Professional Documents
Culture Documents
This project, which was taken by me, on behalf of RELIANCE LIFE INSURANCE COMPANY
LIMITED, Jansath, was mainly focused on Recruiting Financial Advisors for enhancing the network
of industry.
The idea was mainly focused on how the network distribution can be enhanced by focusing on the
right target group which can strengthen the companys foothold and can increase business and who are
actually to become companys ambassadors in the common masses focusing and catering to the
business customers of the company.
The Network Distribution as said here refers to the Financial Advisors who on behalf of the company
promote companys products among the customers and create awareness for the companys image.
The company as having the 5 th largest sales force among Private Players follows a strict code of
recruitment as the Financial Advisors or the sales persons as they are going to be companys advisors
or ambassadors as said earlier.
The project not only emphasized on enhancing network distribution or the sales force but also
understanding the human psychology regarding insurance and about Reliance Life Insurance and
Private Players in Insurance Sector. The project was partly done in urban Delhi and partly in its
suburban.
OBJECTIVE
The objective of the project was recruiting and building a human capital through a strict
way for nourishing the company in the long run and improve its position in the market
and increase its sale. The main idea was getting a right profile candidate rather than a
dozen advisors who are worthless. A single person who is extrovert with good contacts
and selling skills could do a wonder and can become an asset because this industry
demands professionalism, instant decision making, constant innovation, and
understanding of human psychology. This project was both qualitative and quantitative.
Because while recruiting people ,I could not sacrifice the qualitative aspect for the
quantitative aspect so on many occasions I had to cancel my appointments just after
making telephonic conversations.
INDUSTRY PROFILE
INSURANCE INDUSTRY AN OVERVIEW
Insurance may be described as a social device to reduce or eliminate risk of life and property. Under
the plan of insurance, a large number of people associate themselves by sharing risk, attached to
individual. The risk, which can be insured against include fire, the peril of sea, death, incident, &
burglary. Any risk contingent upon these may be insured against at a premium commensurate with the
risk involved.
Insurance is actually a contract between 2 parties whereby one party called insurer undertakes in
exchange for a fixed sum called premium to pay the other party happening of a certain event.
Insurance is a contract whereby, in return for the payment of premium by the insured, the insurers pay
the financial losses suffered by the insured as a result of the occurrence of unforeseen events. With the
help of insurance, large number of people exposed to a similar risk makes contributions to a common
fund out of which the losses suffered by the unfortunate few, due to accidental events, are made good.
This is the current scenario of the global Insurance Industry and now, let us looks at the basic functions
of insurance. While conceding that insurance is a risk-transfer tool, corporate should be made to
understand that it does not suffice merely to transfer the risk but they have to participate in the effort of
loss prevention. New but they have to participate in the effort of loss prevention. New techniques and
technology have to be adopted from time to time in order to improve performance and this has special
significance to the order to improve performance and this has special significance to the Indian
Insurance Industry. The Indian insurance industry has always suffered from drawbacks like lack of
proper understanding of the purpose of insurance, lopsided growth etc. With the opening up of the
industry, it is hoped that the new entrants with their better channels would spread the real message of
insurance, leading to a dynamic growth. Emphasis should be on finding new technological avenues,
although it has been observed world over that for selling insurance, an eye-to-eye contact is essential.
Internet can be
Used for better servicing which would eventually, lead to business development. With the entry of
foreign companies into the insurance arena, a fresh life has been inducted and there is a great deal of
optimism in the air that the market would automatically create a vibrant competition leading to the
customer being the ultimate winner.
HISTORICAL ASPECTS OF INSURANCE IN INDIA
Insurance activity in India is going on for more than 150 years. In India, life insurance in its modern
form was brought for the first time by Britishers. The Oriental Life Insurance Company started in
1818 in Calcutta was the first to be founded in India by Europeans to help the widows of their
community. The general insurance business in India, on the other hand, can trace its roots in Triton
Insurance Company Ltd., the first general insurance company established in the year 1850 in
Calcutta by the British. The year 1870, saw the birth of first Indian insurance company namely,
Bombay Mutual Life Assurance Society. The basic aim of this company was to insure Indian lives at
normal rate since in the earlier period. Indian lives were treated as subnormal and loaded with an extra
premium of fifteen to twenty percent. However, right up to the end of 19 th century, the foreign
insurance companies in India had an upper hand in matters of Insurance business. Insuring Indian lives
with 10 percent of extra premium was a common practice prevalent in those times. The Indian Life
Assurance Companies were the first to regulate the life insurance business in 1912. In 1928, the Indian
Insurance companies act enabled the government to collect statistical information about both life and
non-life insurance business. Later, the insurance Act of 1938 was passed and Department of Insurance
under authority of superintendent of insurance was established for the administration of the Act. Up to
1939, 199 companies were working in India. However, the period 1939-55 was marked by:
World War II resulting in hasty premium adjustments by Indian companies.
Series of amendments to the insurance Act, 1938.
Appointment of a committee under the Chairmanship of Sir Cowasji Jehanger to enquire
into and to recommend measures to check certain trends and undesirable features in the
management of insurance companies.
The findings of the sub-committee on insurance under the National Planning Commission
headed by Pt. Jawaharlal Nehru.
Partition of India.
De-valuation of rupee on September 18, 1949.
About IRDA
Structure
which 2
will be from the IRDA and the rest from licensed life insurers
The Committee will set up standards of conduct and practices for efficient customer service,
advise IRDA on controlling insurers expenses and serve as a forum that helps maintain healthy
market conduct
It will create and manage a process for agent examination and certification
The Purpose
The Life Insurance Council seeks to play a significant and complementary role in transforming
Indias life insurance industry into a vibrant, trustworthy and profitable service, helping the
people of India on their journey to prosperity.
Its mission:
To function as an active forum to aid, advise and assist insurers in maintaining high
standards of conduct and service to policyholders
Help bring to India the benefit of the best practices in the world
Strive for a positive image of the industry through media, forums and opinion- makers and
enhance consumer confidence in the industry
Organize structured, regular and proactive discussions with Government, lawmakers and
Regulators on matters relevant to the contribution by the life insurance industry and act as an
effective liaison between them
Set up the Mortality and Morbidity Information Bureau (MMIB) and take an active role in its
functioning
Set up similar organizations for the benefit of the life insurance industry
Act as a forum of interaction with organizations in other segments of the financial services
sector
Play a leading role in insurance education, research, training, discussion forums and
conferences
Be an active link between the Indian life insurance industry and the global markets
Address common issues in legislation and practice. Interface with the various other regulatory
bodies on behalf of the insurance industry.
Identify regularly the important issues to be taken up with Government and/or IRDA &
PFRDA and make presentations on behalf of the industry
Prepare benchmarks for the industry in all areas of operation and help maintain high standards
of conduct, ethics and governance
Take measures to prevent practices that are detrimental to the interests of the policyholders
Take up the work relating to the training, examination and certification of Agents as provided
in the Insurance Act
Play a positive role in establishing standards, training of officials and intermediaries not only in
products and sales but also other aspects relevant to the life insurance industry and lift the level
of professionalism
Facilitate knowledge-exchange programs (both in India and with Councils abroad) to develop
and upgrade the skills of local insurance professionals
Elevate the profession of insurance selling and that of the Advisor, to that of financial analysts
and planners through certification programs developed in conjunction with Indian and
International institutions
The Promise
Strengthening the role of the insurance sector in India and creating wealth for its people The Life
Insurance Council. A three way interaction among the insurer, the insured and Regulatory body. A
convergence of interests and the collective voice of life insurance.
In Perspective
Indian Life Insurance Industry
Employment
Agency Force
1.5 million
Policies in force
Nearly 20 crores
Offices
growing
Growth
Insurance Density grew from Rs. 280 to Rs. 600 (per capita premium)
Premium grown from Rs. 28,000 Crores to Rs. 63, 000 Crores
BENEFIT OF INSURANCE
Insurance can be seen as a hedge against the unexpected calamities like death, theft or damage of
property due to accidents, fire etc. The insurance potential untapped means human and physical assets
unprotected and their worth unpreserved. The sense of lost worth is relatively easy to understand in the
case property. But it is difficult to view human beings from this angle. When these two things are
appreciated in their right spirit, life insurance in India will not remain simply as one more source or
avenue of savings.
The most important benefit is the identification of unexpected losses. Restoring of losses not
only rebuilds the economic viability of an organization but also strengthens the society at large. When
the uncertainty gets reduced an insured person can spend more time and energy, work with greater
concentration, resulting in higher efficiency and better performance. From the management point of
view, it is accumulation of fund for investment in the field of national priority. Accumulation of fund
stems out of a gap in in-payment timings.
This means a large amount of money remaining under the disposal of insurer for investment in
a more productive way. The other major benefit arising out of insurance is the strengthening of small
business houses. Insurance can help a small unit to get involved with those economic activities for
which resource requirement is beyond its infernally accumulated fund and/or mobilizing capacity. The
biggest beneficiary of the incoming competition in insurance will be Indian consumers. They will have
more choice of insurance schemes. At present Indians are the most deprived insurance customers in the
world, out of about 150 general insurance schemes on the global level, only 10 per cent of them are
offered by the four subsidiaries of the GIC. So through privation consumers will get wide range of
insurance products. Also claims settlement will be hassle free and customer friendly.
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The Indian Government has recently enacted the Insurance Regulatory Development Authority Act
1999, which amends existing insurance laws dating from 1938. The Act establishes an authority called
the Insurance Regulatory Development Authority, designed to regulate the insurance sector.
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Human Resources
In my book, we have no greater asset than the quality of our intellectual capital, and no greater
priority than the growth and retention of our vast pool of talent Anil Dhirubhai Ambani
At Reliance - Anil Dhirubhai Amabani Group, we recognise the critical role that our people play in the
success and growth of each of our businesses. It is the skill and initiative of our workforce that sets us
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apart from our peers in todays knowledge-driven economy. It is their commitment and dedication that
lends us the competitive edge, and helps us stay ahead of the curve.
Its strong team of professionals is among the youngest in the country, and consists of some of the most
dynamic, motivated and qualified individuals to be found anywhere in the world. First-rate
management graduates, highly trained engineers, top-notch financial analysts and razor sharp
accountantswe have on our rolls some of the brightest minds in the business.
