election Management 2,600,000 Services ( includes SW package) 3 e-Learning 3.1 e-Learning platform 400,000 SW ( includes configuration Services) 3.2 Custom and implementation services 180,000 Services 3.3 Content development 200,000 Services 4 ERP 260,000 SW ( includes configuration Services) 5 CRM 150,000 SW ( includes configuration Services) 6 Project Management 30,000 SW ( includes configuration Services) Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 132 of 137 Item Component Cost Comments 7 Operational Management System 900,000 SW ( includes configuration Services) 8 Electronic Data Records Management System 1,500,000 SW ( includes configuration Services) 9 Call-center 40,000 Services Cost / per year 10 GIS 10.1 GIS applications (Web, Desktop, Reporting) 950,000 SW ( includes configuration Services) 10.2 Geospatial analysis 350,000 Services 10.3 Database definition 1,500,000 Services 11 Application Management and Monitoring 120,000 SW ( includes configuration Services) 12 Storage, Performance and Service Manager 130,000 SW ( includes configuration Services) 13 Access Manager 240,000 SW ( includes configuration Services) 14 EEMS Database 220,000 SW ( includes configuration Services) 15 Unified Security Solution 150,000 SW ( includes configuration Services) 16 EEMS Core Team - PM, QA, Integration service 4,320,000 Services for the project life cycle 17 EEMS Collaboration 17.1 Internal mail 25,000 SW ( includes configuration Services) 17.2 VOIP to all polling stations and branches (client based) 850,000 SW (includes configuration Services) Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 133 of 137 Item Component Cost Comments 17.3 VOIP phones 1,440,000 HW 17.4 Videoconferencing solution 200,000 HW Total central 24,515,000 EEMS HW Voting Devices (Polling station and County Level) 21 Scanners (42) 4,200,000 Ballot recounting 22 Scanners (18,000 units) 34,200,000 HW - (includes configuration Services) 23 Voter registration machine & Identity card scanner (18,000 units) 16,200,000 HW - (includes configuration Services) 24 Voting machine / DRE (20000 units) 20,000,000 HW - (includes configuration Services) 25 Total HW voting devices 74,600,000 Grand Total EEMS 99,115,000 The project implementation cost by Bucharest, the capital of Romania, and the rest of the country territory is depicted in the following table: Bucharest and entire central infrastructure 1 EEMS Central Infrastructure 24,515,000 2 Central Scanners 100,000 3 Scanners (2000 units) 3,800,000 4 Voter registration machine & Identity card scanner (2000 units) 1,800,000 5 Voting machine / DRE (4000 units) 4,000,000 Total Bucharest 34,215,000 Remaining country 64,900,000 We assess that the EEMS will be Cost-Effective system with a minimum cost subject to the condition that it must satisfy the entire requirements described in Task3. EEMS can be Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 134 of 137 amortized over a decade but the immediate benefits to Romanian democracy and their people is incommensurable. Accurately measuring the costs of EEMS can be a difficult endeavor. Although specific budgets for registration and elections are generally set by public appropriations to election management bodies (EMBs), in our case PEA, total expenditures often vary widely because of other direct and indirect financial outlays that create a more complex cost structure than is evident through public accountancy alone. These additional cost factors might include subsidized services from partner institution, international assistance programs and other forms of assistance. 5.12 Investment costs Applications of technology are a necessity in the administration of voting operations and maintenance. In developing EEMS for voting operations administration and for use in voting it is essential and it should be: suitable for the environment; carefully specified; subject to strict quality and cost controls; thoroughly tested under operational conditions, including, wherever possible, a period of parallel running, before implementation. The table below presents an estimate of future costs of maintaining an automated solution as EEMS, in terms of equipment or software maintenance, training, upgrades, license fees and the specialized personnel for the first four years of EEMS life cycle: Item Component Cost Year1 Cost Year2 Cost Year3 Cost Year4 EEMS Central Infrastructure 1 System Hardware 1.1 Storage and Tape library 0 0 0 88,000 1.2 Servers, infrastructure and networking 0 0 0 88,000 2 EEEMS Core 2.1 Result Consolidation 230,000 230,000 230,000 230,000 2.2 Election Night Reporting 70,000 70,000 70,000 70,000 2.3 Election Management 130,000 130,000 130,000 130,000 3 e-Learning 3.1 e-Learning platform 0 80,000 80,000 80,000 3.2 Customization and implementation services 9,000 9,000 9,000 9,000 Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 135 of 137 Item Component Cost Year1 Cost Year2 Cost Year3 Cost Year4 3.3 Content development 