Suvendu Mohapatra Sabarmati Gas Limited (A JV of BPCL and GSPC), Sector-21, Gandhinagar, Gujarat, India Abstract Development of natural gas infrastructures has changed the scenario of natural gas. In this paper, our focus will be to converge revolutionizing instrumentation, information and communication technologies with cost effective applications that can transform the way natural gas is produced, delivered and used just in time. Having isolated modern instrument is not enough. In order to overcome the challenges like supply demand gap, monitoring the process and equipment safety and reliability, avoiding the duplication of automation infrastructure there is need of a Smart Gas Grid integrating the automation systems of gas producers/LNG terminals, gas transporters , gas distributors and Consumers. Here the vision is to create an integrated automation and communication infrastructure for the entire natural gas supply chain so that all stake holders can share this common infrastructure to monitor and control their part of asset in terms of process as well as business environment. Key words CNG, CGD, Gas grid, SCADA, GSM, GPRS, CRM, Utility portal. Introduction Development of natural gas pipeline and CNG infrastructures by gas transportation and distribution companies has changed the scenario of natural gas consumption radically. In this paper, our focus will be to converge revolutionizing instrumentation, information and communication technologies with demand and supply site management with an effort to highlight the scope of improvements in terms of energy efficiency, cost effectiveness, reliability and safety. Sophisticated electronic sensors and managed by advanced metering and control systems are spurring more innovative and cost effective applications that can transform the way natural gas is produced, delivered and used just in time. But having isolated modern instrument is not enough. In order to overcome the challenges like supply demand gap, monitoring the process and equipment safety and reliability, avoiding the duplication/minimization of automation infrastructure there is need of a smart grid integrating the automation systems of gas producers/LNG terminals, gas transporters , gas distributors and Consumers. 2
Here vision is to create an integrated automation and communication infrastructure for the entire natural gas supply chain so that all stake holder can share this common infrastructure to monitor and control their part of asset in terms of process as well as business environment. For example, a customer can use this tool to select (selling and buying) sourcing of gas, mode of transportation, distribution medium. This integrated automation infrastructure will lead to drastic reduction in operating expense, quick emergency management, monitoring safety of the system, quick commercial decision making, reduce losses and improved supply and demand management. While operating the gas grid, it is important to visualize the scenario of total interruption of gas supply to a city or state having millions of domestic customers, commercial restaurants, industries, CNG vehicles/buses without gas may be due to interruption of many supply pipelines. We can very well realize the gravity of the situation. So one of the visions of smart gas grid is to improve shutdown management performance by responding faster to repair pipeline/ equipment before it fails unexpectedly. Smart gas grid can improve the load factors and reduce system losses. The enabling ingredient of Smart Gas Grid will consist of sensors, flow meters, flow computers, gas analyzers, fire and gas detectors, PLCs, RTUs, DCIUs, micro SCADA, Mini SCADA, DCS, CGD SCADA, SCADA system of transportation company, automation systems of Gas fields and LNG terminals, Automation system of power generation units, fertilizer plants, automation system large gas customers, automation systems of CNG stations, industrial, commercial MRSs and DRSs, commercial and financial application software for business trading and commercial applications, leakage application software etc. Here the vision is to achieve maximum reliability and serve the unique needs of different customers at minimum cost. The importance of this vision can be visualized if we compare it with the todays status of electricity infrastructure where huge investments are going on to reform the sectors that could have been easily avoided or minimized if appropriate action was taken 30 yrs back. If the present Gas infrastructure companies can not visualize the future problems then problems will be plenty to face after 15 yrs, with baggage of old infrastructures, without data of pipeline, plumbing, network, capacity constraint of existing infrastructure etc. Meter reading is a non trivial component of a distribution companys fixed monthly cost. Many companies do not read meter monthly, instead go for bimonthly. Scope of improvement includes making meter reading instantaneous along with dispatch of invoice creating additional cost saving and more important , greater convenience for customers. With gas prices set to continue rising sharply, the smart gas grid will also offer consumers choices that could reduce their bills, it can offer time of use and possibly even real time pricing, as opposed to the flat rate