CHEVRON ARGENTINA OFFICE

ARGENTINA BUENOS AIRES

OUTLINE OF SERVICES FOR VISITORS



Travel Arrangements:

All visitors must inform the corresponding Department Managers Assistant of their travel plans so that
airport meet and greet services and transportation to and from the hotel are arranged. We also
recommend that hotel reservations be made by our offices in order to benefit from corporate rates. Please read
the enclosed security instructions as crime is high in Buenos Aires and several business travelers have
been assaulted while walking in the city.
Hotel Information:

Hotel
FOUR SEASONS
HOTEL

Address
Posadas 1086/88, Recoleta,
Buenos Aires

Macacha Gemes 351,
Puerto Madero.

Telephone
(0054-911) 4321-1200

Fax
(0054-911) 4321-1201
(0054-11) 4891- 0001
(0054-11) 4318-3008
(0054-11) 4318-9000
(0054-11) 4311-5757
HILTON HOTEL
MARRIOT
SHERATON
LIBERTADOR
HOLIDAY
EXPRESS
(0054-11) 4891- 0000
(0054-11) 4318-3000
Florida 1005, Bs As
San Martin 1225, Buenos (0054-11) 4318-9000
Aires
INN Av. Leandro N. Alem
770, (0054-11) 4311-5200
Puerto Madero.
Revised 6/19/2013.
For comments or changes, please contact Cecilia Mocoroa at 4320 7400 Ext. 6582
1



Tourist status:

All citizens do require a visa (U$S 140.-) to enter Argentina that will be usefull for 10 years. Visitors are
provided with a tourist card application on the plane. Citizens of other countries should confirm visa
requirements for Argentina with their travel agent. You will be required in all cases to have a return ticket.


Resident Visas:

Argentine Resident Visas are processed by the Human Resources department. Personnel assigned to work
in Argentina should contact the Human Resources Assistant (Cecilia Mocoroa: mzcy@chevron.com ,
CTN: 320-7400 ext. 6582) prior to their arrival.
Remise Service: Universal Remises (+54 11) 4105-5555
Remises service is a private cars transportation company. It works only previous reservation. Chevron
recommends Remises Universal as the only authorized Remises Company.

Security:

The Company will provide 24-hour bilingual Emergency Response Service through our Security Contact.
In case of an emergency, please call Lucas De la Rosa.





In Buenos Aires, Argentina, dial 15 4870-1166
In other provinces of Argentina, dial 011 15 4870-1166
From other countries, dial (0054 911) 4870-1166
Security Contacts:

NAME POSITION OFFICE PHONE CELLULAR
PHONE
E-MAIL ID
Lucas De la Rosa
Control Center Chevron 24 hs
CA Security Advisor
Bilingual Operators
CTN 320 6522
CTN 320 6127
Cel:4045-4808
15 48701166
(011) 43207400
EXT 6127/6001
(0054-911)
154045-4808
ldwk@chevron.com
ceconargentina@chevr
on.com

Money/ Banking/ Credit Cards:

Currency in Argentina is the Peso, with a floating dollar quotation. Travelers can buy Pesos at the Ezeiza
Airport or hotel in a rate of around $ 5, 29 to 1 U$S. It is advisable to change foreign currency at the
hotel or at an authorized exchange bureau. Street transactions are strongly discouraged.

An ATM is also available on the 5th floor of the offices.
Revised 1/20/2014.
For comments or changes, please contact Cecilia Mocoroa at 4320 7400 Ext. 6582
2


Office Address:
Buenos Aires:

Chevron Argentina SRL
Tte. Gral. Pern 925 Piso 4to.
(1038) Ciudad Autnoma de Buenos Aires
Argentina
Telephone:(0054-911) 4320 7400Fax:

(0054-911) 4326 8671
Office Protocol:

Regular working hours are from Monday to Friday from 8:00 a.m. to 6:00 p.m. Access to the offices is
restricted on weekends and national holidays. Should you require access outside regular hours, please
contact our General Services Coordinator, Gabriela Galvan, e-mail GGAL or CTN 320 7400 Int. 6581 to
obtain the necessary authorization letter.

Dress code is business casual.

