Client installations

CommunicationsClients: Supported operating systems and scenarios:

Operating system: Req. Service Pack: Version: Supported:
Microsoft Windows 8 / 8.1 - 32 + 64 bit X
Microsoft Windows 7 SP1 32 + 64 bit X
Microsoft Windows Vista SP2 32 + 64 bit X
Microsoft Windows XP ** SP3 32 + 64 bit X
Microsoft Windows Sr!r 2"12 / 2"12 #2
as Microsoft $r%ina& Sr!r
- 64 bit X
Microsoft Windows Sr!r 2""8 #2
wit' (itri) Xn*++ 6." Sr!r
SP1 64 bit X
Microsoft Windows Sr!r 2""8 #2
wit' (itri) Xn*++ ,." Sr!r **
SP1 64 bit X
Microsoft Windows Sr!r 2""8 #2
as Microsoft $r%ina& Sr!r
SP1 64 bit X
Microsoft Windows Sr!r 2""8
as Microsoft $r%ina& Sr!r **
SP2 32 + 64 bit X
Microsoft Windows Sr!r 2""3
wit' (itri) Prsntation Sr!r V4., **
SP2 32 + 64 bit X
Microsoft Windows Sr!r 2""3
as Microsoft $r%ina& Sr!r **
SP2 32 + 64 bit X
Microsoft -ffic 36, wit' MS -ffic 2"13 - 32 + 64 bit X
Microsoft -ffic 2"13 - 32 + 64 bit X
Microsoft -ffic 2"1" SP2 32 + 64 bit X
Microsoft -ffic 2""7 SP3 32 bit X
Microsoft -ffic 2""3 ** SP3 32 bit X
-rac& .a!a /for %0Porta& + %0*ttndant1 23 1.6."431-b", 32 bit /+ 64 bit *1 X
*++& Mac -S X 23 1".7.3 /5ion1 64 bit %0Porta& on&0
* %0Porta&/%0*ttndant wit' 64 bit !rsion of -rac& .a!a s 'int in nots +&as.
** Prod6ct sti&& s6++ortd7 b6t no &on8r in dtai& tst.
New nstallations or manual update o! t"e CommunicationsClients on #icroso!t $indows:
9or a&& insta&&ation +rocd6rs &oca& *d%inistrator +ri!i&8s ar r:6ird.
-n Microsoft $r%ina& Sr!r n!iron%nt insta&& t' +ac;a8 wit' t' co%%and &in<
=c'an8 6sr /insta&&= 222 start and r6n st6+ to t' nd 222 =c'an8 6sr /)c6t=.
-n (itri) Xn*++ it is %andator0 to 6s t' fo&&owin8 s0nta) for t' a++&ication +at' in (itri)<
>(<?Windows?S0sW-W64?@a!aw.)2 -@ar =>Pat' to t' %0Porta&.@ar2=
9or %or dtai&s +&as !isit< 'tt+<//wi;i.6nif0.co%
-n a&& ot'r n!iron%nts< #6n t' A(o%%6nications(&ints.)B st6+ wit' dsird co%+onnts.
$' A%0Porta&B a++&ication is now +art of t' A(o%%6nications(&intsB insta&&ation +ac;a87 so t'is
c&int can b insta&&d wit' t' A(o%%6nications(&intsB st6+ a&so.
New nstallations or manual update o! myPortal on %pple #ac OS &:
*++& Mac -S X 23 1".7. 3 /5ion1 wit' insta&&d -rac& .a!a 1.6.) is rco%%ndd to 6s %0Porta&.
-n first start of t' %0Porta& a++&ication7 t' .a!a wi&& b down&oadd a6to%atica&&0 fro% t' intrnt
wit'in an *++& Mac -S X 6+dat7 if t' -rac& .a!a was not insta&&d bfor on t' s0st%.
#6n t' =%0Porta&.d%8= and fo&&ow t' st6+ instr6ctions to insta&& %0Porta&.
$o b ab& to 6s t' f6nctions of %0Porta&7 t' AScondar0B %o6s b6tton 'as to b acti!atd in t'
o+ratin8 s0st%s sttin8s in ordr to 6s cont)t %n6s.
$' on&0 s6++ortd a++&ication on *++& Mac -S X is =%0Porta& for Cs;to+= w'ic' inc&6ds 3
%odrn s;ins now7 t'at ar dsi8nd of o+ti%iDd 6s on *++& Mac -S X.
$' =%0*ttndant= as +art of =%0Porta&= is not s6++ortd on *++& Mac -S X.