Mission
Its transparent HR policies and robust processes are driven by a single overarching objective: To
attract, nurture, grow and retain the best leadership talent in every sector and industry is which we
operate.
Vision
To build a global enterprise for all our stakeholders, and
A great future for our country,
To give millions of young Indians the power to shape their destiny,
The means to realize their full potential
Aim
To create a team of world beaters that is:
Committed to excellence in quality,
Focused on creation and enhancement of stakeholder value
Responsive to evolving business needs and challenges
Dedicated to uphold the core values of the Group
Promise
In order to achieve our objective, we offer our people...
Growth opportunities to expand leadership capabilities
True meritocracy and freedom to choose career paths
Opportunities to develop and hone leadership and functional capabilities
An entrepreneurial environment where people can pursue their dreams
Competitive compensation
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In addition, we follow a well-defined Rewards & Recognitions programme that periodically identifies
exceptional individual and team achievers among the various business functions and verticals in the
Group.
Expectations
At Reliance - Anil Dhirubhai Ambani Group, we encourage our colleagues to take leadership, at all
levels of the organization, and participate in accelerating growth of our businesses to build a
formidable enterprise.
Leaders in Reliance - Anil Dhirubhai Ambani Group are expected to
Always keep the customers needs in mind and constantly innovate
Execute flawlessly and with speed
Sustain and strengthen the groups spirit of entrepreneurshiptaking ownership and accountability for
their actions
Leverage synergies to learn and build on the diverse experiences and skill sets of our various
businesses and teams
Create a true meritocracy with a pervasive commitment to transparent systems and processes
Do all this with unquestionable Integrity to ensure total compliance with the laws of the land.
Core Values
Shareholder Interest
We value the trust of shareholders, and keep their interests paramount in every business decision we
make, every choice we exercise
People Care
We possess no greater asset than the quality of our human capital and no greater priority than the
retention, growth and well-being of our vast pool of human talent
Consumer Focus
We rethink every business process, product and service from the standpoint of the consumer so as to
exceed expectations at every touch point
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Excellence in Execution
We believe in excellence of execution in large, complex projects as much as small everyday tasks. If
something is worth doing, it is worth doing well.
Team Work
The whole is greater than the sum of its parts; in our rapidly-changing knowledge economy,
organizations can prosper only by mobilizing diverse competencies, skill sets and expertise; by
imbibing the spirit of thinking together -- integration is the rule, escalation is an exception
Proactive Innovation
We nurture innovation by breaking silos, encouraging cross-fertilization of ideas & flexibility of roles
and functions. We create an environment of accountability, ownership and problem-solving based on
participative work ethic and leading-edge research
Leadership by Empowerment
We believe leadership in the new economy is about consensus building, about giving up control; about
enabling and empowering people down the line to take decisions in their areas of operation and
competence
Social Responsibility
We believe that organizations, like individuals, depend on the support of the community for their
survival and sustenance, and must repay this generosity in the best way they can
Respect for Competition
We respect competition because theres more than one way of doing things right. We can learn as
much from the success of others as from our own failures.
In this Policy, the investment risk in investment portfolio is borne by the Policy holder
Ensure a comfortable retirement for your corporate family.
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Communication
Energy
Capital
Entertainment
Infrastructure
Wireless
Generation
Mutual Funds
Adlabs
Natural Resources
Broadband
Webworld
Global Business
Transmission
Distribution
Power Trading
EPC
Life Insurance
General Insurance
R Trade
Private Equity
New Initiatives
Core Business
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Radio
New Initiatives
Mudra
Communications
Infostream
NIS Spatra
New Growth
Areas
Reliance Capital
Corporate Profile
CEO
Mr. P Nandagopal joined Reliance Life Insurance Company Limited as CEO on October 4th, 2005 the day the share holding of AMP Sanmar was transferred to Reliance Capital Group.
Prior to this, he was with Birla Sun Life Insurance as one of its founding members. Working as Senior
Vice-President, he was responsible for driving the Alternate Channels, Group Insurance and Pensions
businesses.
Mr. Nandagopal has over two decades of experience in the financial services industry. Starting from
Andhra Bank, he moved on to GIC and its subsidiaries - New India Assurance and GIC Asset
Management - managing various assignments in finance, underwriting, claims and mutual fund
marketing.
Later he shifted to DSP Merrill Lynch as Head of its Retail Sales Channels and then to Birla Sun Life
in 1999.
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In 1995, he was given the Young Manager of the Year award by Hyderabad Management Association
in recognition of his all-round excellence in performance and leadership skills and contribution to the
performance and growth of his organization.
He is an MBA with Finance and Marketing majors, an Associate Company Secretary and a Fellow of
the Insurance Institute of India. He has written several articles for newspapers and journals and has
also authored his first book titled Investors Handbook. It is the prescribed reference book for AMFI
exams.
His hobbies and interests include event management, interior decoration, freelance journalism, poetry,
and scriptwriting and art direction.
CFO
Mr. Rajesh Bahl is the Chief Financial Officer (CFO) of Reliance Life Insurance Company Limited.
In his role as CFO, Mr. Bahl is responsible for the overall finance and accounts operations.
Mr. Bahl has 12 years of experience in the field of financial planning with expertise in strategic
planning, business controlling, audit and compliance.
He began his career with AF Fergusson & Co. He then joined Modi Xerox, followed by Ericsson and
Pepsi. Prior to joining Reliance, he was the Chief Compliance Officer and Financial Controller at Tata
AIG Life Insurance for over three years which included a stint at a high powered MD Forum to work
on a strategic project for improving customer service, profitability and market share. He has been
instrumental in obtaining a superior International Audit Rating for Tata AIG Life within the second
year of operation.
A commerce graduate from Delhi University and a Chartered Accountant from Institute of Chartered
Accountants of India, Mr. Bahl has first hand experience in setting up a new company and processes
involved.
.CMO
Mr. Rohit Gaurav Mull is the Chief Marketing Officer at Reliance Life Insurance Company Limited.
In this role Mr. Mull is responsible for the overall sales and marketing operations and heads the 5 sales
channels, product, training and marketing team at Reliance Life Insurance.
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Mr. Mull brings with him 14 years of experience ranging from categories like FMCG to Life Insurance.
He has spent a considerable part of his career in leading companies such as Cadbury India Ltd., CocaCola India, and Tata AIG Life Insurance Company Ltd in various roles. As the Vice-President,
Marketing at Tata AIG Life Insurance Company Limited, he was responsible for building the Brand,
Corporate Marketing, Public Relations, Regional Marketing, Product Development and Direct
Marketing.
He has handled a combination of assignments at Coca-Cola including marketing properties through the
activation of movies, music, sports and celebrity tie-ups after which he took over as the Senior Brand
Manager for Sprite and Limca. After spending over 2 years in Coca-Cola India, he started
ApnaLoan.com as an entrepreneur along with four professionals and focused on direct marketing and
distribution support online for financial services like credit cards, home loans and personal loans.
An Economics Honors graduate from Delhi University, he has done his Masters in Management from
IMT, Ghaziabad, with a specialization in sales and marketing.
COO
Mr. K.V. Srinivasan is the Chief Operating Officer of Reliance Life Insurance Company Limited.
In this assignment with Reliance Life Insurance, he heads the Operations, Finance, IT, Legal &
Secretarial departments.
Mr. Srinivasan has a total of 18 years of experience prior to Reliance, 3 years in management
consulting with A. F. Ferguson & Co.; 4 years in treasury management with ITC Classic Finance, 5
years in retail liabilities & assets with ICICI, 3 years in agency management with ICICI Prudential and
3 years as a CFO with Citicorp Finance.
He has completed his graduation in Commerce (Hons) from St. Xaviers College, Calcutta and then
specialized in ACA, ACS, and PGDM from IIM Ahmedabad.
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years. He has over 18 years experience in Indian Bank and Indbank Merchant Banking Services Ltd., a
subsidiary of Indian Bank; in Merchant Banking and Commercial Banking.
Sureshbabu has done his post graduation in Commerce from Osmania University with a specialization
in Industrial Finance - CIF from Indian Institute of Bankers. . He is also a Certified Associate from the
Indian Institute of Bankers.
Appointed Actuary
Ms. Pournima Gupte is the Appointed Actuary at Reliance Life Insurance Company Limited and heads
the Actuarial Department.
Appointed Actuary is the position created by the IRDA Act. Though Appointed Actuary happens to be
an employee of the Company, he/she acts as proxy of the Regulator and ensures that the provisions of
the various acts (such as IRDA Act, Insurance Act etc) are complied with. On one hand, she has to
protect the long term interests of the policyholders and on the other, protect the interests of the
shareholders while complying with the various controls/restrictions imposed by the Insurance
Regulatory and Development Authority. To comply with her legal obligations, the Appointed Actuary
enjoys the privilege of attending the Board meetings as a requirement of the relevant law.
Ms. Gupte has 23 years of past experience in the Life Insurance industry. This includes 20 years at Life
Insurance Corporation of India at various senior levels including four years deputation as a Manager at
London Branch Office in the UK. She has also worked as the Chief Manager Actuarial, at Kotak
Mahindra Life Insurance Company and Associate Vice President, Actuarial at Bajaj Allianz Life
Insurance Company.
A graduate in Statistics, she is also a Fellow of Actuarial Society of India (FASI).
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Head HR
Ms. Maneesha Thakur heads the Human Resources Department at Reliance Life Insurance Company
Limited.
In this role, Ms. Thakur is responsible for developing a performance driven culture and ensuring
manpower availability as per budgeted numbers with required competencies. She is also working on
increasing media presence in people related areas by positioning key hires and social initiatives at local
levels. She has also undertaken marketing and branding campaigns for key HR initiatives. One of the
most challenging tasks for her is to build organizational-people capabilities and developing leaders
Ms. Thakur has a total work experience of 15 years and has worked with companies like SHCIL,
ALLTEL, Transamerica, ICICI Bank and VSNL.
Having completed her post graduation in English Literature, she has also done PGD - PM&IR from
XLRI Jamshedpur in 1991.
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To deploy Funds thus rose so as to help the Unit holders earn reasonable returns on their savings and to
take such steps as may be necessary from time to time to realize the effects without any limitation.
Meaning of Risk/Insurance
Insurance is a contract whereby, in return for the payment of premium by the insured, the insurers pay
the financial losses suffered by the insured as a result of the occurrence of unforeseen events. The term
risk is used to describe all the accidental happenings, which produce a monetary loss.
