CCM Main Assignment

National University of Ireland, Dublin

Bachelor of Science ( Logistics )
Intake 44
Module name

Cross Cultural Management

Module Code

BMGT2004S

Lecturer

Dr. Claudine Kearney

Assignment type

Assignment 2

Student Name

Student No:

Student Name

Student No:

Student Name

Student No:

Student Name

Student No:

Student Name

Student No:

Student Name

Student No:

Word Count

Max 2000

Submission Date

28 Mar 2014

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Abstract
overview of the project (no more than 150 words not include in words count)

The main goal of the paper was to know a Hong Kong Manager from one of the Hong Kong
MNC company posted to Singapore for 2 years short term global assignments encounter on cross
culture problem, challenges and job opportunities from family and co-workers. One part of the
objective was to examine the solutions to overcome the cross cultural problem on new
environment, cuisine and working globally.

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Table of Contents:
Page

1. Introduction
2. First section:
3. Second section
4. Third section:
5. Recommendations
6. Conclusion
7. Bibliography
8. Appendices
a. Transcript of the interview
b. Detailed log of your team work process
c. Individual Reflective reports

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Introduction
About 100 words Est by Kelly
tells the reader what the project report is about, the project aims and outlines the process to
achieve the aims

First section: short presentation of your interviewee

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About 100 words Est by Kelly
For the first section of your written report, briefly describe the interviewee (e.g., age, sex, countries where
s/he worked and lived in, educational and professional background). If a person wishes to remain
anonymous, you may use his/her first name or initials in the report; however, you should be ready to
submit full name, for verification purposes, if required. Describe the persons present job and organization
and the job and organization they had when working in the foreign country.

About her
Describe the persons present job and organization and the job and organization they had when working in
the foreign country.

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Second section
about 1,200 words Recommend by Lecturer

In the second section of the report analyze the experience of your interviewee. Review what you heard
from the interview and assess it in light of what you learned in the module. Which aspects substantiate or
relate to some of the studies covered in lectures? Are there any issues you learned about that contradict or
are not covered by the models and studies addressed in lectures and in the readings? Are there models or
cultural dimensions that you found especially useful to make sense of challenges or opportunities faced
by your interviewee? Use short extracts of the interview to support your analysis or make clear reference
to which section of the interview transcripts you are referring to.

this sets out how the project was completed, explains key concepts, presents theory / practice on the topic
(as pertinent), interview discussion and application to theory. While much of the section will be
descriptive, it is important that the group engages in some analysis and reports on this link theory to the
practical interview. There will be a number of headings / sub headings in this section depending on the
description and analysis undertaken.

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Third section:
about 300 words recommend by lecturer
Groups reflective comments on a surprising element of the interviews or reflection on the group-work
process.
In the third section of the report, present your groups short reflection on some of the content of the
interviews. For example, if your group found some answers surprising, state it briefly and tell us what
surprised you. Alternatively, the group can present a reflection linked to the group-work process for this
assignment.

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Recommendations

About 100 words Est by Kelly

based on your research what do you recommend to future candidates to expatriation, or to companies
dealing with expatriation?

Conclusion

About 200 words Est by Kelly

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this will consist of a short paragraph which summarizes the discoveries and learning from the project
completion what new insights emerged from doing the project.

Bibliography
reference all sources from journals, websites, books et cetera.

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ii. Assignment 2 - Group Project: Expatriate Interview
The assignment requires your team to: a) Undertake ONE interview with a person with experience with
expatriation; b) Analyze the content of the interview using the knowledge you gained from this
module; and c) Write a report of your analysis, including the transcript of the interview in an
appendix.

Background:
As part of the emphasis on teamwork in the UCD management program, this main assignment is
organized as a group project. The local Programme Manager (Kaplan) will assign you to a group of six
students several weeks before class commences. Ultimately, it is your responsibility, as a student, to
ensure that you are assigned to a group and to notify your programme coordinators in Singapore if you
were not. You must know to which group you have been assigned before you come to the first class. You
must be in a group with members of your allocated class only. All questions, queries or potential problems
related to the teams and team work dynamics are to be addressed with your local (Kaplan) Programme
Manager.
Assignment:
Your task is to undertake ONE interview with an organization member (profit/non-profit; private/public
are all acceptable organizations) who have worked or are currently working overseas. Their nationality is
not important, but it is important that they have lived and worked for a period of at least six months in a
country other than their own. This also includes foreign nationals who are currently working in
Singapore. The purpose of the assignment is to provide you with personal exposure to expatriate issues
and, more broadly, to the issues facing people who work and live in a culture different than the one they
grew in. In preparing the interview and the report, pay attention to the following points:

Identify ONE expatriates you would like to interview.

Decide on a general direction and time needed (a reasonable length would be an hour long;
you may go longer if they have the time).

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Establish contact and gain permission for interview. Expect most interviews to be face-toface. In exceptional cases, I will consider allowing interview in other formats.

List the topics that you would want to address. I recommend you read closely chapters 9 and
11 of your textbook before you finalize your topic list.

Compose questions to address each of the topics you have chosen. Structure a general
interview plan (e.g., the order of questions) before commencing the interviews and use it
consistently in both interviews. At the interview: you may ask your interviewee permission to
be recordedthat will help you be more relaxed and natural during the conversation.
Alternatively, assign some of the team members to take notes, while one main person at the
time conducts the interviewyou may want to change roles during the interview.

