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Hardware Maintenance Manual

ThinkPad L440 and L540

Note: Before using this information and the product it supports, be sure to read the general information
under Appendix A Notices on page 127.

Second Edition (December 2013)


Copyright Lenovo 2013.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration
GSA contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

Contents
About this manual. . . . . . . . . . .

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Chapter 5. Status indicators . . . . .

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Chapter 6. Fn key combinations . . .

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Chapter 7. Locations . . . . . . . . .

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Chapter 1. Safety information . . . . . . 1


General safety . . . . . . . . . . . . . . .
Electrical safety . . . . . . . . . . . . . .
Safety inspection guide . . . . . . . . . . .
Handling devices that are sensitive to electrostatic
discharge. . . . . . . . . . . . . . . . .
Grounding requirements . . . . . . . . . . .
Safety notices (multilingual translations) . . . . .
Laser compliance statement (multilingual
translations) . . . . . . . . . . . . . . . .

Chapter 2. Important service


information . . . . . . . . . . . . . .
Strategy for replacing FRUs . . . . . . . . .
Strategy for replacing a hard disk drive, a
solid-state drive, or an M.2 solid-state drive .
Important notice for replacing a system
board . . . . . . . . . . . . . . . .
How to use error message . . . . . . . .
Strategy for replacing FRUs for CTO, special-bid,
and standard models . . . . . . . . . . . .
Product definition . . . . . . . . . . . .
FRU identification . . . . . . . . . . .

Chapter 3. General checkout . . . . .


What to do first . . . . . . . .
Checkout guide . . . . . . . .
Lenovo Solution Center . . .
Quick test programs. . . . .
UEFI diagnostic program . . .
Bootable diagnostic programs.
Power system checkout . . . . .
Checking the ac power adapter
Checking operational charging
Checking the battery pack . .
Checking the coin-cell battery .

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Chapter 4. Related service


information . . . . . . . . . . . . . .

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Restoring the factory contents by using the


Recovery Disc Set . . . . . . . . . .
Using the Windows recovery programs (for
Windows 8 and Windows 8.1 only) . . . .
Passwords . . . . . . . . . . . . .
Power-on password . . . . . . . .
Hard-disk password. . . . . . . .
Supervisor password . . . . . . .

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How to remove the power-on password .


How to remove the hard-disk password .
Power management . . . . . . . . . .
Screen blank mode (for the Windows 7
operating system only) . . . . . . . .
Sleep mode . . . . . . . . . . . .
Hibernation mode . . . . . . . . .
Symptom-to-FRU index . . . . . . . . .
Numeric error codes . . . . . . . .
Error messages . . . . . . . . . .
Beep errors . . . . . . . . . . . .
LCD-related symptoms . . . . . . .
Intermittent problems . . . . . . . .
Undetermined problems . . . . . . .

Locating computer controls, connectors,


indicators. . . . . . . . . . . . .
ThinkPad L440 overview . . . . .
ThinkPad L540 overview . . . . .
Locating FRUs and CRUs . . . . . .
Major FRUs and CRUs. . . . . .
LCD FRUs and CRUs . . . . . .
Miscellaneous kits and other FRUs .
Looking up FRU information . . .

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Chapter 8. FRU replacement


notices . . . . . . . . . . . . . . . .

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Screw notices . . . . . . . . . . . . . .
Retaining serial numbers. . . . . . . . . .
Restoring the serial number of the system
unit . . . . . . . . . . . . . . . .
Retaining the UUID . . . . . . . . . .
Reading or writing the ECA information . .

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Chapter 9. Removing or replacing a


FRU . . . . . . . . . . . . . . . . . .

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Before servicing the computer . . . .


1010 Battery pack . . . . . . . . .
1020 Bottom door . . . . . . . . .
1030 Optical drive . . . . . . . . .
1040 Hard disk drive or solid-state drive
1050 Memory module . . . . . . . .
1060 WWAN card or M.2 solid-state drive

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1070 WLAN card . . . . . . . . . . . . . .


1080 Coin-cell battery . . . . . . . . . . . .
1090 Thermal-fan assembly . . . . . . . . .
1100 Keyboard . . . . . . . . . . . . . .
1110 Keyboard bezel assembly, fingerprint reader,
and power button card . . . . . . . . . . .
1120 Smart card reader, smart card door, and
dummy smart card . . . . . . . . . . . . .
1130 Microprocessor . . . . . . . . . . . .
1140 System board assembly. . . . . . . . .
1150 Audio board . . . . . . . . . . . . .
1160 Speaker assembly . . . . . . . . . . .
1170 Hinge bracket, dc-in cable assembly, RJ45
card, and base cover assembly . . . . . . . .

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2010 LCD unit . . . . . . . . . . . . .


2020 LCD front bezel . . . . . . . . . .
2030 Camera/microphone combo card . . .
2040 Hinges, LCD panel, and LCD cable . .
2050 LED card and cable assembly . . . .
2060 Antenna assembly and LCD rear cover
assembly . . . . . . . . . . . . . . .

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Appendix A. Notices . . . . . . . . .
Electronic emissions notices . . . . . . . . .
Trademarks . . . . . . . . . . . . . . . .

Appendix B. Abbreviation table . . .

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About this manual


This manual contains service and reference information for the following ThinkPad notebook computers.
ThinkPad L440
Machine Type (MT) 20AS and 20AT
ThinkPad L540
MT 20AU and 20AV

Use this manual along with the advanced diagnostic tests to troubleshoot problems.

Important:
This manual is intended only for trained service technicians who are familiar with ThinkPad products. Use
this manual along with the advanced diagnostic tests to troubleshoot problems effectively.
Before servicing a ThinkPad product, be sure to read all the information under Chapter 1 Safety
information on page 1 and Chapter 2 Important service information on page 23.

Copyright Lenovo 2013

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Chapter 1. Safety information


This chapter presents following safety information that you need to be familiar with before you service a
ThinkPad notebook computer.
General safety on page 1
Electrical safety on page 2
Safety inspection guide on page 3
Handling devices that are sensitive to electrostatic discharge on page 3
Grounding requirements on page 4
Safety notices (multilingual translations) on page 4
Laser compliance statement (multilingual translations) on page 17

General safety
Follow these rules to ensure general safety:
Observe good housekeeping in the area of the machines during and after maintenance.
When lifting any heavy object:
1. Ensure that you stand safely without slipping.
2. Distribute the weight of the object equally between your feet.
3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift.
4. Lift by standing or by pushing up with your leg muscles; this action removes the strain from the
muscles in your back. Do not attempt to lift any object that weighs more than 16 kg (35 lb) or that
you think is too heavy for you.
Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe.
Before you start the machine, ensure that other service technicians and the customer's personnel are
not in a hazardous position.
Place removed covers and other parts in a safe place, away from all personnel, while you are servicing
the machine.
Keep your toolcase away from walk areas so that other people will not trip over it.
Do not wear loose clothing that can be trapped in the moving parts of a machine. Ensure that your sleeves
are fastened or rolled up above your elbows. If your hair is long, fasten it.
Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip, about 8
centimeters (3 inches) from the end.
Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing.
Attention: Metal objects are good electrical conductors.
Wear safety glasses when you are hammering, drilling, soldering, cutting wire, attaching springs, using
solvents, or working in any other conditions that might be hazardous to your eyes.
After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device
that is worn or defective.
Reinstall all covers correctly before returning the machine to the customer.
Fan louvers on the machine help to prevent overheating of internal components. Do not obstruct fan
louvers or cover them with labels or stickers.

Copyright Lenovo 2013

Electrical safety
Observe the following rules when working on electrical equipment.
Important:
Use only approved tools and test equipment. Some hand tools have handles covered with a soft material
that does not insulate you when working with live electrical currents.
Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to
decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock.
Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical
accident occurs, you can then operate the switch or unplug the power cord quickly.
Do not work alone under hazardous conditions or near equipment that has hazardous voltages.
Disconnect all power before:
Performing a mechanical inspection
Working near power supplies
Removing or installing main units
Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer
to power-off the wall box that supplies power to the machine, and to lock the wall box in the off position.
If you need to work on a machine that has exposed electrical circuits, observe the following precautions:
Ensure that another person, familiar with the power-off controls, is near you to switch off the power, if
necessary.
Use only one hand when working with powered-on electrical equipment; keep the other hand in your
pocket or behind your back.
Attention: An electrical shock can occur only when there is a complete circuit. By observing the above
rule, you can prevent a current from passing through your body.
When using testers, set the controls correctly and use the approved probe leads and accessories for
that tester.
Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as
metal floor strips and machine frames.
Observe the special safety precautions when you work with very high voltages; Instructions for these
precautions are in the safety sections of maintenance information. Use extreme care when measuring
high voltages.
Regularly inspect and maintain your electrical hand tools for safe operational condition.
Do not use worn or broken tools and testers.
Never assume that power has been disconnected from a circuit. First, check that it has been powered off.
Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors,
nongrounded power extension cables, power surges, and missing safety grounds.
Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is
conductive; such touching can cause personal injury and machine damage.
Do not service the following parts with the power on when they are removed from their normal operating
places in a machine:
Power supply units
Pumps
Blowers and fans
Motor generators
Similar units to listed above
This practice ensures correct grounding of the units.
If an electrical accident occurs:

Hardware Maintenance Manual

Use caution; do not become a victim yourself.


Switch off power.
Send another person to get medical aid.

Safety inspection guide


The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions. As each
machine was designed and built, required safety items were installed to protect users and service technicians
from injury. This guide addresses only those items. You should use good judgment to identify potential
safety hazards due to attachment of non-ThinkPad features or options not covered by this inspection guide.
If any unsafe conditions are present, you must determine how serious the apparent hazard could be and
whether you can continue without first correcting the problem.
Consider these conditions and the safety hazards they present:
Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal
electrical shock)
Explosive hazards, such as a damaged CRT face or a bulging capacitor
Mechanical hazards, such as loose or missing hardware
To determine whether there are any potentially unsafe conditions, use the following checklist at the beginning
of every service task. Begin the checks with the power off, and the power cord disconnected.
Checklist:
1. Check exterior covers for damage (loose, broken, or sharp edges).
2. Power off the computer. Disconnect the power cord.
3. Check the power cord for:
a. A third-wire ground connector in good condition. Use a meter to measure third-wire ground
continuity for 0.1 ohm or less between the external ground pin and the frame ground.
b. The power cord should be the authorized type specified for your computer. Go to:
http://www.lenovo.com/serviceparts-lookup.
c. Insulation must not be frayed or worn.
4. Check for cracked or bulging batteries.
5. Remove the cover.
6. Check for any obvious non-ThinkPad alterations. Use good judgment as to the safety of any
non-ThinkPad alterations.
7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or
other liquids, or signs of fire or smoke damage.
8. Check for worn, frayed, or pinched cables.
9. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with.

Handling devices that are sensitive to electrostatic discharge


Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to
electrostatic discharge (ESD.) ESD damage can occur when there is a difference in charge between objects.
Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the
person handling the part are all at the same charge.
Notes:

Chapter 1. Safety information

1. Use product-specific ESD procedures when they exceed the requirements noted here.
2. Ensure that the ESD protective devices you use have been certified (ISO 9000) as fully effective.
When handling ESD-sensitive parts:
Keep the parts in protective packages until they are inserted into the product.
Avoid contact with other people.
Wear a grounded wrist strap against your skin to eliminate static on your body.
Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even
when you are wearing a wrist strap.
Use a grounded work mat to provide a static-free work surface. The mat is especially useful when
handling ESD-sensitive devices.
Select a grounding system, such as those listed below, to provide protection that meets the specific
service requirement.
Note: The use of a grounding system to guard against ESD damage is desirable but not necessary.
Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground.
When working on a double-insulated or battery-operated system, use an ESD common ground or
reference point. You can use coax or connector-outside shells on these systems.
Use the round ground prong of the ac plug on ac-operated computers.

Grounding requirements
Electrical grounding of the computer is required for operator safety and correct system function. Proper
grounding of the electrical outlet can be verified by a certified electrician.

Safety notices (multilingual translations)


The safety notices in this section are provided in the following languages:
English
Arabic
Brazilian Portuguese
French
German
Hebrew
Japanese
Korean
Spanish
Traditional Chinese

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Laser compliance statement (multilingual translations)


The laser compliance statements in this section are provided in the following languages:
English
Arabic
Brazilian Portuguese
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German
Hebrew
Japanese
Korean
Spanish
Traditional Chinese

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Chapter 2. Important service information


This chapter presents following important service information that applies to all machine types supported by
this manual:
Strategy for replacing FRUs on page 23
Strategy for replacing a hard disk drive, a solid-state drive, or an M.2 solid-state drive on page 24
Important notice for replacing a system board on page 24
How to use error message on page 24
Strategy for replacing FRUs for CTO, special-bid, and standard models on page 24
Product definition on page 24
FRU identification on page 25
Important:
If the computer is equipped with both a hard disk drive and an M.2 solid-state drive, do not use the M.2
solid-state drive as a bootable device. The M.2 solid-state drive is used for cache function only.
Advise customers to contact the Lenovo Customer Support Center if they need any assistance in
obtaining or installing any software fixes, drivers, and UEFI BIOS downloads. Telephone numbers for
Lenovo Support are available at:
http://www.lenovo.com/support/phone
System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo
authorized service technicians are available in the following support site:
http://www.lenovoservicetraining.com/ion/

Strategy for replacing FRUs


Before replacing parts:
Ensure that all software fixes, drivers, and UEFI BIOS downloads are installed before replacing any FRUs
listed in this manual.
After a system board is replaced, ensure that the latest UEFI BIOS is loaded to the system board before
completing the service action.
To download software fixes, drivers, and UEFI BIOS, go to http://www.lenovo.com/ThinkPadDrivers and
follow the instructions on the screen.
Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs:
If you are instructed to replace a FRU but the replacement does not correct the problem, reinstall
the original FRU before you continue.
Some computers have both a processor board and a system board. If you are instructed to replace either
the processor board or the system board, and replacing one of them does not correct the problem,
reinstall that board, and then replace the other one.
If an adapter or a device consists of more than one FRU, any of the FRUs might be the cause of the error.
Before replacing the adapter or device, remove the FRUs, one by one, to see if the symptoms change.
Replace only the FRU that changed the symptoms.
Attention: The setup configuration on the computer you are servicing might have been customized. Running
Automatic Configuration might alter the settings. Note the current configuration settings (using the View
Configuration option); then, when service has been completed, verify that those settings remain in effect.