Insurance is a method in which a large number of people exposed to a similar risk make contributions
to a common fund out of which the losses suffered by the unfortunate few, due to accidental events, are
made good. The sharing of risk among large groups of people is the basis of insurance. The losses of an
individual are distributed over a group of individuals.
The risk becomes insurable if the following requirements are complied with:
The insured must suffer financial loss if the risk operates.
The loss must be measurable in money,
The object of the insurance contract must be legal.
The insurer should have sufficient knowledge about the risks he accepts.
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K A Somasekharan
Bipin Kabra
Mukul Kishore
Sriram Naganathan
Human Resources
Prashant Utreja
Company Secretary
Mohan Khandekar
Department
Retail Marketing
Saugata Chatterjee
Manoj S Chauhan
Large Corporates
Poonam Sandhu
Archana Yadav
Claims
Supratik Biswas
Products
Hemalatha Chandrasekhar
Technical Inspection
Anil K Khanna
International Relations
Dilip Sinha
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Employee Benefit
Reliance Group Gratuity policy
In this policy, the investment risk in investment portfolio is borne by the policy holder
The Indian Government introduced the Payment of Gratuity Act in 1972. Generally gratuity accrues at
a rate of 15 days last drawn salary per year of service for each employee or as defined by the trust
deeds. Gratuity is payable immediately on cessation of employment, provided the employee has
continuous service of at least five years. The five year provision does not apply on death or
disablement of the employee. Gratuity by nature is a medium- to long-term liability of the employer
and accordingly an appropriate medium- to long-term investment strategy should be adopted by
trustees to match assets and liabilities.
Liability for your employees gratuity is often the trickiest thing to forecast accurately and manage
well. While doing so you may come across some pertinent questions: What is my true liability for
employees gratuity? How do I manage this liability? Am I maximizing my potential tax benefit? Am I
rewarding my most valuable employees adequately? Am I matching long-term liabilities under
Gratuity with my investment strategy? Are my Gratuity assets professionally managed?
We at Reliance Life Insurance Company Limited can be of help to find answers to most of these very
relevant questions. We can assist you to meet your obligations under the Payment of Gratuity Act while
providing innovative solutions and delivering long-term results for your investment through our
Reliance Group Gratuity Plan. You can also transfer your existing gratuity liability managed under
some other funds to Reliance Life Insurance Company Limited.
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Policy Conditions
Minimum/Maximum annual past service gratuity contribution Rs.200000/no limit
Minimum/Maximum Entry Age - 18 years last birthday/64 years last birthday
Maximum Maturity Age - 65 years last birthday
Minimum Policy Term - 1 year
Minimum/maximum Insured death benefit sum assured Rs.1000 per member/no limits
The Reliance Group Gratuity Plan is a unit linked Plan where the employer can choose for each
member past service gratuity to be paid out to the employee and a level of insured death benefit,
subject to a minimum insured death benefit of Rs.1000 per member. This insurance premium will be
quoted by us and will be payable over and above the past service gratuity liability contributions. Each
past service gratuity liability contribution received will be utilized to purchase units in the unit-linked
funds chosen by the employer / trustees. The fund options have different time horizons, risk profiles
and return levels.
Capital Secure Fund: The investment objective of the Capital Secure fund is to maintain the value of all
past service gratuity liability contributions (net of charges). The current asset allocation Limits are:
100% Government securities and bank deposits with duration of less than 180 days. Time horizon
Short, Risk Level Low, Level of expected returns Low
The contributions in Capital Secure Fund must not exceed 20% of the total allocated contributions at
any time.
Balanced Fund:
The investment objective of the balanced fund is to provide policyholders with investment returns
which exceed the rate of inflation in the long term while maintaining a low probability of negative
investment returns. The current asset allocation limits are: 80% min Government securities and
corporate bonds & 20% max Equities. Time horizon Medium, Risk Level Low-medium, Level of
expected returns - Medium
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Growth Fund:
The investment objective of the Growth fund is to provide policyholders with investment returns which
exceed the rate of inflation in the long term while maintaining a moderate probability of negative
investment returns. The current asset allocation limits are 60% min in Government securities, corporate
bonds and bank deposits & 40% max in Equities. Time horizon Long, Risk Level Medium-High,
Level of expected returns - Medium
Unit Pricing:
The unit price of each fund will be calculated on a daily basis. Unit Value = Total Market Value of
assets plus/less expenses incurred in the purchase/sale of assets plus Current Assets plus any accrued
income net of fund management charges less Current Liabilities less Provision
Total Number of units on issue (before any new units are allocated / redeemed)
The unit pricing shall be computed based on whether the company is purchasing (appropriation price)
or selling (expropriation price) the assets in order to meet the day to day transactions of unit allocations
and unit redemptions i.e. the company shall be required to sell/purchase the assets if unit
redemptions/allocations exceed unit allocations/redemptions at the valuation date.
The Appropriation price shall apply in a situation when the company is required to purchase the assets
to allocate the units at the valuation date as stated above. This shall be the amount of money that the
company should put into the fund in respect of each unit it allocates in order to preserve the interests of
the existing unit holders
The Expropriation price shall apply in a situation when the company is required to sell assets to redeem
the units at the valuation date as stated above. This shall be the amount of money that the company
should take out of the fund in respect of each unit it cancels in order to preserve the interests of the
continuing unit holders.
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Allocation of units:
The company applies premiums to allocate units in one or more of the unit-linked funds in the
proportions which the policyholder specifies. In case of New Business, units shall only be allocated on
the day the proposal is completed and results into a policy by the application of money towards
premium. In the case of renewal premiums, the premium will be adjusted on the due date, whether or
not it has been received in advance. (This assumes that the full stipulated premium is received on the
due date.)
In respect of premiums received or funds switched up to 4.15 p.m. by the company along with a local
cheque or a demand draft payable at par at the place where the premium is received, the closing NAV
of the day on which the premium is received or funds switched, shall be applicable. In respect of
premiums received after 4.15 p.m. by the company along with a local cheque or a demand draft
payable at par at the place where the premium is received, the closing NAV of the next business day
shall be applicable.
In respect of premiums received with outstation cheques or demand drafts at the place where the
premium is received, the closing NAV of the day on which cheques / demand draft is realized shall be
applicable.
Redemptions
In respect of valid applications received (e.g. surrender, benefit payment, switch out etc) up to 4.15
p.m. by the insurer, the same days closing NAV shall be applicable. In respect of valid applications
received (e.g. surrender, benefit payment, switch out etc) after 4.15 p.m. by the insurer, the closing
NAV of the next business day shall be applicable. The NAV for each segregated fund provided under
this product shall be made available to the public in the print media on a daily basis. The NAV will also
be displayed in the web portal of the company.
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For a newly set up gratuity trust, the past service gratuity liability contribution can be paid either in a
lump sum or in installments spread over not more than 5 years. For an existing scheme, the annual
gratuity liability contributions along with insurance premium can be paid either in yearly or half-yearly
or quarterly or monthly installments.
Insurance Premium:
It means the amount payable to keep the insured death benefit in force. It will depend on the attained
age at start of policy year, the amount of insured death benefit and
Occupation class.
Grace Period
There is a grace period of 30 days from the due date for the payment of the insurance premium along
with gratuity contributions. If insurance premium along with gratuity contribution is payable monthly,
the grace period will be 15 days from the due date.
Switching & Contribution redirection:
Transferring (switching) assets from one investment fund to another can be done at any time. You can
make up to four switches free of charge each year. You may also redirect past service gratuity liability
contributions in future to a different asset mix. The flexibility is yours.
Charges
Fund Management Charges
Fund
charged daily
Balanced Fund
Growth Fund
charged daily
charged daily
The fund management charges are not guaranteed. The Fund Management Charges under Capital
Secure Fund can be increased up to 2% per annum. The Fund Management Charges under Balanced
Fund and Growth Fund can be increased up to 2.5% per annum. However any changes to the fund
management charges shall be subject to Insurance Regulatory Development Authority (IRDA)
approval.
30
Switching charges
Transferring (switching) from one investment fund to another can be done at any time. You can make
up to four switches free of charge each year. Any switch above this will attract a charge of 0.1% of the
switched amount subject to minimum of Rs.1000 per switch and maximum of Rs.5000 per switch. This
charge is recovered by canceling units.
Surrender charges Year
Year 1
Charge(% of fund value) 5%
Year 2
4%
Year 3
3%
Year 4
2%
Year 5
1%
Year 6 Onwards
NIL
These charges are levied only if the employer / trustees decide to surrender the policy with Reliance
Life Insurance Company Limited.
Suicide Claim provisions
In case of a claim where a member has committed suicide within 12 months from the date of inception
of the scheme, whether sane or insane at that time, the company will limit the death benefit to the past
service gratuity benefit (which will be paid from the unit-linked fund of the scheme), and will not pay
any insured death benefit
Payment of taxes, stamp duties
We will deduct from benefits/insurance premium/contribution any taxes, duties or surcharges of
whatever description where levied by any statutory authority.
31
32
If it later turns out that an incorrect experience refund has been paid, the policy owner must pay any
amount owed to us. Also, we may reduce the amount we pay under any claim to reflect any amount the
policy owner owes.
33
34
except such rebate as may be allowed in accordance with the published prospectuses or tables of the
insurer.
* Any person making default in complying with the provisions of this section shall be punishable with
fine which may extend to five hundred rupees.
SECTION 45 OF THE INSURANCE ACT, 1938 STATES
* No policy of life insurance effected before the commencement of this Act shall after the expiry of
two years from the date of commencement of this Act and no policy of life insurance effected after the
coming into force of this Act shall after the expiry of two years from the date on which it was effected,
be called in question by an insurer on the ground that a statement made in the proposal for insurance or
in any report of a medical officer, or referee, or friend of the insured or in any other document leading
to the issue of the policy, was inaccurate or false, unless the insurer shows that such statement was on a
material matter or suppressed facts which it was material to disclose and that it was fraudulently made
by the policy holder and that the policy holder knew at the time of making it that the statement was
false or that it suppressed facts which it was material to disclose.
* Provided that nothing in this section shall prevent the insurer from calling for proof of age at any
time if he is entitled to do so, and no policy shall be deemed to be called in question merely because
the terms of the policy are adjusted on subsequent proof that the age of the life insured was incorrectly
stated in the proposal.