retail tariffs most consumer now pay. This will reduce peak load, improve asset utilization, reduce additional non gas tariff in case of under utilization and over consumption, and in turn lower per unit cost of gas. In future it may happen that natural gas demand will grow much faster in some cluster that lead to capacity constraints of pipeline with existing operating pressure. This in turn calls for to run the grid with a demand based multi pressure system exploiting the design conditions and operating conditions. Now gas industry needs a breakthrough to enable it to rebalance the value equation it presents to customers. Costs are headed up while reliability is slipping. The smart gas grid can also presents an opportunity to bundle in home intelligence offerings such as automating switch off of heating applications when temperature is reached the required one, safety isolation of the system in case of heat, fire and gas leakage, alarm in case of more use than average use, efficient use of time of use (TOU) conditions of gas supplier etc. 3
If the cost can not be driven down, the utility industry will need to improve the quality of service. This will increase the perceive value of the product. Because smart gas grid will give customers more control over their use of gas, it offers away to increase perceived value. It could enable customers to minimize the total amount of their bills. So even though unit prices may not go down, the total size of a customer bill could be minimized if not absolutely reduced. And the total amount of a bill will have a much greater impact on customer satisfaction than unit price. Smart gas grids biggest potential for CNG Infrastructure is the energy efficiency of CNG compressors by managing inlet pressures, TOU of Gas and Electricity for prime movers, reduce operational expense by remote monitoring etc, better cash management at dispensing points, safety of CNG infrastructures, tracking of regular customers, waiting line analysis, monitoring maintenance schedules, performance monitoring of CNG equipments etc. Fuelling of CNG vehicles at houses from their domestic connections or at their garages implementing slow fill systems are yet to be implemented in India. If it happens it will improve the domestic consumption of natural gas making it more viable. Moreover there will be six factors that will drive the adoption of smart gas grid in India. 1. Safety reliability of the system by online monitoring of entire infrastructure 2. Reduction in capex towards individual SCADA /automation systems by mutual sharing of infrastructure and technology. 3. Better supply demand management. 4. Reduction/managing the human element in system operations. 5. Peak load management. 6. Better Interaction with customers and stake holders with smooth commercial transactions. What is Smart Gas grid? Simply put, a smart gas grid is the integration of information and communication technology into natural gas transmission and distribution networks. The smart gas grid delivers gas to customers using two way digital technology to enable the more efficient management of consumers end uses of gas as well as more efficient use of the grid to identify and correct supply demand imbalances instantaneously and detect faults in a self healing process that improves service quality, enhances reliability and reduces costs. The smart gas grid concept is not confined to utilities only; it involves every stages of gas supply chain, from generation, transportation, trading, transactions, and customer applications. It encompasses a broad set of applications, including software, hardware and technologies that enable utilities to integrate, interface with, and intelligently control innovations. Meter Telecommunication The core of the smart gas grid transformation is the use of intelligent communication networks and systems as the platform that enables gas grid instrumentation, analysis and control of utility operations from gas exploration/ regasification to trading, and from transmission and distribution to retail. Telecommunications channels can be divided into three categories. Land line: This includes analog subscriber lines, digital subscriber line, coaxial cables, fibre optics. Wireless:- This includes cell phone communication systems ( both GSM/GPRS method and the CDMA method) and Wi Fi. Private radio: this included trunk mobile dispatching channels and meshed meter networks. 4
A smart gas grid can use multiple options of communications. Telecommunication combined with distributed intelligence, make it possible to report and resolve gas grid issues in real time (self healing).In addition information communicated by intelligent electronic devices alerts operators to problems. It is thus important to evaluate the systems reliability, security and availability, as well as technology cost, when choosing telecommunication cost. Scalability is another important consideration in choosing technologies. With smart metering, an advanced infrastructure of check meters and two way communication systems serves as a gateway for distribution company- customer interaction. This integration brings huge amount of data that must be gathered, stored, and transformed in near real time for intelligent responses and decision support. Thus the ability to