Copyright Lenovo 2013

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Strategy for replacing a hard disk drive, a solid-state drive, or an M.2


solid-state drive
Always try to run a low-level format operation before replacing a hard disk drive or a solid-state drive. This
will cause all customer data on the drive to be lost. Be sure that the customer has a current backup of
the data before you perform this task.
Attention: The drive startup sequence in the computer you are servicing might have been changed. Be
extremely careful during write operations such as copying, saving, or formatting. If you select an incorrect
drive, data or programs can be overwritten.
If the computer is shipped with both an M.2 solid-state drive and a hard disk drive, the M.2 solid-state drive
is used for the cache function and to support the Intel Rapid Start Technology. We recommend that users
do not replace the M.2 solid-state drive by themselves. Otherwise, the cache function will not work and
the Intel Rapid Start Technology cannot be used any more.
Attention: Ensure that you partition the M.2 solid-state drive after installing it on the computer you are
servicing. Otherwise, the M.2 solid-state drive will not function correctly. For instructions on how to partition
an M.2 solid-state drive, go to http://www.lenovo.com/support/msata-fru.

Important notice for replacing a system board


Some components mounted on a system board are very sensitive. Improper handling of a system board can
cause damage to those components, and might cause a system malfunction.
Attention: When handling a system board:
Do not drop a system board or apply any excessive force to it.
Avoid rough handling of any kind.
Avoid bending a system board and pushing it hard to prevent cracking at each Ball Grid Array (BGA)
chipset.

How to use error message


Use the error codes displayed on the screen to diagnose failures. If more than one error code is displayed,
begin the diagnosis with the first error code. Whatever causes the first error code might also cause false
error codes. If no error code is displayed, see whether the error symptom is listed in the Symptom-to-FRU
Index for the computer you are servicing.

Strategy for replacing FRUs for CTO, special-bid, and standard models
This topic provides information about the model types and FRU identification.

Product definition
This topic introduces different model types and how to identify each type.
Dynamic Configure To Order (CTO) model
This model provides the ability for a customer to configure a Lenovo solution from a Web site, and have this
configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and
eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
The model is CTO1 and the default country code is WW (example: 20AACTO1WW).

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Special-bid model
This model is a unique configuration that has been negotiated between Lenovo and the customer. A unique
MTM consists of a 4-character MT, a 4-character model, and a numeric 2-character country code is provided
to the customer to place orders (example: 20AA000955). The country code assigned is numeric and does
not designate a specific country or region. The custom model factsheet for the MTM indicates which country
the special-bid MTM is set up for. Special-bid offering is not generally announced.
Standard model
Standard models (fixed configuration) are announced and offered to all customers. The MTM portion of the
machine label consists of a 4-character MT, a 4-character model, and an alphabetic 2-character country
code. The country code assigned is alphabetic and represents a designated country or region (example:
20AA0009UK).

FRU identification
Use Lenovo eSupport to identify major FRUs, FRU part numbers, and FRU descriptions for a product at an
MT - serial number level. Examples of major FRUs are hard disk drive, system board, liquid crystal display
(LCD), and memory module.
To identify the major FRUs for a product, do the following:
1. Go to:
http://www.lenovo.com/support
2. Click Warranty & Services.
3. Click Check Warranty Status.
4. On the Warranty Status Lookup page, click Parts Lookup.
5. Type your machine type and serial number, and then click Submit.
eSupport also can be used to view the general FRU list for a product.
To get the general FRU list for a product, do the following:
1. Go to:
http://www.lenovo.com/support
2. Click Parts & Accessories.
3. Follow the instructions on the screen to select product.
4. Click Products and Parts Detail.
5. On the PRODUCT AND PARTS DETAIL page, click the Parts Detail tab to view the FRU list.
Note: The FRU list is a general list of components and does not contain specific model information.

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Chapter 3. General checkout


This chapter presents following information:
What to do first on page 27
Checkout guide on page 28
Lenovo Solution Center on page 28
Quick test programs on page 28
UEFI diagnostic program on page 29
Bootable diagnostic programs on page 29
Power system checkout on page 30
Some descriptions in this chapter might not apply to your particular computer.
Before you go to the checkout guide, be sure to read the following important notes.
Important notes:
Only certified trained personnel should service the computer.
Before replacing any FRU, read the entire page on removing and replacing FRUs.
When you replace FRUs, it is recommended to use new nylon-coated screws.
Be extremely careful during such write operations as copying, saving, or formatting. The sequence of the
drives in the computer that you are servicing might have been altered. If you select an incorrect drive, data or
programs might be overwritten.
Replace a FRU only with another FRU of the correct model. When you replace a FRU, ensure that the model of
the machine and the FRU part number are correct.
A FRU should not be replaced because of a single, unreproducible failure. Single failures can occur for a
variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge,
or software errors. Consider replacing a FRU only when a problem recurs. If you suspect that a FRU is defective,
clear the error log and run the test again. If the error does not recur, do not replace the FRU.
Be careful not to replace a nondefective FRU.

What to do first
When you do return a FRU, you must include the following information in the parts exchange form or
parts return form that you attach to it:
1. Name and phone number of service technician
2. Date of service
3. Date on which the machine failed
4. Date of purchase
5. Failure symptoms, error codes appearing on the display, and beep symptoms
6. Procedure index and page number in which the failing FRU was detected
7. Failing FRU name and part number
8. Machine type, model number, and serial number
9. Customer's name and address
Note: During the warranty period, the customer is responsible for repair costs if the computer damage
was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper
maintenance by the customer. Following is a list of some common items that are not covered under warranty
and some symptoms indicate that the system has been subjected to stress beyond normal use.
Before checking problems with the computer, determine whether the damage is covered under the warranty
by referring to the following list:
The following are not covered under warranty:
LCD panel cracked from the application of excessive force or from being dropped

Copyright Lenovo 2013

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Scratched (cosmetic) parts


Distortion, deformation, or discoloration of the cosmetic parts
Plastic parts, latches, pins, or connectors that have been cracked or broken by excessive force
Damage caused by liquid spilled into the system
Damage caused by the improper insertion of a PC Card or the installation of an incompatible card
Improper disc insertion or use of an optical drive
Fuses blown by attachment of a nonsupported device
Forgotten computer password (making the computer unusable)
Sticky keys caused by spilling a liquid onto the keyboard
Use of an incorrect ac power adapter on laptop products

The following symptoms might indicate damage caused by nonwarranted activities:


Missing parts might be a symptom of unauthorized service or modification.
Check for obvious damage to a hard disk drive. If the spindle of a hard disk drive becomes noisy, the hard
disk drive might have been dropped or subject to excessive force.

Checkout guide
Use the following procedures as a guide to identify and correct problems with the ThinkPad notebook
computers.
Note: The diagnostic tests are intended to test only ThinkPad products. The use of non-ThinkPad products,
prototype cards, or modified options can lead to false indications of errors and invalid system responses.
1. Identify the failing symptoms in as much detail as possible.
2. Verify the symptoms. Try to re-create the failure by running the diagnostic test or by repeating the
operation.

Lenovo Solution Center


The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It
combines diagnostic tests, system information collection, security status, and support information, along
with hints and tips for maximum system performance.
The Lenovo Solution Center program is available for download at http://www.lenovo.com/diags.
To run the Lenovo Solution Center program, go to Control Panel and click System and Security Lenovo System Health and Diagnostics, and then follow the instructions on the screen.
For more information about the Lenovo Solution Center program, refer to the help information system
of the program.

Quick test programs


You can run quick test programs to troubleshoot and resolve computer problems, especially when the
computer does not have the Lenovo Solution Center program installed.
Lenovo provides the following quick test programs:
Lenovo Hard Drive Quick Test: Use this program to troubleshoot and resolve internal storage problems.
Lenovo Memory Quick Test: Use this program to troubleshoot and resolve memory module problems.
The quick test programs are applicable on the following operating systems:
Microsoft Windows 8.1
Microsoft Windows 8

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Microsoft Windows 7
Microsoft Windows XP
Microsoft Windows Server 2003
Microsoft Windows Server 2008
To download and install a quick test program, go to http://www.lenovo.com/diags and follow the instructions
on the Web site.
To run a test using a quick test program, do the following:
1. Go to the C:\SWTOOLS\ldiag directory.
2. Double-click the gui_lsc_lite.exe file.
3. When the User Account Control window opens, click Yes.
4. Select the device class to be tested.
5. Select the devices to be tested.
6. Select the test to be performed.
7. Follow the instructions on the screen to start the test. When a problem is detected, information
messages are displayed. Refer to the messages to troubleshoot the problem.

UEFI diagnostic program


A UEFI diagnostic program is preinstalled on the computer. It enables you to test memory modules and
internal storage devices, view system information, and check and recover bad sectors on internal storage
devices.
To run the UEFI diagnostic program, do the following:
1. Turn on the computer. If the computer cannot be turned on, go to Power system checkout on page 30,
and check the power sources. If an error code is displayed, go to Symptom-to-FRU index on page 40
for error code descriptions and troubleshooting hints.
2. When the ThinkPad logo is displayed, repeatedly press and release the F10 key. The main screen of the
UEFI diagnostic program is displayed.
3. Follow the instructions on the screen to use the diagnostic program.
The options on the main screen are as follows:
Table 1. Items on the main screen of the UEFI diagnostic program
Tests

Quick Memory Test


Quick Storage Device Test
LCD test
PCI-e test
Exit Application

Tools

System Information
Generate configuration file
Execute from configuration file
Recover Bad Sectors Tool*

* Recover Bad Sectors Tool is only available on computers that have hard disk drives installed.

Bootable diagnostic programs


If the computer you are servicing is not installed with the UEFI diagnostic program, you can download a
bootable diagnostic program from the Lenovo Support Web site. The bootable diagnostic programs enable
you to test computer memory and internal storage devices, view system information, and check and recover

Chapter 3. General checkout

29

the internal storage devices. To use the bootable diagnostic programs, you can create a bootable diagnostic
medium on a USB device or CD.
To create a bootable diagnostic medium, do the following:
1. Go to http://www.lenovo.com/diagnose.
2. Click Lenovo Bootable Diagnostics.
3. Follow the instructions on the Web site to create a bootable diagnostic medium on a USB device or CD.
To use the diagnostic medium you have created, do one of the following:
If you have created the bootable diagnostic medium on a USB device, do the following:
1. Attach the USB device to the computer.
2. Turn on the computer. If the computer cannot be turned on, go to Power system checkout on page
30, and check the power sources. If an error code is displayed, go to Symptom-to-FRU index on
page 40 for error code descriptions and troubleshooting hints.
3. When the ThinkPad logo is displayed, repeatedly press and release the F12 key. When the Boot
Menu window opens, release the F12 key.
4. Use the arrow keys to select USB HDD and then press Enter. The diagnostic program will be
launched automatically.
5. Follow the instructions on the screen to use the diagnostic program.
If you have created the bootable diagnostic medium on a CD, do the following:
1. Turn on the computer. If the computer cannot be turned on, go to Power system checkout on page
30, and check the power sources. If an error code is displayed, go to Symptom-to-FRU index on
page 40 for error code descriptions and troubleshooting hints.
2. Insert the CD into the optical drive.
3. Restart the computer.
4. When the ThinkPad logo is displayed, repeatedly press and release the F12 key. When the Boot
Menu window opens, release the F12 key.
5. Use the arrow keys to select ATAPI CDx (x: 0, 1, ...) and then press Enter. The diagnostic program
will be launched automatically.
6. Follow the instructions on the screen to use the diagnostic program.

