Stand-Alone ITIL IT Service Management Courses

Course Description Duration

Exam Fee
excl. VAT
VAT
Total incl.
VAT
Executive ITIL

Overview day n/a n/a n/a

ITIL

Overview 1 day n/a n/a n/a

Polestar ITIL

Simulation (10-18 people) 1 day n/a n/a n/a

ITIL

Foundation Self Paced Online n/a R 1 625.00 R 227.50 R 1 852.50
ITIL

Service Catalogue 2 days n/a n/a n/a
ITIL Software Asset Management (SAM) Essentials 3 days R 2 500.00 R 350.00 R 2 850.00
2 days R 1 625.00 R 227.50 R 1 852.50
3 days R 1 625.00 R 227.50 R 1 852.50
ITIL

Intermediate: Capability Modules

Exam Fee
excl. VAT
VAT
Total incl.
VAT
4 days R 2 150.00 R 301.00 R 2 451.00
4 days R 2 150.00 R 301.00 R 2 451.00
4 days R 2 150.00 R 301.00 R 2 451.00
4 days R 2 150.00 R 301.00 R 2 451.00
ITIL

Intermediate: Lifecycle Modules

Exam Fee
excl. VAT
VAT
Total incl.
VAT
3 days R 2 150.00 R 301.00 R 2 451.00
3 days R 2 150.00 R 301.00 R 2 451.00
3 days R 2 150.00 R 301.00 R 2 451.00
3 days R 2 150.00 R 301.00 R 2 451.00
3 days R 2 150.00 R 301.00 R 2 451.00
5 days R 2 150.00 R 301.00 R 2 451.00
Personal Education Pass 1 year Included in course fee
Bundled ITIL IT Service Management Courses
Exam Fee
excl. VAT
VAT
Total incl.
VAT
2 day ITIL Foundation + 3 day ITIL Service Operation 5 days R 3 775.00 R 528.50 R 4 303.50
2 day ITIL Foundation + 3 day ITIL Operational Support and Analysis 5 days R 3 775.00 R 528.50 R 4 303.50
Bundled Lifecycle Course Offerings
Exam Fee
excl. VAT
VAT
Total incl.
VAT
Service Strategy Continual Service Improvement 5 days R 4 300.00 R 602.00 R 4 902.00
Continual Service Improvement Service Strategy 5 days R 4 300.00 R 602.00 R 4 902.00
Service Operation Service Transition 5 days R 4 300.00 R 602.00 R 4 902.00
Service Transition Service Operation 5 days R 4 300.00 R 602.00 R 4 902.00
Service Strategy Service Design 5 days R 4 300.00 R 602.00 R 4 902.00
Service Design Service Strategy 5 days R 4 300.00 R 602.00 R 4 902.00
19 Days Included in course fee
Course Description Duration
Exam Fee
excl. VAT
VAT
Total incl.
VAT
ISO/IEC 20000 Foundation 3 days R 1 375.00 R 192.50 R 1 567.50
ISO 27002 Security Management Foundation 2 days R 1 650.00 R 231.00 R 1 881.00
COBIT

5 Foundation 3 days R 1 650.00 R 231.00 R 1 881.00

Course Description Duration
Exam Fee
excl. VAT
VAT
Total incl.
VAT
PRINCE2

Foundation 3 days R 2 400.00 R 336.00 R 2 736.00

PRINCE2

Practitioner 2 days R 3 200.00 R 448.00 R 3 648.00

PRINCE2

2009 Conversion / Re-Accreditation 2 days R 3 200.00 R 448.00 R 3 648.00

PRINCE2

Fast Track 5 days R 5 600.00 R 784.00 R 6 384.00

Course Description Duration
Exam Fee
excl. VAT
VAT
Total incl.
VAT
Service Desk Foundation 2 days R 900.00 R 126.00 R 1 026.00
Service Desk & Support Analyst 3 days R 900.00 R 126.00 R 1 026.00
Service Desk & Support Manager 4 days R 900.00 R 126.00 R 1 026.00
ITIL

Intermediate: Service Transition

ITIL

Intermediate: Continual Service Improvement

Pink Elephant 2014 Examination Rate Card
ITIL

Intermediate: Operational Support & Analysis

ITIL

Intermediate: Release, Control & Validation
ITIL

Intermediate: Service Offerings & Agreements

ITIL Foundation - 2 day
Pink Elephant understand that not every individual requires formal certification and that the translation of the knowledge learnt into
results is sometimes the over-rider. To this end, our delegates are able to undertake a Pink Elephant test of their knowledge and
receive a Certificate of Proficiency at no cost or alternatively, the internationally recognised certification as offered below.
Please indicate your preference on your booking form.
Dates above may change without prior notice. ITIL is a registered trade mark of AXELOS Limited. PRINCE2 is a registered trade mark of AXELOS Limited. The Swirl logo is a trade mark of AXELOS
Limited.
ITIL

Intermediate: Planning, Protection & Optimisation
ITIL IT Service Management Certifications and Courses
Contact Pink Elephant on: Tel: +27 (0)11 656 0020 or e-mail info.africa@pinkelephant.co.za. Building 11B, The Woodlands Office Park, 140 Western Service Road, Woodmead
PRINCE2 Project Management Certifications
Pink Elephant World Leaders in Transforming IT Services
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Please note that pre-requisites are required for these courses. Please contact Pink Elephant for further information.
IT Governance & ISO Certifications
ITIL

Foundation - 3 day
ITIL

Intermediate: Service Strategy

ITIL

Intermediate: Service Operation

SDIService Desk Certifications and Courses
ITIL

Intermediate: Service Design

ITIL

Managing Across the Lifecycle

Fast Track ITIL Expert