scale a communications method also an important parameter. In India coverage of network can be a problem in sub urban and rural areas. In urban areas network congestion is a challenge because smart gas grid requires voluminous data. Gas utilities can explore time of use (TOU) tariffs with the mobile operators in order to shift the mobile phone load. Wide area network are available with gas transportation companies as fiber optic are being laid along with pipeline. Challenges will be for gas distribution companies when Fibre optics is not laid. However with many telecom utilities having adaptability for supporting industrys requirement can provide adequate communication solutions. There is scope for minimization of communication infrastructure cost if Gas transportation companies will allow Gas distribution companies to use their fibre optics infrastructure where is feasible. Companies like Cisco are sharing their networking expertise with utility companies. Information Technology The head end system is the apex node of the network; it consists of the telecommunication system and field devices. The role and function of head end system vary depending on the systems application i.e. metering and billing, SCADA, Emergency shutdown systems, disconnection and reconnection as part of the billing, gas reconciliation, demand side and supply side management etc. The combination of growing technology in distribution management and operations is leading to an emerging need to support the integration of micro grids, open access /architecture systems, and the use of networked controlled devices, and hence , a need for a converged security infrastructure. This will require an end to end secure infrastructure that protects the communication assets ( SCADA, RTU, PLC EVCs, flow computers etc.) The first priorities in smart gas grid development are addressing the transmission and distribution infrastructure, the telecommunication network, and the data centers (computing platforms).Next attention should turn to building the right operational systems for automated metering infrastructure, shutdown/curtailing information, customer information, geographic information system (GIS), meter data management, asset management and distribution management. Existing isolated SCADA/automation systems does not address these system in totality, which should be viewed from the perspective of overall business applications and workforce management. Several software companies may have roped in to develop such infrastructures. However, in India infrastructure development have been restricted to isolated gas grids or pipelines. Special drive is required to connect all critical infrastructure of gas grid i.e. CGS, fiscal metering systems, tap off points, major customers, DRS , intermediate compressor and strategic SV stations and CNG stations etc.. Software standardization and compatibility with standard protocol is very much essential to integrate legacy system. Otherwise an effort has to be taken for upgrading/replacing the existing equipments. That will help to ensure. Interoperability: The capability of plug and play devices and software is important for field devices, telecommunication channels, and IT systems of the head end equipment. 5
Open Architecture: Adopting non proprietary architecture will eliminate vendor lock in, be easier to maintain than the architectures of disparate proprietary systems, and will help in the development of uniform system across enterprises because when vendor compete, innovations result. Based on industry accepted standards: Architectures that conform to such standards protect the utilitys investment, reduce the risk of obsolescence, and ensure a smooth migration of future technology. Unfortunately, many equipments and infrastructures lack the basic hardware and software required to deploy in a smart Gas grid. Many companies have not adopted large scale basic enterprise system or followed a broad IT strategy (few exception are gas transportation companies have integrated SCADA systems etc. )Most deployments are limited to a few functionalities such as computerized billings and setting up control centers, GSM based automating metering system, CP monitoring systems etc. Smart Gas grid should address customer relationship management, supply management and work management. From smart gas grid perspective, however gas resource management (trading and contracts, settlement and risk) needs to be addressed on a functional level, as do network management at the operational level. At the infrastructure level, the smart home/industry/commercial infrastructure (smart temperature/pressure sensors, ESD remote operated/monitored valves, load control devices, F&G detection systems, etc) has also not been addressed. Without adequate physical infrastructure, we are some distance away from the time when peak gas demand loads can be assessed at the customer and cluster levels. Customer Relations management Integrated customer relationship management (CRM) and advance metering infrastructure data will be a key enabler here. Knowledge of customers profiles with their usage requirement and patterns is crucial for utilities wishing to integrate with Smart gas Grid. Compete knowledge of customers and their needs will allow utilities to influence