Power system checkout


To verify a symptom, do the following:
1. Turn off the computer.
2. Remove the battery pack.
3. Connect the ac power adapter.
4. Check that power is supplied when you turn on the computer.
5. Turn off the computer.
6. Disconnect the ac power adapter and install the charged battery pack.
7. Check that the battery pack supplies power when you turn on the computer.
If you suspect a power problem, see the appropriate one of the following power supply checkouts:
Checking the ac power adapter on page 31
Checking operational charging on page 31
Checking the battery pack on page 31
Checking the coin-cell battery on page 32

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Hardware Maintenance Manual

Checking the ac power adapter


You are here because the computer fails only when the ac power adapter is used.
If the power problem occurs only when the docking station or the port replicator is used, replace the
docking station or the port replicator.
If the power-on indicator does not turn on, check the power cord of the ac power adapter for correct
continuity and installation.
If the computer does not charge during operation, go to Checking operational charging on page 31.
To check the ac power adapter, do the following:
1. Unplug the ac power adapter cable from the computer.
2. Measure the output voltage at the plug of the ac power adapter cable. See the following figure:

3
2
1

(20V)

Pin

Voltage (V dc)

+20

Ground

Note: Output voltage across pin 2 of the ac power adapter might differ from the one you are servicing.
3. If the voltage is not correct, replace the ac power adapter.
4. If the voltage is acceptable, replace the system board.
Note: Noise from the ac power adapter does not always indicate a defect.

Checking operational charging


To check whether the battery charges properly during operation, do the following:
Note: Before you begin, install a discharged battery pack or a battery pack that has less than 50% of the
total power remaining in the computer.
1. Discharge the battery until the remained battery power is less than 50%.
2. Connect the computer to ac power to charge the battery. If the battery status icon in the Windows
notification area indicates that the battery is not charging, remove the battery and let it return to room
temperature.
3. Reinstall the battery. If the battery is still not charging, replace the battery pack and refer to Checking
the battery pack on page 31 to check the original battery pack.
4. Check the battery status icon again. If the same error still exists, replace the system board.

Checking the battery pack


The battery status icon in the Windows notification area displays the percentage of battery power remaining.
To check for detailed battery status information, do the following:
For Windows 7: Open the Power Manager program and click the Battery tab.
For Windows 8 and Windows 8.1: Open the Lenovo Support program and click Battery Health, or open
the Lenovo Settings program and click Power.
Note: If the battery pack becomes hot, it may not be able to charge. Remove it from the computer and leave
it at room temperature for a while. After it cools down, reinstall and recharge it.

Chapter 3. General checkout

31

To check the battery pack, do the following:


1. Turn off the computer and disconnect the ac power adapter.
2. Remove the battery pack and measure the voltage between battery terminals 1 (+) and 7 (-). The
correct voltages are shown in the following table.

1(+)

2(+)

5
3 4

6(-)

7(-)

Terminal

Voltage (V dc)

+ 0 to + 16.8

Ground (-)

3. Measure the resistance between battery terminal 5 and 7 (-). The resistance should be 4 to 30 K. If the
resistance is not correct, replace the battery pack.
4. Depending on the voltage that you measure, do one of the following:
If the voltage is less than +11.0 V dc, recharge the battery. If the voltage is still less than +11.0 V
dc after recharging, replace the battery pack.
If the voltage is more than +11.0 V dc, discharge the battery pack until the voltage becomes less
than +11.0 V dc. Then recharge the battery pack. If the voltage is still less than +11.0 V dc, replace
the battery pack.
Note: Recharging will take at least three hours, even if the battery status indicator does not turn on.
5. Replace the system board if the new battery pack is not charged.

Checking the coin-cell battery


To check the coin-cell battery, do the following:
1. Turn off the computer, and unplug the ac power adapter from it.
2. Turn the computer upside down.
3. Remove the battery pack (see 1010 Battery pack on page 64).
4. Remove the coin-cell battery (see 1080 Coin-cell battery on page 73).
5. Measure the voltage of the coin-cell battery. See the following figure.

Wire

Voltage (V dc)

Red

+2.5 to +3.2

Black

Ground

If the voltage is correct, replace the system board.


If the voltage is not correct, replace the coin-cell battery.
If the coin-cell battery discharges quickly after replacement, replace the system board.

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Hardware Maintenance Manual

Chapter 4. Related service information


This chapter presents following information:
Restoring the factory contents by using the Recovery Disc Set on page 33
Using the Windows recovery programs (for Windows 8 and Windows 8.1 only) on page 34
Passwords on page 37
Power management on page 39
Symptom-to-FRU index on page 40
Service Web site:
When the latest maintenance diskette and the system program service diskette become available, they
will be posted on http://www.lenovo.com/support.

Restoring the factory contents by using the Recovery Disc Set


When the main storage drive is replaced because of a failure, no product recovery program ison the new
drive. In this case, the customer must use the Recovery Disc Set to recover the computer. Order the
Recovery Disc Set and the drive at the same time so that the customer can restore the computer to the
factory default settings by using the Recovery Disc Set after the new drive is installed. For information about
which discs to order, go to:
http://www.lenovo.com/serviceparts-lookup
Depending on the model, the number of recovery discs included in the Recovery Disc Set differs. To restore
the factory contents by using the product Recovery Disc Set, do the following:
Notes:
During the recovery process, all data on the drive will be deleted. If possible, copy any important data
or personal files that you want to keep onto removable media or a network drive before you start the
recovery process.
The recovery process takes one to two hours to complete. The length of time depends on the method you
use. If you use product Recovery Disc Set, the recovery process takes about two hours.
1. Make the CD/DVD drive the first startup device in the startup sequence using the following procedure:
a. Open the ThinkPad Setup program and select Startup Boot.
b. Select the CD/DVD drive as the 1st Boot Device.
2. Insert the bootable recovery disc into the CD/DVD drive.
3. Start the computer from the CD/DVD drive.
4. When promoted, select your language and click Next.
5. Read the license and accept the terms and conditions. Then follow the instructions on the screen.
6. If the Recovery Disc Set contains a Supplemental Recovery Disc, insert it when prompted and click Yes.
Note: Not all Recovery Disc Sets come with a Supplemental Recovery Disc. If there is a Supplemental
Recovery Disc, it will be clearly marked as such.
7. When all of the data has been copied from the last disc in the set and has been processed, remove the
recovery disc and restart the computer. Follow the instructions on the screen to finish the recovery.
Note: The rest of the recovery process is fully automated and no action from you is required. The
computer will restart into the Microsoft Windows desktop several times and you might experience
periods when no activity is apparent on the screen for several minutes at a time. This is normal.
8. When the recovery process completes, the Welcome to Microsoft Windows screen is displayed. Follow
the instructions on the screen to complete the Windows setup.
Copyright Lenovo 2013

33

9. After you have completed the Windows setup, you might want to restore the original startup sequence.
Start the ThinkPad Setup program and then press F9 to restore the default settings. Press F10 to save
changes and exit the ThinkPad Setup program.
Note: After restoring a drive to the factory default settings, you might need to reinstall some device drivers.

Using the Windows recovery programs (for Windows 8 and Windows


8.1 only)
This section provides information about the recovery solutions for the Windows 8 and Windows 8.1
operating systems.
A Windows recovery image is preinstalled in the recovery partition on your computer. The Windows recovery
image enables you to refresh your computer, or reset your computer to the factory default settings.
You can create recovery media as backups or replacement for the Windows recovery image. With the
recovery media, you can troubleshoot and fix the problems on your computer even if you cannot start the
Windows 8 or Windows 8.1 operating system. It is recommended that you create recovery media as early as
possible. For more information, see Using recovery media on page 36.
Refreshing the computer
If your computer does not perform well and the problem might be caused by a recently installed program,
you can refresh your computer without losing your personal files or changing your settings.
Attention: If you refresh your computer, the programs that came with your computer and the programs that
you installed from Windows Store will be reinstalled, but all other programs will be removed.
To refresh your computer, do the following:
1. Depending on the operating system, do one of the following:
For Windows 8:
Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click
Settings Change PC settings General.
For Windows 8.1:
Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click
Settings Change PC settings Update and recovery Recovery.
2. In the Refresh your PC without affecting your files section, click Get started.
3. Follow the instructions on the screen to refresh your computer.
Resetting the computer to the factory default settings
If you want to recycle your computer or just start over, you can reset your computer to the factory default
settings. Resetting the computer will reinstall the operating system, reinstall all the programs that came with
your computer, and reset all the settings to the factory default settings.
Attention: If you reset the computer to the factory default settings, all your personal files and settings will be
deleted. To avoid data loss, make a backup copy of all the data that you want to keep.
To reset your computer to the factory default settings, do the following:
1. Depending on the operating system, do one of the following:
For Windows 8:
Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click
Settings Change PC settings General.
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Hardware Maintenance Manual

For Windows 8.1:


Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click
Settings Change PC settings Update and recovery Recovery.
2. In the Remove everything and reinstall Windows section, click Get started. Then click Next to
confirm the operation.
3. Depending on your needs, do one of the following:
To perform a quick format, click Just remove my files to start the process. The process will take
several minutes.
To perform a complete format, click Fully clean the drive to start the process. The process will
take several hours.
4. Follow the instructions on the screen to reset your computer to the factory default settings.
Using the advanced startup options
With the advanced startup options, you can change the firmware settings of the computer, change the
startup settings of the Windows operating system, start the computer from an external device, or restore the
Windows operating system from a system image.
To use the advanced startup options, do the following:
1. Depending on the operating system, do one of the following:
For Windows 8:
Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click
Settings Change PC settings General.
For Windows 8.1:
Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click
Settings Change PC settings Update and recovery Recovery.
2. In the Advanced startup section, click Restart now Troubleshoot Advanced options.
3. Select a desired startup option, then follow the instructions on the screen.
Recovering your computer from the Windows recovery environment
The Windows recovery environment on your computer operates independently from the Windows 8 or
Windows 8.1 operating system. If the Windows 8 or Windows 8.1 operating system fails to start, you still can
use the Windows recovery environment to troubleshoot and fix problems.
The Windows recovery environment starts automatically in the case of two consecutive failed boots.
To manually start the Windows recovery environment, turn on or restart the computer. Before the Windows 8
or Windows 8.1 operating system starts, repeatedly press the F11 key. The Windows recovery environment
starts.
To use the Windows recovery environment, do the following:
Note: Ensure that your computer is connected to ac power.
1. Select a preferred language and then select a preferred keyboard layout.
2. Click Troubleshoot to display the optional recovery solutions.
3. Select a corresponding recovery solution according to your situation. For example, select Reset your
PC if you want to reset your computer to the factory default settings.

Chapter 4. Related service information

35

Creating and using recovery media


You can create recovery media as backups for the Windows recovery environment and the Windows
recovery image. If you cannot start the computer, you can use recovery media to troubleshoot and fix the
problems on your computer.
It is recommended that you create recovery media as early as possible. Once you create recovery media,
keep them in a safe place and do not use them to store other data.
Creating recovery media
To create recovery media, you need a USB drive with at least 8 GB of storage. The required USB capacity
depends on the size of the recovery image.
Attention: Creating recovery media will delete anything stored on the USB drive. To avoid data loss, make a
backup copy of all the data that you want to keep.
To create recovery media, do the following:
Note: Ensure that your computer is connected to ac power.
1. Move your pointer to the top-right or bottom-right corner of the screen to display the charms, and
click Search.
2. Depending on the operating system, do one of the following:
For Windows 8:
Type recovery in the Search field and click Settings. Then click Create a recovery drive.
For Windows 8.1:
Type recovery in the Search field and click the Search button. Then click Create a recovery drive.
3. Click Yes in the User Account Control window to allow the Recovery Media Creator program to start.
4. Ensure that you select the Copy the recovery partition from the PC to the recovery drive. option.
Then click Next.
Important: If you clear the Copy the recovery partition from the PC to the recovery drive. option,
you will create recovery media without the recovery partition content. You still can start the computer
from the recovery media, but you might be unable to recover your computer if the recovery partition on
your computer is damaged.
5. Connect a proper USB drive then click Next.
6. Click Create in the Recovery Drive window. The creation of the recovery media starts.
7. When the creation of the recovery media finishes, do one of the following:
To keep the recovery partition on your computer, click Finish.
To delete the recovery partition on your computer, click Delete the recovery partition.
Attention: If you delete the recovery partition on your computer, do keep the recovery media in a
safe place. The Windows recovery image will not be stored in your computer anymore, and you will
need the recovery media to refresh or reset your computer.
8. Remove the USB drive. The recovery media are created successfully.
Using recovery media
If you cannot start your computer, or if you cannot start the Windows recovery image on your computer, use
recovery media to recover your computer.
To use recovery media, do the following:

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Hardware Maintenance Manual

Note: Ensure that your computer is connected to ac power.


1. Turn on or restart the computer. Before the Windows operating system starts, repeatedly press the F12
key. The Boot Menu window opens.
2. Select the recovery drive as the boot device.
3. Select a preferred language and then select a preferred keyboard layout.
4. Click Troubleshoot to display the optional recovery solutions.
5. Select a corresponding recovery solution according to your situation. For example, select Reset your
PC if you want to reset your computer to the factory default settings.
For more information about the recovery solutions provided by the Windows 8 and Windows 8.1 operating
systems, go to:
http://www.lenovo.com/accessories/services/index.html

Passwords
As many as three passwords might be needed for any ThinkPad notebook computer: the power-on
password, the hard disk password, and the supervisor password.
If any of these passwords has been set, a prompt for it appears on the screen whenever the computer is
turned on. The computer does not start until the password is entered.
Note: If only an supervisor password is installed, the password prompt does not appear when the operating
system is booted.

Power-on password
A power-on password protects the system from being powered on by an unauthorized person. The
password must be entered before an operating system can be booted. For how to remove the power-on
password, see How to remove the power-on password on page 38.