*6toE+dat for %0Porta& on *++& Mac -S X is not s6++ortd. 9or a++&ication 6+dat 6s &atst
=%0Porta&.d%8= fro% t' s0st%.
Notes:
$' *6toE+dat f6nctiona&it0 is i%+&%ntd as a Windows Sr!ic7 so t' 6sr its&f wi&& not nd
&oca& *d%inistrator +ri!i&8s aftr first insta&&ation.
$std wit' dfa6&t acti! Esr *cco6nt (ontro& /E*(1 in Microsoft Windows 8.17 87 77 Vista and
Microsoft Windows Sr!r 2"12 #27 2"127 2""8 #2 and 2""8.
Fn t' Microsoft Windows Sr!r 2"12 /#21 / 2""8 /#21 / 2""3 /#21 o+ratin8 s0st%s t' sttin8 for
t' ACata G)c6tion Pr!ntionB /CGP1 %6st b t6rnd off or a&& c&int )c6tab& fi&s 'a! to b
addd to t' ACata G)c6tion Pr!ntionB )c+tion &ist %an6a&&0.
$' (o%%6nications(&ints st6+ can b insta&&d and 6ninsta&&d wit' co%%and &in +ara%trs.
$'s +ara%trs can a&so b 6sd for dia8nostic or s6++ort cass. 9or %or dtai&s abo6t t'is
f6nction7 +&as 'a! a &oo; into t' ad%inistrator doc6%ntation.
$' 6sa8 of %0*8nt on Microsoft $r%ina& Sr!r or (itri) Xn*++ n!iron%nt r:6irs a
+ro@ct-s+cific r&as.
9a)Printr on Microsoft Windows XP 64 bit or Microsoft Windows Sr!r 2""3 64 bit< C6 to a
dfa6&t s0st% n!iron%nt !ariab&s sttin8 +rob&% on Microsoft Windows XP 64 bit and Microsoft
Windows Sr!r 2""3 64 bit o+ratin8 s0st%s on insta&&ation of 9a)Printr an i%+ortant &ibrar0 fi& is
%o!d to a wron8 Windows s0st% fo&dr +r!ntin8 t'at 9a)Printr can b startd. $o fi) t'is7 t'
=rd%onnt.d&&= 'as to b co+id fro% =s0sW-W64= fo&dr to =s0st%32= fo&dr.
$' (o%%6nications(&ints r:6ir a Microsoft .Ht 9ra%wor; 3., insta&&ation in Microsoft
Windows. Fn Microsoft -6t&oo;/Microsoft -ffic7 t' .HG$ 9ra%wor; 6sa8 %6st b acti!atd. Ff
t' Microsoft .Ht 9ra%wor; was insta&&d aftr t' Microsoft -6t&oo;/Microsoft -ffic insta&&ation7
t' %an6a& acti!ation of .HG$ s6++ort wit'in Microsoft -6t&oo;/Microsoft -ffic is ndd. 9or
%0Porta& for -6t&oo; 6sd in Microsoft -6t&oo; 2"13/2"1"7 t' Microsoft .Ht 4." 9ra%wor; is
r:6ird.
Fn cas t' %0Porta&/%0*ttndant f6nction AF%+ort -6t&oo; (ontacts on Start6+B is 6sd to i%+ort
t' -6t&oo; contacts of Microsoft -6t&oo; 2"13 in 64 bit !rsion7 t'n t' 64 bit !rsion of -rac&
.a!a is ndd. Ica6s of t' 'i8'r 6sa8 of #*M of .a!a in 64 bit7 %0Porta&/%0*ttndant
instancs wi&& 6s %or %%or0 on s6c' scnarios. Ff t' o+tion is not 6sd7 t' 32 bit !rsion of .a!a
can b 6sd as in +r!io6s !rsions.
%0Porta& for Cs;to+ 6sd on *++& Mac -S X r:6irs for Adia& !ia c&i+boardB and Afa!orits 'id to
&ft or ri8'tB f6nctiona&it0 t' st o+tion AGnab& accss for assisti! d!icsB in t' AS0st%
PrfrncsA in AEni!rsa& *ccssB /23 Mac -S X 1".7.31 / A*ccssibi&it0B /23 Mac -S X 1".8.)1.
S6++ort of E( S6it c&ints on Microsoft -ffic 2""37 Microsoft Windows XP and Microsoft
Windows Sr!r 2""3 wi&& nd s0nc'rono6s&0 to t' sto+ of t' +rod6ct s6++ort fro% Microsoft.
*&& 6sd na%s and r8istrd trad%ar;s ar t' +ro+rt0 of t'ir rs+cti! ownrs.