10,000 10,000 10,000 10,000 4 ERP 0 52,000 52,000 52,000 5 CRM 0 30,000 30,000 30,000 6 Project Management 0 6,000 6,000 6,000 7 Operational Management System 0 90,000 90,000 90,000 8 Electronic Data Records Management System 0 75,000 75,000 75,000 9 Call-center 40,000 40,000 40,000 40,000 10 GIS 10.1 GIS applications (Web, Desktop, Reporting) 0 190,000 190,000 190,000 10.2 Geospatial analysis 3,500 3,500 3,500 3,500 10.3 Database definition 15,000 15,000 15,000 15,000 11 Application Management and Monitoring 0 24,000 24,000 24,000 12 Storage, Performance and Service Manager 0 26,000 26,000 26,000 13 Access Manager 0 24,000 24,000 24,000 14 EEMS Database 0 44,000 44,000 44,000 15 Unified Security Solution 0 30,000 30,000 30,000 16 EEMS Core Team - PM, QA, Integration service 432,000 432,000 432,000 432,000 17 EEMS Collaboration 17.1 Internal mail 0 5,000 5,000 5,000 17.2 VOIP to all polling stations and branches (client based) 0 170,000 170,000 170,000 17.3 VOIP phones 0 14,400 43,200 72,000 17.4 Videoconferencing solution 0 2,000 6,000 10,000 Total central 939,500 1,801,900 1,834,700 2,043,500 EEMS HW Voting Devices (Polling station and County Level) 21 Scanners (42) 42,000 42,000 42,000 42,000 22 Scanners (18000 units) 102,600 171,000 239,400 342,000 23 Voter registration machine & Identity card scanner (18000 units) 64,800 97,200 129,600 162,000 24 Voting machine / DRE (20000 units) 40,000 40,000 40,000 40,000 25 Total HW voting devices 249,400 350,200 451,000 586,000 Grand Total EEMS 1,188,900 2,152,100 2,285,700 2,629,500 Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 136 of 137 5.13 Financing Sources The following financing sources were taken into consideration in our analysis during Task 4: The implementation of the EEMS system is beneficial in terms of the developmental impact, of the proven financial profitability and sustainability and the gap in all institutional, managerial political or legal factors can be easily overcome. Moreover, from the wide range of financial alternatives described in detail in the chapter three of the Task4, we can conclude that the actual financing of the project is feasible. The best alternative will be identified in due time whereas ongoing negotiations in multiple financing directions will definitely lead to the best alternative in terms of achievability and profitability. EEMS Budget Grants Structural Funds Allocated budget Multi-annual budget submission External financing World Bank US EximBank Commercial Bank Implementer Financier Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project Page 137 of 137 6 Conclusion to Final Report It is our experience that proposing a technical methodology as an integrated package approach, of processes and functions of Commercial Off the Shelf (COTS) and custom development software will provide significant value-added benefits to the overall EEMS software development life cycle. U.S. technology enjoys a very positive image in Romania and USTDA support of the proposed Electronic Election Management System project will develop a reliable mutual business opportunity. The EEMS project can also benefit from the competitive playing field of the U.S. manufacturers computer hardware (including PCs, optical scanners, readers, printers, black boxes, etc.), specialized software applications, telecommunications equipment, database management and operating systems, and advanced security solutions. The full execution of the EEMS project will improve the technical and institutional capability of the PEA, leading to significant efficiency and effectiveness gains to the electoral process. It will decrease fraudulent and other illegal voting, create a faster and more reliable tabulation process, improve administrative and technical capacities, and will also allow for real time monitoring of the election process. The implementation of the EEMS system, based upon all of the research from this study, will be beneficial in terms of the developmental impact, of the proven financial profitability and sustainability, and closing the documented gaps in all institutional, managerial, political, or legal factors. Improvement of the election management process is a priority of the Government of Romania and was a specific pledge of President Basescu to the Romanian public after the 2009 presidential election to have an improved system by the time of the next presidential election in 2014. Development of an IT-based election management system and improvement of the electoral process is also being driven by Romania's EU requirements. The PEA is fully committed to the EEMS project and has demonstrated that it has the technical and administrative capacity to effectively implement it. Permanent Electoral Authority Cooper Consulting Company 601 Farley Drive Austin, Texas 78753 www.cooperconsulting.com Permanent Electoral Authority 6th Stavropoleos St. 3rd Sector, Bucharest, 030084, Romania www.roaep.ro Romania EEMS Feasibility Study Project