Hard-disk password
There are two hard-disk passwords:
User hard disk passwordfor the user
Master hard disk passwordfor the system administrator, who can use it to get access to the hard disk
even if the user has changed the user hard disk password
Note: There are two modes for the hard disk password: User only and Master + User. The Master + User
mode requires two hard disk passwords; the system administrator enters both in the same operation. The
system administrator then provides the user hard disk password to the system user.
Attention: If the user hard disk password has been forgotten, check whether a master hard disk password
has been set. If it has, it can be used for access to the hard disk drive. If no master hard disk password is
available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the
user or the master hard disk password, or to recover data from the hard disk drive. To put the system back
to operational status, the only Lenovo and Lenovo-authorized service solution would be to replace the hard
disk drive or solid-state drive with a scheduled fee.
For how to remove the power-on password, see How to remove the hard-disk password on page 38.

Chapter 4. Related service information

37

Supervisor password
A supervisor password protects the system information stored in the BIOS Setup Utility. The user must enter
the supervisor password in order to get access to ThinkPad Setup and change the system configuration.
Attention: If the supervisor password has been forgotten and cannot be made available to the service
technician, there is no service procedure to reset the password. The system board must be replaced for
a scheduled fee.

How to remove the power-on password


To remove a power-on password that you have forgotten, do the following:
(A) If no supervisor password has been set:
1. Turn off the computer and disconnect the ac power adapter.
2. Remove the battery pack. For how to remove the battery pack, see 1010 Battery pack on page 64.
3. Remove the coin-cell battery. For how to remove the coin-cell battery, see 1080 Coin-cell battery
on page 73.
4. Connect the ac power adapter. Turn on the computer and wait until the POST ends. After the POST
ends, the password prompt does not appear. The power-on password has been removed.
5. Reinstall the coin-cell battery and the battery pack.
(B) If an supervisor password has been set and is known by the service technician:
1. Turn on the computer.
2. When the ThinkPad logo comes up, immediately press F1.
3. Type the supervisor password to enter the ThinkPad Setup program.
4. Select Security, using the cursor keys to move down the menu.
5. Select Password.
6. Select Power-On Password.
7. Type the current supervisor password in the Enter Current Password field. Then leave the Enter
New Password field blank, and press Enter twice.
8. In the Changes have been saved window, press Enter.
9. Press F10; then, in the Setup confirmation window, select Yes.

How to remove the hard-disk password


Attention: If User only mode is selected and the user hard disk password has been forgotten and cannot be
made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide
any services to reset the user hard disk password, or to recover data from the hard disk drive. To put the
system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to
replace the hard disk drive or solid-state drive with a scheduled fee.
To remove a user hard disk password that has been forgotten, when the supervisor password and the master
hard disk password are known, do the following:
1. Turn on the computer.
2. When the ThinkPad logo comes up, immediately press F1 to enter ThinkPad Setup.
3. Select Security, using the cursor keys to move down the menu.
4. Select Password.
5. Select Hard-disk x password, where x is the letter of the hard disk drive. A pop-up window opens.
6. Select Master HDP.

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7. Type the current master hard disk password in the Enter Current Password field. Then leave the Enter
New Password field blank, and press Enter twice.
8. Press F10.
9. Select Yes in the Setup confirmation window. Both user hard disk password and master hard disk
password will have been removed.

Power management
To reduce power consumption, the computer has three power management modes: screen blank, sleep,
and hibernation.

Screen blank mode (for the Windows 7 operating system only)


If the time set on the Turn off monitor timer in the operating system expires, the LCD backlight turns off.
To put the computer into screen blank mode, do the following:
1. Right-click the battery gauge in the task bar.
2. Select Power off display.
To end screen blank mode and resume normal operation, press any key.

Sleep mode
When the computer enters sleep mode, the following events occur in addition to what occurs in screen
blank mode:
The LCD is powered off.
The hard disk drive is powered off.
The microprocessor stops.
To enter sleep mode, do the following:
For Windows 7: Use the Start menu shutdown option.
For Windows 8 and Windows 8.1: Move the pointer to the bottom-right corner of the screen to bring up
the charms. Then click Settings Power Sleep.
In certain circumstances, the computer goes into sleep mode automatically:
After a period of inactivity specified in power plan settings
When the battery indicator blinks orange, indicating that the battery power is low
To cause the computer to return from sleep mode and resume operation, do one of the following:
Press the Fn key.
Open the LCD cover.
Turn on the power button.
Also, in either of the following events, the computer automatically returns from sleep mode and resumes
operation:
The ring indicator (RI) is signaled by a serial device or a PC Card device.
The time set on the resume timer elapses.
Note: The computer does not accept any input immediately after it enters sleep mode. Wait a few
seconds before taking any action to reenter operation mode.

Chapter 4. Related service information

39

Hibernation mode
In hibernation mode, the following occurs:
The system status, RAM, VRAM, and setup data are stored on the hard disk.
The system is powered off.
Note: If the computer enters the hibernation mode while it is docked to the docking station, do not undock it
before resuming normal operation. If you do undock it and then try to resume normal operation, you will get
an error message, and you will have to restart the system.
If you have defined one of the following actions as the event that causes the system to go into hibernation
mode, perform that action.
Closing the lid.
Pressing the power button.
Also, the computer goes into hibernation mode automatically after a period of inactivity specified in power
plan settings.
When the power is turned on, the computer returns from hibernation mode and resumes operation. The
hibernation file in the boot record on the hard disk drive is read, and system status is restored from the
hard disk drive.

Symptom-to-FRU index
This section contains following information:
Numeric error codes on page 41
Error messages on page 42
LCD-related symptoms on page 43
Intermittent problems on page 44
Undetermined problems on page 44
The symptom-to-FRU index in this section lists symptoms and errors and their possible causes. The most
likely cause is listed first, in boldface type.
Note: Do the FRU replacement or other actions in the sequence shown in the column headed FRU or
action, in sequence. If replacing a FRU does not solve the problem, put the original part back in the
computer. Do not replace a nondefective FRU.
This index can also help you determine, during regular servicing, what FRUs are likely to need to be
replaced next.
A numeric error is displayed for each error detected in POST or system operation. In the displays, n can
be any number.
If no numeric code is displayed, check the narrative descriptions of symptoms. If the symptom is not
described there, go to Intermittent problems on page 44.
Note: For a device not supported by diagnostic codes in the ThinkPad notebook computers, see the
manual for that device.

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Numeric error codes


Table 2. Numeric error codes
Symptom or error (beeps, if any)

FRU or action, in sequence

0177
Bad SVP data, stop POST task.

Replace the system board.

0183
Bad CRC of Security Settings in EFI Variable. Enter
ThinkPad Setup.

1. Run ThinkPad Setup to check the security


settings, and then save the settings by pressing
F10.
2. System board.

0187
EAIA data access error.

1. Run ThinkPad Setup to check the security


settings, and then save the settings by pressing
F10.
2. System board.

0188
Invalid RFID Serialization Information Area

1. Run ThinkPad Setup to reset the S/N or UUID.


2. System board.

0189
Invalid RFID Configuration information area

1. Run ThinkPad Setup to reset the S/N or UUID.


2. System board.

0190
Critical low-battery error

1. Charge the battery pack.


2. Battery pack.

0191
System Security - Invalid Remote Change requested.

1. Run ThinkPad Setup, and then save current


setting by pressing F10.
2. System board.

0199
System Security - Security password retry count
exceeded.

1. Run ThinkPad Setup and check the supervisor


password.
2. System board.

0251
System CMOS checksum bad - Default configuration
used

1. Run ThinkPad Setup and reset the settings.


2. coin-cell battery

0253
EFI Variable Block Data was destroyed.

The system EFI Variable Block Data might have been


corrupted.

0271
Real Time Clock Error - Check Date and Time settings.

Run ThinkPad Setup and reset the date and time.

1802
Unauthorized network card is plugged in - Power off and
remove the network card.
1820
More than one external fingerprint readers are attached.
Power off and remove all but the reader that you set up
within your main operating system.

1. Remove the network card.


2. System board.

Power off and remove all but the reader that you set
up within your main operating system.

2100
Detection error on HDD0 (Main HDD)

1. Reseat the hard disk drive.


2. Replace the main hard disk drive.
3. Replace the system board.

2102
Detection error on SSD (M.2)

1. Reseat the M.2 solid state drive.


2. Replace the M.2 solid state drive.
3. Replace the system board.

Chapter 4. Related service information

41

Table 2. Numeric error codes (continued)


Symptom or error (beeps, if any)

FRU or action, in sequence

2110
Read error on HDD0 (Main HDD)

1. Reseat the hard disk drive.


2. Replace the main hard disk drive.
3. Replace the system board.

2112
Read error on SSD (M.2)

1. Reseat the M.2 solid state drive.


2. Replace the M.2 solid state drive.
3. Replace the system board.

2200
Machine Type and Serial Number are invalid.

System board.

2201
Machine UUID is invalid.

System board.

Error messages
Table 3. Error messages
Symptom or error (beeps, if any)
Fan error

FRU or action, in sequence


1. Thermal-fan assembly.
2. Thermal grease.
3. System board.

Thermal sensing error

The thermal sensor has problem. Shut down the


computer immediately and have the computer
serviced.

The connected AC adapter has a lower wattage than


the recommended model which was shipped with the
system. To boot with the AC adapter, please connect the
AC adapter which was shipped with the system.
Press Esc to continue.

Use the ac adapter shipped with the computer.

The connected AC adapter has a lower wattage than the


recommended model which was shipped with the system.
System is going to shutdown...

Use the ac adapter shipped with the computer.

Unknown adapter is connected system. To boot with the


AC adapter, please connect correct AC adapter with the
system.
Press Esc to continue.

Use the ac adapter shipped with the computer.

Unknown adapter is connected the system. Please


connect correct AC adapter with the system.
System is going to shutdown....

Use the ac adapter shipped with the computer.

The battery installed is not supported by this system and


will not charge. Please replace the battery with the correct
Lenovo battery for this system.
Press the ESC key to continue.

Replace the battery with the correct Lenovo battery


for this system.

This system does not support batteries that are not


genuine Lenovo-made or authorized. The system will
continue to boot, but may not charge unauthorized
batteries.
Attention: Lenovo has no responsibility for the
performance or safety of unauthorized batteries, and
provides no warranties for failures or damage arising out
of their use.

Replace the battery with the correct Lenovo battery


for this system.

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Hardware Maintenance Manual

Beep errors
Table 4. Beep errors
Problem

Solution

One short beep, pause, three short beeps, pause, three


more short beeps, pause, and one short beep

Shut down the computer immediately. Ensure that


memory modules are installed correctly. If they are, and
you still hear the beeps, have the computer serviced.

One long and two short beeps

The video function has a problem. Have the computer


serviced.

Four cycles of four short beeps

Shut down the computer immediately and have the


computer serviced.

Five short beeps, pause, five more short beeps, pause

Continue to boot immediately when the error is detected

Five short beeps

Shut down the computer immediately and have the


computer serviced.

Three short beeps, pause, one short beep, pause, one


more short beep, pause, and three short beeps

Shut down the computer immediately. Ensure that


wireless cards are installed correctly. If they are, and you
still hear the beeps, have the computer serviced.

LCD-related symptoms
Important: The TFT LCD for the notebook computer contains many thin-film transistors (TFTs). The
presence of a small number of dots that are missing, discolored, or always lighted is characteristic of TFT
LCD technology, but excessive pixel problems can cause viewing concerns.
If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty.
However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and
it should be replaced.
Notes:
This policy applies to all ThinkPad notebook computers purchased on 1 January, 2008 or later.
Lenovo will not provide warranty replacement if the LCD is within specifications because we cannot
guarantee that any replacement LCD will have zero pixel defects.
One pixel consists of R, G, B sub-pixels.
Table 5. LCD-related symptoms
Symptom or error

FRU or action, in sequence

No beep, power-on indicator on, and a blank LCD during


POST.

System board.

LCD backlight not working.


LCD too dark.
LCD brightness cannot be adjusted.
LCD contrast cannot be adjusted.

1. Reseat the LCD connectors.


2. LCD assembly.
3. System board.

LCD screen unreadable.


Characters missing pixels.
Screen abnormal.
Wrong color displayed.

1.
2.
3.
4.

Horizontal or vertical lines displayed on LCD.

See important note for LCD-related symptoms.


Reseat all LCD connectors.
LCD assembly.
System board.

LCD assembly.

Chapter 4. Related service information

43

Intermittent problems
Intermittent system hang problems can be due to a variety of causes that have nothing to do with a hardware
defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be
considered only when a problem recurs.

