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Table of Contents
1.
General ...............................................................................................................................1
1.2.
Scope ..................................................................................................................................1
1.3.
1.4.
Confidentiality ......................................................................................................................2
1.5.
2.
2.2.
Coverage Areas...................................................................................................................3
3.
3.1.1.
3.1.2.
3.1.3.
3.2.
3.2.1.
3.2.2.
3.3.
3.3.1.
3.3.2.
3.3.3.
Digital CCTV Systems that Use Non-Compatible Standard Encoding and Streaming..10
3.3.4.
3.4.
3.5.
Monitoring ......................................................................................................................... 13
3.6.
Availability ......................................................................................................................... 13
4.
4.2.
4.3.
M.O.I Approval................................................................................................................... 14
5.
5.2.
6.
Scope ................................................................................................................................ 16
6.2.
6.3.
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6.4.
6.5.
6.5.1.
6.5.2.
6.6.
6.7.
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List of Figures
Figure 1:
Figure 2:
Figure 3.
Integrating current Digital CCTV system that meets Video format requirements............. 10
Figure 4.
Figure 5.
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1.
1.1.
General
In order to increase the security and safety of UAE, the Ministry of Interior (M.O.I.)
has decided to request all Hotels in Abu Dhabi to enhance their CCTV systems in
order to meet the hereby described operational and technical requirements and to
integrate them with the M.O.I. systems.
1.2.
Scope
The purpose of this document is to define the requirements from Abu Dhabi Hotels
to enhance their CCTV systems, so they will be able to integrate them with M.O.I
systems.
This document provides the following information:
1.3.
The Hotel CCTV integration to M.O.I systems will enable the M.O.I to view live
video streams from all Hotels cameras. It may also enable the M.O.I to record and
analyze these video streams as captured by the cameras. Although the
configuration, operation and maintenance of the new CCTV system will be under the
Hotel responsibility, the enhanced system configuration will send administrative
and maintenance alerts to the M.O.I system. Consequently, the M.O.I will be able to
remotely view and change all the system parameters.
Most of the Hotels in AD currently use one of the following CCTV system types:
Under the current request, AD Hotels will have to enhance their CCTV cameras and
to design the upgrade of their CCTV system so it will meet the technical
requirements. The AD Hotels will have to obtain the design approval by M.O.I, the
AD Hotels will then be required to purchase the necessary equipment and software,
and implement and test their CCTV system enhancements, as well as integrate it
with the relevant M.O.I systems.
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1.4.
Hotels security staff and other personnel will continue to use their CCTV systems
just as before the integration. The integration will not replace or interfere with any
of the Hotel daily activities.
Confidentiality
Hotels are kindly requested hereby, to keep this process and its related information
restricted, and not to use, in any case or mean, the information/designs/plans to
any other purpose rather than the enhancement of their CCTV systems and to meet
the M.O.I requirements.
1.5.
Point of Contact
During the design and implementation process the M.O.I, through there appointed
consultants, will answer Hotels questions and will review and approve the Hotels
designs. Hotels can send enquiries related to their CCTV System integration with
the M.O.I system to the following mail: HI@a-i-systems.com.
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2.
2.1.
Operational Concepts
The Hotel CCTV system is usually used to monitor daily Hotel activities and to
assist the Hotel security personnel in their daily work.
Most of the current Hotel CCTV systems include Video cameras that stream the
video to a system installed at the Hotel back offices. The system then records the
video streams. In parallel the Hotel security personnel can view the live or recorded
video on special or standard PC monitors.
Some hotels CCTV systems include Video Motion Detection (VMD) features,
tampering alerts and even some integration with Access Control systems.
The new enhanced Hotel CCTV system and its integration will increase the number
of Video cameras, expand the coverage areas and serve as a Force Multiplier. In
addition to the Hotel security staff, the M.O.I Operators will be able to monitor
suspect activities, to correlate the Video streams with other information and to
analyze the video using advanced technologies. All these activities are aimed to
increase the security and safety in the UAE.