Medical and Dental Services:

Chevron has a medical retainer agreement with Dr. Jose Fernandez, a local physician, to provide medical
advice, including referrals and, if required, facilitate admission and care into hospitals and clinics in
emergency situations. Dr. Fernandez speaks some English but you might want to request someone from
the office or the hotel to assist you with the communication. Dr. Fernandez will not charge for his
services. His contact information is as follows:

Dr. Jose Fernandez
Cell phone: (0054 911) 50587716

Please keep in mind that your home country insurance card will not be accepted in clinics and hospitals in
Argentina. You will need to pay for the services and request reimbursement from your home country
insurance, if applicable.

Longer term visitors may be provided with a temporary local health risk coverage, contracted by Chevron
Argentina with DOCTHOS (Grupo Salud). You may require these services from Matas Vidal (4320 7400
Ext. 6408). You will be provided with a Docthos ID card that will allow you to have access to medical
and dental visits and treatments. If you need assistance in choosing a health care center, Docthos has a 24-
hour 0-800 -222-1402 service, with English language assistance.

Cellular Phone:
Employees assigned to work in Buenos Aires will be provided upon arrival with a cellular phone for
emergency purposes. The corresponding Department Managers assistant will make arrangements.

The area code for Buenos Aires is 011, for Neuqun 0299.

Extra Tips:

Climate: Summer season: November-March. Buenos Aires temperature differ in winter and
summer. In summer, there are warm days in the 80s and cooler evenings. It rains periodically,
usually between October and May.
3 Revised 1/20/2014.
For comments or changes, please contact Cecilia Mocoroa at 4320 7400 Ext. 6582


Electricity: The electric system is based on a 220-volt, 60-cycle system. Plugs and outlets are not the
same as those in the U.S or Venezuela. If you need to adapt your electronic equipment, please ask at
the hotel or in the office call Martn Midolo(e-mail MIDL@chevron.com or CTN 320 6256. (Also
please read the Helpful Hints for BA visitors attached file)
Airport Reciprocity Fee: The National Immigration Agency (Direccin Nacional de Migraciones)
has added a new form of payment of the reciprocity rate (visitor visa rate for Americans of
USD$160), through the Provincia Payment System. Until now, this fee was paid upon arrival at the
airport (either Aeroparque or Ezeiza). Effective October 31, 2012 for arrivals to Aeroparque and
effective December 28, 2012 for arrivals to Ezeiza International airport, all U.S. tourist or business
visitors must pay the reciprocity rates (USD$160 for Americans) with their credit card through the on-
line system. After these dates, cash payments will NOT be accepted at the airports.
How to pay the reciprocity fee on-line:
1) Enter the web site www.migraciones.gov.ar or www.provinciapagos.com.ar of Provincia
Pagos and log on start the process.
2) Complete the form with the corresponding personal and credit card information.
3) Print the payment receipt.
4) On arrival in Argentina, this printed receipt must be presented at Immigration Control. The
receipt will be scanned by the Immigration officials, the information will be checked, and the
travelers entry to the country registered.






Airport Tax: If the airport tax is not included in the ticket, passengers must pay it directly when
leaving the country. The cost is US$ 18 and can be paid in either Pesos or U.S. dollars.
SECURITY Below are crime concerns in Buenos Aires/ Argentina and important anti-crime tips:

Remember that airports are high crime areas in Latin America. Keep all your bags under your personal control at
all times until checked in or stored in a vehicle for transportation. Do not store money, valuables and
passport/ticket in carry-on bags. These items should be on your person when traveling. Carry a copy of your
passport, as it will be much easier to replace at your embassy if you lose it.


Personal property snatched in the street is very common around the office and shopping areas. (bags,
wallets, jewelry, phones, etc).
Pick pocketing and distract and pick crimes are common on the street. Once criminal
may spill something on you while another picks your pocket.
Dont allow yourself to be distracted by strangers seeking to call your attention; it is preferable to
avoid contact as the situation can lead to assault you; maintain your 1-meter personal security zone do not let
strangers inside your personal security zone. If a stranger persists, enter a store and call the CECON.
When using an ATM make sure the door closes properly there are no suspicious equipment attached, and in
case of doubt look for another ATM. Avoid ATMs that are in open areas on the street; do not use ATMs after
dark.