Undetermined problems
If the diagnostic tests did not identify the device that has failed, if wrong devices are installed, or if the
system simply is not operating, follow these procedures to isolate the failing FRU (do not isolate FRUs
that have no defects).
Verify that all attached devices are supported by the computer.
Verify that the power supply being used at the time of the failure is operating correctly. (See Power system
checkout on page 30.)
1. Turn off the computer.
2. Visually check each FRU for damage. Replace any damaged FRU.
3. Remove or disconnect all of the following devices:
a. Non-ThinkPad devices
b. Devices attached to the docking station or the port replicator
c. Printer, mouse, and other external devices
d. Battery pack
e. Hard disk drive
f. Optical drive
g. Memory module under the bottom cover (if there is one)
h. PC cards
4. Turn on the computer.
5. Determine whether the problem has been solved.
6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7. If the problem remains, replace the following FRUs one at a time (do not replace a non-defective FRU):
a. System board
b. LCD assembly

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Hardware Maintenance Manual

Chapter 5. Status indicators


This chapter presents the system status indicators that show the status of the computer.
ThinkPad L440 status indicators
2

Copyright Lenovo 2013

45

ThinkPad L540 status indicators


2

Table 6. Status indicators


Indicator

Indicator behavior and description

1 Fn Lock indicator

Off (default mode): The Fn Lock function is disabled. To initiate the special function
of each key, press the function key directly. To input F1 - F12, press the Fn key and
the corresponding function key.
On (legacy mode): The Fn Lock function is enabled. To input F1 - F12, press the
corresponding function key directly. To initiate the special function of each function
key, press the Fn key and the corresponding function key.

2 Speaker-mute indicator

When the speaker-mute indicator is on, the speakers are muted.

3 Microphone-mute
indicator

When the microphone-mute indicator is on, the microphones are muted.

4 Camera status indicator

When the camera status indicator is on, the camera is in use.

5 6 System status indicator

Blinks for three times: The computer is initially connected to power.


On: The computer is on (in normal mode).
Blinks fast: The computer is entering sleep or hibernation mode.
Blinks slowly: The computer is in sleep mode.
Off: The computer is off or in hibernation mode.

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Chapter 6. Fn key combinations


The following table describes the functions of Fn key combinations.
Table 7. Function keys and key combinations
Function keys and
key combinations

Description

Fn+Esc

Press Fn+Esc to enable or disable the Fn Lock function.


When the Fn Lock function is disabled: The Fn Lock indicator is off. To initiate the special
function of each function key, press the corresponding function key directly. To input F1 F12, press the Fn key and the corresponding function key.
When the Fn Lock function is enabled: The Fn Lock indicator turns on. To input F1 F12, press the corresponding function key directly. To initiate the special function of each
function key, press the Fn key and the corresponding function key.

F1

Speaker mute

F2

Speaker volume down

F3

Speaker volume up

F4

Microphone mute

F5

Brightness down

F6

Brightness up

F7

Switches a display output location.

F8

Enables or disables wireless features.

F9

For Windows 7: Opens Control Panel.


For Windows 8 and Windows 8.1: Opens the Settings charm.

F10

For Windows 7: Opens Windows Search.


For Windows 8 and Windows 8.1: Opens the Search charm.

F11

Views all applications that are currently open.

F12

For Windows 7: Opens Computer.


For Windows 8 and Windows 8.1: Views all the programs.

Fn+Spacebar

Controls the keyboard backlight.


There are three modes for the keyboard backlight: Off, Low, and High. Press Fn+Spacebar to
change the modes of the keyboard backlight.

Fn+B

Has the same function as the Break key on a conventional keyboard.

Fn+P

Has the same function as the Pause key on a conventional keyboard.

Fn+S

Has the same function as the SysRq key on a conventional keyboard.

Fn+K

Has the same function as the ScrLK key on a conventional keyboard.

Fn+End

Has the same function as the Insert key on a conventional keyboard.

Fn+4

Puts your computer into sleep mode. To return to normal operation, press the Fn key only.

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Hardware Maintenance Manual

Chapter 7. Locations
This chapter introduces the locations of some computer hardware components.

Locating computer controls, connectors, and indicators


This section introduces the locations of the computer controls, connectors, and indicators.

ThinkPad L440 overview


ThinkPad L440 front view
2

1
2

12

11

4
5
6
7
10

1 Camera (on some models)

7 Fingerprint reader (on some models)

2 Microphones (on some models)

8 USB 2.0 connector

3 Power button

9 Media card reader

4 Security-lock slot

10 Audio connector

5 USB 2.0 connector

11 ThinkPad trackpad

6 Optical drive (on some models)

12 TrackPoint pointing stick

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ThinkPad L440 rear view

8
7
6
5

4
3

1 Ethernet connector

5 Mini DisplayPort connector

2 Power connector

6 Always-on USB 3.0 connector

3 Fan louvers

7 USB 2.0 connector

4 Video graphics array (VGA) connector

8 ExpressCard reader or smart card reader (on some


models)

ThinkPad L440 bottom view


1
5

2
3

4
1 Battery pack

4 Speakers

2 Docking station connector (on some models)

5 Keyboard drainage holes

3 SIM card reader (on some models)

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ThinkPad L540 overview


ThinkPad L540 front view
2

1
2

11

10

4
9
5

1 Camera (on some models)

7 Media card reader

2 Microphones (on some models)

8 Audio connector

3 Power button

9 Fingerprint reader (on some models)

4 Numeric keypad

10 ThinkPad trackpad

5 USB 2.0 connectors

11 TrackPoint pointing stick

6 Optical drive (on some models)

Chapter 7. Locations

51

ThinkPad L540 rear view

1
2
3
9
8
7

6
5

1 Security-lock slot

6 VGA connector

2 USB 2.0 connector

7 Mini DisplayPort connector

3 Ethernet connector

8 Always-on USB 3.0 connector

4 Power connector

9 ExpressCard reader or smart card reader (on some


models)

5 Fan louvers

ThinkPad L540 bottom view


1

2
3

4
1 Battery pack

4 Speakers

2 Docking station connector (on some models)

5 Keyboard drainage holes

3 SIM card reader (on some models)

Locating FRUs and CRUs


This topic introduces the following service parts:
Major FRUs and CRUs on page 54
LCD FRUs and CRUs on page 56

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Hardware Maintenance Manual

Notes:
Each FRU is available for all types or models, unless otherwise specified.
FRUs marked with OP are available as options.
CRU statement for customers:
You can resolve some problems with your product with a replacement part you can install yourself, called a
Customer Replaceable Unit or CRU. Some CRUs are designated as self-service CRUs and others are
designated as optional-service CRUs. Installation of self-service CRUs is your responsibility. For optional-service
CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according
to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU
information and replacement instructions are shipped with your product and are available from Lenovo at any time
upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic
version of this manual can be found at http://www.lenovo.com/support. Click User Guides & Manuals and then
follow the on-screen instructions to find the manual for your product. You might be required to return the defective
part that is replaced by the CRU. When return is required: (1) return instructions, a prepaid shipping label, and a
container will be included with the replacement CRU; and (2) you might be charged for the replacement CRU if
Lenovo does not receive the defective CRU within thirty (30) days of your receipt of the replacement CRU. See your
Lenovo Limited Warranty documentation for full details.
ThinkPad computers contain the following types of CRUs:
Self-service CRUs: These CRUs unplug or are held by no more than two screws. Examples of these types
of CRUs include the ac power adapter, power cord, battery, and hard disk drive. Other self-service CRUs
depending on product design might include the memory module, wireless card, keyboard, and palm rest
with finger print reader and touch pad.
Optional-service CRUs: These CRUs are isolated parts within the computer that are concealed by an access
panel that is typically secured by more than two screws. Once the access panel is removed, the specific
CRU is visible.

Chapter 7. Locations

53

Major FRUs and CRUs

1
24

23

2
3
22

4
5

21
6
20
19

18
8
17
9

16

10
15
11

12
14
13

No.

Description

Self-service CRU

Optional-service
CRU

LCD unit

No

No

Power button card

No

No

Keyboard bezel assembly

No

No

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Hardware Maintenance Manual

No.

Description

Self-service CRU

Optional-service
CRU

Fingerprint reader assembly (fingerprint reader, finger


print reader cable, and fingerprint reader bracket)

No

No

Memory module

Yes

No

Wireless-wide-area-network (WWAN) card

Yes

No

M.2 solid-state drive

No

No

System board assembly

No

No

RJ45 card

No

No

Audio board

No

No

10

Optical drive or dummy optical drive

Yes

No

11

dc-in cable assembly

No

No

12

Battery pack

Yes

No

13

Base cover assembly

No

No

14

Bottom door

Yes

No

15

Hard disk drive assembly or solid-state drive assembly

Yes

No

16

Hinge bracket (left)

No

No

17

Speaker assembly

No

No

18

Smart card assembly (smart card reader and smart card


door) or dummy smart card

No

No

19

Microprocessor

No

No

20

Wireless-local-area-network (WLAN) card

Yes

No

21

Coin-cell battery

Yes

No

22

thermal-fan assembly

No

No

23

Keyboard

No

Yes

24

Trackpoint cap

Yes

No

Chapter 7. Locations

55

LCD FRUs and CRUs

21

23

24

25

92
26

27

28

No.

Description

Self-service CRU

Optional-service CRU

Screw caps

No

No

LCD front bezel

No

No

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Hardware Maintenance Manual

No.

Description

Self-service CRU

Optional-service CRU

LCD panel

No

No

Hinges

No

No

WLAN antenna assembly or WLAN/WWAN antenna


assembly (depending on the model)

No

No

LED board and cable assembly

No

No

Camera card, camera/microphone combo card, or


microphone card (depending on the model)

No

No

LCD rear cover assembly

No

No

LCD cable

No

No

Miscellaneous kits and other FRUs


Miscellaneous kits
FRU description

Self-service CRU

Optional service
CRU

Screw cap kit

Screw kit for ThinkPad L440


M2 * L6 mm (11)
M2 * L3.5 mm (8)
M2 * L2 mm (5)
M2.5 * L5 mm (6)
M2.5 * L4.4+2.5 mm (4)
M2 * L12 mm (3)
M2 * L3 mm (2)
M2 * L5 mm (5)

Screw kit for ThinkPad L540


M2 * L3.5 mm (19)
M2.5 * L5 mm (5)
M2 * L6 mm (8)
M2 * L12 mm (2)
M2.5 * L4.4+2.5 mm (4)

FRU description

Self-service CRU

Optional service
CRU

ac power adapter

Power cord

Other FRUs

Looking up FRU information


For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to
http://www.lenovo.com/serviceparts-lookup.

Chapter 7. Locations

57

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Hardware Maintenance Manual

Chapter 8. FRU replacement notices


This chapter presents notices related to removing and replacing parts. Read this chapter carefully before
replacing any FRU.
CRU statement for customers:
You can resolve some problems with your product with a replacement part you can install yourself, called a Customer
Replaceable Unit or CRU. Some CRUs are designated as self-service CRUs and others are designated as
optional-service CRUs. Installation of self-service CRUs is your responsibility. For optional-service CRUs, you can
either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty
service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and
replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this
manual can be found at http://www.lenovo.com/support. Click User Guides & Manuals and then follow the
on-screen instructions to find the manual for your product. You might be required to return the defective part that
is replaced by the CRU. When return is required: (1) return instructions, a prepaid shipping label, and a container
will be included with the replacement CRU; and (2) you might be charged for the replacement CRU if Lenovo does
not receive the defective CRU within thirty (30) days of your receipt of the replacement CRU. See your Lenovo
Limited Warranty documentation for full details.

Screw notices
Loose screws can cause a reliability problem. In the ThinkPad notebook computer, this problem is addressed
with special nylon-coated screws that have the following characteristics:
They maintain tight connections.
They do not easily come loose, even with shock or vibration.
They are harder to tighten.
Do the following when you service this machine:
Keep the screw kit in your tool bag. For the part number of the screw kit, go to
http://www.lenovo.com/serviceparts-lookup.
It is recommended to use new screws.
It is recommended to use each screw only once.
Use a torque screwdriver if you have one.
Tighten screws as follows:
Plastic to plastic
Turn an additional 90 degrees after the screw head touches the surface of the plastic part.

Logic card to plastic


Turn an additional 180 degrees after the screw head touches the surface of the logic card.

Copyright Lenovo 2013

59

Notes:
Ensure that you use the correct screw. It is recommended to use new screws for replacements. If you
have a torque screwdriver, tighten all screws firmly to the torque specified in the screw information
table for each step.
Ensure torque screw drivers are calibrated correctly following country specifications.

Retaining serial numbers


This topic provides instructions on the following:

Restoring the serial number of the system unit on page 60


Retaining the UUID on page 61

Restoring the serial number of the system unit


When the computer was manufactured, the EEPROM on the system board was loaded with the serial
numbers of the system and all major components. These numbers need to remain the same throughout
the life of the computer.
If you replace the system board, you must restore the serial number of the system unit to its original value.
The serial number of the system unit is written on the label attached to the bottom of the computer.
If you cannot find the serial number of the system unit on the bottom of the computer, try the following
method to get the number:
Note: Before you perform the operation, ensure that the UEFI/Legacy setting within the Startup menu in
the ThinkPad Setup program is set to UEFI Only.
1. Connect a USB memory key to the computer.
2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a
Maintenance Key.
Note: Only an authorized Lenovo service technician can access the above Web site.
3. Restart the computer.
4. When the logo is displayed, press Esc. The ThinkPad Config Information Update Utility interface is
displayed.
5. Type 1 under Enter the action desired, then press Enter. The ThinkPad Serial Number Update Utility for
Asset ID screen is displayed.
6. Type 2 under Enter the action desired, then press Enter. The serial number of each device in your
computer is displayed; the serial number of the system unit is listed as follow:
20- Serial number
7. Record the serial number of the system unit.
After you replace the system board, do the following to restore the serial number of the system unit:
1. Connect the Maintenance Key to the computer.