Report:
For the first section of your written report, briefly describe the interviewee (e.g., age, sex, countries where
s/he worked and lived in, educational and professional background). If a person wishes to remain
anonymous, you may use his/her first name or initials in the report; however, you should be ready to
submit full name, for verification purposes, if required. Describe the persons present job and organization
and the job and organization they had when working in the foreign country.
In the second section of the report analyze the experience of your interviewee. Review what you heard
from the interview and assess it in light of what you learned in the module. Which aspects substantiate or
relate to some of the studies covered in lectures? Are there any issues you learned about that contradict or
are not covered by the models and studies addressed in lectures and in the readings? Are there models or
cultural dimensions that you found especially useful to make sense of challenges or opportunities faced
by your interviewee? Use short extracts of the interview to support your analysis or make clear reference
to which section of the interview transcripts you are referring to.
In the third section of the report, present your groups short reflection on some of the content of the
interviews. For example, if your group found some answers surprising, state it briefly and tell us what
surprised you. Alternatively, the group can present a reflection linked to the group-work process for this
assignment.

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The appendices include the transcript of the interview, the log of your team work process and individual
reflective papers as detailed below:

Transcript of the interview you conducted. List the questions you asked followed by a quoted
answer from the interviewee. You may include your comments or explanations too, if you
feel they contribute to understanding the dynamics and content of the interview (for example:
the interviewee sighted at that question and had a hard time answering or, the phone rang and
we had to stop at this point, thats why she did not finished her answer, etc.)

Log of the team work process. All members must equally participate in their group project.
Your final submission must include a detailed log of all your team meetings, detailing the
roles of each of the team members in each of the meetings, as well as a breakdown of
responsibilities for the final report, this must be signed by all members of the group.

Each student must submit a 500 word Group Reflective Report on their experience of
working with their group. This is an important learning part of this project. There is no
marks allocated for this Report but any student who fails to submit this Report will be
deducted 5%. This report must be included by each individual student with their student
number and name in the appendices.

The submitted Group Report will have the following format:

1. Title Page - project title and group members (include student numbers)
2. Abstract overview of the project (no more than 150 words)
3. Table of Contents each section, sub-section and page numbers
4. Introduction tells the reader what the project report is about, the project aims and outlines the
process to achieve the aims
5. First section: short presentation of your interviewee
6. Second section this sets out how the project was completed, explains key concepts, presents
theory / practice on the topic (as pertinent), interview discussion and application to theory. While
much of the section will be descriptive, it is important that the group engages in some analysis
and reports on this link theory to the practical interview. There will be a number of headings /
sub headings in this section depending on the description and analysis undertaken.
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7. Third section: Groups reflective comments on a surprising element of the interviews or
reflection on the group-work process.
8. Recommendations based on your research what do you recommend to future candidates to
expatriation, or to companies dealing with expatriation?
9. Conclusion this will consist of a short paragraph which summarizes the discoveries and
learning from the project completion what new insights emerged from doing the project.
10. Bibliography reference all sources from journals, websites, books et cetera.
11. Appendices
a. Transcript of the interview
b. Detailed log of your team work process
c. Individual Reflective reports
Assignment overview:

Format: the interview report should be max 2,000 words excluding title page, abstract, table of
content, references and the appendices. I recommend the second part to be about 1,200 words and the
third part to be about 300 words using Time New Roman, 12 pt font and 1.5 spacing. Please ensure
that your report is well laid out with appropriate headings, content and references (using the Harvard
format). NOTE: Sample interview questions are included in Appendix 2 FOR REFERENCE
ONLY. NOTE: you must customize and design your own questions appropriate for the interviews.

Submission deadline: March 28h 2014 at 5.00pm local time

Grading Scheme:

Relevance and clarity of your analysis (30%)

Course concepts/models applied (30 %)

Choice of the quotes (interview extracts) to illustrate your statements and analysis (20%)

Groups reflection on a specific element of the interview or the group-work process (20%)

You should also complete the Team Agreement Form which can be found in the Orientation folder on
the Programme Area on Blackboard and is also included in the appendices at the end of this study
guide.

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1. Title Page - project title and group members (include student numbers)
2. Abstract overview of the project (no more than 150 words)
3. Table of Contents each section, sub-section and page numbers
4. Introduction tells the reader what the project report is about, the project aims and outlines the
process to achieve the aims
5. First section: short presentation of your interviewee
6. Second section this sets out how the project was completed, explains key concepts, presents
theory / practice on the topic (as pertinent), interview discussion and application to theory. While
much of the section will be descriptive, it is important that the group engages in some analysis
and reports on this link theory to the practical interview. There will be a number of headings /
sub headings in this section depending on the description and analysis undertaken.
7. Third section: Groups reflective comments on a surprising element of the interviews or
reflection on the group-work process.
8. Recommendations based on your research what do you recommend to future candidates to
expatriation, or to companies dealing with expatriation?
9. Conclusion this will consist of a short paragraph which summarizes the discoveries and
learning from the project completion what new insights emerged from doing the project.
10. Bibliography reference all sources from journals, websites, books et cetera.
11. Appendices
a. Transcript of the interview
b. Detailed log of your team work process
c. Individual Reflective reports

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