Revised 1/20/2014.
For comments or changes, please contact Cecilia Mocoroa at 4320 7400 Ext. 6582
4
Buenos Aires is known as a high crime city, precautions are necessary. Recently, there has been an
upsurge in serious street crime such as muggings and snatch and grab crimes. Resistance can lead to
violent retaliation by the criminals causing injury or death. Visitors should follow security best practices
and consult with the Security Department for additional information when going out shopping /sightseeing.



Keep your money in a different place from your credit cards. It is useful to divide your money keeping
about $20.00 in a pocket. dont count money where other people can see you; do not use ATMs where
there are a lot of people hanging around.

If you will be leaving the group and going off on your own let security know so they can provide
advice or support as required. Always carry your cell phone charged.
If you want to travel to another area of the city request a company approved hired car or taxi service at your
Hotel or the office. Once you are inside the car, make sure the doors are properly locked with the safety
catch. Never hail a cab on the street.
Precautions should be taken with computers, which are particularly attractive to criminals who snatch and run
when your guard is down, In hotels, airports, restaurants, or when getting into or out of cars keep hold of the
computer strap. Do not walk on the street with your computer.
If you are doing shopping using a Credit Card or Debit Card with a PIN number, make sure you are
not being watched or overheard.

Avoid wearing jewelry or costly accessories, unless absolutely necessary. Expensive rings and watches make
you a target. Rolex watches should NOT be worn in Argentina- it will be stolen. Do not take more cash than
necessary; keep valuables locked up in your hotel room safe.
.
If you are assaulted or robbed DO NOT RESIST. Consider crimianls armed and dangerous. Your life and your
health are worth so much more than a car, a watch or a wallet; If assaulted remain calm and provide what the
criminal is asking for. Make no sudden moves and do not try to pursue the criminal.

















Revised 1/20/2014.
For comments or changes, please contact Cecilia Mocoroa at 4320 7400 Ext. 6582
5
Security Recommendations:

1. Keep a high security alert level, be on the lookout for suspicious behaviors and apply security best
practices.
2. If you identify a suspicious situation avoid it by moving away from the person or changing your
route or plans. Never move toward a possible risk.
3. Avoid carrying a purse, brief case or backpack but if you must carry the item on the side of you away
from the street. If possible carry you purses with shoulder straps placed across your body and if possible,
under your coat. When carrying a wallet, we suggest using your front pockets.
4. Keep valuables locked up in the hotel safe when you do not need them. Use all security locks on your
hotel room door and do not open door to unsolicited personnel.
5. Never carry more credit cards or money than you absolutely need. .Carry a photocopy of your passport
when going out on the street.
6. If anyone spills something on you, or warns you about a spill while walking on the street, keep
going and DO NOT STOP. DO NOT LET THEM TOUCH your clothing. Go into a store and call security.
Recommendations for Car Travel. :
1. Always wear a seat belt.
2. Make sure the driver locks the doors with the security catches and keeps the car windows closed.
3. Do not hesitate to control the driver; if you feel he/she is driving too fast or carelessly, tell them so. If
the driver refuses to drive more slowly or carefully, or if you have any other problem with the driver or
with the car assigned to you, contact Lucas De la Rosa (cel. 1548701166).
4. If at any time you feel your driver is under the influence of alcohol or is not in condition to be driving,
do not hesitate to contact Lucas De la Rosa (cel. 1548701166).
5. If the car you are driving in breaks down or is involved in an accident, call Lucas De la Rosa (cell.
1548701166) or the CECON.




Revised 1/20/2014.
For comments or changes, please contact Cecilia Mocoroa at 4320 7400 Ext. 6582
6
Emergencies:

In the event of any emergency, try to keep calm and consider the steps that should be
taken:
1. Move to a safe place.
2. Call the CECON or the other emergency numbers to request support.
3. Secure your valuables.
4. Desscribe your problem clearly, statingyour exact location and the kind of incident involved. From that
point follow instructions until help arrives.
5. Avoid receiving help from strangers unless they are uniformed authorities.
HAVE A PLEASANT AND SAFE TRIP TO BUENOS AIRES!