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Hardware Maintenance Manual

2. When the logo is displayed, press Esc. The ThinkPad Config Information Update Utility interface is
displayed.
3. Type 1 under Enter the action desired, then press Enter. The ThinkPad Serial Number Update Utility for
Asset ID screen is displayed.
4. Type 1 under Enter the action desired, then press Enter. Then follow the instructions on the screen
to restore the serial number of the system unit.

Retaining the UUID


The Universally Unique Identifier (UUID) is a 128-bit number uniquely assigned to your computer at
production and stored in the EEPROM of your system board.
The algorithm that generates the number is designed to provide unique IDs until the year A.D. 3400. No two
computers in the world have the same number.
When you replace the system board, perform the following steps to create a new UUID for the system
board if the system board does not have a UUID:
Note: Before you perform the operation, ensure that the UEFI/Legacy setting within the Startup menu in
the ThinkPad Setup program is set to UEFI Only.
1. Connect a USB memory key to the computer.
2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a
Maintenance Key.
Note: Only an authorized Lenovo service technician can access the above Web site.
3. Restart the computer.
4. When the logo screen is displayed, press Esc. The ThinkPad Config Information Update Utility interface
is displayed.
5. Type 2 under Enter the action desired, then press Enter. The Auto UUID generation utility interface is
displayed.
6. Type y under Change UUID. OK? [Y/N], then press Enter. A new UUID is created and written. If a
valid UUID already exists, it is not overwritten.

Reading or writing the ECA information


Information on Engineering Change Announcements (ECA) are stored in the EEPROM of the system board.
The electronic storage of this information simplifies the procedure to check if the ECA has been previously
applied to a machine. The machine does not need to be disassembled to check for the ECA application.
To check what ECAs have been previously applied to the machine, do the following:
1. Connect a USB memory key to the computer.
2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a
Maintenance Key.
Note: Only an authorized Lenovo service technician can access the above Web site.
3. Restart the computer.
4. When the logo screen is displayed, press Esc. The ThinkPad Config Information Update Utility interface
is displayed.
5. From the main menu, select 6. Set ECA Information.
6. To read the ECA information, select 2. Read ECA/rework number from EEPROM and follow the
instructions on the screen; To read box build date, select 5. Read box build date from EEPROM, and
follow the instructions on the screen.

Chapter 8. FRU replacement notices

61

After an ECA has been applied to the machine, the EEPROM must be updated to reflect the ECA's
application. Use the Maintenance Key to update the EEPROM.
Note: Only the ECA number is stored in the EEPROM. The machine type of the ECA is assumed to be the
same as the machine type of the machine that had the ECA applied to it.
1. Insert the Maintenance Key, and then restart the computer.
2. From the main menu, select 6. Set ECA Information.
3. To write the ECA information, select 1. Write ECA/rework number from EEPROM, and follow the
instruction; To write box build date, select 4. Write box build date from EEPROM, and follow the
instruction on the screen.
If the system board is being replaced, try to read the ECA information from the old system board and transfer
the information to the new system. If the system board is inoperable, this will not be possible.

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Hardware Maintenance Manual

Chapter 9. Removing or replacing a FRU


This chapter provides instructions on how to remove or replace a FRU.
CRU statement for customers:
You can resolve some problems with your product with a replacement part you can install yourself, called a Customer
Replaceable Unit or CRU. Some CRUs are designated as self-service CRUs and others are designated as
optional-service CRUs. Installation of self-service CRUs is your responsibility. For optional-service CRUs, you can
either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty
service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and
replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this
manual can be found at http://www.lenovo.com/support. Click User Guides & Manuals and then follow the
on-screen instructions to find the manual for your product. You might be required to return the defective part that
is replaced by the CRU. When return is required: (1) return instructions, a prepaid shipping label, and a container
will be included with the replacement CRU; and (2) you might be charged for the replacement CRU if Lenovo does
not receive the defective CRU within thirty (30) days of your receipt of the replacement CRU. See your Lenovo
Limited Warranty documentation for full details.

General guidelines:
When removing or replacing a FRU, be sure to observe the following general guidelines:
1. Do not try to service any computer unless you have been trained and certified. An untrained person runs
the risk of damaging parts.
2. Before replacing any FRU, review Chapter 8 FRU replacement notices on page 59.
3. Begin by removing any FRUs that have to be removed before replacing the failing FRU. Such FRUs are
listed at the beginning of each FRU replacement procedure. Remove them in the order in which they
are listed.
4. Follow the correct sequence in the steps for removing a FRU, as given in the drawings by the numbers
in square callouts.
5. When turning a screw, turn it in the direction as shown by the arrow in the drawing.
6. When removing a FRU, move it in the direction as shown by the arrow in the drawing.
7. To put the new FRU in place, reverse the removal procedure and follow the notes that pertain to
replacement.
8. When replacing a FRU, use the correct screws as shown in the replacement procedure.
DANGER
Before removing any FRU, turn off the computer, unplug all power cords from electrical outlets,
remove the battery pack, and then disconnect any interconnecting cables.
Attention: After replacing a FRU, do not turn on the computer until you have made sure that all screws,
springs, and other small parts are in place and none are loose inside the computer. Verify this by shaking
the computer gently and listening for rattling sounds. Metallic parts or metal flakes can cause electrical
short circuits.
Attention: The system board is sensitive to, and can be damaged by, electrostatic discharge (ESD). Before
touching it, establish personal grounding by touching a ground point with one hand or by using an ESD strap.

Copyright Lenovo 2013

63

Before servicing the computer


Carefully read this topic before servicing the computer.
Removing the SIM card
Depending on the model, the computer you are servicing might have a SIM card slot. If the customer has
installed a SIM card in the slot, remove it before servicing.
To remove the SIM card, you must remove the battery pack first. See 1010 Battery pack on page 64.

1
2

After you finish the service, insert the card back into the slot.

1010 Battery pack


Important notices for replacing a battery pack:
This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an
authorized builder. The system does not support unauthorized batteries or batteries designed for other systems. If
an unauthorized battery or a battery designed for another system is installed, the system will not charge.
Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no
warranties for failures or damage arising out of their use.
The Lenovo Solution Center program provides an automatic battery diagnostic test that determines if the battery
pack is defective. A battery pack FRU should not be replaced unless this diagnostic test shows that the battery is
defective. The only exception to this is if the battery pack is physically damaged or a customer is reporting
a possible safety issue.
If the Lenovo Solution Center program is not installed in the computer, the customer should download this program
before a non-physically damaged battery pack is replaced. Note that a physically damaged battery pack is
a not covered by the warranty.

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Hardware Maintenance Manual

Removal steps of the battery pack


DANGER
Use only the authorized battery specified for your computer. Any other battery could ignite or
explode.
Unlock the battery latches and hold them in the unlocked position 1 . Then remove the battery pack 2 .
1

When installing: Install the battery pack along the slide rails of the slot. Ensure that the battery latches are
in the locked position.

1020 Bottom door


For access, remove this FRU:
1010 Battery pack on page 64
Removal steps of the bottom door
Note: Loosen the screws 1 , and then remove the bottom door 2 .

Chapter 9. Removing or replacing a FRU

65

1030 Optical drive


Removal steps of the optical drive for ThinkPad L440
For access, remove these FRUs in order:
1010 Battery pack on page 64
1020 Bottom door on page 65
1

Step

Screw (quantity)

Color

Torque

M2 6 mm, flat-head, nylon-coated (1)

Black

0.181 Nm
(1.85 kgf-cm)

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Hardware Maintenance Manual

3
2

Removal steps of the optical drive for ThinkPad L540


For access, remove this FRU:
1010 Battery pack on page 64
1

Step

Screw (quantity)

Color

Torque

M2 6 mm, flat-head, nylon-coated (1)

Black

0.181 Nm
(1.85 kgf-cm)

Chapter 9. Removing or replacing a FRU

67

3
2

1040 Hard disk drive or solid-state drive


For access, remove these FRUs in order:
1010 Battery pack on page 64
1020 Bottom door on page 65
Attention:
Do not drop the drive or apply any physical shock to it. The drive is sensitive to physical shock. Improper
handling can cause damage and permanent loss of data.
Before removing the drive, have the user make a backup copy of all the information on it if possible.
Never remove the drive while the computer is operating or is in suspend mode.
Removal steps of the hard disk drive or solid-state drive

Step

Screw (quantity)

Color

Torque

M2 3.5 mm, flat-head, nylon-coated (3)

Silver

0.181 Nm
(1.85 kgf-cm)

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Hardware Maintenance Manual

When installing: Ensure that the drive connector is attached firmly.


Removal steps of the hard-disk-drive bracket or solid-state-drive bracket

1050 Memory module


Removal steps of the memory module
For access, remove these FRUs in order:
1010 Battery pack on page 64
1020 Bottom door on page 65

Chapter 9. Removing or replacing a FRU

69

When installing:
Insert the notched end of the memory module into the memory slot at an angle of about 20 degrees.
Press the memory module firmly, and pivot it downward until it snaps into place. Ensure that the memory
module is firmly installed and does not move easily.
Note: Do not apply any pressure to the memory module.
If only one memory module is installed, ensure that you install it into the bottom slot 2 , which is the
primary slot.
1

1060 WWAN card or M.2 solid-state drive


For access, remove these FRUs in order:
1010 Battery pack on page 64
1020 Bottom door on page 65
Depending on the model, the computer you are servicing might have one of the following cards installed:
WWAN card
M.2 solid-state drive

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Hardware Maintenance Manual

Removal steps of the WWAN card

1
2
1

Step

Screw (quantity)

Color

Torque

M2 3 mm, flat-head, nylon-coated (1)

Silver

0.181 Nm
(1.85 kgf-cm)

When installing: Plug the red cable into the main connector and the blue cable into the auxiliary connector.

Removal steps of the M.2 solid-state drive


If the computer is equipped with an M.2 solid-state drive, the M.2 solid-state drive is installed in the
WWAN card slot.
Attention:
Do not drop the drive or apply any physical shock to it. The drive is sensitive to physical shock. Improper
handling can cause damage and permanent loss of data.
Before removing the drive, have the user make a backup copy of all the information on it if possible.
Never remove the drive while the computer is operating or in suspend mode.
Chapter 9. Removing or replacing a FRU

71

Ensure that you partition the M.2 solid-state drive after installing it on the computer you are servicing.
Otherwise, the M.2 solid-state drive will not function correctly. For instructions on on how to partition an
M.2 solid-state drive, go to http://www.lenovo.com/support/msata-fru.

Step

Screw (quantity)

Color

Torque

M2 3 mm, flat-head, nylon-coated (1)

Silver

0.181 Nm
(1.85 kgf-cm)

1070 WLAN card


For access, remove these FRUs in order:
1010 Battery pack on page 64
1020 Bottom door on page 65

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Hardware Maintenance Manual

Removal steps of the WLAN card

Step

Screw (quantity)

Color

Torque

M2 3 mm, flat-head, nylon-coated (1)

Silver

0.181 Nm
(1.85 kgf-cm)

When installing: Plug the gray cable into the main connector and the black cable into the auxiliary connector.

1080 Coin-cell battery


For access, remove these FRUs in order:
1010 Battery pack on page 64
1020 Bottom door on page 65

Chapter 9. Removing or replacing a FRU

73

Removal steps of the coin-cell battery


DANGER
Use only the authorized battery specified for your computer. Any other battery could ignite or
explode.

When installing: Ensure that the battery connector is attached firmly to the system board.

1090 Thermal-fan assembly


For access, remove these FRUs in order:
1010 Battery pack on page 64
1020 Bottom door on page 65
Attention:
Do not handle the thermal-fan assembly roughly. Improper handling of the thermal-fan assembly can
cause distortion or deformation and imperfect contact with components.
Do not touch or apply any excessive force to the fan motor. It might cause damage to the thermal-fan
assembly or might cause the computer to malfunction.
Removal steps of the thermal-fan assembly
For models that have an integrated graphics module:

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Hardware Maintenance Manual

Detach the thermal-fan assembly connector 1 . Loosen the screws 2 in ascending alphabetical order
as illustrated, but do not remove them.

1
2d

2a

2b
2c

For models that have a discrete graphics module:


Detach the thermal-fan assembly connector 1 . Loosen the screws 2 in ascending alphabetical order
as illustrated, but do not remove them.

1
2d

2a

2b

2g

2c
2e
2f

Chapter 9. Removing or replacing a FRU

75

When installing:
Attach the thermal-fan assembly connector to the system board and tighten the screws in ascending
alphabetical order.
Before you attach the old thermal-fan assembly to the computer, apply thermal grease, at an amount of
0.2 grams, on the parts marked a and b as in the following illustrations. Either too much or too less
application of grease might cause a thermal problem due to imperfect contact with a component. If you
are installing a new thermal-fan assembly, peel the thin film off from the parts marked a and b .
For models that have an integrated graphics module:

For models that have a discrete graphics module:

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Hardware Maintenance Manual

1100 Keyboard
For access, remove these FRUs in order:
1010 Battery pack on page 64
1020 Bottom door on page 65
Removal steps of the keyboard
For ThinkPad L440
1. Locate the keyboard multi-tool in the shipping package of the new keyboard.

