Introduction

Welcome to the HP Services

High Performing Teams training

Gary M. Budzinski
Senior Vice President
HP Services Americas
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Introduction
Ron Gambassi
Director
Imaging and Printing Group Services
Americas Foundation Services

Joal Curtis
Imaging and Printing Groups
Services Americas
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Dean McKenzie
HP Education

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Ty Clark
Imaging and Printing
Groups Services Americas

Alan Arnette

Alan Arnette
Retired HP employee
Alpine mountain climber

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Von Hansen

Von Hansen
VP and General Manager
Business Inkjet and Scanning
HP Printing and Imaging Group
Member of original LaserJet team

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Chris Peterson

Chris Peterson
Boise State University football
head coach
2006 Paul Bear Bryant Coach
of the year award

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Effective Leadership

Leadership isnt a position its action

Sacrifice and serve the people you work with and for

Leaders are able to articulate a vision

Leadership is influence

Authority is a result of trust

Leaders look out for their people, and want the best for
them

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Common Goals and Shared Vision

Unique, exciting, is a stretch yet is realistic

Something that makes a difference in the lives of

customers

Clear targets

Its not about you its about riding for the brand

Everyone is onboard

Its an attitude of success

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Trust and Integrity

Trust is vital to your success

Do your best

Be a person of your word

Do the right thing, even if it costs you

Treat all people with respect and importance

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Relationships and Teamwork

Both excellent followership and leadership are part of

teamwork

Spend time forming as a team, socialize together

Its all about relationships

Great companies are made up of great relationships

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Right People Right Roles

Get the right people with real talent

Develop the talent you have

The intangible behaviors often determine a persons

success

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Persistence and Hard Work

Its the one day at a time stuff that determines success

Keep banging and eventually a crack will appear

Do the work that needs to be done

There is a tremendous price to be paid for greatness

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Take Chances

Set realistic but aggressive goals

Truly great competitors are not afraid to fail

Take educated, calculated chances

If you miss, miss at full speed

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Power of Diversity

Diversity makes for stronger teams

A common goal and shared vision transcends all

cultures and biases

Diversity brings higher quality solutions

Be open and willing to listen to other perspectives, you

might just learn something

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Overcoming Adversity

Executive support and alignment is critical

Minimize organizational boundaries

Trust is the glue that holds teams together through

adversity

Ask yourself, is this hard or is this impossible?

Use moments of crisis and adversity to gel as a team

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Call to Action

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Top 10 in
Turnover Battle

BSU
Ambassadors

Win
Non-league
Games

Eligibility &
Graduation

Have Fun

Behaviors

Re
le

Work Ethic

Mental
Toughness

Competitive
Spirit

Football
Intelligence

Trust

Unity

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nc

Values
Integrity

Leadership

Relentless Pursuit of Football Excellence

HP confidential
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Road
Warriors

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Accountability

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Pu
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BCS Game

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Goals

WAC
Champions

Road
Warriors

GPA
50 over 3.0

Win
Bowl Game

len
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nc
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#1 Create a Pyramid of Success for your team

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Pyramid of Success

Goal #1

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Goal #8

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Goal #7

Behavior #1

Goal #5

Goal #6

Goal #9

Goal #10

Behaviors
Behavior #2

Behavior #3

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Goal #4

Goal #3

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Pu
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Goal #2

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Goals

Behavior #4

Behavior #5

Values
Value #1

Value #2

Value #3

Relentless Pursuit of Excellence

HP confidential
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Value #4

Call to Action
#2 Review the Types of Work model and determine
how well your team is distributed across the eight
functions
Key Research Finding
To sustain high
performance, teams and
individuals need to find
balance in the
performance of the
various work functions

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Call to Action
#3 Develop a social structure for your team
One idea: Form a social committee to plan events,
training, and other activities

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Call to Action more information

#1

Create a pyramid of success for your team

(link to download Pyramid file)

#2

Review the Types of Work model and determine how well your
team is distributed across the eight functions
(link to download Types of Work file)
HP Contact: Terry Hildebrandt, HP Internal Consultant, 970-888-0833
TMS Website:

#3

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www.tms-americas.com

Develop a social structure for your team

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