to create a unique product, service, or result Operations is work done to sustain the business Projects end when their objectives have been reached or the project has been terminated Projects can be large or small and take a short or long time to complete Project management is the application of knowledge, skills, tools and techniques to project activities to meet project requirements Project managers strive to meet the triple constraint by balancing project scope, time, and cost goals Project Attributes - Has a unique purpose - Is temporary - Is developed using progressive elaboration - Requires resources, often from various areas - Should have a primary customer or sponsor - The project sponsor usually provides the direction and funding for the project - Involves uncertainty Major Characteristics of a Project - Has an established objective. - Has a defined life span with a beginning and an end. - Requires across the organizational participation. - Involves doing something never been done before. - Has specific time, cost, and performance requirements.
Project Stakeholder Stakeholders are the people involved in or affected by project activities Stakeholders include: - The project sponsor - The project manager - The project team - Support staff - Suppliers Importance of Estimating Cost - To support good decisions. - To schedule work. - To determine how long the project should take and its cost. - To determine whether the project is worth doing. - To develop cash flow needs. - To determine how well the project is progressing. - To develop time-phased budgets and establish the project baseline. 9 Knowledge Area 1. Project Integration management - Develop project charter - Develop project management plan - Direct and manage project execution - Monitor and control project work - Perform Integrated change control - Close project or phase
2. Project Scope management A definition of the end result or mission of the projecta product or service for the client/customerin specific, tangible, and measurable terms. - Project objective - Deliverables - Milestones - Technical requirements - Limits and exclusions - Reviews with customer
3. Project Cost management Cost is a resource sacrificed or foregone to achieve a specific objective or something given up in exchange Direct Costs Costs that are clearly chargeable to a specific work package. Labor, materials, equipment, and other Direct (Project) Overhead Costs Costs incurred that are directly tied to an identifiable project deliverable or work package. Salary, rents, supplies, specialized machinery General and Administrative Overhead Costs Organization costs indirectly linked to a specific package that are apportioned to the project 4. Project Time management Activity definition: identifying the specific activities that the project team members and stakeholders must perform to produce the project deliverables Activity sequencing: identifying and documenting the relationships between project activities Activity resource estimating: estimating how many resources a project team should use to perform project activities Activity duration estimating: estimating the number of work periods that are needed to complete individual activities Schedule development: analyzing activity sequences, activity resource estimates, and activity duration estimates to create the project schedule Schedule control: controlling and managing changes to the project schedule 5. Project Quality management Project quality management ensures that the project will satisfy the needs for which it was undertaken Processes include: Quality planning: identifying which quality standards are relevant to the project and how to satisfy them Quality assurance: periodically evaluating overall project performance to ensure the project will satisfy the relevant quality standards Quality control: monitoring specific project results to ensure that they comply with the relevant quality standards 6. Project Human resource management Making the most effective use of the people involved with a project Processes include: Human resource planning: identifying and documenting project roles, responsibilities, and reporting relationships Acquiring the project team: getting the needed personnel assigned to and working on the project Developing the project team: building individual and group skills to enhance project performance Managing the project team: tracking team member performance, motivating team members, providing timely feedback, resolving issues and conflicts, and coordinating changes to help enhance project performance 7. Project Communications management Communications planning: determining the information and communications needs of the stakeholders Information distribution: making needed information available to project stakeholders in a timely manner Performance reporting: collecting and disseminating performance information, including status reports, progress measurement, and forecasting Managing stakeholders: managing communications to satisfy the needs and expectations of project stakeholders and to resolve issues 8. Project Risk management Project risk management is the art and science of identifying, analyzing, and responding to risk throughout the life of a project and in the best interests of meeting project objectives Risk management is often overlooked in projects, but it can help improve project success by helping select good projects, determining project scope, and developing realistic estimates Risk management planning: deciding how to approach and plan the risk management activities for the project Risk identification: determining which risks are likely to affect a project and documenting the characteristics of each Qualitative risk analysis: prioritizing risks based on their probability and impact of occurrence Quantitative risk analysis: numerically estimating the effects of risks on project objectives Risk response planning: taking steps to enhance opportunities and reduce threats to meeting project objectives Risk monitoring and control: monitoring identified and residual risks, identifying new risks, carrying out risk response plans, and evaluating the effectiveness of risk strategies throughout the life of the project. 9. Project Procurement management Project procurement management: acquiring goods and services for a project from outside the performing organization Processes include: Planning purchases and acquisitions: determining what to procure, when, and how Planning contracting: describing requirements for the products or services desired from the procurement and identifying potential sources or sellers (contractors, suppliers, or providers who provide goods and services to other organizations) Requesting seller responses: obtaining information, quotes, bids, offers, or proposals from sellers, as appropriate Selecting sellers: choosing from among potential suppliers through a process of evaluating potential sellers and negotiating the contract Administering the contract: managing the relationship with the selected seller Closing the contract: completing and settling each contract, including resolving any open items Intiating Project 1. Initiation The initiating stage should include a plan that encompasses the following areas: - analyzing the business needs/requirements in measurable goals - reviewing of the current operations - financial analysis of the costs and benefits including a budget - stakeholder analysis, including users, and support personnel for the project - project charter including costs, tasks, deliverables, and schedule
2. Planning or design Project planning generally consists of - determining how to plan (e.g. by level of detail or rolling wave); - developing the scope statement; - selecting the planning team; - identifying deliverables and creating the work breakdown structure; - identifying the activities needed to complete those deliverables and networking the activities in their logical sequence; - estimating the resource requirements for the activities; - estimating time and cost for activities; - developing the schedule; - developing the budget; - risk planning; - gaining formal approval to begin work.
3. Production or execution Execution process group include: - Direct and manage project execution - Quality assurance of deliverables - Acquire, develop and manage Project team - Distribute information - Manage stakeholder expectations - Conduct procurement - Test the deliverables against the initial design
4. Monitoring and controlling
- Measuring the ongoing project activities ('where we are'); - Monitoring the project variables (cost, effort, scope, etc.) against the project management plan and the project performance baseline (where we should be); - Identify corrective actions to address issues and risks properly (How can we get on track again); - Influencing the factors that could circumvent integrated change control so only approved changes are implemented.
5. Closing
- Contract closure: Complete and settle each contract (including the resolution of any open items) and close each contract applicable to the project or project phase. - Project close: Finalize all activities across all of the process groups to formally close the project or a project phase
Level 1 Adhoc: No formal, consistent process to execute a project Key Characteristics: - Many, incomplete, informal approaches each project handled differently - Highly dependent on Project Manager - Project outcomes unpredictable - Little organizational support for project management - Lesson learned are not gathered and passed on to other projects Level 2 Foundation Consistent, basic approach to project execution is adopted Key Characteristics: - Managed support for project management - Repeatable processes are applied to basic project management steps - Project outcomes are more predictable - Use of common tools and techniques for key project management processes Level 3 Managed Consistent, comprehensive approach to project execution Key Characteristics: - Senior management support for project management - Organization can efficiently plan, manage, integrate and control single projects - Repository of previous project experience is maintained and utilized - Team members and project managers trained in project management - Consistent use of tools and techniques for project management processes Level 4 Integrated Project portfolio management is institutionalized and integrated into the organizations business planning process Key Characteristics: - Active senior management support for integration of business planning and project execution - Organization can efficiently plan, manage, integrate and control multiple projects - Database of previous project data is maintained and utilized Level 5 Optimization Project-centered organization with an established approach to continuous improvement of project management Key Characteristics: - Project management environment improvement is actively encouraged - Flexible, project-centered organization structure - Career program for project managers - Project management training is a key component in staff development