35
Firstly, your employees have the option to withdraw assets from the Provident Fund on a regular basis
to meet ongoing lifestyle expenses. Most of your employees will reach retirement age with an
inadequate balance to purchase an income stream to provide them a reasonable income on retirement.
The second reason is that employees are now retiring younger but are living longer. Therefore the
capital they need to buy an income stream is much greater than ever before, and this increase in life
expectancy will continue to grow making this gap even greater.
36
3. Growth Fund:
The investment objective of the Growth Fund is to provide Policyholders with investment returns
which exceed the rate of inflation in the long-term while maintaining a moderate probability of
negative investment returns. The asset allocation limits under the fund are 60% minimum in
Government Securities, Corporate Bonds and Bank Deposits & 40% maximum in Equities.
Switching:
Transferring (switching) assets from one Investment Fund to another can be done at any time. You can
make up to four switches free of charge each year. You may redirect future contributions to a different
asset mix. The flexibility is yours.
Flexible benefit design:
You can have a variety of contribution levels, define benefit accruals, and different eligibility periodswhen benefits are paid.
Under Defined Contribution schemes, your employees can also make personal
Contribution by nominating a percentage of their salary /wage and contribution can be paid either as a
regular pay deduction or as a lump sum payment. This facility will be available where separate
accounts are maintained for each member.
Employees with Superannuation Benefits from former employer plans can transfer these benefits into
your Group Superannuation Policy.
37
If the payment of contributions is discontinued after paying the contributions for at least three
consecutive years, the Policyholder can revive the Policy within the period of revival allowed. The
Policy will continue to participate in the performance of the fund chosen by the Policyholder. If the
Policy is not revived during the period of revival, the Policy will be terminated and the Surrender
Value, if any shall be paid at the end of the allowed period of revival. However, when the Fund Value
reaches an amount equal to
One full years contribution, the Contract shall be terminated by paying the Fund Value.
The Policyholder may revive the Policy at anytime during five years from the date of first unpaid
contribution by re-commencing the payment of contributions.
Charges
Management Charges Fund
Fund
Balanced Fund
Growth Fund
The Fund Management Charges are not guaranteed. Reliance Life Insurance Company Ltd. reserves
the right to vary these charges in future, by giving three months notice to the employer / trustee.
However, any revision in charges will be subject to IRDA approval. The maximum Fund Management
Charge on any fund will be as follows:
Fund
2.00% pa
Balanced Fund
Growth Fund
2.50% pa
2.50% pa
Switching charges
Transferring (switching) from one Investment Fund to another can be done at any time. You can make
up to four switches free of charge each year (one only if the individual employee is switching). Any
switch above this will attract a charge of 0.1% of the switched amount subject to a minimum of Rs.1,
000 and a maximum of Rs.5, 000.
38
5%
Year 2
4%
Year 3
3%
Year 4
2%
Year 5
1%
Year 6+
NIL
Individuals plans
Reliance offers 16 individuals plans. These are:
1. Reliance Automatic Investment Plan
2. Reliance Money Guarantee Plan
3. Reliance Endowment Plan
4. Reliance Special Endowment Plan
5. Reliance Cash Flow Plan
6. Reliance Child Plan
7. Reliance Whole Life Plan
8. Reliance Golden Years Plan
9. Reliance Golden Years Plan Value
10. Reliance Golden Years Plan Plus
11. Reliance Market Return Plan
12. Reliance Term Plan
13. Reliance Simple Term Plan
14. Reliance Special Term Plan
15. Reliance Credit Guardian Plan
16. Reliance Special Credit Guardian Plan
17. Reliance Connect To Life Plan
Details are given below of some individuals plan:-
39
A smart plan which adapts to your changing risk profile with increasing age
Option to lower the average cost of units through systematic transfer of your funds
Life Stage asset allocation to ensure automatic change in investment patterns, under the Readymade Plan option
Freedom to decide your own fund mix based on your risk profile under the Tailor-made Plan
Option to avail of Accidental Death Benefit, Accidental Total, Premium Disability and Term
Insurance riders
40
Minimum
Maximum
Age at Entry
30 days
Age at Maturity
Premium
Paying 5 years
30 years
Term
Min Sum Assured
No Limit
Benefit Illustration
To enable a better understanding on how the plan works, please refer to the below table for Regular
Premium.
Age of the customer
30
35
40
45
25,000
25,000
25,000
25,000
Policy Term
15
15
15
15
15
15
15
15
Sum Assured
1,87,500
1,87,500
1,87,500
1,87,500
Maturity Values:
at 6% investment return
at 10% investment return
4,95,104
4,94,413
4,93,017
4,90,506
6,94,534
6,93,530
6,91,444
6,87,755
Minimum Premium
Yearly
Half Yearly
Quarterly
Monthly
Rs 10,000
Rs 5,000
Rs 2,500
Rs 1,000
Limited Premium
Rs 20,000
Rs 10,000
Rs 5,000
Rs 2,000
Single Premium
Rs 25,000
Rs 2,500
41
Yes, it's a trio the pace setter plan, which promises Life Protection, an opportunity to gain control over
your investments along with protection of downside risk!
For the select few like you, the Reliance Money Guarantee Plan is a Unit Linked product addressing
comprehensive need to strike that perfect balance of Protection and Savings, that you deserve as you
grow successfully. The Reliance Money Guarantee Plan is a Regular Premium Unit Linked Policy
which guarantees the entire premium (including premiums for top- ups) paid by you. This is a plan
which helps you reap all the benefits of a rising market simultaneously protecting you from the
downside risk of the market.
Key Features
Capital Guarantee the sum of all premiums paid is guaranteed on maturity or on death before the
maturity.
Capital Guarantee is available on both the basic premiums as well as on top-up premiums
Unique Return Shield feature to protect your returns
Choice to invest from 3 pre-packaged investment fund options
Unmatched flexibility through our Exchange Option to move between the Reliance Money Guarantee
suites of products offered, as you grow up the ladder
Liquidity in the form of partial withdrawals from top-up fund
Option to package with Accidental Death & Disability and Term Insurance riders
How does this Plan work?
The premium contributed by you net of Premium Allocation Charges and Miscellaneous Charge is
invested in fund option of your choice for a specified period of time as selected by you and units are
allocated depending on the price of units for the fund/funds. The Fund Value is the total value of units
that you hold in the fund. The Policy has a minimum Guaranteed Fund Value which is equal to total of
all premiums paid (excluding any additional and extra premiums if any), to be payable on survival to
maturity or earlier death. The amount of top-up premiums paid is also guaranteed on death provided
there is no partial withdrawal. The amount of top-ups premium is guaranteed on maturity provided the
top-ups premium was paid at least 10 years before the date of maturity and there is no partial
withdrawal. The Sum Assured under the Policy is fixed on the basis of the selected annual premium
and Policy Term.
42
The Mortality Charges and Policy Administration Charges are deducted through cancellation of units
whereas the Fund Management Charge is priced in the Unit Value. The premiums for riders, if selected,
are payable over and above the premium for the basic Policy.
Benefits in Details
Capital Guarantee: The plan offers Capital Guarantee provided the Policy is kept in full force by
payment of due premiums on time.
Capital Guarantee under the Basic Plan: Premiums paid under the Basic Plan are guaranteed on the
maturity of the Policy or on death during the Policy Term.
Capital Guarantee under the Top-Up premiums : Each top-up premium paid is guaranteed on death
during the Policy Term provided there are no partial withdrawals from that top-up.
Each top-up premium paid is guaranteed on maturity of the Policy provided the Policy Term is greater
than ten years, there are no partial withdrawals from that top-up and the top-up was paid ten years
before the maturity date.
Life Cover Benefit: The amount of Death Benefit depends on the age of the Life Assured at the time
of death
If the age of the Life Assured at the time of death is more than 12 years last birthday while the Policy is
in force, the Company will pay the sum of:
Higher of (Sum Assured, Fund Value as on date of intimation of death under Basic Plan, Premiums
paid
under
the
Basic
Plan
excluding
any
extra
or
additional
premiums
paid.)
And
Higher of (Fund Value as on date of intimation of death under top- ups and top-up premium paid
provided no partial withdrawal is made from that top-up)
However if the Life Assured's age at the time of death is less than or equal to 12 years last birthday
while the Policy is in force, the Death Benefit will be the sum of:
Higher of (Fund Value as on date of intimation of death under Basic Plan and premiums paid under the
Basic
Plan
excluding
any
extra
or
additional
premiums
paid)
and
Higher of (Fund Value as on date of intimation of death under top- ups and top-up premium paid
provided no partial withdrawal is made from that top-up)
The Policy terminates on payment of the Death Benefit.
43
Maturity Benefit: The Maturity Benefit is the sum of Higher of (Fund Value under Basic Plan and
Premiums paid under Basic Plan excluding any extra or additional premiums paid) and Maturity
Benefit under Top-Up
If Policy Term is greater than ten years, the Maturity Benefit under top-up is the higher of ( Fund Value
under the top-up and top-up premium paid provided there is no partial withdrawal from that top-up)If
Policy Term is ten years, the Maturity Benefit under the top-up is the Fund Value under the top-up. The
Policy
Terminates
on
payment
of
the
Maturity
Benefit.
Sum
assured
The fixed Sum Assured under the Basic Plan will be calculated as the amount of annual premiums
payable for half the Policy Term
Rider Benefit: You can add Accidental Death & Accidental Total and Permanent Disablement Benefit
Rider & Term Life Insurance Benefit Rider.
44
The Asset Allocation and investment objective of each of the pre-packaged funds is given below:
Type of Fund
Fund D
Investment Objectives
Asset Category
Asset Allocation
Range (%)
0 - 20
Target
(%)
provide investment returns that exceed the Debt Securities such as Gilts,
rate of inflation in the long term while Corporate Debtexcluding Money 0 - 100
of Market Instruments
negative returns in the short term. The risk Equities
maintaining
moderate
probability
60
0 - 40
40
0 - 20
provide, in the long term, returns which are Debt Securities such as Gilts, 0 - 100
50
high
exposure
to
0 - 50
50
0 - 20
provide, in the long term, returns which are Debt Securities such as Gilts, 0 - 100
40
high
exposure
to
45
0 - 60
60
The Asset allocation and Investment Objective under the Return Shield Fund is given below:
Type of Fund
Return Shield
Investment Objectives
Asset
Allocation
Range (%)
Asset Category
Market 0 - 20
Target
(%)
20
Securities
risk
appetite
is
defined
as
0 - 100
40
0 - 60
40
'moderate'.
