Professional Documents
Culture Documents
Place
Welcome
to Mates
Place
Contents:
1.
2.
3.
4.
5.
6.
Mission Statement
Agency Description
Organization Chart
Analysis of Management structure
Service Description
Recruitment
a. Advertisement
b. Selection for interview
c. Process for notifying un/successful candidates
7. Manager Position Description
a. Key Selection Criteria
b. Interview questions
c. Roles and responsibilities
8. Worker Position Description
a. Key Selection Criteria
b. Interview questions
9. Induction policy and process
10.Support and Supervision
11.OH&S
12.Budget
a. Staffing Resources
b. Service Delivery
c. On Costs
d. Cost Effectiveness
13.Professional Development Plan
a. Manager
b. Worker
14.Authorship
15.Conclusions
1. Mission Statement
Our mission is to provide support for individuals to reach their goals and to
participate in their communities. We focus on the individuals unique abilities and
enhance their capacity for leadership of and involvement in their community.
2. Agency Description
Mates Place provides services to assist adults with intellectual disabilities who live in
the Northern and Western regions of Melbourne.
We are located within the Darabin Municipality in Victoria, and provide support for
up to 50 individuals each day.
We offer a Lifestyle Program Adult Training Support Service (ATSS) for adults with
Intellectual Disabilities that is tailored to the individuals needs.
Our service has recently established and created a sensory garden, caf and fruit
and vegetable garden. The gardens and caf were the result of a consultative
process with people with a disability and staff at Mates Place.
The staff at Mates Place are dedicated to ensure that each individual in Mates Place
is valued, respected, and given the opportunity to achieve personal fulfillment.
Intake and Response
Mates Place has an intake worker who can assist with any queries regarding the
range of our disability programs. If you would like to enquire about any of these
programs call us on 1300 242424 and ask for the disability intake worker.
Short Term Case Management
Disability case management aims to assist people with disabilities to become more
independent and to improve their quality of life. Case managers establish a positive
relationship with the person and their support network and assist the person to
identify, link with and organise the supports they need to deal with issues and
achieve their goals.
Case management involves focusing on an individuals identified needs through a
person-directed planning process. Supports accessed through case management
will be tailored to the needs of the individual.
Case Management is available for people who have an intellectual disability and are
eligible for services.
Support and Choice/Client Council
Mates Place has a Client Council that is made up of people with a disability and their
families are encouraged to be in the drivers seat when planning for services and
support, helping them to take a leading role in the services they want at Mates
Place.
3. Organization Chart
Members
Client
Council
Board of
Directors
CEO
Executive Manager
Lifestyle Unit
Program Team
Leader Client
Enterprises
Executive Manager
Corporate Services
Disability Day
Service Instructors
IT
from the Sunday Market. Hospitality experience is gained from clients assisting
other staff in the cafes kitchen and serving coffee and snacks to the cafes patrons.
Some of our more devoted clients have obtained certificates in horticulture and food
handling as a result of their work in the garden and cafe.
Health & Fitness
A qualified fitness instructor develops and individual exercise program. This can
include our popular Tai Chi classes, walking, and yoga and for clients who like to be
more energetic, netball, basketball, ping pong and cricket teams can be accessed.
Getting together
Clients meet once a week to engage and participate in group discussion on topics
such as relationships, social skills, disabilities, rights and responsibilities, stress
management, etc.
Computer skills
Clients have use of the pool of computers on site and are taught skills in wordprocessing, emailing and internet use.
Penfriends
When computer skills are developed by clients contact other members of Mates
Place via email and chat with a network of contacts can be set up and organised.
We have a list of interstate contacts who clients can contact. This has been
extremely successful for clients to interact and develop friendships internally and
outside of our organisation as well as building on social skills.
Art
We have members from Project Australia come to Mates Place to encourage an
outlet for clients who like to be creative. Project Australia is an established art
organisation in Northcote which has been established for 21 years. The specialised
art teachers have the expertise to bring out the artistic talents of many clients.
Some of the art is sold or rented to the public and businesses through Project
Australia with proceeds going to our clients.
6. Recruitment
a. Advertisement
Disability Day Service Instructors support people with a disability, enabling
them to reach their goals through acquiring new skills and participating in their
community. Instructors see the skills and capacities of clients as unique and
work to foster that uniqueness into involvement with and leadership in the
community.
