Professional Documents
Culture Documents
AS A BLACK SWAN
PROCESS INCIDENT
Paul Amyotte, Alyssa Margeson & Amelie Chiasson
Dalhousie University, Halifax, NS, Canada
Introduction
Scope
Low probability/high consequence process
incidents
Motivation
These incidents have received considerable
attention recently in the popular and technical
literature
Objective
An examination of warning signs (or signals)
that a low probability/high consequence
process incident could occur
Known unknowns
Unknown knowns
Unknown unknowns
Taleb (2010)
Black swan is an event that
is not expected (an outlier)
has an extreme impact
is explainable and predictable after the fact
CPI and other examples from Mascone (2013)
A confusing landscape!
Buncefield (2005)
BP Texas City (2005)
Macondo (2010)
Fukushima (2011)
Yes
Murphy &
Conner (2012)
Murphy &
Conner(2012)
No
Gowland (2013)
Gowland (2013)
Murphy &
Murphy &
Conner (2012) Conner (2013)
Murphy &
Gowland (2013)
Conner (2012) Mannan (2013)
Buncefield
Hertfordshire, UK
Kletz (2010)
UNKNOWN KNOWN
The underlying cause of the explosion at
Buncefield was that all the people and
organizations involved in design, operations and
maintenance believed that cold petrol vapour had
never exploded in the open air. They were
unaware that such explosions had occurred in
Newark, New Jersey in 1983, Naples, Italy in
1995, St Herblain, France in 1991 and elsewhere.
Aven (2013)
Black swan an extreme event that is a
Improvement
Means
CCPS PSM
Concept
Cognitive
dissonance
Consistency of
behaviours & values
Commitment to
process safety
Lack of
perception of
vulnerability
Workplace appeals
Storytelling
Understanding
hazards & risks
Lack of selfefficacy
Training
Managing risks
Individual performance
standards
Conjunction
fallacy
Storytelling
Learning from
Assurance of corporate experience
memory
safer design
Knowledge management
Process Safety
Safety Culture
Safety Management Systems
Management Focus on HSE
Human Error/Human Factors
Year
www.csb.gov
CHEVRON RICHMOND
REFINERY
RICHMOND,
CALIFORNIA
AUGUST 6, 2012
SAFETY
CULTURE
DAMAGE
MECHANISM
HAZARD REVIEW
Imperative to act on lessons learned from site
Concluding Remarks
Beware of the black swan as some have warned
Move beyond the black swan excuse as others
have advised
Adopt a belief that there should be no black swan
process incidents if knowledge acquisition and
dissemination are well-managed
Continue to learn from Trevor Kletz What Went
Wrong?: Only that shall happen which has
happened, only that occur which has occurred;
There is nothing new beneath the sun [Book of
Ecclesiastes]