The Asset Allocation and Investment Objective under Fund C is given below:
Type of Fund
Investment Objectives
Asset Category
Fund C
Asset
Allocation
Range (%)
Money Market 0 - 20
Target (%)
while
maintaining
Debt
low such
Securities
as
Gilts,
as 'low to moderate'.
0 - 100
80
Market
Instruments.
Equities
0 - 20
20
Whilst, every attempt would be made to attain target levels prescribed above, it may not be possible to
maintain the prescribed target at all times owing to market volatility, availability of market volumes
and other related factors
The target may be attained on a best effort basis. However the Asset Allocation will always fall
within the Asset Allocation Range mentioned in respect of each fund.
46
Redemptions:
In respect of valid applications received (e.g. surrender, maturity claim, switch out etc) up to 4.15 p.m.
by the Insurer, the same day's closing NAV shall be applicable.
In respect of valid applications received (e.g. surrender, maturity claim, switch etc) after 4.15 p.m. by
the Insurer, the closing NAV of the next business day shall be applicable.
Fund Valuation
The value of the fund will be equal to the no of units multiplied by the Net Asset Value (NAV) of each
unit in the fund.
The computation of NAV will be based on whether the Company is purchasing (Appropriation Price)
or selling (Expropriation Price) the Assets in order to meet the day to day transactions of Unit
Allocations and Unit Redemptions i.e. the Company shall be required to sell/purchase the Assets if
Unit Redemptions/Allocations exceed Unit Allocations/Redemptions at the Valuation Date.
The Appropriation Price shall apply in a situation when the Company is required to purchase the Assets
to allocate the units at the Valuation Date. This shall be the amount of money that the Company should
47
put into the fund in respect of each unit it allocates in order to preserve the interests of the existing
Policyholders
The Expropriation Price shall apply in a situation when the Company is required to sell Assets to
redeem the units at the Valuation Date. This shall be the amount of money that the Company should
take out of the fund in respect of each unit it cancels in order to preserve the interests of the continuing
Policyholders
Fund
Fund
Value)
Value
on
the
on
last
last
working
working
day
day
of
of
the
the
previous
Policy
month
Policy
month
48
Conditions as specified in the opted Policy Document would apply to the Policy holder opting for the
'Exchange Option'.
If a Policyholder is opting for the Reliance Money Guarantee plan under exchange option, the
Allocation Charge in year of exchange will be 15 % of the annualised premium of Reliance Money
Guarantee Plan. If the Exchange Option is used to pay top-ups in the Money Guarantee Policy, the
Allocation Charge in the year exchange will be 1% of the top up amount.
Pay top-ups: If you have received a bonus or some lump sum money you can use that as a top-up to
increase the investments component in your Policy. Top-ups are allowed only if all basic premiums due
till date are paid. At any time, the maximum amount of all top-up premiums allowed is restricted to
25% of the total basic regular premium paid till date.
The minimum top-up premium amount is Rs 2,500. The amount of top-up premiums paid is also
guaranteed on death provided there is no partial withdrawal. The amount of top-up premium is
guaranteed on maturity provided the top-up premium was paid 10 years before the date of maturity and
there is no partial withdrawal made from the top-up fund.
Partial Withdrawals: These are allowed for units created by top-up premiums.
There is lock-in period of three years under the top-ups from the date of payment of top-ups during
which no partial withdrawal is allowed. The lock-in period is not applicable to Top-ups made during
last three years of a Policy. After partial withdrawal, the original Tranche of that particular top-up will
lose the Capital Guarantee. Where Life Assured is minor, partial withdrawals will be allowed only after
completion of age 18 years.
No partial withdrawals are allowed for basic regular premium funds.
Switching Option: You can switch the whole or part of the funds between funds D, E, F at any time
during the Policy Term. You can also switch from Return Shield option to any one fund D, E and F.
First four switches in any Policy year are free.
If Return Shield option is selected switching from any of the funds D, E, F in to Return Shield option
will be done at the end of every Policy month. Such switches will not be counted as part of the four
free switches during the Policy year.
Premium Redirection: You may instruct us in writing to redirect all the future premiums under a
Policy in an alternative proportion to the various Unit Funds available. Redirection will not affect the
allocation of premium(s) paid prior to the request.
49
Settlement Options: This option enables you to take the maturity proceeds in the form of periodical
payments after the Maturity Date instead of a lump sum on the Maturity Date. You can choose to
redeem the units in your Unit Fund anytime up to 5 years from the date of maturity. Capital Guarantee
is not available during this period.
During this period, there will be no Life Cover. The only fund option available during the settlement
period is Fund C. The maturity proceeds will automatically be transferred in to Fund C if settlement
option is selected. The Policy will participate in the performance of units of Fund C.
The Company will deduct Policy Administration Charges by cancellation of units. The Fund
Management Charge will be priced in the Unit Value.
In the event of death during settlement period the Fund Value as on the date of intimation at the office
will be paid to the nominee. ?In order to opt for this option the customer has to give notice of 30 days
to the Company before the Maturity Date.
During the settlement period, the investments made in the Unit Funds are subject to investment risks
associated with Capital Markets and the Unit Prices may go up or down based on the performance of
the fund and the factors influencing the Capital Market, and the Policyholder is responsible for his / her
decisions. The investment risk during the settlement period will be borne by the Policyholder.
Convenient Premium Paying options
you can pay the regular premiums in yearly, half yearly, quarterly and monthly mode and pay by cash,
cheque, debit/credit card, ECS & direct debit.
The minimum regular premium is Rs 10,000 for annual mode, Rs 5,000 for half-yearly, Rs 2,500 for
quarterly and Rs 1,000 for monthly mode. The minimum top-up premium is Rs 2,500.
Minimum
Maximum
Age at Entry
30 days
18
Age at Maturity
years
birthday
Policy Term
10 years
50
last
Optional Riders
Term Life Insurance Benefit Rider
18
Age at Entry
years
birthday
23
Age at Maturity
years
5 years
Sum Assured
25,000
Death
last
birthday
Policy Term
Accidental
last
and
Accidental
Total
and
Age at Entry
years
last
birthday
23
Age at Maturity
years
birthday
last
Policy Term
5 years
30 years
Sum Assured
25,000
Up
to
basic
policy
Sum
51
1 to 3
2
3
4
5%
3%
6+
Nil
Full Surrender Value or Partial Withdrawal Value under Top-Up : This will be available on
completion of three years from the date of payment of top-ups. The lock-in period of three years will
not be applicable to top-ups paid in the last three years of the plan. The full Surrender Value or Partial
Withdrawal Value is equal to the Fund Value being surrendered or being withdrawn. There is no
Surrender Charge or Partial Withdrawal Charge.
If a partial surrender is taken from the top-up, the Capital Guarantee on death and maturity (i.e. the
minimum Death Benefit of top-up premium on death at any time during the Policy Term and the
minimum Maturity Benefit of top-up premium paid provided a period of at least 10 years has elapsed
from the date of payment of top-up) will cease immediately on that Tranche of top-up.
Premium
Allocation
Charge
Year 1
30%
Year 2
7%
Year 3 onwards
5%
For top-up premium the Allocation Charge is 2%.
In case of policies under Exchange Option, the Allocation Charge in year of exchange will be 15% of
the annualised premium of Reliance Money Guarantee plan. During subsequent years, the Allocation
Charges mentioned in the above table will apply.
52
Policy Administration Charges: Rs 40 will be deducted per month per Policy (charged monthly
through cancellation of units).
Fund Management Charges: The Fund Management Charges under each fund are given below:
Fund Name
Annual Rate
Fund D
1.35% p.a.
Fund E
1.38% p.a.
Fund F
1.40 p.a.
Return Shield
1.25% p.a.
Fund DC
1.30% p.a.
The Fund Management Charge on each day is three hundred and sixty fifth of the Annual Charge and
will be deducted from the Assets of the Unit Linked Fund.
Switching Charge: First four switches in any Policy Year are free. There will be a charge of Rs100 per
switch on subsequent switches.
Charge for Return Shield Option: There will not be any charge for the Return Shield option under
following circumstances:
If the option is selected under Basic Plan on commencement of the plan
If the option is selected under top-up at the time of payment of top-up
Under all other circumstances, a fixed charge of Rs 100 is payable every time the Return Shield option
is selected
Mortality Charge: The Mortality Charges is based on your attained age, are determined using 1/12th
of the charges mentioned in the Mortality Charge table below and are deducted by canceling the units
from your fund every month.
Surrender Charge: This charge is levied on the Fund Value at the time of surrender of the Policy as
under:
Year
of
Surrender
of
Surrender
Charge
Basic Plan/top-ups
1 to 3
Not allowed
5%
3%
6 onwards
Nil
53
as
Service Tax & other applicable charges: These charges are to be levied on the Mortality Charge and
on Rider Premiums. The level of this charge will be as per the rate of Service Tax along with the other
applicable taxes/ charges on risk premium, if any, as declared by the Government from time to time.
The current rate of Service Tax (including the Education Cess on Service Tax) on risk premium is
12.24%. Currently, this charge is borne by the Company. However, the Company reserves the right to
pass on this charge as well as other charges/taxes to the Policyholder in future.
Miscellaneous Charge: Fixed Miscellaneous Charge of Rs 2 per Rs 1000 Sum Assured will be
collected on inception of the Policy.
Premium for Rider Benefits: Premium for Rider Benefits will be collected over and above the premium
under Basic Plan.
Recovery of Charges
The one time Miscellaneous Charge on commencement of the Policy and the Allocation Charges will
be deducted from the premium amount before allocation of units.
The Fund Management Charges will be priced in the Unit Price of each Fund.
Mortality and Policy Administration Charges will be collected monthly in advance by cancelling the
units at prevailing Unit Price.
Switching Charge and Return Shield Charge will be collected at the time of transaction by cancelling
the units at prevailing Unit Price.
The Surrender Charge, if applicable, will be deducted from the Fund Value as a percentage of the Fund
Value.
Rider premiums will be collected over and above the premiums under Basic Plan and will not be
deducted through cancellation of units.