We currently have casual, full-time and part-time positions available with our
Mates Place Day Service and Client Enterprises Programs.
If you are motivated and enjoy challenging work in a team environment and
have:
Position Title:
Accountability;
To ensure that the Unit its contractual obligations, in accord with the
organisations policies, Mission and Vision.
Key Responsibilities;
To ensure that Mates Place is operating in accord with the requirements of its
funding contract, the Disability Act 2006 and the State Disability Plan.
To take a leading role, in liaison with the Executive Team, in the future
planning and development of the unit.
To develop and implement the units strategic direction in line with the
organizations Operational and Strategic Plans.
To provide current information to the CEO on all functional aspects of the unit.
Job Specification;
Staff;
To manage all staff within the corporate services area in the performance of
their duties.
Client;
To ensure the organizations of public events that highlights the abilities of our
clients.
Finances;
To ensure sound financial management of the Mates Place. This will entail:
In conjunction with the CEO/ Executive Team, to prepare AGM reports and
meeting.
Professional Development;
To keep abreast of all relevant legislation, trends and intelligence in both the
human services and education environments and maintain an up to date knowledge
and understanding of disability issues.
Accountable To:
Manager
Report To:
Hours:
Team Leader
Part Time 40 hours per fortnight
Position Objectives:
Participate in organizational special functions ie. Christmas celebrations
and variety show.
(values)
Day One
New staff is briefed by supervisor on the following information:
Advise where first aid kits and evacuation areas are and show emergency
procedures
Afternoon tea to meet and greet with staff and clients to be held in Chatty
Caf
Day Two
New staff to shadow shift with supervising staff member
The following is to be over a 2 week period and staff member to have supervision at
end of 2nd week to review
Advise where Mates Place policies and procedures & OH & S guidelines are
kept. Attend to HR Forms for payroll. Eg. Tax file Form, Superannuation
forms, etc
Ensure that the new staff member has a safety induction with the relevant
Safety Officer.
Make an appointment to meet with the staff member for 3 monthly probation
review meeting.
After 3 Months
Supervision Agreement
Supervision Agreement
Section One:
Name of Supervisor:
Date:
Signature:_____________________
Section Two:
Our roles and responsibilities are outlined in the Mates Place supervision
guidelines:
a.
b.
c.
Section Three
Supervision arrangement:
Frequencey:
Duration:
Location:
Section Four
Expectations:
(Agreement to be obtained on matters that can wait for scheduled
supervision and matters that supervisors need to be advised on immediately,
that is, through unscheduled supervision).
Supervisors expectations:
Workers expectations:
Section Five
Yes
No
Yes
No
No
o
o
o
o
11.OH&S
Mates Place embraces the OHS principles reflected in the DHS, Worksafe,
Annecto and VCOSS CSIF funded disability support focused OHS guide: Catching
the Wave found at http://www.ohsnetwork.org.au/wave/overview/index.html
Our policy and procedures are developed by a OHS committee that looks to that
resource and the Worksafe publication:
http://www.ohsnetwork.org.au/wave/pdfs/vwa_workingsafely_commserv.pdf as
its guiding document and seeks via representitives and the peak body to have
input into the CSIF funded VCOSS study.
12.Budget
a.
b.
c.
d.
Staffing Resources
On Costs
Service Delivery
Cost Effectiveness
The budget of Mates Place is substantial, and commensurate with the scale of
the service.
Staffing
Staffing is a significant component of our budget:
Advertising - Staff
Employees entitlements
Staff Training
Staff Amenities
Salaries and wages
Sessional wages
Superannuation Contribution
Travelling Expenses
Supported Employee Wages
Work Cover Expenses
Work Cover Medical Cost
Prior Year Salaries and Wages Expenses
TOTAL:
6,397
252,167
14,275
35,819
2,447,230
162,296
231,222
197,848
77,698
67,878
1,791
41,673
3,453,132
3,453,132
Salary on-costs
The following percentage components are used to calculate total salary on-costs for a range of
appointment types.