consumers to shift peak load demand consumption and protect customers from over consumption. In addition, it will enable utilities to help customers comply with contract fulfillments, environmental and security regulations. This, in turn, will help utilities to manage their assets, improve customer service and control costs. An important aspect of CRM is customer awareness and participation. Customer will be important stakeholders in the smart gas grid they will need to be more aware of the risks involved. At present the complaint handling process in companies are weak, resulting in decreased customer satisfaction. However, efforts are to be taken for accountability within the utilities. Utility Portals & Automated Call Centres Utility portals (interactive websites that are linked to the call center databases and help customers log directly into websites) are to be enhanced. Their objectives are similar to those of call centers and give customers another medium for interacting with the utility. All companies are implementing their isolated portals. Universal portal can be visualized in which customers across the utilities i.e. not only gas but also electricity, telecom etc. can be included along with provision for different options of payment. Because of this lack of integration, many companies are maintaining paper based system as well, resulting duplication of effort. Automatic meter reading 6
Automatic meter reading is often the most widely implemented GSM/GPRS based system in gas distribution application. Its contribution to make the gas grid smarter is that meter data are rapidly and accurately collected. This technology can save labor costs. This data also improve the inputs to the retail tariff structure, help with regulatory compliance, and help customer better understand their consumption and plan their usage accordingly. Remote disconnect and reconnect The remote disconnection and reconnection of customers who do not pay their bills is an extension of automatic meter reading. The meter contains, or control, a remote actuated on off valve that disconnects or reconnects the customer from the main gas grid. Shutdown /gas dispatch curtailment Before handling any unavoidable situation to isolate the gas grid in case of emergency or curtailment of supply, this smart gas grid will be very useful in quick decision making and monitoring the same. Demand Side Management and Load Management By installing field devices for demand side and load management and integrating this into the smart gas grid system having integrated AMR system, with the help of application software (tailor made for the industry application), demand side management and load management can be done. Distributed, Standby, Gas tap off from different gas sources. Many local gas source tap offs along with major gas sources like regassification terminal, major gas suppliers etc. are to be integrated with the system. In addition to this tap offs are provided at the interface between gas transporter and gas distributer. In case of emergency of pipeline rupture etc. gas distributor should have either standby tap off arrangement or loop arrangement that can divert load remotely isolating the affected portion within no time. This is the major requirement envisaging total stoppage of gas supply to all customers in a city or locality. Rapidly isolation of failed portions of the network and restoring service automatically and rapidly is the most critical application of Smart gas grid. Demand Response It increases the opportunity for demand response by providing real time data to gas suppliers and consumers and intermediate transporters. Foundation of it is having accurate customer profiles with load, consumption pattern and asset data so as to be able to evolve customer segmentation and develop business cases for supporting each of those categories with different plans and incentives. Economics and financing Regulator is focusing on unbundling the vertically integrated gas supply chain to improve each sector (transmission, distribution etc,) to improve their performance and accountability .But unbundling should not hamper the implementation pipeline integrity along with open automation architecture. Otherwise their will be interface problems, duplication of infrastructure etc. Determination of financial feasibility for such project is a major concern. In todays scenario, balance sheets of Gas utility companies are not that attractive than a year before. If there are only limited fiscal benefits from smart grid investments in the short term, it will be a challenge to get a commitment for significant additional fund. Innovative financing should be explored. Conclusion Organizations have to assess how its end to end delivery and operation value chains will be affected and determine how smart grid enhancements can add value to the customer and other stake 7
holders. Given sufficient times and effort, all of these challenges are manageable. The test for corporate leaders is to create a shared vision and engage internal and external stake holders in a common focus to collaborate and ensure that smart gas grid benefits are delivered cost effectively. Development of and clear communication of a credible strategy is the single most important thing to get it right early.