This document provides information and instructions for an operations management assignment for an MBA program. Students are asked to select an organization and prepare a report for the board of directors addressing four topics: 1) critically discuss the importance of a strong operations strategy for the organization to capitalize on global opportunities, 2) identify and diagram major business processes using tools like process charts, 3) critically analyze and propose improvements to processes with a focus on innovation and technology, and 4) describe and benchmark the new product development process. The document outlines assessment criteria, report structure guidelines, and important submission information for students.
This document provides information and instructions for an operations management assignment for an MBA program. Students are asked to select an organization and prepare a report for the board of directors addressing four topics: 1) critically discuss the importance of a strong operations strategy for the organization to capitalize on global opportunities, 2) identify and diagram major business processes using tools like process charts, 3) critically analyze and propose improvements to processes with a focus on innovation and technology, and 4) describe and benchmark the new product development process. The document outlines assessment criteria, report structure guidelines, and important submission information for students.
This document provides information and instructions for an operations management assignment for an MBA program. Students are asked to select an organization and prepare a report for the board of directors addressing four topics: 1) critically discuss the importance of a strong operations strategy for the organization to capitalize on global opportunities, 2) identify and diagram major business processes using tools like process charts, 3) critically analyze and propose improvements to processes with a focus on innovation and technology, and 4) describe and benchmark the new product development process. The document outlines assessment criteria, report structure guidelines, and important submission information for students.
Student Details ( Student should fill the content) Name Batch Number Student ID Cardiff Met ID ICBT ID Scheduled unit details Unit code MBA 7061 Unit title Operations Management Assignment Details Nature of the Assessment REPORT Topic of the Case Study GIVEN Learning Outcomes covered YES Word count 6000 Due date / Time As communicated in the assessment plan Declaration I certify that the attached material is my original work. No other persons work or ideas have been used without acknowledgement. Except where I have clearly stated that I have used some of this material elsewhere, I have not presented it for examination / assessment in any other course or unit at this or any other institution Signature Date Result (Assessor use only) Marks by 1 st Assessor Name & Signature of the 1 st Assessor Agreed Mark Marks by IV: Name & Signature of the IV For Office use only (hard copy assignments) Receipt date Received by
Master of Business Administration
International College of Business and Technology
Assignment Type & Title: For student use: Critical feedback on the individual progression towards achieving the assignment outcomes
For 1 st Assessor use: Assessment feedback Strengths
Weaknesses Name & Signature of the Assessor : Date : Comments by the IV
Name & Signature of the IV: Date :
Master of Business Administration
International College of Business and Technology
Operations Management -MBA7061 Assignment (Individual work) Weighting of assessment: 100% of total marks 6000 words Learning Outcomes Covered Evaluate the nature, scope and extent of manufacturing and service operations strategy; Critically evaluate the use of quality tools and techniques for a wide range of organisational problems; Solve complex operational problems related to managing capacity and constraints within organisations; Demonstrate the application of strategies, tools and techniques to improve business operations and appraise and select appropriate methods for managing supply bases for a variety of organisations
Assignment brief
Value-added Business Success Factors: The Role of Management and Operations
Operations management is a multi-disciplinary field that focuses on managing all aspects of an organization's operations. "The two most obvious functions are to provide the product or service and to sell the product or service. Operations management focuses on the function of providing the product or service. It is concerned with the planning and controlling of all activities necessary for the provision of the firm's product or service." Aspects of operations management, then, include products or services to emphasize; facility size and location with respect to customers and suppliers; marketing strategies to attract clients/customers; techniques and equipment to use to make the goods or to provide the services; work force management and training; and measurements of quality assurance. Operations managers apply ideas and technologies to increase productivity and reduce costs, improve flexibility to meet rapidly changing customer needs, enhance product quality, and improve customer service.
Master of Business Administration
International College of Business and Technology
Tasks Select an organization of your choice. And prepare a report to its board of directors:- 1.) Critically discuss the importance of a strong operation strategy to the above mentioned organization to capitalize global opportunities.