Casual staff
Superannuation
9%
Payroll Tax
4.75%
WorkCover
0.6%
Total
14.35%
9%
Payroll Tax
4.75%
1%
WorkCover
0.6%
Recreation Leave
11.7%
Total
27.05%
Service delivery
Service delivery constitutes the second largest component of expense:
Cleaning
Consultancy
Depreciation
Events management
Fire/Security
House Keeping
Insurance
Legal costs
Light and Power
Motor vehicle expenses
Printing, postage and stationery
Rent
Repairs and maintenance
Staff Amenities
Telephone
TOTAL:
42,902
88,437
206,406
8,489
20,782
54,304
18,803
390
25,972
98,371
23,174
28,000
70,308
35,819
28,288
750,445
Cost Effectiveness:
From a budget of almost 4.4 million dollars, our salaries and on costs make up approximately 75 percent of
our total expenditure. We fund a substantial amount other costs via client led enterprises, which bring in
around half a million dollars per year.
We believe that despite our large budget we are one of the most cost effective services of our kind in the
country, and our best practice models are now being exported interstate and even overseas.
2008
543,959
11,174
3,453,132
26,709
191,433
95,459
1,909
(27,342)
4,323,775
519,197
126,293
3,320,729
10,000
111,641
80,562
1,864
Accounting/Audit fees
Advertising - Staff
Bank charges
Cleaning
Consultancy
Depreciation
Donations
Doubtful debts
Events management
Employees entitlements
Employee Reimbursement
FBT Expenses
Fire/Security
House Keeping
Insurance
Legal costs
Light and Power
Motor vehicle expenses
Printing, postage and stationery
Rates and taxes
Rent
Repairs and maintenance
Staff Training
Expenses carried forward
Staff Amenities
Salaries and wages
Sessional wages
Superannuation Contribution
Telephone
Travelling Expenses
Supported Employee Wages
Work Cover Expenses
Work Cover Salary Costs
Work Cover Medical Cost
Prior Year Salaries and Wages Expenses
Total Expenses
12,710
6,397
1,138
42,902
88,437
206,406
8,797
15,772
4,270
1,657
43,454
68,048
199,154
150
6,988
6,596
20,824
(12,022)
(63,790)
Income
4,142,944
Less: Expenses
8,489
252,167
(10,201)
3,258
20,782
54,304
18,803
390
25,972
98,371
23,174
6,863
28,000
70,308
14,275
1,084,028
35,819
2,447,230
162,296
231,222
28,288
197,848
77,698
67,878
(879)
1,791
41,673
4,387,565
20,657
45,375
23,799
473
26,070
80,749
33,925
5,800
14,000
66,198
21,883
798,290
41,395
2,469,922
253,370
217,253
27,265
173,808
64,190
92,381
(19,121)
2,418
4,134,141
8,803
Cost $600
Person responsible
for supervision and
support
Incumbent OHS Rep
Task
Completion
date
12 months
6 months
3 months
Person responsible
for sourcing training
Program Team
Leader
Within 6
months
Task
Completion
date
Person responsible
for supervision and
support
Program Team
Leader
6 mnths
3 mnths
Person responsible
for sourcing training
12 mnths
Leadership training
Admin
Cost $ 300
Task
Completion
date
Person responsible
for supervision and
support
Program Team
Leader
6 mnths
3 mnths
Person responsible
for sourcing training
12 mnths
Admin
Cost $ 300
Cost $600
Person responsible
for supervision and
support
CEO
Task
Completion
date
12 months
6 months
3 months
Person responsible
for sourcing training
CEO
Within 6
months
Task
Completion
date
Person responsible
for supervision and
support
6 mnths
CEO
3 mnths
Person responsible
for sourcing training
12 mnths
DHS Training
CEO
Cost $ 300
Task
Completion
date
Person responsible
for supervision and
support
6 mnths
Ongoing
CEO
3 mnths
Person responsible
for sourcing training
Ongoing
Toastmasters membership
PR training
CEO
Cost $1000
14.Conclusions
Mates Place is a place where friends can come and work towards greater
community involvement and the realization of each of our unique sets of
skills, capabilities and aspirations. Mates Place endeavors to facilitate this by
providing practitioners who respect Social Justice, believe in partnership and
collaboration and aspire to a world where disability is not a barrier to
community participation, employment and leadership.
15.Authorship
This report was prepared by the report writing committee of Mates Place,
comprising Tracy Laffan, Leanne Aston, Kelly Trainor and Joseph Zizys.