2. The screws that secure the keyboard are beneath the keyboard frame. To reveal the screw heads, use
the flat end of the multi-tool to slide the keyboard forward by 2.5 mm (0.1 inch).
Note: Do not press or hold the keys while sliding the keyboard frame, otherwise the keyboard frame
cannot be moved.

Chapter 9. Removing or replacing a FRU

77

3. Use the cross end of the multi-tool to loosen the screws.

4. Pivot the keyboard slightly upward 3 until you can see the connectors on the bottom side of the
keyboard. Then turn over the keyboard 4 .

5. Detach the connectors. Then remove the keyboard.

5
6

7
8

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Hardware Maintenance Manual

For ThinkPad L540


1. Locate the keyboard multi-tool in the shipping package of the new keyboard.

2. The screws that secures the keyboard are beneath the keyboard frame. To reveal the screw heads, use
the flat end of the multi-tool to slide the keyboard forward by 2.5 mm (0.1 inch).
Note: Do not press or hold the keys while sliding the keyboard frame, otherwise the keyboard frame
cannot be moved.

Chapter 9. Removing or replacing a FRU

79

3. Use the cross end of the multi-tool to loosen the screws.

4. Pivot the keyboard slightly upward 3 until you can see the connectors on the bottom side of the
keyboard. Then turn over the keyboard 4 .

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Hardware Maintenance Manual

5. Detach the connectors. Then remove the keyboard.

5
6

7
8

Installing the keyboard


For ThinkPad L440
1. Attach the connectors, and then turn over the keyboard.

3
4

2
1

Chapter 9. Removing or replacing a FRU

81

2. Put the keyboard back into place. Ensure that the front edge of the keyboard is under the frame of the
keyboard bezel.

3. Reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard
multi-tool.

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Hardware Maintenance Manual

4. Tighten the screws with the cross end of the keyboard multi-tool to secure the keyboard in place.

5. Slide the keyboard frame backward by 2.5 mm (0.1 inch) with the flat end of the keyboard multi-tool to
hide the screw heads. Ensure that the latches of the keyboard frame are under the keyboard bezel.
Note: Do not press or hold the keys while sliding the keyboard frame, otherwise the keyboard frame
cannot be moved.

Chapter 9. Removing or replacing a FRU

83

6. To ensure that there is no gap between the keyboard frame and keyboard bezel, insert the flat end of the
keyboard multi-tool into the gaps around the keys as shown to slide the keyboard frame backward.

10

For ThinkPad L540


1. Attach the connectors, and then turn over the keyboard.

3
4

2
1

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Hardware Maintenance Manual

2. Put the keyboard back into place. Ensure that the front edge of the keyboard is under the frame of the
keyboard bezel.

3. Reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard
multi-tool.

Chapter 9. Removing or replacing a FRU

85

4. Tighten the screws with the cross end of the keyboard multi-tool to secure the keyboard in place.

5. Slide the keyboard frame backward by 2.5 mm (0.1 inch) with the flat end of the keyboard multi-tool to
hide the screw heads. Ensure that the latches of the keyboard frame are under the keyboard bezel.
Note: Do not press or hold the keys while sliding the keyboard frame, otherwise the keyboard frame
cannot be moved.

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Hardware Maintenance Manual

6. To ensure that there is no gap between the keyboard frame and keyboard bezel, insert the flat end of the
keyboard multi-tool into the gaps around the keys as shown to slide the keyboard frame backward.

10

1110 Keyboard bezel assembly, fingerprint reader, and power button card
For access, remove these FRUs in order:
1010 Battery pack on page 64
1020 Bottom door on page 65
1030 Optical drive on page 66
1040 Hard disk drive or solid-state drive on page 68
1060 WWAN card or M.2 solid-state drive on page 70
1070 WLAN card on page 72
1100 Keyboard on page 77

Chapter 9. Removing or replacing a FRU

87

Removal steps of the keyboard bezel assembly


For ThinkPad L440
3

3
3
2

1
1
2

1
1

Step

Screw (quantity)

Color

Torque

M2 6 mm, flat-head, nylon-coated (5)

Black

0.181 Nm
(1.85 kgf-cm)

M2 12 mm, flat-head, nylon-coated (3)

Black

0.181 Nm
(1.85 kgf-cm)

M2 3.5 mm, flat-head, nylon-coated (3)

Silver

0.181 Nm
(1.85 kgf-cm)

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Hardware Maintenance Manual

Step

Screw (quantity)

Color

Torque

M2 6 mm, flat-head, nylon-coated (1)

Black

0.181 Nm
(1.85 kgf-cm)

8
7

11
10
13
12

When installing: Ensure that the connectors are attached firmly to the system board.

Chapter 9. Removing or replacing a FRU

89

14
14

14

14
14

14 14

14

14

14
14

17

15
15
15

16

15
15

15
15

15
15

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Hardware Maintenance Manual

15

15

14

For ThinkPad L540


1
3

1
1

1
1

1
2
1
1
1

Step

Screw (quantity)

Color

Torque

M2 6 mm, flat-head, nylon-coated (9)

Black

0.181 Nm
(1.85 kgf-cm)

M2 12 mm, flat-head, nylon-coated (2)

Black

0.181 Nm
(1.85 kgf-cm)

M2 3 mm, flat-head, nylon-coated (2)

Silver

0.181 Nm
(1.85 kgf-cm)

4
4

Chapter 9. Removing or replacing a FRU

91

5
5

Step

Screw (quantity)

Color

Torque

M2 5 mm, flat-head, nylon-coated (3)

Black

0.181 Nm
(1.85 kgf-cm)

6
7

11
10
13
12
9

When installing: Ensure that the connectors are attached firmly to the system board.

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Hardware Maintenance Manual

14

14
14 14
14

14

14

14

15
15
15

16

15
15

15

15
15
15

15

15

Chapter 9. Removing or replacing a FRU

93

Removal steps of the fingerprint reader


For ThinkPad L440

Step

Screw (quantity)

Color

Torque

M2 3.5 mm, flat-head, nylon-coated (2)

Black

0.181 Nm
(1.85 kgf-cm)

When installing: Ensure that mylar is applied on the inside of the fingerprint bracket.

3
4

When installing: Ensure that the connector is attached firmly.

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Hardware Maintenance Manual

For ThinkPad L540

Step

Screw (quantity)

Color

Torque

M2 3.5 mm, flat-head, nylon-coated (2)

Black

0.181 Nm
(1.85 kgf-cm)

When installing: Ensure that mylar is applied on the inside of the fingerprint bracket.

Chapter 9. Removing or replacing a FRU

95

3
4

When installing: Ensure that the connector is attached firmly.

96

Hardware Maintenance Manual

Removal steps of the power button card


For ThinkPad L440

When installing: Ensure that the connector is attached firmly.

3
3

Step

Screw (quantity)

Color

Torque

M2 3.5 mm, flat-head, nylon-coated (2)

Black

0.181 Nm
(1.85 kgf-cm)

Chapter 9. Removing or replacing a FRU

97

For ThinkPad L540


1

When installing: Ensure that the connector is attached firmly.

3
4

Step

Screw (quantity)

Color

Torque

M2 3.5 mm, flat-head, nylon-coated (2)

Black

0.181 Nm
(1.85 kgf-cm)

1120 Smart card reader, smart card door, and dummy smart card
For access, remove these FRUs in order:
1010 Battery pack on page 64

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Hardware Maintenance Manual

1020 Bottom door on page 65


1030 Optical drive on page 66
1040 Hard disk drive or solid-state drive on page 68
1060 WWAN card or M.2 solid-state drive on page 70
1070 WLAN card on page 72
1100 Keyboard on page 77
1110 Keyboard bezel assembly, fingerprint reader, and power button card on page 87

If the computer you are servicing supports the smart card, follow the following instructions to remove or
replace the smart card reader and smart card door.
Removal steps of the smart card reader and smart card door

3
3

2
1

Step

Screw (quantity)

Color

Torque

M2 3.5 mm, flat-head, nylon-coated (5)

Silver

0.181 Nm
(1.85 kgf-cm)

Chapter 9. Removing or replacing a FRU

99

If the computer you are servicing has a dummy smart card installed. Follow the following instructions to
remove or replace the dummy smart card.
Removal steps of the dummy smart card

Step

Screw (quantity)

Color

Torque

M2 3 mm, flat-head, nylon-coated (1)

Silver

0.181 Nm
(1.85 kgf-cm)

1130 Microprocessor
For access, remove these FRUs in order:
1010 Battery pack on page 64
1020 Bottom door on page 65
1090 Thermal-fan assembly on page 74
Attention: The microprocessor is extremely sensitive. When you service the microprocessor, avoid any
kind of rough handling.

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Hardware Maintenance Manual

Removal steps of the microprocessor


Open the socket lock by rotating the head of the screw in the direction shown by arrow 1 with a Torx
screwdriver. Then remove the microprocessor 2 . After that, peel off the mylar from the microprocessor
as shown by arrow 3 .

When installing: Place the microprocessor in the microprocessor socket, and then close the lock by
rotating the head of the screw in the direction shown by arrow 4 with a Torx screwdriver. Ensure that
the microprocessor is secured in place.

1140 System board assembly


Important notices for handling the system board:
When handling the system board, bear the following in mind:
The system board has an accelerometer, which can be broken if several thousands of G-forces are applied.
Note: Dropping a system board from a height of as little as 6 inches so that it falls flat on a hard bench can subject
the accelerometer to as much as 6000 G's of shock.
Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or composite.
If a system board is dropped, be sure to document the drop in any reject report, and replace the system board.
Avoid rough handling of any kind.
At every point in the process, be sure not to drop or stack the system board.

Chapter 9. Removing or replacing a FRU

101

If you put a system board down, be sure to put it only on a padded surface such as an ESD mat or a corrugated
conductive surface.

For access, remove these FRUs in order:


1010 Battery pack on page 64
1020 Bottom door on page 65
1030 Optical drive on page 66
1040 Hard disk drive or solid-state drive on page 68
1050 Memory module on page 69
1060 WWAN card or M.2 solid-state drive on page 70
1070 WLAN card on page 72
1080 Coin-cell battery on page 73
1090 Thermal-fan assembly on page 74
1100 Keyboard on page 77
1110 Keyboard bezel assembly, fingerprint reader, and power button card on page 87
1120 Smart card reader, smart card door, and dummy smart card on page 98
Locations of the major sensitive components on the system board
Attention: The following components on the system board are extremely sensitive. When you service the
system board, avoid any kind of rough handling.
a

Microprocessor
Graphic Processing Unit (GPU), available only in models that have a discrete graphics card
Platform Controller Hub (PCH)
d Accelerometer chip for the hard disk drive Active Protection System (APS)
b
c

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Hardware Maintenance Manual

Removal steps of the system board assembly


For ThinkPad L440

Step

Screw (quantity)

Color

Torque

M2 6 mm, flat-head, nylon-coated (1)

Black

0.181 Nm
(1.85 kgf-cm)

When installing: Ensure that the connector is attached firmly to the system board assembly.
Note: Depending on the model, the computer you are servicing might be equipped with either an
ExpressCard reader or a smart card reader. Only the models with an ExpressCard reader have the screw 3b .

3b

3a 3a
3a

3a

Chapter 9. Removing or replacing a FRU

103

Step

Screw (quantity)

Color

Torque

3a

M2 3.5 mm, flat-head, nylon-coated (4)

Silver

0.181 Nm
(1.85 kgf-cm)

3b

M2 3.5 mm, flat-head, nylon-coated (1)

Silver

0.181 Nm
(1.85 kgf-cm)

When installing: Ensure that the connector is attached firmly to the system board assembly.

When installing: Ensure that the connectors are attached firmly to the system board assembly.
For ThinkPad L540

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Hardware Maintenance Manual

Step

Screw (quantity)

Color

Torque

M2 6 mm, flat-head, nylon-coated (1)

Black

0.181 Nm
(1.85 kgf-cm)

When installing: Ensure that the connector is attached firmly to the system board assembly.

Step

Screw (quantity)

Color

Torque

M2 3.5 mm, flat-head, nylon-coated (3)

Silver

0.181 Nm
(1.85 kgf-cm)

When installing: Ensure that the connector is attached firmly to the system board assembly.

Chapter 9. Removing or replacing a FRU

105

When installing: Ensure that the connectors are attached firmly to the system board assembly.