In case an analysis of recorded video streams is needed, the M.O.I will be able to
trace and analyze it in a more efficient manner.
2.2.
Coverage Areas
The M.O.I is requesting Abu Dhabi Hotels to have good video coverage (i.e. to have
video cameras that will enable live video display and video streams recording) of the
following areas:
All entrances and exits - indoor and outdoor (including the roof)
Front desk
Full coverage including the Lobby and Hotel services area such as:
o
Kitchen/Laundry/Housekeeping/etc
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3.
3.1.
3.1.1.
Video Quality
All cameras should provide at least 1CIF video quality of half real time 12 frames per
second.
Lobby and front desk cameras should provide 4CIF video quality of real time 25
frames per sec (PAL mode).
The enhanced Hotel CCTV system should enable the transformation of all Video
streams to H264 format, so the M.O.I Operators will be able to view H264 Video
clips.
3.1.2.
Video Recording
All the recorded video clips from all Hotels cameras will be stored in one of the
standard formats, for a minimum time of 180 days. It is required that the recorded
Video clips will be available for display by M.O.I personnel using standard
MS-Windows viewer.
3.1.3.
Video Encryption
It is required that all video streams transported on the Wide Area Network (WAN)
will be 256 AES Encrypted.
3.2.
3.2.1.
System Enhancing
In addition to the current Hotel CCTV system equipment, the enhanced system will
require the addition of a cabinet that, on top of the current Analog or Hybrid
systems, will include:
Encoders (this equipment is intended for Analog and Hybrid systems only),
Network Switch
The network switch will have ports per number of digital feeds, will support 100
Mbps/1Gbps communication and is required to support 802.1 x standards.
Firewall
The firewall shall have the capacity to support layer 3-4 secure rule base
enforcement; it also shall support IPS (intrusion prevention) abilities and
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gateway level anti vandal abilities, and with a support of state full inspection
features.
The installed firewall will act as the system encryption termination point since it
shall support AES-256 IPSEC encryption
The system cabinet will be installed in a secured indoor area and will be locked at all
time with a key kept by the Hotel head of Security. The cabinet should be kept in a
temperature of 18-24 Celsius.
The Firewall installed in the system cabinet will be connected to the public network,
using a separate special 1Gbps communication line (throughout SFP fiber port).
The system cabinet will be connected to the Hotel Electricity cabinets, using a 40
Amps socket in Hotel Electricity cabinet. This Hotel Electricity Cabinet is also
required to be locked and secured.
The M.O.I may request the Hotel to increase the bandwidth of the communication
line and communication equipment in order to support the increasing number of
concurrent viewed and recorded channels.
3.2.2.
Analog Video Cameras Usually these cameras are connected to the system
using analog cable (in most cases a coax cable) to transmit the video to a local DVR
(in analog systems) or to the encoder (in hybrid systems).
Encoder The encoder is located in the cabinet and receives the analog video
(from the split analog cable). It converts it to Digital format, encodes it into H264,
and streams it out to the switch.
Switch
Aggregates the streams that come from the different sensors to the
system Firewall.
Firewall Protects the Hotel system from unauthorized use and blocks improper
video streams to be submitted to the public network; encrypts the video stream
generated by the encoder, and transfers it to the MPLS (MAN) Network.
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Figure 1:
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Figure 2:
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3.3.
3.3.1.
3.3.2.
Video data extraction The digital video is extracted from the system by using
one of the following methods:
t
Listening to multicast streams (where all the system cameras stream their
video using multicast)
Using the camera dual stream capabilities (if available) to transfer one
stream to the CCTV system and one to the encoder.
Use the CCTV NVR machine to re-cast all the camera streams to the encoder.
Digital Cameras Digital cameras that use standard encoding and streaming
method; these cameras stream the video over the Ethernet to the system Network
Video Recorder (NVR).
