Professional Documents
Culture Documents
Leading:
• Leadership styles
○ Nice guy
○ Loser, picky
○ Compromiser, focuses on authorities
○ Task master or
○ Ideal manager
• Question #4.1
○ As a director of production, what to do to manage
deliveries?
○ Answer:
• Functions of leadership:
○ Deciding
○ Communicating
○ Motivating
○ Selecting and developing people
• Types of decision:
○ Spontaneous decisions
○ Reasoned decisions
Evaluate alternatives
Use full mental resources
Creative problem solving
Consistently think
Minimize error
• Question #4.3
○ Divide into criteria
Physical appearance
Intellect
Adaptability
Future earning
Perceived homemaking
Social ability
Physical appearance 9 X X X
Intellect 5 X X X
Adaptability 9 X X X
Future earning 10 X X X
Perceived homemaking 8 X X X
Social ability 10 X X X
• DM by gut instinct
○ Spontaneous decision
○ Brain activities
• DM in teams
○ Group dynamic
○ Conflict
• How to communicate
○ Asking
Open ended questions
High quality of question
○ Telling
Keep people informed
Judge what to tell and when
○ Listening
Most important
Maintain eye contact
Homework# 10 10/7/2009
Exercise self-discipline
○ Understanding
Hear by head, feel by heart
Be sincere with facial impressions, body language
• Motivating
○ To apply an exciting force to drive the individual to act
○ How to motivate
Inspire
Encourage
Impel
○ Self motivation is the first step
• Selection
○ Has to have the right skills
• Developing
○ Purpose: to improve employees
○ Knowledge
○ Attitude
○ Skills
• How to develop:
○ Set personal example
○ Coach on job
○ Job rotation
○ Courses and seminars
○ Team assignments
• (Oct 21). Group formal presentations (7-8 mins with 1-2 mins for
Q/A) and report (12-15 pages). Your presentations will be video
taped, so please be well prepared.