2.) Identify major business processes in the organization and elaborate them using standard process management tools and diagrams. Major business processes can be identified from the areas such as Quality Management, Inventory Management , Customer Management , Supplier Management, etc. (Standard tools and diagrams are: Process Chart, Process Flow Chart, Responsibility Matrix, etc)
3.) Critically analyze and propose the improvements/changes to the processes mentioned above in the organization in the view of Process innovation and improvement. Support your answer with technology acquisition and automation.
4.) Describe the New Product/Service Development process in the organization. Benchmark the current practices with leading practices in the industry and recommend required changes.
Assessment Criteria The following criteria will be used when marking your Assignment:- 1.) Clear identification of current practices, standard practices and gap filling techniques 25% 2.) Critical evaluation of the flexibility of the current operation strategy of the organization to respond to changes 15% 3.) Creativity and novelty of recommendations/improvements 15% 4.) Conclusion and recommendation 20% 5.) Depth of the analysis and relevance 15% 6.) The format and flow of report 10%
Master of Business Administration
International College of Business and Technology
Criteria for marking provided below GRADES 19-20 17-18 13-16 9-12 5-8 1-4 STRUCTURE OF ESSAY Clear and logical structure in line with main tenets of the topic Clear structure Reasonably defined Adequate, tendency not to be very clear in line with the main tenets of the topic Limited structure, not very relevant Very limited, totally lacking in relevance RESEARCH Excellent, considerable reading from a wide variety of sources Good variety of sources used Reasonable attempt to uncover information around the topic Adequate reading, not enough breadth in variety of issues Limited reading, not enough relevancy Poor research, reliance on Websites KNOWLEDGE
Outstanding ;wide breadth and depth
Up to date but lacking in depth and breadth Reasonably up to date Adequate but lacking in depth and breadth Limited Very limited, and no breadth and depth
INDEPENDENT THOUGHTS
Clear evidence of original thought Evidence of independent thought Discussion based on assertions Little evidence of assertion, more description than argument Very few facts, no evidence of independent thought No evidence at all of independent thought ANALYSIS Exceptional Very good analysis Limited in places Limited in places and superficial Poor analysis None
ARGUMENTS
Excellent Outstanding; excellent at times Relevant but not always comprehensive Superficial Few relevant to the topic Hardly any relevant to the topic CITATION ACCURACY Brilliant Very good Good, but lapses Poor Very poor/None None FOCUS Clear focus consistent throughout Well focused Well focused but lapses Lack of focus No focus Complete lack of focus, no relevancy at all Master of Business Administration
International College of Business and Technology
REPORT STRUCTURE Paper Size : A4 Word Count : 6000 words Printing Margins : LHS; RHS: 1 Inch Binding Margin : Inch Header and Footer : 1 Inch Printing : Single Sided Basic Font Size : 12 Font Style : Arial/Times New Roman Presentation : Bound Document
Important Information for Students The assignment should be submitted as a SOFT COPY in a word format ONLY (CD ONLY) as well as HARD COPY on or before the due date. The soft copy should be saved directly to a CD as one file. Documents saved in different files and/or in subfolders will be rejected. Softy copy should be named as MBA-(subject number)- followed by the Cardiff Met student ID number) E.g. for Operations Management Assignment MBA-7061 200 * **** Students are expected to keep a backup of all the assignments. ICBT and Cardiff Metropolitan University have all the right to re call for soft copy of any assignment at any time during the course. Student should sign a register upon submitting assignment which will be kept in the administration department of relevant campus. This record on the register will be considered as the official record for submission. Please note that plagiarism is treated as a serious offence and therefore the work you produce must be individual and original although may work in groups in some instances (Please refer to Student Handbook on Plagiarism & Cheating). All sources of information must be referenced using Harvard referencing where a reference listing should be included at the end of the assignment. Master of Business Administration
International College of Business and Technology
Please note that the submission date given for this assignment is the final date that you can hand over the assignment. No late submissions are allowed. (Please refer to the Student Handbook on Assessments - Late Submissions). Please refer to Student Handbook on Assignments Re-submission, mitigating circumstances procedure. Please use the attached coversheet only for hardcopy. Do not copy the assignment coversheet or the assignment question to the softcopy ( that is to the CD) Students are expected to give the following information in their coversheet of the softcopy (In the CD) o Student name o UWIC ID number o ICBT ID number o Subject name o Subject code