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Difference between within the organisation and throughout the organisation mentioned
in ISO/TS 16949:2009
Clause Title Content Context
0.2 Process
Approach
The application of a system of
processes within an
organisation, together with the
identification and interactions of
these processes, and their
management to produce the
desired outcome, can be referred
to as the process approach.
In the context of Process
approach, interactions
between the processes need
to be established so that
desired output could be
achieved.
5.3d Quality Policy Top management shall ensure
that the Quality Policy is
communicated and understood
within the organisation.
Among the people of the
organisation, Quality policy
need to be communicated
and understood.
5.4.1 Quality
Objectives
Top management shall ensure
that quality objectives, including
those needed to meet
requirements for product are
established at relevant functions
and levels within the
organisation.
Each processes defined by
the organisation has to be
fixed or determined with
certain objectives and
targets. Here within refers
to the whatever processes
contained or consists or
available in the
organisation.
5.5.1 Responsibility
and authority
Top management shall ensure
that responsibilities and
authorities are defined and
communicated within the
organisation.
Among the personnel
present in the organisation,
their roles and
responsibilities has to be
defined and
communicated.
5.5.3 Internal
communication
Top management shall ensure
that appropriate communication
processes are established within
the organisation and that
communication takes place
regarding the effectiveness of
the quality management system.
Among the personnel
present in the organisation,
there should be a
communication process.

Within the organisation : In common it talks about :
1. Among the processes, the interactions has to be clear among the people.
2. Among the people available in the organisation should be clear about what their
organisation Quality policy is.
3. Among the people available in the organisation should be clear about what their
organisation Quality objectives are and their individual process objectives are.
4. Each one of the organisation member need to be communicated about their roles and
responsibilities.
5. Among the people there should be a proper communication process.



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Clause Title Content Context
4.1a General
requirements
The organisation shall determine
the process needed for the quality
management system and their
application throughout the
organisation.
This is relevant to implementation
of the QMS which need to be done
on the entire organisation.
5.5.2c Management
representative
Top management shall appoint a
member of the organisations
management who irrespective of
other responsibilities, shall have
responsibility and authority that
includes ensuring the promotion
of awareness of customer
requirements throughout the
organisation.
Though the word promotion looks
like communication, the MR
responsibility is to ensure that the
customer requirements are
implemented.
Hence MR should ensure that the
personnel involved in the
organisation are aware about the
importance of the customer
requirements and implement them.
6.2.2.4 Employee
motivation
and
empowerment
The organisation shall have a
process to motivate employees to
achieve quality objectives, to
make continual improvements,
and to create an environment to
promote innovation. The process
shall include the promotion of
quality and technological
awareness throughout the
whole organisation.
The personnel involved in the
organisation shall have awareness
to their quality objectives, to make
continual improvements, usage of
technology.
8.1.2 Knowledge of
basic
Statistical
concepts
Basic statistical concepts, such as
variation, control (stability),
process capability and over-
adjustment shall be understood
and utilized throughout the
organisation
The understanding and usage of
basic statistical concepts has to be
demonstrated across or the entire
organisation.

Throughout the organisation: In common it talks about awareness or understanding and
ensuring implementation of the requirements across the organisation.

Summary:

Within the organisation Throughout the organisation
Communication among the people, Clear
about their Roles and Responsibilities, Quality
Policy, Quality Objectives, etc.
Process of taking care of the above.
Evidence of documentation or availability of a
system.
Awareness, understanding and implementation
of the requirements Demonstration or ensuring
implementation of requirements in the entire
organisation processes.
Evidence of implementation.
Key words : Among the people and
Communication
Key words : Awareness or Understanding,
ensuring implementation and entire organisation.

V. Ramavallabhan Lead Auditor ISO 9001, ISO / TS 16949, AS 9100C, ISO 14001, OHSAS
18001 & ISO 50001, Process Auditor VDA 6.3 (VDA QMC) Management and Technical
Consultant, JVR Consultants, Chennai, India.
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Mobile : +91-9840261401, Email: ram@jvrconsultants.net, Website : www.jvrconsultants.net