Page 1 of 14

July 25, 2013

MDM Android Enrollment Instructions
This is a 3-part process: 1. Install AirWatch 2. Enroll the Device.
3. Install Touchdown
Please plan for 15 minutes to complete the enrollment.

Background: In order to access Diageo e-mail from your Android Device, it
is necessary to download and register your device with AirWatch, a mobile
device management firm that assists Diageo with protection of our corporate
information. You will also be required to download and register with
Touchdown, an application that works with your Android device and AirWatch
to enabled and set up emails on your Android device.

Please keep in mind:
All Diageo corporate policies related to email and the security of
company data apply to personal mobile devices with Diageo email.
There is always a possibility that the information on your device
could be erased due to unforeseen circumstances. Diageo cannot be
responsible for data loss.
If you have Diageo email on your personal device and it is lost or
stolen, please contact the Diageo Service Desk immediately.


Instructions
Below are instructions for completing your AirWatch enrollment and setting
up access to your Diageo e-mail account. If you experience any problems
with the following directions, please contact the Diageo Service Desk.

NOTE: If you already have a device password set up, you must ensure it
includes at least 1 letter. If not, please update the password to this
format before continuing.

Part I.
Search for AirWatch Agent
1. Open the Play Store If you
are prompted to connect to a
Wi-Fi network and you have
access to a wireless network
with a strong signal, tap on
the network and continue.
Otherwise, tap on DO NOT
CONNECT, REMIND ME LATER.

2. Tap on Continue. Tap on Accept

Page 2 of 14
July 25, 2013

at the Google Play Store terms
of service if they appear.
3. Tap on the Magnifying Glass
icon in the upper right hand
corner


4. Type AirWatch MDM Agent and
tap on AirWatch MDM Agent that
appears in the list


Install the AirWatch Agent
5. Tap on Install


Page 3 of 14
July 25, 2013

6. You are then directed to a
request permissions page. Tap
on Accept OR Accept and
Download. Once you install the
AirWatch MDM Agent it will also
put a shortcut on your device
desktop for the program.


7. When prompted for auto-update
of apps, select OK or tap on
Allow Automatic Updating to put
a check in the box and then tap
on Yes to allow auto-update by
default.

OR



Page 4 of 14
July 25, 2013

Part II.
Enroll Your Android

1.Tap Open


2. Select the Checkbox to
Continue without email
address and the screen will
change asking for the below
details:









Tap to bring up the keyboard
and enter as follows:

Server/Device Services URL:
ds24.airwatchportals.com

Group ID:

Then tap Enroll Device














Page 5 of 14
July 25, 2013

3. On the enrolment page enter
the following:

Username:
Password:

Then tap Continue


4. You are now prompted to
activate your AirWatch agent.
Tap Activate

5. Next you will be taken
through the activation
process. You may or may not
see any of the next few
screens. If no, please
proceed to step 6 for this
section.



Page 6 of 14
July 25, 2013

Steps 5a. 5f. ***You may see
the following six screens
depending on your device type
and/or software version. If
you dont see any of these
screens, please disregard.
***

5a. Tap on Settings


5b. Tap in the Unknown sources
box to insert a check mark


5c. Tap on OK


5d. Double-check to see if the
Unknown sources box is still
checked. If not, click again
to insert a check mark.



Page 7 of 14
July 25, 2013

5e. Tap on Open


5f. Tap Activate


6. You will be promoted to
enter a 4 digit device
password if you do not have
one already on set up on your
Android.
NOTE: If you already have a
device password set up, you
must ensure it includes at
least 1 letter. If not,
please update the password to
this format before
continuing.

7. In device settings, choose
Password from the available
options
NOTE: If you already have a
device password set up, you
must ensure it includes at
least 1 letter. If not,
please update the password to
this format before
continuing.



Page 8 of 14
July 25, 2013

8. Create a device password.
The password must contain at
least 1 letter.
NOTE: If you already have a
device password set up, you
must ensure it includes at
least 1 letter. If not,
please update the password to
this format before
continuing.


9. Re-enter the device
password

NOTE: If you already have a
device password set up, you
must ensure it includes at
least 1 letter. If not,
please update the password to
this format before
continuing.


10. You may also be promoted to
encrypt your device if you do
not already encrypt it. Tap
on Encrypt Device.



Page 9 of 14
July 25, 2013

11. Select OK acknowledging
that your device will power
off and when it turns back on
the encryption will run.


12. Before encrypting, plug
your device into a power
source and ensure the battery
is showing at least 80% full.
Tap Encrypt device.


13. On the Confirm password
screen, enter your device
password to continue.


14. Select Encrypt device and
then encryption will start.
Wait for the device to run
the encryption process.



Page 10 of 14
July 25, 2013

15. Enter the device password
you created to use encrypted
device storage. This is the
same password from Step 8.

16. Once encryption is
complete and you device has
rebooted you will be promoted
for your device password
again to access the device.
Type your encryption password
again. This is the same
password from Step 8.

Part III.
Install TouchDown on Your Android
1. Once encryption is complete,
tap on the AirWatch Agent
icon from your desktop if it
is not already open. Tap on
the Notifications tab on the
right and then tap on Install
Market App. This will direct
you back to the Play Store to
install the TouchDown Email
application.

THEN


2. Tap on Install



Page 11 of 14
July 25, 2013

3. Then tap on Accept or Accept
& download. Once you install
the app it will also put a
shortcut on your device
desktop to TouchDown. Wait 2-
3 minutes and then proceed to
step 5.


4. DO NOT SELECT TO OPEN
TOUCHDOWN. Instead, tap on
the AirWatch Icon from your
application screen.
NO!

YES!


5. Select the Notifications tab
again and tap on Email
Configuration



Page 12 of 14
July 25, 2013

6. Select I Accept to the
licensing terms and
conditions


7. Select Accept again to the
licensing terms and
conditions



8. You will now see the device
configuration screen. Tap in
the Password field and enter
your Windows password in the
password field. This is the
same password you log on to
your PC with each day. Then
tap on Next.



Page 13 of 14
July 25, 2013

9. You will then be prompted to
put in a 4 digit PIN password
for the TouchDown E-mail
application. This can be the
same as your device password.
To view the alpha numeric
keyboard, tap in the pin
field. Enter the password.


10. Once you have entered
the password you will be
prompted to confirm the
password. Enter the password
again and tap OK.



Page 14 of 14
July 25, 2013

11. Now your screen should
look like this and your
device will begin syncing
your email.
PLEASE ENSURE IT SHOWS
LICENSE IS VALID AT THE
BOTTOM OF YOUR SCREEN!



Congratulations! You have now completed the enrollment process. You will
now see the Touchdown email application synchronizing your email with the
email server. This will take approximately 10 to 20 minutes to complete.
You may use other applications if you wish, synchronizing will continue in
the background. Use the Touchdown icon on your desktop to access your
Diageo email. Every time you open the Touchdown app, you will need to
enter your Touchdown password to access your Diageo email account
You should now have Diageo email on your Android Device. To access your
Diageo email, simply launch the Touchdown application from your
applications menu.
Please understand Diageo is not responsible or liable for any personal data
loss on your device. There is always a possibility that your device could
be wiped due to unforeseen circumstances and at no time is Diageo
responsible for your personal device or data loss. If you lose or your
personal device is stolen and has Diageo email on that device, you must
contact your local service desk immediately!
If you require further assistance, please contact the Diageo Help Desk.