1150 Audio board


For access, remove these FRUs in order:
1010 Battery pack on page 64
1020 Bottom door on page 65
1030 Optical drive on page 66
1040 Hard disk drive or solid-state drive on page 68
1050 Memory module on page 69
1060 WWAN card or M.2 solid-state drive on page 70
1070 WLAN card on page 72
1080 Coin-cell battery on page 73
1090 Thermal-fan assembly on page 74
1100 Keyboard on page 77
1110 Keyboard bezel assembly, fingerprint reader, and power button card on page 87
1120 Smart card reader, smart card door, and dummy smart card on page 98
1140 System board assembly on page 101

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Hardware Maintenance Manual

Removal steps of the audio board

Step

Screw (quantity)

Color

Torque

M2 3.5 mm, flat-head, nylon-coated (1)

Silver

0.181 Nm
(1.85 kgf-cm)

1160 Speaker assembly


Removal steps of the speaker assembly for ThinkPad L440
For access, remove these FRUs in order:
1010 Battery pack on page 64
1020 Bottom door on page 65
1030 Optical drive on page 66
1040 Hard disk drive or solid-state drive on page 68
1050 Memory module on page 69
1060 WWAN card or M.2 solid-state drive on page 70
1070 WLAN card on page 72
1080 Coin-cell battery on page 73
1090 Thermal-fan assembly on page 74
1100 Keyboard on page 77
Chapter 9. Removing or replacing a FRU

107

1110 Keyboard bezel assembly, fingerprint reader, and power button card on page 87
1120 Smart card reader, smart card door, and dummy smart card on page 98
1140 System board assembly on page 101
1150 Audio board on page 106

1
1

1
1

Step

Screw (quantity)

Color

Torque

M2.5 L4.4 mm, flat-head, nylon-coated (4)

Black

0.392 Nm
(4.00 kgf-cm)

Removal steps of the speaker assembly for ThinkPad L540


For access, remove these FRUs in order:
1010 Battery pack on page 64
1020 Bottom door on page 65
1030 Optical drive on page 66
1040 Hard disk drive or solid-state drive on page 68
1050 Memory module on page 69
1060 WWAN card or M.2 solid-state drive on page 70
1070 WLAN card on page 72
1080 Coin-cell battery on page 73
1090 Thermal-fan assembly on page 74
1100 Keyboard on page 77
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Hardware Maintenance Manual

1110 Keyboard bezel assembly, fingerprint reader, and power button card on page 87
1120 Smart card reader, smart card door, and dummy smart card on page 98
1140 System board assembly on page 101

1
1

1
1

Step

Screw (quantity)

Color

Torque

M2.5 L4.4 mm, flat-head, nylon-coated (4)

Black

0.392 Nm
(4.00 kgf-cm)

1170 Hinge bracket, dc-in cable assembly, RJ45 card, and base cover
assembly
For access, remove these FRUs in order:
1010 Battery pack on page 64
1020 Bottom door on page 65
1030 Optical drive on page 66
1040 Hard disk drive or solid-state drive on page 68
1050 Memory module on page 69
1060 WWAN card or M.2 solid-state drive on page 70
1070 WLAN card on page 72
1080 Coin-cell battery on page 73

Chapter 9. Removing or replacing a FRU

109

1090 Thermal-fan assembly on page 74


1100 Keyboard on page 77
1110 Keyboard bezel assembly, fingerprint reader, and power button card on page 87
1120 Smart card reader, smart card door, and dummy smart card on page 98
1140 System board assembly on page 101
2010 LCD unit on page 112

Removal steps of the hinge bracket and the dc-in cable assembly
For ThinkPad L440

2
3

Step

Screw (quantity)

Color

Torque

M2 3.5 mm, flat-head, nylon-coated (1)

Silver

0.181 Nm
(1.85 kgf-cm)

For ThinkPad L440

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Hardware Maintenance Manual

1
2

Step

Screw (quantity)

Color

Torque

M2 3.5 mm, flat-head, nylon-coated (1)

Silver

0.181 Nm
(1.85 kgf-cm)

Removal steps of the RJ45 card and the base cover assembly
1
1
2

Step

Screw (quantity)

Color

Torque

M2 3.5 mm, flat-head, nylon-coated (2)

Silver

0.181 Nm
(1.85 kgf-cm)

Applying labels to the base cover


The new base cover FRU is shipped with a kit containing labels of several kinds. Apply those labels when
you replace the base cover. For the labels that are not shipped with the new base cover FRU, peel them
from the old base cover assembly, and adhere them to the new one.
The following illustration shows the location of each label.

Chapter 9. Removing or replacing a FRU

111

28
27
26
25
24
23

22

21
9

20
19
18
17
16

15

13

10
11
12

14
1 System label

15 SIRIM label or Indonesia POSTEL label

2 Information label

16 China 3G logo WWAN label

3 WWAN MAC label

17 China 3G WWAN label

4 Windows COA label

18 Brazil WLAN label

5 GEO label

19 Brazil Bluetooth label

6 WWAN label for Taiwan/Korea

20 Brazil WWAN label

7 Machine type and S/N label

21 Genuine Microsoft label

8 FCC label

22 Asset tag

9 Wireless label for special-bid product

23 Indonesia rating label

10 China model label

24 China GEO label

11 China WWAN label

25 Product label for Korea

12 China telcom label

26 IMEI label for ThinkPad L540

13 Israel label

27 China model label

14 Korea WWAN label

28 IMEI label for ThinkPad L440

2010 LCD unit


For access, remove these FRUs in order:
1010 Battery pack on page 64
1020 Bottom door on page 65
1030 Optical drive on page 66
1050 Memory module on page 69
1060 WWAN card or M.2 solid-state drive on page 70
1070 WLAN card on page 72
1100 Keyboard on page 77
1110 Keyboard bezel assembly, fingerprint reader, and power button card on page 87

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Hardware Maintenance Manual

Removal steps of the LCD unit


For ThinkPad L440
1

Step

Screw (quantity)

Color

Torque

M2.5 5 mm, flat-head, nylon-coated (4)

Black

0.392 Nm
(4.00 kgf-cm)

Step

Screw (quantity)

Color

Torque

M2.5 5 mm, flat-head, nylon-coated (1)

Black

0.392 Nm
(4.00 kgf-cm)

When installing: Ensure that you attach the connector firmly.

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113

When installing: Ensure that you route the cables firmly in the correct position.
Attention: When you route the cables, ensure that they are not subject to any tension. Tension could cause
the cables to be damaged by the cable guides, or a wire to be broken.

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For ThinkPad L540


1

Step

Screw (quantity)

Color

Torque

M2.5 5 mm, flat-head, nylon-coated (4)

Black

0.392 Nm
(4.00 kgf-cm)

Step

Screw (quantity)

Color

Torque

M2.5 5 mm, flat-head, nylon-coated (2)

Black

0.392 Nm
(4.00 kgf-cm)

When installing: Ensure that you attach the connector firmly.

Chapter 9. Removing or replacing a FRU

115

5
5

When installing: Ensure that you route the cables firmly in the correct position.
Attention: When you route the cables, ensure that they are not subject to any tension. Tension could cause
the cables to be damaged by the cable guides, or a wire to be broken.

2020 LCD front bezel


For access, remove this FRU:
1010 Battery pack on page 64

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Removal steps of LCD front bezel


1

Step
1

Screw cap

Screw (quantity)

Color

Torque

M2.5 5 mm, flat-head, nylon-coated (2)

Black

0.392 Nm
(4.00 kgf-cm)

2
2

2
2

2
2
2

When installing: Ensure that all the latches are attached firmly. Then secure the bezel with the screws.

2030 Camera/microphone combo card


For access, remove these FRUs in order:
1010 Battery pack on page 64
2020 LCD front bezel on page 116

Chapter 9. Removing or replacing a FRU

117

Removal steps of the camera/microphone combo card

2
1

When installing: Ensure that the connector is attached firmly.

2040 Hinges, LCD panel, and LCD cable


For access, remove these FRUs in order:
1010 Battery pack on page 64
1020 Bottom door on page 65
1030 Optical drive on page 66
1050 Memory module on page 69
1060 WWAN card or M.2 solid-state drive on page 70
1070 WLAN card on page 72
1100 Keyboard on page 77
1110 Keyboard bezel assembly, fingerprint reader, and power button card on page 87
2010 LCD unit on page 112
2020 LCD front bezel on page 116

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Removal steps of the hinges, LCD panel, and LCD cable


For models with wedge LCD

2
2

2
2

Step

Screw (quantity)

Color

Torque

M2.5 4 mm, flat-head, nylon-coated (6)

Black

0.392 Nm
(4.0 kgf-cm)

Chapter 9. Removing or replacing a FRU

119

4
5
4

Step

Screw (quantity)

Color

Torque

M2 3.5 mm, flat-head, nylon-coated (4)

Black

0.181 Nm
(1.85 kgf-cm)

7
6

When installing: Ensure that the LCD connector is attached firmly.

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For models with slim LCD

3
3
2

3
3

Step

Screw (quantity)

Color

Torque

M2 3.5 mm, flat-head, nylon-coated (2)

Black

0.181 Nm
(1.85 kgf-cm)

For ThinkPad L540: M2.5 4 mm , flat-head, nylon-coated (4)


For ThinkPad L440: M2.5 3.5 mm , flat-head, nylon-coated (4)

Black

0.392 Nm
(4.0 kgf-cm)

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121

5
5
6

Step

Screw (quantity)

Color

Torque

M2 3.5 mm, flat-head, nylon-coated (4)

Black

0.181 Nm
(1.85 kgf-cm)

8
7

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Hardware Maintenance Manual

When installing: Ensure that the LCD connector is attached firmly.

2050 LED card and cable assembly


For access, remove these FRUs in order:
1010 Battery pack on page 64
1020 Bottom door on page 65
1030 Optical drive on page 66
1050 Memory module on page 69
1060 WWAN card or M.2 solid-state drive on page 70
1070 WLAN card on page 72
1100 Keyboard on page 77
1110 Keyboard bezel assembly, fingerprint reader, and power button card on page 87
2010 LCD unit on page 112
2020 LCD front bezel on page 116
2030 Camera/microphone combo card on page 117
2040 Hinges, LCD panel, and LCD cable on page 118
Removal steps of the LED card and cable assembly
Note: Depending on the model, the shape and location of the LED card and cable assembly might be
different from the illustration.

2
2
2
2

2060 Antenna assembly and LCD rear cover assembly


For access, remove these FRUs in order:
1010 Battery pack on page 64
1020 Bottom door on page 65

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123

1030 Optical drive on page 66


1050 Memory module on page 69
1060 WWAN card or M.2 solid-state drive on page 70
1070 WLAN card on page 72
1100 Keyboard on page 77
1110 Keyboard bezel assembly, fingerprint reader, and power button card on page 87
2010 LCD unit on page 112
2020 LCD front bezel on page 116
2030 Camera/microphone combo card on page 117
2040 Hinges, LCD panel, and LCD cable on page 118
2050 LED card and cable assembly on page 123

Removal steps of the antenna assembly and the LCD rear cover assembly
1
1
1
1

Attention: When installing: When you route the cables, ensure that they are not subject to any tension.
Tension could cause the cables to be damaged by the cable guides, or a wire to be broken.

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Hardware Maintenance Manual

Antenna locations
a

WLAN antenna (main, gray)

WWAN antenna (main, red)

WWAN antenna (auxiliary, blue)

WLAN antenna (auxiliary, black)

Chapter 9. Removing or replacing a FRU

125

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Hardware Maintenance Manual

Appendix A. Notices
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult
your local Lenovo representative for information on the products and services currently available in your
area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service
that does not infringe any Lenovo intellectual property right may be used instead. However, it is the users
responsibility to evaluate and verify the operation of any other product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter described in this
document. The furnishing of this document does not give you any license to these patents. You can send
license inquiries, in writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply
to you.
This information could include technical inaccuracies or typographical errors. Changes are periodically
made to the information herein; these changes will be incorporated in new editions of the publication.
Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.
The products described in this document are not intended for use in implantation or other life support
applications where malfunction may result in injury or death to persons. The information contained in this
document does not affect or change Lenovo product specifications or warranties. Nothing in this document
shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo
or third parties. All information contained in this document was obtained in specific environments and is
presented as an illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes appropriate without
incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in
any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of
the materials for this Lenovo product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment. Therefore, the result
obtained in other operating environments may vary significantly. Some measurements may have been
made on development-level systems and there is no guarantee that these measurements will be the same
on generally available systems. Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their
specific environment.

Copyright Lenovo 2013

127

Electronic emissions notices


For electronic emission information on Class B digital devices, refer to the corresponding information in
the User Guide.

Trademarks
The following terms are trademarks of Lenovo in the United States, other countries or both:
Active Protection System
Lenovo
ThinkPad
TrackPoint
UltraNav
Mini DisplayPort (mDP) is a Trademark of the Video Electronics Standards Association.
Microsoft, Windows, and Windows Server are trademarks of the Microsoft group of companies.
Intel is a trademark of Intel Corporation in the U.S. and/or other countries.
Other company, product, or service names may be the trademarks or service marks of others.

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Appendix B. Abbreviation table


The following table lists all abbreviations used in this manual.
Abbreviation

Term

BGA

Ball Grid Array

CMOS

Complementary Metal Oxide Semiconductor

CMV

Custom Model Variant

CRC

Cyclic redundancy check

CRT

Cathode ray tube

CRU

Customer Replaceable Unit

CTO

Configure To Order

EAIA

Enhanced Asset Information Area

EEPROM

Electrically Erasable Programmable Read-Only Memory

EFI

Extensible Firmware Interface

ESD

Electrostatic discharge

FRU

Field Replaceable Unit

GAV

General Announce Variant

IC

Integrated circuits

LCD

Liquid Crystal Display

MTM

Machine type and model

POST

Power-on self-test

RFID

Radio-frequency identification

SVP

Supervisor password

UUID

Universally unique identifier

Copyright Lenovo 2013

129

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Part Number: SP40A26004_01

Printed in China

(1P) P/N: SP40A26004_01

*1PSP40A26004_01*

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