Switch
Aggregates the streams that come from the different sensors to the
system Firewall.
Firewall Protects the Hotel system from unauthorized use and blocks improper
video streams to be submitted to the public network; Encrypts the video stream
generated by the encoder, and transfers it to the MPLS (MAN) Network.
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Figure 3:
3.3.3.
Transcoder Decodes the system streams and re-encodes them into M.O.I
compatible stream format.
Switch
Aggregates the streams that come from the different sensors to the
system Firewall.
Firewall Protects the Hotel system from unauthorized use and blocks improper
video streams to be submitted to the public network; encrypts the video stream
generated by the encoder, and transfers it to the MPLS (MAN) Network.
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Figure 4:
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3.3.4.
Figure 5:
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3.4.
Video Recording
Hotels are required to record on their DVRs/NVRs all the hotel channels and to
retain these recordings for one month.
If required by M.O.I, Hotels should enable the M.O.I to immediately view this
recorded video using the hotel local CCTV system.
3.5.
Monitoring
The enhanced Hotel CCTV system is required to keep a detailed log file and to send
alerts in the following events:
Whenever the system cabinet is opened (by means of a system cabinet tampering
switch- an HW switch that indicate whenever the cabinet is Opened or Closed)
3.6.
Availability
Hotel CCTV system and its integration to M.O.I systems should be available 24/7.
In any case of problem, it should be fixed within one (1) hour during day time, and
three (3) hours during evenings and weekends.
In case of a major system malfunction or in case that the hotel is unable to operate
the system for a period longer than the above mentioned time, the hotels security
manager is required to report this, on writing, to M.O.I.
The enhanced Hotel CCTV system is required to be connected to a UPS system that
will support the work of the Hotel CCTV system, in case of power failures, for a
minimum of 30 minutes. The installed UPS shall support a reporting mechanism
that will report on every power failure and UPS activities.
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4.
4.1.
4.2.
4.3.
M.O.I Approval
After receiving the hotel design and implementation plans by mail, the M.O.I or its
representatives, will approve the design and the implementation work plans (or will
require more clarifications from the Hotel).
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5.
5.1.
Operation Requirements
The Operation and Maintenance of the enhanced Hotel CCTV system, is the sole
responsibility of the respective Hotel.
Hotels are required to allocate sufficient security personnel to operate the enhanced
CCTV system in a 24/7 mode.
5.2.
Maintenance Requirements
Hotels are required to have valid Support and Maintenance agreements with their
Hardware and Software Vendors so they will be able to meet system availability
requirement, at all times.
The M.O.I may run random checks, on the Hotel enhanced CCTV system, in order
to verify its Operation and its availability.
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6.
Appendix A: Questionnaire
6.1.
Scope
This section provides a questionnaire for the Hotel Management staff concerning
information on the current and enhanced CCTV system.
This questionnaire will serve as a guideline for the preparation of the
implementation plan to upgrade the current system as accurately as possible.
6.2.
Hotel Reply
Hotel name:
Hotel Address:
Hotel Phone Number:
Hotel Manager
Hotel Head of Security Name:
Hotel Head of Security Phone#:
Hotel Head of Security Cell#:
Hotel Head of Security email id:
Hotel CCTV System Enhancements PM Name
Hotel CCTV System Enhancements PM Phone#:
Hotel CCTV System Enhancements PM Cell#:
Hotel CCTV System Enhancements PM email id:
6.3.
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Required Information
(Analog/Digital/Hybrid)
Current CCTV System Video Format
(Proprietary/MPEG2/H264/)
Does the current CCTV System use Video
Encoders/Transcoders and from which type and
model
Hotel Reply
6.4.
Camera Type/Model/Vendor
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6.5.
6.5.1.
Hotel Reply
6.5.2.
Hotel Reply
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6.6.
6.7.
Camera
Type/Model/Vendor
Due Date
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Status
Comments
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