In the event that units are held in more than one fund, including Return Shield Fund, the cancellation of
units will be effected in the same proportion as the value of units held in each Fund. In case the Fund
Value in any Fund Value goes down to the extent that it is not sufficient to support the proportionate
applicable monthly charges, then the same shall be deducted from the Fund Value of the other funds
proportionately.
54
If the Policyholder does not agree with the modified charges, he/she shall be allowed to withdraw the
units in the plan at the then prevailing Unit Value after paying it if any and terminate the Policy.
The Fund Management Charge may be increased up to 2.50% p.a. The Policy Administration Charge
may be increased up to Rs75 per month per Policy. The Switching Charge, charge for selecting STP
option can be increased up to Rs 1000 per transaction.
The Surrender, Premium Allocation, Mortality, Miscellaneous Charge and premium rates under riders
are guaranteed for the term of the Policy.
More value for your money by way of High Sum Assured Rebate
Choose to add the benefit of two riders - Critical Illness Rider and Accidental Death Benefit &
Total and Permanent Disablement Rider
Choose to avail of a Policy Loan after three full years of premium payment
Benefits
Maturity Benefit: On maturity you get Sum Assured plus accumulated bonuses (if any) till that date.
Life Cover Benefit: In the unfortunate event of loss of life, your family will receive the Sum
Assured plus accumulated bonuses (if any) till that date.
55
Rider Benefit: You also have the option to add three additional benefits to customize the Policy as
per your needs for the regular premium plan
a. Term Life Insurance Benefit Rider
b. Accidental Death Benefit & Total and Permanent Disablement Rider
c. Critical Illness Rider
56
Term Insurance
Minimum / Maximum Age at entry
18 / 59
Sum Assured
Rs 1,00,000
Policy Term
Accidents are unfortunate and sometimes fatal. You can customise your basic Policy with an
Accidental Death Benefit & Total and Permanent Disablement Rider.
The Accidental Death Benefit is payable if death occurs directly as a result of an accident and is
intimated within 90 days of the occurrence.
The Benefit payable is equal to the Rider Sum Assured. The minimum Sum Assured is Rs 25,000 and
the maximum under all Policies taken together is Rs 50, 00,000.
The Total and Permanent Disablement Benefit is payable if the Life Assured becomes totally and
permanently disabled directly as a result of an accident.
The Disability Benefit is equal to the basic Sum Assured paid in ten equal annual installments
Total and Permanent Disablement is defined as the total and irrecoverable loss of sight of both eyes, or
loss by severance of two limbs at or above wrist or ankle, or total and irrecoverable loss of the sight of
one eye and loss by severance of one limb at or above wrist or ankle for a period of at least six months.
57
18 yrs
59 yrs
Age at expiry
25 yrs
64 yrs
Sum Assured
Rs 25,000
Exclusions
The Company will not pay any Accidental Death Claim or Total and Permanent Disablement Claims
which results directly or indirectly from any one or more of the following:
Being under the influence of alcohol or drugs except under direction of a registered medical
practitioner,
Flying or attempting to fly in, or using or attempting to use, an aerial device of any description,
other than as a fare paying passenger on a recognised airline or charter service,
Participating in any riot, strike or civil commotion, active military, naval, air force, police or
similar service, or
War, invasion, act of foreign enemies, hostilities or war like operations (whether war be
declared or not), civil war, mutiny, military rising, insurrection, rebellion, military or usurped
power or any act of terrorism or violence.
Critical Illness
Sudden onset of a major illness causes worries and heavy expenses. Our optional Critical Conditions
Cover helps provide financial relief in such cases. It pays you the Sum Assured upfront in respect of
ten major illnesses.
Cancer
Heart Attack
Stroke
58
Kidney Failure
Aorta Surgery
Coma
Paralysis
This Benefit can be availed only once against any one of the illnesses and the Company will not pay
the claim if it arises from deliberate self-injury or attempted suicide by the Life Assured, whether sane
or insane. This benefit will only be given, if the diseases are confirmed by a Consultant Physician.
Critical Illness
Age at entry
18 yrs
55 yrs
Age at expiry
23 yrs
64 yrs
Sum Assured
Rs 1,00,000
59
The critical illness begins prior to or within six months of the commencement date or date of
reinstatement of the Benefit - Waiting Period
Death from critical illness takes place within 30 days of the onset of the same Survival Period
Flexibility
These riders may be attached to your Policy at the beginning or at any Policy Anniversary during the
term of the Contract, subject to underwriting conditions prevailing at that time.
Sum assured for Critical Illness Rider may be increased or decreased by the Policyholder:
The Contract can be terminated and opted for only once, by the Policyholder at any time. Though
above are general conditions of the rider, we may specify restrictions (like time of exercise) on the
above options. Such restrictions would be filed along with the based product filing.
Sample Illustration:
The tables below show the indicative annual premiums for individual Life Assured across different
Sum Assured and ages for a Policy Term of 20, 25 and 30 years.
Sum Assured: 1 Lakh
Age\Term
20
25
30
20
25
30
4814
3733
3052
14142
10899
35
4897
3842
3192
14391
40
5039
4022
3421
45
5273
4318
3799
20
25
30
8856
23070
17665
14260
11226
9276
23485
18210
14960
14817
11766
9963
24195
19110
16105
15519
12654
11097
25365
20590
17995
60
20
25
30
20
25
30
Rs 100,000
180611
209378
242726
320714
429187
574349
Rs 300,000
541833
628133
728179
962141
1287561
1723047
903056
1046889
1213631
1603568
2145935
2871746
(The above Maturity Benefits are calculated for an illustrative gross investment return of 6% & 10% as
Rs 500,000
stipulated by IRDA.)
5 years
Premium
15 years
5 years
65 years
18 years
75 years
Premium it is determined
No Limit
Rs 100,000 Rs 249,000
Rs 250,000 Rs 499,000
61
Rs 500,000 Rs 9,99,000
Tax benefits
Premiums paid are eligible for tax deduction under Section 80C & 80D of the Income Tax Act, 1961.
Maturity & Death Benefit is tax free under Section 10(10 D) of the Income Tax Act, 1961. Under
Section 80C, premiums upto Rs 100,000 are allowed as deduction from your taxable income. Under
Section 80 D premium upto Rs 10,000 (Rs 15,000 for senior citizens) are allowed as deduction from
your
taxable
income.
(80 D - Applicable to Critical Conditions Premium)
62
Monthly (only with salary deduction schemes) with minimum premium payment of Rs. 250
Grace period
Regular Premium- one month or 30 days from the due date for payment of premiums Monthly
Premium - 15 days
General Exclusion
We will not pay any claim on death of the Life Assured, whether sane or insane, commits suicide
within 12 months from the date of issue of this Policy or the date of any reinstatement of this Policy.
Key Features
Easy Liquidity - Get periodic cash flows at the end of the fourth year and thereafter at the end
of every three years
On maturity receive accumulated bonuses along with final lump sum payout
More value for your money by way of High Sum Assured Rebate
Full Sum Assured plus bonuses in case of your unfortunate death. This is over and above the
Survival Benefits already paid
Option to add two riders Critical Illness Rider and Accidental Death Benefit & Total and
Permanent Disablement Rider
63
Benefits
Survival Benefit: Get a percentage of the Sum Assured on the fourth anniversary and on every third
Policy Anniversary till maturity.
Maturity Benefit: On maturity you get the remaining percentage of the Sum Assured plus
accumulated bonuses.
Life Cover Benefit: In the unfortunate event of loss of life, your Beneficiary will receive the full Sum
Assured plus accumulated bonuses till that date.
Rider Benefit: You also have the option to add two additional benefits to customize the Policy as per
your needs:
64
Accidental
Death
Benefit
&
Total
and
Permanent
Disablement
Rider
Accidents are unfortunate and sometimes fatal. You can customise your basic Policy with an
Accidental Death & Total and Permanent Disablement Benefit Rider.
The Accidental Death benefit is payable if death occurs directly as a result of an accident and is
intimated within 90 days of the occurrence.
The Benefit payable is equal to the Rider Sum Assured. The minimum Sum Assured is Rs 25,000 and
the maximum under all Policies taken together is Rs 50, 00,000.
The Total and Permanent Disablement Benefit is payable if the Life Assured becomes totally and
permanently disabled directly as a result of an accident.
The Disablement Benefit is equal to the basic Sum Assured paid in ten equal annual installments
Total and Permanent Disablement is defined as the total and irrecoverable loss of sight of both eyes, or
loss by severance of two limbs at or above wrist or ankle, or total and irrecoverable loss of the sight of
one eye and loss by severance of one limb at or above wrist or ankle for a period of at least six months
Disablement Rider
Age at entry
18 yrs
59 yrs
Age at expiry
25 yrs
64 yrs
Rs
Sum assured
Rs 25,000
50,00,000
Exclusions
The Company will not pay any Accidental Death Claim or Total and Permanent Disablement Claims
which results directly or indirectly from any one or more of the following:
Being under the influence of alcohol or drugs except under direction of a registered medical
practitioner,
65
Racing or practicing racing of any kind other than on foot, flying or attempting to fly in, or
using or attempting to use, an aerial device of any description, other than as a fare paying
passenger on a recognized airline or charter service,
Participating in any riot, strike or civil commotion, active military, naval, air force, police or
similar service, or
War, invasion, act of foreign enemies, hostilities or war like operations (whether war be
declared or not), civil war, mutiny, military rising, insurrection, rebellion, military or usurped
power or any act of terrorism or violence.
Critical Illness
Sudden onset of a major illness causes worries and heavy expenses. Our optional Critical Conditions
Cover helps provide financial relief in such cases. It pays you the Sum Assured upfront in respect of
ten major illnesses.
Cancer
Heart Attack
Stroke
Kidney Failure
Aorta Surgery
Coma
Paralysis
This Benefit can be availed only once against any one of the illnesses and the Company will not pay
the claim if it arises from deliberate self-injury or attempted suicide by the Life Assured, whether sane
or insane. This benefit will only be given, if the diseases are confirmed by a Consultant Physician.
66
18 yrs
59 yrs
Age at expiry
25 yrs
64 yrs
Rs
Sum assured
Rs 1,00,000
10,00,000
(Basic
Policy
Assured
subject to
maximum
of
Sum
a
Rs
Flexibility
These riders may be attached to your Policy at the beginning or at any Policy Anniversary during the
67
term of the Contract, subject to underwriting conditions prevailing at that time. Sum Assured for
Critical Illness Rider may be increased or decreased by the Policyholder:
The Contract can be terminated and opted for only once, by the Policyholder at any time. Though
above are general conditions of the rider, we may specify restrictions (like time of exercise) on the
above options. Such restrictions would be filed along with the based product filing.
Term
4
10
13
16
19
22
25
28
31
500
500
10
333
333
333
13
250
250
250
250
16
200
200
200
200
200
19
167
167
167
167
167
167
22
143
143
143
143
143
143
143
25
125
125
125
125
125
125
125
125
28
111
111
111
111
111
111
111
111
111
31
100
100
100
100
100
100
100
100
100
100
34
90.9
90.9
90.9
90.9
90.9
90.9
90.9
90.9
90.9
90.9
68
34
90.9
Sample Illustration:
The tables show the indicative premiums for an individual Life Assured across different Sum Assured
for a Policy Term of 16, 25 and 31 years
Sum Assured: 1 Lakh
Age\Term
16
25
31
16
25
31
16
25
30
8580
5950
5045
25440
17550
14835
41900
28750
24225
35
8700
6140
5295
25800
18120
15585
42500
29700
25475
40
8905
6445
NA
26415
19035
NA
43525
31225
NA
45
9320
7010
NA
27660
20730
NA
45600
34050
NA
7 years
34 years
15 years
63 years
22 years
70 years
Rs 25,000
No Limit
69
31
Rs 100,000 Rs 249,000
Rs 250,000 Rs 499,000
Rs 500,000 Rs 9,99,000
70
On surrender, the insurance protection provided under the Policy will also cease.
Yearly
Half-Yearly
Quarterly
Grace period
There is a grace period of 30 days for payment of premium.
Different types of loans are covered under this Policy - housing Loans, Personal Loan,
outstanding on credit cards etc
Single & regular premium payment option Discount on premium rates for women
71
Benefits
In the unfortunate event of loss of life, the Nominee will receive the Sum Assured as per the Policy
Schedule.
Key Features
25% of Sum Assured payable every year as lump sum benefit during the last four Policy
anniversaries
All future premiums are waived in the event of unfortunate loss of life
Guaranteed Fixed Benefits continue even after loss of life of the Policyholder
More value for your money by way of High Sum Assured Rebate
Choose to add the benefit of two riders Critical Illness Rider and Accidental Death Benefit &
Accidental Death Benefit & Total and Permanent Disablement Rider
Policy participates in profit even after the loss of life of the Life Assured
72
Life Cover Benefit: In the unfortunate event of loss of life, your Beneficiary will receive the Sum
Assured immediately and all future premiums will be waived.
Guaranteed Fixed Benefit: Get 25% of Sum Assured every year on the last four Policy Anniversaries
irrespective of the survival of the Life Assured.
For example if you have taken a Policy for Rs 1 lakh for 20 years, then fixed benefits payable will be
Rs 25,000 each at the end of 17th, 18th, 19th and 20th year.
Maturity Benefit: On maturity you get accumulated bonuses irrespective of the survival of the Life
Assured.
Rider Benefit: You also have the option to add two additional benefits to customize the policy as per
your needs.
73
dear ones. Reliance Connect 2 Life Plan ensures that you have the option to upgrade your life cover to
keep pace with your changing lifestyle.
Key Features & Benefits
On survival of the life assured until maturity, the Plan pays the sum assured plus simple
vested bonuses to the policyholder.
Maturity Benefit:
Death Benefit: In case of unfortunate death of the life assured before the maturity date, the Plan pays
the sum assured plus simple vested bonuses to the nominee.
Choice of two plans: At the time of initial purchase of Reliance Connect 2 Life Policy, you have two
kinds of plans to choose from namely, Gold Plan and Silver Plan.
The Reliance Connect 2 Life Gold Plan offers a life cover of Rs 2,00,000 initially. You may
enhance your life cover to a maximum of Rs 10,00,000 in two stages by exercising your option.
The Reliance Connect 2 Life Silver Plan offers a relatively lower life cover of Rs 1,00,000
initially. You may enhance your life cover to a maximum of Rs 5,00,000 in two stages by
exercising your option.
Options to enhance life cover: Under each of the above two plans, you have an option to enhance
your life cover amount:
At the end of one year from the date of initial purchase of Reliance Connect 2 Life Gold /
Silver Plan, you are entitled to enhance your life cover by exercising your option to purchase
an additional Reliance Connect 2 Life Policy.
Provided you have exercised your option to enhance life cover at the end of the first year, you
are entitled to enhance your life cover again at the end of the second year by purchasing an
additional Reliance Connect 2 Life Policy.
Other Benefits: Reliance Connect 2 Life Plan comes to you with a host of other benefits:
A profit plan
High sum assured rebate for large life cover per policy
74
75
50(approx)
17 + 4 (Individual + Corporate)
12
13
15
Life Insurance Corporation of India is No.1 Company in Life Insurance Market and it has 74% Market
Share.
In private Players ICICI Prudential is at no.1 Position and Reliance Life is at no.5. When Reliance
Entered in this field it was at no. 14 and now it is on 5 th position so we can say that it is growing
dramatically because within 1 and half year it captured no. 5 th spot.
76
st
1 Year
Premium
LIC
13728.03
ING Vysya
257.31
HDFC Std.Life 825.47
Birla Sunlife
640.60
ICICI Prulife
2293.46
Kotak Mahindra 363.55
TATA AIG
432.70
SBI Life
457.72
Bajaj Allianz
1209.26
Max Newyork
441.51
Metlife
138.31
Reliance Life
73.36
Aviva
395.13
Sahara
9.02
Shriram Life
10.33
Private Total
7547.73
Total
21275.76
77
Renewal
Premium
62276.35
141.40
527.26
581.56
1658.54
225.79
415.67
247.50
416.81
316.76
57.46
30.65
193.14
1.32
4813.87
67090.22
Single
Premium
14787.84
26.68
217.18
37.51
309.04
32.51
31.83
370.10
1507.51
29.86
10.21
120.19
11.99
17.32
2721.94
17509.78
Total
Premium
90792.22
425.38
1569.91
1259.68
4261.05
621.85
880.19
1075.32
3133.58
788.13
205.99
224.21
600.27
27.66
10.33
15083.54
105875.76
First Year Premium of Life Insurers for the Period Ended May 2007
Sl
No.
Insurer
1
Premium
Upto MAY, 07
34.57
369.06
1.41
3.43
8290
297389
0
44
1216
96001
2.6
56.24
0.85
0.73
194
32962
0
2
168
23708
10.36
80
6.88
2.34
2288
54542
7
45
7351
68373
69.99
143.53
25.85
30.27
10114
51690
0
6
14337
51899
Reliance Life
Individual Single Premium
Individual Non-Single Premium
Group Single Premium
Group Non-Single Premium
Upto MAY, 07
ING Vysya
Individual Single Premium
Individual Non-Single Premium
Group Single Premium
Group Non-Single Premium
No. of Lives
Covered Under
Group Schemes
Bajaj Allianz
Individual Single Premium
Individual Non-Single Premium
Group Single Premium
Group Non-Single Premium
No. of Policies/
Schemes
Upto MAY, 07
SBI Life
Individual Single Premium
Individual Non-Single Premium
Group Single Premium
Group Non-Single Premium
78
Tata AIG
Individual Single Premium
Individual Non-Single Premium
Group Single Premium
Group Non-Single Premium
55910
127925
4.67
69.65
0.41
9.88
6179
32844
2
8
473
6846
3.26
83.6
0.71
4.07
473
34742
0
11
242
60357
2.74
58.14
2.12
4.51
344
22340
0
39
12182
65720
28.53
125.78
0
2.16
1704
88579
0
100
0
44129
3.2
48.61
1.93
0
465
15519
10
0
36152
0
2.02
4.46
0
0
569
7484
0
0
0
0
Sahara Life
Individual Single Premium
Individual Non-Single Premium
Group Single Premium
Group Non-Single Premium
14
8052
261716
41
122
Met Life
Individual Single Premium
Individual Non-Single Premium
Group Single Premium
Group Non-Single Premium
13
50.38
451.73
46.75
83.66
12
16866
12803
11
12167
62676
12
9
Aviva
Individual Single Premium
Individual Non-Single Premium
Group Single Premium
Group Non-Single Premium
10
13.98
180.94
3.26
24.52
Birla Sunlife
Individual Single Premium
Individual Non-Single Premium
Group Single Premium
Group Non-Single Premium
72320
34062
ICICI Prudential
Individual Single Premium
Individual Non-Single Premium
Group Single Premium
Group Non-Single Premium
451
67206
0
7
HDFC Standard
Individual Single Premium
Individual Non-Single Premium
Group Single Premium
Group Non-Single Premium
3.18
81.8
11.17
4.36
Shriram Life
79
2025
7862
0
0
0
0
0.04
2.24
0
0
4
2306
0
0
0
0
0
0
239.06
1771.5
101.34
169.93
53319
1039857
72
393
217217
591823
1320.35
2759.88
969.64
0
376187
3309588
2047
0
2419311
0
1559.41
4531.38
1070.98
169.93
429506
4349445
2119
393
2636528
591823
16
9.54
15.71
0
0
LIC
Individual Single Premium
Individual Non-Single Premium
Group Single Premium
Group Non-Single Premium
Grand Total
Individual Single Premium
Individual Non-Single Premium
Group Single Premium
Group Non-Single Premium
80
FINANCIAL HIGHLIGHTS
Financial Highlights for the year ended March 31, 2008
Consolidated Total Income of Rs 2158 crore (US$ 511.9 million), against Rs 947 crore in the
corresponding previous period, an increase of 128%
Consolidated Net Profit of Rs 703 crore (US$ 166.8 million), against Rs 572 crore in the corresponding
previous period, an increase of 23%
Total Income of Rs 884 crore (US$ 209.7 million), against Rs 652 crore in the corresponding previous
period, an increase of 36%
Net Profit of Rs 646 crore (US$ 153.3 million), against Rs 538 crore in the corresponding previous
period, an increase of 20%
Consolidated Earning per share (EPS) of Rs 30.73(US$ 0.73), against Rs. 26.19 in the corresponding
period previous year, an increase of 17%
Earning per share (EPS) of Rs 28.39 (US$ 0.67), against Rs 24.64 in the corresponding previous
period, an increase of 15%
Total Assets of the company stood at Rs. 6,769 crore (US$ 1.61 billion)
81
82
83
Corporate Agents
New Renewal
New
Renewal
78826
1365
18
18051
1277
10
14034
255
4
11101
778
15
9178
23
2
14762
1940
6
41552
2930
1
13689
354
0
155250
316752
15
11941
596
10
8217
124
1
6920
443
5
80
1
0
5935
2
0
4749
310
3
31215
640
22
425500
327790
112
84
8
10
0
19
1
9
6
0
59
2
1
6
0
0
5
6
132
Total
New
Renewal Total
78844
1373
80217
18061
1287
19348
14038
255
14293
11116
797
11913
9180
24
9204
14768
1949
16717
41553
2936
44489
13689
354
14043
155265
316811 472076
11951
598
12549
8218
125
8343
6925
449
7374
80
1
81
5935
2
5937
4797
315
5112
31237
646
31883
425657
327922 753579
Agency at Reliance:Liberalization of insurance business in India has made a sea change in the insurance industry. The
market is opened for private players and the vast potential in the life business is explored steadily.
Agency, one of the modes of bringing in the most needed business to the company has a lot of scope as
the industry has a charm to grow at an exponential rate and needless to say this industry is called as a
sun rise industry.
Agents are called as financial advisors in Reliance Life Insurance. To procure life insurance business,
Advisors occupy an intermediary position and are remunerated appropriately according to the business
generated.
Insurance Advisors are bound by the terms of appointment of the insurer and can act as an Independent
Professional following the business ethics and business culture. Advisors have the liberty to choose
their flexible timing and work in their suitable phase.
Advisors have an important role to play because they give their valuable advice in their prospects
financial planning. Advisors gain expertise by knowing the latest happening in the industry and use the
same up to date information to the financial progress and prosperity of the prospect.
85
Advisor ship in Reliance Life Insurance means tremendous growth and empowerment in terms of
knowledge, personality development and wealth.
86
Procedure For Becoming An Advisor in RLI:The Insurance Act, 1938 lies down that an insurance agent must possess a license under Section 42 of
the Act. The License is to be issued by IRDA. The IRDA has authorized designated person, in each
insurance company to issue the license on behalf of IRDA.
The agent should have to complete at least 25 hours of training in life insurance or general
insurance business or at least 50 hours training in life and general insurance business in the
case of a composite insurance agent.
Insurers, who select agent for appointment, make arrangement for training, for appearing in the
prescribed examination, and obtaining the license from IRDA.
IRDA also gives online training and provides a certificate also of online training.
Advisor must have to clear an examination conducted by IRDA for that an Admit card is issued
by IRDA.
An advisor will have to sell at least 12 life insurance policies in 12 month time other wise
license will be cancelled by IRDA.
87
2nd year
75
20,000
15,00000
25%
3,75,000
56,250
4,31,250
3rd year
100
22,000
22,00000
25%
5,50,000
1,12,500
56,250
7,18,750
2nd year
150
20,000
30,00,000
25%
7,50,000
1,12,500
8,62,500
88
3rd year
200
22,000
44,00,000
25%
11,00,000
1,12,500
1,25,000
14,37,500
CARRIER OPPORTUNITY: Opportunity to move on to the company payroll on Managers profile. An Advisor can get job
in the company on the company payroll of managerial rank like SM.
Opportunity to make it big by moving in as entrepreneur (recruit agency work force under you)
business associate.
Other Benefits:Wealth
89
90
FINDINGS
Major findings of the study are:
Public prefer private insurance mainly for the reasons such as timely service, better service,
friendly approach, better communication, immediate attention, influence of friends and
relatives as agents.
Aged people have more concern for economic factors compared to youngsters while studying
the reasoning for private policy preference. All other factors like service, human relations,
product and comfort do not vary significantly based on age though the reasoning levels are
high.
Income, gender, experience with private insurance co., do not exert any significant level of
difference relating to the factors like service, human relations, economic, comfort and product.
Respondents who are experiencing both private and government policies find that the private
insurance schemes are more attractive.
The most important means of creating awareness are agents, friends, relatives and
advertisements.
Only 47.5 per cent of the respondents are found to be willing to recommend private insurance
but 80 per cent of them are willing to opt for private policies in the future.
Customers are found to highly satisfied with service facilities, human relations and attractive
schemes.
Age and income did not exert any significant level of difference in the satisfaction level of the
customers regarding service, product, human relations, economic factors and comfort.
Female respondents are more satisfied with the comfort they experience in the private
insurance company compared to male. Satisfaction relating to other service and products,
economic and human relations does not vary based on gender.
Experience with the private insurance company also varies in the satisfaction level of comfort.
Fresher to private insurance found to be more comfortable than those who are more
experienced. Satisfaction level does not vary relating to the factors such as services, economic
and human relations factor based on experience with private insurance company.
91
Significant level of variation has not been observed in any differences relating to service and
product, comfort, economic and human relations factors based on income.
Respondents who already possess insurance from government corporations are found to be
highly satisfied with the human relation aspect compared to those who have only private
insurance .This factor does not contribute much on service and product, economic and comfort
aspects.
92
SUGGESTIONS
93
RECOMENDATION
There are certain flaws existing in this working of the insurance industry. There are some of the
recommendation we ad come up with while doing this project. It will help to make insurance more
important sector in todays economy.
The need of the hour is to devise a comprehensive strategy that will help the firms face the challenges
of the future. The financial services industry around the world over is undergoing a major
transformation. It is very important that trained marketing professionals who are able to communicate
specific features of the policy should sell the policy.
From our research we could find out that people are not aware about the policies and features of
insurance. Therefore LIC and Reliance are recommended to shed light on policies and explain the
benefits, thus increasing the awareness.
The penetration of insurance in India is around 22%. This indicates that a vast majority of rural
population is not covered. The market player needs to explore this untapped potential through their
marketing and sales network.
The returns of the policies are not properly managed and never given in time. So, these must be looked
at.
Pricing of insurance products, as empirically available in India, shows that pricing is not in consonance
with market realities. Life Insurance premium is generally perceived, as being too high while general
insurance (especially motor insurance) is priced too low.
Some insurance products, which are not available in India, should, be introduced in market. There are
areas for new product development: Industry all risk policies, Large projects risk cover, Risk beyond
a floor level, Extended public and product liability cover
Insurance companies will also had to get savvy in distribution. Enhanced marketing thus will be
crucial. Already many companies have full operation capabilities over a 12-hour period. Facilities such
as customer service center are already into 24-hour mode. These will provide services such as motor
vehicle recovery. Technology will also play an important role on the market.
The lines of distinction between banks insurance companies and brokerages are getting blurred. The
future seems to belong to financial supermarkets that will offer a host of services and products to the
consumer. In the next millennium all these activities would play a crucial role in the overall
development and maturity of the insurance industry
94
BIBLIOGRAPHY
The various sources from where I collected datas are as follows.
Internet Sites:
http://www.reliancelife.co.in/website/our_founder.asp
http://www.reliancelife.co.in/website/aboutus.asp
http://www.reliancelife.co.in/website/products/reliance_automatic_investment
_plan.asp
http://www.reliancelife.co.in/website/products/reliance_money_guarantee_pla
n.asp
News Papers:1. The Economic Times.
2. Times of India
Books :1. C.R. Kothari
2. Philip Kotler
Magzine
1. Business Magzine
95
RESEARCH METHOD
Private insurance companies are gaining their market share considerably in very short tenure. In spite
of the good will trust and established network of government corporations, this rapid change is
observed in India. Private companies focus on friendly approach and better service. This paper aims at
studying why the public mainly prefers private companies. The specific objectives of the study are
stated below:
1. To identify the reasons for preferring private insurance companies.
2. To verify
whether
the
preference
varies
between
those
who
hold
government
DATA Collection
To collect the primary data to know about the views of the clients about various factors relating to the
private insurance companies, a questionnaire is used to collect the data relevant to objectives specified.
Sampling Plan
To study the aforementioned objectives, Reliance Life Insurance Company Ltd., Jansath, Muzaffarngar
is located is chosen as the area of study .This small Place has mixed population where people from
various background and various profile are visiting .Based on the pre-test it is observed that the
commonly known private insurance companies are HDFC Standard Life and ICICI. Around 50 people
have purchased ICICI. Among them 20 respondents have been randomly chosen .The designed
questionnaire has been distributed to the selected respondents; 17 have responded.
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CONCLUSION
There has been tremendous change in the insurance history. And with it there has been continuous
growth in this sector both in Indian as well as world context.
The opening up of the insurance sector has changed the whole look of the industry. While the LIC in
order to face the competition is coming with new strategies. New players like Reliance are leading the
sector due to their strategic management and tailored made projects.
From our research also we conclude that though the awareness and people opting for LIC plans are
more as compare to MNYLbut the later are gaining momentum in the market day by day.
The primary reasons for buying an insurance policy, whether life or non-life is to protect us from
vagaries of life. We do not invest in insurance for returns; rather we invest in it for regrettable
necessities. Though a large proportion of policies available in the country provide for returns, but
nobody is looking for returns to the inflation rate. So what does insurance offer, perhaps peace of mind,
but even that takes time, due to poor claim performance
The demand for insurance is likely to increase with rising per-capita incomes, rising literacy rates and
increase of the service sector, as has been seen from the example of several other developing countries.
In fact, opening up of the insurance sector is an integral part of the liberalization process being pursued
by many developing countries?
Insurance is a Rs.400 billion business in India and yet its spread in the country is relatively thin.
Insurance as a concept has not been able to make headway in India. There has been a strong fall in
insurance business in recent years. Furthermore, it can be observed that non-life business is not
increasing as strongly as life business. On the other hand, growth fluctuations have been relatively
small with growth rates varying between 1% and 5%. Life insurance business by contrast achieved
average growth rates of 6%, although the actual rates ranged from 0% to 13%. This shows on the one
hand the increasing significance of life insurance as an instrument for old age provisions and on the
other hand indicates the sensitivity of life insurance to changes in the institutional and economic
environment.
So lets conduct this business with utmost economy with the spirit of trusteeship; thereby making
insurance widely popular.
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